Vendor Membership Addon - Magento Multi-Vendor Marketplace Addon by CedCommerce
CedCommerce Magento Marketplace - Multi-Vendor Marketplace Extension User Manual for Admin
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Transcript of CedCommerce Magento Marketplace - Multi-Vendor Marketplace Extension User Manual for Admin
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[CedCommerce Marketplace] CedCommerce Marketplace is a powerful module for the Magento E-commerce platform, which will convert your online store into a rich featured Multi seller shopping mall. Multiple vendors can come across one platform and start their online shop in just a few simple steps. CedCommerce Marketplace fulfills most of the needs of the vendors/admin/customers and includes all the features which are required in a marketplace extension.
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CedCommerce Marketplace
Admin User Manual
Version - 2.0
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Table of Contents I. Overview ............................................................................................................................................... 5
II. Manage Vendor Configuration ............................................................................................................. 5
1) General .............................................................................................................................................. 6
2) Vendor Account Option .................................................................................................................... 6
a) Require Admin Approval ............................................................................................................... 6
b) Default Group ............................................................................................................................... 6
c) Email Sender ................................................................................................................................. 7
d) Vendor Approval Notification Email ............................................................................................. 7
e) Vendor Rejected Notification Email .............................................................................................. 7
f) Vendor Deleted Notification Email ............................................................................................... 7
3) Vendor Products ............................................................................................................................... 7
a) Required Admin Approval ............................................................................................................. 8
b) Allowed product type.................................................................................................................... 8
c) Vendor Products Limit .................................................................................................................. 9
d) Allowed Categories ....................................................................................................................... 9
e) Product Approval Notification Email .......................................................................................... 10
f) Product Rejected Notification Email ........................................................................................... 10
g) Product Deleted Notification Email ............................................................................................ 10
h) Email Sender ................................................................................................................................. 9
4) Downloadable Product Configuration .............................................................................................. 9
i) Allowed Link Formats .................................................................................................................. 10
j) Allowed Sample Formats ............................................................................................................ 10
5) Vendor Orders ................................................................................................................................. 10
a) Enable New Order Notification Email ......................................................................................... 11
b) New Order Notification Template .............................................................................................. 11
c) Enable Cancel Order Notification Email ...................................................................................... 11
d) Order Cancel Notification Template ........................................................................................... 11
6) Vendor Payments ............................................................................................................................ 11
a) Calculate Commission Fee .......................................................................................................... 12
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b) Commission Fee .......................................................................................................................... 12
7) Vendor Shop Pages (Frontend) ....................................................................................................... 12
a) Title ............................................................................................................................................. 14
b) Description .................................................................................................................................. 14
c) Banner ......................................................................................................................................... 14
d) Banners Image width / Height .................................................................................................... 15
e) Grid View Image Width / Height ................................................................................................. 15
f) Grid View Image Width / Height ................................................................................................. 15
8) SEO Information(CsMarketplace Page) ........................................................................................... 16
9) Vendor Log / Debug Settings .......................................................................................................... 16
a) Enabled ....................................................................................................................................... 16
b) Vendor Data Process Log File Name ........................................................................................... 16
c) Vendor Exception Log File Name ................................................................................................ 16
d) Debug Enabled ............................................................................................................................ 17
III. Manage Vendors ............................................................................................................................. 17
1) Add New Vendor ............................................................................................................................. 20
a) General Tab ................................................................................................................................. 21
b) Company Information Tab .......................................................................................................... 20
c) Support Information Tab ............................................................................................................ 20
d) SEO Information Tab ................................................................................................................... 20
e) Payment Details .......................................................................................................................... 22
f) Vendor Products ......................................................................................................................... 22
