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Transcript of CBC Security Services NCI
TESDA Procedures Manual Document No.QA Issued by: Date:
SYSTEM TVET Registration Revision : Page ___ of ___
COMPETENCYBASED CURRICULUMSECURITY SERVICES NC i
COURSE DESIGN
COURSE TITLE : NC I SECURITY SERVICES
NOMINAL DURATION : 170 Hrs.
COURSE DESCRIPTION : This course is designed to enhance the knowledge, skills and attitudes of a licensed security personnel in the field of security servicing in accordance with existing laws (RA 5487 as amended, Implementing Rules and Regulations, Presidential Decrees, and SAGSD, CSG, PNP Memoranda). It also covers performing control system in the workplace, basic communication skills, responding to emergency situation, demonstrating marksmanship and performing defensive techniques.
SUMMARY OF LEARNING OUTCOMES:
Upon completion of the course, the trainees/students must be able to:
1. Check persons entering and leaving the premises2. Check vehicle entering and leaving the premises 3. Check properties entering and leaving the premises 4. Check barriers5. Prepare written reports6. Transmit reports 7. Demonstrate and interpret hand signals8. Maintain logbook recordings9. Follow emergency preparedness plan10.Check emergency equipment11.Receive and record threats12.Apply first aid procedures13.Check operational condition of firearms14.Demonstrate marksmanship skills in different positions15.Demonstrate disarming techniques16.Demonstrate use of baton17.Demonstrate use of handcuff
ENTRY REQUIREMENTS:Trainees or students should posses the following requirements:
• Filipino citizen;• High School Graduate;• Physically and mentally fit;• Not less than eighteen (18) years of age nor more than fifty (50) years of
age (for new applicants and SGs in nonsupervisory position; and• Has undergone a prelicensing training course or its equivalent
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TESDA Procedures Manual Document No.QA Issued by: Date:
SYSTEM TVET Registration Revision : Page ___ of ___
COMPETENCYBASED CURRICULUMSECURITY SERVICES NC i
COURSE STRUCTURE
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UNIT OF COMPETENCY MODULE TITLE MODULE CONTENTS LEARNING OUTCOMES METHODOLOGY ASSESSMENT
Basic
1.1.1 Parts of speech 8 Group discussion Interviews/ questioning
1.1.2 Parts of sentence Interaction Observation
1.1.3 Kinds of sentences
1.1.8 Communication process
2. Work with others 2.1 Work with others 4 Group discussion Interviews/ questioning
2.1.2 Team structure Interaction Demonstration
Observation
2.1.4 Code of conduct2.1.5 Assisting a colleague
2.1.6 Open communication channel
2.1.12 Ethical standards
NOMINAL DURATION
1. Receive and Respond to Workplace Communication
1.1 Receiving and Responding to Workplace Communication
LO1. Explain routinary speaking & messages in a workplace
LO2. Follow routinary speaking & message
LO3. Perform work duties following written notices
1.1.4 Organizational policies and guidelines1.1.5 Practices in handling communication1.1.6 Receiving and clarifying communication, messages and information1.1.7 Recording message and information
2.1.1 Job description and employment management organizational policy
LO1. Develop effective workplace relationship
LO2. Contribute to work group activities
2.1.3 Supervision and accountability requirements
2.1.7 Acknowledging satisfactory / unsatisfactory performance
2.1.8 Formal/informal performance appraisal2.1.9 Obtaining feedback from superiors & colleagues2.1.10 Personal reflective behavior strategies2.1.11 Routine organizational method for monitoring service delivery
2.1.13 Undertaking extra task if necessary2.1.14 Legal organizational policy/guidelines
TESDA Procedures Manual Document No.QA Issued by: Date:
SYSTEM TVET Registration Revision : Page ___ of ___
COMPETENCYBASED CURRICULUMSECURITY SERVICES NC i
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UNIT OF COMPETENCY MODULE TITLE MODULE CONTENTS LEARNING OUTCOMES METHODOLOGY ASSESSMENT
Basic
3. Demonstrate work values 3.1 Demonstrate work values LO1. Define the purpose of work 10 Group discussion Demonstration
LO2. Apply work values/ethics Interaction Observation
3.1.3 Work ethical standard LO3. Deal with ethical problems Interviews/ questioning
3.1.4 Company/industry resources
3.1.5 Work practices
3.1.7 Work incidents/situation
3.1.13 Human relations3.1.14 Interpersonal relations3.1.15 Value formation
4.1.1 Principles of 5S 6 Group discussion Demonstration
4.1.2 Safety signs and symbols LO2. Arrange items Interaction Observation
Interviews/ questioning
LO5. Perform work spontaneously
NOMINAL DURATION
3.1.1 Concept of work values/ethics3.1.2 Company policies and guidelines
LO4. Maintain integrity of conduct in the workplace
3.1.6 Company’s identified ethical problems
3.1.8 Standard operating procedures3.1.9 Report writing and documentation3.1.10 Fundamental rights at work including gender sensitivity3.1.11 Work responsibilities/job functions3.1.12 Corporate social responsibilities
3.1.6 Professional Code of Conduct and Ethics
4. Practice housekeeping procedures
4.1 Practice housekeeping procedures
LO1. Sort and remove unnecessary items
4.1.3 Environmental requirements relative to work safety
LO3. Maintain work areas, tools and equipment
4.1.4 Accident/Hazard reporting procedures
LO4. Follow standardize work process and procedures
4.1.5 Work processes and procedures4.1.6 General OH & S principles and legislation4.1.7 Accident/Hazard reporting procedures
TESDA Procedures Manual Document No.QA Issued by: Date:
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COMPETENCYBASED CURRICULUMSECURITY SERVICES NC i
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UNIT OF COMPETENCY MODULE TITLE MODULE CONTENTS LEARNING OUTCOMES METHODOLOGY ASSESSMENT
Common
12 Group discussion Written examination
Lecture Demonstration
Role Playing Observation
Simulation
5.1.5 Security guard creed
5.1.10 Customer relation 5.1.11 Human relation 5.1.12 Value formation 5.1.13 Gender awareness 5.1.14 Courtesy and discipline 5.1.15 Public relation
6. Manage own performance 6.1 Managing own performance 12 Group discussion Written examination
Lecture Demonstration
Role Playing Observation
6.1.4 Duty detail order Simulation
7.1.1 Work Values 12 Discussion Demonstration
Interaction Observation
7.1.3 Customer/client’s needs LO3. Maintain area of duty Interviews/ questioning
NOMINAL DURATION
5. Maintain an effective relationship With clients/customers
5.1 Maintaining an effectice relationship with clients/customers
5.1.1 Professional code of conduct of a security guard
LO1. Maintain a professional image
5.1.2 Professional code of ethics of a security guard
LO2. Build Credibility to meet customers/clients requirements
5.1.3 Desirable traits of a security guard 5.1.4 Eleven (11) General orders of a security guard
5.1.8 Uniform, equipment and paraphernalia of a security guard 5.1.9 Power and duties of security guard
5.1.16 Oral and written communication 6.1.1 Eleven (11) General orders of a security guard
LO1. Plan for completion of own workload
6.1.2 Company rules and regulation
LO2. Maintain quality of own performance
6.1.3 Power and duties of security guard
6.1.5 Professional code of conduct of a security personnel 6.1.6 Professional code of ethics of a security personnel
7. Practice professionalism in the security service
7.1 Practice professionalism in the security service
LO1. Comprehend and appreciate the job / roles and responsibilities of a worker
7.1.2 Ten Commandments of Human Relations
LO2. Maintain professional appearance, security uniforms, paraphernalia and equipment
LO4. Demonstrate positive work ethics and values
TESDA Procedures Manual Document No.QA Issued by: Date:
