CERT Radios and Communicationsww1.issaquahcitizencorps.org/Radios and Communications - Units 2...
Transcript of CERT Radios and Communicationsww1.issaquahcitizencorps.org/Radios and Communications - Units 2...
CERT – Radios and Communications
● Unit 2 – Introduction and Fire
● Unit 3 – Medical 1
● Unit 4 – Medical 2
● Unit 5 – Search and Rescue
● Unit 6 – Deployment (Practice, Practice,
Practice)
CERT – Radios and Communications Unit 2
Beginning
Why Radios?
2-3
PW
!!
!!
!!
!
!!
!
No Phones!!!
EOC
Why Radios?
2-4
EOC
Why Radios?
2-5
EOC
Radios/Communications - Approach
● Incrementally build knowledge and skills Start with basics
Introduce new topics each week
Integrate into the standard CERT curriculum
Let you get hands-on practice
● Have fun – remove any fear of using a radio
● Have it all pulled together so you are ready for
the final drill
Radios/Communications - Topics
● The Basics – Getting Started
● Clarifying, Accuracy, Phonetic Alphabet
● Listening, Using Relays, Changing Channels
● Receiving Instructions, Handling Interruptions
● Using Radios as part of the deployment process
● Further Opportunities to Learn and Practice
● Put it all to use during an exercise/drill
End
2-8
Radios/Communications - Basics
Why the focus on communication?
● Your safety – so others know your personal status
● Connect you to the emergency management
ecosystem – so you know what’s happening
● To know if you are available for deployment
● Plug you into EOC/ICS during a disaster/event
● Let EOC know what’s happening in the field
● Let EOC know the status and needs of your team
● Let EOC give you directions/assignments
Radios/Communications - Basics
● Always state “This is a drill” when using radio
on an exercise.
● Decide what you will say before hitting the PTT.
● Keep messages short and to the point.
● Respect others that are using the channel
before you jump in.
● Keep the antenna upright and speaker close to
your ear.
Radios/Communications - Basics
● Change location if you are not getting a
response. Use relays if necessary.
● State who you are calling before your name
(“EOC, this is Alan” vs. “This is Alan calling the
EOC”).
● Keep others informed of your name (or tactical
team name), location, status and respond to any
specific requests for info or assignment.
Radio/Communications - Basics
Practice – Unit 2: Fire
● Decide who is the radio operator – rotate this
role
● Let EOC know when your team is on site
● Let EOC know what you see and what you plan
to do
● Let EOC know the outcome of your action
● Let EOC know if you are available for a new
assignment
CERT – Radios and Communications Unit 3
Beginning
Radios/Communications - Topics
● The Basics – Getting Started
● Clarity, Accuracy, Phonetic Alphabet
● Listening, Using Relays, Changing Channels
● Receiving Instructions, Handling Interruptions
● Using Radios as part of the deployment process
● Further Opportunities to Learn and Practice
● Put it all to use during an exercise/drill
Radios/Communications - Clarity, Accuracy, Phonetic Alphabet
EOC
Radios/Communications - Clarity, Accuracy, Phonetic Alphabet
Why is accuracy important?
● What you say feeds into the bigger plan
Used to decide how to handle the incident/mission
● Assignment of precious resources
People, Vehicles, Materials, Tools
● Locations
● Dates, Times
● Numbers, Quantities
● Status
● Your safety – the needs of your team
Radios/Communications - Clarity, Accuracy, Phonetic Alphabet
Techniques:
● Slow down – accuracy vs. speed
● Short messages – just the facts
● Request confirmation
● Ask to “say again” – as often as it takes
● Use phonetic alphabet – as best you can
Kilo Echo Seven Juliet Whiskey Foxtrot
● Use discretion/sensitivity
Don’t use names or other personal information
Be aware that anyone could be listening
Radios/Communications - Phonetic Alphabet
● A – Alfa J – Juliet S– Sierra
● B – Bravo K – Kilo T – Tango
● C – Charlie L – Lima U – Uniform
● D – Delta M – Mike V – Victor
● E – Echo N – November W – Whiskey
● F – Foxtrot O – Oscar X – X-Ray
● G – Golf P – Papa Y – Yankee
● H – Hotel Q – Quebec Z – Zulu
● I – India R – Romeo
Consult your wallet card – or use common substitutions
Radio/Communications - Clarity, Accuracy, Phonetic Alphabet
Practice – Unit 3: Medical Operations, Part 1
● Decide who is the radio operator – rotate this
role
● Let EOC know when your team is on site
● Let EOC know what you see and what you plan
to do
● Let EOC know the outcome of your action
● Let EOC know if you are available for a new
assignment
Radio/Communications - Clarity, Accuracy, Phonetic Alphabet
Practice (Optional) – Unit 3: Medical Operations,
Part 1
● Team 1: Assigned to the office building at SW corner Front and Sunset
8 people walk over to you when you arrive – they have no injuries – A search reveals:
Person 1: Conscious, breathing fast and shallow, has arterial bleeding from the arm
Person 2: Screaming, does not respond to questions, holding head, bruising around eyes
Person 3: Unconscious, not breathing. Does not breathe after two head tilt/chin lifts
Person 4: Conscious, breathing normally, but has leg injury, and is unable to move unassisted.
● Team 2: Assigned to the high school gym
7 people are standing outside the door – no injuries, concerned about those inside – A search reveals:
Person 1: Conscious, apparent arm break, normal breathing, capillary refill 1-2 seconds
Person 2: Hysterical, no sign of injury, wont leave his friend (Person 3)
Person 3: Conscious, uncommunicative, capillary refill is 5-7 seconds
Person 4: Conscious, severed fingers, heavy bleeding
CERT – Radios and Communications Unit 4
Beginning
Radios/Communications - Topics
● The Basics – Getting Started
● Clarity, Accuracy, Phonetic Alphabet
● Listening, Using Relays, Changing Channels
● Receiving Instructions, Handling Interruptions
● Using Radios as part of the deployment process
● Further Opportunities to Learn and Practice
● Put it all to use during an exercise/drill
Radios/Communications - Listening, Using Relays, Changing Channels
EOC !!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!
