CERT Radios and Communications - Issaquah Citizen Corpsissaquahcitizencorps.org/Radios and...

CERT – Radios and Communications

● Unit 2 – Introduction and Fire

● Unit 3 – Medical 1

● Unit 4 – Medical 2

● Unit 5 – Search and Rescue

● Unit 6 – Deployment (Practice, Practice,

Practice)

CERT – Radios and Communications Unit 2

Beginning

Why Radios?

2-3

PW

!!

!!

!!

!

!!

!

No Phones!!!

EOC

Why Radios?

2-4

EOC

Why Radios?

2-5

EOC

Radios/Communications - Approach

● Incrementally build knowledge and skills Start with basics

Introduce new topics each week

Integrate into the standard CERT curriculum

Let you get hands-on practice

● Have fun – remove any fear of using a radio

● Have it all pulled together so you are ready for

the final drill

Radios/Communications - Topics

● The Basics – Getting Started

● Clarifying, Accuracy, Phonetic Alphabet

● Listening, Using Relays, Changing Channels

● Receiving Instructions, Handling Interruptions

● Using Radios as part of the deployment process

● Further Opportunities to Learn and Practice

● Put it all to use during an exercise/drill

End

2-8

Radios/Communications - Basics

Why the focus on communication?

● Your safety – so others know your personal status

● Connect you to the emergency management

ecosystem – so you know what’s happening

● To know if you are available for deployment

● Plug you into EOC/ICS during a disaster/event

● Let EOC know what’s happening in the field

● Let EOC know the status and needs of your team

● Let EOC give you directions/assignments


● Always state “This is a drill” when using radio

on an exercise.

● Decide what you will say before hitting the PTT.

● Keep messages short and to the point.

● Respect others that are using the channel

before you jump in.

● Keep the antenna upright and speaker close to

your ear.


● Change location if you are not getting a

response. Use relays if necessary.

● State who you are calling before your name

(“EOC, this is Alan” vs. “This is Alan calling the

EOC”).

● Keep others informed of your name (or tactical

team name), location, status and respond to any

specific requests for info or assignment.

Radio/Communications - Basics

Practice – Unit 2: Fire

● Decide who is the radio operator – rotate this

role

● Let EOC know when your team is on site

● Let EOC know what you see and what you plan

to do

● Let EOC know the outcome of your action

● Let EOC know if you are available for a new

assignment


Beginning



● Clarity, Accuracy, Phonetic Alphabet






Radios/Communications - Clarity, Accuracy, Phonetic Alphabet

EOC


Why is accuracy important?

● What you say feeds into the bigger plan

Used to decide how to handle the incident/mission

● Assignment of precious resources

People, Vehicles, Materials, Tools

● Locations

● Dates, Times

● Numbers, Quantities

● Status

● Your safety – the needs of your team


Techniques:

● Slow down – accuracy vs. speed

● Short messages – just the facts

● Request confirmation

● Ask to “say again” – as often as it takes

● Use phonetic alphabet – as best you can

Kilo Echo Seven Juliet Whiskey Foxtrot

● Use discretion/sensitivity

Don’t use names or other personal information

Be aware that anyone could be listening

Radios/Communications - Phonetic Alphabet

● A – Alfa J – Juliet S– Sierra

● B – Bravo K – Kilo T – Tango

● C – Charlie L – Lima U – Uniform

● D – Delta M – Mike V – Victor

● E – Echo N – November W – Whiskey

● F – Foxtrot O – Oscar X – X-Ray

● G – Golf P – Papa Y – Yankee

● H – Hotel Q – Quebec Z – Zulu

● I – India R – Romeo

Consult your wallet card – or use common substitutions

Radio/Communications - Clarity, Accuracy, Phonetic Alphabet

Practice – Unit 3: Medical Operations, Part 1


role



to do



assignment


Practice (Optional) – Unit 3: Medical Operations,

Part 1

● Team 1: Assigned to the office building at SW corner Front and Sunset

8 people walk over to you when you arrive – they have no injuries – A search reveals:

Person 1: Conscious, breathing fast and shallow, has arterial bleeding from the arm

Person 2: Screaming, does not respond to questions, holding head, bruising around eyes

Person 3: Unconscious, not breathing. Does not breathe after two head tilt/chin lifts

Person 4: Conscious, breathing normally, but has leg injury, and is unable to move unassisted.