g) Vendor Orders ............................................................................................................................. 22
h) Vendor Transaction ..................................................................................................................... 22
2) Edit Vendor From Grid .................................................................................................................... 23
3) Approve /Disapprove Vendor ......................................................................................................... 23
IV. Vendor Products ................................................................................................................................. 23
1) Pending Products ............................................................................................................................ 23
2) Approved Products ......................................................................................................................... 26
3) All Products ..................................................................................................................................... 27
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V. Vendor Orders ................................................................................................................................. 28
VI. Vendor Transactions ....................................................................................................................... 28
1) Order Transaction Grid ................................................................................................................... 28
2) Credit/ Debit Transaction ................................................................................................................ 29
3) Transaction View ............................................................................................................................. 31
VII. Customer Configuration (Dependency) .......................................................................................... 33
1) Per Website ..................................................................................................................................... 33
2) Global Mode.................................................................................................................................... 34
3) Switch modes Re-index (Required) ................................................................................................. 35
a) Website to Global (Re-index) ...................................................................................................... 36
b) Global to Website (Re-index) ...................................................................................................... 36
VIII. Admin Notifications ........................................................................................................................ 37
1) Manage Vendor Panel ..................................................................................................................... 37
2) Vendor Pending Products ............................................................................................................... 38
3) Rebuild Vendor Account Sharing .................................................................................................... 38
IX. Support............................................................................................................................................ 38
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Overview CedCommerce Marketplace is a very powerful feature rich open source extension for the
Magento e-commerce platform which converts your online store into the Multi Sellers/Multi
vendors shopping platform. Where they get a very popular platform to sell their products and
get to reach of the vast amount of customers. Administrator will have enormous number of
features from where he can control the flow of the marketplace.
Vendors can create their shops in the main CsMarketplace and they can control their store by
the very easy handling dashboard. Vendor has ability to add the products from their vendor
panel. Manage their products, see the orders placed in respect to their products, can see the
transactions commission paid by the admin to the vendor. Can see the analysis report the
performance of their store.
Customer can come to the platform and they are able to see the products provided by the
different sellers. So here the customer will have the feature to get the product in the
competitive price by the different sellers. Customer placed the orders for the multiple vendors.
All the payment will receive by the admin and then admin can transfer the amount of the
commission to the respective vendors.
Manage Vendor Configuration System configuration settings are one of the very important functions of the CedCommerce
marketplace extension. From here admin can control the features of the extension. To reach
the configurations go to the CsMarketplace > Vendor Configuration. The following screen will
be open on this page.
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Vendor configuration page will have total 8 groups. Each group feature is explained by their
naming convention.
1) General In the general group the setting to “Enable Vendor System” is a yes/no type this will make
the whole extension CedCommerce Marketplace feature enable or disable at once.
2) Vendor Account Option This group will have the following fields-
a) Require Admin Approval
When it is set to yes then customer needed the admin approval to become vendor. If it
is set to no then admin approval will not be required to become vendor.
b) Default Group
Then admin can set the default group for new vendor from the dropdown field. Also
admin can set the various email templates and email senders for Account mails.
Click here to view the
configuration settings of
CedCommerce Marketplace
extension
Click here to see vendor
account setting
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c) Email Sender
Set the email sender contact to the configuration. Then each time the communication
through the mail which we are sending will send by the same selected contact.
d) Vendor Approval Notification Email
Set email template for the vendor approval notification.
e) Vendor Rejected Notification Email
Set email template for the vendor rejection notification.
f) Vendor Deleted Notification Email
Set email template for the vendor deletion notification.
3) Vendor Products This group will have the following fields.
Click here to see the
vendor account settings
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a) Required Admin Approval
This field will give control to the admin that which product he want to allow by
default or he needs all product to review first then approve manually. If the field is
set to “NO” then all product created by vendor will be auto approved. If set to “YES”
then admin will manually approve product then it will be listed on the frontend.
b) Allowed product type
In the field “Allowed product type” admin can assign which type of product vendor
can create.
If this field is set to yes
then vendor need the
admin approval for their
products otherwise no
approval will be required
Click here to see
the setting of the
vendor products
Vendor will be able
to create only
limited products if
limit is set here
Only the categories
selected from here
will be available to
the vendor at the
time of product
creation
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c) Vendor Products Limit
The admin can restrict the product creation limit of the vendor by setting the limit from
here.
d) Allowed categories
The categories selected from here will only be available to the vendor at the time of product
creation.
e) Product Approval Notification Email
Set email template for the approved product notification to vendor.
f) Product Rejected Notification Email
Set email template for the rejected product notification to vendor.
g) Product Deleted Notification Email
Set email template for the deleted product notification to vendor.
h) Email Sender
Set the email sender contact for the communication regarding vendor product
management.