Medical Treatment
CERT team
Fire CERT
team
Radios/Communications - Listening, Using Relays, Changing Channels
● Listening
Be tuned in to your call sign (KE7JWF, CERT Team Alpha etc.)
A challenge when you are busy or in noisy areas
Check back periodically if there’s a chance you missed something
● Relaying
Write it down - get message clarified before relaying on
You are now involved in multiple conversations – this is very
challenging and worth assigning as a dedicated role
● Changing Channels
Know the controls of the equipment you’re using
Write it down – know all the channels you are using
Practice, Practice, Practice
Radio/Communications - Listening, Using Relays, Changing Channels
Practice – Unit 4: Medical Operations, Part 2
● Decide who is the radio operator – rotate this
role
● Let EOC know when your team is on site
● Let EOC know what you see and what you plan
to do
● Let EOC know the outcome of your action
● Let EOC know if you are available for a new
assignment
CERT – Radios and Communications Unit 5
Beginning
Radio/Communications - Topics
● The Basics – Getting Started
● Clarity, Accuracy, Phonetic Alphabet
● Listening, Using Relays, Changing Channels
● Receiving Instructions, Handling Interruptions
● Using Radios as part of the deployment process
● Further Opportunities to Learn and Practice
● Put it all to use during an exercise/drill
Radio/Communications – Receiving Instructions/Handling Interruptions
● Assignments and changes to assignments are often
communicated via radio
● Information from the field could be requested at any time
● Information provided should help make informed decisions
EOC is making the big picture decisions – working the mission
Teams have to make their own tactical decisions
● EOC and other teams will expect your response – however
Priority is to keep yourself and your team safe
If unsure – check in with your leadership
Never be afraid to ask for help
● Let’s do a very brief review of what we’ve covered to date
Radio/Communications - Basics
● Always state “This is a drill” when using radio
on an exercise.
● Decide what you will say before hitting the PTT.
● Keep messages short and to the point.
● Respect others that are using the channel
before you jump in.
● Keep the antenna upright and speaker close to
your ear.
Radio/Communications - Basics
● Change location if you are not getting a
response. Use relays if necessary.
● State who you are calling before your name
(“EOC, this is Alan” vs. “This is Alan calling the
EOC”).
● Keep others informed of your name (or tactical
team name), location, status and respond to any
specific requests for info or assignment.
Radio/Communications - Clarity, Accuracy, Phonetic Alphabet
Techniques:
● Slow down – accuracy vs. speed
● Short messages – just the facts
● Request confirmation
● Ask to “say again” – as often as it takes
● Use phonetic alphabet – as best you can
Kilo Echo Seven Juliet Whiskey Foxtrot
● Use discretion/sensitivity
Don’t use names or other personal information
Be aware that anyone could be listening
Radio/Communications - Listening, Using Relays, Changing Channels
● Listening
Be tuned in to your call sign (KE7JWF, CERT Team Alpha etc.)
A challenge when you are busy or in noisy areas
Check back periodically if there’s a chance you missed something
● Relaying
Write it down - get message clarified before relaying on
You are now involved in multiple conversations – this is very
challenging and worth assigning as a dedicated role
● Changing Channels
Know the controls of the equipment you’re using
Write it down – know all the channels you are using
Practice, Practice, Practice
Radio/Communications - Receiving Instructions/Handling Interruptions
Practice – Unit 5: Search and Rescue
● Decide who is the radio operator – rotate this
role
● Let EOC know when your team is on site
● Let EOC know what you see and what you plan
to do
● Let EOC know the outcome of your action
● Let EOC know if you are available for a new
assignment
CERT – Radios and Communications Unit 6
Beginning
Radios/Communications - Topics
● The Basics – Getting Started
● Clarity, Accuracy, Phonetic Alphabet
● Listening, Using Relays, Changing Channels
● Receiving Instructions, Handling Interruptions
● Using Radios as part of the deployment process
● Further Opportunities to Learn and Practice
● Put it all to use during an exercise/drill
Radios/Communications – Deployment (Pre Mission)
Radios/Communications – Deployment (Mission)
EOC
Radios/Communications – Deployment Process
● Equipment
FRS, GMRS, HAM (FCC License)
Chargers, batteries, antenna, manuals, frequencies
● Practice - nets, drills, volunteer opportunities
● When the event happens
Listen in to hear what is going on – FRS/2, Fire Repeater, Backup Freq.
Reach out to make contact – plug yourself in
● When deployed and on a mission
Follow the command of the ICS/EOC
Provide your status – be the eyes and ears (and nose) of ICS/EOC
Always – your safety first
Radios/Communications – Further Opportunities
● Monthly FRS/GMRS Net (*New)
● Weekly HAM Net
● 5th Saturday drills
● Obtain an Amateur Radio (Ham) license
Classes provided by multiple agencies
Check your email and web site for new schedules
● Consider joining the Issaquah Communications Support Team
(formerly HRSG)
http://www.issaquah-hrsg.org/
● Join a hobby club such as the Issaquah Amateur Radio Club
● Salmon Days Parade, Issaquah Triathlon, Torchlight Parade etc.
● Refer to HAM page on www.issaquahcitizencorps.com
Radio/Communications – Q&A and Final Practice
● Questions and Answers
Whatever you want to talk about
● Final Practice
Whatever you want to do
Beginning