CENTRAL ELECTRICITY SUPPLY UTILITY OF … final...Automatic Meter Reading Project - 3 - CENTRAL...

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CENTRAL ELECTRICITY SUPPLY UTILITY OF ORISSA

Tender Document

For

Automatic Meter Reading (AMR) Solution

For

Potential Consumers & Feeders

On Leasing Basis

In

CENTRAL ELECTRICITY SUPPLY UTILITY OF ORISSA (CESU)

TENDER NOTIFICATION NO. :-CESU HQ/AT &C /AMR- 45319

Date: 09.12.2011

IDCO TOWER, 2nd

Floor, Janpath, Bhubaneswar- 751022, Odisha

Phone - (0674) 2541727, 2545682 Fax - (0674)-2543125

Website: www.cescuodisha.com, E-mail: [email protected]

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---TABLE OF CONTENTS---

SECTION NO. DESCRIPTION PAGE NO.

SECTION – I INVITATION FOR BIDS(IFB) 3

SECTION-II QUALIFYING REQUIREMENTS 4

SECTION-III SCOPE OF WORK 6

SECTION-IV INSTRUCTION TO BIDDERS(ITB) 29

SCTION-V GENERAL TERMS & CONDITION OF CONTRACT(GTCC) 36

SECTION-VI GTP & TECHNICAL SPECIFICATION OF TP BOX 47

SECTION-VII LIST OF ANNEXURES (SCHEDULES, FORMAT, DEVIATION

SHEET ETC.)

52

ANNEXURE-I ABSTRACT OF GTCC 52

ANNEXURE-II DECLARATION FORM 53

ANNEXURE-III PBG FORMAT 54

ANNEXURE-IV TECHNICAL SPECIFICATION FOR INTELLIGENT GPRS/GSM

MODEM

57

ANNEXURE-V MINIMUM SERVER SIDE SPECIFICATION 64

ANNEXURE-VI ONLINE UPS SPECIFICATION 67

ANNEXURE-VII PRINTER SPECIFICATION 68

ANNEXURE-VIII CONSORTIUM AGREEMENT 69

SCHEDULE-I DETAILS OF METER LOCATIONS FOR AMR

IMPLEMENTATION

72

SCHEDULE-II WORK COMPLETION SCHEDULE 75

SCHEDULE-III DEVIATION SHEET 76

SCHEDULE-IV PRICE AND QUANTITY 77

SCHEDULE-V SERVICE LEVEL AGREEMENT 82

SCHEDULE-VI CHECK LIST 85

SCHEDULE-VII PROJECT EXPERIENCE 86

Automatic Meter Reading Project

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CENTRAL ELECTRICITY SUPPLY UTILITY OF ORISSA SECTION - I

INVITATION FOR BIDS (IFB)

A. For and on behalf of CESU, the undersigned invites sealed bids in duplicate on two part bidding

system from the eligible bidders meeting the qualifying requirements mentioned under Section-II of

our tender specification for Supply, installation, operation and maintenance of Automatic Meter

Reading (AMR) Solution for selected Potential Consumers and 33KV, 11KV feeders for a period of

five years on payment of leasing charge within the jurisdiction of CESU.

B. The Intending bidders may obtain the tender document from our website www.cesuodisha.com.

However for the intending bidders who wish to download the tender specification from our website

must enclose the bank draft for Rs.8, 000/- (Rupees Eight thousand Only) towards the cost of tender

document while submitting the bids.

C. The bidders are required to submit a detailed and comprehensive bid, consisting of Techno-

Commercial Bid and Price Bid and conditions / schedule of non-compliance, if any. The duly filled up

bid documents ( Techno- Commercial bid and Price bid ) separately in a sealed cover is to be

submitted to the undersigned at CESU Head Office, IDCO Tower, Bhubaneswar.

D. The due date of submission of the bid documents shall be 29.12.11 up to 1.30 PM. In the event the

date of opening is a holiday, the next working day shall be treated as the date of opening. The same

will be opened at 3:30 p.m. on the same day in presence of the bidders or their authorized

representative.

E. A sum of Rs.5,00,000/- (Rupees Five Lakhs Only) as an earnest money is to be deposited along

with bid documents separately through Demand Draft/pay order drawn in favour of the Central Electricity Supply Utility of Orissa, payable at Bhubaneswar.

F. The bidders who qualify the minimum Technical Proposal Score will be eligible for opening of the

price-bid. The Technical Proposal Score & the Price Proposal Score combined together on weighted average basis to evaluate the bidders.

G. Date and time of opening of Price bid will be intimated to the bidders who scores more than or equal

to the minimum Technical Scores as per section IV of the tender document. Bidders are required to quote for full quantity.

CESU reserves the right to cancel / withdraw the whole or any part of the invitation for bids without assigning any reasons and shall bear no liability whatsoever consequent upon such a decision.

General Manager (AT&C) CESU, Bhubaneswar


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SECTION - II

QUALIFYING REQUIREMENTS

1. Technical Qualifying Requirements:

a. The AMR solution being offered should have been successfully implemented in at least one Utility

covering at least 2000 customers and must have successfully in operation for more than one year as

on the date of Tender.

b. The AMR solution should meet CESU’s minimum technical requirements as detailed under Technical

compliance (clause 2) given in section-III and General technical particulars Compliance (clause 5)

given in section –VI respectively of this tender document.

c. The bidder should submit the experience certificate / work order / LOA from the client and reference

letter / acceptance certificate from the client for completion of work, in support of the qualifying

requirements, clearly establishing – the start and end date of the project, scope of work and worth of

project, on client’s letterhead.

d. The bidders who will successfully demonstrate the prototype AMR solution shall be considered for

opening of their price bid.

e. CESU reserves the right to waive minor deviation, if they do not materially affect the ability of the

bidder to perform the contract.

2. Financial Qualifying Requirements:

a. The minimum average annual turnover in last 3 Financial Years of the intending bidder should be Rs.

15 Crores (Rupees Fifteen Crores).

b. Bidder shall submit their audited financial reports for last 3 Financial Years.

3. Commercial Qualifying Requirements:

a. The bidder should ideally have adequate numbers of qualified engineers on their direct payroll. PF/

ESI records substantiating this shall be submitted along with the bid.

b. Bidders have any past litigation / dispute / unsuccessful history during any project implementation

with CESU or any power utilities in India shall be rejected. Bidders whose performance is highly

unsatisfactory with any power utilities shall not be permitted.

c. The bidder must be a company registered in India under the Indian companies Act of 1956.

d. The bidder should have adequate experience in the field of software development and systems

integration. The bidder must have at least SEI CMM LEVEL 3 Certification or ISO 9001:2010 or

equivalent. Bid without proof of the above certification will be disqualified.


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e. The Bidder should follow quality procedures as per their level for hardware and software

development/ manufacturing and customisation.

f. The bidder shall comply with statutory obligation like Income Tax, EPF and Service Tax etc.

g. The bid can be submitted either by self or by forming a joint venture/ consortium with maximum of 2

parties as per the criteria mentioned under clause 2 of section IV of this tender document.

The bidders not complying any of the qualifying requirements mentioned above shall be rejected.

Mere submission of the proposal will not confer any right for carrying out the mentioned project. CESU

reserves the right to reject/accept any or all the applications or if in their opinion the qualification data is

incomplete or the bidder is found not qualified to satisfactorily perform the work.

CESU may cancel the tendering process of this proposal at any stage, at its sole discretion without

assigning any reason thereof.



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SECTION - III

SCOPE OF WORKS

1. Objective:

CESU is desirous of implementation, operation and maintenance of Automatic Meter Reading

(AMR) solution for selected Potential consumers and 33KV, 11KV feeders on ‘Leasing’ basis in

their licensed area.

The Bidder is required to acquire and provide the meter data to down-stream systems through

Automatic Meter Reading (AMR) as required for Billing, Energy Accounting and Audit (EAA) and

generate required Management Information System (MIS) reports at Central Data Centre

proposed at CESU Head Office, Bhubaneswar.

This Tender document comprises supply, installation, operation and maintenance of AMR

solution for selected Potential consumers and 33KV, 11KV feeders on payment of leasing charge

for five years in Central Electricity Supply Utility (CESU) of Orissa, Bhubaneswar and is based on

the Standard Tender Specification of CESU.

This tender document also reflects the detail structure of AMR solution to be provided by the

bidder and its leasing for a period of 5 years under system up-gradation scheme of CESU.

Present Arrangement of Metering Points:

The proposed AMR solution shall cover all the existing EHT, HT, LT supply consumers and as

well as all 33KV and 11KV feeders spread across 9 revenue districts of Orissa. All 33KV and

11KV consumers having load more than 70 KW are metered through metering units and HTTV

meters. Consumers having load between 30 KW to 70 KW are metered majorly through LTCT

meters. Consumers having load less than 30 KW are supplied with whole current meters. CESU

has also provided static energy meters on 11 KV & 33 KV feeders at its various 33/11 KV sub

stations and 132/33KV substations respectively.

The AMR software provided in this project shall be compatible for reading of various makes and

models of static meters like Secure, L&T, GENUS etc. installed in CESU area. The bidder shall


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be required to provide the AMR software so as to read any other make and model of static meters

as well procured by the CESU in future.

Presently, energy data from these meters is being captured manually or through MRI and

is used for monthly billing purpose and energy audit purpose. These meters have majorly optical

port and some have RS-232/RJ11 communication ports apart from optical ports.

Most of the meters installed for feeder metering are of M/s Secure procured by CESU in the past.

These meters are installed in different 33/11 KV substations in CESU. Besides these there are

number of 33KV feeders (which are to be metered) originating from over 28 numbers of grid

substations which are also covered in this Project as described in Table-A.

CESU invites sealed tender for AMR solution on lease basis for its Potential consumers, 33KV,

11 KV feeders and various Import/ Export points in its area. This also includes extending the

same solution to new Potential consumers of CESU during the leasing period.

The AMR software is to be installed in the Central Data Centre at CESU Head Office IT Center,

Bhubaneswar. All the necessary software, hardware, server, communication gateway and

telecom network service etc. with all suitable accessories for AMR solution shall be provided by

the bidder. The AMR software shall be integrated with the present energy accounting software of

CESU. The responsibility of integrating the AMR software with the said billing and energy

accounting system shall be of the bidder. The technical specifications of all hardware and

software in the desired system and all the major electrical equipments/ items are appended with

the tender document.

The approximate composition of consumers and feeders as well as scope for supply, installation,

Operationalization and maintenance of AMR Solution at all the metering points is as specified in

the following table. (For detailed locations please see Schedule-I).The responsibility of bidder and

CESU is specified in the Table A.

TABLE: A

Category

Type Particulars No. of Metering points

CAT_01 33 KV / 11KV feeders 739

CAT_02

EHT / HT Metered

Consumer 1307

CAT_03 LT Metered Consumers 2220

TOTAL 4266


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The above statistics is as on 31

st March, 2011. This may change at the time of implementation.

It has been observed that Potential consumer growth for each of the category is around 7% per

annum of the current consumer base and feeder growth is around 1% of the feeder base. Hence,

the same growth rate can be assumed for next 5 years.

Lease Period: 5 Years Bidder should specify the AMR Solution Transfer Cost and Annual Maintenance Charge for 2 years for the proposed AMR solution after the completion of the leasing period of five years. However, CESU Management reserves all the right to decide whether to go for transfer of the proposed AMR solution after the leasing period. 2. Technical Compliance (To be kept in Part-I Techno-Commercial Bid)

Clause Description Compliance

Code Bidder’s Remarks

2.1 Scope of Work

2.1.01 Automatic scheduled collection of data from the meters located at selected Potential consumer premises and feeders. (Please see Schedule-I)

2.1.02 The system must have proven scalability to extend this functionality for up to 30,000 or more meters.

2.1.03 The AMR solution shall accommodate open architecture and protocols and have capability to integrate with the existing meters which are already in operation in the consumers’ premises and feeders under CESU and also any other make and model of static meters as well procured by the CESU in future

2.1.04 The AMR solution should conform to Industry standard open protocols in terms of data polling by a meter data concentrator or central server over Wide Area Network for further power management requirements at Server end. Absolute Data accuracy and security are critical to this proposed AMR solution.

2.1.05 The system should be adoptable to any make and model of static meters and GPRS technology.

2.1.06 Storage and management of all meter database, and meter reading data in a central database.

2.1.07 The data management system shall have the capacity to accept reporting on external factors from the CESU billing system.

2.1.08 The AMR Solution shall provide user dash board to monitor energy supply to its consumers and through feeders on line. Software ability to flash exceptions of energy flow in the network pertaining to the meter is particularly important.

2.1.09 User should be able to dynamically define rules of exception based on the energy metering data and meter events thereof.

2.1.10 The Power management solution should be web enabled and accessible via intranet through secured communication links for accessing the AMR dashboard.

2.1.11 Power Management solution offered at central server should be versatile and utilitarian helping the


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management to utilize the dash board offered effectively. The user end Dash-Board covering customers’ Energy flows should be user configurable and customizable.

2.1.12 Select exceptions need to be sent to designate Officers over email, SMS as alerts / notifications in addition to displaying the same on the Power Management dash Board.

2.1.13 Users shall be able to perform any specified functions through a secure client module that operates using CESU’s LAN and intranet networks.

2.1.14 AMR Solution shall include application package, system software and tools wherever appropriate.

2.1.15 Computer Hardware includes servers, workstations & networking and related software.

2.1.16 Professional services include customization of software package, as and when required, Commissioning and post Commissioning support services.

2.1.17 This integrated system shall include two major components: a hardware AMR module which can be used to provide telephone AMR capabilities at the meter site, and a central data collection, management and analysis software system.

2.1.18 Users of the system will be located at different CESU offices located at different places in CESU’s jurisdiction, so the system must be capable of being operated across the CESU network.

2.2 Details Scope of Work for AMR solution:

2.2.01 The scope of the work under this contract covers supply, installation, implementation and maintenance of AMR solution on payment of leasing charge for five years of Automatic Meter Reading based Central Energy accounting & Audit (EAA) System for selected lists of Potential consumers and feeders of CESU.

2.2.02 The bidder is required to acquire and provide the meter data to down-stream systems through Automatic Meter Reading (AMR) as required for Billing, Energy Accounting and Audit (EAA) and generate required Management Information System (MIS) reports at Central Data Centre proposed at CESU Head Office, Bhubaneswar.

2.3 Automatic Meter Reading:

2.3.01 The Proposed AMR solution shall be based on GPRS technology only.

2.3.02 The AMR consisting of an Operator cum Engineer’s workstation, with all the required application software is used for remote data collection from static energy meters.

2.3.03 The AMR functionality shall include data acquisition & data management like real time process monitoring, alarming, reporting and data archiving.

2.3.04 The AMR shall consist of server with the Software used for AMR system. Please specify the details in the proposal.

2.4 Base Central Control Station:


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2.4.01 The proposed base central Control station consists base computer system along with software and Intelligent industrial grade routers suitable for M2M applications and will be capable of connecting to the GPRS Modem installed at the consumer premises with built-in Firewall, Data Encryption of 3DES standard or more and VPN management, for data and network security.

2.4.02 The router will have the capacity to adapt to at least 2 Mbps data communication speed, as this router will be collecting data from thousands of meters through Data concentrator unit.

2.4.03 The router shall be redundant in architecture internally with dual CPU, Power supply etc. and will be capable of handling multiple masters.

2.4.04 These routers will be suitable for connection to the meters end through GPRS network and provide secured and data encrypted connection to the remote meters.

2.4.05 It will be possible that the device can decide and act according to the best available link, understanding the reliability of any third party provided communication media and the criticality of the system.

2.4.06 The routers will be suitably protected against voltage surges.

2.5 GPRS enabled Modem with SIM:

2.5.01

Supplied modems must be compliant to meters existing /offered and should also be future proof.

2.5.02 Supplied modems should conform to TRAI standards.

2.5.03 Customized specific utility to demands.

2.5.04 Compatible with various standard meters existing/offered, directly interfaced.

2.5.05 Instantaneous Tampering and Outage alerts. Over the air configuration by SMS.

2.5.06 Automatic GPRS connection (no AT commands required) and watchdog for reliable communication.

2.5.07 The GPRS will provide security firewall between the GPRS and the Slaves, GPRS and Network all possible combinations of the network and devices and public GPRS domain.

2.5.08 The modem will be suitably protected against voltage surges. The offered modems will be suitable for transfer of data at the baud rate supported by the meters installed at the consumer premises.

2.5.09 Inbuilt 3 Phase Power supply as well as operational on single phase. Auxiliary Power supply will not be acceptable.


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2.5.10 Automatic TCP or UDP socket connection. Thin VPN for data security.

2.5.11 Automatic pushing of meter data at regular intervals. Remote firmware update.

2.5.12 Compliant for future protocols,

2.5.13 Store & Forward with FTP Transparent, real-time functionality. Dial-on-demand, Dial-on-schedule and Auto answer.

2.5.14 Data and GPRS enabled SIM card with required settings.

2.5.15 Interface capability with RS232 cable

2.5.16 The operating voltage range for the modem should be 50 V AC P-P to 440 V AC P-P, so that the modem can be used on both HT & LT Trivector Meters. How ever the modem should also be capable of operating on single phase 230 V, 50 Hz power supply.

2.5.17 The Modem should be capable to transfer the entire data of existing /offered meter in less than 10 Minutes after connection is made assuming there is no line disturbance.

2.5.18 The Modem should be supplied with power cable, antenna with co-axial cable of suitable length, RS 232 connecting cable, mounting adopter etc. and should be complete in all respects.

2.5.19 The modem should cover and body should have arrangement for sealing. In addition to this, the SIM card holder cover should also have arrangement for sealing.(optional)

2.5.20 The Modem should have flexible external antenna to enable placement of the antenna at the location of strongest signal inside the Metering Box.

