CHRISTUS ST. VINCENT...by CHRISTUS Health, SVHsupport, and St. Vincent Hospital Foundation •$4m i...

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C HRISTUS St. Vincent is a local, faith-based health care organization dedicated to providing the people of Northern New Mexico with access to the highest quality of care through a fully integrated network of top physicians and services. In recent years, CHRISTUS St. Vincent has revolutionized its patient care services with the development and implementation of a new Care Coordination and Management infrastructure. This new infrastructure, guided by evidence-based protocols, helps CHRISTUS St. Vincent efficiently navigate individual patients through its network of facilities, specialists, departments and services. Professionally trained care coordinators work one-on-one with patients and providers to communicate and facilitate transfers, referrals and testing – ensuring that patients get the care they need when and where they need it. This type of personalized service, coupled with CHRISTUS St. Vincent’s new “live support” centralized call center, is weaving a human element into process technology that has maximized efficiency and improved patient satisfaction and outcomes. When it comes to patient care quality, CHRISTUS St. Vincent also continues to explore the best practices of outside healthcare providers and partners. One of the nation’s best integrated delivery systems, Intermountain Healthcare, inspired the development of CHRISTUS St. Vincent’s newly launched Clinician Directed Performance Improvement (CDPI) program, for which CHRISTUS St. Vincent allocates paid time for physicians and nurses to initiate and direct high- impact, highly-focused quality improvement projects. ABOUT CHRISTUS ST. VINCENT A private, not-for-profit health system serving more than 300,000 people in 19,000 square miles and seven counties in Northern New Mexico Founded in 1865 by the Sisters of Charity as New Mexico’s first hospital The largest private employer in Santa Fe Partnered with CHRISTUS Health’s 40-hospital network in 2008 A Designated “Sole Community Provider” by the Centers for Medicare and Medicaid Services in recognition of its continued practice of caring for all patients, regardless of ability to pay SERVICES The only Level III Trauma Center in North Central New Mexico A medical staff of more than 500 providers covering 34 specialties Major regional facilities including CHRISTUS St. Vincent Regional Cancer Center and CHRISTUS St. Vincent Physicians Medical Center surgical hospital 200 licensed beds SPECIALTY SERVICES Surgical Services Neurosurgical Services • Orthopaedics Trauma Services Cancer Services DEVELOPMENT $42 million invested in new facilities and technologies by CHRISTUS Health, SVHsupport, and St. Vincent Hospital Foundation $44 million for the addition of a new wing allowing the hospital to convert to all private rooms. First phase (Frost Pavilion) con- struction completed November 2017, adding 36 private rooms. Phase two remodel of existing rooms began January 2018. WWW.STVIN.ORG CHRISTUS ST. VINCENT csv-numbers-flyer-bleed-jan18.qxp_Layout 1 1/10/18 6:56 AM Page 1

Transcript of CHRISTUS ST. VINCENT...by CHRISTUS Health, SVHsupport, and St. Vincent Hospital Foundation •$4m i...

Page 1: CHRISTUS ST. VINCENT...by CHRISTUS Health, SVHsupport, and St. Vincent Hospital Foundation •$4m i lonfr thed w g sp t ocnve r lp im s. Fh ( P ) - st ru c in mpl edN vb 2017, ag36

CHRISTUS St. Vincent is a local, faith-basedhealth care organization dedicated toproviding the people of Northern

New Mexico with access to the highest quality of care through a fully integrated network of topphysicians and services.

In recent years, CHRISTUS St. Vincent has revolutionized its patient care services with the development and implementation of a new CareCoordination and Management infrastructure.This new infrastructure, guided by evidence-basedprotocols, helps CHRISTUS St. Vincent efficientlynavigate individual patients through its network offacilities, specialists, departments and services.

Professionally trained care coordinators work one-on-one with patients and providers to communicate and facilitate transfers, referralsand testing – ensuring that patients get the carethey need when and where they need it. This typeof personalized service, coupled with CHRISTUSSt. Vincent’s new “live support” centralized callcenter, is weaving a human element into processtechnology that has maximized efficiency and improved patient satisfaction and outcomes.

