CASE Executive Education Brochure 2009

CATALOG 2009-10p r e s e n t e d b y

w e a t h e r h e a d e x e c u t i v e e d u c a t i o n

Program Benefits for the individual:

imPact Your careerDeepen your knowledge, build your skill set and boost your performance.

varietY of ProgramsWith more than 70 programs covering a range of topics, you can find the classes best-suited for you.

exPand Your networkBuild a diverse network of peers from different industries and companies while learning at Weatherhead.

Program Benefits for organizations:

immediate effectParticipants return to work with strategies and skillsthat add value to your organization.

Build organizational caPaBilitY – and save dollars tooLeverage Weatherhead expertise to support your key initiatives and receive the maximum discount on all enrollments with the Weatherhead Affiliate Partnership.Details on page 29

weatherhead to goSelect a Weatherhead program to host at your location (or ours) exclusively for your team.Details on page 26

custom solutionsWork with our program development team to customize a solution that meets your organization’s specific needs.Details on page 30

Last year, more than 3,000 people decided it was time for growth and career development through Weatherhead Executive Education.

ArE YOu NExT?

About the Weatherhead School of ManagementSince its inception, the Weatherhead School of Management at Case Western Reserve University has received international acclaim for developing transformational ideas that redefine the way management education is taught. This spirit of innovation has elevated its management programs to global prominence, earning Weatherhead a reputation as one of the most innovative business schools in the world. The Weatherhead School’s teaching approach delivers a unique blend of functional competencies and interpersonal skills that organizations increasingly need. As a result, the people we teach are ready to add immediate value to their organizations, their communities and the world.

prOGrAMSExplore Weatherhead Executive Educationnew Programs and certificatesAdvanced topics on Financial Decision-Making (page 5)Sustainable Value Programs and Certificate (page 8)Experiential Learning Programs and Certificate with the Kolbs (page 11)Leadership Deep Dive: Premier Educational Program for Senior Executives (page 13)

Weatherhead provides me with three big wins. Each of our associates has an individual development plan - the Affiliate Partnership gives our associates another resource to target that development. There is a lot of diversity in the curriculum – not just from a content perspective, but also the peer knowledge sharing that comes from being in the room with other successful organizations. And finally, I’ve always been impressed with the quality of learning that Weatherhead condenses into a one- or two-day session. The Affiliate Partnership consistently delivers a higher level of applicable learning than we’ve experienced in similar formats.

cJ murphy, manager of talent and od - dealer tire

Join those investing in executive education in this evolving gloBal economY. move ahead of the comPetition BY learning from world-renowned facultY to accelerate Your career todaY and in the future.

Programs pages 01-19

to register or for more infoVisit weatherhead.case.edu/executive-educationCall 216.368.6413 or 800.736.6403Email [email protected]

Women in LeadershipAs women advance in their careers, they need to develop new skills, perspectives and approaches. Under the direction of Dr. Diana Bilimoria, these programs provide exceptional opportunities for cultivating personal strengths, building networks and overcoming barriers. Through these courses, women leaders and those aspiring to leadership positions will find the help and advice they need to achieve their career potential, make the largest contribution to their organization, and maximize work/life balance.

imPact

• Assess and enhance your leadership abilities

• Maximize your individual and collective power and influence

• Learn how to forge new inroads and dispel stereotypes

• Build your learning network with other aspiring leaders

• Revitalize and reinforce your learning at an annual reunion event for those who have completed the Women in Leadership Certificate

Programs dates

high impact leadership for womenExplore critical measures of leadership: power and responsibility, expectations and ethics

1 daY Program

Oct 8, 2009

communication strategies for women in leadershipBreak through old barriers to reach a new level of clarity and impact

1 daY Program

Oct 13, 2009

negotiation skills for women in leadershipWield greater influence through collaboration

1 daY Program

Dec 3, 2009

career success strategies for women in leadershipAdvance your career and organizational effectiveness

1 daY Program

Apr 9, 2010

women and organizational Politics: developing Power and influenceNavigate organizational politics with authority and finesse

1 daY Program

MAy 12, 2010

“The goal of leadership education is to transform organizations and empower individuals to lead in the betterment of society.”

diana Bilimoria, Ph.d.Professor of Organizational Behavior

earn the Women in Leadership certificate. More information on page 28.

WoM

EN iN LEADERShiP

PoSiTiVE ChANgE LEADERShiP ThRoUgh APPRECiATiVE iNqUiRy

david cooperrider, Ph.d.Professor of Organizational Behavior

ronald fry, Ph.d.Professor and Chair, Organizational Behavior

Programs dates

sustainability for value and ProfitLearn sustainable tools, methods and frameworks for driving growth

2 daY Program

NOv 5-6, 2009

igniting Positive change through appreciative inquiryFind out how revolutionary the Ai positive approach to change can be for you and your organization

1 daY Program

NOv 10, 2009MAy 18, 2010

foundations and frontiers in appreciative inquiryimmerse yourself in the thinking and tools of Ai to develop your capability as a leader for positive change in any setting

3.5 daY Program, last daY is half -daY Part i of ai certificate in Positive Business and societY change

Dec 8-11, 2009Longboat Key, FL or

Feb 22-25, 2010cleveland, OH

weatherhead’s organizational Behavior department has been consistently ranked by the Financial Times as among the very best in the world.

positive Change Leadership through Appreciative InquiryFor more than 20 years, Appreciative inquiry (Ai) has redefined the way organizations achieve rapid, whole system, strength-based change. Developed by Dr. David Cooperrider and Dr. Ronald Fry at the Weatherhead School of Management, Ai has aided organizations around the world to set strategy, change culture, increase the power of teams, and develop the next generation of leaders. Make an investment in yourself and your organization by joining the Ai thought leaders for this intensive, innovative learning portfolio only offered here.

imPact

• Learn directly from the world-renowned co-originators of Ai

• Build the foundation for your development as a leader for positive change

• Join the growing number of businesses and organizations that use Ai to create dramatic, holistic change, including green Mountain Coffee Roasters, Fairmount Minerals, John Deere and the U.S. Navy

• Bring your team, and multiply the impact on your organization

earn the Appreciative Inquiry certificate in positive business and Society change. More information on page 28.

