Chapter 6 Strategy

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    CORPORATE LEVELSTRATEGY

    STRATEGIC MANAGEMENT

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    Making Diversification Work

    Diversification

    The process of firms expanding their operations

    by entering new businesses.

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    Making Diversification Work

    In which businesses should a corporation

    compete?

    How should these businesses be managedto jointly create more value than if they were

    freestanding units?

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    Making Diversification Work

    Diversification initiatives must create value for

    shareholders

    Mergers and acquisitions

    Strategic alliances

    Joint ventures

    Internal development

    Diversification should be synergistic

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    Making Diversification Work

    Related businesses(horizontal relationships)

    Sharing tangible resources

    Sharing intangible resources

    Unrelated businesses(hierarchical relationships)

    Value creation derives from corporate office

    Leveraging support activities

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    Related Diversification

    A firm entering a different business in which it

    can benefit from leveraging core

    competencies, sharing activities, or building

    market power

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    Economies of Scope

    Cost savings from leveraging core

    competencies or sharing related activities

    across businesses in a corporation

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    CORPORATE LEVEL STRATEGY

    Core Competencies

    A firms strategic resources that reflect the

    collective learning in the organization

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    CORPORATE LEVEL STRATEGY

    Core Competencies

    Core competencies reflect the collective

    learning in a firm:

    How to coordinate diverse production skills

    How to integrate multiple technologies

    How to market diverse products and services

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    CORPORATE LEVEL STRATEGY

    Core Competencies

    Core competencies must enhance

    competitive advantages by creating superior

    customer value

    Different businesses in the firm must be

    similar in at least one important way related

    to the core competence

    Core competencies must be difficult for

    competitors to imitate or find substitutes

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    CORPORATE LEVEL STRATEGY

    Sharing Resources

    Corporations can also achieve synergy by

    sharing tangible and value-creating

    resources across their business units

    Common manufacturing facilities

    Distribution channels

    Sales forces

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    Sharing Resources

    Sharing activities provide value in two

    primary ways:

    Cost savings

    Revenue enhancements

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    Market Power

    Firms abilities to profit through restricting or

    controlling supply to a market or coordinating

    with other firms to reduce investment.

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    CORPORATE LEVEL STRATEGY

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    Pooled Negotiating Power

    Similar business units working together can

    have stronger bargaining position relative to:

    Suppliers

    Customers

    Competitors

    Abuse of bargaining power may negativelyaffect relationships with customers, suppliers

    and competitors

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    Vertical Integration

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    Vertical Integration

    Benefits

    A secure source of raw materials or distribution

    channels.

    Protection of and control over valuable assets.

    Access to new business opportunities.

    Simplified procurement and administrative

    procedures

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    Vertical Integration

    Risks

    Costs and expenses associated with increased

    overhead and capital expenditures

    Loss of flexibility resulting from large

    investments

    Problems associated with unbalanced capacities

    along the value chain Additional administrative costs associated with

    managing a more complex set of activities

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    Making Vertical Integration Decisions

    Is the company satisfied with the quality and value

    provided by our present suppliers and distributors?

    Are there activities in our value chain presently being

    outsourced or contracted to others that could beinternalized to increase profit?

    Is there a high level of demand stability and future

    growth for the organizations products?

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    Making Vertical Integration Decisions

    Do we have the necessary competencies to execute

    the vertical integration strategies?

    Will the vertical integration initiative have potential

    negative impacts on our stakeholders?

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    Transaction Costs

    Contract or outsourcing can result in continuing

    transaction costs that have to be factored into the

    benefits of vertical integration

    Search costs Negotiating costs

    Contract development costs

    Monitoring and enforcement costs

    These costs must be compared to the added

    administrative costs associated with vertical

    integration

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    Unrelated Diversification

    Entering a different business that has little

    horizontal interaction with other businesses

    of a firm.

