CDR1270_Manual_final Getting Started Guide

8/8/2019 CDR1270_Manual_final Getting Started Guide

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PulseGetting Started Guide

Read this manual first


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No one understands Information Communications

and Technology (ICT) like Commander.

In Australia, Commander is a leading provider of

communications and IT to the small and medium

business market.

For 25 years weve been helping businesses,

big and small, access the latest data, Internet and

voice technology as well as providing the networks

that allow them to make the most of it all.

We source leading communications and IT solutions

from around the world and assemble the very best

solutions for Australian businesses.

And we back our systems with nationwide service and

support, so were always there when you need us.

We also provide the added benefit of having all

your communications and IT costs streamlined into

One Bill.

Contact us if you need more information.

www.commander.com1300 858 249


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ContentsWelcome to Commander Pulse 2

Contacting Commander 3

Step 1: Locating your Commander Pulse 4

Environment 4

Power points 4

External phone line sockets 4

Ensuring optimum wireless coverage 4

DECT range 4

Wireless LAN range 4

Keystation location 4

Step 2: Connecting your telephones 5

Connecting your wired telephones 5

Connecting your phone lines 5

Step 3: Connecting your Internet access 6

Connecting via the Pulse internal ADSL modem 6

Connecting via an external modem 6

Step 4: Connecting the power 7

Disabling the unequipped phone line 7

Attaching the cable cover

Step 5: Connecting your DECT phone(s) 8

Assembling your DECT phone(s)

Registering your DECT phone(s) 8

Safety Precautions 9

Step 6: Connecting to the Internet 10

Connecting to the Internet using an ADSL line 10

Connecting to the Internet using an external modem 13

Troubleshooting 18

Log on screen is not appearing 19

If you have been using the PC on another network ensure that the proxy server is disabled 19

Cannot connect to the Internet 19

You are unable to make an outgoing call on every second call 20


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For further technical assistance, or information on

obtaining additional Connect keystations and DECT

Handsets, please call Commander on 1300 858 249

(charges may apply).

This number is pre-programmed into your ConnectKeystation and can be accessed via the Directory key.

3

1 x Cable Cover

1 x DSL Cable (Violet)

1 AC Adaptor

1 x Line Cable (Grey)

1 x LAN Cable (Yellow)

1 x LAN Cable (Blue)


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4

EnvironmentThe Commander Pulse must be located in a dry area

where it will not be exposed to excessive levels of heat,

dust, damp or humidity. Furthermore, do not locate the

unit near sources of electromagnetic radiation such as large

electrical systems, electrical motors, lift machinery, electricarc welders, refrigerators, air conditioners, etc.

Step 1:

Locating yourCommander PulseDECT range

The line of sight range between the Commander Pulse

DECT transmitter and the DECT handsets is 300m. This

range is achieved in a perfect environment with nothing

between the Commander Pulse and the DECT handset.

This range is reduced by the factors mentioned above.

Power pointsThe Commander Pulse requires its own dedicated

power point. Do not use adapters, power boards or

extension cords.

Wireless LAN rangeThe line of sight range between the Commander Pulse

LAN transmitter and a wireless PC is 30m. This range is

achieved in a perfect environment with nothing between the

Commander Pulse and the PC. This range is reduced by

the factors mentioned above.

External phone line socketsIts possible to connect up to two separate external phonelines to the Commander Pulse. If the line sockets are not

located in the vicinity you require your Commander Pulse,

additional phone cabling will be required. Please ensure a

licensed ACMA Cabler is used to install any such cables.

Keystation locationUsing the cord provided, the Connect keystation may be

placed up to 3 meters from the Commander Pulse unit.

Ensuring optimum

wireless coverageThe Commander Pulse is equipped with two wireless

transmitters, one for the DECT handsets and another

for the wireless LAN (Local Area Network). The range ofthese transmitters can be affected by the orientation of

the unit, the number of solid walls between the unit and

receivers, and the presence of other interfering signals in

the environment.

For the best results, locate your Commander Pulse on the

ground floor with the front facing the working area. The

range of the wireless LAN is shorter than that of the DECT

handsets, so the area where wireless PCs are used will, in

most cases, determine the optimum location for the unit.


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5

Connecting your

wired telephonesFor bundles containing a Connect Keystation, use the grey

Line Cable provided to connect it to the port labelled

STN 20 on the back of the Commander Pulse. Otherwiseconnect your standard phone into the STN 20 socket.

Step 2:

Connecting yourtelephones

Use STN 21 to STN 23 to install up to three additional

wired telephones. If the phones are to be installed in

locations where additional cabling is required please ensurea licensed ACMA Cabler is used.

Connect the GREY CORD from the keystation here

Connecting your phone line(s)From the wall socket, connect your phone line cable directly

into the Line 1 port on the back of the Commander Pulse

unit. For businesses with a second phone line, connect this

to Line 2.

If you have only one phone line you need to change the system

programming so that the unequipped line position is not used. If this

is not done, every second time you dial 0 for a line the call will fail.

