Chapter 9 Management & Leadership POST

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    Chapter 9: Management & Leadershipin Todays Organizations

    Introduction to Business Management

    COMM 102.3

    Copyright 2!" #y $e%sonducation Ltd'

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    Learning Outcomes

    1. Diferentiate between management and leadership.

    2. Discuss the our types o planning.

    3. ist the primary responsibilities o managers in organi!ingacti"ities.

    #. Describe how leadership styles in$uence a corporate culture.

    %. &'amine how organi!ations control acti"ities.

    (. )ummari!e the roles managers ta*e on in diferentorgani!ational settings.

    +. ,dentiy the set o managerial s*ills necessary or managerialsuccess.

    -. ist some o the trends that will afect management in the uture.

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    Management and Leadership

    Management

    Leadership

    (rocess o) guiding thede*e%opment+ maintenance+and a%%ocation o) resourcesto achie*e the

    organizationa% goa%s',e%ationship #et-een a%eader and )o%%o-ers -ho-ant rea% changes. the

    outcomes re/ect theirshared purposes'

    Authority

    ,ight to ma0e

    decisions

    Responsibility

    1ssignment o)

    tas0s

    Accountability

    1cceptance o)

    success)ai%ure

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    Manageria%(rocessCyc%e

    1nticipating

    (ro#%em

    s

    Coordi

    nati

    ng

    ,eso

    urces

    3uiding

    (ersonne%

    ,e*ie-in

    g2

    Chang

    ing

    he Managerial /rocess

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    &ciency and &fecti"eness

    4sing the %east amount o) resources

    doing things right

    5ciency

    (roducing the desired resu%ts or goods

    doing the right thing

    6ecti*eness

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    unctions o Management

    1. /lanning

    2. Organi!ing

    3. eading4Moti"ating

    #. Controlling4&"aluating

    (OLC

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    Planning

    rocess o) deciding -hat needs to #e done to

    hie*e organizationa% o#7ecti*es+ identi)ying

    en and ho- it -i%% #e done+ and determining

    -hom it shou%d #e done'

    et "ision5 mission5 goals and ob6ecti"es7ision 8

    Mission 89oals4ob6ecti"es 8

    lanning is a continuous process

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    Planning

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    Mission )tatements

    Mission8 an organi!ation:s purpose andreason

    or e'isting; its longow it diferentiated itsel and the *eys to

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    i*iding up theTas0s

    3rouping

    7o#s andemp%oyees;

    1ssigningauthority and

    responsi#i%ities;

    i*ision o)La#our

    epartmenta%ization

    e%egation

    Organi!ing

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    opManagers

    MiddleManagers

    irst

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    Organi!ing? rends

    rend toward sel

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    Leading4Moti"ating

    Creating a "ision

    Communicate the "ision and rally others

    &stablish corporate "alues

    /romote corporate ethics

    Creating a culture

    &mbrace change

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    The process o) guiding and moti*ating othersto-ard the achie*ement o) organizationa%goa%s'

    8ource

    s o)(o-er

    Legitimate

    >Theposition

    ,e-ard

    >Thegoods

    Coerci*e

    >The#ad

    ?pert

    >Thes0i%%s

    ,e)erent

    >Therespect

    Leading4Moti"ating?/ower

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    Leading4Moti"ating )tyles

    eadership styles

    - =utocratic

    - /articipati"e

    - ree

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    &mployee &mpowerment

    !@

    The process o) gi*ing emp%oyees increasedautonomy and discretion to ma0e decisionsand contro% o*er the resources needed toimp%ement those decisions'

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    Manager:s&mpowerment Chec*list

    Do employees understand your plans and goals@

    =re employees encouraged to utili!e these plans and

    goals as a basis or day

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    Corporate Culture

    The set o) attitudes+*a%ues+ and standards o)#eha*iour that

    distinguishes oneorganization )rom another'

    How do you create acorporate culture?

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    Controlling4&"aluating

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    ew =pproaches inManagement )tyles and hy

    Managers are now guiding+ training+supporting+ moti*ating+ and coachingemp%oyees.

    &mployees are #etter educated.

    &mphasis on team-or0 andcooperation.

    &mployees are seen as partners.

    &mployees tend to be more transient.

    More )ema%esand younger wor*ers.

    9lobal competitionand constant change.

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    rends in Management

    Crisis management

    9rowing use o inormation technology

    ,ncreasing need or global management s*ills

    inding4*eeping employees

    inancing long

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    Coping with )tress

    Do you eel stress@

    >ow can we manage stress@

    Enderstand the mind