Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim
-
date post
14-Sep-2014 -
Category
Leadership & Management
-
view
308 -
download
0
description
Transcript of Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim
![Page 1: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/1.jpg)
Mediating a Return to Work
Caryn Cridland
www.mindfulmediation.com.au
![Page 2: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/2.jpg)
www.mindfulmediation.com.au
![Page 3: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/3.jpg)
Workplace Bullying
– Abusive, insulting, or offensive language or comments
– Unjustified criticism or complaints
– Deliberately excluding someone from workplace
activities
– Withholding information that is vital for effective work
performance
– Setting unreasonable timelines or constantly changing
deadlines
– Setting tasks that are unreasonably below or beyond a
person’s skill level
www.mindfulmediation.com.au
![Page 4: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/4.jpg)
Workplace Bullying
– Denying access to information, supervision,
consultation or resources to the detriment of the worker
– Spreading misinformation or malicious rumours
– Changing work arrangements such as rosters and
leave to deliberately inconvenience a particular worker
or workers
– Excessive scrutiny at work or unfair use of performance
management systems and personnel processes
– Stalking/threatening a person via phone, text,
electronically (for e.g. through social
media/email/intranet).
www.mindfulmediation.com.au
![Page 5: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/5.jpg)
Workplace Bullying
“repeated and unreasonable
behaviour directed toward a worker
or group of workers that creates
risk to health and safety.”
www.mindfulmediation.com.au
![Page 6: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/6.jpg)
![Page 7: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/7.jpg)
www.mindfulmediation.com.au
![Page 8: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/8.jpg)
www.mindfulmediation.com.au
![Page 9: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/9.jpg)
Barbara
![Page 10: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/10.jpg)
John
![Page 11: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/11.jpg)
Barbara and John
Interpreter
www.mindfulmediation.com.au
![Page 12: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/12.jpg)
www.mindfulmediation.com.au
![Page 13: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/13.jpg)
Eve
www.mindfulmediation.com.au
![Page 14: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/14.jpg)
Jane
www.mindfulmediation.com.au
![Page 15: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/15.jpg)
Jane and Eve
Connector
www.mindfulmediation.com.au
![Page 16: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/16.jpg)
Return to Work
Counselling
Assessments ✓
Coaching ✓
Mediation ✓
Team Facilitation ✓
www.mindfulmediation.com.au
![Page 17: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/17.jpg)
Return to Work
Coaching & Assessment
– Leadership style
– Communication
– Personality
– Emotional ability
– Motivators
– Values
www.mindfulmediation.com.au
![Page 18: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/18.jpg)
Return to Work
Skill Building
– Understanding own and others’ style
– Strategies for dealing with different styles
– Communicating with empathy
– Leadership style
– Assertiveness
www.mindfulmediation.com.au
![Page 19: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/19.jpg)
Return to Work
– Work through
emotions
– Understand each
others’ perspective
– Strategies for future
working relationships
– Communication
strategies
– Rebuilding trust
Mediation
www.mindfulmediation.com.au
![Page 20: Caryn Cridland, Mindful Mediation - Reintegration after a difficult bullying/harassment claim](https://reader034.fdocuments.us/reader034/viewer/2022051608/5414d8077bef0a97578b4a58/html5/thumbnails/20.jpg)
Workplace Culture
People Matter – show you care
Purpose, vision, and values
Goals, roles, and tasks
Give and seek feedback
Effective communication / listening
Check in with how staff are feeling
Develop rapport with staff
Show staff they are valued and appreciated
Humour
www.mindfulmediation.com.au