4) Downloadable Product Configuration This group will have the following fields,
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i) Allowed Link Formats
Admin can set the various allowed formats for the full version of the downloadable
product type. Admin can enter the product types by the comma separated.
j) Allowed Sample Formats
Admin can set the various allowed formats for the sample version of the
downloadable product type. Admin can enter the product types by the comma
separated.
5) Vendor Orders This group will have the following fields,
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a) Enable New Order Notification Email
If this is set to “YES” then the new order notification send to the vendor, “NO” it will
not send email to the vendors.
b) New Order Notification Template
Set the email template for the new order notification to the vendor.
c) Enable Cancel Order Notification Email
If it is set to “YES” then the cancel orders email notification send to vendors if set
“NO” then it will not send notification for the canceled orders.
d) Order Cancel Notification Template
Set the email template for the canceled order notification to the vendor.
6) Vendor Payments This group will have the following fields,
Click here to see the
setting of vendor orders
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a) Calculate Commission Fee
Admin can set the commission fees calculation rule. Currently allowed rules are-
- Percentage
- Fixed
b) Commission Fee
Can set the amount of the commission fee the final amount will depend on the
calculate commission fee field selection.
7) Vendor Shop Pages (Frontend) This Group will have the following fields
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This group gives admin ability to manage the front end pages related to the vendors landing
pages.
Click here to view setting for the
vendor shop page in frontend
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a) Title
Admin can set the title for the mail vendor shop page. This main page has the listing
of all the vendors shop.
b) Description
Admin can set the Description for the vendor shop page which will show on the
vendor shop page.
c) Banner
Admin can upload the banner on the Vendor shop page.
Title of Vendor Shop
page
Description of Vendor Shop
page
Banner of Vendor Shop
page
Grid view image
height /width
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d) Banners Image width/Height
Admin can set the banner width and height size according to his theme.
e) Grid View Image Width/Height
Admin can set the image width and height in the grid view. All the images of the
vendor shop page will be controlled from here.
f) Grid View Image Width/Height
Admin can set the image width and height in the list view. All the images of the
vendor shop page will be controlled from here.
For the above settings of the Vendor shop page preview is shown above so you can
understand which area will reflect the changes.
8) SEO Information (CsMarketplace Page) The admin can add the SEO related keywords for the site in the “Meta Keyword” field and
give the SEO description in the “Meta Description” field.
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9) Vendor Log / Debug Settings This group mainly controls the bug tracking and easy bug reporting tool. It is very important
tool for the core functionality to make the healthy. If the merchant is getting any issue with
the extension they can easily track the bug page and report to our support system.
a) Enabled
If Log settings status is set to yes then it will make the log of all the irrelevant activity
occurred in the system.
b) Vendor Data Process Log File Name
Admin can set the name for the processed logged file name. It will track the data for
the Marketplace order; transaction if any issue occurred in that section so our
support team can see the processed data and solve the issue.
c) Vendor Exception Log File Name
Admin can set the name for the exception logged file name. If any exception occurs
in the system it will track the record for the exception.
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d) Debug Enabled
If it is set to yes then the bug tracking icon will be showing on the site. In admin site
as well in the frontend site you will be able to see the bug reporting icon on the top
right section. When you click there you will be able to see the different reporting
options.
Manage Vendors To manage the vendors in the CedCommerce Marketplace extension admin can go to the
CsMarketplace > Manage Vendors link.
Fill the bug
related data in
the form and
report the bug.
Click on the bug
icon it will show
the option for
reporting
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Vendor page will show like the below screenshot.
From the above page vendor can create a new vendor by clicking on “Add New Vendor”
button. On Click of the “edit” can edit vendor information. By clicking on the link
“Approve/Disapprove” it will approve or disapprove the vendor.