Refer to page 7 for how to disable the unequipped line.

Connect Line 1 here Connect Line 2 here

!WARNING


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6

Connecting via the

Pulse internal ADSL modemConnect the Line 1 cable running from your Commander

Pulse into the phone line port on your ADSL splitter. Then,

plug one end of the purple DSL Cable into the ADSLport on the splitter and connect the other end to the port

marked DSL on the back of the Commander Pulse.

Step 3:

Connecting yourInternet access

Connecting via an

external modemIf you are connected to the Internet via another modem

(e.g. iBurst, Cable modem, etc), connect the blue WAN

Cable provided to the port marked WAN on the back

of the Commander Pulse.

Connect the other end of the blue WAN Cable to the LAN

port on the external modem.

Plug the ADSL filter into the

telephone port on the wall.

Phone line

ADSL


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7

Connect the AC Power Adapter provided to the port

marked Power on the back of the Commander Pulse unit,

then connect the adapter to the power point and turn on

the power.

Step 4:

Connecting thepower

The power cable is designed so that it will

only fit into the power port on the back of

the Commander Pulse unit. Do not attempt

to force the plug into another port.

It will take approximately one minute for the Commander

Pulse to initialize. Wait until the power LED on the front

of the Commander Pulse unit is a steady Green light.

Disabling the unequipped

phone line> Using the Connect keystation, press the Programbutton located on the top left-hand side of the display

> Using the Scroll Down Key ( ), select System

Programming from the menu options

> Enter the System Programming Password 1111 (this

is the default password)

> Select Lines

> Select Equipped Lines

> Select Line 2

> The symbol beside line 2 will now change from

to indicating the line is no longer equipped

If you do not have a Connect Keystation refer to

the PABX Configuration Using the Web Interface

section in the Owners Manual for instructions on

programming the number of equipped lines.

Attaching the cable cover

Locate the lower pins first

You are now ready to make telephone calls.


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8

Assembling your DECT phone(s)Insert the two rechargeable NiMH batteries size AAA

1.2V 750mAh, ensuring their polarities are correct, into

the battery compartment of the handset.

Slide the battery door firmly into place.

Step 5:

Connecting yourDECT phone(s)

Registering your DECT phone(s)On the Commander Pulse unit, hold down the Page

button for 4 seconds.

This places the Commander Pulse in registration mode for

30 seconds.

Place the handset on the charger unit and plug the unit into

the mains power. Allow the batteries to charge for a full 14

hours before using the handset for the first time.

The handset may get warm

during initial charge.

You will know that the Commander

Pulse is in registration mode when

the power led flashes red and green.

Page button

> Press REG on the DECT handset

> Press OK for REGISTER

> Enter the PIN number of1234

> Press OK

> The DECT handset is now registered to the

Commander Pulse

Pressing the PAGE button normally

rings all DECT phones registered to the

Commander Pulse. This can be used

to locate misplaced DECT phones.


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9

Safety Precautions> Do not allow the DECT handset to come into contact

with liquids or moisture

> Do not allow the charging contacts or the battery to

come into contact with conductive materials

> Do not use the handset in an explosive hazard area

such as where there is gas leaking

> Because the DECT handset works by sending radio

signals between the base unit and the handset, wearers

of hearing aids may experience interference in the form

of a humming noise

> We advise that DECT handsets should not be used

near intensive care medical equipment or by persons

with pacemakers

> DECT handsets may interfere with electrical equipment

such as answering machines, TV and radio sets,

clock radios and computers if placed too close. It is

recommended that you position the Commander Pulseat least one meter from such appliances.

Use only the main adaptor supplied with the

DECT handset. Incorrect adapter polarityor voltage can seriously damage the DECT

handset. Input: 230 VAC 50 Hz Output: 9

VAC 300mA

THERE IS A RISK OF EXPLOSION IF THE BATTERY

IS REPLACED BY AN INCORRECT TYPE.

Never use non-rechargeable batteries. Use two

rechargeable NiMH batteries, size AAA 1.2V

750mAh (HR10/44) only. NiMH batteries must be

disposed of in accordance with the applicable

waste disposal regulations.

!WARNING

!WARNING


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10

Connecting to the Internet using

an ADSL lineImportant:

Before connecting your Commander Pulse unit to the

Internet, you must first obtain the following information fromyour Internet Service Provider:

Step 6:

Connecting tothe Internet

Connect the yellow LAN

Cable supplied to theLAN port on your PC.

Connect the other end

of the yellow LAN

Cable to the Ethernet

port on the back of your

Commander Pulse unit.

>Your Username for your service (e.g. yourname@commander)>Your Password (remember your password is case sensitive)

>VPI value (this is usually 8)

>VCI value (this is usually 35)

>Whether your Internet connection is PPPoA or PPPoE


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11

The Commander Pulse

Welcome Screen

is now displayed.

This window is used

to configure your

Commander Pulse.

To enter your ADSL

username and password,

select the Username/

Password link.

