Child Helplines and New Media
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Transcript of Child Helplines and New Media
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How child helpline services utilise new media and technologies to connect with the young
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Introduction
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Tampere, September 2011
1. Child Helpline International
2. We dealing with New Media
3. New Media in service delivery
4. New Media in organisational development
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Child Protection Systems
Non-governmental services
Police, Emergency services
Psychologists, Psychiatrists, Pediatricians
Services provided by government
Online support services
Anti-bullying helplines
Helplines for runaway children
Helplines for sexually abused children
Helplines for internet safety
Anti-trafficking helplines
…….
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Main entry gate to child protection system
Helplines on eating disorders
Helplines for suicide prevention
Helplines for sexually abused
children
Helplines for runaway children
Helplines on substance abuse Anti-bullying
helplines
Government servicesHelplines for
disabled children
Police, Emergency services
Psychologists, Psychiatrists, Pediatricians
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Where we come from and what we do
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2003
47 CHILD HELPLINES FOUND CHILD HELPLINE INTERNATIONAL
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2011
152 MEMBERS
167 COUNTRIES
40 POTENTIALS
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Europe
38 FULL MEMBERS18 POTENTIAL MEMBERS
6 ASSOCIATE MEMBERS
44 COUNTRIES
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Child Helpline International – Europe
116 111
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The global movement of child helplines
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Our Goals
Provide adequate services to child helplines in all stages of development
Work with the telecommunications sector to ensure that children can access child helplines
Strengthen national child protection systems by improving data collection and use and advocating
before key decision makers
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5.6 millioncontacts from Europe
9.4 millioncontacts outside Europe
Contacts to child helplines
15 million contacts
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Tampere, September 2011
1. Child Helpline International
2. We dealing with New Media
3. New Media in service delivery
4. New Media in organisational development
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How long did it take for the following media to reach 50 million users?
Quiz
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Why dealing with new tech?
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Where to start?
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Stay up-to-date…
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…and cool
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…and be able to communicate with them
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Not to miss the train
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We have to involve them!
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Tampere, September 2011
1. Child Helpline International
2. We dealing with New Media
3. New Media in service delivery
4. New Media in organisational development
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Social Networking
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Join the debate!
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Thematic content
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VoIP
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Virtual Environments
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Apps
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Web Self Services
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Games
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Tampere, September 2011
1. Child Helpline International
2. We dealing with New Media
3. New Media in service delivery
4. New Media in organisational development
![Page 41: Child Helplines and New Media](https://reader035.fdocuments.us/reader035/viewer/2022062419/55892bbbd8b42a8a088b46da/html5/thumbnails/41.jpg)
Organisational Operations
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Awareness Raising and Marketing
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Advocacy and Lobby
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Fundraising and Resource Mobilisation
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Make It Simple And Transparent
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Twitter Updates
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Friendraising
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Thank you
Thomas Műller
Programme Manager Europe
Child Helpline International
TEL: +31 (0)20 528 96 25
FAX: +31 (0)20 638 76 55