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COMPETENCYBASED CURRICULUMSECURITY SERVICES NC i
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UNIT OF COMPETENCY MODULE TITLE MODULE CONTENTS LEARNING OUTCOMES METHODOLOGY ASSESSMENT
Core
20 Lecture Written examination
Group Discussion Demonstration
Demonstration Observation
8.1.4 Law on search and seizure LO4. Check barriers
notes taking
traffic direction and control
notes taking
8.1.10 Character development courtesy and discipline
protocol and social usage
spiritual and moral values
8.1.11 Security inspection 8.1.12 Types of barriers human animal structural natural energy 8.1.13 Gender awareness
NOMINAL DURATION
8. Perform control system in the workplace
8.1 Perform control system in the workplace
8.1.1 Overview of basic security guard function
LO1. Check persons entering and leaving the premises
8.1.2 Information physical and personnel security
LO2. Check vehicle entering and leaving the premises
8.1.3 Power and duties of security guards
LO3. Check properties entering and leaving the premises
8.1.5 Professional code of conduct of a security personnel8.1.6 Professional code of ethics of a security personnel 8.1.7 Standard operating procedures on vehicle inspection and control: observation, description, identification and control safety and security inspection (with demonstration)
8.1.8 Standard operating procedures on property inspection and control observation, description, identification and control safety and security inspection (with demonstration)
8.1.9 11 General orders of a security guard
public and customer relation gender awareness and development
8.1.14 Public and customer relation
TESDA Procedures Manual Document No.QA Issued by: Date:
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COMPETENCYBASED CURRICULUMSECURITY SERVICES NC i
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UNIT OF COMPETENCY MODULE TITLE MODULE CONTENTS LEARNING OUTCOMES METHODOLOGY ASSESSMENT
Core
9.1.1 Kinds of formatted report: LO1. Prepare written reports 20 Lecture Written examination
Incident/Spot report LO2. Transmit reports Group Discussion Demonstration
Violations Report Demonstration Observation
Information Report
Explanation Report Daily Activity Report
9.1.4 Communication flow
Call sign and languages
Using handheld radio intercom
9.1.8 Traffic signals and symbols
9.1.11 Notes Taking 9.1.12 Log booking
9.1.16 Acronyms 9.1.17 24hour format
NOMINAL DURATION
9. Perform basic communication skills
9.1 Performing Basic Communication Skills
LO3. Demonstrate and interpret hand signals LO4. Maintain logbook recordings
Security Equipment Report
9.1.2 Information gathering (5 Ws and 1 H) 9.1.3 Elements of good report writing
9.1.5 Oral and written communication
Communicating properly to superior officer (oral and written)
9.1.6 Communication equipment and devices
other communication equipment 9.1.7 Storing of communication equipment
9.1.9 Hand signals and gestures for parking vehicle 9.1.10 Hand signals for communication
9.1.13 11 General orders of a security guard 9.1.14 Professional code of conduct of security guard 9.1.15 Professional code of ethics of security guards
TESDA Procedures Manual Document No.QA Issued by: Date:
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UNIT OF COMPETENCY MODULE TITLE MODULE CONTENTS LEARNING OUTCOMES METHODOLOGY ASSESSMENT
Core
10.1.1 Types of emergency 24 Lecture Written examination
Group Discussion Demonstration
LO3. Receive and record threats Demonstration Observation
LO4. Apply first aid procedures
10.1.6 Alarm system
10.1.8 Physical security system 10.1.9 Communication
11. Demonstrate marksmanship 11.1 Demonstrating Marksmanship 11.1.1 Firearms nomenclature 18 Lecture Written examination
Group Discussion
11.1.3 Firearms safety
11.1.4 Definition of Terms Firearms Ammunition Caliber .38 Revolver Shotgun Shell others
11.1.6 Marksmanship
24 Demonstration Written Examination
LO2. Demonstrate use of baton Lecture Demonstration
Group Discussion Observation
Demonstration
Practical Exercises
12.1.8 Use of handcuff in arrest
NOMINAL DURATION
10. Respond to emergency situation
10.1 Responding to Emergency Situation
LO1. Follow emergency preparedness plan
10.1.2 Role of security guard during emergency
LO2. Check emergency equipment
10.1.3 Basic fire prevention and control 10.1.4 Supervision of local executives/PNP over PSA 10.1.5 Treats (Manmade and natural)
10.1.7 Use of emergency equipment
10.1.10 Duties and responsibilities of security guard Natural (e.g. Typhoon, Flood, etc.) Manmade (e.g. Fire, bomb threat, strikes and lockout, etc) 10.1.11 First aid procedures and techniques 10.1.12 Observation, Description, Identification and Control (ODIC)
LO1. Check operational condition of firearms
11.1.2 Gun safety and handling of firearms
LO2. Demonstrate marksmanship skills in different positions
Demonstration with oral questioning
Observation with oral questioning
11.1. Five (5) Gun safety and handling of firearms
11.1.7 Offenses involving the use of firearms, parts of firearms, ammunitions and explosives with their respective penalties as provided for by the law
12. Perform defensive techniques
12.1 Performing Defensive Techniques
12.1.1 Defensive tactics (armed and unarmed)
LO1. Demonstrate disarming techniques
12.1.2 Principles and practices of martial arts 12.1.3 Proper use of martial arts equipment
LO3. Demonstrate use of handcuff
12.1.4 Principles and practices of “arnis”
LO4. Demonstrate the use of stun devices
12.1.5 Tweleve (12) method of stick defense (dose pares) 12.1 6 Proper use of martial arts equipment for “arnis” 12.1.7 Principles and practices of handcuffing
12.1.9 Defensive techniques in handcuffing 12.1.10 Proper use of martial arts safety equipment12.1.11 Use of stun devices/stun gun12.1.12 Defensive techniques in the use of stun device
TESDA Procedures Manual Document No.QA Issued by: Date:
SYSTEM TVET Registration Revision : Page ___ of ___
COMPETENCYBASED CURRICULUMSECURITY SERVICES NC i
COMPETENCY ANALYSIS
This table reflects the number of modules developed in a particular unit of competency
Units of Competency No. of Module Developed
Total No.of Modules Developed
BASIC1. Receive and Respond to Workplace
Communication 1.1 12. Work with Others 2.1 13. Demonstrate Work Values 3.1 14. Practice Housekeeping Procedures 4.1 1
4COMMON
1. Maintain An Effective Relationship with Clients/Customers 1.1 1
2. Manage Own Performance 2.1 13. Practice professionalism in the security service
3.1 1
3CORE
1. Performing Control System in the Workplace 1.1 12. Performing Basic Communication Skills 2.1 13. Responding to Emergency Situation 3.1 14. Demonstrate Marksmanship 4.1 15. Performing Defensive Techniques 5.1 1
5Total 12
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COMPETENCYBASED CURRICULUMSECURITY SERVICES NC i
TRAINER’S QUALIFICATIONS FOR SERVICE SECTOR
SECURITY SERVICES NC ITRAINER’S QUALIFICATION
• Must have completed a Trainer’s Training Methodology Course (TTMC) or its equivalent• Must have a PNPSAGSD Accreditation Certificate under Section 20 Rule XI of the 2003
Revised Rules and Regulations implementing RA 5487 As amended
ASSESSMENT METHOD:
1. Written examination2. Demonstration of practical skills3. Direct observation4. Interview
COURSE DELIVERY (METHODOLOGIES)
1. Modular2. Demonstration3. Lecture4. Discussion5. Dual training6. Distance learning
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RESOURCES:
TOOLS EQUIPMENT MATERIALSQTY. ITEM QTY. ITEM QTY ITEM1 pc. Binocular 1 set Prescribed Basic
Uniform (security guard & lady guard) *
1 ream
Bond Paper
6 rounds
Ammunitions .38 & 12 g. (For Demo)
1 pc. Night Stick* 1 pc. Calendar
1 pc. Bulletin Board 1 pc. Whistle* 1 pc. Blackboard/ whiteboard Eraser
25 pcs.
