Change Strategies: Adapting to New Program...
Transcript of Change Strategies: Adapting to New Program...
Change Strategies: Adapting to
New Program Leadership Michael Huckabee, MPAS, PhD, PA-C
Patty Scholting, MPAS, PA-C
PAEA Education Forum 2013
Memphis, TN
Learning Objectives
Analyze change theories with practical application to PA program leadership transitions.
Develop strategies that support a purposeful transition for both the new director and the existing faculty in adjusting to change.
Implement leadership techniques to manage challenges and pitfalls common in administrative change.
Types of Change in Teams and
Organizations
Roles Attitudes Technology
Strategy Economics People
Lewin’s Planned Change1
Force Field Theory
Group Dynamics
Action Research
3-Step Model of Change
1890-1947
3-Step Model of Change
Unfreeze Change Refreeze
Unfreeze
• May occur in crisis
• May be determined by threats or opportunities
Determine that old ways are inadequate
• apathy, resistance Change without
Unfreeze
Change
• Involves study of options
• Problem-solving
• Select the most promising solution
Determine new, best approach
• weak Change
without this step
Refreeze
Implementation and establishment of change
• Lacks enthusiasm, consensus
• Likely leads to reversal of change
Change without
Refreeze
Unfreeze Forces2
Survival Anxiety
• If we don’t change, we’ll fail.
Learning Anxiety
• Will I lose my identity?
Zone
Of
Safety
Zone of Safety examples
Group work
Practice fields that embrace errors
Parallel systems to offer relief from day-to-day pressures
Positive visioning for encouragement
Breaking change into manageable steps
Coaching
Resistance to Change
Not due to ignorance or inflexibility.
• Address concerns
• Solve obstacles
• Convert opponents
Can lead to energy
needed for success.
Reasons to Challenge Change
Not necessary
Not feasible
Not cost effective
Causes personal losses
Inconsistent with values
Lack of leader trust
Implementing Change
Fast
• Prevents build-up of resistance
Slow
• Shows change is long-lasting, serious
Nonlinear change allows delays/reversals,
beneficial modifications, concessions, collaboration
Effective Change Strategies
Create sense of urgency about change
Communicate clear vision of benefits
Identify support and resistance
Build broad coalition
Organize system of change implementation
Explain how change will affect people
Make symbolic, dramatic changes early
Effective Change Strategies (Cont.)
Make adjustments for stressors/challenges
Pursue early successes
Monitor step-wise process
Inform people of progress
Demonstrate commitment, optimism
References
1. B Burnes. Kurt Lewin and complexity theories:
back to the future. J Change Management
2004,4(4):309-325.
2. EH Schein, Kurt Lewin’s Change Theory in the
field and in the classroom: notes toward a
model of managed learning, Systems Practice,
1996;9(1):27-47.
3. Wheeler D. Servant Leadership for Higher
Education: Principles and Practice. San
Francisco, CA: Jossey-Bass, 2012.