Chapter 2.pptx managerial process skill

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    Deepika Agarwal

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    Why does it matter? What is it? Some examples . . .

    McDonalds (New Venture / Franchising)

    Polaroid (Technology)

    FedEx (Business model)

    http://www.mcdonalds.com/corp/about/mcd_history_pg1.htmlhttp://www.mcdonalds.com/corp/about/mcd_history_pg1.html
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    Entrepreneurship as a means of hope forprosperity and an increase in living standard The last great period when entrepreneurs

    transformed the American economy was in the late1800s

    In fact, most of the 1997 Fortune200 were alreadyamong the largest corporations in 1917

    197 of the 200 largest companies in America werestarted by entrepreneurs

    Many of these entrepreneurs were first generationAmericans

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    Opportunity Where knowledge, skills, abilities and motivations

    meet favorable market characteristics

    Risk Absolute . . . sinking the boat

    Relative . . . missing the boat

    Resources & Capability

    Process, not person: Balance is key . . .

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    Opportunity Resources

    Team

    Communication

    Business Plan

    Fits and Gaps

    CreativityLeadership

    Capital Market ForcesUncertainty

    AmbiguityExogenous Forces

    Founder

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    OPPORTUNITY

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    Entrepreneurship begins with an opportunity

    Money, contacts, networking,

    Lots of ideas, few opportunities that fit yourneeds!

    Opportunity first, Cash last

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    A person with both business skills andtechnical knowledge. Scientific approach to problems Willing to delegate Broad view of strategy Diversified marketing approach Longer planning horizon

    Sophisticated accountingand financial control

    1-8

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    Having intimate knowledge of customers needs

    Market driven

    Obsessed with value creation and enhancement

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    Calculated risk taker

    Risk minimiser

    Risk sharer- e.g. partners, creditors, suppliers

    and customers. Tolerance of uncertainties and lack of structure

    Tolerance of stress and a conflict

    Ability to resolve problems and integrate solutions

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    Introduction

    Opportunity in professional

    life

    Domestic detergent market Innovative formulation

    Attained market share in the

    premium detergent segment

    Risk - Cheapest brand in the

    market

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    Achievements

    Udyog Ratna award

    Outstanding Industrialist of the Eighties

    Chairman of the Development Council for Oils,Soaps & Detergents

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    Opportunities

    Growth

    Grabbed the internet

    market Understanding users needs

    Risk

    Microsoft Internet explorer

    Google Chrome

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    Harvey Firestone founded Firestone Tire &Rubber company (1950-60s)

    Monument success for 7 decades Its culture and operations reflected the vision

    of its founder, Harvey Firestone, who insistedon treating customers and employees as partof the Firestone family.

    The Firestone country club was open to all

    employees, regardless of rank, and Harveyhimself maintained close friendships with thetop executives

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    They saw the Big Three Detroit automakers astheir key customers

    Goodyear and the other leading U.S. tiremakers as their competitors, and they sawtheir challenge as simply keeping up with thesteadily increasing demand for tires

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    A French company, Michelin, introduced theradial tire to the U.S. market. Based on abreakthrough in design, radials were safer,longer-lasting, and more economical than

    traditional bias tires.

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    Ford declared in 1972 that all its new cars would haveradials, it was clear that they would dominate the U.S.market

    Firestone swiftly took action: it invested nearly $400millionmore than $1 billion in todays dollars inradial production, building a new plant dedicated toradial tires and converting several existing factories.

    It clung to its old ways of working rather thanredesign its production processes, it just tinkeredwith them even though the manufacture of radialtires required much higher quality

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    By 1979, Firestone was in deep trouble. Itsplants were running at an anemic 59% ofcapacity

    The company surrendered much of its shareof the U.S. market to foreign corporations,and it suffered through two hostile takeoverbids Bridgestone, a Japanese company, in1988.

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    Know your customers better Keep updating

    Once a success does not mean always asuccess

    Active Inertia-???

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    There is no return without a risk.

    Good projected risks often go unnoticed.

    Well run projects appear to be almost effortless,but a lot of work goes into running a project well. Ifdecision makers would have cared about risk thenthey wouldnt have had reached the heights.

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    It thus shows that opportunity obsession is avery important characteristic of anentrepreneur.

    Entrepreneurship is a way of thinking,reasoning and acting that is opportunityobsessed.

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    Strong Medium Weak

    High DesirableProtect position:- Invest to grow- Concentrate on

    maintainingstrength

    DesirableInvest to build:- Challenge for

    leadership- Build on

    strengths

    -

    Reinforcevulnerable areas

    Build selectively:- Specialize

    around limitedstrengths

    - Overcomeweaknesses

    -

    Withdraw ifsustainablegrowth is notpossible

    Medium DesirableBuild selectively:- Emphasize

    profitability byincreasingproductivity

    - Build up ability tocountercompetition

    Manage forearnings:- Protect existing

    strengths- Invest to improve

    position only inareas where riskis low

    Limited expansionor harvest:- Look for ways to

    expand withouthigh risk

    - Minimizeinvestment andfocusoperations

    Low Protect & refocus:-Defend strengths-Seek ways toincrease earningswithout speedingmarkets decline

    Manage forearnings:- Protect position- Minimize

    investment

    Divest:- Sell when

    possible tomaximize cashvalue

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