Click here to open the
manage vendor page.
Click here to add
a new vendor
Click here to edit
a vendor
Click link to approve
or disapprove vendor
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1) Add New Vendor
Create a new vendor in a market place. We are using the Mage customer’s modules as the
vendors and extended the customers features and added fields for the vendor’s profile. So
if you are creating a new vendor you are actually assigning a existing customer as a vendor.
a) General Tab
If admin does not want to assign an existing customer then he can create a new
customer and assign newly created customer as vendor.
- Associated Customer: Can assign an existing customer to vendor.
- Shop Url: A unique shop url should be assign to the vendor shop
- Status: Set the status of the vendor you can new/approve/disapprove.
- Vendor Group: Can assign the vendor to the particular group.
- Public Name: Can set some of the public name for the vendor which
customer can see.
- Name: Name of the vendor
- Gender: Can set the gender of the vendor.
- Profile Image: can set some profile avatar image.
- Contact Number: Can set some particular contact number.
Click here to create a
new customer
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b) Company Information Tab
Below shown the company information tab.
Company Name: If vendor associated to some company he can set the name.
- About: About the company Information can be set.
- Company Logo: Can upload company logo.
- Company Banner: Can upload the company banner.
- Company Address: can set the company address.
All the above information related to company is viewable at frontend.
c) Support Information Tab
Admin can set the support information details here.
- Support Number: Vendor support contact number.
- Support Email: Vendors Support email can be entered here.
- Facebook ID: Vendor’s Facebook Id can be given here.
- Twitter ID: Vendor’s Twitter Id can be given here.
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d) SEO Information Tab
Admin can set the support information details here.
- Meta Keywords: SEO related keywords for the vendor shop can be added here.
- Meta Description: The description of SEO related keywords can be given here.
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By entering all the above 4 tabs information admin can save the vendor’s form the new
vendor will be create instantly. When the customer is saved successfully there four new
tabs will be available there for the extra information.
e) Payment Details
Payment details can be view only by the admin this information will be filled by the
vendor from the vendor panel frontend.
f) Vendor Products
All the vendor products will be shown here in this section. Admin can view all the
vendors associated products.
g) Vendor Orders
All the vendor related orders can be view from this tab.
h) Vendor Transaction
All the vendor transaction related to the vendor will be show here.
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2) Edit Vendor from Grid Admin can edit any vendors detail by just clicking on the edit link from the manage vendor
grid and can update the information about the vendor and save the vendor.
3) Approve/Disapprove Vendor Admin can approve or disapprove the vendors from the manage vendor grid on the link
there are the links are available. If you click on the “Approve” the vendor will be approve
and his vendor shop will be become live. Click on “Disapprove” the vendor become inactive
he cannot be able to login to the vendor panel.
Vendor Products Vendor products can be found in the Csmarketplace > Vendor Products menu. Vendor product
is further divided in three parts –
- Pending Products
- Approved Products
- All Products
1) Pending Products For the ease of access to the admin the CedCommerce Marketplace extension has been
divided the manage vendor products in the pending products. The Pending products section
is having all the products in the pending state it is just for the admin to quickly access. After
analysis of the vendor products he can approve or disapprove the products. Admin mark
any action for approval or disapproval that notification mail will be sent to the vendor by
the mail.
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- Approve: The approve link will approve the product and that will be
visible in the market place.
- Disapprove: The disapprove link will disapprove the product and that will
be removed from the market place.
2) Approved Products Here when you click on the approved products link then it will open up the page which will
have the entire approved products list on the page. Admin can view the product page and
also can update the information of the product. At every single line there is a disapprove
link will be visible and at any time admin can disapprove the product.
Admin can set approve or
disapprove any product manually
or can set the by the mass action.
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3) All Products Click on the All products link from the admin site it will open the entire products list. Either
it is Approved or disapproved. Admin can filter the status of the product and view each
product in a new window can update information about the product. Admin can also
approve or disapprove the product from here.
Click here to view the product
page in a new window.