Armed Chairs 1 pc. Timepiece (synchronized) *
25 pcs.
Folder
1 pair
Directional Signage
25 pcs.
Writing pen* 1 pc. Logbook
1 pc. Emergency Light 25 Notepad and duty checklist (electronic or not) *
1 pc. Meal Box
1 pc. Fire Extinguisher 1 pcs.
Flashlights* 1 pc. Metal Polish
6 pcs.
Helmet/ Protective Gear
1 pcs.
First aid kit* 25 pcs.
Pencil
1 pc. Holster 2 pcs.
Service firearms .38 caliber and 12 g. shot gun (as required) *
2 pcs. Marking pen
1 pc. Mirror with Stand 2 pcs.
Handcuffs* 1 box Chalk
1 pc. Shield 1 pc. Metal detectors* 25 pc. Pocket Notebook
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TOOLS EQUIPMENT MATERIALSQTY. ITEM QTY. ITEM QTY ITEM1 pc. Stretcher 1 pc. Communication
radio*1 pc. Shoe Brush
3 pcs.
Office Table 1 set Stun devices* 1 can Shoe polish
1 pc. Instructors Desk 1 pc. Armor vests* 25 pcs.
Tickler
1 set Conference Table 1 unit Mace1 set Computer Table 1 unit Computer 1 unit White Board1 pc. Telephone 1 unit Typewriter 2 pcs. Whiteboard Marker1 pc. Wall Clock 1 unit Electric fan 12
pcs.Transparency acetate
1 set Search light 1 unit Air con 1 pc. Target board/sheet10
pcs.Traffic vests/ gloves
1 unit Overhead Projector 1 pc. Target stand
1unit Megaphone 1 pc. Projector screen1 pc. Rostrum 1 unit Camera (still or
video)1set Color post and
stand1 unit Multimedia
equipment1 pc. Phil. Flag 1 unit Sound system1 unit Steel cabinet with
lock2
pcs.Kicking pads
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TOOLS EQUIPMENT MATERIALS10
pcs.Dummy knife Training Materials:
10 pcs.
Dummy hand guns 6 pcs. RA 5487, as amended
6 pcs.
Protective Gear (Head) – for martial arts
6 pcs. 2003 Revised Rules and Regulations Implementing RA 5487 as amended
1 unit Matting or its equivalent (optional)
25 pcs.
Handouts/ popsheets
25 pcs.
Martial Arts Kimono 2 pcs/ title
Textbooks on Security1. Basic Security
Manual2. Physical Security3. Security
Supervisory4. Security
Management5. Investigation6. Martial Arts7. First Aid8. Training Manual
for Security
* Section 8 Rule VIII – Uniform, equipment, and paraphernalia (2003 Rules and Regulations Implementing RA 5487 as amended
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COMPETENCYBASED CURRICULUMSECURITY SERVICES NC i
MODULE OF INSTRUCTIONS
UNIT OF COMPETENCY RECEIVE AND RESPOND TO WORKPLACE COMMUNICATIONS
MODULE TITLE Receiving and responding to workplace communications
MODULE PURPOSE This module covers the knowledge, skills and attitudes required to receive, respond and act on oral and written communication.
NOMINAL DURATION 8 hours
QUALIFICATION LEVEL NC I
PREREQUISITE none
SUMMARY OF
LEARNING OUTCOMES
Upon completion of this module, the students/trainees will be able to:
LO1. Explain routinary speaking & messages in a workplace.
LO2. Follow routinary speaking & messages.
LO3. Perform workplace duties following written notices.
LO1. EXPLAIN ROUTINARY SPEAKING & MESSAGES IN A WORKPLACE
ASSESSMENT CRITERIA:
1. Speaking in a workplace is well explained and understood.2. Messages received in a workplace is read and/interpreted as per procedures
manual.
CONTENTS:
• Parts of a speech• Parts of a sentence• Kinds of sentence
CONDITION:The students/trainees must be provided with the following:
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• Writing materials (pens & paper)• References (books)• Modules• Learning elements
METHODOLOGIES:
• Discussion• Lecture • Reportorial • Modular
ASSESSMENT METHODS:
• Written• Practical/performance test
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LO2. FOLLOW ROUTINARY SPEAKING & MESSAGES
ASSESMENT CRITERIA:
1. Speaking in a workplace is well explained and understood.2. Instructions are acted upon in accordance with information received and
organizational guidelines.3. Clarification is sought from workplace supervisor on all occasions when any
instructions/procedure is not understood.
CONTENTS:
• Organizational policies and guidelines• Work practices in handling communications • Communication processes • Receiving and clarifying communications, messages and information.• Recording messages and information
CONDITION:The students/trainees must be provided with the following:
• Dictionary• References (books)• Writing materials• Manuals• Journals/articles• Printed materials• Electronic mail• Briefing notes
METHODOLOGIES:
• Lecture /discussion• Demonstration• Modular
ASSESSMENT METHODS:
• Written• Practical
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LO3. PERFORM WORKPLACE DUTIES FOLLOWING WRITTEN NOTICES
ASSESMENT CRITERIA:
1. Written notices and instructions are read and interpreted correctly2. Routine written instructions /procedures are followed in sequence3. Clarification is sought from workplace supervisor on all occasions when any
instruction /procedure is not understood.
CONTENTS:
• Knowledge of organizational policies/guidelines in regard to processing internal/external information.
• Work practices in handling communications • Communication processes • Receiving and clarifying communications, messages and information.• Recording messages
CONDITION:The students/trainees must be provided with the following:
• Written policy/procedures• Information and documentation procedures• Memos • Manuals• Journals/articles• Printed materials• Electronic mail• Briefing notes• General correspondence
METHODOLOGIES:
• Lecture /discussion• Demonstration• Modular
ASSESSMENT METHODS:
• Written• Practical writing
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COMPETENCYBASED CURRICULUMSECURITY SERVICES NC i
UNIT OF COMPETENCY WORK WITH OTHERS
MODULE TITLE Working with others
MODULE PURPOSE This module covers the knowledge, skills and attitudes required in a group environment. It deals with developing effective workplace relationship.
NOMINAL DURATION 4 hours
QUALIFICATION LEVEL NC I
PREREQUISITE none
SUMMARY OF
LEARNING OUTCOMES
Upon completion of this module, the students/trainees will be able to:
LO1. Develop effective workplace relationship.
LO2. Contribute to work group activities.
LO1. DEVELOP EFFECTIVE WORKPLACE RELATIONSHIP
ASSESSMENT CRITERIA:1. Duties and responsibilities are done in a positive manner to promote cooperation
and good relationship.
2. Assistance is sought from work group when difficulties arise and addressed through discussions.
3. Feedback provided by others in the team is encouraged, acknowledged and acted upon.
4. Difference in personal values and beliefs are respected and their values acknowledged in the development.
CONTENTS:
• Job description and employment arrangement.• Organization’s policy relevant to work role• Team structure • Supervision and accountability requirements including OHS• Code of conduct• Assisting a colleagues• Open communication channels
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• Acknowledging satisfactory/unsatisfactory performance• Formal/informal performance appraisal• Obtaining feedback from supervisor and colleagues and clients• Personal reflective behavior strategies• Routine organization methods for monitoring service delivery• Ethical sentences
CONDITION: The students/trainees must be provided with the following:• Work group
supervisor or manager peer/work colleagues other members of the organization
METHODOLOGIES:• Direct observation• Simulation /role playing• Case studies
ASSESSMENT METHODS:• Written• Practical/performance test
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LO2. CONTRIBUTE TO WORK GROUP ACTIVITIES
ASSESSMENT CRITERIA:
1. Support is provided to team members to ensure work group goals are met.
2. Constructive contributions to work group goals and task are made according to organizational requirements.
3. Information relevant to work is shared with team members to ensure designated goals are met.
CONTENTS:
• Explaining /clarifying.• Helping colleagues• Providing encouragement• Undertaking extra task if necessary• Goals, objectives, plans system and process• Legal and organizational policy/guidelines and requirements• Define resources parameters• Quality and continues improvement processes and standard• Clarifying the organization’s preferred task completion methods• Open communication• Encouraging colleagues• Acknowledging satisfactory/unsatisfactory performance• Workplace hazards, risks and control
CONDITION:The students/trainees must be provided with the following:
• Simulated work place with work group : supervisor or manager peer/work colleagues other members of the organization
METHODOLOGIES:• Direct observation• Simulation /role playing• Case studies
ASSESSMENT METHODS:• Written• Practical/performance test
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UNIT OF COMPETENCY DEMONSTRATE WORK VALUES
MODULE TITLE Demonstrating work values
MODULE PURPOSE This unit covers the knowledge, skills, and attitude in demonstrating proper work values.