PoSiTiVE ChANgE LEADERShiP ThRoUgh APPRECiATiVE iNqUiRy

3cASe WeSterN reServe UNIverSIty | WEAThERhEAD SChooL oF MANAgEMENT | executive ProGraMS cataLoG | 2009-2010

Leadership Development Through Emotional IntelligenceSuccess takes more than great ideas, vision, or strategy. great leaders inspire and move us through the power of our emotions. Research has shown that exceptional leaders, executives and managers are not just smart or lucky, but more frequently rely on their Emotional intelligence (Ei). Ei is the ability to understand, motivate and develop yourself and others. Fortunately, Ei competencies can be learned and change can be sustained. Under the direction of Dr. Richard Boyatzis, these high-impact learning experiences provide a comprehensive suite of Ei applications.

Programs dates

introduction to emotional intelligenceUnlock the leadership potential in yourself and others

1 daY Program

Oct 27, 2009JAN 26, 2010Apr 13, 2010JUN 15, 2010

advanced emotional intelligence: creating sustainable, desired changeDiscover the keys to building and sustaining effective leadership

1 daY Program

Oct 28, 2009Apr 14, 2010

Boyatzis on leadership, resonance and renewal (formerly developing resonant leadership: a day with richard Boyatzis)Explore the latest insights for achieving sustainable leadership from world-renowned expert and New York Times best-selling author

1 daY Program

JAN 27, 2010

coaching for intentional development (formerly coaching a culture of leadership)Learn to coach using Emotional intelligence for increased performance. includes personal coaching with 360° Ei feedback

3.5 daY Program, last daY is half-daY

Apr 15-16 andJUN 3-4, 2010

team leadership through emotional intelligenceApply Ei and leadership strategies in the team setting

1 daY Program

JUN 2, 2010

LEADERShiP DEVELoPMENT ThRoUgh EM

oTioNAL iNTELLigENCE

FiNANCiAL DECiSioN MAKiNg

richard Boyatzis, Ph.d.Professor of Organizational Behavior & co-author of Primal Leadership: Realizing the Power of Emotional Intelligence

“What I have learned during the course of attaining the certificate in Emotional Intelligence has dramatically changed for the better how I approach my work, and, for that matter, my life in general.”

Bill Busby DirectorHuman Resources and Organizational Development US Endoscopy

earn the certificate in Developing Leadership through emotional Intelligence. More information on page 28.

Programs dates

new! creating value through strategic risk managementSharpen your ability to identify and manage risk with a qualitative understanding of financial concepts and tools

2 daY Program

Sep 28-29, 2009

analyzing financial statements for non-financial managersAcquire a fast grasp of accounting, the language of business

1 daY Program

NOv 18, 2009

financial decision making for non-financial managersLearn the financial tools essential to all managers

1 daY Program

NOv 19, 2009MAr 9, 2010

Balanced scorecardLearn how to drive your business using critical metrics

1 daY Program

JAN 20, 2010

new! derivatives and corporate finance: sophisticated tools for strategic PlanningAcquire state-of-the-art real option models to guide and manage strategic planning initiatives

2 daY Program

Feb 18-19, 2010

financial analysis and corporate Planningidentify key business drivers for better financial planning

1 daY Program

Apr 29, 2010

driving Profitability and value creationCreate shareholder value at the project, divisional and overall firm level

1 daY Program

MAy 25, 2010

Financial Decision MakingAccounting and financial concepts are critical to managerial decision making. These programs equip managers with an understanding of the fundamental principles and advanced concepts, and the ability to apply these concepts in powerful ways to everyday business situations.

FiNANCiAL DECiSioN MAKiNg

Peter Ritchken investigates what drives prices in the capital market. He helps investment banks and firms structure financial products that best meet their risk management needs, and is an expert in pricing these securities and assessing their risks and rewards. He teaches the advanced program, “Derivatives and Corporate Finance: Sophisticated Tools for Strategic Planning.”

Peter ritchken, Ph.d.Kenneth Walter Haber Professor of FinanceChair, Department of Banking and Finance

earn the certificate in Financial Decision Making. More information on page 28.


to register or for more infoVisit weatherhead.case.edu/executive-educationCall 216.368.6413 or 800.736.6403Email: [email protected]

Weatherhead Executive Education is an Approved Provider of the human Resource Certification institute. The programs on the facing page, and many others throughout the catalog, qualify for continuing education credits required to recertify as a Professional in human Resources (PhR®) or Senior Professional in human Resources (SPhR®).

Note: The use of this seal is not an endorsement by HR Certification Institute of the quality of the programs. It means that the programs have met HR Certification Institute’s criteria to be pre-approved for recertification credit.

Managing OthersThe transition from performing as an individual contributor to managing others requires an expanded and deepened set of competencies. Supervisors, team leaders and facilitators need to understand the strategies and methods to make the most of human capital. These programs introduce and develop key skills for managers as they enter management and continue to progress throughout their careers.

imPact

• identify the competencies and attributes of good managers

• Build confidence as you develop competence as a new manager

• Assess your management style

• Learn how to develop clear performance expectations and deliver effective feedback

• Develop a range of skills to increase your effectiveness in teams, departments, and one-on-one

earn the Fundamentals of Management certificate. More information on page 28.