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    Corporate Parenting and Restructuring

    Parenting advantage

    Positive contributions of corporate administration

    to a new business as a result of expertise and

    support provided

    Corporate Restructuring

    Corporate administration making substantial

    changes to the assets, capital structure, and/ormanagement in a new business

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    Corporate Restructuring

    Corporate management must have:

    Insight to detect undervalued companies or

    businesses with high potential for transformation

    Required skills and resources to turn the

    businesses around

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    Corporate Restructuring

    Can involve changes in

    Assets

    Capital / Financial Structure

    Management

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    Portfolio Management

    Assessing the competitive position of a

    portfolio of businesses within a corporation,

    Developing strategic alternatives for each

    business

    Identifying priorities for the allocation of

    resources across the businesses

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    Portfolio Matrix (Boston Consu l ting Group)

    BUSINESS UNITS

    $

    BUSINESS REVENUE

    $$$

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    Portfolio Management

    Develop corporate expertise in identifying acquisition

    candidates that complement existing businesses or

    meet corporate growth objectives

    Determine most efficient allocation of corporateresources to support new businesses

    Determine optimal capital allocation to fund all the

    businesses in the portfolio

    Provide high quality oversight and support for units

    Develop appropriate strategic goals and

    performance management systems

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    Means to Achieve Diversification

    Acquisitions or mergers

    Pooling resources of other companies with a

    firms own resource base

    Joint venture

    Strategic alliance

    Internal development

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    Mergers and Acquisitions

    A means of obtaining valuable resources that

    can help an organization expand its product

    offerings and services (integration)

    Can lead to consolidation within an industry

    and can force other players to merge

    Provide new market segments or increased

    market share through acquisitions

    Faster form of diversification than internal

    development or integration

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    Mergers and Acquisitions

    Limitations / Risks

    Take-over premiums can be high, decreasing

    return on investment

    Competing firms may be able to imitate any

    advantages realized, or copy synergies that

    result from the M&A

    There can be many organizational cultural

    issues that may counter the intended benefits

    from M&A endeavors.

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    Strategic Alliances and Joint Ventures

    Joint Ventures involve two or more partnerscreating a new corporate entity, with each

    partner contributing equity and/or assets

    Strategic Alliances are cooperativeagreements or relationships between

    separate companies

    Formal (contractual agreements)

    Informal relationship

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    CO O S G

    Strategic Alliances and Joint Ventures

    Introduce successful product or service into a

    new market

    Partner provides marketing expertise or existing

    market development

    Partner firms can reduce manufacturing (or

    other) costs in the value chain

    Pool capital, value-creating activities, facilities

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    Strategic Alliances and Joint Ventures

    Develop or incorporate new technologies

    Use expertise of two or more companies to bring

    technology to market

    Develop products technologically beyond the

    capability of the companies acting independently

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    Strategic Alliances and Joint Ventures

    - Downsides Improper partner match

    Each partner must bring desired complementary

    strengths to partnership

    Strengths contributed by each should be unique

    Partners must be compatible organizationally

    Partners must trust one another

    Partnership agreements must be specific and

    cover contingencies

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    Managerial Motives Can Erode the

    Value of Acquisitions Growth for growths sake

    Egotism (win at all costs mentality) Anti-takeover tactics

    Greenmail

    Golden parachute

    Poison pills

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    Internal Development

    Allows companies to capture all the value of

    product development without having to pay

    acquisition premiums or share profits with

    partners More time consuming to implement than

    acquisition or strategic partnership with well-

    positioned company

    Firm must have all the internal capabilities -

    tangible and intangible resources to

    effectively implement

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    Case Analysis: Toyotas Diversification into

    Home Manufacturing Toyota extended its automobile expertise into

    factory-built, high quality manufactured homes in

    Japan

    Homes are 85% completed at the factory in modules

    for final erection at the home site

    Toyota applied its manufacturing principles, such as

    JIT, and continuous improvement systems to

    efficiently build custom modular homes

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    Case Analysis: Steve Jobs Discusses

    Apples Core Competence Apple doesnt enter businesses where it cannot

    control or own the primary technology

    For all of Apples products, this translates to

    complete control over the development of the unique

    software employed in its devices

    Apple become so adept at developing the unique

    operating systems and software for its devices that is

    has very few competitors who can match the

    companys expertise

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    Case Analysis: American Ido l Far More