NOMINAL DURATION 10 hours
QUALIFICATION LEVEL NC I
PREREQUISITE none
SUMMARY OF
LEARNING OUTCOMES
Upon completion of this module, the students/trainees will be able to:
LO1. Apply work values/ethics
LO2. Deal with ethical problems
LO3. Maintain integrity of conduct in the workplace
LO1. APPLY WORK VALUES/ETHICS
ASSESSMENT CRITERIA:
1. Work values/ethics/concepts are identified and classified in accordance with companies ethical standard guidelines.
2. Work policies are undertaken in accordance with company’s policies, guidelines on work ethical standard.
3. Resources are used in accordance with company’s policies and guidelines.
CONTENTS:• Concept of work values/ethics• Company policies and guidelines• Work ethical standard• Company/industry resources• Work practices
CONDITION:The students/trainees must be provided with the following:• Writing materials (pens & paper)• References (books)• Modules
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METHODOLOGIES:• Lecture • Group Discussion• Written Examination• Role Play• Selfpaced (Modular) Instruction
ASSESSMENT METHODS:• Written• Demonstration• Observation• Interviews/Questioning
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LO2. DEAL WITH ETHICAL PROBLEMS
ASSESSMENT CRITERIA:
1. Company ethical standards, organizational policy and guidelines on the prevention and reporting of unethical conduct/behavior are followed.
2. Work incidents/situations are reported according to company protocol/guidelines.3. Resolution and/or referral of ethical problems identified are reported/documented
based on standard operating procedure
CONTENTS:• Company’s identified ethical problems• Work incidents/situation• Standard operating procedures• Report writing and documentation
CONDITION:The students/trainees must be provided with the following:• Writing materials (pens & paper)• References (books)• Modules
METHODOLOGIES:• Lecture • Group Discussion• Role Play• Selfpaced (Modular) Instruction
ASSESSMENT METHODS:• Demonstration• Observation• Interviews/Questioning
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LO3. MAINTAIN INTEGRITY OF CONDUCT IN THE WORKPLACE
ASSESSMENT CRITERIA:
1. Personal behavior and relationships with coworkers and/or clients are demonstrated consistent with ethical standards, policy and guidelines.
2. Work practices are satisfactorily demonstrated and consistent with industry work ethical standards, organizational policy and guidelines.
3. Instructions to coworkers are provided based on ethical lawful and reasonable directives
CONTENTS:• Fundamental rights at work including gender sensitivity• Work responsibilities/job functions• Corporate social responsibilities• Human Relations• Interpersonal Relations• Value Formation• Professional Code of Conduct and Ethics
CONDITION:The students/trainees must be provided with the following:• Writing materials (pens & paper)• References (books)• Modules
METHODOLOGIES:• Lecture • Group Discussion• Written Examination• Role Play• Selfpaced (Modular) Instruction
ASSESSMENT METHODS:• Written• Demonstration• Observation• Interviews/Questioning
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UNIT OF COMPETENCY PRACTICE HOUSEKEEPING PROCEDURES
MODULE TITLE Practicing housekeeping procedures
MODULE PURPOSE This unit covers the knowledge, skills and attitudes required to apply the basic housekeeping procedures.
NOMINAL DURATION 6 hoours
QUALIFICATION LEVEL NC I
PREREQUISITE None
SUMMARY OF
LEARNING OUTCOMES
Upon completion of this module, the students/trainees will be able to:
LO1.Maintain work areas, tools and equipment
LO2.Follow standard work processes and procedures
LO1. MAINTAIN WORK AREAS, TOOLS AND EQUIPMENT
ASSESSMENT CRITERIA:
1. The basic procedures of 5S are demonstrated in the workplace.2. Removing and disposing of unnecessary items according to company or office
procedures are followed.3. Reusable and recyclable materials are sorted according to company/ office
procedures.4. Items are arranged in accordance with company/office housekeeping procedures.5. Items arranged are provided with clear and visible Identification marks based on
procedures.
CONTENTS:
• Principles of 5S• Safety signs and symbols• Environmental requirements relative to work safety• Accident/Hazard reporting procedures
CONDITION:The students/trainees must be provided with the following:• Writing materials (pens & paper)• References (books)• Modules
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METHODOLOGIES:• Lecture • Group Discussion• Role Play• Selfpaced (Modular) Instruction
ASSESSMENT METHODS:• Demonstration• Observation• Interviews/Questioning
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LO2. FOLLOW STANDARD WORK PROCESSES AND PROCEDURES
ASSESSMENT CRITERIA:
1. Common use materials are maintained in designated area according to procedures.2. Work is performed according to standard work procedures, as per instruction and
according to occupational health and safety (OHS) requirements3. Incidents are reported to immediate supervisor.
CONTENTS:
• Work processes and procedures• General OH & S principles and legislation• Accident/Hazard reporting procedures
CONDITION:The students/trainees must be provided with the following:• Writing materials (pens & paper)• References (books)• Modules
METHODOLOGIES:• Lecture • Group Discussion• Selfpaced (Modular) Instruction
ASSESSMENT METHODS:• Written Examination• Demonstration• Observation• Interviews/Questioning
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UNIT OF COMPETENCY MAINTAIN AN EFFECTIVE RELATIONSHIP WITH CLIENTS/CUSTOMERS
MODULE TITLE Maintaining an effective relationship with clients/ customers
MODULE PURPOSE This module covers the knowledge, skills and attitudes required in building and maintaining an effective relationship with clients, customers and the public.
NOMINAL DURATION 12 hours
QUALIFICATION LEVEL NC I
PREREQUISITE none
SUMMARY OF
LEARNING OUTCOMES
Upon completion of the module, the trainees/students should be able to:
LO 1. Maintain a professional image
LO 2. Build credibility to meet customers/clients requirements
LO 1. MAINTAIN A PROFESSIONAL IMAGE
ASSESSMENT CRITERIA:
1. Uniform, paraphernalia and personal hygiene are maintained according to Code of Conduct of security personnel.
2. Prescribed uniform, equipment and paraphernalia are worn in accordance with Rule VIII, 2003 Revised RRI, RA 5487 as amended
3. Area of responsibility is maintained clean and safe according to company policy.4. Proper deportment is displayed and maintained in accordance with standard
operating procedure.