2.5.21 In the event of an outage, the modem should be able to initiate separate call or send SMS to predefined number to notify the outage event with data and time of occurrence and restoration.

2.5.22 The Modem should act a completely transparent channel i.e. the Commands received from central server should be conveyed to meter and the stored data from meter should be conveyed to central server without any change.

2.5.23

The modem should have power back up for 48hrs and can store and push the entire data to the central server in case of supply failure.

2.5.24 The Modem should be capable of operating with SIMs of local GPRS Service provider in the area.

2.5.25 Data enabled SIM card will be provided by the bidder


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and monthly SIM charges will be borne by the bidder.

2.5.26 Modem should be capable for continuous working for 24 hours every day under field conditions, even when enclosed in Metering Box at sites.

2.5.27 Software shall have facility for Auto-Scheduler to enable automatic / Unattended data collection during night hours.

2.6 GPRS Modems and SIM cards Specifications as per the below requirements:

2.6.01 Modem shall be suitable for long duration data transmission and shall be protected from external interference of systems working at different bands.

2.6.02 Mechanical Specifications: - Modem should be a compact model housed in a polycarbonate / engineering plastic / Metallic enclosure. The modem should comply with IP51 degree of protection

2.6.03 Environmental Specifications :- The Modem shall

meet the following environmental specifications : - a. Storage Temperature : -20 degrees to +70 degree Celsius b. Operating Temperature: -10 degrees to +60 degree Celsius c. Humidity:- 95% RH ( Non - Condensing)

2.6.04 Communication Capabilities:-

a. Modem should be Dual Band modem capable of operating at 900 and 1800 MHz GSM transmission. b. Modem should support both Data and SMS transmission. It should have both GSM and GPRS features.

2.6.05 Interface: - a. The modem at consumer meter end should have suitable interface facility to connect with the meter by using the RS 232 cable. The modem may also be retrofitted on optical port of the meter or RJ 11 port of the meter.

b. The SIM interface should be a 3 V Interface in accordance with GSM 11.12 phase 2 with an retractable SIM cardholder, which should be fully inserted inside the modem. The holder opening should have a sliding cover with provision for sealing after placing of the SIM card. The modem shall accept the standard SIM Card. c. Modem should have a SMA Antenna connector

2.6.06 Power: -

a. Maximum Power Output should be 2 W at 900 MHz (Class 4) and 1W at 1800 MHz (Class 1). b. The RF functionalities should comply with the GSM phase II/II+ compliant, EGSM 900/GSM 1800 recommendation. c. VA Burden of the Modem should not exceed 6.0 VA during data communication


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2.6.07 Sensitivity:- GSM 900: <-100 dBm

GSM 1800 : <-100 dBm

2.6.08 CSD Data transmission features :- a. Data circuit asynchronous, and non transparent up to 14.4 Kb/s b. V.110 c. USSD Support

2.6.09 GPRS Data transmission features :- a. GPRS Class B Multi slot class 12 or class B Multi slot class 10 b. Packet channel support : PBCCH c. Coding Schemes: CS1 to CS4 compliant with SMG32 (Release97)

2.6.10 SMS Features: - a. Text and PDU b. Point to point (MT/MO) c. Cell broadcast

2.6.11 The Modem shall have separate LED indications for transmit data, received data, carrier detects and Power ON, etc. to indicate Power on position and to indicate the availability of signal at the place of installation

2.6.12 The offered modem shall be fully technically acceptable i.e. the modem should meet all the constructional features & technical requirements as specified in the technical specifications in (Annexure-IV).

2.7 COMMUNICATION :

2.7.01 M2S (Metering equipment and Modem to Centralized Server) Communication Gateway.

2.7.02 Public Static IP with sufficient bandwidth

2.7.03 Cost of the bandwidth at Central Control Room and that on GPRS SIMs shall be borne by Bidder. The design and specifications of the proposed system is to be given by the bidder.

2.8 Software for Central Control Station:

2.8.01 The software package shall be compatible for operation on Windows XP service pack 2 or higher versions of Windows platform on a personal computer.

2.8.02 The offered software shall be configured for protection against unauthorized use of the software.

2.8.03 The AMR software shall be able to establish and maintain a continuous connection with the remote site & data can be gathered from the router over any of the communication media viz., leased line/ GPRS/ GSM/ / Radio communication network with One fixed IP accessible publicly.

2.8.04 The offered BCS shall provide the facility to convert the data into standard ASCII or spread sheet formats; this data can be further used for analysis and integration with the billing system or any third party software system as


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per the requirements.

2.8.05 The software running at utility end shall be always connected to the remote meters over GPRS.

2.8.06 The offered BCS shall be user friendly.

2.8.07 Windows based BCS shall supply all billing parameter data.

2.8.08 The data transfer shall be highly reliable and fraud proof.

2.8.09 Offered BCS shall give all details adequate for load surveys parameters.

2.8.10 The software will be common for all the available type of meters and will provide interfaces for programs for billing,

2.9 View Report:

2.9.01 The Software shall have the capability through Menu option to display, the meter readings, load survey data and all other data received through Remote Metering or Down Load and dumped into computer.

2.10 Memory, Security, Protocol & Safeguards Against Frauds :

2.10.01 Utmost security and safeguard against manipulation or frauds have to be provided.

2.10.02 The AMR Server at Data Centre shall have sufficient hardware configuration to process and store the data of specified number of meters in real-time and the system may be scalable to extend this functionality to further 30,000 or more meters.

2.10.03 The AMR software shall be capable of communicating with the meter only through supervisory password.

2.11 Schedule and Project Timeline:

2.11.01 It is essential to complete the project (implementation, commissioning and operation) within Six Months from the date of issue of work order as per the work completion schedule given by the bidder as per Schedule-II.

2.11.02 The Guarantee and maintenance period will be at least 7 years after the date of final acceptance.

2.12 Security:

2.12.01 Please describe any security measures, algorithms, technology, etc. used to protect data and authenticate commands issued to the meter in your proposed solution or in your references.

2.12.02 Bidder must take initiative regarding the security aspect of data communication at each level and should explain the security measures taken in the proposed solution.

2.13 Integration:


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2.13.01 CESU is interested to know your plan, services and knowledge about Integration of AMR solution with Billing system, GIS, CRM and other business layer applications.

2.14 Document List:

2.14.01 Please list the documents provided in each phase including Solution document, Product design document, Data dictionary, Installation and Commissioning manual, training document, Operational & Maintenance (O&M) manual and troubleshooting manual but not limited to the mentioned list.

2.15 Organization Chart:

2.15.01 Please describe in detail your organization chart and responsibility matrix and escalation hierarchy with contact details to deliver the project.

2.16 Minimum Performance measurements:

2.16.01 Comparison and analysis of data provided by each feeder meter and related consumers in order to detect technical and non technical losses.

2.16.02 Remote read of energy registers at least once a day.

2.16.03 Remote read of "Load Profile" for voltage and energy 12 times a day (user configurable time interval)

2.16.04 Enough security consideration shall be established. Please describe your solution.

2.16.05 The offered solution shall be scalable to support up to 30,000 subscribers.

2.16.06 proposed solution shall be affordable and cost reasonable (regarding different options)

2.16.07 Proposed solution to be deployable easily and fast.

2.16.08 Upon outage events, connection and disconnection of power shall be notified to the central server at Data Centre immediately.

2.16.09 The system shall be able to read Voltage (V) and Current (I) in each 30 minutes. On the event of +/-10% deviation from nominated voltage, an alarm shall be generated and sent immediately to the central station by meter.

2.16.10 The central station shall be notified immediately in case of possible tampers.

2.16.11 The system shall provide the facility to adjust "Settings" remotely including but not limited to:

i. Demand Settings

ii. Time Intervals: The interval shall be adjustable from


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5 min to 24 hours.

2.16.12 It is highly recommended that proposed solution guarantee Inter-changeability and Interoperability of different meters.

2.16.13 The user may be able to see its consumption pattern on demand via internet securely (with username and password).

2.16.14 The consumer may be properly informed visual and aural about its consumption pattern (histogram) as well as utility messages (in English/Oriya).

2.16.15 The central station may be notified for any alarm generated due to energy theft at consumer's site.

2.16.16 System should be able to forecast load requirement for the specific consumers based on historical usage pattern.

2.16.17 Incase the AMR automatic data communication does not function properly with the Remote meters, this shall affect online data downloading. In such case, Bidder must provide the data on weekly basis for such meters by manually downloading the data using MRI device and load the data in the system.

2.16.18 At any point in time, manual data downloading through MRI should not exceed for more than 10% of the meters.

2.16.19 Bidder must ensure solution robustness where no data loss shall occur at any of the components provided by the bidder under the scope of the solution.

2.16.20 System must report the critical events like

A. Meter Switch-off B. Meter Restart C. Meter Reset D. Meter Parameter Setting/ resetting

2.16.21 System and meters shall provide the facility to download selective data on regular basis automatically. Other data may be downloaded based on user selection from time to time.

2.16.22 The respondent shall describe its proposed solution's performance measures as well.

2.17 Project Plan:

2.17.01 Please describe your project implementation plan to achieve the project milestones as fast as possible.

2.18 Training Plan:

2.18.01 Please describe your training plan for engineering, installation, commissioning and operation and maintenance, etc.

2.19 Operation and Maintenance Plan:

2.19.01 Please describe your plan for supervision of installation


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and commissioning as well as operation and maintenance of system in the 6 month guarantee period.

2.20 Future Supply:

2.20.01 Respondent is encouraged to describe its plan or any assistance to manufacture and supply proposed equipment internally in next future projects.

3.0 General Features of AMR System:

3.1 AMR Software:

3.1.01 The software shall have menu driven functions for automatic data capturing, periodic data uploading, data processing, reporting, manual and automatic data export for billing system etc.

3.1.02 The software shall have option for data collection from meters connected locally or that are located in remote locations, through modem communication.

3.1.03 Software shall have web based front end.

3.1.04 The system at Sub division office should apply comprehensive data validation before accepting and using meter data.

3.1.05 Software system with robust architecture, high availability and reliability

3.1.06 The software would be designed with multi-tier (N-tier) design methodology. It should have distinct tiers representing the client/ business/database layers etc.

3.1.07 The client tier will be the interface of the software with the utility’s operations/ dashboard user.

3.1.08 The client tier will provide all the user interfaces for the operational and supervisory activities involved in meter data acquisition, processing and analysis.

3.1.09 Normal workflow processes from meter data acquisition to analysis would be as automated as possible; for example user intervention would be sought only for data editing or verification decisions.

3.1.10 The database tier should comprise an RDBMS that should be designed to be able to maintain the relationships between meter and network assets, network topology, user privileges, service points, customer accounts and other entities.

3.1.11 The database should also maintain a time-series repository that stores the data collected and processed from meters, including interval usage data, event logs and outage history, as well as derived data such as aggregations and asset performance indicators like load factor and load duration curves.

3.1.12 Optimal designing of relational database.

3.1.13 Both OLTP (Online Transaction Processing) and OLAP


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(Online Analytical Processing) models should be made for ensuring optimum performance and scalability.

3.2 Requirements:

3.2.01 An integrated software system should be provided to meet the following functional requirements spanning Automated Meter Reading.

3.2.02 Real Time data acquisition from Meters

3.2.03 Historical data acquisition from Meters

3.2.04 Supervisory function i.e. processing, monitoring, analysis and diagnostics

3.2.05 Data exchange

3.2.06 Storage of data

3.2.07 Report generation and reporting

3.2.08 Facility for user defined forms and reports

3.2.09 Event list

3.2.10 Limit value violations Flexible deployment / Commissioning of software system

3.3 Functionality of Data Acquisition Software:

3.3.01 Configurable data collection engine for meters of different make

3.3.02 Enabling of data acquisition from different AMR configuration

3.3.03 Enabling of data acquisition over any communication media

3.3.04 Provision to configure and manage technical parameters for communication media

3.3.05 Provision of remote reading & collection in both scheduled and batch (automated) mode

3.3.06 Features of scheduled mode of data collection

3.3.07 Support for both inbound and outbound communication

3.3.08 Raise an alarm during outages, defective or stopped meter.

3.3.09 Raise an alarm and generate meter reading exceptions to enable tagging of cases for site verification

3.3.10 Ability to retrieve both instantaneous and logged data from the meter

3.3.11 Support for import of meter data from external sources in industry standard formats like ASCII, CSV or XML in a unified and uniform format.

3.3.12 Synchronization of all meters to a common fixed


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reference.

3.4 Meter Data Acquisition System:

3.4.01 Objective:

3.4.1.01 To acquire meter data from System and selected consumer meters automatically from remote avoiding any human intervention.

This is to ensure accurate and proper data availability in the billing system on time for timely billing to Potential consumers.

3.4.1.02 To monitor the important load survey and other parameters

3.4.1.03 To use meter data for accurate billing purposes

3.4.1.04 To generate exceptions and MIS reports for proper planning, monitoring, decision support and taking corrective actions on the business activities by the management.

3.4.1.05 The above objective can be achieved by providing an Automatic Meter Reading (AMR) based Data Logging System using Communication Technologies like GPRS/GSM covering all Meters in the entire Utility area.

3.4.02 Redundancy features to ensure Reliability:

3.4.2.01 In case of any break during the communication, communication restarts only from the point of disconnection so no loss of data in case of communication failure. Multiple retries by the modem and beyond a limit log the event.

3.4.2.02 Real time alerts and event log Built-in Intelligence in the Communication

3.4.2.03 Network to be strengthened wherever identified by the Network Service Provider

3.4.2.04 External antenna options for enhancing coverage

3.4.03 Data transfer through other mode of communication :

3.4.3.01 Download meter data through CMRI and then upload to system

3.4.3.02 Estimation in MDM for Billing where Meter data is not available Manual Upload of Data through CMRI

3.4.04 Backup and Recovery Options:

3.4.4.01 Bidder should elaborate and propose ‘Backup and Recovery Options’ along with the solution.

4.0 AMR Solution System Architecture:

4.0.01 The System Architecture shall utilize a standard multi-tier architecture. This architecture shall include at least the following separate tiers.

4.0.02 A central database for the storage and management of all meter readings, load profile, and meter configuration


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data.

4.0.03 An application tier which provides processing power to accomplish automated scheduled, and ad-hoc requests from the client tier.

4.0.04 A Client tier which includes a rich client installed on the user’s computer through which system operators can accomplish standard operations including:

4.0.05 Set up and maintenance of meter configuration.

4.0.06 Scheduling of automatic meter readings and data transfer.

4.0.07 Editing and estimation of meter data.

4.0.08 Ad-hoc meter readings.

4.0.09 A database tier shall utilize the Oracle 10g or higher version.

4.0.10 Any web applications which interface with the system shall utilize the .NET framework, and Microsoft Internet Information Server (IIS) latest version.

4.01 Scalability:

4.1.01 The system shall be based around the technologies which will ensure a consistent operating platform, which is scalable for future growth and integration of new technologies.

4.02 User Access:

4.2.01 System should currently support concurrent 100 users

for accessing various functions of the system. System should be scalable for providing access to around 150 users over next 3 years.

4.03 Security:

4.3.01 The system shall provide an integrated security system which allows administrators to create users and grant those users permission to see/use the required data.

4.3.02 User permissions shall be set at the following functional levels:

4.3.03 Administer User Security

4.3.04 Administer system settings such as:

4.3.4.01 Task Cycles

4.3.4.02 Holiday Schedules

4.3.4.03 Report Configurations

4.3.4.04 Manage System Tasks

4.3.05 Edit Configuration data at various levels:

4.3.5.01 Customer Configuration

4.3.5.02 Account Configuration

4.3.5.03 Meter Configuration

4.3.5.04 Service Point Configuration

4.3.5.05 Schedule Tasks

4.3.5.06 Aggregation

4.3.5.07 Remote interrogation

4.3.5.08 Billing exports (ASCII Data)

4.3.5.09 Using Advanced Rule / Formula Builder

4.3.5.10 Using Basic Formula Builder


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4.3.5.11 Access Reports through the GUI Client

4.3.5.12 Modify Existing Tasks

4.3.5.13 View running tasks

4.3.5.14 View task monitor

4.3.5.15 View time of use definitions

4.3.5.16 Failed Logins

4.3.5.17 Inbuilt Data export tool

4.3.5.18 The system shall disable a username-password combination after a number of failed login attempts and report it to the Administrator.

4.3.5.19 The number of login attempts shall be settable by administrators as a system setting.

4.3.06 All passwords shall be in encrypted mode.

4.3.6.01 System will prompt to re-login prior to initiating any transaction for long inactive sessions where user has logged in. The duration should be configurable by the system administrator.

4.04 Automated:

4.4.01 The system shall automatically manage its load and processing tasks with minimal operator intervention. The system shall provide tools for automated scheduling and load balancing.

4.4.02 Scheduling of routine tasks such as data collection and export to the billing system shall be handled automatically through the use of cycles.

4.4.03 Cycles shall be user-defined schedules to which meters and tasks can be assigned.

4.4.04 When a cycle time or date is reached, any task associated with that scheduled shall be scheduled for all meters assigned to that schedule.

4.4.05 Automated scheduling by cycle should be accomplished without user intervention.

4.4.06 The system shall provide a centralized management system for all tasks, automated or ad-hoc, performed by the systems back room processing servers.

4.4.07 This task management system shall schedule and manage the balancing of task load across multiple processing servers.

4.4.08 The task management system shall provide properly authorized users to schedule tasks to be processed by back room processing or dialling servers.

4.4.09 Users shall be able to select all parameters associated with the task, and to select the time and date at which the task shall be run, and to request that the task be run on a particular processing server.