MANAgiNg oThERS

Programs dates

fundamentals of management: core skillsAccelerate your development as a new manager

1 daY Program

Oct 6, 2009Apr 20, 2010

managing Performance: guiding employee excellenceinstill expectations and motivate performance at annual review time and throughout the year

1 daY Program

Oct 7, 2009

transforming conflict: creating Productive dialogueLearn a healthy approach to dealing with disagreement

1 daY Program

JAN 21, 2010

creating, Building and repairing teamsBuild your personal capacity as a team member, team leader and team coach

1 daY Program

Feb 9, 2010

new! multidimensional negotiationsReach optimal solutions with principled bargaining techniques

1 daY Program

Feb 11, 2010

from managing to coaching: intentional conversations for effective outcomesUse coaching techniques to bring out the best in others

1 daY Program

Feb 16, 2010

developing Your management skillsLearn some “time-tested wisdom” for making a smooth transition to your management role

1 daY Program

MAr 24, 2010

how to communicate like a managerDevelop interpersonal competencies to steer performance

1 daY Program

MAr 25, 2010

motivating for Peak Performance (formerly managing for motivation)Discover Ai methods for increasing performance

1 daY Program

Apr 21, 2010

managing teams across departments, locations & time zonesovercome geographic barriers for better team performance

1 daY Program

Apr 23, 2010

“I recommend Weatherhead to everyone I know who is building their development plan. It is time well spent.”

kevin kunikPerformance Leadership Project Manager, Erie Insurance


Sustainable ValueAn essential aspect of Sustainable Value is that by doing good for society and the environment, the company does even better for its customers and shareholders than it otherwise would. Discover the ways that sustainability creates real and immediate economic opportunity for your business, and how Weatherhead’s approach to organizational change can help you execute a sustainability strategy within every aspect of your operations. These programs will help you bring measurable and long term value to the bottom line.

Programs dates


2 daY Program

NOv 5-6, 2009


3.5 daY Program, last daY is half -daYPart i of ai certificate in Positive Business and societY change



driving sustainability: a Practical roadmap and toolkit for transformationget started with innovative ways to measure and lower environmental impact, reduce waste and seize new market opportunity

2 daY Program

MAy 3-4, 2010

SUSTAiNABLE VALUE

DESigNiNg SoLUTioNS FoR iNNoVATioN AND STRATEgy


earn the Sustainable value certificate. More information on page 28.

Programs dates

manage by designing: approaches for everyday innovationAcquire a powerful skill set for flexible thinking and creativity, based on groundbreaking research by Dr. Fred Collopy and his Weatherhead colleagues

1 daY Program

Oct 1, 2009MAr 10, 2010

system thinking: navigating through complexityDr. Fred Collopy teaches how to build a comprehensive perspective to effectively deal with difficult situations and anticipate the effects/consequences of decisions

1 daY Program

Oct 14, 2009

getting the Best results: a Practical framework for solving Business ProblemsSeize and tackle business opportunities and challenges “better, faster, cheaper”

2 daY Program

Oct 20-21, 2009

new! strategic PlanningLearn the fundamental questions organizations need to ask – and continuously answer – in order to stay competitive

1 daY Program

NOv 3, 2009

new! creating a strategic marketing Plan: Positioning for successLearn how to tailor your marketing plan to your business strategy

1 daY Program

NOv 4, 2009

innovation by design: creating Powerful customer experiences and solutionsDiscover the next frontier in customer value

2 daY Program

Feb 3-4, 2010

driving sustainability: a Practical roadmap and toolkit for transformationget started with innovative ways to measure and lower environmental impact, reduce waste and seize new market opportunity

2 daY Program

MAy 3-4, 2010

visual thinking for managersCommunicate and stretch your ideas on a visual level for greater impact, using design-based techniques

1 daY Program

MAy 14, 2010

Designing Solutions for Innovation and Strategy

great managers are also designers – of processes, projects, strategies and systems. Based on the pioneering research of Weatherhead’s Department of information Systems, these programs provide managers with the latest concepts and tools for flexible, innovative thinking that achieves optimal results.

“Managing is not just about choosing the right alternative; it is about designing new and better ones.”

fred collopy, Ph.d.Professor of Information Systems

earn the Designing Solutions for Innovation and Strategy certificate. More information on page 28.

DESigNiNg SoLUTioNS FoR iNNoVATioN AND STRATEgy


Programs dates

getting the Best results:a Practical framework for solving Business ProblemsSeize and tackle business opportunities and challenges “better, faster, cheaper”

2 daY Program

Oct 20-21, 2009

Project management: from concept to Planincrease your chances of project success, before you even begin

1 daY Program

NOv 16, 2009

new! execution: managing relationships to get the Project doneManage stakeholder expectations, input and vision

1 daY Program

Feb 17, 2010

change leadershipTake a holistic approach to the challenges of change

1 daY Program

MAr 11, 2010

Project management: detailed Planning and executionDeliver results on time and under budget

2 daY Program

MAr 18-19, 2010

from staff function to internal consultant: Practices and tools for Better resultsLearn consultative practices that dramatically increase the chances of real success over time

2 daY Program

MAy 26-27, 2010

Weatherhead Executive Education is a global Registered Education Provider of the Project Management institute (PMi®). The programs on this page, as well as many others throughout the catalog, offer continuing education credit for PMP® certified project managers. Visit our web site for full information. PMP and PMi global Registered Education Provider are registered marks or trademarks of the Project Management institute, inc.

PRoJECT LEADERShiP

ExPERiENTiAL LEARNiNg FoR iNDiViDUALS, TEAMS, AND oRgANizATioNS W

iTh ThE KoLBS

project LeadershipAs action leaders for the organization, managers hold responsibility for solving business problems, planning new initiatives, and implementing change. These programs provide the process and people skills necessary for leading complex assignments.

imPact

• Learn how to define achievable goals and identify optimal solutions

• Learn to develop concise, workable project plans

• Apply systematic methods to analyze the challenge or opportunity

• Nurture commitment and support throughout the organization

earn the project Leadership certificate. More information on page 28.