CONTENTS: • Professional Code of Conduct of a Security Guard• Professional Code of Ethics of a Security Guard• Desirable traits of a Security Guard• 11 General Orders of a Security Guard• Security Guard Creed• Uniform, equipment and paraphernalia of a Security Guard• Power and Duties of Security Guard• Customer Relation• Human Relation• Value Formation
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• Gender Awareness• Courtesy and Discipline
CONDITION: Students /trainees must be provided with the following:
• Uniform, equipment and paraphernalia (Male and Female)• Cleaning materials• Writing materials• Manual 2003 RRI, RA 5487 as amended• Security guard manual• Communication equipment
METHODOLOGIES:
• Group discussion
• Lecture
• Role Playing
• Simulation
ASSESSMENT METHODS:
• Written examination
• Demonstration
• Observation
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LO 2. BUILD CREDIBILITY TO MEET CUSTOMERS/CLIENTS REQUIREMENTS
ASSESSMENT CRITERIA:
1. Client requirements are identified based on assignment instructions.2. Assignment instructions are performed in line with client requirements and standard
operating procedure.3. Changes to client’s needs and requirements are acted upon according to standard
operating procedure.4. Satisfactory performance of security personnel is acknowledged based on customer/
client feedback.5. Possible causes of client/customer dissatisfaction are identified, dealt with and
recorded according to agency policy.6. Client is fully informed of all relevant security matters in a timely manner and
according to agreed reporting procedures.
CONTENTS:
• Customer Relation Service• Human Relation• Public Relation• Professions Code of Conduct a Security Guard• Professions Code of Ethics a Security Guard• 11 General Orders of Security Guard• Desirable Traits of a Security Guard• Oral and Written Communication
CONDITION: Students /trainees must be provided with the following:
• Writing materials• Manual 2003 RRI, RA 5487 as amended• Security guard manual• Communication equipment
METHODOLOGIES: • Lecture/Discussion• Demonstration• Role Playing• Simulation
ASSESSMENT METHODS:• Written Examination• Demonstration• Observation
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UNIT OF COMPETENCY MANAGE OWN PERFORMANCE
MODULE TITLE Managing own performance
MODULE PURPOSE This module covers the knowledge, skills and attitudes required in effectively managing own workload and quality of work.
NOMINAL DURATION 12 hours
QUALIFICATION LEVEL NC I
PREREQUISITE None
SUMMARY OF
LEARNING OUTCOMES
Upon completion of the module, the trainees/students should be able to:
LO 1. Plan for completion of own workload
LO 2. Maintain quality of own performance
LO 1. PLAN FOR COMPLETION OF OWN WORKLOAD
ASSESSMENT CRITERIA:
1. Duties and responsibilities are accurately identified.2. Priority assignments are defined according to job description. 3. Proper turnover of duties and responsibilities are followed according to standard
operating procedure.
CONTENTS:
• 11 General Orders of a Security Guard• Company Rules and Regulation• Power and Duties of Security Guard• Duty Detail Order• Professional Code of Conduct of a security personnel• Professional Code of Ethics of a security personnel
CONDITION: Students /trainees must be provided with the following:
• Communication equipment• Writing materials• Duty Detail Order Form (PNPSAGSD Form No. 1294)• Manual 2003 RRI, RA 5487 as amended
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• Security guard manual
METHODOLOGIES: • Group Discussion • Demonstration• Role Playing• Simulation
ASSESSMENT METHODS:• Written Examination• Demonstration• Observation
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LO 2. MAINTAIN QUALITY OF OWN PERFORMANCE
ASSESSMENT CRITERIA:
1. Performance standards are continuously upgraded to serve the interest and mission of his/her agency in compliance with the clients/customer requirement.
2. Diligently and progressively familiarize himself/herself with the rules and regulation prescribed by the agency and the client/customer.
3. Carried out his/her assigned duties as required by law to the best of his/ her ability.
CONTENTS:
• Professions Code of Conduct of a Security Guard • Professions Code of Ethics of a Security Guard• Customer Relation• Human Relation• Public Relation• 11 General Orders of a Security Guard• Desirable Traits of a Security Guard• Oral and Written Communication
CONDITION: Students /trainees must be provided with the following:
• Communication equipment• Writing materials• Manual 2003 RRI, RA 5487 as amended• Security guard manual
METHODOLOGIES: • Lecture/Discussion• Demonstration• Role Playing• Simulation
ASSESSMENT METHODS:• Written Examination• Demonstration• Observation
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UNIT OF COMPETENCY PRACTICE PROFESSIONALISM IN THE SECURITY SERVICE
MODULE TITLE Practicing professionalism in the security service
MODULE PURPOSE This module covers the knowledge, skills and attitudes in establishing professionalism in the workplace. It includes his outlook towards his job / roles, responsibilities in the company, demonstration of positive work ethics and values and maintenance of paraphernalia and equipment.
NOMINAL DURATION 12 hours
QUALIFICATION LEVEL NC I
PREREQUISITE None
SUMMARY OF
LEARNING OUTCOMES
Upon completion of the module, the trainees/students should be able to:
LO1. Comprehend and appreciate the job / roles and responsibilities of a worker
LO2. Maintain professional appearance, security uniforms, paraphernalia and equipment
LO3. Maintain area of duty
LO4. Demonstrate positive work ethics and values
LO1. COMPREHEND AND APPRECIATE THE JOB / ROLES AND RESPONSIBILITIES OF A WORKER
ASSESSMENT CRITERIA:
1. Wholehearted commitment and involvement are rendered while on the job.2. 1.2 Full responsibility on the job is assumed willingly.
3. Improvement in work methods is formulated and implemented.4. Loyalty is rendered to respective employer.5. Undiminished enthusiasm and high energy level are shown on the job.6. Untarnished integrity is shown at all times.7. High degree of proficiency in skills and knowledge are demonstrated while
performing the tasks.8. Cultural practices are respected and followed whenever possible.9. Good rapport with coworkers is established at all times.
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CONTENTS:
R.A. 5487 as amended Gun Safety Rules Handling and Maintenance of Firearms Customer Relations Human Relations Report Writing Log/Note Taking Defensive Tactics (Armed/Unarmed) First Aid Marksmanship Bomb Awareness Contingency Plan (Typhoon, Earthquake, Fire, Strikes) Basic Life Support Hygiene and Sanitation (Workplace) Personal Hygiene Protocol Usage Relevant legal, licensing and employer requirements for the safe carrying,
storage and use of firearms Client Instructions/Regulations
CONDITION: Students /trainees must be provided with the following:
• Communication equipment• Writing materials• Manual 2003 RRI, RA 5487 as amended• Security guard manual
METHODOLOGIES: • Lecture/Discussion• Demonstration• Role Playing• Simulation
ASSESSMENT METHODS:• Written Examination• Demonstration• Observation
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LO2. MAINTAIN PROFESSIONAL APPEARANCE, SECURITY UNIFORMS, PARAPHERNALIA AND EQUIPMENT
ASSESSMENT CRITERIA:
1. Personal appearance is maintained in accordance to company policies and regulations.
2. Security uniforms, paraphernalia and equipment maintained in accordance to company policies and regulations.
3. Courtesy is maintained in company premises at all times.
CONTENTS:
R.A. 5487 as amended Gun Safety Rules Handling and Maintenance of Firearms Customer Relations Human Relations Report Writing Log/Note Taking Defensive Tactics (Armed/Unarmed) First Aid Marksmanship Bomb Awareness Contingency Plan (Typhoon, Earthquake, Fire, Strikes) Basic Life Support Hygiene and Sanitation (Workplace) Personal Hygiene Protocol Usage Relevant legal, licensing and employer requirements for the safe carrying,
storage and use of firearms Client Instructions/Regulations
CONDITION: Students /trainees must be provided with the following:
• Communication equipment• Writing materials• Manual 2003 RRI, RA 5487 as amended• Security guard manual
METHODOLOGIES: • Lecture/Discussion• Demonstration
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• Role Playing• Simulation
ASSESSMENT METHODS:• Written Examination• Demonstration• Observation
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LO3. MAINTAIN AREA OF DUTY
ASSESSMENT CRITERIA:
1. Area of duty is kept clean and orderly.2. Company equipment and property is checked in accordance to completeness and
its condition.3. Equipment stored according to assignment requirements.