4.05 Availability & Reliability:

4.5.01 The system shall be configured for remote meter data collection from 00:00 hours to 24:00 hours on all week days.

4.5.02 Critical tasks such as data collection, automatic validation, automatic estimation and transmission of data to other systems are designed to be completed within a specified window time period.


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4.5.03 Other tasks such as batch processing, ad-hoc reading, manual editing and estimation, system maintenance, report generation, system backup, archiving and housekeeping can be completed within normal working hours on weekdays.

4.5.04 Backup and redundant modules and procedures should be in place.

4.5.05 Respondent must arrange for redundant communication for the solution.

4.5.06 Respondent must ensure that the system availability time factor is higher than 99.99%.

4.5.07 Respondent must propose the solution with High availability / redundant mode.

4.5.08 Respondent may propose the system with Disaster Recovery capability.

4.5.09 3 Years Data must be online and historical data should be available in the backup device. Respondent must provide the back solution details for the proposed system.

4.5.10 The system shall process the retrieved metering data and perform the necessary activities to ensure that metering data is valid and ready for billing.

4.06 Auditing:

4.6.01 The system shall provide audit trail of user and system activities that enables data changes to be tracked and reported, including changes made by the system administrator.

4.6.02 For editing of meter reading and load-profile data, the system shall record the following information in a log and store it for a minimum of 12 months:

4.6.03 User ID

4.6.04 Date and Time of Change

4.6.05 User shall be prompted to input a reason for editing using either a standard reason code or a freeform text field.

4.6.06 In addition to data stored in the edit log each interval containing edited data shall be marked with a status to indicate that the data has been edited.

4.6.07 The pre-edited value shall be stored in the database as a previous version which can be retrieved using as-off date functionality.

4.6.08 Changes to configuration data by users shall be logged by date, time, and user ID and such logs shall be stored for a minimum of 12 months.

4.6.09 Critical changes relating to measuring parameters (pulse multipliers, transformer ratios, etc.) and formulae change shall be stored indefinitely as a previous version as in the history.

4.6.10 For regular system tasks, such as meter communication, task processing, validation, etc. the information will be kept for minimum one month.

4.6.11 Full data and system audit ability such as version controls and retrieving data according the date and time.

4.6.12 Additionally, all versions of meter data shall be stored and retrievable by as-off date so that users may inspect data.

4.6.13 Users shall be able to report on connectivity by meter


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type. 4.07 Data Management:

4.7.01 The primary function of the system being contracted by CESU is the collection, management, and exploitation of load profile data.

4.7.02 As such, the data storage and management of the system is a key function. The database shall support the storage of metering data, and shall enable CESU to easily associate metering data with meters, customers, and service points within the CESU network.

4.7.03 The system must store all data in relational database model which also has the capacity to manage the objects. The preferred database for this application would be Oracle 10g or higher version.

4.7.04 This data model shall support the storage of standard reading and register data, and channels of load profile data. Load profile data shall be able to be defined either as a channel of actual load profile data from a particular meter, or as a channel of virtual data calculated using the formula engine of this specification.

4.7.05 Whenever data is collected, the system will automatically validate the data collected by checking against user supplied tolerances, such as minimum and maximum demand, power factor, and any status information returned by the meter (e.g. power outage). These parameter settings may be either at system level and/or on individual meter level.

4.7.06 The validation functionality of the system shall allow different Validation checks to be assigned different levels of severity.

4.7.07 Primary levels of severity which are required in the system are as follows:

• Warning

• Fail

• Logging of Validation Failures

4.09 Analysis:

4.09.01 The software will be capable of providing the following analysis.

4.9.1.01 Acquire real time instantaneous data like voltage, current, frequency, active energy, reactive energy, power factor, active power, reactive power etc. at the specified regular intervals for online local monitoring.

4.9.1.02 It shall be capable to organize collected Electrical Data in database for future use.

4.9.1.03 On-line data shall be shown in tabular format and data shall be available in spread sheet format.

4.9.1.04 Viewing of historical parameters in graphic format.

4.9.1.05 This software will provide facility to define threshold on the Electrical Parameters and store them in a database whenever it finds the limits are exceeding while polling. Facility to acknowledge one or multiple alarms at a time and also facility to save the alarm will be provided.

4.9.1.06 It will have facility to export the data to other application software e.g. Excel etc. for the purpose of generation report.

4.9.1.07 It will show and transfer data even in case of meters are changed. An indication of meter changed shall be available and separate record shall be maintained to


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avoid any confusion.

4.9.1.08 Facility for taking backup & restoration of data collected from Feeder Meters will be provided in the software.

4.9.1.09 The Software will provide facility to delete or backup entire or a specified part of the database. It will also be possible to reconstruct the database using old data base backups to generate reports over an extended time frame.

4.10 Reports: 4.10.01 General:

4.10.1.01 Generation of reports based on the results of data analysis

4.10.1.02 Reporting on energy flow, demand, power factor etc. in compliance to TOD as per tariff.

4.10.1.03 Generation of other user defined reports

4.10.1.04 Exporting of reports to other applications like excel or text, DBF, DBO format etc.

4.10.1.05 Finalization of reporting requirement as per utility.

4.10.1.06 Facility to configure & view network parameters in tabular/graphic form

4.10.1.07 Facility to query data based on date & parameter name

4.10.1.08 Provision for comprehensive reporting i.e. fixed format as well as query based reports

4.10.1.09 Option to view data selectively like instantaneous parameters in numerical / Graphical form viz. bar and line

4.10.1.10 Generation of summary report of meter data for any load violation and tamper counts

4.10.1.11 Provision of menu option for viewing each data report

4.10.1.12 Reporting facility at various utility offices and can interact with Metering/ Billing database.

4.10.1.13 The system shall provide standard reports to assist users in operation of the system.

4.10.1.14 System administrator shall have the ability to generate any custom report and add it to the existing set of reports. All of the reports shall be web based.

4.10.1.15 When running a report by date span, the system shall provide users with the option to enter specific start and stop dates, or to run reports using standard time scales such as: today, yesterday, week to date and month to date.

4.10.2 Facility to generate MIS reports on the following:

4.10.2.01 Energy balance report

4.10.2.02 Consumption trends report

4.10.2.03 Load factor report

4.10.2.04 Reliability analysis Report

4.10.2.05 Asset utilization report

4.10.2.06 Electrical network monitoring report

4.10.2.07 Display of Electrical Parameters (Load current in Amp, power factor, frequency, voltage, active, reactive and apparent power etc.) in Tabular Formats and as Trends (Graphs) Over Periods (e.g. for a week or month)

4.10.2.08 Comparative tabular & graphical reports for more than one meter & more than one parameters (comparison of pure values as well as Min, Max, Sum, Average) Min, Max, Sum, Average electrical parameters values, its time of occurrence and duration of maximum and minimum values


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4.10.2.09 Graphical Display of Maximum Power Demand Analysis

4.10.2.10 Facility to query data based on dates & parameter name

4.10.2.11 Software shall be able to show trend for single parameter & comparative trend for multiple parameters based on the selection.

4.10.2.12 Support for sending report using Email or Alerts

4.10.2.13 User Configurable Reports using MS Excel

4.10.2.14 Detailed Error Reporting and diagnosis through Log Files and online display of Error Status

4.10.2.15 Printing and Exporting of Reports to MS office/PDF.

4.10.2.16 % availability factor of feeder (i.e. % of time for which power was available for feeders to know the reliability index of the feeder

4.10.2.17 Energy (both active and reactive) generation, consumption and exchange reports based on load profiles or load surveys.

4.10.2.18 Reports which provide a detailed listing of meter readings, associated status flags, and a graph of reading data.

4.10.2.19 Reports which indicate unreadable meters.

4.10.2.20 Reports which highlight gaps in read load profile time windows

4.10.2.21 Availability of extensive search options using Meter number, Consumer Number, Consumer Name, Location, Date of Reading of meter etc.

4.10.2.22 Any data required to accurately read data from a recorder or meter. This data will include but not limited to: meter type, serial numbers, meter accuracy class, tariff information, user names and passwords, CT/PT ratios, appropriate coefficients, telephone numbers, reading cycles, communication protocols, sealing information and time zone of the meter.

4.11 Event and Alarm Notification:

4.11.01 Monitoring of important events

4.11.02 Chronological registration of events with time stamp

4.11.03 Listing of faults, errors and limit value violation in alarm list with audible noise

4.11.04 The alarm list shall consist of a summary display of the present alarm situation.

4.11.05 The system shall have the capacity to store events recorded by meters. These events shall be stored in a separate event table

4.12 Each alarm shall be reported on line that contains:

4.12.01 Alarm date and time

4.12.02 Name of the alarming object

4.12.03 A descriptive text

4.12.04 Acknowledgement state

4.12.05 Acknowledgement of alarms

4.12.06 Typical list of items on which system can generate alarms

4.12.07 The system should analyse time series / meter data and generate alarms/notifications.

4.13 Following is the representative list of items on which system may generate alarms:

4.13.01 Alarms based on consumption patterns

4.13.02 Alarms based on loading conditions


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4.13.03 Alarms based on tamper detection

4.13.04 Alarms based on outage detection (Provision for No alarm for scheduled outage)

4.13.05 Automatic grouping of alarm based on user-defined conditions

4.13.06 Alarm based on violation of limit values

4.13.07 Ability to configure criticality / priority of the events

4.13.08 Alarm on failure in communication, loss of data etc.

4.13.09 Supporting of alarm / notification dispatch via communication media like SMS, E-Mail, and desktop application pop-up etc. to be delivered to multiple recipients with user choice.

4.13.10 Provision for turning certain alarm dispatch on/off as per user preferences

4.13.11 Setting of different priority levels for different events /alarms

4.13.12 Provision of different dispatch schedules for different types of events/ alarms.

4.14 Action on Alarm Notification:

4.14.01 Alarm management should facilitate workflows like

4.14.1.01 Alarm status control and action management

4.14.1.02 Alarm Notification hierarchy management

4.14.1.03 Alarm Notification escalation based on configurable time interval specified

4.15 Network Switch and Firewall:

4.15.01 The Layer III Switching should be multi=protocol with support for IP, IPX, IP – Multicast routing, for IP routing the switch should have support for Static, RIP v1, RIP v2, OSPF, BGP4 routing, Provide Equal Cost Multipath routing for load sharing across multiple links, provide IP Multicast routing protocols desired - DVMRP, PIM, PGM, IGMP, Multi-homing etc.

4.15.02 Support for IPV6 Classless Inter-domain routing DHCP Server and Relay Agent. For high availability, the switch should support the standards based RFC 2338 Virtual Router redundancy Protocol (VRRP) Network Address Translation & Network Time Protocol should be supported.

4.15.03 Each line or I/O module should support both Layer 2 and Layer 3 forwarding.

4.15.04 VLAN: support for VLANs. VLANS should be configurable on Port based, Policy based, Mac address based, and IP Subnet based. The switch shall support for Dynamic VLAN based on open standards.

4.15.05 Security: should provide for User level security – Discard unknown MAC addresses on the switch. Layer 3 /4 Access Control Lists (ACL’s) standard and extended Support for IEEE 802.1x authentication for edge control against denial of service attacks and other management control policy.

4.15.06 Security (User Access): Internal DB/External RADIUS /TACACS+, Support for IPSec protocol support, Configuration Change Tracking, System Event Logging, Syslog.

4.15.07 The minimum features should provide by the FIREWALL as security measures for the above mentioned server and the database.

4.15.08 State-full Packet Filtering - Should have a TCP State


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Aware Packet Filter Technology

4.15.09 Appliance based firewall with throughput of 200Mbps & having 10/100Mbps Ethernet interfaces.

4.15.10 Support for unlimited number of users Network Address Translation - Should be able to provide Dynamic NAT as well as Static NAT

4.15.11 Port Address Translation - Should provide capability to redirect the port requests to user configurable ports

4.15.12 Integrated Security should have an inbuilt Anti-spoof engine to drop all such packets

4.15.13 Should drop all the IP fragment packets

4.15.14 Should have protection against popular attacks such as ping-of-death attack, tear-drop attack, etc.

4.15.15 Administrator should be able to configure the default timeout for TCP/UDP services

4.15.16 Should provide the capability to configure specific timeouts for specific services

4.15.17 Should allow administrator to specify the maximum number of sessions between client and server

4.15.18 Should log the number of active TCP/UDP sessions

4.15.19 Should provide the firewall configuration backup and restore facility

4.15.20 IP Traffic Control should be based on Source, Destination, Protocols, Ports, etc.

4.15.21 Should provide administrative Access to the firewall management based on the AAA

4.15.22 Services provided by the TACACS+ and RADIUS protocols.

4.15.23 Should provide different privileges for administration and management

4.15.24 Should display firewall server's current date and time in remote Administrative Console

4.15.25 Should be able to reconfigure the firewall parameters and policies from remote console

4.15. 26 Should provide Selective viewing of Logs based on Source, Destination, Source Port,

4.15.27 destination port, rule number, time etc.

4.15.28 Should be able to Auto refresh the most recent logs while viewing

4.15.29 Logs viewed through GUI Console should be traversable

4.15.30 Should have support to work in high availability.

4.15.31 The firewall should have support for IPSEC VPNs with DES/ 3DES and AES support

4.15.32 Supports Message Digest Algorithm 5 (MD5)-based and plain-text routing authentication for Routing Information Protocol (RIP) and Open Shortest Path First (OSPF), preventing route spoofing and various routing-based DOS attacks.

4.15.33 Support for both site-to-site and remote-access VPNs

4.15.34 The firewall should be ICSA certified for firewall and VPN capabilities.

4.16 Deliverables:

4.16.01 Reliability of Meter Reading.

4.16.02 Accuracy of Meter Reading.

4.16.03 Establishing a continuous data flow to CESU’s existing


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Energy Audit System.

4.16.04 Regular alarms for Tamper events

4.16.05 Maintenance of energy History of each meter with proper times stamping and event log.

4.16.06 Continuous and timely flow of Meter data for Billing into the CESU’s existing billing system for timely billing to the consumers.

4.16.07 Incase, the data can not be collected by AMR solution, vendor shall collect the data using MRI instrument.

4.16.08 Regular alarms for failure events

4.16.09 Continuous and timely flow of feeder Meter data in real-time to CESU’s existing system.

4.16.10 Vendor shall provide the desired meter data in CESU’s format which may change from time to time.

4.16.11 Vendor shall provide the reports in CESU’s format which may change from time to time.

4.16.12 Any Potential consumer and feeder addition / deletion shall be carried out by the vendor within the stipulated time frame defined by CESU.

4.16.13 Any replacement or rectification of defective equipments under AMR solution for Potential consumers and feeders shall be carried out by the vendor within the stipulated time frame defined by CESU.

NAME & SIGNATURE OF BIDDER WITH SEAL

Note: “Compliance Code” and “Bidder’s remarks” columns should be filled up by the bidder as per the following instruction. (partial compliant means neither fully compliant nor non-compliant)

Parameters Compliance Code Bidder’s Remarks

Fully Compliant F Remark is optional.

Partially Compliant P Remark is mandatory else will be taken as Non-Compliant.

Non-compliant N Remark is optional.

N.B. The bidder should give the compliance code as noted above properly else the bid will be rejected.

General Manager (AT&C)

CESU, Bhubaneswar


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SECTION - IV

INSTUCTION TO BIDDERS

1. General: 1.1 The bidders are requested to ensure that they furnish the offer in duplicate and each page of the

tender should be signed and duly stamped by the bidder. Any corrections/overwriting should

be signed by the bidder. An offer with corrections/ overwriting without signature of the bidder shall

be rejected.

1.2 The Bidders are requested to ensure that all required schedules duly filled-in, are submitted with the

offer. The bidders should also note that in absence of any of the schedules, their offer is likely to be

rejected.

1.3 Transfer of the documents purchased by one bidder to any other bidder is not permissible.

1.4 Before submitting the tender, the bidder shall be deemed to have full knowledge of all relevant

documents and have satisfied himself by actual inspection of site and locality of work. It must be

ensured that all conditions that are likely to be encountered during the execution of work have been

taken into consideration and the quoted rates are adequate to meet all the contractual obligations

under this contract.

1.5 The submission of a tender by the bidder implies that he has read and accepted the instructions,

conditions of the contract and made himself aware of the scope and specifications of the work to be

done, and all other factors having a bearing on the execution of works.

1.6 CESU will not, after acceptance of contract rate, pay extra charges for any reason whatsoever, in

case the bidder is found later to have misjudged any condition(s).

1.7 The bidders, who require clarification on any aspect of this tender, should send their queries in

writing at least seven days before submission of tender documents so that the clarification in

writing is made available to all the bidders. Such clarifications will be treated as part of the Bid

Documents.

1.8 Tenders duly filled must be submitted in sealed covers addressed to General Manager (AT & C),

CESU, 2nd Floor, IDCO Tower, Janpath, Bhubaneswar. Unless delivered personally, tender should

be submitted by post/Courier. If forwarded by post the sealed envelope containing the tender

and addressed as specified above, shall be forwarded so as to reach not later than the time

stipulated above on the due date of opening of tender.

1.9 Tenders will be opened as per the schedule provided in the tender notice and in the presence of such

Bidders or their representatives as may be present at the time of opening. Bids/tenders shall


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be submitted by the bidder within the prescribed due date and time, and delayed submission for

whatsoever reasons, will not be accepted. CESU shall not assume any responsibility for any

delays either for the late receipt of documents by bidders or late receipt of bids by CESU.

No extension in time shall be granted on such grounds.

1.10 In case of ambiguous or self-contradictory terms/conditions mentioned in the bid, interpretation as

may be advantageous to CESU may be taken without any reference to the tenders.

1.11 Blank Tender forms and other conditions of contract with all necessary documents will be issued to

bidders as per the tender notice during office hours on working days till last date of purchase of

tenders.