    Than Just a Television Show German media giant Bertlesmann owns numerous

    widely-popular TV shows, such as American Idol

    Bertlesmann leveraged its early success with

    American Idol by duplicating it in over 30 countries

    In each country, the American Idol format is

    customized to accommodate cultural differences,

    achieving similar popularity as in the US

    Bertlesmann has increased its revenue streams from

    American Idol through licensing broadcasting rights,

    product merchandise, CDs and concerts

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    Case Analysis: How 3Ms Efforts toIncrease Market Power Backf ired

    3M was subject to multiple class-action lawsuits by LePages

    over alleged unfair retail bundled rebates over 3Ms tape

    products

    3M offered bundled rebates to major retailers who exceeded

    high sales targets for each of six 3M product lines

    LePages argued that the rebate volumes were so large that

    retailers would exclude offering any competing product

    LePages was 3Ms only significant competitor in these markets

    LePage asserted that 3Ms strategy was not only to rewardlarge volume buyers, but to purposefully eliminate LePages as

    a competitor

    The courts found in favor of LePages and awarded treble

    damages

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    Case Analysis:

    Vertical Integration at Shaw Industries Shaw Industries is a dominant carpet manufacturer in the US,

    owned by Berkshire Hathaway

    Shaw has achieved success through a high degree of

    backward and forward integration Through vertical integration, Shaw has developed a high

    degree of cost control

    Shaw has integrated backward to produce a significant volume

    of polypropylene fiber used in its carpets, limiting its exposure

    to supplier pressure

    The company has integrated forward to acquire large floor-

    covering retailers in an effort to control retail pricing

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    Case Analysis: Campbell Soup Divests

    Godiva to Focus on its Core Business Campbell Soup sold its Godiva Chocolate business

    in 2007

    Godiva had been a profitable brand with high growth

    potential

    Campbell Soup sold the company because it didnt

    fit the corporate focus on offering nutritious products

    and focus on simple meals

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    Case Analysis: CrowdsourcingKraftsStrategic Alliance With a Bagel Maker

    Kraft Foods seeks out small businesses and entrepreneurs with

    products and inventions that might be compatible with Krafts

    market focus

    Kraft has a websitewww.innnovatewithkraft.com to provide a

    forum of communication about ideas from inventors andinnovative entrepreneurs

    Through this process, Kraft was approached by a specialty

    bagel maker that invented, and manufactured on a small scale,

    a cream cheese filled bagel

    Kraft had been attempting to create a similar product, but had

    encountered process problems producing the filled bagel

    Through a partnership with the small company, Kraft was able

    to develop the product and brand it for the national market

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    http://www.innnovatewithkraft.com/http://www.innnovatewithkraft.com/
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    Case Analysis: The Ritz-Carlton LeadershipCenter A Successful Internal Venture

    Ritz-Carlton has a renowned reputation for quality and service

    The company has won the Malcolm Baldrige National Quality

    Award twice

    In 2000, the company established the Ritz-Carlton LeadershipCenter, offering leadership development programs,

    benchmarking seminars and workshops to outside companies

    The program has become extremely successful and attracted

    companies from many industries

    Workshop topics include leadership, employee development,

    customer service and quality

    The Leadership Center has produced significant revenues for

    Ritz-Carlton

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    Case Analysis: Cornelius Vanderbilt

    Going to Great Lengths to Correct a Wrong! In the mid-1800s Cornelius Vanderbilt, owner of the steamship

    line Accessory Transit Company, took an extended vacation to

    Europe aboard his yacht

    Upon his return from Europe, he discovered that two of hisbusiness associates, to whom he had granted power of

    attorney over the steamship business, had taken over this

    company

    Vanderbilt invested to create a competing steamship business

    and put his former associates out of business, regaining controlof his orignal company

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    Case Analysis: How Anti-Takeover Measures MayBenefit Multiple Stakeholders Not Just

    Management

    Anti-takeover measures can often be interpreted as means of

    protecting incumbent management, rather than shareholders

    and other stakeholders

    As a result of some hostile takeover attempts, numerous stateshave put in place legislation favoring stakeholders during

    takeover litigation

    Examples of situations where stakeholder interests

    (employees) were preserved include the hostile takeover

    attempt to purchase Dayton-Hudson (now Target)

    Stakeholder interests (customers) were ignored during Oracles

    extended hostile takeover of PeopleSoft and the acquisition

    became strictly a financial deal