CONTENTS:
R.A. 5487 as amended Gun Safety Rules Handling and Maintenance of Firearms Customer Relations Human Relations Report Writing Log/Note Taking Defensive Tactics (Armed/Unarmed) First Aid Marksmanship Bomb Awareness Contingency Plan (Typhoon, Earthquake, Fire, Strikes) Basic Life Support Hygiene and Sanitation (Workplace) Personal Hygiene Protocol Usage Relevant legal, licensing and employer requirements for the safe carrying,
storage and use of firearms Client Instructions/Regulations
CONDITION: Students /trainees must be provided with the following:
• Communication equipment• Writing materials• Manual 2003 RRI, RA 5487 as amended• Security guard manual
METHODOLOGIES: • Lecture/Discussion• Demonstration• Role Playing• Simulation
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ASSESSMENT METHODS:• Written Examination• Demonstration• Observation
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LO4. DEMONSTRATE POSITIVE WORK ETHICS AND VALUES
ASSESSMENT CRITERIA:
1. Positive work values are observed at all times.2. Maladaptive behavior is handled tactfully. 3. Patience and respect for the feelings of others are demonstrated when dealing
with employer.4. Confidentiality is observed when necessary.5. Compliments, complaints, conflicts and criticism are responded appropriately.6. Proper execution of hand salute as prescribed in Section 6 Rule 13 of the 2003
Revised RRI RA No. 5487.7. Courtesy greetings are extended in accordance to Ten Commandments of Human
Relations.8. Customer/client needs and expectations are satisfied and recorded in accordance
to assignment instructions.
CONTENTS:
Work Values Ten Commandments of Human Relations Customers/clients' need
CONDITION: Students /trainees must be provided with the following:
• Communication equipment• Writing materials• Manual 2003 RRI, RA 5487 as amended• Security guard manual
METHODOLOGIES: • Lecture/Discussion• Demonstration• Role Playing• Simulation
ASSESSMENT METHODS:• Written Examination• Demonstration• Observation
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UNIT OF COMPETENCY PERFORM CONTROL SYSTEM IN THE WORKPLACE
MODULE TITLE Performing control system in the workplace
MODULE PURPOSE This module covers the knowledge, skills and attitudes in performing control system in the workplace including procedures and policies in monitoring.
NOMINAL DURATION 20 hours
QUALIFICATION LEVEL NC I
PREREQUISITE None
SUMMARY OF
LEARNING OUTCOMES
Upon completion of the module, the trainees/students should be able to:
LO1. Check persons entering and leaving the premises
LO2. Check vehicle entering and leaving the premises
LO3. Check properties entering and leaving the premises
LO4. Check barriers
LO 1. CHECK PERSONS ENTERING AND LEAVING THE PREMISES
ASSESSMENT CRITERIA:1. Personnel entering the premises are identified in accordance with company policies/
procedures2. Visitors’ data/information are logged in accordance with company policies/
procedures3. Personnel identification is checked in accordance with company policies/
procedures4. Visitors ID and Pass Slip are issued in accordance with standard operating
procedures5. Visitors are directed or escorted to destination in accordance with standard6. Body frisking is conducted in accordance with standard operating procedures7. Bags and baggage are inspected in accordance with standard operating procedures8. Person/s leaving the premises are inspected in accordance with standard operating
procedures
CONTENTS: • Overview of Basic Security Guard Function• Information, Physical and Personnel Security• Power and Duties of Security Guard• Law on Search and Seizure
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• Professional Code of Conduct of a security personnel• Professional Code of Ethics of a security personnel• 11 General Orders of a Security Guard• Character Development
• Courtesy and Discipline• Protocol and Social Usage• Public and Customer Relation• Gender Awareness and Development• Spiritual and Moral Values
• Security Inspection• Gender Awareness
CONDITION: Students/trainees must be provided with the following:• Metal Detector• Inspection Stick• Uniform and paraphernalia (male and female)• Logbook and writing tool • Sample company, visitor’s ID • Sample visitor’s log• Communication equipment• Manual on Gender Awareness• Basic Security Guard Manual• RA 7192 – Women in Development and Nation Building• 2003 Revised RRI, RA 5487 as amended
METHODOLOGIES: Lecture Group Discussion Demonstration
ASSESSMENT METHODS: Written Examination Demonstration Observation
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LO 2. CHECK VEHICLE ENTERING AND LEAVING THE PREMISES
ASSESSMENT CRITERIA:
1. Vehicles entering the premises are identified in accordance with company policies/procedures
2. Vehicles are registered in accordance with company policies/procedures3. Driver and passengers’ identification are checked in accordance with company
policies/procedures.4. Purpose of visit is verified in accordance with company policies/ procedures.5. Vehicles are inspected in accordance with standard operating procedures.6. Car passes are issued in accordance with standard operating procedures.7. Vehicles are directed to destination and parking area in accordance with standard
operating procedures.8. Vehicles leaving the premises are inspected in accordance with standard operating
procedures.
CONTENTS:
• Power and Duties of Security Guard• Standard operating procedures on vehicle inspection and control
• Observation, Description, Identification and Control• Safety and Security Inspection (with demonstration)• Notes taking• Traffic Direction and Control
• Professional Code of Conduct of a security personnel• Professional Code of Ethics of a security personnel• 11 General Orders of a Security Guard• Public and Customer Relation
CONDITION: Students/trainees must be provided with the following:• Inspection mirror• Flashlight/search light• Sample of traffic signs • Uniform and paraphernalia (male and female)• Logbook and writing tool • Sample decals and pass slip • Communication equipment• Basic Security Guard Manual
METHODOLOGIES: Lecture Group Discussion Demonstration
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ASSESSMENT METHODS: Written Examination Demonstration Observation
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LO 3. CHECK PROPERTIES ENTERING AND LEAVING THE PREMISES
ASSESSMENT CRITERIA:
1. Properties entering/leaving the premises are classified in accordance with company policies
2. Document of properties entering and leaving the premises are checked in accordance with company policies
3. Properties are verified in accordance with company policies
CONTENTS:
• Power and Duties of Security Guard• Standard operating procedures on property inspection and control
• Observation, Description, Identification and Control• Safety and Security Inspection (with demonstration)• Notes taking
• Professional Code of Conduct of a security personnel• Professional Code of Ethics of a security personnel• 11 General Orders of a Security Guard• Public and Customer Relation
CONDITION: Students/trainees must be provided with the following:
• Metal detector• Inspection stick• Flashlight/searchlight• Sample of property control tag • Uniform and paraphernalia (male and female)• Logbook and writing tool • Marking tool (Example: Rubber stamp)• Sample invoice, delivery receipts, purchase order, gate pass and tally out• Communication equipment• Basic Security Guard Manual
METHODOLOGIES: Lecture Group Discussion Demonstration
ASSESSMENT METHODS: Written Examination Demonstration Observation
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LO 4. CHECK BARRIERS
ASSESSMENT CRITERIA:
1. Barriers are inspected in accordance with standard operating procedures2. Operational condition of barriers is checked in accordance with standard operating
procedures3. Hazards and gray areas are identified in accordance with security and safety
procedures
CONTENTS: • Standard operating procedures on property inspection and control
• Observation, Description, Identification and Control• Safety and Security Inspection (with demonstration)• Notes taking
• 11 General Orders of a Security Guard • Types of barriers
• Human• Animal• Structural • Natural• Energy
• Public and Customer Relation
CONDITION: Students/trainees must be provided with the following:• Metal detector• Inspection stick• Flashlight/searchlight• Sample of barriers (doors, gates, etc.) • Logbook and writing tool • Communication equipment• Basic Security Guard Manual
METHODOLOGIES:
• Demonstration with oral questioning• Observation with oral questioning• Written test/Examination
ASSESSMENT METHODS:• Written Examination• Demonstration• Observation
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UNIT OF COMPETENCY PERFORM BASIC COMMUNICATION SKILLS
MODULE TITLE Performing basic communication skills
MODULE PURPOSE This moduel covers the knowledge, skills and attitudes in performing basic communication skills.