1.12 A bid which gets opened before the due dates as a result of improper or no indication having been

given on the cover to indicate that it is a tender, will be disqualified. Bidders will not be permitted to

change the substance of his tender on post interpretation/improper understanding grounds. This

includes post tender price changes/modifications etc. after opening of Price Bid. In such events,

otherwise, i.e., when a bidder does not comply, tender will be rejected.

1.13 One bidder/firm can submit only one tender for the same work.

1.14 Bidder must return the form of tender with the specification and any other schedule duly signed at

the place specified. All pages of the tender documents conditions of contract, specification etc.

shall bear the full signatures of the bidder at the foot of every page on the right hand corner. Any

bid not bearing signatures on all the documents accompanying the tender is liable to be rejected.

The transfer of tender forms purchased by one Bidder to another is not permissible..

1.15 Tenders who do not fulfil all or any of the above conditions or are incomplete in any respect are

liable to be rejected. CESU reserves the right to reject any or all the tenders without assigning any

reason.

1.16 The Bidder’s name stated on the Bid at any place shall be the exact legal name of the firm.

2. Joint Venture/Consortium:

2.1 The bidders are allowed to form a joint venture/consortium with maximum of two parties (other

than the lead bidder) which meets prescribed qualifying requirements. However, one member of

the joint venture / consortium will be lead member and he would be responsible for successful

execution of the contract.

2.2 In case of Joint venture / consortium, one of the partners shall be nominated as lead partner. The

lead partner shall be authorised to incur liabilities, and receive instructions for and on behalf of any

and all partners of the joint venture / consortium. Execution of the contract including receipt of

payment shall be done exclusively through the lead partner. Authorisation to the lead partner

shall be evidenced by submitting a Joint Venture / consortium Agreement signed by legally

authorised signatories of all the partners as per the Performa shown in Annexure-VIII.

2.3 In case of Joint ventures / consortium, the bid and all tender documents shall be signed either by

the lead partner or all the partner(s) However, irrespective of the fact that whether any partner of

JV / consortium has signed all the bid papers or not, if bid is submitted as JV/ consortium, all the

partners of the JV/ consortium shall be liable jointly and severally for execution of the contract.


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2.4 The lead member shall meet the financial qualifying criteria.

3. Cost of Bidding

i) The Bidder shall bear all costs associated with the preparation and submission of its bid. CESU (hereinafter referred to as the 'CESU') will in no case be responsible or liable for these costs, whether or not the Bid is finally accepted.

ii) The Tender Document is not transferable. Only the party who has purchased this tender form

shall be entitled to participate in the bid.

4. Amendments to Tender Document:

• At any time prior to the deadline of submission of techno-commercial / price bids, the CESU may for any reason whether at his own initiative or in response to a clarification requested by any shot listed Bidder modify the tender documents by amendment.

• The amendment will be notified in writing or by fax to all short listed Bidders who have received the tender documents and should be binding on them.

• In order to allow prospective Bidders reasonable time within which to take the amendments into account in preparing their bids, the CESU may, at his discretion extend the deadline for the submission of bids.

5. EMD:

All bids must be accompanied by with Earnest Money Deposit (EMD) amounting to

Rs. 5, 00,000/- (Indian Rupees Five Lakhs Only) along with the Bid in a separate envelop super

scribed as EMD. The EMD shall be submitted by crossed demand draft/pay order drawn in

favour of Central Electricity Supply Utility of Orissa payable at Bhubaneswar..

Unsuccessful bidder’s EMD shall be refunded back as promptly as possible as but not later than

30 days after expiry of the bid validity period.

The EMD of the successful bidder shall be refunded after acceptance of the total AMR solution

for all circles.

6. Schedule of Tender:

� The sealed bids containing EMD money, Techno-Commercial Bid, Price Bid and other supporting documents shall be submitted at the CESU head office, Bhubaneswar as specified in the tender notice.

� The bids will be opened at 3 PM as specified in the tender notice and subsequent

corrigendum thereof, it must enclose all technical compliance statements, formats, schedules, annexures, literature/catalogue etc.

� After evaluation of the Techno-commercial Bid, the short-listed Bidders will be intimated. The

decision of the committee on technical and commercial suitability of the offer shall be final and binding.

� The price bids of the short-listed Bidders will be opened and such short-listed bidders will be

intimated about the date and time accordingly. The short-listed bidders or their authorized representatives may present, if they so desire.

7. Procedure for submission of Bids (Please read carefully):

� The tenders should be submitted at the CESU office as specified in the tender notice.

� The Bids shall be submitted in the following manner:


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� The tenders are required to be submitted in Two Parts each in separate double sealed

envelopes.

Part - I: Superscripted as “Techno-Commercial Bid” shall contain EMD and Technical and commercial documents, Schedules, Performa & Annexure.

Part – II: Superscripted as “Price Bid”. The Part - II should contain only Price bid.

� The two envelopes enclosing the Techno-commercial bid, EMD and Price Bid shall then be placed in an outer envelope and sealed. The outer envelope shall clearly indicate the Bidder’s name and address and the following text in bold” SUPPLY, INSTALLATION, OPERATIONALIZATION AND MAINTENANCE OF AUTOMATIC METER READING SOLUTION FOR POTENTIAL CONSUMERS AND FEEDERS ON LEASING BASIS IN CESU”.

� The Techno -commercial & Price Bid shall be sent to the following addresses:

General Manager (AT & C)

CESU, 2nd

Floor, IDCO Tower, Janapath, Bhubaneswar-751022, Orissa

� The bid shall contain no overwriting except as necessary to correct errors made by the

Bidder, in which case such corrections shall be authenticated by the person or persons signing the bid.

� All pages in the techno-commercial documents must be duly self attested and sequentially

numbered by the Bidder.

� Fax and Telegraphic tenders shall not be accepted. 8. Techno-Commercial Bid:

Techno-commercial Bid comprising of the self attested original copies of the following documents is to be physically submitted to the office of GM (AT&C), CESU before last date of submission of bid. This is mandatory.

� Covering letter. � Original Demand Draft (EMD money). � Abstract of General Terms & Conditions. � Declaration form. � Work Completion Schedule. � Deviation sheet. � JV/Consortium Agreement copy as per the enclosed format. � Proof of purchase of tender documents (Money Receipt).

9. Price Bid:

Bidders should invariably indicate the single price required in the Price Schedule enclosed with the tender inclusive of all taxes,duties and other charges and should be kept in separate envelopes duly marked as price bid. The quoted prices should be “FIRM”. No price variation shall be allowed during the contract period. Bidders quoting variable prices shall be rejected outrightly. Any ambiguity in this regard shall be treated as incomplete bid & shall be rejected.

10. Evaluation of bids:

The evaluation team will thoroughly review the proposal submitted by the bidders. The evaluation of responsive qualifying bids shall be done based on the following weightage.


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(Technical result of evaluation process should qualify or disqualify in respect to CESU’s need

after scheduled prototype demo.)

11. Bid Evaluation Methodology:

The bidders who shall successfully demonstrate the proposed AMR solution to be considered for opening of their price bid. A. The bidder may take the sample meters by depositing the meter cost (refundable) from CESU to analyse & give successful demonstration on the scheduled date. B. The data downloaded through AMR should match completely with the data available in the meter downloaded through Meter Reading Instrument. C. The solution should be capable of retrieving the entire data available in the meter through the AMR solution. D. The bidder should give the print out copies of the data downloaded through AMR on the same day of demonstration. Failing of any of the above mentioned criteria the bidder's eligibility for further process will be rejected. CESU shall not bound to accept the lowest or any proposals and reserve the right to accept any proposal in whole or in part and to reject any or all proposals without assigning any reason thereof and to contract any of the terms offered or on different terms.

12. Technical Proposal Score:

The technical bid has maximum marks of 100. Technical proposal will be evaluated on the various parameters with the distribution of weight age as follows: Sl. No.

Evaluation parameters

Required Documents Scale Marks Max. mark

1 Implementation of

AMR solution for at

least 2000 three

phase metering

points in a single

power sector project

and successful

performance for a

period of atleast one

year.

Copy of LOI/ PO/ Work Order and Reference Letter regarding the current project status / performance Certificate from Customer

For 1st 2000

units

40

56

For addition of 500 units for the same project ( up to a maximum of 5500 units) 2x8

2 Successful Implementation of additional AMR Projects in the power sector atleast for a period of one year.

Copy of LOI/ PO/ Work Order and Reference Letter / performance Certificate from Customer

For each additional project more than 500 nos. ( up to a maximum of 3 additional projects)

8x3 24

3 Technical Compliance

Compliance code parameters with respect to clauses and sub clauses of technical compliance under SECTION–III

F 1

20 P 0.5

N 0

Grand Total 100


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As part of technical proposal, bidders are expected to submit proofs to establish the facts on the eligibility criteria and other details. The bidder is also expected to furnish detailed project plan with timelines for each of the project deliverables. CESU will follow a fair evaluation practice and reserves the right to give the suitable rating based on its evaluation of the bidder’s response. The evaluation process is purely confidential. Bidder should provide the summary of all project experiences meeting the qualifying requirements mentioned under Section-II of this tender document for evaluation purpose as per the format enclosed format in schedule-VII.: Calculation of Technical Proposal Score:

• Evaluator will score each requirement on a scale of ‘0’ to the ‘Maximum marks’ allotted to that particular row.

• For Sl. No. 3 wherein total 364 number of points are equivalent to 20 marks. (Please see the

section –III scope of work).

• Example: if the bidder scores 300 points out of 364, the bidder secures (300/364)* 20marks.

• Final score will be summation of individual line scores of each requirement.

13. Price Proposal Score:

The Price-Bid evaluation is done only for those bids which are responsive and have score more than or equal to the minimum Technical Proposal Score to get qualified for price bid opening as mentioned above.

DESCRIPTION MARKS (Out of 100)

Price Proposal Score

Bidder with the lowest commercial bid will get the highest price proposal score. Example: L1 bidder quotes X1 Rupees, L2 bidder quotes X2 Rupees and L3 bidder quotes X3 Rupees. L1 bidder secures 100 * (X1/X1) marks in Price proposal score. L2 bidder secures 100 * (X1/X2) marks in Price proposal score. L3 bidder secures 100 * (X1/X3) marks in Price proposal score.

14. Total Score:

Total score shall be calculated as below: TOTAL SCORE = 0.5 * TECHNICAL PROPOSAL SCORE + 0.5* PRICE PROPOSAL SCORE.

Where PRICE PROPOSAL SCORE = LOWEST BID / FIRM’s BID *100

The bid with the highest overall score will be awarded the project.

15. CESU’s Right to accept the Bid and to reject any or all Bids:

The CESU reserves the right to accept any bid, and to annul the Tender process and reject all or any bids at any time without assigning reason prior to award of Contract.

16. Validity of proposal:

The price bid proposal should be valid for a period of 180 days from the date of submission of the

tender document. CESU may ask the bidder to extend the validity period of their proposals.


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17. Suspension of obligation:

• The solution shall be delivered by the bidder in accordance with the time-schedule specified

by CESU.

• The bidder will strictly adhere to the time-schedule for the performance of work. However,

CESU can relax this time limit on genuine ground.

• In case of delay in performance for reasons attributable to the AMR Solution Provider, such

liquidated damages shall be imposed as are stipulated in the Para “Liquidate Damages” or

agreement signed, while awarding the work.

18. Acceptance of tender:

CESU, may reject any or all tenders or to accept any tender considering advantageous to CESU, whether it is the lowest offer or not.

The successful bidder would have to execute an Agreement as shall be required by the Company within 15 days of the intimation being given to him regarding acceptance of his bid, for successful completion of the work.

19. Language of Bid & Correspondence:

The Bid will be prepared by the Bidder in English language only. All the documents relating to the

Bid (including brochures) supplied by the Bidder should also be in English, and the

correspondence between the Bidder & CESU will be in English language only. The

correspondence by Fax / E-mail must be subsequently confirmed by a duly signed copy (unless

already signed digitally).

20. Price & Bid Currencies:

Prices shall be quoted in Indian Rupees. Bidders are required to quote firm price as per the

prescribed format enclosed in price schedule. The quoted price shall be firm and inclusive of all

taxes, duties, other levies, works contract tax etc. CESU shall not be liable to pay anything extra

over and above the quoted price.

21. Award of Contract:

Prior to the expiry of the period of bid validity, the CESU will notify the successful bidder in writing that its bid has been accepted. The notification of award will constitute the formation of the Contract.



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SECTION - V

GENERAL TERMS & CONDITIONS OF CONTRACT

1. Definition of terms:

The following words and expressions shall have the meanings hereby assigned to them.

a. “AMR” shall mean Automatic meter reading .

b. “Award of Contract” shall mean the official notice issued by the CESU notifying the Bidder that

his bid has been accepted.

c. “Bidder” has been used to mean Bidder in this document.

d. “CESU” means “Central Electricity Supply Utility” who invites the tender document for AMR

Solution.

e. “Completion” shall mean the completion of all related services for AMR Solution by the Bidder in

accordance with the terms and conditions set forth in the contract.

f. “Contract” means the leasing agreement entered into between the Utility (CESU) and the Bidder

as per the Contract Agreement signed by them including all attachments and appendices there to

and all documents incorporated by reference therein.

g. “Contractor” shall mean the Bidder whose bid to perform the contract has been accepted by the

CESU and is named as such in the Agreement and includes the legal successors or permitted

assigns of the bidder.

h. “Contract Value” shall means five years leasing amount of all metering points covered under

table- A under section –III.

i. “Date of lease” shall mean the date on which notice of Award of lease has been issued.

j. “Delivery” means the delivery of the services for AMR Solution to the CESU in accordance with

the terms and conditions set forth in the contract.


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k. “Potential Consumers” mean all categories of consumers having load more than 30 KW within

the area of CESU.

l. “leasing charge” means the price payable to the lessee as specified in the Agreement, subject to

such additions and adjustments thereto or deductions there form, as may be made pursuant to

the contract.

m. “Metering Equipment” shall include meter, metering unit, meter T.P. Box and control cable with

all suitable accessories etc.

n. “Metering Points” shall mean the location at which any or all the metering equipments,

modems, SIMs etc. is to be installed.

o. “Project In-Charge” shall mean the officer appointed in writing by CESU to act as an Engineer

from time to time for the purpose of the Contract.

p. "Project" means all Activities covered under present contract.

q. “Related Services” means the services to be provided as per the requirements /conditions

specified in the Contract. In addition to this, the definition would also include other

related/ancillary services that may be required to execute this Contract

r. "Solution" means the work to be performed by the bidder pursuant to this Contract for the

purposes of the Project, as described in the Scope of Work hereto.

s. “Site” shall mean all identified locations within the utility jurisdiction where the bidder carries out

any installation of goods or is required to provide any services.

t. “Tests”, shall mean all operational checks and tests required to determine and demonstrate

capacity, efficiency, and operating characteristics as specified in the Contract Documents.

u. “Taking Over” shall mean the CESU’s written acceptance of the works performed under the

Contract, after successful commissioning/ completion of Performance and Guarantee Tests, as

specified in the accompanying Technical Specifications or otherwise agreed in the contract.

v. Terms and expressions not herein defined shall have the same meaning as are assigned to

them in the Indian Sale of goods Act (1930), failing that in the Indian Contract Act (1872) and

failing that in the General Clauses Act (1897) including amendments thereof, if any.


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w. “Utility” means herein “CESU” .

x. Conditions specified in “Scope of Work”, “Qualifying Requirements”, “Technical

Specification of Metering Equipments” & “Instructions to Bidders”.

All terms and conditions, instructions and directions to bidders which are mentioned under the sections “General Instructions to Bidders”, “Eligibility Criterion”, “Scope of Work” Technical Specification of metering equipments and schedules/annexure thereof shall deemed to be forming part of and included, in the General Terms and Conditions of the Contract.

2. Project Duration:

The Bidder shall provide complete AMR solution for the entire metering points for all the categories as

mentioned in Table-A within a period of Six Months from the date of issue of the work order by

CESU. The total leasing period shall be 5years from the date of acceptance of receipt of first

deliverables relating to AMR solution for each circle. The detail project schedule should be

provided by the bidder as per Schedule-II.

3. Final Acceptance of the AMR project :

Upon successful completion of all the tests to be performed at site on Hardware equipments and

software components supplied and erected by the bidder, the project-in charge shall issue to the

bidder a taking over certificate as a proof of the final acceptance of the equipment / components.

Such certificate shall, however, not relieve the bidder of any of his obligations which otherwise survive

by the terms & conditions of the contract after issuance of such certificate.

For the satisfaction of CESU about quality, the CESU shall have unreserved right for arrangement of

testing of equipments/ components and the complete AMR Solution system independently by self or

any other agency chosen by the CESU. The bidder is expected to agree and extend necessary help

during such test if necessary.

4. Project In-Charge

G.M. (AT & C) CESU Head Office Bhubaneswar will be the project –In- Charge for the entire AMR

Solution project. He will act as the nodal Officer for implementation of the contract and for issuing

necessary instructions, approvals, commissioning, acceptance certificates, payments etc. to the

Bidder.

5. Inspection and Testing:

The Project-in-charge shall be entitled at all reasonable times during manufacture / installation to

inspect examine and test the materials at the bidder’s premises / erection site about workmanship

of the materials to be supplied under this contract. If the said materials are being manufactured in

other premises, the bidder shall provide unhindered clearance, giving full rights to the CESU to

inspect, examine and test as if the materials were being manufactured in his premises. Such


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inspection / examination and testing shall not relieve the bidder of his obligations to execute the

contract by letter and spirit. The bidder shall give the CESU advance notice in writing of the Date

and the Place at which the materials will be ready for testing. The inspecting officer for the entire

work shall be the Project in-Charge or his authorized representative(s) for the project.

