Cargo Transformation TrackThank you to our Sponsor

WELCOMEScott Sangster

Vice President, Global Logistics Network (GLN), Descartes Systems Group

The Case for ChangeCeline Hourcade

Head, Cargo Transformation, IATA

Intelligence is

the ability to

adapt to change

Stephen Hawking8 Jan 1942 – 14 Mar 2018

EASYAgile

IATA Cargo Transformation program

<1%Global trade volumes

UberCargo, Amazon, new Silk-

Road, Posts… stronger competition

Too complex!

ReputationPremium price with low-cost service

3 daysTo get a quote!!!

7/10Customer satisfaction

The 6 goals of the program

Modernizing cargo

distribution

Capitalizing on

e-commerce

Optimizing the end-to-end journey

Moving to data

on-demand

Developing real-time

interaction

Making quality

relevant

Making air cargo easier, smarter and faster

A portfolio of projects Accelerating change in the areas of: #Digitalization #Visibility #Safety

e-freight &

e-AWB

ONE

Record

Interactive

Cargo

Smart

Facility

ACIDAir Cargo

Incident

Database

Cargo

Connect

An innovation stream Connected devices Blockchain Big data AI Automation / Robots Drones AR / VR

The 6 goals of the program

Modernizing cargo

distribution

Capitalizing on

e-commerce

Optimizing the end-to-end journey

Moving to data

on-demand

Developing real-time

interaction

Making quality

relevant

Making air cargo easier, smarter and faster

Cargo BookerJos Nuijten

VP Network Integration Strategy, Descartes

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Dallas, Wednesday March 14

Jos Nuijten – VP Network Integration Strategy

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

• Architecture Principles

• Air Services

• Sharing of Services

Agenda

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

• Open Platform

• Stand-alone Web-Services

• APIs to integrate to applications

• Descartes’ Applications

• External Applications

• Message Integration Support

• Access Control

• Subscriber

• Delegated

• Ad-Hoc

Architecture Principles

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

• Rating Service

• Carrier Rates

• Own Rates

• Integration to TACT Rates

• Schedules

• OAG

• Carrier

• Allotments

• Capacity

• Milestone Planning

Air Services

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

• Integrated with Descartes’ Data

Sharing platform

• Bookings

• Airwaybills

• House Waybills

• Related Documents

• Milestone plan

• Not just MOP milestones

• Milestone monitoring

• Status Information

Sharing of Services

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

• First and Last Mile

• Dock Appointment Scheduling

• Other Modes of transport

• Customs filings

• Data Content Services

Sharing of Services

P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .

Network Applications Community

Airspace TechnologiesRyan Rusnak

Co-Founder & CTO, Airspace Technologies

Booking Time Critical CargoRyan Rusnak - Co-Founder and CTO

March 14, 2018

Shipments Picked Up and Delivered in Less

Than 24hrs Are Delayed Due To:1 in 3 Long Order Process | Inaccurate Data

25

Time == Life

26

Booking Problems

27

28

Quoting

29

Dispatching

Step Function

30

31

Transparency

How do we solve them?

32

33

Quoting

34

Dispatching

35

Tender Time

Del

iver

y Ti

me

36

Transparency

An end-to-end solution that empowers customers with greater automation, transparency, and cost-savings for their time-critical shipping needs.

The Airspace Platform

Client Portal Driver AppsOperations Dashboard

37

Thank You

ryan@airspacetechnologies.com

38

Panel Discussion: Modernizing Air Cargo Distribution

Moderator

Celine Hourcade, Head, Cargo Transformation, IATA

Panelists

Don Bender, Manager, Cargo Distribution Channels and e-freight, American Airlines Jos Nuijten, VP Network Integration Strategy, Descartes Ryan Rusnak, Co-Founder & CTO, Airspace Technologies

The Vision for Fast Cargo:

Protecting and Improving Air Cargo Strength

Ashish PradhanGeneral Manager Airlines, Wipro Limited

WCS 2018 – Cargo Transformation © confidential 44

The vision for Fast Cargo:protecting and improving air cargo strength

Keynote by

Ashish PradhanGeneral Manager – AirlinesWipro Limited

WCS 2018 – Cargo Transformation © confidential 45

Air Cargo transformation: Vision for fast Cargo

At Air Cargo, we sell speed!

Current obstacles to speed

Speed Accelerators

WCS 2018 – Cargo Transformation © confidential 46

Need for speed!

More important than speed, Journey optimization!

