Certo Mm13 Ppt02
Transcript of Certo Mm13 Ppt02
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ManagingHistory andCurrent
Thining
2
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!"#ECTI$E%
1.&n understanding o' the classical approach to
(anage(ent
2. &n appreciation 'or the )or o' *rederic+. Taylor, *ran -illian ilbreth, Henry -.
antt, and Henri *ayol
/. &n understanding o' the behaioralapproach to (anage(ent
. &n understanding o' the studies at theHa)thorne +ors and the hu(an relations(oe(ent
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!"#ECTI$E%
. &n understanding o' the (anage(entscience approach to (anage(ent
3. &n understanding o' ho) the(anage(ent science approach has eoled
4. &n understanding o' the syste( approachto (anage(ent
5. 6no)ledge about the learningorgani7ation approach to (anage(ent
8. &n understanding o' ho) triangular(anage(ent and the contingency approachare related
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The Classical &pproach
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• -o)er9-eel Manage(ent
&nalysis
–*rederic +. Taylor :153;
181<
• +or at "ethlehe( %teel Co.
The Classical &pproach
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–*ran ilbreth :1535;182< and-illian ilbreth :1545;1842<
Motion study
=The >ight +ay
=The +rong +ay?
The Classical &pproach
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The Classical &pproach
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–Henry -. antt :1531;1818<
• %cheduling Innoation
• >e)arding Innoation
The Classical &pproach
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The Classical &pproach
Comprehensive Analysis of Management
Henri Fayol (1841–1925
1! "ivision of #or$ 2! A%thority
&! "is'ipline
4! nity of 'omman)
5! nity of )ire'tion *! +%,or)ination of in)ivi)%al interests to general interests
-! .em%neration
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The Classical &pproach
Comprehensive Analysis of Management
Henri Fayol ('ontin%e)
8! Centrali/ation
9! +'alar 'hain
10! r)er
11! 3%ity
12! +ta,ility of ten%re of personnel
1&! nitiative
14! sprit )e 'orps
•imitations of the Classi'al Approa'h
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The "ehaioral &pproach
• The Ha)thorne %tudies
– The >elay &sse(bly Test >oo(
E@peri(ents
– The "an +iring !bseration >oo(E@peri(ent
• >ecogni7ing the Hu(an $ariable
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The "ehaioral &pproach
• The Hu(an >elations Moe(ent
&braha( Maslo)
Physiological
%a'ety
%ocial
Estee(
%el'9actuali7ation
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The "ehaioral &pproach
• The Hu(an >elations Moe(ent
Aouglas Mcregor
People can beB
%el'9directed
&ccept responsibilityConsider )or to be as natural
as play
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Manage(ent %cience&pproach
"eginning o' the Manage(ent %cience&pproach
1. !bsere
2. Construct
/. Aeduce
. Test
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Manage(ent %cience&pproach
• Manage(ent %cience Today
• Characteristics o' Manage(ent %cience &pplications
1< Proble(s studied are co(plicated
2< Econo(ic i(plications as guidelines
/< Mathe(atical (odels to inestigate the decisionsituation
< se o' co(puters
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1. Perceiing organi7ational situations asthey actually e@ist
2. Choosing the (anage(ent tactics bestsuited to those situations
/. Co(petently i(ple(enting those tactics
Contingency &pproach
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The %yste( &pproach
Types o' %yste(s
1. Closed
2. !pen
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The %yste( &pproach
• %yste(s and =+holeness?
1. The )hole should be the (ain 'ocus o'
analysis
2. Integration is the ey ariable in)holeness analysis
/. ModiDcations )eighed in relation toeects on eery other part
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The %yste( &pproach
• %yste(s and =+holeness?:continued<
. Each part has so(e role to per'or(
. Part and its 'unction deter(ined by itsposition in the )hole
3. &ll analysis starts )ith the e@istence o'the )hole
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The %yste( &pproach
• The Manage(ent %yste(
•In'or(ation 'or Manage(ent %yste(&nalysis
Triangular (anage(ent
1. Classical approach
2. "ehaioral approach
/. Manage(ent science approach
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The %yste( &pproach
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The %yste( &pproach
- i ! i ti &
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-earning !rgani7ationB &Fe) &pproachG
1. %yste(s Thining
2. %hared $ision
/. Challenging o' Mental Models
. Tea( -earning
. Personal Mastery