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Vendor Orders Admin can visit to the vendor orders page by the CsMarketplace > Vendor Orders. Vendor
orders page is very important section of the CedCommerce Marketplace extension. All the
marketplace orders can be view it here. Suppose if the customer from the frontend placed
orders by adding two vendors product in the cart then in the vendor order section it will create
two order rows for each of the vendor that order will also show for the vendor panel.
Above shown the vendor orders grid so the admin can view the related details in this
area.
- Order Id
Show the order id detail which order has been placed.
- Vendor Name
Will show the name of the vendor for which order has been placed.
- G.T.(Base)
It is the base price of the order. In which order has been place.
Click here to view all
orders of vendor
Click here to refund the
amount of the order
Click on Pay now button to
pay vendor commission Click on Order Id link to open
the order in new window
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- G.T.
It is the global price. In which the commission will be transmit to the
vendors.
- Commission Fee
Commission fee is the rule price set from the admin section so by that
rule what commission calculated for the order that will be paid to the
admin.
- Vendor Payment
It will show the expected payment which should be transferred to the
vendor for their orders.
- Order Payment State
Here the order payments state it is showing the payment of the order.
Order has been invoiced or not. If order has been invoiced then it will
become paid else it will show the pending state.
- Vendor Payment State
The vendor payment state is column in the grid will allow as action for
the admin can perform. Admin can Pay the order payment to vendor and
make refund to any order if he wants to debit amount from the vendor.
a) Pay Now Button
PayNow button will come only when the order payment
state is get paid. It means that the order has been invoiced
and payment can be made to the vendor.
b) Refund Button
Refund button will only come when the order payment
state is paid and credit memo has been created. Credit
memo creation notifies admin that the order has been
refund and can debit amount from the vendor account if it
was paid to the vendor.
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Vendor Transactions Admin can visit to the vendor transactions page by the CsMarketplace > Vendor Transactions.
Admin can view the list of the transaction here in the grid every vendor vise the transaction will
show in grid.
1) Order Transaction Grid
- Transaction date: The transaction date when the payment made to
vendor. - Transaction Id: some transaction id assigned to the transaction.
- Vendor Name: To which vendor the transaction has been made.
- Payment Mode: The payment made to vendor is online or offline.
- Transaction Type: The type of the transaction. Either the transaction was
the Credit type or the debit type. Credit means amount paid to vendor.
Debit means the amount withdraw from vendor.
- Amount: what amount paid to the vendor?
Click here to view all
transactions of vendor
Click here to Credit/Debit
Amount
Click here to view details
of transaction
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- Adjustment Amount: It is the amount paid as some charges during the
transaction.
- Net Amount: It is the current vendor earning. How much amount vendor
has been earning till date.
- Amount Description: The description of the order will be show.
- View: Admin can see the details of the transaction.
2) Credit/ Debit Transaction When click on Credit or Debit Amount Buttons, “Payment Information Page” will open.
Here admin will fill Beneficiary Information, for vendor want to do transaction. On clicking
“Add/Remove Amount for Payment, an order grid will open. From there select orders for
which payment has to be done. After that click on the button “Add selected Amount for
payment” to add all selected order amounts to “Total Amount” and finally click on continue
to proceed to final Transaction Information Page.
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After following the above steps click on the “continue”. You will see the form to enter the
amount of the transaction.
2) Select the orders for which
payment has to be done
3) After selection of the
order click here
1) Click here to select
the beneficiary vendor
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- Vendor: will show the name of the vendor to which the payment will
make.
- Amount: Amount of the order which will credit to the vendor account. It
is read only field you need to select the orders from the previous page
then only the amount sum of each order will show here.
- Payment Method: Will give ability to admin to select the payment
method. It is Check Money order/PayPal/other. All are the offline
payment methods.
- Adjustment Amount: This amount is the some sort of the service charges
you can deduct or add some amount to the final payment amount.
- Transaction Id: Some kind of uniquely identifiable transaction id admin
can assign here to the transaction.
- Notes: Some notes for the general purpose admin can add.