The Bidder shall conduct adequate tests to ensure correct functioning of the AMR Solution. The

successful conclusion of these tests shall be certified comprehensively. The intent of the entire

tests is to ensure that the different system components operate coherently as one entity from the

central station all the way down to the installed meters in the site.

6. Execution of Contract agreement

Bidder shall have to execute the contract agreement with the CESU within 15 days of the receipt

of the work order on a non-judicial stamp paper of Rs. 100/- as per the prescribed format

provided by CESU. Failure to execute the contract is liable to result the rejection of the work order

and the EMD shall be forfeited.

7. Payment Terms:

The payment for the leasing amount of the proposed AMR solution for the whole leasing period of 5

years shall be made as under;

A.) Monthly Lease Rent: Monthly lease rent for Supply, Installation, Operationalization and Maintenance of the AMR solution

per metering point shall be released within thirty days against Circle-wise 100% completion of the

total AMR Solutions after submission of the following documents;

i) Completion report, testing , taking over and issue of final acceptance for the total no. of AMR

solutions under the Circle duly certified by the Engineers In charge of the Divisions, Executive

Engineer ( MRT ) & approved by the Project In charge.

ii) Submission and acceptance of deliverables as per the prescribed format of CESU.

iii) Submission of monthly Invoice in triplicate duly certified by the Project-In-Charge, execution of

contract agreement and Submission & Acceptance of Performance Security@10% of the total

contract value.

However, in an exigency cases the AMR solution under LT category could not be completed 100%,

Project In Charge at its discretion may relax the circle–wise completion within a tolerance limit of 10%

and payment may be released for the completed AMR solution of 90%.

B.) For any addition in number of metering points to the AMR Project:

During the project period if any addition in number of metering points to the AMR solution under each

category shall be paid from the subsequent Invoice as per the quoted unit rate per month duly

certified by the Executive Engineer ( MRT ) & approved by the Project In charge.


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C.) For payment of the completed AMR solution (Subsequent Months) : On circle wise 100%

completion of the AMR Project, Lease payment for the subsequent months shall be released after complying the following.

1. Submission and acceptance of deliverables as per the prescribed format of CESU duly

approved by the Project-in-Charge. 2. Submission of monthly Invoice in triplicate duly certified by the Project-In-Charge.

However, in an exigency cases the AMR solution under LT category could not be completed 100%,

Project In Charge at its discretion may relax the circle–wise completion within a tolerance limit of 10%

and payment may be released for the completed AMR solution of 90%.

D.)Handing Over of the AMR Solutions:

CESU at its discretion may take over the project after completion of the total project period of 5years

unconditionally at the price quoted by the AMR solution provider in its price bid.

E.) AMC Cost:

CESU at its discretion may take AMC for a period of two years in case CESU decides to takeover the

project after completion of five years. Payment for the AMC period of two years shall be paid quarterly

within 15 days after execution of the Annual Maintenance Agreement as per CESU’s formats,

Submission of quarterly Invoice and due certification of satisfactory performance.

F.) Deductions:

Deduction shall be made as per the Income Tax Act and Penalty, if any, as per the penalty clause-41

shall be recovered while releasing the above payment.

8. Penalty:

Any failure on the part of AMR solution provider, penalty shall be levied as per the terms

stipulated in schedule –V of the tender specification.

9. Paying Officer:

D.D.O.CESU Head Office Bhubaneswar will be the paying officer for the entire AMR Solution

project.

10. Performance Security Deposit:

Within thirty (30) days of the receipt of work order from the CESU, the successful Bidder shall

furnish the Performance Security Deposit and the Contract agreement be executed in

accordance with the GTCC. The performance security deposit can be given in form of bank

guarantee in the prescribed format given in Section VII, Annexure-III. The value of Performance

Security would be 10% of the total contract value. However the bidder at it’s discretion can

provide the performance security deposit in shape of Bank draft/ Demand Draft/ Banker’s

Cheque drawn in favour of the Central Electricity Supply Utility of Orissa, payable at


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Bhubaneswar only. The Performance Security deposit would be valid for 180 days over and

above the leasing period (i.e. total five years from the date of acceptance of AMR for all circles)

or any such extended period as decided by CESU.

Performance security would be refunded to the bidder after completion of the leasing period

without interest.

11. Guarantee/ Warranty and Support:

Bidders should provide guarantee services for all equipments, licenses & services for a period of

5 years from the date of starting of leasing period unless otherwise specified and also should

provide AMC for at least 2 years from the succeeding date of end of leasing period. All Hardware

equipments or its components in guarantee/Warranty period shall be changed in case of any

failure and software components shall be revised / replaced to obtain high performance system to

eliminate the issues observed under the scope of work.

12. Liquidated Damages for delay in project:

If the Bidder fails to deliver the AMR solution within the time period specified in the contract, the

CESU shall, without prejudice to its other remedies under the contract, deduct from the contract

price, as liquidated damages, a sum equivalent to 0.5% (half percent) of the price of the delayed

in delivering the AMR Solution for each and every week or in part thereof subject to a maximum

deduction of 5% (Five percent) of the total contract price. In case the Bidder fails to execute the

order either in full or in part with in the stipulated period, CESU reserves the right to forfeit the

Earnest Money / Security Deposit / Bank Guarantee deposited by the Bidder.

13. Waiver:

• Failure or delay on the part of the Supplier or CESU to exercise right or power hereunder

shall not operate as a waiver thereof.

• Any waiver of any provision of this Contract is ineffective unless it is in writing and signed

by the Party waiving its rights.

• A waiver by either Party in respect of a breach of a provision of this Contract by the other

Party is not a waiver in respect of any other breach of that or any other provision.

• The failure of either Party to enforce at any time any of the provisions of this Contract

shall not be interpreted as a waiver of such provision.

14. Technical Support:

The list of the proposed staff team by speciality, the tasks that would be assigned to each staff

team member and their timing should be submitted. The staffs for each team shall include but not

limited to the following details.


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� Project manager- (One for the complete project) Engineering graduate with minimum

10 years of related experience; to manage the overall project in CESU.

� Technical Architect (5 Nos.) – with minimum 5 years of related experience, to

manage the operations of the company in five circles each for the entire duration of

the project.

However the allocation of the same is left to the discretion of the bidder.

The bidder shall ensure that deputed personnel are trained and experienced for execution of the

contract and operation and maintenance period so that all the activities are carried out in a highly

professional and sound managerial manner and any additional resources as needed to complete

the deliverables in time.

The Company has to provide the resumes with relevant educational & experience certificates of

the technical staff appointed for the project.

15. Limitation of Liability:

The total, cumulative liability of bidder under the contract and all work orders, whether in contract,

tort or otherwise, shall be limited to the total fees of the contract.

16. Use of Contract Document and Information:

The Bidder shall not, without the CESU’s prior written consent, disclose the contract, or any

provision thereof, or any specification, plan, drawing, pattern, sample or information furnished by

or on behalf of the CESU in connection therewith, to any person other than a person employed by

the Bidder in the Performance of the Contract.

17. Assignment:

The AMR solution provider shall not assign, in whole or in part its obligations to perform under

this contract, without prior written consent of CESU.

18. Functional Test:

The purpose of this test is to verify the correct functional operation of all hardware and software

which will be supplied. The system functional test shall include, but not limited to the following:

1. Verification of operational and maintenance functions.

2. Demonstration of failover and restart of processing services/modules.

19. Performance Test

Verification of system performance shall be demonstrated. At least the following performance

tests shall be performed:


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Database stress test:

The entire database tables of both local and main centres shall be filled up with the maximum

expected number of records. It is essential that, performance of the whole system functionalities

like reporting, estimation, validation and other processing modules shall remain acceptable during

this test.

Stress test of the whole system:

Load profile data of a day for the whole metering points of the system (4266 meters all around

CESU) shall be collected and transmitted to main central control station then processed and the

entire requested reports are generated. The whole process should be done in less than 30

minutes.

20. Maintenance Plan:

The bidder shall provide a comprehensive maintenance plan for operating and maintaining the

AMR Solution. The following items shall be covered in this plan:

• Maintenance team

� Location based

� Skill based

• Troubleshooting processes and procedures

• Preventive maintenance processes and procedures

21. Store:

Storing of materials from supply to erection shall be arranged by the bidder at his own cost. No

compensation shall be made by the CESU for any damage or loss of materials during storing,

transit transportation and at the time of erection.

22. Return of dismantled materials:

During the implementation and execution of the AMR solution if any materials dismantled or

replaced shall be returned to the central store located at Bhubaneswar/Choudwar by the bidder

through CESU’s official procedure.

23. Termination for Default:

CESU may without prejudice to any other remedy for breach of contract, by written notice of two

months for any of the following default sent to the Bidder, terminate the contract.

� On failure of timely execution of the AMR solution.

� Incorrect or unauthorised tampering of data.

� In case of any revenue loss caused by the bidder.

� Failure of delivery of any meter data on daily/monthly/quarterly/yearly as prescribed by

CESU Authorities from time to time.

� If the Bidder fails to perform any other obligation(s) under the contract.


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24. Force Majeure:

The Bidder shall not be liable for forfeiture of its performance security, liquidated damages or

termination for default, if the delay in performance or other failure to perform its obligations under

the contract is the result of an event of Force Majeure. For purposes of the clause, “Force

Majeure” means an event beyond the control of the Bidder and not involving the Bidder’s fault or

negligence and not foreseeable. Such events will include wars, revolutions, fire, floods,

epidemics, quarantine and freight embargoes.

25. Termination for insolvency:

The CESU may at any time terminate the contract by giving written notice to the bidder, without

compensation to the bidder, if the bidder becomes bankrupt or otherwise insolvent, provided that

such termination will not prejudice or affect any right to action or remedy which has accrued or

will accrue thereafter to the CESU.

26. Arbitration:

In the event of any dispute or differences arising between the bidder and the CESU in connection

with this contract, the same shall be referred to the sole arbitration of the Chairperson, CESU or

his nominee whose decision shall be final and binding on both the parties to this contract. The

arbitration proceedings shall take place at Bhubaneswar. The contract shall be interpreted in

accordance with the Indian laws.

27. Risk & Costs:

If the bidder backtracks to carry out any/all services under scope of work then CESU has the right

to award the same work on his risk & cost to one of the bidders participating in the bids or from

open market. It will also result in cancellation of award, forfeiture of EMD and encashment of

Performance Bank Guarantee without assigning any reason to the firm.

29. Confidentiality:

Any information pertaining to the CESU involved in the project. Matter concerning CESU that

comes to the knowledge of the vendor in connection with this contract will be deemed to be

confidential and the bidder will be fully responsible for the same being kept confidential and held

in trust, as also for all consequences of its concerned personnel failing to do so. The vender shall

ensure due secrecy of information and data not intended for public distribution. The affidavit to

that effect should be submitted along with security deposit.

30. Extension of Time:

If the project work is delayed due to reasons beyond the control of the bidder, the bidder shall

immediately inform the owner in writing of his claim for an extension of time. The owner on receipt


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of such notice may agree to extend the project completion period as may be reasonable but

without prejudice to other terms & conditions of the contract.

31. Statutory Obligations:

The bidder shall take appropriate steps to maintain at their own cost, insurance coverage against

the risks of their personnel and properties relating to this assignment along with ,ESI ,EPF

Obligations.

32. Annual Maintenance Contract (AMC):-

The AMC for AMR Solution is to be carried out for a period of 2 years. The scope of work shall

also covers the Annual Maintenance Contract (AMC) of the AMR solution installed by the bidder

after expiry of leasing period of five years. The AMC shall include Warranty support /

replacements of any faulty equipment associated with the AMR Solution as necessary to meet

with functional / performance requirements after leasing period.

During the AMC period of 2 years, if any new metering points are inducted in the network, the

required metering equipments shall be provided by CESU except the modem and AMR solution

only. The modem and AMR solution shall be provided by the bidder.

33. Performance Requirements:

Minimum performance requirements should be done as specified under Section –III, Clause No.

2.16. Whenever a metering unit or meter gets defective or is replaced due to any reason thereof

it is the responsibility of the AMR solution provider to facilitate such changes at the consumer

premises.

The bidder shall be required to deploy at least a supervisor and two technical personnel with a

vehicle, tools and plant at each of the 5 circle H/Qs for maintenance / replacement of defective

metering equipments. The bidder is also required to keep a provision of 5 % of the no of items

deployed as capital spares and maintain prescribed inventory level as a percentage of installed

equipments in the circle. Circle-wise level of inventory to be maintained shall be notified to the

bidder subsequent to the placement of order. The site store of the bidder shall be verified at the

end of every month by the concerned EE (MRT) certifying the level of minimum inventory, as

specified. The bidder is required to replace the defective meter/Modem or any other equipment

etc. within 48 hours of its failure and submit a monthly breakdown report to the concerned EE

(MRT).

During the leasing period of 5 years, if any new metering points are inducted in the network, the

same shall be governed for implementation of AMR solution by the bidder within 5 working days

at the same rates, terms and conditions for that year of the respective category of metering points

as mentioned in Table-A.


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The bidder shall sign the service level agreement (SLA) as given in Schedule-V. The same SLA

is applicable for leasing period and as well as AMC period.

(i) IT uptime with connectivity 99.99%.

(ii) Electrical down time 48 hours for replacement of defective metering equipments, modems

etc. under the scope of AMR solution.

(iii) Induction of new metering points shall be carried out by the bidder within 5 working days

from the time of intimation by CESU.

(iv) Penalty as specified in the penalty clause.

34. Patents:

Any dispute arising in respect of copyright act for the software supplied by the Bidder and used by

CESU shall be the responsibility of the Bidder and the CESU in no way shall be held responsible

in any forum or court of law in this regard.

35. Bidder's responsibility:

Notwithstanding anything mentioned in the specification or subsequent approval or acceptance of

the CESU, the ultimate responsibility for successful implementation of AMR Solution shall rest

with the Bidder.

36. CESU’s discretion:

The Owner (CESU) shall, if ordered in writing temporarily suspends the works or any part thereof

for such a period and such a time as ordered. The bidder shall not be entitled to claim

compensation for any loss or damage sustained by him by reason of temporary suspension of the

Works as aforesaid. An extension of time for completion, corresponding with the delay caused by

any such suspension of the works as aforesaid shall be granted to the Bidder, if request for same

is made and that the suspension was not consequent to any default or failure on the part of the

Bidder.

37. Governing Law:

This Contract including the Contract Documents shall be governed by and construed in

accordance with the laws of India and the Bhubaneswar Courts shall have jurisdiction in this

regard.

General Manager (AT&C)

CESU, Bhubaneswar


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Section-VI

GUARENTEED TECHNICAL PARTICULARS OF DOUBLE DOOR T.P BOX TO HOUSE THE

METERS OF DIFFERENT MAKE AND MODEMS

Sl.

No.

Particulars User’s Requirement Compliance

code

Bidder’s

Remarks

1 Manufacture’s Name

2 Material used for box

body

SMC (Sheet Moulding Compound) ref- IS:

13410/1992

3 Material withstanding

temperature

Capable withstanding temperatures of boiling

water for 5 minutes continuously without

distortion or softening.

4 Dimensions of box ( l x

w x h)

Drawing to be submitted by the bidder to

house the offered meter and modem with all

its accessories.

5 Meter and Modem

fixing arrangement

Adjustable meter and modem mounting

arrangement may be provided to

accommodate the offered meter and modem

with all its accessories.

6 Thickness (mm) 3mm on the load bearing side (i.e. back side

of the box) & other sides 2.5mm.

7 Colour Dark Admiral Grey

8 Clearance of meter

and modem from box

surface

Sufficient clearance should be provided to

accommodate the offered meter and modem

with all its accessories.

9 Additional “ D” port Additional “D” port provision provided in the

inner door of the box with sealing arrangement

for downloading data through MRI.

10 Doors Provision of two (Inner door and outer door)

arrangement to be provided.

11 Push button Hole Push button hole shall be done by MRT at the

time of installation.

12 Suitable to House The meter box should be suitable to house

both HTTV meter and modem offered by the

bidder.

13 Cable Entry hole 11/4

” hole shall be provided on top (left corner)

of HTTV TP Box for cable entry through 1”

M.S./ PVC pipe. No extra hole should be

provided on any side of the Box. Provision for


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cable gland is also not required.

14 Inner door material SMC

15 Type of Use of Meter

Box

Meter box should be suitable for indoor and

outdoor use.

16 Meter Box shall comply IS:13410-1992

17 Degree of protection IP-55

18 Roof Tapering Meter box will have a roof tapering

arrangement for easy flow of rainwater.

19 Hinges Box cover will be fixed with minimum three no

of hinges in each door well protected against

corrosion. Box cover will be able to open by

more than 120 degrees, Concealed hinges

should fix the Box and cover, with hardware

from inside in such a manner that it can’t be

manipulated from outside.

20 Inner door, Viewing

window & D- Port

The box shall be provided with two (inner and

outer) doors. A viewing window must be

provided in inner door. One D- Port provision

for communication must be provided in the

inner door of each box with sealing

arrangement.

21 Fixing holes Box shall be provided with 4 nos fixing holes

of 6 mm diameter at all four corners of meter

box.

22 Sealing and Latches For holding and sealing the outer door, U-

shaped latches/clamps with two sealing holes

should be provided. Two nos Latches will be

provided on the base of the box. These

latches will also hold the box cover with base.

All metallic parts will be protected against

corrosion. Provision shall be made for sealing

of doors at two locations.

23 Viewing Window The viewing window for meter reading will be

made of break resistant. UV stabilised,

transparent polycarbonate of minimum 2 mm

thickness. The transparent window will be

ultrasonically welded/fixed in rigid way with

meter opaque door from inside. The viewing

window shall be 10 CM X 12 CM

approximately. Suitable to give clear view of

meter display/name plate.

