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CELEBRATED OVER 25 YEARS OF QUALITY SERVICE Slide 2 Our Mission is to work for the success of our clients by providing efficient collection and billing strategies. Efficient means full service collection agency, complete billing service, legal support, achieve and maintain 100% client satisfaction. Debt Collection Specialists Since 1982 Solutions To A World of Problems MISSION STATEMENT Slide 3 We Specialize In: Medical Collections Medical Billing Retail Collections Commercial Collections Out Source Programs Precollect Service Slide 4 Diverse Client Base Hospitals Faculty Practice Plans Medical Groups Banks Retail Stores Oil Companies Utility Companies References are available upon request Slide 5 Setting the Standard for Healthcare Receivables Hospitals Faculty Practice Plans Physician Groups Home Health Agencies Emergency Medical Service (EMS) Slide 6 Managing Your Medical Billing With: Settlement of Account Balances Day One Billing Commercial Insurance No Fault & Workers Comp Insurance Projects Electronic Submission Offsite Integrated Access Slide 7 Certifications FDCPA Certified HIPAA Compliant Fully Trained/Certified Collectors All Local & State Licenses (where applicable) Medipent Certified Slide 8 What We Can Offer: Legal Department Credit Reporting Client Service Representative Skip Tracing Team Asset Location Department Payment Counseling Multilingual Capabilities Slide 9 Payment Options Checks MasterCard / Visa / AMEX / Discover Western Union Electronic Funds Transfer (EFT) Payment Plans Settlement Options Conveniently Located for Walk-ins Slide 10 Sample Reports Acknowledgements Client Inventory Reports Statements & Remittances Cancellation Reports History Reports Customized Reports Slide 11 Latest Technology State of the Art Network System #1 Industry Collection Software Claimware Medical Billing Software Onsite & Offsite Data Encrypted Backups Automated Predictive Dialer Integrated Scanning System Advanced Voicemail Phone System Electronic Assignment of Accounts Cisco Firewall VPN Technology for Offsite Access Slide 12 Associations HFMA NYCA ACA CCA Slide 13 International Recovery Associates continues to be our top performing agency, year after year. I.R.A. has afforded us total confidence that our facility is being represented in a professional and business like manner. James Sunyar Director of Patient Accounts John T. Mather Hospital Recognized In The Industry Slide 14 LET OUR STAFF REPRESENT YOUR BUSINESS PROFESSIONALLY AND IN ACCORDANCE WITH ALL STATE AND FEDERAL REGULATIONS Slide 15 OUR OFFICE & STAFF Slide 16 Let Our $en$e Collect Your Dollars International Recovery Associates, Inc. 195 Smithtown Boulevard Nesconset, New York 11767 Phone: (800) PAY-3500 Fax: (631) 360-0459 www.iraweb.com Angelo Raucci Paul Zucker Vice President President