When it comes to patient care quality, CHRISTUSSt. Vincent also continues to explore the best practices of outside healthcare providers andpartners. One of the nation’s best integrated delivery systems, Intermountain Healthcare, inspired the development of CHRISTUS St. Vincent’snewly launched Clinician Directed PerformanceImprovement (CDPI) program, for which CHRISTUS St. Vincent allocates paid time forphysicians and nurses to initiate and direct high-impact, highly-focused quality improvement projects.

ABOUT CHRISTUS ST. VINCENT • A private, not-for-profit health system serving more than 300,000 people in 19,000 square miles and seven counties in Northern New Mexico

• Founded in 1865 by the Sisters of Charity as New Mexico’s first hospital

• The largest private employer in Santa Fe

• Partnered with CHRISTUS Health’s 40-hospital network in 2008

• A Designated “Sole Community Provider” by the Centers forMedicare and Medicaid Services in recognition of its continuedpractice of caring for all patients, regardless of ability to pay

SERVICES• The only Level III Trauma Center in North Central New Mexico

• A medical staff of more than 500 providers covering 34 specialties

• Major regional facilities including CHRISTUS St. Vincent Regional Cancer Center and CHRISTUS St. Vincent PhysiciansMedical Center surgical hospital

• 200 licensed beds

SPECIALTY SERVICES• Surgical Services

• Neurosurgical Services

• Orthopaedics

• Trauma Services

• Cancer Services

DEVELOPMENT• $42 million invested in new facilities and technologies by CHRISTUS Health, SVHsupport, and St. Vincent HospitalFoundation

• $44 million for the addition of a new wing allowing the hospitalto convert to all private rooms. First phase (Frost Pavilion) con-struction completed November 2017, adding 36 private rooms.Phase two remodel of existing rooms began January 2018.

WWW.STVIN.ORG

CHRISTUS ST. VINCENT

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HOSPITAL BY THE NUMBERS (DECEMBER 2017)Workforce2,162. . . . Associates1,541. . . . . Full-Time

266. . . . . Part-Time

355. . . . . Per Diem

443. . . . Bedside Nurses287. . . . . Full-Time

90. . . . . Part-Time

66. . . . . Per Diem

1,001. . . . Non-Clinical Staff110. . . . Employed Physicians40. . . . Advanced Practice Clinicians756. . . . Associates Represented by a Bargaining Unit

516. . . . Medical Staff414. . . . Physicians102. . . . Advanced Clinicians

$78,137. . . . Average Nurse Salary(plus average benefits of $19,534)

$59,072. . . . Starting Salary for RN (plus average benefits of $14,768)

$56,580. . . . Average Salary Workforce w/o Nurses & Physicians (plus average benefits of $14,145)

Benefits include health, dental and vision plans, life insurance, paid time off, and retirement savings.

Economic Impact (FY17)$190 Million. . . . Annual Wages$5.9 Million. . . . Total Bi-weekly Payroll$68 Million. . . . NM vendor spend (32% of total)$32 Million. . . . NNM vendor spend (47% of NM)$1 Million. . . . Daily Cost to Run the Hospital

Patients (FY17)193,478. . . . Outpatient visits48,872. . . . Emergency department visits12,190. . . . Annual discharges10,663. . . . Annual surgeries

(trauma, to neuro, to robotics)1,303. . . . New babies

Community Benefit (FY17) $27 Million. . . . Uncompensated care provided$4.9 Million. . . . Funding for essential community health

programs and services and donations to local non-profit organizations

MISSIONOur healing ministry is to improve the health and well-being of the communities we serve.

VISIONExceptional Medicine, Extraordinary Care, Every Person, Every Day.

CORE VALUESCOMPASSION: Service in a spirit ofempathy, love and kindness. We listenand give our patients voice.

EXCELLENCE: Our patients come first in everything we do through thehighest standards of service and performance.

INTEGRITY: Our work together connects us and we inspire each other to provide great care.

DIGNITY: Respect for the worth of every person, recognition and commitment to the value of diverse individuals and perspectives, and special concern for the poor and underserved.

STEWARDSHIP: Wise and just use oftalents and resources in order to serveand support the community.

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