24 Handle Provision Handle/knob will be provided on the Box door


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for easy door opening.

25 Earthing provision and

bolt

Earthing provision for Zinc passivated bolt of

minimum 6mm size along with nuts and

washer to be provided.

26 Gasket Soft rubber gasket for protection from ingress

of dust and water will be provided on all

around the box.

27 Name plate Metallic label containing the letters of ‘”CESU”

PO No & Date., Property of CESU should be

mentioned in such a manner that it will not be

erased and removed easily. Name of

manufacturer will be embossed on meter box

cover.

N.B. : The bidder may provide the suitable TP box where existing boxes could not house the

modem inside. The bidder should quote unit prices as per the format-IV for different categories of

boxes in the price bid.



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TECHNICAL SPECIFICATION FOR DOUBLE DOOR TAMPER PROOF BOX TO HOUSE

THE METERS OF DIFFERENT MAKE AND MODEMS

TECHNICAL DETAILS:

The box shall be weather proof made out of SMC and flame retardant properties. It shall be

capable of withstanding temperatures of boiling water for 5 minutes continuously without

distortion or softening. The thickness of the box shall not be less than 3 mm on the load bearing

side (i.e. back side of the box) and other sides, door and roof shall not be less than 2.5 mm. The

box shall have its roof tapering down to both sides for easy flow of water.

The Boxes shall generally comply with the provisions of IS 5133. The boxes shall be suitable for

outdoor/indoor application. The outdoor box shall have its roof designed for easy flow of rain

water without any stagnation on the box. The box shall be with good workmanship.

The over all dimension of the box shall be such that, there should be adequate clearance on front side and all other sides between meter, modem and box surface, to provide flexibility to the installation and operation of the meter and the modem with all its accessories offered.

To facilitate for reading the parameters by manual push button on the meter, a slit with an

external push button arrangement shall be provided at the front of the box with sealing provision.

Soft rubber gaskets shall be provided all around wherever required for protection against entry of

dust and water. It shall comply with IP-55.

The contents of the box are as follows

Viewing window shall be transparent and made of non-scratchable break resistant UV stabilized, transparent poly carbonate material with 2.0 mm thickness. The window shall be ultra sonically welded/rigidly fixed by other means with meter box from inside. The viewing window shall be covered with (hinged at top) a flap.

There should not be any ingress of moisture through this window into the box.. Internal hinges : A minimum of 2 nos. internal hinges well protected against corrosion shall be provided. The hinges of the door should be concealed and they shall be fixed to the flanges provided to the base and cover of the box in such a manner that the door opens by a minimum of 120 degrees & it shall not be possible to access the hinges from out side.

Handle : Suitable handle or knob shall be provided for opening of the box door.

Earthing Bolt : 6mm diameter bolt with 2 nos. washers for earthing all metal parts used for fixing the meter shall be provided.

Fixing arrangement : The meter and modem base supports inside the box are raised by about 10 mm in the box for ease of wiring. While fixing the meter and modem screws should not protrude outside. For fixing the box to wall or wooden board 4 nos. key holes of minimum 6 mm dia shall be provided at the four corners of the meter box. The meter and modem with all its accessories is to be installed in the box and the box in the assembled condition shall have provision to fix it to a pole or on wall.

Latch : The door shall be provided with a MS Zinc Plated GI latch or a ‘U’ clamp to secure it with the base of the box.


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Sealing arrangement : The box shall have provision for minimum 2 nos. seals to make it fully

tamper evident . Inlet Outlet: Suitable circular holes shall be provided at the bottom of the box for inlet and outlet with self closing fire resistance high glade engineering plastic glands securely fixed to the box on both sides by check nuts. The incoming and outgoing cables shall be clamped to the inside base of the meter box to ensure fixing of the cable.

Printing : Metallic label containing the letters “CESU” and the P.O. No. and date shall be engraved on the top cover of the box. The name of the manufacturer shall be engraved on the bottom half of the box. A blank sticker shall also be fixed on the meter box for use of field staff to indicate service no. etc.

D. Port:- D.Port provision shall be made in the box with proper sealing arrangement so that data can be down loaded from the meter with out opening meter box.

The fixing arrangements shall not be complex and it shall be easily approachable for connections when the door is open and is completely tamper evident once it is sealed. The dimensional drawing giving details of meter box shall be enclosed in the bid.

Bidders are requested to furnish detail Meter and Modem with all its accessories mounting arrangement in their bid. The dimensional drawing giving details of meter box shall be enclosed in the bid.



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SECTION - VII

ANNEXURE – I

ABSTRACT OF GENERAL TERMS AND CONDITIONS

(Supply, Installation, Operationalization and Maintenance of Automatic Meter Reading (AMR) System for

Potential Consumers under CESU)

1 Earnest Money Furnished : Yes / No

2 Tender Paper Cost Submitted Yes / No

3 Firm’s supply experience:

Including user’s certificate furnished or not

Yes / No

Yes / No

4 Deviation to the specification, if any

(List enclosed or not)

Yes / No

5 Work completion

a) Date of commencement b) Date of completion

Yes / No

6 Guarantee : Whether agreeable to CESU terms Yes / No

7 Validity : Whether agreeable to CESU terms Yes / No

8 Whether agreeable to furnish Performance Bank

Guarantee (against contract execution)

Yes / No

9 Terms of Payment: Whether agreeable to (CESU) terms

of payment or not

Yes / No

10 Single / Joint venture:

( pl. specify)

Yes / No

11 Qualifying criteria:

(separate sheet to be attached with this sheet)

Yes / No

(Please mark √ where applicable)

Signature of the Bidder

With seal of company

N.B.: This form is to be duly filled up and attached with a separate sheet showing qualifying criteria

should be submitted by the Bidder along with the original copy of the Tender


- 53 -

ANNEXURE – II

DECLARATION FORM

To

The GM(AT&C)

CESU, Bhubaneswar.

Sir,

Having examined the above specifications together with the Tender terms and conditions referred to

therein

1 – I / We the undersigned do hereby offer to supply the materials covered there on in complete shape in

all respects as per the rules entered in the attached contract schedule of prices in the tender.

2 – I / We do hereby under take to have the materials delivered within the time specified in the tender.

3 – I / We do hereby guarantee the technical particulars given in the tender supported with necessary

reports from concerned authorities.

4 – I / We do hereby certify to have purchased a copy of the tender specifications by remitting Cash /

Demand draft & this has been duly acknowledged by you in your letter No…………Dt…………

5 – I / We do hereby agree to furnish the performance Bank Guarantee in the manner specified /

acceptable by CESU & for the sum as applicable to me / us as per clause No.27 of Section-V of this

specification within 30 days of issue of Letter of intent / Purchase Order, in the event of purchase

order being decided in my / us favour, failing which I / We clearly understand that the said LOI / P.O.

shall be liable to be withdrawn by the CESU

Signed this…………….Day of……………………Two Thousand…………….

Yours faithfully

(Signature of Bidder with Seal of Company)

(This form should be duly filled up by the Bidder & submitted along with the original copy of the Tender

document)


- 54 -

ANNEXURE – III

PROFORMA FOR CONTRACT PERFORMANCE BANK GUARANTEE

This Guarantee Bond is executed this ____ day of ___________________________ by us the

_____________________________________________________ Bank at ___________________

P.O.__________ P.S. ____________Dist ________________ State __________

(Indicate designation of CESU)

Whereas the CESU, Address ………………………………………………………………….

………………………………………… a Body corporate( …………) , constituted under the Electricity Act,

2003 (here in after called “the CESU”) has placed Purchase Order No._________ Dt.___________

(hereinafter called “the Agreement”) with M/s_________________ _________________________

(hereinafter called “the Contractor”) for supply of ________________ (name of the material) and whereas

(CESU) has agreed (1) to exempt the Contractor from making payment of security deposit, (2) to release

100% payment of the cost of materials as per the said agreement and (3) to exempt from performance

guarantee on furnishing by the Contractor to the (CESU) a composite Bank Guarantee of the value of

10% (ten percent) of the Contract price of the said Agreement.

1. Now, therefore, in consideration of the (CESU) having agreed (1) to exempt the Contractor for

making payment of security deposit, (2) to release 100% payment to the Contractor and (3) to exempt

from furnishing performance guarantee in terms of the said Agreement as aforesaid, we the

____________________ Bank, Address ____________________________ (code No. ________)

(hereinafter referred to as “the Bank”) do hereby undertake to pay to the (CESU) an amount not

exceeding Rs._____________ (Rupees _______________________________ ) only against any loss or

damage caused to or suffered by the (CESU) by reason of any breach by the said Contractor(s) of any of

the terms or conditions contained in the said Agreement.

2. We, the ______________________ Bank do hereby undertake to pay the amounts due and

payable under the guarantee without any demur, merely on a demand from the (CESU) stating that the

amount claimed is due by way of loss or damage caused to or suffered by (CESU) by reason of any

breach by the said Contractor(s) of any of the terms or conditions contained in the said Agreement or by

the reason of any breach by the said Contractor’s failure to perform the said Agreement. Any such

demand made on the Bank shall be conclusive as regards the amount due and payable by the Bank

under this Guarantee. However, our liability under this guarantee shall be restricted to an amount not

exceeding Rs.___________ (Rupees _________________________________________) only.

3. We, the ________________________ Bank also undertake to pay to the (CESU) any money so

demanded not withstanding any dispute or dispute raised by the Contractor(s) in any suit or proceeding

instituted/ pending before any court or Tribunal relating thereto our liability under this Agreement being

absolute and irrevocable.

The payment so made by us under this bond shall be valid discharge of our liability for payment

there under and the Contractor(s) shall have no claim against us for making such payment.

4. We, the _________________________ Bank further agree that the guarantee herein contain shall


- 55 -

remain in full force and affect during the period that would be taken for the performance of the said

Agreement and it shall continue to remain in force endorsable till all the dues of the (CESU) under by

virtue of the said Agreement have been fully paid and its claim satisfied or discharged or till (CESU)

certifies that the terms and conditions of the said Agreement have been fully and properly carried out by

the said Contractor(s) and accordingly discharge this guarantee and will not be revoked by us during the

validity of the guarantee period.

Unless a demand or claim under this guarantee is made on us or with_____________

____________________________________ (Local Bank Name, address and code No.)

_________________________________________________, Bhubaneswar/Cuttack in writing on or

before __________________ (date) we shall be discharged from all liability under this guarantee

thereafter.

5. We, the _________________________ Bank further agree that the (CESU) shall have the fullest

liberty without our consent and without affecting in any manner our obligations hereunder to vary any of

the terms and conditions of the said Agreement or to extend time of performance by the said

Contractor(s) and we shall not be relieved from our liability by reason of any such variation or extension

being granted to the said Contractor(s) or for any forbearance act or omission on part of the (CESU) or

any indulgence by the (CESU) to the said Contractor(s) or by any such matter or thing whatsoever which

under the law relating to sureties would but for this provisions have effect of so relieving us.

6. The Guarantee will not be discharged due to change in the name, style and constitution of the

Bank and or Contractor(s).

7. We, the _________________________ Bank lastly undertake not to revoke this Guarantee

during its currency except with the previous consent of the (CESU) in writing.

Dated ___________ the __________ day of Two thousand _________.

Not withstanding anything contained herein above.

Our liability under this Bank Guarantee shall not exceed Rs.______________ (Rupees _______

____________________________________________________________________) only.

The Bank Guarantee shall be valid up to _____________________ only.

We or our Bank at Bhubaneswar / Cuttack (Name & Address of the Local Bank) are liable to pay the

guaranteed amount depending on the filing of claim and any part thereof under this Bank Guarantee only

and only if you serve upon us or our local Bank at Bhubaneswar / Cuttack a written claim or demand and

received by us or by Local Branch at Bhubaneswar / Cuttack on or before Dt.__________ otherwise bank

shall be discharged of all liabilities under this guarantee thereafter.


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For _____________________________________

(Indicate the name of the Bank)

N.B.:

(1) Name of the Contractor:

(2) No. & date of the purchase order/ agreement:

(3) Amount of P.O.:

(4) Name of Materials:

(5) Name of the Bank:

(6) Amount of the Bank Guarantee:

(7) Name, Address and Code No. of the Local Branch:

(8) Validity period or date up to which the agreement is valid:

(9) Signature of the Constituent Authority of the Bank with seal:

(10) Name & addresses of the Witnesses with signature:

(11) The Bank Guarantee shall be accepted only after getting confirmation from the respective Banks.


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Annexure- IV

TECHNICAL SPECIFICATIONS FOR INTELLIGENT GPRS MODEM

1. SCOPE:-

This specification covers the design, engineering, manufacture, assembly, inspection, testing at manufacturers Works before dispatch and supply of intelligent GPRS Enabled GSM modem and suitable accessories for automatic and remote data transfer from Electronic energy meters:

The salient points of the specification are as under:-

The overall system setup shall consist of the following

Meter end (HT Consumer Premises):-

• Intelligent GPRS enabled GSM modem

• Data and GPRS enabled SIM card with required settings

• Suitable communication cable between modem and meter

• External Antenna with cable

Central Control Station end:

• Suitable AMR Software compatible for GSM/ GPRS

• For communication over GSM/GPRS network - � GSM/GPRS modem � Data and GPRS/EDGE enabled SIM card with required settings � Suitable communication cable between modem and PC

• For communication over GPRS network - � Public Static IP with sufficient bandwidth � Server and Client machines for AMR

2. TECHNICAL SPECIFICATION OF GSM MODEM:-

The of fered modem shall be suitable for communication with electronic energy meters, installed at various consumer premises (HT/LT consumers) & feeders. The system shall be used for remote meter reading of the consumer & feeder meters via GSM/GPRS infrastructure with suitable AMR software. The communication and reading shall be enabled with suitable AMR software. The modem shall offer in-built intelligence and high speed data transfer rate or a kind of store–forward facility by which data from the meter is read at regular intervals and stored in modem’s internal memory and forwarded to remote central station (as configured) for viewing billing and reporting via AMR Software.

The intelligent modem should be capable of a two way transparent serial device server which should automatically connect to GPRS network without requiring AT commands. The internal hardware watchdog protected input power circuit should be available. It should connect to any RS232 or optical port cable. Store and forward principle should be possible.

The modem at consumer meter end should have suitable interface facility to connect with the meter by using the RS 232 cable. The modem shall also be retrofitted on optical port/RS232 port of the meter.


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Key Features:

• Customized to specific utility demands

• Compatible with various standard existing meters, directly interfaced

• Over the air configuration by SMS

• Instantaneous Tampering and Outage alerts

• Automatic GPRS connection (no AT commands required) and watchdog for reliable communication

• Inbuilt 3 Phase Power supply as well as operational on single phase

• Automatic TCP or UDP socket connection

• Remote firmware update

• Thin VPN for data security

• Automatic pushing of meter data at regular intervals.

• Compliant for future protocols,

Storing and transparency

Store & Forward with FTP Transparent, real-time functionality

Dial-on-demand, Dial-on-schedule and Auto answer

Other Various features of GSM/GPRS modem (to be installed with electronic energy

meter) are described as below:

2.1 Power Supply Section:-

2.1.1 Input specifications:-

a. The offered modems should capable of operating on three phase supply drawn from the

meter input itself. Auxiliary power supply will not be acceptable.

b. The modem shall have three phase AC input supply and should be capable of proper

functioning within the power supply range of 50 AC P-P to 440V AC P-P, 50 Hz so that the

modem can be used for both HT and LT Trivector meters.

c. However the modem should also be capable of operating on single phase 230 V,50 Hz power supply. The modem shall be suitably protected against surges.

d. Average Power consumption of the modem shall not be more than 3 VA under idle

condition and 6 VA during data transfer.

Note: Power consumption may vary from site to site depending on signal strength at that particular

location. Above values are typical values.

2.1.2 Withstand capacity against surges should be according to Indian conditions i.e. 6.0

kV.

2.1.3 Input terminals: The power supply input shall be a suitable two core integrated cable

coming out from modem box.


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2.1.4 The modem shall have capability to work under continuous power on

condition.

2.2 GPRS enabled GSM Section:-

The GSM module shall comply with the following:

2.2.1 The modem shall operate in Dual Band GSM 900/1800MHz.

2.2.2 The modem shall be compliant with ETSI GSM Phase 2+ Standard.

Class 4 (2W) @ 900 MHz

Class 1 (1W) @ 1800 MHz

2.2.3 The modem shall support Point-to-Point transmission and Cell Broadcast features.

2.2.4 It shall have auto dial feature.

2.2.5 Serial binary and suitable data format for data transfer.

2.2.6 Short messaging service (SMS) features.

Text and PDU

Point to point (MT/MO)

Cell broadcast

2.2.7 Modem should support both data and SMS transmission. It should have both GSM and

GPRS features.

2.3 SIM Card Section:-

2.3.1 For placing the SIM Card, a SIM Card Holder shall be provided on the GSM

motherboard and shall be accessible only by removing the cover of the GSM modem.

2.3.2 The SIM Card supported shall be of 3V Interface.

2.3.3 Interlocking facility shall be provided under the device cover.

2.3.4 SIM card shall be placed inside the sealable modem. The offered modem shall

comply for ESD as per IEC61000-4-2.

2.4 Communication Interface & Capabilities:-

2.4.1 A RS232 Serial Link supporting up to 115,200 bauds with an auto-bauding option

shall be provided. However the data transfer rate for remote meter reading shall depend on meter compatibility.

2.4.2 The RS232 output shall be provided on a 9-pin female connector which can be

connected to electronic energy meter’s optical / serial communication port through suitable communication cable.