NOMINAL DURATION 20 hours
QUALIFICATION LEVEL NC I
PREREQUISITE none
SUMMARY OF
LEARNING OUTCOMES
Upon completion of the module, the trainees/students should be able to:
LO 1. Prepare written reports
LO 2. Transmit reports
LO 3. Demonstrate and interpret hand signals
LO 4. Maintain logbook recordings
LO 1. PREPARE WRITTEN REPORTS
ASSESSMENT CRITERIA:
1. Materials and equipment for reporting are prepared in accordance with standard operating procedures (SOP)
2. Reports identified and prepared is in accordance with standard operating procedures
CONTENTS: • Kinds of formatted report:
• Incident/Spot report• Violations Report• Information Report• Security Equipment Report• Explanation Report• Daily Activity Report
• Information gathering (5 Ws and 1 H)• Elements of good report writing• Communication
CONDITION: Students/trainees must be provided with the following:
• Writing paraphernalia
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• Computer (optional)• Typewriter• Tape recorder (optional)• Handheld Radio• Telephone• Cell phones• Intercom• Samples of formatted report• Basic Security Guard Manual
METHODOLOGIES:
• Demonstration • Lecture• Group Discussion
ASSESSMENT METHODS:• Written Examination• Demonstration• Observation
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LO 2. TRANSMIT REPORTS
ASSESSMENT CRITERIA:
1. Communication equipment is prepared in accordance with product specification2. Communication call signs and language are used in accordance with standard
operating procedures3. Communication protocols are observed/applied in accordance with standard
operating procedures4. Messages are transmitted according to company policy5. Communication equipment are secured as per standard operating procedures
CONTENTS:
• Communication flow• Oral and written communication
• Communicating properly to superior officer (oral and written)• Call sign and languages
• Communication equipment and devices• Using handheld radio, intercom and other communication equipment
• Storing of communication equipment
CONDITION: Students/trainees must be provided with the following:
• Communication equipment• Computer (optional)• Typewriter• Hand Held Radio• Telephone• Cell phones• Intercom
• Basic Security Guard Manual
METHODOLOGIES:
• Demonstration • Lecture• Group Discussion
ASSESSMENT METHODS:• Written Examination• Demonstration• Observation
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LO 3. DEMONSTRATE AND INTERPRET HAND SIGNALS
ASSESSMENT CRITERIA:
1. Hand signals and gestures are demonstrated in accordance with standard operating procedures
2. Hand signals and gestures are interpreted in accordance with standard operating procedures
CONTENTS:
• Traffic signals and symbols• Hand signal and gestures for parking vehicle• Hand signals for communication
CONDITION: Students/trainees must be provided with the following:
• Traffic Management Group (TMG) Handbook (optional)• Manual on Traffic Codes, Signals and symbols• Road map• Traffic signs• Traffic vest and gloves • Flashlight• Whistle• Basic Security Guard Manual
METHODOLOGIES:
• Demonstration • Lecture• Group Discussion
ASSESSMENT METHODS:• Written Examination• Demonstration• Observation
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LO 4. MAINTAIN LOGBOOK RECORDINGS
ASSESSMENT CRITERIA:
1. Detailed and chronological order of facts and events is recorded according to standard operating procedures
2. Security logbook is properly signed by incoming and outgoing guards3. Confidentiality of information is maintained at all times according to standard
operating procedures4. Proper safekeeping of security logbook is maintained in accordance with standard
operating procedure
CONTENTS:
• Notes Taking• Log booking• Information gathering• 11 General Orders of a Security Guard• Professional Code of Conduct of Security Guard• Professional Code of Ethics of Security Guards• Acronyms• 24hour format
CONDITION: Students/trainees must be provided with the following:
• Logbook and writing tool• Timepiece (synchronized)• Basic Security Guard Manual• Manual on 2003, Revised RRI, RA5487 as amended
METHODOLOGIES: • Lecture/Discussion• Demonstration• Role Playing• Simulation
ASSESSMENT METHODS:• Written Examination• Demonstration• Observation
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UNIT OF COMPETENCY RESPOND TO EMERGENCY SITUATION
MODULE TITLE Responding to emergency situation
MODULE PURPOSE This module covers the knowledge, skills and attitudes in responding to emergency situations including immediate reaction/response procedures.
NOMINAL DURATION 24 hours
QUALIFICATION LEVEL NC I
PREREQUISITE None
SUMMARY OF
LEARNING OUTCOMES
Upon completion of the module, the trainees/students should be able to:
LO1. Follow emergency preparedness plan
LO2. Check emergency equipment
LO3. Receive and record threats
LO4. Apply first aid procedures
LO 1. FOLLOW EMERGENCY PREPAREDNESS PLAN
ASSESSMENT CRITERIA:
1. Functions/roles of security guards during emergencies are followed in accordance with the emergency preparedness plan
2. Status of emergency is identified in accordance with standard operating procedures (SOP)
3. Evacuation areas are prepared in accordance with standard operating procedures4. Direction and control of emergency routes are identified based on emergency plan5. Victims are brought to designated safe areas in accordance with standard operating
procedures
CONTENTS:
• Types of emergency• Role of Security guard during emergency• Basic fire prevention and control• Supervision of local executives/PNP over PSA• Threats (Manmade and natural)
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CONDITION: Students/trainees must be provided with the following:
• Patrol vehicle (optional)• Communication equipment• Timepiece (synchronized)• Emergency equipment (e.g. stretcher, ladder, axe, etc.)• Flashlight/searchlight• Sample of company emergency plan• Manual on 2003 RRI, RA 5487 as amended • Security Guard Manual• Bomb threat checklist• Emergency unit checklist (PNP, Hospital, Fire brigade)
METHODOLOGIES:
• Lecture• Demonstration
ASSESSMENT METHODS:
• Demonstration with oral questioning• Observation with oral questioning• Written test
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LO 2. CHECK EMERGENCY EQUIPMENT
ASSESSMENT CRITERIA:
1. Emergency equipment and alarm is checked according to its operational condition2. Observations are noted in accordance with standard operating procedures (SOP)3. Location of emergency equipment is checked in accordance with standard operating
procedure
CONTENTS:
• Alarm system• Use of emergency equipment• Physical security system
CONDITION: Students/trainees must be provided with the following:
• Logbook and writing instrument • Communication Device• Time piece• Flashlight/searchlight• Manual 2003 RRI, RA 5487 as amended• Emergency equipment
METHODOLOGIES:
• Lecture/Discussion• Demonstration• Selfpaced (Modular) Instruction
ASSESSMENT METHODS:
• Written Examination• Demonstration and Questioning• Direct Observation and Questioning
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LO 3. RECEIVE AND RECORD THREATS
ASSESSMENT CRITERIA:
1. Duties and responsibilities are checked in accordance with standard operating procedures (SOP)
2. Threats are recorded and reported in accordance with standard operating procedures
CONTENTS:
• Communication• Duties and Responsibilities of Security Guard
• Natural (e.g. Typhoon, Flood, etc.)• Manmade (e.g. Fire, bomb threat, strikes and lockout, etc)
CONDITION: Students/trainees must be provided with the following:
• Manual of the 2003 Revised RRI, R.A. 5487, as amended • Communication Equipment and materials• Timepiece (synchronized)• Binocular• Flashlight/searchlight• Security Guard Manual• Camera
METHODOLOGIES:• Lecture/Discussion• Demonstration• Selfpaced (Modular) Instruction
ASSESSMENT METHODS:• Written Exam• Demonstration and Questioning• Direct Observation and Questioning
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LO 4. APPLY FIRST AID PROCEDURES
ASSESSMENT CRITERIA:1. Condition of the victim is checked in accordance with standard operating procedure2. First aid procedures are applied following Occupational Health And Safety Standards
(OHSS)3. Identification of victims is checked and verified according to standard operating
procedures4. Assistance of emergency medical services is requested in accordance with standard
operating procedure
CONTENTS: • First Aid Procedures and Techniques• Communication• Observation, Description, Identification and Control (ODIC)
CONDITION: Students/trainees must be provided with the following:
• Patrol vehicle (optional)• Communication equipment• Timepiece• Flashlight/searchlight• Manual 2003 RRI, RA 5487, as amended• OHSS Manual• Basic safety manual
METHODOLOGIES:
• Lecture/Discussion• Demonstration• Selfpaced (Modular) Instruction
ASSESSMENT METHODS:
• Written Exam• Demonstration and Questioning• Direct Observation and Questioning
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UNIT OF COMPETENCY DEMONSTRATE MARKMANSHIP
MODULE TITLE Demonstrating markmanship
MODULE PURPOSE This module covers the knowledge, skills and attitudes in responding to emergency situations including immediate reaction/response procedures.