Programs dates

introduction to experiential learning with the kolbsEnrich work and life experiences through the learning way

1 daY Program

JULy 13, 2010

experiential learning in Practice for teams, trainers and educatorsEnhance your effectiveness as a member and leader of high-performance teams and discover how to design productive and inspiring environments to achieve learning experiences of a lasting impact

3 daY Program

JULy 14-16, 2010

Experiential Learning with David Kolb, ph.D. and Alice Kolb, ph.D.

At the core of our skills and performance is our ability to learn. Today’s challenging global environment calls for multifaceted individuals who can acquire, create, and transfer new knowledge and adapt swiftly through periods of decline as well as prosperity. While both individuals and organizations are pressured to increase their learning capacity to maintain competitive advantage in tumultuous environments, no single course or program can provide individuals with all the skills and knowledge they will need for the rest of their careers. These programs will help you learn how to learn, understand your learning style, and share learning with others as a leader, team member, educator or development professional.

ExPERiENTiAL LEARNiNg FoR iNDiViDUALS, TEAMS, AND oRgANizATioNS W

iTh ThE KoLBS

“The center of learning is experience, your own subjective experience. . . . As a learner it’s your experience that guides how you learn and says when you have learned something. And the exciting part about this idea is that when your experience is the center of the learning process you are in control and you are able to take initiative and create the kinds of experience that you want and that lead to learning for you.”

david kolb, Ph.d. has conducted founding research on experiential learning and is renowned for the kolb learning styles inventory (lsi)

alice kolb, Ph.d.adjunct Professor of organizational Behavior

earn the experiential Learning with the Kolbs certificate. More information on page 28.


ExECUTiVE MANAgEM

ENT

Programs dates

engaging People’s Passion: leadership through visionCreate a shared vision that ignites passion, imagination and innovation within your organization

1 daY Program

Sep 23, 2009

new! creating value through strategic risk managementSharpen your ability to identify and manage risk with a qualitative understanding of financial concepts and tools

2 daY Program

Sep 28–29, 2009


2 daY Program

NOv 5-6, 2009

chatterjee on strategyAchieve growth by capitalizing on hidden areas of your competitive advantage from one of the nation’s foremost experts on organizational strategy

1 daY Program

NOv 17, 2009


3.5 daY Program, last daY is half -daYPart i of ai certificate in Positive Business and societY change



executing strategy for executive managementLearn how to roll out corporate strategy from the boardroom to the shop floor

1 daY Program

JAN 14, 2010

coaching for intentional development (formerly coaching a culture of leadership)Learn how to coach using Emotional intelligence for increased performance: includes personal coaching with 360° Ei feedback

3.5 daY Program, last daY is half-daY

Apr 15-16 &JUN 3-4, 2010

financial analysis and corporate Planningidentify key business drivers for better financial planning

1 daY Program

Apr 29, 2010

driving Profitability and value creationCreate shareholder value at the project, divisional and overall firm level

1 daY Program

MAy 25, 2010

Executive ManagementDesigned for the upper ranks of corporate management – chief officers and divisional presidents; finance, marketing and operations executives; and leaders focused on strategic initiatives at the highest levels of their organizations – these programs provide the latest thinking on value creation, sustainability and leadership for business and society.

imPact

• Advance your leadership capability to engage and inspire your people’s commitment, passion and performance

• Develop a leader’s perspective on emerging issues of global importance

• Discover strategic methods and proven techniques for creating real value

• Engage with some of Weatherhead’s foremost faculty and trendsetting thought leaders

earn the executive Management certificate. More information on page 28.

NEW! LEADERShiP DEEP DiVE: PREM

iER EDUCATioNAL PRogRAM FoR SENioR ExECUTiVES

to register or for more infoVisit weatherhead.case.edu/executive-education

Call 216.368.6413 or 800.736.6403Email [email protected]

immerse yourself in a leadership development program for senior executives that is rooted in ideas and practices developed by Weatherhead’s top ranked organizational Behavior Department. Emerge from this transformational experience with a new realization of the power of your leadership. Join the hundreds of executives who have benefitted from our proven approach to developing great leaders. This annual program is delivered in three, 3-day sessions (9 days total) and includes one year of executive coaching to support your personal discoveries and the transition beyond the classroom.

“One of the most powerful aspects of Leadership Deep Dive is its focus on

all levels of leadership. Beginning with leadership at the personal level, we will

advance to leading groups and teams and then delve deeply into leadership of an organization. At the highest level, we

will extend beyond the boundaries of the organization to address leadership in communities and society as a whole.”

melvin smith, Ph.d.Professor of Organizational Behavior

Faculty Director

three 3-day sessions (9 days total) september 22-24, 2009 anddecember 15-17, 2009 and

march 23-25, 2010

LEADErSHIp DEEp DIVE: premier Educational program for Senior Executives

NEW! LEADERShiP DEEP DiVE: PREM

iER EDUCATioNAL PRogRAM FoR SENioR ExECUTiVES


The state-of-the-art George S. Dively Conference Center houses Weatherhead’s Executive Education programs.As a professional conference center, Dively provides quiet, comfortable, and sophisticated spaces well-suited for adult learning. Conveniently located in University Circle, Dively is also available for outside functions. Become an Affiliate Partner and receive a 20% discount on meeting space for your organization’s meetings and special events.

visit weatherhead.case.edu/dively for additional information.

