Case Statement
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For the people who need us, Rochester General Health System is where compassion leads. We are committed to improving the health of the people who live in our region by providing high quality, comprehensive care, convenient and timely access, and extraordinary service, In order to ensure that we can provide this kind of healthcare to Rochesterians for years to come, we need your help.
The needs of the people we serve are constantly changing
and growing. In order to continue our commitment of
service, we are asking you, our friend and our neighbor, to
help us invest in the facilities, equipment, programs, and
people we need to make Rochester General Health System
the place where compassion leads for decades to come.
You have the power to do something today. Over 100 years
ago, George Eastman’s generosity spearheaded a movement
that revolutionized the way healthcare was delivered in
Rochester. By supporting Rochester General Health System,
you will join a group of modern-day philanthropists, leaders
who, like those from Eastman’s era, transform the way your
friends, family and neighbors receive healthcare.
The Legacy of Hope Campaign is a historic undertaking that
will continue what our distant predecessors started. This
campaign will allow us to modernize our facilities, expand
our services, and adopt the techniques and practices
necessary to provide the people of our region with the
healthcare they need and deserve. These improvements
are part of a long term plan that will cost our health system
over $350,000,000 over the next 10 years.
We need you to join this movement and continue our
Legacy of Hope in Rochester! We are asking you, the
community, to provide collective philanthropic support
of $55,000,000.
We Need You.
Support a higher level of healthcare.Help carry our Legacy of Hope.
We have many needs. Choose the one that best fits the passion of you and your family:
– Comprehensive modernization of facilities
– Widespread expansion of critical care in Wayne County
and the Finger Lakes
– Extensive enhancements to our:
Surgical facilities
Medical imaging capabilities
Oncology Center
Treatment facilities for chronic kidney disease
For over 160 years, Rochester General has represented our community’s commitment to caring for one another by bringing hope to the people who need us. As Rochester’s population surged in the middle of the 19th century, community leaders decided to take action.
At the time, hospitals were largely misunderstood and for many, they were a frightening
concept. Despite this general fear, in 1847 a group of concerned citizens decided that a hospital
could help address the glaring need for healthcare in their growing city. This bold and thoughtful
decision was the beginning of our Legacy of Hope. Rochester’s first hospital—inspired by need
and brought to life by philanthropy—was born.
Today, Rochester General Health System has evolved into one of our nation’s finest integrated
healthcare systems. Although times and technology continue to change, we continue to work
toward the same mission that inspired our hospital’s original founders. It is our mission and your
generosity that continue to propel our legacy into the 21st century.
Rochester’s First Hospital We have been:
A brAve pioneer And ChAmpion ofprogress. When society needed great advancements in health-care, we have chosen to stand on the front lines of advancement.
A resilient leAder in times of unprecedented turmoil – wars, epidemics, local and national economic challenges. We conquer these events with innovative solutions and an unwavering commitment to our mission.
A dediCAted pArtner in times when we believed we could help our community by collaborating with other institutions.
A grAteful steWArd in times of prosperity—thoughtfully investing in facilities, technology, knowledge and people for the long-term benefit of the community.
Your Community, Our Promise.
Rochester General Health System has grown into an integrated healthcare organization comprised of six affiliates, 40 Medical Groups, over 800 medical staff members, a workforce of 7,000 and an Auxiliary of over 600 volunteers throughout the Greater Rochester region. With so many different elements, we continue to honor one promise: to provide care for those who need it, where and when they need it most. Our promise is to remain the place where compassion leads.
We extend this promise to everyone in our region, including:
Our families...— The World Health Organization has designated RGH as one of only three “Baby Friendly”
hospitals in New York State.
Our neighbors in need...— We are a leader in sharing the responsibility for undercompensated and uncompensated
care, with almost seven percent (7%) of our budget, or $30 million annually committed to
caring for the underserved.
— We are a leader in providing service for vulnerable members of our community who do not
traditionally receive care. Our mission based Clinton Family Health Center has decreased
emergency room visits by 24% through the institution of Open Access Scheduling.
Our neighbors in Wayne County...— Our rural affiliate, Newark-Wayne Community Hospital, is the sole provider of care to the 90,000
residents of Wayne County and serves as the RGHS extension in the Finger Lakes Region.
Our seniors...— We provide both short and long term care through our three main
non-acute geriatric care programs– Hill Haven, DeMay Living
Center and Independent Living for Seniors.
Our children...— We operate five school-based health centers and
provided both medical and mental care to over 16,000
students in 2008.
— In December 2010, we opened the Louise and
Henry Epstein Pediatric and Young Adult Emergency
Department.
Our new neighbors...— Upstate New York became home to nearly 3,200
émigrés in 2010 alone, Rochester General Health System
is the sole provider of health care services for new
refugees entering the Greater Rochester area.
Our patients who need world-class care...— We are the only hospital in the region among
Thomson/Solucient Top 100 Heart Hospitals and have
been honored nine times since 2000.
— Becker’s Hospital Review named our Rochester Heart
Institute a Great Cardiovascular Program.
— Our Robotic Surgery Program was the first of its kind in Upstate New York. Currently it serves
as a global observation center, and ranks in the top four percent (4%) in volume in the nation.
— Our Lipson Cancer Center was named as an American College of Surgeon’s “Outstanding
Cancer Program.”
— We are a National Magnet Hospital for nursing
excellence, an honor granted to fewer than three percent (3%) of hospitals.
