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Centre for Excellence in Intercultural Education (CEIE) presents A Model for Action to Inclusively Engage Diverse Students

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Goals of Presentation 1.Introduce our Model for Action: part 1 2.Demonstrate how our Centre (CEIE) applied the model: part 2 3.Provide you with an opportunity to apply the model to identify an inclusion strategy for your organization: part 3

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AQAL Framework Intercultural Competence Part one: How are we approaching inclusion in our model for action? A mash-up of 2 concepts

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First concept looks at intercultural theories: Intercultural Competence Developmental Model of Intercultural Sensitivity (Bennett, M.) Process Model of Intercultural Competence (Deardorff, D.)

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Developmental Model of Intercultural Sensitivity (DMIS) Bennett, M

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Process Model of Intercultural Competence Attitudes KnowledgeSkill Desired External Outcome Desired Internal Outcome Deardorff, D.

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We are weaving the two theories to look at intercultural competence as: A mindset to engage in interactions in ways that are mutually perceived as inclusive. This mindset is based on an ethno-relative perspective of inclusion. The mindset and perspective enables the outcome of effective and appropriate communication and behaviour.

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Second concept uses an integral framework: AQAL Framework

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AQAL: Looking At What I Value, Dream, Think, Believe, Feel What I Do, What you can see about me Who my people are What groups I belong to How we relate What processes, systems I interact with- Impact me Map the Reality of Inclusion

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Looking As Individual What I Value, Dream, Think, Believe, Feel What I Do, What you can see about me Who are my people What groups do I belong to How do we relate What processes, systems do I interact with? Impact me? Student

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What we Value, Dream, Think, Believe, Feel What we Do, What you can see about us What are our ways of working together? How do we engage with others? What processes, systems do we interact with to fulfill our role? What challenges do we face in serving students to navigate through College processes? Student Services Team Looking As Group

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College Values, Principles, Beliefs, Dreams What we Do, What you can see about the College Who belongs? What communities are we in relationship with? How do we relate to each other? What processes, systems environments support College goals? College Looking As Organization

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Inclusion = Diversity + Engagement Intercultural Competence AQAL Framework

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Using our Action Model in Inclusive Student Service Interactions Fall 2010 Fall 2011 Spring 2012 Summer 2012 Data Collection IDI Focus group Observation Data Analysis Develop Inclusion = Diversity + Engagement Model for Action Develop Training Student Services Team Training on Intercultural competence for service interactions Project End & Deliverables Final Results

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Using our Action Model in Student Intercultural Encounters Mar 2011 Mar 2012 Summer 2012 Inclusion Fusion Art of Inclusion Sign a Banners Racism Free Edmonton Conversation Cafe Drum Circle Speakers Corner Inclusion Fusion Art of Inclusion Conversation Cafe PhotoVoice Project End & Deliverables Documentary Presentation Photo Installation Engage Students Association Faculty & Staff

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Collected at Inclusion Fusion events that engaged participants to use their voices through arts based events and conversations. Student Perspectives of Inclusion

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Speakers Corner

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Hear a Perspective from Speakers Corner

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PhotoVoice Project Students photograph and share stories of inclusion or exclusion in the college. They engage with others to help them understand what makes a student feel included. Intercultural competence includes engaging with our differences and occupying our perspective with open curiosity.

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Boussena Looking at

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This is a picture of a place in my college and a woman going into it. It is a place for many people to pray in. I feel comfort when I look at this photo. This place makes me feel very comfortable and quiet because I can pray my prayer on time and no one can distract me with any noise. I feel special because there is a place that I can practice my religion in. The mood in this photo is inclusion. Boussena Looking as

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Asila Looking at

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This is a picture of two women. They sit separate from each other on the main floor. I think the picture seems unfriendly. They are unfriendly because they dont talk to each other. I feel sorry when I look at this photo, because they were sad and they think too much. I also feel sorry because they dont want to know each other. They seem very unfriendly and they dont want to meet new people. The mood of the photo is exclusion. Asila Looking as

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Organizations Values, Principles, Beliefs, Dreams What we do, What you can see about the organization? Who belongs? What communities are we in relationship with? How do we relate to each other? What processes, systems environments support organizations goals? Your Organization Inclusion = Diversity + Engagement

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ISE Resources http://www.norquest.ca/norquest-centres.aspx Projects Inclusive Student Engagement kerry.louw@norquest.ca cheryl.whitelaw@norquest.ca icinfo@norquest.ca