Q. what brought you to weatherhead executive education?

A. i wanted to pursue a deeper understanding and application of Emotional intelligence, a topic i knew little about. i recognized Richard Boyatzis as a leading authority in the field, and came to Weatherhead to learn from him and his colleagues.

Q. how would you describe your experience at weatherhead?

A. it was life changing, truly phenomenal. i had read the books and had a basic understanding, but the delivery and what the programs covered were perfect for me as a practitioner. The one day programs provided a great overview of the concepts, the competencies, and how and why people change. The Coaching for intentional Development workshop taught me how to put the concepts into practice to really help others develop and change.

Q. how did your experience at weatherhead compare to other places?

A. i’ve been to many conferences, seminars, and coaching certification programs, and anyone can tell you, i’m a hard judge. This course, was by far, the best i’ve ever had the privilege to experience. Both Richard Boyatzis and Melvin Smith were exceptional instructors and unlike anything i had ever experienced! When i have talked to my peers about this program, they’ve really sat up and listened. We have a lot of excitement building for sending more people through your executive programs. i never want to go anywhere else for my executive education!

Q&A with Arcenia Hernandez, Sr. Organizational Behavior Consultant, Integrated Solutions Fortune 250 Aerospace and Defense Company


CoMM

UNiCATioN AND PRoFESSioNAL SKiLLS

oPERATioNAL ExCELLENCE

Communication and professional SkillsCommunication, organization, professional presence and networking are all critical to job effectiveness and personal career development. These programs focus on key development areas to bring performance and career growth to the next level.

earn the communication and professional Skills certificate. More information on page 28.

Programs dates

Powerful Presentation skills: design and deliveryBecome more confident, polished and persuasive

1 daY Program

Dec 9, 2009

new! media relations: image, Positioning and crisis controlProtect your organization’s representation and brand in the marketplace

1 daY Program

Dec 10, 2009

new! multidimensional negotiationsReach optimal solutions with principled bargaining techniques

1 daY Program

Feb 11, 2010

interpersonal communication skillsMaster verbal and non-verbal communication techniques to create relationships grounded in trust and cooperation

1 daY Program

MAr 3, 2010

developing Your Professional PresenceBuild poise and confidence to increase your effectiveness in all business situations

1 daY Program

MAr 8, 2010

getting things done when You’re not in chargeBoost your personal impact and empowerment

1 daY Program

Apr 6, 2010

new! retain Your focus on what’s important: the Power of mindfulnessSpark your attention and awareness with tools and practices that enhance creativity, flexibility and effectiveness

JUN 8, 2010

mastering cross-cultural communicationKeep pace with your organization’s global expansion

1 daY Program

JUN 17, 2010

to register or for more infoVisit weatherhead.case.edu/executive-educationCall 216.368.6413 or 800.736.6403Email [email protected]

“All of the Weatherhead Executive Education classes I’ve taken are valuable. There are people from all different backgrounds in the classroom, and they all have something to contribute from their own professional experience.”

Julie kho Public Relations Manager, Applied Industrial Technologies

Programs dates

new! cutting costs through Process improvementUse simulations to optimize resources for the biggest return

2 daY Program

Dec 7-8, 2009

Balanced scorecardLearn how to drive your business using critical metrics

1 daY Program

JAN 20, 2010

new! execution: managing relationships to get the Project doneManage stakeholder expectations, input and vision

1 daY Program

Feb 17, 2010

change leadershipTake a holistic approach to the challenges of change

1 daY Program

MAr 11, 2010

new! Process improvement for service operations: Yellow Belt training and certificationBecome an indispensable team member with fundamental knowledge of lean and Six Sigma DMAiC methodology, concepts, and basic process improvement tools

2 daY Program

Apr 27-28, 2010

Operational ExcellenceAn organization’s strategy is only as sound as its ability to execute the plan. These programs present practical, powerful methods to achieve higher levels of efficiency and effectiveness.

earn the Operational excellence certificate. More information on page 28.

“I believe in combining a participative, interactive, and inclusive approach while teaching a structured methodology. I combine concepts and tools with real organizational examples; then class participants apply the concepts to their own examples and processes.”

shelley sweetWeatherhead Executive Education Instructor

oPERATioNAL ExCELLENCE



MANAgiNg iN A hEALThCARE ENViRoNM

ENT


ENT

Managing in a Healthcare Environmentin today’s unpredictable, fluid healthcare environment, it’s more important than ever to augment your core skills by developing management and leadership competencies. Led by world-class faculty and experts in the healthcare field, these classes help healthcare professionals develop competence (and confidence) in key management and leadership skills. our programs teach fundamental business concepts including financial decision making, communications, quality and strategy-in addition to addressing advanced topics such as health reform.

earn the Managing in a Healthcare environment certificate. More information on page 28.

“When time-tested business principles are skillfully applied in healthcare environments, the results can be extraordinary for providers and patients alike.”

J.B. silvers, Ph.d.Faculty Director, Health Systems Management CenterElizabeth M. and William C. Treuhaft Professor of Management


ENT

Programs dates

new! a new era for healthcare it: federal healthcare reform and stimulus legislationPrepare for the legislative changes happening now to health care delivery organizations’ (hCo) information and information exchange, through ARRA and beyond

½ daY ProgramInstructor: Alan F. Dowling, Ph.D. • President, Global Health Associates Adj. Professor, Case Western Reserve University

Sep 17, 2009

Basic finance in healthcare organizationsMake sense out of financial information for better decision-making and organizational improvement1 daY Program Instructor: J.B. Silvers, Ph.D. • Faculty Director, Health Systems Management Center Weatherhead School of Management

Oct 16, 2009

new! healthcare reform in the obama Years (Part i): what should we really expect?1/2 daY ProgramInstructor: J.B. Silvers, Ph.D. • Faculty Director, Health Systems Management Center Weatherhead School of Management

