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CHAPTER TWELVE OVERVIEW

• SECTION 12.1 - GLOBALIZATION Global Business Strategies Global Enterprise Architectures Global Information Issues Global Systems Development

• SECTION 12.2 - 21ST CENTURY ORGANIZATION TRENDS Innovation: Finding New Social Entrepreneurship: Going Green Social Networks: Who’s Who Virtual Worlds: It’s A Whole New World

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GLOBALIZATION

• Traditional forms of business are simply not good enough in a global environment

• Many challenges that must be confronted to succeed in a global business environment including: Cultural Political Geoeconomic (geographic and economic)

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GLOBAL IT BUSINESS STRATEGIES

Global IT Business Drivers

One fast-growing key area for all global business strategies includes governance and compliance

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GLOBAL ENTERPRISE ARCHITECTURES

Top 10 telecommunication issues

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GLOBAL INFORMATION ISSUES

• Appropriate levels of authentication, access control, and encryption in place

• Physical security integration and best security practices

• Deperimeterization

• Information privacy

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GLOBAL SYSTEMS DEVELOPMENT

• Organizations can use several strategies to solve problems in global information systems development.

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INNOVATION: FINDING NEW

• Innovation is the introduction of new equipment or methods

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SOCIAL ENTREPRENEURSHIP: GOING GREEN

• Describes the manufacture, management, use, and disposal of information technology in a way that minimizes damage to the environment

Virtualization Smart Cooling Alternative Energy Sources Biology Meets Chips Energy Rebate Programs Government Involvement Recycle IT Equipment

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SOCIAL NETWORKS: WHO’S WHO

Organizational social networking

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VIRTUAL WORLDS: IT’S A WHOLE NEW WORLD

• Two primary types of virtual that must be considered when looking at the 21st century world:

1. Virtual worlds 2. Virtual workforces

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TOOLS FOR THE VIRTUAL WORKFORCE

• Mobile commerce (m-commerce) - the ability to purchase goods and services through a wireless Internet-enabled device

• Telematics - blending computers and wireless telecommunications technologies

• Electronic tagging - a technique for identifying and tracking assets and individuals via technologies such as radio frequency identification and smart cards