● Team 2: Assigned to the high school gym

7 people are standing outside the door – no injuries, concerned about those inside – A search reveals:

Person 1: Conscious, apparent arm break, normal breathing, capillary refill 1-2 seconds

Person 2: Hysterical, no sign of injury, wont leave his friend (Person 3)

Person 3: Conscious, uncommunicative, capillary refill is 5-7 seconds

Person 4: Conscious, severed fingers, heavy bleeding


Beginning

Radios/Communications - Listening, Using Relays, Changing Channels

EOC !!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!

Medical Treatment

CERT team

Fire CERT

team

Radios/Communications - Listening, Using Relays, Changing Channels

● Listening

Be tuned in to your call sign (KE7JWF, CERT Team Alpha etc.)

A challenge when you are busy or in noisy areas

Check back periodically if there’s a chance you missed something

● Relaying

Write it down - get message clarified before relaying on

You are now involved in multiple conversations – this is very

challenging and worth assigning as a dedicated role

● Changing Channels

Know the controls of the equipment you’re using

Write it down – know all the channels you are using

Practice, Practice, Practice

Radio/Communications - Listening, Using Relays, Changing Channels

Practice – Unit 4: Medical Operations, Part 2


role



to do



assignment


Beginning

Radio/Communications - Topics








Radio/Communications – Receiving Instructions/Handling Interruptions

● Assignments and changes to assignments are often

communicated via radio

● Information from the field could be requested at any time

● Information provided should help make informed decisions

EOC is making the big picture decisions – working the mission

Teams have to make their own tactical decisions

● EOC and other teams will expect your response – however

Priority is to keep yourself and your team safe

If unsure – check in with your leadership

Never be afraid to ask for help

● Let’s do a very brief review of what we’ve covered to date


● Always state “This is a drill” when using radio

on an exercise.

● Decide what you will say before hitting the PTT.

● Keep messages short and to the point.

● Respect others that are using the channel

before you jump in.

● Keep the antenna upright and speaker close to

your ear.


● Change location if you are not getting a

response. Use relays if necessary.

● State who you are calling before your name

(“EOC, this is Alan” vs. “This is Alan calling the

EOC”).

● Keep others informed of your name (or tactical

team name), location, status and respond to any

specific requests for info or assignment.


Techniques:

● Slow down – accuracy vs. speed

● Short messages – just the facts

● Request confirmation

● Ask to “say again” – as often as it takes

● Use phonetic alphabet – as best you can

Kilo Echo Seven Juliet Whiskey Foxtrot

● Use discretion/sensitivity

Don’t use names or other personal information

Be aware that anyone could be listening

Radio/Communications - Listening, Using Relays, Changing Channels

● Listening

Be tuned in to your call sign (KE7JWF, CERT Team Alpha etc.)

A challenge when you are busy or in noisy areas

Check back periodically if there’s a chance you missed something

● Relaying

Write it down - get message clarified before relaying on

You are now involved in multiple conversations – this is very

challenging and worth assigning as a dedicated role

● Changing Channels

Know the controls of the equipment you’re using

Write it down – know all the channels you are using

Practice, Practice, Practice

Radio/Communications - Receiving Instructions/Handling Interruptions

Practice – Unit 5: Search and Rescue


role



to do



assignment


Beginning

Radios/Communications – Deployment (Pre Mission)

Radios/Communications – Deployment (Mission)

EOC

Radios/Communications – Deployment Process

● Equipment

FRS, GMRS, HAM (FCC License)

Chargers, batteries, antenna, manuals, frequencies

● Practice - nets, drills, volunteer opportunities

● When the event happens

Listen in to hear what is going on – FRS/2, Fire Repeater, Backup Freq.

Reach out to make contact – plug yourself in

● When deployed and on a mission

Follow the command of the ICS/EOC

Provide your status – be the eyes and ears (and nose) of ICS/EOC

Always – your safety first

Radios/Communications – Further Opportunities

● Monthly FRS/GMRS Net (*New)

● Weekly HAM Net

● 5th Saturday drills

● Obtain an Amateur Radio (Ham) license

Classes provided by multiple agencies

Check your email and web site for new schedules

● Consider joining the Issaquah Communications Support Team

(formerly HRSG)

http://www.issaquah-hrsg.org/

● Join a hobby club such as the Issaquah Amateur Radio Club

● Salmon Days Parade, Issaquah Triathlon, Torchlight Parade etc.

● Refer to HAM page on www.issaquahcitizencorps.com

http://www.issaquahcitizencorps.com/

Radio/Communications – Q&A and Final Practice

● Questions and Answers

Whatever you want to talk about

● Final Practice

Whatever you want to do

Beginning

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