2.4.3 The modem shall be suitably pre-configured for remote meter reading application.

2.4.4 Modem should be Dual band modem capable of operating at 900 and 1800 MHz GSM


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transmission.

2.4.5 Modem should support both Data and SMS transmission. It should have both GSM and

GPRS features.

2.5 RF section:-

A SMA interface shall be provided on the GSM modem to which either a fixed or a wired (with magnetic base) Dual Band built-in Antenna of minimum 3dbi gain can be connected. Provision shall also be made to connect 14dbi high gain external yagi antenna to improve poor signal strength.

2.6 Network Identification Section:-

For determining the health of the device an LED shall be provided on the modem which will depict the current functioning status (power up/ registered in network/transmitting data).

2.7 Data Features for GSM :

• Internet Services : TCP, UDP, HTTP, FTP, SMTP, POP3

• Max. Baud Rate: for GSM Operation -9600 bits/sec

CSD Data transmission features:-

• Data circuit asynchronous, and non transparent upto 14.4 Kb/s

• V.110

• USSD Support

GPRS Data transmission features:-

• GPRS Class B Multi slot class 12 or class B Multi slot class 10

• Packet channel support : PBCCH

• Coding Schemes: CS1 to CS4 compliant with SMG32 (Release 97)

3. EMI/EMC Specifications:-

The GSM/GPRS modem shall meet the following EMI/EMC specifications:

a. Electrostatic Discharge IEC61000-4-2

b. Fast Transient Burst IEC61000-4-4

c. Surges Immunity IEC61000-4-5

d. Conducted Emission CISPR22 (class B)

4. Mechanical Specifications:-

The Mechanical Specifications of the modem shall be as follows:

a. Mounting Arrangement: A suitable mounting arrangement shall be provided so

that it will be comfortably fixed inside the meter T.P. Box.

b. The GSM modem shall comply with IP51 rating.


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c. Sealing Arrangement: The Top and Base Cover shall have a suitable sealing

arrangement so that the GSM/GPRS SIM Card cannot be tampered with.

d. The modem shall be a compact model housed in a polycarbonate/ engineering plastic

/metallic enclosure. The modem should comply with IP51 degree of protection.

5. Environmental specifications:-

The modem shall meet the following environmental specifications: Temperature: -10 degrees to +55 degree

Humidity: 95% RH (non – condensing)

6. Functional specifications:-

The modem should be an intelligent device and capable of providing the following functionalities on GSM/ GPRS network with suitable AMR Software:

6.1 The modem should be capable for long duration data transfer to central station as per configuration via suitable AMR software.

6.2 When the modem is busy in collecting the data from the meter and the request comes to get the data, then priority shall be given to request from central station software.

6.3 Power Outage Notification: In the event of an outage, the modem should be able to initiate separate call or send SMS to predefined number to notify the outage event with date and time of occurrence and restoration.

6.4 The Modem should act in completely transparent channel i.e. the Commands received from central station Data acquisition server should be conveyed to meter and data from meter should be conveyed to central station data acquisition server without any changes in modem.

6.5 Data collection from meter should take place only after connection is established between Data acquisition server and Meter. Data should not reside in the modem before the time of transmission to central control Station server, to avoid changes of tampering of date at Modem end.

6.6 The Modem should be capable of operating with SIMs of local GSM/GPRS/ Service provider in the area.

6.7 Modem should be capable for continuous working for 24 hours every day under field conditions, even when enclosed in Metering Cubicles at Consumer sites.

6.8 Software shall have facility for Auto-Scheduler to enable automatic/Unattended data collection during night hours.

6.9 Inbound dialing:

(a) The modem should have inbound dialing facility i.e. modem shall

automatically dial to a particular GSM/GPRS number (number of modem placed at central station end along with central s tat ion server) at specified time (once in a day/week/month) for the purpose of meter reading through GPRS only. This configuration of the modem shall be made available to the user via offered AMR Software.

(b) If modem could not establish connection to the modem placed at central station

at specified time, then it shall retry the same as configured.


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6.10 Outbound Dialing:-

(a) In case the data is required by dialing from the Central station end (Server end),

then connection shall be established by the server to the device & transparent communication mode shall be established.

(b) User shall have option to get the data directly from the meter or the data

already available in the memory of intelligent modem.

(c) Provision to generate reports of successful automatic meter reading (AMR)

calls and unsuccessful AMR calls separately shall be provided.

(d) Provision for flexible scheduling of meter reading by AMR software automatically on

a pre-defined daily, weekly or monthly basis.

(e) Provision shall be made to read the groups of energy meters in one go from the

AMR software and the searchable by Meter number, Consumer Number or Zone/Regions/Circle/Division/Sub Dn.

6.11 Event based dialing:-

(a) Other than regular dialing, the modem shall have feature of event based

dialing in case of logging of tamper by the meter, without waiting for the interrogation from central station (central station server) and meter data shall be sent to the central station

(b) Further, the modem shall sent an SMS to predefined mobile number and the SMS

shall contain meter serial no. The mobile number shall be configurable via AMR software.

(c) Event based dialing and SMS shall be applicable for the event types

(tamper/anomaly) as supported/recorded by the meter

(d) When the modem is busy in collecting the data from the meter and the call comes

to get the data, then priority shall be given to outbound call rather than data collection from meter.

(e) The feature of event based dialing shall be user configurable. Provision of

enabling and disabling of the feature shall be provided.

6.12 Baud Rate (Communication Speed) :-

(a) The modem shall have capability to send/receive data in asynchronous mode, transparent and non transparent upto 9600 bits/sec.

(b) The modem shall have non transparent data transmission at

1200/2400/4800/9600bps. The data shall be selectable.

(c) The modem should be capable to transfer the entire data of Trivector meter in less than 5 minutes after connection is made assuming there is no line disturbance.

8. CERTIFICATIOS

• CE

• R & TTE

• RoHS compliant


- 63 -

9. GUARANTEE

The supplier shall warrant that the modem will be new, unused and in accordance with the technical specification and free from defects in material and workmanship. The modem shall be guaranteed for satisfactory performance for a period of 5 years from the date of installation or 5 ½ years from the date of supply, whichever is earlier.

10. In case the AMR automatic data communication does not function properly with the Remote

meters, this shall affect online data downloading. In such case, Bidder shall provide the data on

weekly basis for such meters by manually downloading the data using MRI device (details noted

below) and load the data in the system. At any point in time, manual data downloading through

MRI should not exceed for more than 10% of the meters.

HAND HELD COMMON METER READING INSTRUMENT UNIT (HHU): The hand held Common Meter Reading Instrument(CMRI) should be suitable to retrieve data

stored on the meters of different make for dumping it on to a Base computer and getting a

print out subsequently.

The CMRI shall have the following feature:

i) WINDOWS XP or higher & LINUX or higher operating system.

ii) Necessary software for loading application programs via a serial/USB port for uploading and

down loading between CMRI and Base computer station.

(iii) Special requirements:- A third party software may also be loaded for special

applications such as manual meter reading, data entry, printing, display of

balance memory etc.

BASE COMPUTER APPLICATION SOFTWARE For efficient and speedy recovery of data read through CMRI/HHU, Base computer software shall

be supplied having the following specifications as below:

The BCS software shall be user friendly. Windows based Base computer software shall be

supplied. Base Computer software shall give all details adequate for analysis and load surveys

parameters. The software shall have the facility to convert all the consolidated information / data

of selectable parameters into ASCII format. CESU shall have option given by the bidder to

generate its own DBF (data base files) to download all the required information into it.



- 64 -

Annexure-V

Minimum Server Side Specification for AMR Solution:

Web / Work Station Server for AMR Solution:

Description Specifications

Make Manufactured by ISO 9000 and 14000 manufacturing unit HP/COMPAQ/IBM ONLY

Model Must be specified and manuals must be submitted

Processor Intel Quad core Xeon 3.0 GHz or higher

1 MB L2 Cache memory, Front Side Bus - 800 MHz

Rack Mountable 2U/4U- Rack Mountable Server with rack (19 x 42U Rack)

No. Of processors One Up-gradable to two

Memory 4 GB DDR RAM / Scalable to 128 GB max ECC DDR3 RAM memory (200

MHz)

Multibit Error Correction capability using industry standard ECC DIMM

Bays Available 8 bays - six hot swap disk bays, (1) diskette, (1) DVD -ROM

HDD 2 * 750 GB(hot plug) Ultra160 SCSI disks, 15 K RPM

Controller Dual Channel Ultra 320 SCSI Controller

Raid Dual Channel Ultra 320 Raid controller with 128 MB battery backed ECC

cache

Networking 2 x 10/100/1000 MBPS Ethernet controller

Ports Two USB ports and 1 serial

Bus Slots PCI 2.1 (33MHz), 5nos. PCI slots - 4 no.64 bit /100MHz+ 1 no. 32bit/33

MHz

Systems

Management

Dedicated Service Processor with LAN connectivity to provide for remote

console and management / diagnostics independent of the hardware and

OS.

-Remote power cycling of server ( power on and off )

-Remote POST , Remote Access to RAID and SCSI configuration through

Remote POST Console

-Shared serial port allowing connection to the Dedicated Service Processor

/ PCI Card and /or the operating system through a single modem.

-Monitor temperature, fans and power supplies.


- 65 -


-Pre failure warranty on CPU, memory & HDD

CD ROM drive High speed or better EIDE DVD ROM

Fans System fans for cooling for power supply and processor

Power supply Redundant Hot pluggable power supply

2 x 600 W or more (N+1 redundancy)

Software Installation and configuration utilities, System Administration Software. Web

based server management software for monitoring system health,

environment, alert notification, critical event action

Certification MS Windows 2003 / Windows 2008 / Linux essential

Operating System Win 2K Server, with media and manual, Antivirus for Win2K Server

Antivirus should provide comprehensive Virus protection for Windows

based network.

It must provide Virus protection at the Gateway for all inbound and

Outbound HTTP, SMTP, & FTP Traffic across the network (with Firewall for

Web Server).

It should

- Detect and remove viruses hidden in email attachments, prevent it

from spreading through Microsoft Exchange Environment, Lotus Notes.

- Efficiently safeguard Multiple Servers and Domains from Virus

attacks

- Provide centralized, Web based, real-time desktop virus protection

for Enterprise Desktops with integrated server based deployment and

control

- Manage virus protection across the enterprise network, through

single console.

Backup Device VXA 1, 33/66 GB with 3/6 MBPS transfer rate /DAT drive 33/66 GB with 2

cartridge/media

Audited TPC-C

throughput

Must have audited TPMC rating Certificate must be attached

Keyboard Standard Keyboard (104 Keys)

Mouse Optical mouse

Monitor TFT 17”

Accessories &

Service support

Good quality mouse pad and dust cover for the system and must have

service support in CESU


- 66 -


Furniture Suitable Furniture for above specified Server

Warranty 3 Years Onsite

Technical Specification for Hardware and software components:

Details specification shall be provided by the bidder. AMR : Hardware Infrastructure Requirement:

Details specification shall be provided by the bidder.


Sl

No.

Hardware/ Software

Component Name

Component

Description

Make,

Version and

Release

Part

Number

Volume /

Capacity

Details

SL No.

Component Name

Component Description

Total Quantity

Total Rack Unit

Total

Space

Requiremen

t

Total Weight (In Kg)

Total Maximum Power (In watt)

Total Maximum Current (In Amp) @240VAC

Total Max Heat Dissipation (In BTU/Hr)


- 67 -

Annexure-VI

Online UPS:

Item Specifications

Make APC/ TVSE/EMERSON Only

Capacity 5 KVA True Online

Technology Microprocessor Based High Frequency Switching

Input Voltage 190 V AC to 260 V AC or better on full load

Input Frequency 50 Hz +/- 5 %

Input Power Factor 0.6 to 1

Output Voltage 230 Volts +/- 2%

Output Frequency 50 Hz Sync to mains supply User settable 50 Hz +/- 0.15% when on battery

Total Harmonic

Distortion

Less than 5.0% and sinusoidal waveform on linear load

Load Power Factor 0.6

Certificate International safety std. certification

Efficiency > 85%

Communication Port RS 232 for UPS Monitoring Software

Remote Monitoring Must be available

Back-up Time 2 hours

Battery Type Sealed Maintenance Free

Alarm / Indications LCD screen and LED display for UPS status, Alarm messages & settings

for user settable parameters

Audible Noise 45 dB

Hot Standby Static

Bypass with

Automatic Transfer

Must be available

Protections Circuit breaker at I/P, Fuse for Battery , Fuse for I/P, Electronic short circuit

protection , Electronic overload protection

Application Suitable for Server

Furniture Require rack for better mounting

Warranty 3 Years Onsite



- 68 -

Annexure-VII

Printer:

Item Required Specifications

Make Manufactured by ISO 9001 & 14001

Paper Size A3, A4, Letter, Executive, Legal

Print Speed 27 ppm (letter)/28 ppm (A4) black & colour

Resolution 600 x 600 dpi

Memory 64 MB Standard Up-gradable to 256 MB

Paper Type Plain paper, transparencies, thick stock (120 GSM), labels and envelopes

Paper Handling Input Tray-500 sheet tray, 100 sheet multipurpose tray Output Tray- 250

sheet face down bin

Duplex Printing Automatic two sided printing

Colour Matching Automatic - document, photographic, graphics

Interface 1 Bidirectional IEEE-1284-C parallel port, 1 USB 1.1 port

Network Interface 10/100/1000 Mbps Ethernet interface with UTP port

Printer Server S/W Standard Print Server Software

Compatibility Windows 98, 2000, XP, NT, Server 2003

Duty Cycle 120000 pages per month



- 69 -

ANNEXURE-VIII

FORM OF JOINT VENTURE/ CONSORTIUM AGREEMENT

(ON NON-JUDICIAL STAMP PAPER OF APPROPRIATE VALUE TO BE PURCHASED IN THE NAME

OF JOINT VENTURE)

PROFORMA OF JOINT VENTURE AGREEMENT BETWEEN ……………………………………………….

AND ………………………………………………. FOR BID SPECIFICATION NO.

………………………………………………. OF (CESU).

THIS Joint Venture Agreement executed on this ……….. day of …………… Two thousand and

…………………… between M/s. …………….…………….a company incorporated under the laws of

…………….……………. and having its Registered Office at ……………. …………….…………….

……………. (hereinafter called the "Lead Partner" which expression shall include its successors,

executors and permitted assigns), M/s. …………….…………….……………. a company incorporated

under the laws of …………….…………….……………. and having its Registered Office at …………….

……………. ……………. (hereinafter called the "Partner" which expression shall include its successors,

executors and permitted assigns) and M/s. …………….…………….……………. a company incorporated

under the laws of ………………………………………….and having its Registered Office at (hereinafter

called the "Partner" which expression shall include its successors, executors and permitted assigns) for

the purpose of making a bid and entering into a contract (in case of award) against the Specification No.:

…………….…………….……………. for Construction of …………….……………. of (CESU)., a company

incorporated under the ……………. having its. Registered Office at …………………………………….

(hereinafter called the "Owner).’

WHEREAS the Owner invited bids as per the above mentioned Specification for the design manufacture,

supply and erection, testing and commissioning of Equipment Materials stipulated in the bidding

documents under subject Package for

AND WHEREAS Annexure -A (Qualification Requirement of the Bidder), Section-SCC,

Vol.-IA, forming part of the bidding documents, stipulates that a Joint Venture of two or more qualified firms as partners, meeting the requirement of Annexure-A, Section SCC as applicable may bid, provided the Joint Venture fulfils all other requirements of Annexure-A, Section SCC and in such a case, the BID shall be signed by all the partners so as to legally bind all the Partners of the Joint Venture, who will be jointly and severally liable to perform the Contract and all obligations hereunder.

The above clause further states that the Joint Venture agreement shall be attached to the bid and the

contract performance guarantee will be as per the format enclosed with the bidding document without any

restriction or liability for either party.

AND WHEREAS the bid has been submitted to the Owner vide proposal No dated by Lead Partner based

on the Joint Venture agreement between all the Partners under these presents and the bid in accordance

with the requirements of Annexure-A (Qualification Requirements of the Bidders), Section -SCC has been

signed by all the partners.

Page 1 of 3


- 70 -

NOW THIS INDENTURE WITNESSETH AS UNDER:

In consideration of the above premises and agreements all the Partners to this Joint Venture do hereby

now agree as follows:

1. In consideration of the award of the Contract by the Owner to the Joint Venture partners, we, the Partners to the Joint Venture agreement do hereby agree that M/s …………….…………….……………. shall act as Lead Partner and further declare and confirm that we shall jointly and severally be bound unto the Owner for the successful performance of the Contract and shall be fully responsible for the design, manufacture, supply, and successful performance of the equipment in accordance with the Contract.

2. In case of any breach of the said Contract by the Lead Partner or other Partner(s) of the Joint Venture agreement, the Partner(s) do hereby agree to be fully responsible for the successful performance of the Contract .and to carry out all the obligations and responsibilities under the Contract in accordance with the requirements of the Contract.

3. Further, if the Owner suffers any loss or damage on account of any breach in the Contract or any shortfall in the performance of the equipment in meeting the performance guaranteed as per the specification in terms of the Contract, the Partner(s) of these presents undertake to promptly make good such loss or damages caused to the Owner, on its demand without any demur. It. shall not be necessary or obligatory for the Owner to proceed against Lead Partner to these presents before proceeding against or dealing with the other Partner(s).

4. The financial liability of the Partners of this Joint Venture agreement to the Owner, with respect to any of the claims arising out of the performance of non- performance of the obligations set forth in the said Joint Venture agreement, read in conjunction with the relevant conditions of the Contract shall, however, not be limited in any way so as to restrict or limit the liabilities of any of the Partners of the Joint Venture agreement.