Improving & optimizing Process

Reliability & Quality

Delivering Speed: A result of well coordinated actions, not a co-incidence

Accountability & Transparency

Key Focus

WCS 2018 – Cargo Transformation © confidential 47

Current obstacles to speed

Pick up

Booking

Customs

Documentation

Cargo acceptance - X-ray

Staging/ Build up

Transit

Break down

Delivery & POD

Shipper to consignee

Industry Challenges

Logistics issues

Manual & Paper work

Regulatory clearance

Legacy system & SLA failures

Poor track & Trace system

Equipment & Infrastructure

Manpower shortage

20% 15%10% 35%

10% 5% 5%

WCS 2018 – Cargo Transformation © confidential 48

And we need a different way of working

Operations dynamics

Unexpected events

Operational performance

SLA failures Delay in delivery Customer unhappy

RCS ---------- DEP ATA ----------- RCF ATA ----------- DLV

Digitalizing documents Customer Portals

Need for consistency

Consistency across the supply chain achieved through

Monitoring with proactive actions (where necessary) is the key to achieve speed – KPIs like FAP & DAP

Industry expectations . . .

Process Technology People

WCS 2018 – Cargo Transformation © confidential 49

Speed accelerators . . .

• Mobile Booking App • Bots for booking• 3rd Party Portal Bookings

Smart Booking

• Advance document uploads – eDocs • Appointment System• Online Payments

Self Service

• Smart-Tags (including Bluetooth) • Weighing / Dimming Machine interface• Using AR for Work Order

Smart Warehousing

• Advance information (Shipment details )• e-Commerce Blockchain• Data quality check

Advance Regulatory

• Piece level tracking - IOT• Geo-fencing • Work flow for handling task

Provide Visibility

• Auto flight planning• Auto build planning• Auto delivery orders

Automation Robotics

10%

30%

10%

20%

20%

10%

WCS 2018 – Cargo Transformation © confidential 50

It all revolves around the Customer

Advanced Analytics & Insights

Digital Transformation

AutomationIOT

E-commerce support

Real-Time Information

Blockchain

Partners

Collaboration

AI & Machine learning

Innovation& Product Lifecycle Management

Work smarter – Streamline Processes & faster Delivery

Customer

WCS 2018 – Cargo Transformation © confidential 51

Thank You

Ashish PradhanGeneral ManagerWipro Ltd

Panel Discussion: Optimizing the End-to-End Journey

Moderator Jessica Tyler, Managing Director Cargo Culture and Transformation, American Airlines

Panelists Christian Bergfelder, Director Network Airside & Airport Affairs, DHL Express Europe Matthias Hurst, Director, Global Airfreight Initiatives, Agility Laura Rodriguez, Assistant Manager, Cargo iQ Sara Van Gelder, Cargo & Logistics Development Manager, Brussels Airport Company

1.30

1.722.37

2.61

1.13

2.12

2.55

1.11

1.41 days global average(25% of door-to-door time)

North AmericaLatin America &

the CaribbeanSub-Saharan

AfricaWestern Europe

Middle East &

North AfricaEastern

Europe

& Central Asia

East Asia & the

PacificSouth Asia

Border Efficiency

An IATA interest group

Panel Discussion: Optimizing the End-to-End Journey

Moderator Jessica Tyler, Managing Director Cargo Culture and Transformation, American Airlines

Panelists Christian Bergfelder, Director Network Airside & Airport Affairs, DHL Express Europe Matthias Hurst, Director, Global Airfreight Initiatives, Agility Laura Rodriguez, Assistant Manager, Cargo iQ Sara Van Gelder, Cargo & Logistics Development Manager, Brussels Airport Company

BRUcloud Apps

56

An open data sharing platform

Central cloud chain / data layer

API’s

Slot Booking App

57

Central window to book a time slot for freight delivery or pick-up

Smoothen the process of freight delivery at the

GHA’s facilities

Eliminate waitingtimes (peaks) and idle

times

Optimize personnelplanning

Central community approach

First step in landsideManagement tool

Slot Booking AppHow it works

Booker - FWDR Supplier - GHA

Make time slotsavailable

Request a single/recurrent time

slotSlot is approved or

alternative proposed

Update slot info Driver registers at GHA

(ATA/ATD)

12

3

45

58

Product Reliability

0 316

69

198

367

450

395

288

195

121

63

289 2 1 0

110 120 130 140 150 160 170 180 190 200 210 220 230 240 250 260 270

0

50

100

150

200

250

300

350

400

450

500

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

120.0%

Shipments grouped by time needed to process

After 225 minutes

99% of shipments

have been

processed.

Panel Discussion: Optimizing the End-to-End Journey

Moderator Jessica Tyler, Managing Director Cargo Culture and Transformation, American Airlines

Panelists Christian Bergfelder, Director Network Airside & Airport Affairs, DHL Express Europe Matthias Hurst, Director, Global Airfreight Initiatives, Agility Laura Rodriguez, Assistant Manager, Cargo iQ Sara Van Gelder, Cargo & Logistics Development Manager, Brussels Airport Company

Closing RemarksScott Sangster

Vice President, Global Logistics Network (GLN), Descartes Systems Group

Networking LunchTrinity Exhibit Hall

Thank you to our Sponsor