Interesting Things….Children's Planning Table Service Working

GroupJune 20, 2013

• How will children and families be seamlessly connected across different programs and services in the integrated services system?

• How will you minimize the number of times families are asked to provide information?

• How will you minimize the number of times children must complete similar screening or assessment tools?

• How will the integrated system respect the diverse needs of different populations?

• What information technology tools and structures are required to support your integrated system?

MCYS Deliverable #8

The Value of Early Childhood Indicators: Guiding Action (FSG)

Key Worker Model

Why is Key Worker Model Beneficial?

Typical Pattern Typical Experience

More health/ development challenges = more services received

More services received = more service agencies/providers

More service agencies/ providers = more service locations

Less family-centred Increased stress Desire for a single

point of contact Desire for a trusted

person to support them getting what they need

PEOPLE(engaged

employees)

QUALITY OF LIFE

TRUST(trust and

confidence)SERVICE(citizen

satisfaction)

Example from the Region of Waterloo

The Public-Sector Value-Chain

Example from the Region of Waterloo

1. Timeliness

Drivers of Satisfaction

2. Staff Performance

3. Ease of Access

4. Clear Process

5. Outcome

PEOPLE(engaged

employees)

QUALITY OF LIFE

TRUST(trust and

confidence)SERVICE(citizen

satisfaction)

Reports: 2004, 2007, 2010

Neighbourhood data on child (0-6) well-being:◦ Child population ◦ Fundamental needs (e.g., low income families)◦ Health and development (e.g., breastfeeding)◦ Relationships – family and community (e.g.,

number of licensed child care spaces)◦ Early Development Instrument (EDI)◦ Kindergarten Parent Survey (KPS)

Community Fit for Children

Most EDI domains/sub domains indicate that children in Waterloo region are doing well. Exceptions…◦ "gross and fine motor skills” (Physical Health &

Wellbeing) ◦ “overall social competence with peers” (Social

Competence)◦ 1/12 children score low on at least one domain

KPS revealed that almost half (45.3%) of respondents do not have disposable income on a consistent basis to cover unexpected expenses or put towards savings.

Community Fit for Children (2010)