3) Transaction View The below shown the transaction view page. It will have all the details of the orders which
have been saved in the process of the transaction. These data are non-editable data just for
the view purpose.
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- If admin want to go to the vendor profile just need to click on the vendor
link admin will reach to vendor profile.
- If admin wants to see the orders details then just click on the order id.
Click here to see the
vendor profile
Click here to see the
order view page.
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Customer Configuration (Dependency) CedCommerce Marketplace extension gives you the enormous feature for the vendors and
admin entities. Here the vendors are mainly the extended from the customers. We are
registering vendors from the same form of the customer and associate few methodologies to
create it as an admin. So here few dependencies on the customer configuration depend on the
vendors.
Admin can reach to the customer configuration by System > Configuration (Customer >
configuration section) from here admin can manage the configuration of the scope of the
vendor/customer. Let in one case there are multiple website admin is running on the Magento.
Currently there is set the customer configuration to the “Per Website” mode.
1) Per Website Here the “Per website” mode means that if on the Magento there are multiple sites
running. Vendor can login only to the website from which he has registered he cannot login
to the other website in any case. In this case admin can only assign the product to his
current website only.
Below shown the block representation of the per website mode. The vendor can only create
and manage store to his current website from where he has been registered. If any time the
Configuration toggle to “Global” mode admin need to re-index.
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2) Global Mode Global mode is just reverse of the “Per website” mode. If the vendor has been registered
from any of the website he can control his store to over the Magento although there are
multiple website exists. Global mode gives the vendor the capability create product over
the different websites can manage all the orders of the different websites.
Magento Store
Customer Configuration “Per
Website”
Website 3 Website 2 Website 1
Vendor 1
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3) Switch modes Re-index (Required) When any time the admin changed the configuration from the “Per website” to global or
global to per website then he need to re-index the account sharing.
As the configuration change will save in the admin notification area there will be visible the
“Vendor Account Sharing” link will be visible on the top menu. Admin need to re-index it.
Magento Store
Customer Configuration
“Global”
Website 3 Website 2 Website 1
Vendor 1
Click here to re-index
the a/c sharing
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a) Website to Global (Re-index)
When admin change the scope from website to global then vendor will become active
on multiple website exist over Magento. But if the vendor created product in past for his
old website those products will exist in the old website only. If he wants to appear his
products to the other website also he need to manually edit the product and there in
the edit section vendor will get the website assign check box group he can select the
website and save the product again it will be visible to the new website too.
b) Global to Website (Re-index)
When admin change the scope from the global to website mode then vendor will limit
to one website from where he has been registered. Suppose Magento running two
websites Website 1 and Website 2 and vendor registered from the website 1 now the
scope of customer changes to the Website mode. Then he can only be the vendor of
website 1 in future he cannot login and control store from website 2. Also if vendor has
created products for the website from where he has registered like for the website 1
then it will retain the products on the website 1 and all the old products assigned to the
website 2 will be removed from that website.
Admin Notifications CedCommerce marketplace extension is for creating the marketplace on the magneto website,
where multiple vendors can come across and open up their online stores. Here at the different
stages the notification shown to the admin. So that admin can take actions on those
notifications.
1) Manage Vendor Panel In the admin site the top admin notification will show the total number of the vendor
pending for the approval of their stores. Admin can click on that particular link and can
verify their account and approve or disapprove the vendor account panels.
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2) Vendor Pending Products Vendor creates the products from the vendor panel. If admin has set the products required
admin approval then the admin will see the notification for the pending products
notifications. Admin can click on the particular link review and approve or disapprove the
product.
3) Rebuild Vendor Account Sharing Admin can change the customer configuration from the system configuration if admin
change the customer sharing mode then on top of notification area admin can see the
Rebuild Vendor Account sharing link by clicking on that link admin can re-index the sharing
of website.
Support If you need support or have questions directly related to the Marketplace extension, please
use our Online Message Form to contact our support team or send us an email at
Best Regards,
CedCommerce Team
Re-build vendor account
sharing
Pending vendor approval
request
All pending products
for the approval