Oct 23, 2009

new! strategic Business Planning for healthcare department managersDesign an effective process for the critical task of strategic planning

1 daY ProgramInstructor: David Kantor, Weatherhead Affiliate Instructor and President of Kantor Consulting Group

NOv 9, 2009

new! healthcare reform in the obama Years (Part ii): expected implications for management and strategy 1/2 daY ProgramInstructor: J.B. Silvers, Ph.D. • Faculty Director, Health Systems Management CenterWeatherhead School of Management

Feb 5, 2010

new! communication skills for the healthcare teamEnhance your performance and effectiveness as a skilled communicator

1 daY ProgramInstructor: Leslie Yerkes, President of Catalyst Consulting

MAr 5, 2010

new! Process improvement for service operations: Yellow Belt training and certificationBecome an indispensable team member with fundamental knowledge of Six Sigma DMAiC methodology, concepts, and basic process improvement tools

2 daY ProgramInstructor: Ellen Burts-Cooper, Ph.D., Vice President, Portfolio Enablement, Information Services National City Bank

Apr 27-28, 2010

Indicates items targeted toward members of healthcare institutions

Continuing Education units (CEus)healthcare Executive Programs offer continuing education credit for physicians, nurses, social workers, counselors and nursing home administrators. The programs are also pre-approved by the American College of health Care Executives for continuing education credit (advancement and recertification.

The Case Western Reserve University School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.


Did You Know?• in 2008-2009, participants rated Weatherhead programs as

“outstanding overall, with an average score of 4.6 on a 5-point scale.

• Last year, 137 people completed a Weatherhead Leadership Certificate.

• graduates of the Weatherhead Appreciative inquiry Certificate comprise a truly global learning community, representing countries as diverse as Belgium, Brazil, Nepal and Japan.

• Weatherhead Executive Programs originated in 1973.

• More than 50,000 managers and executives have attended Weatherhead Executive Programs.

CALENDArChoose from more than 70 programs offered throughout the coming year. Take a day or two of classes, or build your knowledge by combining programs and earning a certificate. Look for classes scheduled sequentially – often these are opportunities to build a competency even faster.

Leadership Development through emotional Intelligence

Designing Solutions for Innovation and Strategy

Financial Decision Making

Managing Others

Managing in a Healthcare environment

project Leadership

communication and professional Skills

Operational excellence

positive change Leadership through Appreciative Inquiry

Women in Leadership

executive Management

Leadership Deep Dive

experiential Learning

Sustainable value

calendar pages 21-25

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september 2009

A New era for Healthcare It

Leadership Deep Dive (Session I)

engaging people’s passion

creating value through Strategic risk Management

october 2009Manage by Designing

Fundamentals of Management: core Skills

Managing performance: Guiding employee excellence

High Impact Leadership for Women

communication Strategies for Women in Leadership

System thinking: Navigating through complexity

basic Finance in Healthcare Organizations

Getting the best results: A practical Framework for Solving business problems

Healthcare reform in the Obama years (part I)

Introduction to emotional Intelligence

Advanced emotional Intelligence

november 2009Strategic planning creating a

Strategic Marketing plan

Sustainability for value and profit

Strategic business planning for Healthcare

Igniting positive change through Appreciative Inquiry

project Management: From concept to plan

chatterjee on Strategy Analyzing Financial Statements forNon-Financial Managers

Financial Decision-Making for Non-Financial Managers

visit weatherhead.case.edu/executive-educationcall 216.368.6413 or 800.736.6403

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december 2009Negotiation Skills for Women in Leadership

cutting costs through process Improvement powerful presentation Skills: Design and Delivery

Media relations

Foundations and Frontiers in Appreciative Inquiry (Longboat Key, FL)

Leadership Deep Dive (Session II)

january 2010

executing Strategy for executive Management

balanced Scorecard transforming conflict: creating productive Dialogue


boyatzis on Leadership, resonance and renewal

february 2010Innovation by Design: creating powerful customer experiences and Solutions

Healthcare reform in the Obama years (part II)

creating, building and repairing teams

Multidimensional Negotiations

From Managing to coaching

execution: Managing relationships to Get the project Done

Derivatives and corporate Finance:Sophisticated tools for Strategic planning

Foundations and Frontiers in Appreciative Inquiry


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march 2010Interpersonal communication Skills

communication Skills for the Healthcare team

Developing your professional presence

Financial Decision-Making for Non-Financial Managers

Manage by Designing change Leadership

project Management: Detailed planning and execution

Leadership Deep Dive (Session III)

Developing yourManagement Skills

How to communicate Like a Manager

april 2010

Getting things Done When you’re not in charge

career Success Strategies for Women in Leadership

Introduction toemotional Intelligence

Advanced emotional Intelligence

coaching for Intentional Development (Session I)

Fundamentals of Management: core Skills

Motivating for peak performance

Managing teams across Departments, Locations and time Zones

process Improvement for Service Operations: yellow belt training and certification

Financial Analysis and corporate planning

may 2010Driving Sustainability: A practical roadmap and toolkit for transformation

Women and Organizational politics: Developing power and Influence

visual thinking for Managers

Igniting positive change through Appreciative Inquiry

Driving profitability and value creation

From Staff Function to Internal consultant: practices and tools for better results


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june 2010team Leadership through emotional Intelligence

coaching for Intentional Development (Session II)

retain your Focus on What’s Important: the power of Mindfulness


Mastering cross-cultural communication

july 2010

Introduction to experiential Learning with the Kolbs

experiential Learning in practice for teams, trainers and educators

auGust 2010

Advanced Workshop in Appreciative Inquiry


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coaching servicesLooking for even more insight beyond the classroom? individualized sessions with Weatherhead Executive Coaches can give you the support and guidance you need to enhance your capabilities as a leader, both personally and professionally.(More on page 31)

individual ProgramsWant to enhance your management and leadership skills? get a fresh perspective by attending any one of our 70 plus program offerings in a variety of areas.