NOMINAL DURATION 18 hours
QUALIFICATION LEVEL NC I
PREREQUISITE
SUMMARY OF
LEARNING OUTCOMES
Upon completion of the module, the trainees/students should be able to:
LO1. Check operational condition of firearms
LO2. Demonstrate marksmanship skills in different positions
LO 1. CHECK OPERATIONAL CONDITION OF FIREARMS
ASSESSMENT CRITERIA:
1. Firearms nomenclature is identified and distinguished as per manufacturer’s specification
2. Operational condition of firearm is checked in accordance with standard operating procedures
CONTENTS:
• Gun Safety and Handling of Firearms• Marksmanship• Firearms Safety• Firearms Nomenclature• Definition of Terms
• Firearms• Ammunition• Caliber .38• Revolver• Shotgun• Shell• others
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CONDITION: Students/trainees must be provided with the following:
• Instructional firearms• Firearms (e.g. cal.38, shot gun)• Ammunition• Manual 2003 RRI, RA 5487, as amended
METHODOLOGIES:• Lecture• Demonstration
ASSESSMENT METHODS:• Demonstration with oral questioning• Observation with oral questioning• Written test
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LO 2. DEMONSTRATE GUN SAFETY HANDLING AND MARKSMANSHIP SKILLS
ASSESSMENT CRITERIA:
1. Safety handling of firearms is followed according to SOP2. Dry fire is demonstrated in accordance with actual firing procedures.3. Handling of firearms during firing is performed in accordance with cardinal rules of
gun safety4. Actual firing is performed in accordance with standard operating procedure5. Marksmanship skill is obtained in accordance with prescribed standard objective
CONTENTS:
• Gun Safety and Handling of Firearms• Marksmanship• Offenses involving the use of firearms, parts of firearms, ammunitions and
explosives with their respective penalties as provided for by the law
CONDITION: Students/trainees must be provided with the following:• Instructional firearms• Firearms (e.g. cal.38, shot gun)• Ammunition• Target paper/board/patches• Timer• Manual 2003 RRI, RA 5487 as amended• Shooter’s safety equipment
METHODOLOGIES:
• Lecture/Discussion• Demonstration• Selfpaced (Modular) Instruction
ASSESSMENT METHODS:
• Written Exam• Demonstration and Questioning• Direct Observation and Questioning
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UNIT OF COMPETENCY PERFORM DEFENSIVE TECHNIQUES
MODULE TITLE Performing defensive techniques
MODULE PURPOSE This module covers the knowledge, skills and attitudes in performing defensive techniques.
NOMINAL DURATION 24 hours
QUALIFICATION LEVEL NC I
PREREQUISITE None
SUMMARY OF
LEARNING OUTCOMES
Upon completion of the module, the trainees/students should be able to:
LO 1. Demonstrate disarming techniques
LO 2. Demonstrate use of baton
LO 3. Demonstrate use of handcuff
LO 4. Demonstrate the use of stunning devices
LO 1. DEMONSTRATE DISARMING TECHNIQUES
ASSESSMENT CRITERIA:
1. Martial arts safety equipment is prepared in accordance with standard operating procedures
2. Preparatory exercises are performed in accordance with standard operating procedures
3. Disarming techniques are demonstrated in accordance with standard operating procedures
4. Martial arts equipment and personal safety equipment are stored in accordance with standard operating procedures
CONTENTS:
• Defensive Tactics (Armed and Unarmed)• Principles and Practices of Martial Arts• Proper Use of Martial Arts Equipment
CONDITION: Students/trainees must be provided with the following:
• Martial Arts Safety Equipment• Manual on Martial Arts• Security Guard Manual
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• Training Aids (e.g. Video, pictures, charts, etc.)
METHODOLOGIES:
• Lecture• Group Discussion • Demonstration
ASSESSMENT METHODS:
• Written Exam• Demonstration with oral questioning• Observation with oral questioning
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LO 2. DEMONSTRATE USE OF BATON
ASSESSMENT CRITERIA:
1. Martial arts safety equipment is prepared in accordance with standard operating procedures
2. Preparatory exercises are performed in accordance with “Arnis” technique3. Use of baton is demonstrated using the “Arnis” technique4. Martial arts equipment and personal safety equipment are stored in accordance with
standard operating procedures
CONTENTS:
• Principles and Practices of “Arnis”• 12 Method of Stick Defense (Dose Pares)• Proper Use of Martial Arts Equipment for “Arnis”
CONDITION: Students/trainees must be provided with the following:
• Martial Arts Safety Equipment• Manual on Martial Arts• Security Guard Manual• Training Aids (e.g. Video, pictures, charts, etc.)• pieces standard stick (Rattan)
METHODOLOGIES:
• Lecture• Group Discussion • Demonstration
ASSESSMENT METHODS:
• Written Exam• Demonstration with oral questioning• Observation with oral questioning
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LO 3. DEMONSTRATE USE OF HANDCUFF
ASSESSMENT CRITERIA:
1. Martial Arts Safety equipment is prepared in accordance with standard operating procedures.
2. Preparatory exercises are performed in accordance with handcuffing techniques.3. Handcuff is used in accordance with law enforcement standards.4. Martial Arts Safety equipment are stored in accordance with standard operating
procedures.
CONTENTS:
• Principles and Practices of Handcuffing• Use of Handcuff in Arrest• Defensive Techniques in Handcuffing• Proper Use of Martial Arts Safety Equipment
CONDITION: Students/trainees must be provided with the following:
• Martial Arts Safety Equipment• Handcuffs• Manual on Martial Arts• Security Guard Manual• Training Aids (e.g. Video, pictures, charts, etc.)
METHODOLOGIES:
• Lecture• Group Discussion • Demonstration
ASSESSMENT METHODS:
• Written Exam• Demonstration with oral questioning• Observation with oral questioning
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LO 4. DEMONSTRATE THE USE OF STUNNING DEVICES
ASSESSMENT CRITERIA:
1. Martial arts safety equipment is prepared in accordance with standard operating procedures.
2. Preparatory exercises are performed in accordance with standard operating procedures.
3. Stun devises are used in accordance with product specification.4. Martial arts safety equipment is stored in accordance with standard operating
procedures.
CONTENTS:
• Use of Stunning Devices/Stun Gun• Defensive Techniques in the Use of Stunning Device• Proper Use of Martial Arts Safety Equipment
CONDITION: Students/trainees must be provided with the following:
• Martial Arts Safety Equipment• Stun Gun (KV)• Manual on the Use of Stun Gun• Security Guard Manual• Training Aids (e.g. Video, pictures, charts, etc.)
METHODOLOGIES:
• Lecture/Discussion• Demonstration• Practical Exercises
ASSESSMENT METHODS:
• Written Examination• Demonstration• Observation
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