5. It is expressly understood and agreed between the Partners to this Joint Venture agreement that the responsibilities and obligations of each of the Partners shall be as delineated in Appendix-I (*To be incorporated suitably by the Partners) to this agreement. It is further agreed by the Partners that the above sharing of responsibilities and obligations shall not in any way be a limitation of joint and several responsibilities of the Partners under this Contract.

6. This Joint Venture agreement shall be construed and interpreted in accordance with the laws of India and the courts of Delhi shall have the exclusive jurisdiction in all matters arising thereunder.

7. In case of an award of a Contract, We the Partners to the Joint Venture agreement do hereby agree that we shall be jointly and severally responsible for furnishing a contract performance security from a bank in favour of the Owner in the forms acceptable to CESU for value of 10% of the Contract Price in the currency/currencies of the Contract.

8. It is further agreed that the Joint Venture agreement shall be irrevocable and shall form an integral part of the Contract, and shall continue to be enforceable till the Owner discharges the same. It shall be effective from the date first mentioned above for all purposes and intents.

Page 2 of 3


- 71 -

IN WITNESS WHEREOF the Partners to the Joint Venture agreement have through their authorised

representatives executed these presents and affixed Common Seals of their companies, on the day,

month and year first mentioned above.

1. Common Seal …………….……………. of For Lead Partner

has been affixed in my/our presence

pursuant to the Board of Director's (Signature of authorised representative)

resolution dated ……………….. Name... …………….…………….

Signature.. ………….……………. Designation …………….…………….

Name …………….…………….…………… Common Seal of the company

Designation…………….…………….…. …………….…………….…………….

2. Common Seal of …………….…………….………… For other Partners

has been affixed in my/our presence

pursuant to the Board of Director's (Signature of authorized representative)

resolution dated ……… Name... …………….…………….

Signature.. ………….……………. Designation …………….…………….

Name …………….…………….…………… Common Seal of the company

Designation…………….…………….… …………….…………….………….

WITNESSES:

1. …………….…………….…………. 2. …………….…………….………….

(Signature) (Signature)

Name …………..…………….…………….… Name …………….…………….…

(Official address) (Official address)

Page 3 of 3


- 72 -

SCHEDULE-I

DETAILS OF METER LOCATIONS FOR AMR IMPLEMENTATION

Sl.

No.

Name of the

Circle

Name of the

Division

Name of the

Sub-Division

No. of

Consumers

No. of

33KV

feeders

No. of

11 KV

feeders

EHT HT LT

1 Circle-1,

Bhubaneswar

BCDD-I

Bhubaneswar Sub-Division -I

65 68 2 16

Sub-Division-II 97 120 - 5

Sub-Division-III 65 76 2 10

BCDD-II

Bhubaneswar Nayapalli

124 50 2 20

Khandagiri 61 39 1 09

Periphery 134 52 4 16

BED

Bhubaneswar Rasulgarh

162 162 7 16

Temple 40 38 2 10

NED Nimapara Nimapara 19 06 3 10

Pipilli 7 05 2 11

Kakatapur 2 07 1 05

2 Circle-2,

Bhubaneswar KED Khurda Khurda

01 139 34 3 15

Begunia 8 01 2 12

Jankia 54 17 - 07

Jatni 66 28 1 11

Banki 3 04 - 09

PED Puri Sub-Division -I 34 41 2 08

Sub-Division-II 19 04 11

Sub-Division-III 40 22 1 11

Sakhigopala 09 12 1 06

NED Nayagarh Nayagarh 14 24 2 17

Itamati 03 02 1 08

Khandapara - 04 1 08

Dasapalla 09 04 1 08

BED Balugaon Balugaon 01 26 11 2 07

Tangi 11 13 2 06


- 73 -

Sl.

No.

Name of the

Circle

Name of the

Division

Name of the

Sub-Division

No. of

Consumers

No. of

33KV

feeders

No. of

11 KV

feeders

EHT HT LT

3 Cuttack, Circle CDD-I Cuttack Ranihat 64 89 - 09

Sisubhaban 14 46 1 05

Kalinga 26 33 - 09

CDA 18 22 3 06

CDD-II Cuttack Badambadi 39 84 1 06

Mahanadi Vihar 16 36 4 10

Jobra 01 65 143 3 16

CED Cuttack Choudwar 01 70 24 3 10

Badachana 26 08 1 12

Niali 02 - - 02

Gopalpur 27 08 2 10

AED Athgarh Athgarh 03 30 08 3 14

Narsinghpur 02 06 1 13

SED Salipur Salipur 07 02 1 05

Mahanga 02 - 1 04

Nischintkoili 04 01 - 05

4 Dhenkanal,

Circle

DED

Dhenkanal Dhenkanal

01 52 23 6 11

Kamakhyanagar 55 07 4 22

Hindol Road 39 08 1 08

Gondia 03 - 1 04

AED Angul Angul 47 27 3 16

Chendipada 01 16 - 1 06

Boinda 06 01 2 16

TED Chainpal Chainpal 07 19 12 1 04

Talcher 02 33 10 3 13

Parjang 14 02 1 08

Pallahara 09 01 1 18


- 74 -

Sl.

No.

Name of the

Circle

Name of the

Division

Name of the

Sub-Division

No. of

Consumers

No. of

33KV

feeders

No. of

11 KV

feeders

EHT HT LT

5 Paradeep

Circle Paradeep Paradeep

03 43 02 3 04

Tirtol 03 01 2 09

Kujanga 03 - - 04

KED-I

Kendrapara Kendrapara

42 08 3 13

Aul - 01 - 08

Pattamundai 06 - 4 13

Rajnagar 02 - 1 03

KED-II

Marshaghai Marshaghai

07 - 1 09

Mohakalapada 04 02 - 07

JED

Jagatsinghpur Jagatsinghpur

06 06 3 08

Balikuda 01 01 - 09

Raghunathpur 07 - 1 07

The above number of metering points is as on 31.03.2011.The actual number of meters specified

against each sub division may vary at site.

General Manager(AT&C) CESU, Bhubaneswar


- 75 -

SCHEDULE-II

WORK COMPLETION SCHEDULE

(To be kept with Part –I Techno-Commercial Bid Envelop)

Bidder’s Name & Address

To The GM (AT&C) CESU, Bhubaneswar Dear Sir(s),

We hereby declare that the following Work Completion Schedule shall be followed by us for the purpose

of subject package

Sl. No Description of Work Period in Months (from the

date of issue of work order)

Date: (Signature) …………………..

Place: (Printed Name) ……………….

(Designation) …………………..

(Common Seal) ………………..


- 76 -

SCHEDULE-III

DEVIATION SHEET (To be kept with Part –I Techno-Commercial Bid Envelop)

(Utility may accept the suggestion if not having price implication. However, no disqualification on this basis is envisaged.)

To The G.M. (AT & C) CESU, 2

nd Floor, IDCO Tower

Janapath, Bhubaneswar-22 Dear Sirs,

Sub: DEVIATIONS for Supply, Installation, Operation and maintenance of Automatic Meter

Reading (AMR) Solution for selected Potential Consumers and 33KV, 11KV feeders

under CESU

The following are the Deviations and variations from and exceptions to the specifications and

documents for the above subject Project. These deviations and variations are exhaustive. Except

for these deviations, the entire work shall be performed as per your specifications and

documents.

I certify that the above deviations/suggestions are having no additional price implication over &

above Contract price.

Note:

1. Continuation sheets, of like size and format, may be used as per Bidder’s requirements and

annexed to this Schedule.

2. This will be read out during opening of Part-I Bid.

3. In case of no deviations, a statement to that effect must be given

Date:

Place: NAME & SIGNATURE OF BIDDER WITH SEAL

Volume/

Clause

Ref./Page

No.

As specified in the Scope of

Work or any related area

Deviation and

variation to the

specification


- 77 -

SCHEDULE-IV

PRICE AND QUANTITY

(TO BE KEPT IN PART-II PRICE BID ENVELOP)

The bidders have to quote Price bid proposal for four different formats separately.

FORMAT –I (Monthly Leasing Charges per Consumer Only)

A. AMR Solution Monthly Leasing Charges per consumer:

Sl.

No.

Category of

Consumers

Particulars

No. of

Metering

points

Monthly Leasing Cost (Consumer /

Month) inclusive of all taxes &

duties ( In Rs.)

Total leasing cost for five

years

(inclusive of all taxes & duties

( In Rs. )

1

CAT_01 &

CAT_02

Unit Price per AMR point

(Feeders & EHT/HT consumer) 2046

2 CAT_03


(LT consumer) 2220

Total=A 4266

Total Price in Words………………………………………………………………………………..

Note:

1. Total leasing period shall be 5years from the date of completion and final acceptance of total AMR Solution.

2. Any addition/deletion of new metering points to the present metering points shall be paid at the same cost quoted against each category

of consumers.



- 78 -

FORMAT –II (Monthly Leasing Charges per Consumer plus AMR solution transfer charges after five years)


Sl.

No.

Category of

Consumers

Particulars

No. of

Metering

points


Month) inclusive of all taxes & duties (

In Rs.)

Total leasing cost for five

years

(inclusive of all taxes & duties (

In Rs. )

1

CAT_01 &

CAT_02



2 CAT_03


(LT consumer) 2220

B. AMR Solution Transfer Charges after completion of five years project period.

Grand Total = A+B


Note:


2. Any addition /deletion of new metering points to the present metering points shall be paid at the same cost quoted against each category

of consumers.

3. CESU at its discretion may take over the project after completion of the total project period of 5years unconditionally at the price quoted

by the AMR solution provider in its price bid



- 79 -

FORMAT –III (Monthly Leasing Charges per Consumer plus AMR solution transfer charges after five years Plus AMC Charges for Two

years)


Sl.

No.

Category of

Consumers

Particulars

No. of

Metering

points


Month) inclusive of all taxes & duties (

In Rs.)

Total leasing

cost for five

years

(inclusive of

all taxes &

duties ( In

Rs. )

1

CAT_01 &

CAT_02



2 CAT_03


(LT consumer) 2220

B. AMR Solution Transfer Charges after completion of five years project period.

C. Annual Maintenance Cost for Two years after completion of five years project period.

Grand Total = A+B+C


Note:


2. Any addition /deletion of new metering points to the present metering points shall be paid at the same cost quoted against each category of consumers.

3. CESU at its discretion may take over the project after completion of the total project period of 5years unconditionally at the price quoted by the AMR solution provider in its price bid.



- 80 -

REMARKS:

(i) Please note that the price shall be inclusive of all charges/taxes/duties.

(ii) In case of any of the equipment, import of any accessories is involved, no import assistance shall be provided by CESU, neither

custom duty shall be paid separately. The offered price shall be inclusive of all duty and other taxes/ charges.

(iii) The price quoted shall be FIRM only.

(iv) If any column is left blank shall be treated as included in the bid price.

(v) Bidder shall submit in the prescribed format only, failing which bid price shall not be considered.



- 81 -

FORMAT-IV (Fixed Charges for supply & installation of TP boxes for different categories of meter as per requirements at site)

Sl.

No.

Category of TP Boxes

Fixed Unit Cost per TP box inclusive of all taxes & duties

(In Rs.)

1 TP box for 3-Ф HT Meters

2 TP box for 3-Ф LTCT Meters

3 TP box for 3-Ф Whole Current Meter

Total (in Rs.)


Note : The bidder may provide the suitable TP box where existing boxes could not house the modem inside. The bidder should quote

unit prices for different categories of boxes in the price bid.



- 82 -

SCHEDULE –V

Service Level Agreement (SLA)

(To be kept with Part –I Techno-Commercial Bid Envelop))

Sl No. Service Parameter Service Level Validation Penalty

1.1 Operations Performance

Submission of required meter data to CESU IT Center for raising bill against consumers on time

100% All the required meter data for billing should be available on time.

2% of monthly Leasing charges for every default

Submission of required feeder meter data to CESU IT Center for audit and reconciliation purpose

100% All the required feeder meter data for audit and reconciliation should be available on time.


Submission of meter data for analysis in the desired format as specified by CESU from time to time

99% Accurate data availability on time.


Submission of MIS / other reports required by Govt./ OERC and CESU from time to time

99% Accurate and timely data availability.


2.1 Project Management

Submission of Monthly Project Status Reports & Conducting Status meetings

100% Minutes of Meetings Approval of Status reports by project in Charge


2.2 Helpdesk Resolution of ticket logged as per the Severity definition chart

99% Reports generated from Ticket logging system.

95%-99% calls resolved in specified time: 2% penalty on the monthly Leasing charges 90% - 95% calls resolved in specified time: 5% penalty on the monthly Leasing charges

2.3 Install, Moves, Add, Changes (IMAC) services

Should be part of Monthly project status report

95% Report 0.2% of monthly Leasing charges

2.4 Asset / Inventory Management

Provide monthly MIS Asset Inventory 95% Report 0.2% of monthly Leasing charges

2.5 LAN & local server administration

Resolution of ticket logged 99% Reports generated from Ticket logging system

Covered under 2.1


- 83 -

2.6 Network Monitoring & Management

Bidder to monitor the availability of the network link for 99.99% uptime and should measure link availability on a monthly basis.

99.99% Downtime reports on the Network performance

Penalty of 2% per month will be deducted from the monthly Leasing charges, if the reports are not submitted by the bidder.

Resolution of ticket logged related to Networks

99.99% Reports generated from Ticket logging system

Covered under 2.1

Data Centre Network Availability Minimum of 99.99% uptime measured on a monthly basis

99.99% Report • 2% of monthly Leasing charges for less than 99.99% • 3% of monthly Leasing charges for less than 98.0% • 5 % of monthly Leasing charges for less than 96%

Regional Offices Network Availability Minimum of 99.99% uptime measured on a monthly basis

99.99% Report • 2% of monthly Leasing charges for less than 99.99% • 3% of monthly Leasing charges for less than 98% • 5 % of monthly Leasing charges for less than 96 %

Divisional &Other Offices Network Availability Minimum of 99.99% uptime measured on a monthly basis

99.99% Report • 2% of monthly Leasing charges for less than 99.99% • 3% of monthly Leasing charges for less than 98%

2.7 Server and DB Administration / Management

Rollout of patches (OS, infra level) on workstations and Servers after patch being approved on test environment

99.9% Patch update report 0.5% of monthly Leasing charges

Uptime of app servers 99.9% Report • 2% of monthly Leasing charges for less than 99.8%• 3% of monthly Leasing charges for less than 98%• 5 % of monthly Leasing charges for less than 5%

MIS report of database scheme, disk space, storage and user role

99% Report 0.5% of monthly Leasing charges

2.8 Backup/ Restore Management

The Supplier should take backup as per the backup schedule defined by utility

99% Report If the negligence is found in monthly audit, the Bidder would be penalized a sum of Rs. 5,000/- per negligence.


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Utility would periodically (once a quarter on a random day) request the Supplier to restore the backup data

100% Report Rs 5000/- for every restore test failure

3.1 Incident management

Resolution of ticket logged in Incident Management tool

99% Reports generated from Ticket logging system

0.5% of monthly Leasing charges

3.2 Problem Management

Supplier shall analyze all the incidents and provide a root cause report every month if there are more than 10 incidents of the same type. Supplier shall take the needed corrective action to prevent further issues due to the same cause.

100% timely submission covering all incidents logged in that month

• Root cause report• Incident report stating problems faced by the users• Document detailing corrective action

• 5% penalty on the monthly Leasing charges of that Project Area, if the Supplier does not submit a problem report for that month.• 5% penalty on the monthly Leasing charges of that Project Area, if the Supplier does not perform the corrective action for more than one calendar month.

3.3 Availability Management

Should be part of Monthly status report 99% Report 0.2% of monthly Leasing charges

3.4 Performance Management


3.5 Capacity management


3.6 Security Management


4 Resource Management

Number of shift days for which resource present at the designated location / Total number of shift days

98% averaged over all resources designated for bidder’s services - calculated on a monthly basis

• Attendance track • Call Log • Audit calls/ visits Measured on a monthly basis

If the resource availability is less than 95%, then payment shall be deducted based on the pro-rata basis. (Total Leasing cost per day divided by nos. of persons deployed) Further deduction Rs.2,000/- per day per engineer/shall also be made on account of loss of utility/service

Resource provided is not as per specified certification / experiences

100% of the resource given

Experience Certificate of Leasing personnel submitted by Supplier to Utility

Per day deduction = 0.5 * (Monthly value for that manpower as per SOR) / 30



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SCHEDULE -VI

CHECK LIST

(To be kept with Part –I Techno-Commercial Bid Envelop)) Bidder’s Name & Address

To The GM (AT&C) CESU, Bhubaneswar Dear Sir(s),

Sl. No. Item Description Status of the

Submission of data

Remarks

1. Bid Guarantee Yes /No If yes please give details No, amount, validity & date of issue.

2. Qualifying Requirements Data Yes /No

3. Deviations Yes /No

4 Bid validity Yes /No If yes state here the period.

5 Period of completion Yes/No If, yes please state here the period of completion.

6 Additional information offered by

bidder

State here briefly

N.B.:- The contents of this schedule will be read out during opening of Part-I Bid.

………………………

Signature of Bidder

Date & Seal:


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SCHEDULE - VII

PROJECT EXPERIENCE

(To be kept with Part –I Techno-Commercial Bid Envelope)

Sl. No.

Project / Scheme

Name

DD/MM/YY of

Commencement

DD/MM/YY of Completion

Consulting / Implementation

Scope of Project

Including the No. of meters handled

under AMR solution

Power Sector /

others & Name of the Client

Relevant Proof

submitted (YES/NO)


CENTRAL ELECTRICITY SUPPLY UTILITY OF … final...Automatic Meter Reading Project - 3 - CENTRAL...

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