certificate ProgramsWant to focus your skills in one particular area? Attend a combination of programs in specific functional areas or across a number of different areas to meet your specific development needs. (More on page 28)

affiliate PartnershiPSecure an ongoing educational resource for your entire organization by becoming an Affiliate Partner. in addition to substantial cost savings on individual enrollments, your organization will benefit from personalized service with course selection and competency development. (More on page 29)

targeted affiliate PartnershiPJust one more perk to being an Affiliate Partner. Let Weatherhead Executive Education staff work with you to match the right people to the right programs to support your strategic initiatives. (More on page 29)

weatherhead to goWeatherhead will take one of our 70 plus standard program offerings and deliver it exclusively to your organization in its current format, or customize it specifically for your company.(Call 216.368.6413 for more information)

custom solutionsour program development staff can partner with you to custom design a unique educational experience suited for the particular needs and aspirations of your organization. (More on page 30)

OpTIONSand prICINGattend a class, earn a certificate, or Join as an organization.

“I’ve participated in a lot of management and leadership programs, and the “Getting the Best Results” program was easily one of the most transferable to my day-to-day activities. One of the most interesting components of the program was the peer-to-peer interaction. As a military member, I rarely get the opportunity to intermingle with people from such diverse industries and backgrounds. The peer learning I experienced was worth the time and investment by itself.”

lt Brad Brezinski, us navy

oPtions and Pricing pages 27-33

organizational Behavior CertifiCate Programs

appreciative inquiry (ai) certificate in Positive Business and society changeJoin a global community engaged in learning and practicing a revolutionary approach to strategic change and sustainable growth for organizations. Designed by Ai co-originators Dr. David Cooperrider and Dr. Ronald Fry, this program provides proven techniques for accelerating organizational change by redirecting focus to core strengths. Through a combination of coursework and fieldwork, earn advanced professional education in the foundations of Ai and work on projects specific to your own organization. Bridges high ideals with the results orientation of business and industry.

6.5 cLASS DAyS pLUS FIeLDWOrK

certificate in developing leadership through emotional intelligence (ei)Designed by Dr. Richard Boyatzis to increase your capacity for self-awareness and the ability to apply this higher level of self-knowledge to self-management and leadership of others. Provides a comprehensive understanding of Ei with emphasis on developing Ei in you and coaching and developing Ei in others. includes individual coaching.

6.5 cLASS DAyS pLUS FIeLDWOrK

women in leadershipProvides women leaders and those aspiring to leadership positions with the skills, concepts and new perspectives that will help them achieve their career potential, making the largest contribution to their organization and maximizing work/life balance.

4 cLASS DAyS

new! experiential learning with the kolbsProvides the latest concepts of experiential learning model and tools to help you discover your unique learning process and ultimately set you on an illuminating pathway of personal and professional growth.

4 cLASS DAyS

CertifiCates that Build management skills:

CertifiCates that Build funCtional skills:

advancing manager financial decision making

executive management operational excellence

fundamentals of management Project leadership

managing high Performance teams designing solutions for innovation and strategy

communication and Professional skills new! sustainable value

managing in a healthcare environment

These certificates provide essential concepts and tools to enhance performance and careers in a variety of fields. Customize your learning experience by selecting the certificate and program options that meet your specific development needs.

4 cLASS DAyS

visit weatherhead.case.edu/executive-education for complete descriptions of all weatherhead certificates.

Certificate programsleadershiP certificate Programs from weatherhead


Affiliate partnershipAffiliate Partners receive substantial financial benefit by purchasing their seats in advance for the year. For a single annual fee, your employees can participate at any of our one- and two-day programs at a fraction of the open enrollment price.

But the affiliate partnership is much more than a savings option. in consultation with Weatherhead Executive Education staff, Affiliate Partners can advance key strategic initiatives at the organizational level, support individual development plans as well as offer an ongoing employee benefit.

to learn more aBout our Programs, certificates, and PartnershiPsContact us at 216.368.6413 or 800.736.6403.you can also visit us on the web at weatherhead.case.edu/executive-education.

with a single, affordaBle investment, You will receive

• Significant savings on all Weatherhead Executive Programs

• Knowledgeable, personalized guidance for course selection

• Clear roadmaps for competency development

• online registration to help you easily manage your organization’s participation

• 20% discount on meeting space at the george S. Dively Conference Center

Targeted Affiliate partnership: New Approach for Building Organizational CapabilityWeatherhead’s broad curriculum can help organizations build “bench strength” at the team- and organization-level to achieve strategic goals. Share your critical priorities with Weatherhead Executive Education staff to design specific curriculum tracks to meet the needs of senior executives to individual contributors.

Affiliate partnersWeatherhead Affiliate Partners represent a variety of industries, ranging in size from growing enterprises to multinational corporations. They all have one thing in common: year after year, they invest in their people.

more than 40 organizations annuallY suBscriBe to weatherhead executive Programs as affiliate Partners, including:

• ABB• American greetings interactive• AkzoNobel Decorative Paints US• Antares Management Solutions• Applied industrial Technologies• Avery Dennison• Bendix Commercial Vehicle Systems• De Nora Tech • Dealer Tire• Federal Reserve Bank of Cleveland• Forest City Enterprises• Foseco• invacare Corporation• Javitch, Block & Rathbone, LLP• Medical Mutual of ohio• Northeast ohio Regional Sewer District• oMNoVA Solutions• oswald Companies• PCC Airfoils• STERiS Corporation• The Metrohealth System• US Endoscopy• University hospitals health System



Every organization faces a unique set of opportunities and challenges. Weatherhead Custom Solutions can create an educational experience uniquely suited to address your specific needs and aspirations. The program design process draws upon the expertise of our faculty along with key leaders from your organization to co-create content that is relevant and has immediate application in the workplace. Evaluation and measurement of results are integral parts of every program.

consider custom solutions if Your organization needs to:

• Transform the culture and/or take a new strategic direction within the organization due to changing business conditions

• Achieve organizational alignment among key groups through a common language, shared learning and beliefs

• instill self-sufficiency by providing employees with the capability to create their own business solutions

• Develop strategic talent

call 216.368.2066 or 800.736.6403 or email [email protected] to discuss your organization’s needs.