A logon window will pop up requesting a username

and password. Enter the following (all lower case):

Username: adminPassword: admin

Press OK

If logon window does not

appear please refer to the

troubleshooting section on

page 18.

> Turn on your PC and open your web browser

(e.g. Internet Explorer)

Type the following web address of http://192.168.1.1

into your web browsers address line and press Enter


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Your ADSL is now configured.

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To change the Internet access type (PPPoA,

PPPoE), please refer to the owners manual.

Enter the

username and

password supplied

by your Internet

Service Provider.

User name is

in the format of

[email protected]

Confirm the VPIand VCI settings

are correct and

click Next.

Click Next

You are now ready to browse the web.

Select Confirm Changes.

It may take several minutes for your ADSL

service to synchronize with the Commander

Pulse. Your system is ready to browse the

Internet once the DSL light on the front of

the Commander Pulse is continually green

with an occasional flicker and the Internet

light is green.


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13

Connect the

yellow LAN Cable

supplied into anEthernet port on the

Commander Pulse.

Connecting to the Internet

using an external modem

Plug the other

end of the yellow

LAN Cable to the

Ethernet port on

the PC.

> Open your web browser

(e.g. Internet Explorer)

Type the following web address of http://192.168.1.1

into your web browsers address line and press Enter.

A logon window will pop up requesting a username

and password. Enter the following (all lower case):

Username: admin

Password: admin

Press OK

If the Commander Pulses Logging on

window does not show, please refer to

the troubleshooting page.


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The Commander

Pulse Welcome

Screen is now

displayed. This

window is used

to configure your

Commander Pulse.

Select Router

Configuration.

Select WAN/

DMZ Port.

Select

Change the

WAN/DMZ

Port Settings.

Select IP Gateway.

Select Next.

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Select DHCP.

Select Confirm

Changes.

As there is a possibility of a conflict between IP

addresses on the Commander Pulse and the external

modem the status of the WAN should be checked at

this stage.

On the left hand side menu select Diagnostics.

Select Next.

Select Status.


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If the screen shown

here appears there is

a conflict that must

be corrected.

Select IP Address.

Select Confirm

Changes.

Select the link change

your LAN IP address.

Change the IP Address

to 192.168.2.1

Press Next.

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> Select OK

> Type ipconfig /release

> When the dos prompt returns type ipconfig /renew

> This command will show the new IP address of the PC

> Setup is completed

On your PC desktop,

select Start.

Select Run.

As the IP address on the Commander Pulse has

been changed, the new IP address, 192.168.2.1,

must be used in your web browser to display

the Commander Pulse programming pages.

Type cmd.

As the IP address of the Commander Pulse has been changed, the IP address on your

PC must be changed as well.

!WARNING


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Log on screen is not appearing

1. On your PC, Click on the Start button.

2. Click Control Panel.

3. Double click Network Connections icon.

4. Double click Local Area Connection.

5. Under General tab click Properties.

6. Under General tab scroll down and highlight

Internet Protocol (TCP/IP).

7. Click Properties.

8. Under General tab select Obtain an IP address

automatically.

9. Select Obtain DNS server address automatically.

10. Click OK.

11. Select the start button on your screen.

12. Select Run.

13. Type ipconfig /release.

14. Type ipconfig /renew.

15. Now retry accessing the Commander Pulses

Welcome window, as described on Page 11.

If you have been using the PC

on another network, ensure that

the proxy server is disabled

1. On your PC, open your web browser

(e.g. Internet Explorer).

1. Select Tools.2. Select Internet Options.

3. Select Connections.

4. Select LAN Settings.

5. Ensure the box Use a proxy server for your LAN is

not ticked.

Cannot connect to the InternetIf you have been using a dial up connection it may be

disabled.

1. On your PC, select the Start button.

2. Click Control Panel.

3. Double click the Network Connections icon.

4. Right click on any dial up connection shown and

select Disable.

For further information see the

Troubleshooting section in theOwners Manual.


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You are unable to make

an outgoing call on every

second call

1. Using the Connect keystation, press the Program

button located on the top left-hand side of the display

2. Using the Scroll Down Key ( ), select System

Programming from the menu options

3. Enter the System Programming Password 1111

(This is the default Password)

4. Select Lines

5. Select Equipped Lines

6. Select Line 2.

The symbol beside line 2 will now change from

to indicating the line is no longer equipped.

By default Line 2 should have a next to it. This indicates that if a working

telephone line is connected you will beable to dial out on it. When you press the

display button the symbol will change to

. This indicates that you will not beable to call out on the line.

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Commander Pulse Getting Started GuideThis brochure is issued to provide product outlineinformation only. It is not to form part of any order orcontract. Any applications of products shown in thisbrochure are for illustration purposes only and do not giveor imply any l icences or rights to use the information forany purposes whatsoever. Commander reserves the right

to alter without notice the specification, design, price orconditions of supply of any product or service. Commander is the registered trademark of Commander

Australia Limited ACN 082 384 343.CDR1297 10/06 S/I 761/81

CDR1270_Manual_final Getting Started Guide

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