Chapter 2.pptx managerial process skill
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Transcript of Chapter 2.pptx managerial process skill
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Deepika Agarwal
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Why does it matter? What is it? Some examples . . .
McDonalds (New Venture / Franchising)
Polaroid (Technology)
FedEx (Business model)
http://www.mcdonalds.com/corp/about/mcd_history_pg1.htmlhttp://www.mcdonalds.com/corp/about/mcd_history_pg1.html -
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Entrepreneurship as a means of hope forprosperity and an increase in living standard The last great period when entrepreneurs
transformed the American economy was in the late1800s
In fact, most of the 1997 Fortune200 were alreadyamong the largest corporations in 1917
197 of the 200 largest companies in America werestarted by entrepreneurs
Many of these entrepreneurs were first generationAmericans
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Opportunity Where knowledge, skills, abilities and motivations
meet favorable market characteristics
Risk Absolute . . . sinking the boat
Relative . . . missing the boat
Resources & Capability
Process, not person: Balance is key . . .
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Opportunity Resources
Team
Communication
Business Plan
Fits and Gaps
CreativityLeadership
Capital Market ForcesUncertainty
AmbiguityExogenous Forces
Founder
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OPPORTUNITY
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Entrepreneurship begins with an opportunity
Money, contacts, networking,
Lots of ideas, few opportunities that fit yourneeds!
Opportunity first, Cash last
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A person with both business skills andtechnical knowledge. Scientific approach to problems Willing to delegate Broad view of strategy Diversified marketing approach Longer planning horizon
Sophisticated accountingand financial control
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Having intimate knowledge of customers needs
Market driven
Obsessed with value creation and enhancement
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Calculated risk taker
Risk minimiser
Risk sharer- e.g. partners, creditors, suppliers
and customers. Tolerance of uncertainties and lack of structure
Tolerance of stress and a conflict
Ability to resolve problems and integrate solutions
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Introduction
Opportunity in professional
life
Domestic detergent market Innovative formulation
Attained market share in the
premium detergent segment
Risk - Cheapest brand in the
market
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Achievements
Udyog Ratna award
Outstanding Industrialist of the Eighties
Chairman of the Development Council for Oils,Soaps & Detergents
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Opportunities
Growth
Grabbed the internet
market Understanding users needs
Risk
Microsoft Internet explorer
Google Chrome
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Harvey Firestone founded Firestone Tire &Rubber company (1950-60s)
Monument success for 7 decades Its culture and operations reflected the vision
of its founder, Harvey Firestone, who insistedon treating customers and employees as partof the Firestone family.
The Firestone country club was open to all
employees, regardless of rank, and Harveyhimself maintained close friendships with thetop executives
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They saw the Big Three Detroit automakers astheir key customers
Goodyear and the other leading U.S. tiremakers as their competitors, and they sawtheir challenge as simply keeping up with thesteadily increasing demand for tires
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A French company, Michelin, introduced theradial tire to the U.S. market. Based on abreakthrough in design, radials were safer,longer-lasting, and more economical than
traditional bias tires.
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Ford declared in 1972 that all its new cars would haveradials, it was clear that they would dominate the U.S.market
Firestone swiftly took action: it invested nearly $400millionmore than $1 billion in todays dollars inradial production, building a new plant dedicated toradial tires and converting several existing factories.
It clung to its old ways of working rather thanredesign its production processes, it just tinkeredwith them even though the manufacture of radialtires required much higher quality
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By 1979, Firestone was in deep trouble. Itsplants were running at an anemic 59% ofcapacity
The company surrendered much of its shareof the U.S. market to foreign corporations,and it suffered through two hostile takeoverbids Bridgestone, a Japanese company, in1988.
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Know your customers better Keep updating
Once a success does not mean always asuccess
Active Inertia-???
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There is no return without a risk.
Good projected risks often go unnoticed.
Well run projects appear to be almost effortless,but a lot of work goes into running a project well. Ifdecision makers would have cared about risk thenthey wouldnt have had reached the heights.
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It thus shows that opportunity obsession is avery important characteristic of anentrepreneur.
Entrepreneurship is a way of thinking,reasoning and acting that is opportunityobsessed.
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Strong Medium Weak
High DesirableProtect position:- Invest to grow- Concentrate on
maintainingstrength
DesirableInvest to build:- Challenge for
leadership- Build on
strengths
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Reinforcevulnerable areas
Build selectively:- Specialize
around limitedstrengths
- Overcomeweaknesses
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Withdraw ifsustainablegrowth is notpossible
Medium DesirableBuild selectively:- Emphasize
profitability byincreasingproductivity
- Build up ability tocountercompetition
Manage forearnings:- Protect existing
strengths- Invest to improve
position only inareas where riskis low
Limited expansionor harvest:- Look for ways to
expand withouthigh risk
- Minimizeinvestment andfocusoperations
Low Protect & refocus:-Defend strengths-Seek ways toincrease earningswithout speedingmarkets decline
Manage forearnings:- Protect position- Minimize
investment
Divest:- Sell when
possible tomaximize cashvalue
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