INITIAL CONCEpTuAL

DESIGN

FINAL CONCEpTuAL

DESIGN

prOGrAMFEEDBACK

INpuT FOrFuTurE

OrGANIZATIONALSuCCESS

(1) CL iENT CoNSULTAT ioN(2) CL iENT RESEARCh

(3) PRogRAM DEVELoPMENT(4) PRogRAM DEL iVERy

(5) PRogRAM EVALUAT ioN(6) PoST-PRogRAM ASSESSMENT

Custom Solutions: Delivering Education in the Context of Your Organization

“Out of all the training I have attended in 20 years with Sherwin-Williams, I feel this will have the most long term effect on my career.”

Paul kowalik, Regional Sales Director, Chemical Coatings Division, speaking about a Weatherhead customized program delivered for The Sherwin-Williams Company

Weatherhead Coaching ServicesAre you interested in making a shift or change in your thinking or behavior or enhancing your capabilities as a leader in your work and life? Weatherhead offers executive coaching for individuals. We know from years of research conducted at the Weatherhead School that adults can develop competencies with intentional effort. We have both a process and a team of experienced executive coaches ready to help you make the shift from good to great.

our PhilosoPhYThe Weatherhead coaching process is based on the theory of intentional change developed by Richard Boyatzis at the Weatherhead School of Management. The premise upon which this is based is that adults change their behavior when they intend or want to change. The motivation and readiness to develop comes from within the individual, not from external sources. Weatherhead coaches help their clients identify the underlying motivations that guide their behavior and support them in making a plan for their own, individual development.

our PracticeWeatherhead Executive Coaching provides an opportunity for deep reflection, increased self-awareness and opportunities to develop your capability. Following the intentional Change Theory, executive coaches assist clients in their development journey first by exploring their ideal aspirations for their work and life, then by analyzing their current competencies, behaviors and learning style. Participants create a learning agenda or plan and work to implement the changes they seek with the coach serving as a guide and support.

TruSTING rEL ATIONSHIpS

THE rEAL SELF

GApS: WHErE MY IDEAL SELF AND rEAL SELF ArE DIFFErENT

MY LEArNING AGENDA: BuILDING

ON STrENGTHS WHILE rEDuCING

GApS

ExpErIMENTING AS A LEADEr

THE IDEAL SELF

STrENGTHS: WHErE MY

IDEAL SELF AND rEAL SELF ArE

SIMILAr

intentional change theorY © Richard E. Boyatzis, 2000

prACTICING BEING A LEADEr

visit weatherhead.case.edu/executive-education/coaching or call 216.368.6412 to learn more.



Program and CertifiCate PriCes

Programs open enrollment affiliate Partners

half-day Program $295 ½ Class Day

one-day Program $595 1 Class Day

Two-day Program $1,165 2 Class Days

Coaching for intentional Development $4,525 $4,073

Foundations and Frontiers in Appreciative inquiry $2,275 $2,048

New! Experiential Learning in Practice for Teams, Trainers and Educators $2,275 $2,048

certificate Programs

Appreciative inquiry Certificate in Positive Business and Society Change $5,850 $5,265

Certificate in Developing Leadership through Emotional intelligence $6,310 3 Class Days + $4,073

Experiential Learning with the Kolbs Certificate $2,870 1 Class Day + $2,048

All other Certificates $2,380 4 Class Days

program and Certificate prices

healthcare, nonProfit organizations and cwru alumni save an additional 30%.“Nonprofit” refers to charitable organizations as defined by the United States internal Revenue Service Code 501(c)(3).

• Visit weatherhead.case.edu/register/

• Call 216.368.6413 or 800.736.6403

• Email [email protected]

• if your employer is an Affiliate Partner, contact your coordinator to register.

• if you are unsure whether your organization is an Affiliate Partner, call 216.368.6413 or 800.736.6403. information about the Weatherhead Affiliate Partnership is available to the right.

• Prices include all program materials, continental breakfast and catered lunch, refreshment breaks, and convenient parking.

To register:

affiliate PartnershiP rates

affiliate Partnership level* annual investment annual investment for 3-Year Partnership**

120 class days $48,000($400 person/day)

$39,000($325 person/day)


$26,000($325 person/day)


$21,000($350 person/day)


$15,000($375 person/day)

25 class days $11,750($470 person/day) N/A


healthcare and nonprofit*** affiliate Partnership level annual investment annual investment for

3-Year Partnership**

80 class days $21,600 ($270 person/day)

$18,000($225 person/day)


$15,000($250 person/day)


$11,000($275 person/day)


15 class days $5,400 ($360 person/day) N/A

* For one- and two-day programs.

** Annual investment based on 3 consecutive years of continuous participation.

*** “Nonprofit” refers to charitable organizations as defined by the United States internal Revenue Service Code 501(c)(3).

indicates items targeted toward members of healthcare institutions

Affiliate partnership rates



Weatherhead Executive Education11240 Bellflower RoadCleveland, oh 44106-7166

weatherhead.case.edu/executive-education

CASE Executive Education Brochure 2009

Documents

Transcript of CASE Executive Education Brochure 2009