“Your staff at RGHS has an amazing ability to balance compassion and toughness. They appear to truly care about the patient as an individual. Perhaps your behavior and
action are part of the job, but their ability to
treat patients and concerned families as individuals with compassion and care is
priceless.”
Our strategic partnerships with national leaders in the fields of biomedical science, technology, education and clinical care bring the most cutting edge medical practices, treatments, and technologies to our patients.
Our Partnerships
RGHS was named inthe Top 100Integrated HealthNetworks by SDIHealth for the pastfive years.
RGHS was ranked inthe Top 1% of U.S.hospitals in a nationalvalue data indexstudy measuringclinical quality andfinancial efficiency.
Our Partnerships
Our partners incardiac care
Our partners incancer care
Our partners inpatient safety
Our partners inpediatric care, stroke
care, and educating thephysicians of tomorrow
Our partners innursing education
Our partners ininternational
humanitarian reliefOur partners in
improving education andhealthcare in our region
Our partners ineducating the healthcareprofessionals of tomorrow
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Your Needs, Our plan
Looking towards the future, to keep our promise, we must constantly and relentlessly work to adapt to our commu-nity’s changing needs in the context of a rapidly changing healthcare landscape. Today, we face many challenges, all of which must be addressed for the future while still delivering high level of care in the present.
— Patient comfort and dignity are directly connected to the modernization of our facilities.
Most of our facilities are between 20 and 30 years old compared to the national average of 10
years old. We need to modernize, replace and expand our facilities to meet our high standards
of care and exceed our patient’s expectations.
— We need to bui ld surgical facilities for the future. Increasing demand for Ambulatory Surgery
services is why we need facilities that will allow us to meet that demand expand and today’s
state-of-the-art (OR) is between 400 and 800 square feet—large enough to accommodate the
latest equipment and technology. The people of our community need and deserve to have
access to the “OR of the future.”
— Nationally and locally, the number of senior citizens is increasing and we are committed
to caring for them. As the number of senior citizens continues to increase, so will the need
to provide extraordinary healthcare for seniors. Rochester General Health System has three
affiliates dedicated solely to senior care: Hill Haven Nursing Home, DeMay Living Center,
and Independent Living for Seniors.
— Wayne County is an underserved community. Newark-Wayne Community
Hospital is the sole provider of hospital care for the 90,000 residents of Wayne
County. The residents of rural Wayne County are counting on us to bring the
same level of care that is provided at Rochester General Hospital to Wayne
County.
— There is a growing need for dialysis services in our community. As the number
of patients with chronic kidney disease continues to grow, we need to have the
ability to accommodate them.
— Transformations in technology hav e resulted in less invasive therapies and
improved diagnostic capabilities for treating patients. In order to remain on the
cutting edge, Rochester General Health System is committed to bringing its patients the
most advanced treatments and the best technology available to enhance patient safety,
dignity and care.
Continuing Our Commitment to Western New YorkWe are a health system nationally recognized for quality, value and clinical excellence. We constantly strive to effectively anticipate and plan so that we can provide the most cost efficient, high quality healthcare possible for patients. We also focus on preparing ourselves to embrace tomorrow’s advances in medicine and healthcare.
With this in mind, we are now embarking on an endeavor
that will allow us to continue our
commitment of providing high level, compassionate care to
the people who call Western New York their home. Be-
cause of our past success in building a cost efficient health
system with a full continuum of care, we are well posi-
tioned for success in this historic undertaking.
We have developed a strategic ten-year plan calling for an
investment of over $350,000,000 for technology, facili-
ties and programs. Our Trustees have commissioned the
Foundation to raise $55,000,000 in philanthropic support
over the next five years through the Legacy of Hope Cam-
paign. The plan is multi-fold, encompassing a moderniza-
tion of our facilities to make patient care even more safe,
comprehensive, comfortable and efficient; an investment in
innovative technology that will define the future of medi-
cine; and a commitment to serving our community in areas
of demand and necessity.
By partnering with our stakeholders, we will move closer
to being the healthcare provider of choice in our region.
This campaign will strengthen and expand our presence in
the community, and continue our mission of providing high
quality, compassionate care to our patients.
“Philanthropy must be a major part of the financ-ing and planning of our health system. I cannot see any government windfall ever coming in to cover the growing and changing health-care needs of this re-gion. Philanthropy has always been important, but I think never more important than now.”
Robert DobiesChairman of the BoardRochester General Health System
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The Legacy of Hope Campaign will strengthen and transform our health system. This extraordinary and fully comprehensive fundraising strategy is vital for our health system to continue its commitment to our community.
The campaign supports a wide range of clinical disciplines and medical specialties which includes
a comprehensive modernization of our facilities, extensive enhancements to our clinical programs,
and innovation in medical care, education and research–all to ensure we are advancing the
hospital’s ability to respond to whatever situation may arise.
Only with full philanthropic support can we implement all the advances identified in our vision.
Please join the members of the Foundation and Health System’s Board of Directors, our esteemed
physicians, well trained nursing staff, and the many friends and benefactors from within the
communities we serve by making a gift to our Legacy of Hope Campaign.
To make a pledge, please contact the Foundation Office at (585.922.4800). There are many
naming opportunities available to designate a gift in honor or memory of a loved one or friend.
A Bold Future With Your Support
CAMPAIGN TOTAL: $55-60 MILLION
CompREHENSIvE moDERNIzaTIoN
oF FaCILITIES
INNovaTIoN IN mEDICaL CaRE,
EDUCaTIoN, aND RESEaRCH
ExTENSIvEENHaNCEmENTS To oUR CLINICaL
pRoGRamS