Capability Development Hygiene Officers 12 July 2012 New Rev 3
-
Upload
wong-xianyang -
Category
Documents
-
view
221 -
download
0
Transcript of Capability Development Hygiene Officers 12 July 2012 New Rev 3
-
8/13/2019 Capability Development Hygiene Officers 12 July 2012 New Rev 3
1/18
Capability Development ofHygiene Officers
Goh Shaun
19 July 2012
Hygiene Workshop
-
8/13/2019 Capability Development Hygiene Officers 12 July 2012 New Rev 3
2/18
Overview
S/No Item
1 Challenges
2 Current Training Programmes
3 Transiting to the New Paradigm
4 Operationally Ready Training Framework (New NEA officers)
5 Training Roadmap for Existing NEA officers
-
8/13/2019 Capability Development Hygiene Officers 12 July 2012 New Rev 3
3/18
Challenges
A morevocal andeducated
public
A morediverse
population
A moreglobalized
world
-
8/13/2019 Capability Development Hygiene Officers 12 July 2012 New Rev 3
4/18
Current Training Programme
GuidebookKnowledge & Process
Conduct
Training
SOPs/COPEH/ Working
Instructions/ Guidelines
Enforcement MattersHandling/ Attending
To feedbacks/ appeals/ queries
Personnel
Applications
IT Corporate
Applications
Educational Material
Done: August 2011By: NelvinMgr and team
http://notes//SGNEAA001/482570E000155203/4B17F529305F606E48256E7D00141188/72E3126FF418886B4825774600112115http://notes//SGNEAA001/482570E000155203/4B17F529305F606E48256E7D00141188/11F0F638B2BC5114482575A30020E596http://www.onemap.sg/index.htmlhttp://notes//SGNEAA001/482570E000155203/4B17F529305F606E48256E7D00141188/72E3126FF418886B4825774600112115 -
8/13/2019 Capability Development Hygiene Officers 12 July 2012 New Rev 3
5/18
Current Training Programme
Knowledge Law and Processes Soft Skills
Classroom Training Classroom Training Classroom Training
Foundation Course Module 2:Food Hygiene andManagement of FoodEstablishments
Induction Course Handling Difficult Customers
Basic Investigative Skills Basic Programme for HygieneOfficers
Serve with Passion andexcellence
Intermediate Course on FoodMicrobiology, Hygiene andSafety
Environmental Law &Enforcement Programme
Pest Management at Food
Establishments
On-Job-Training
Education and outreach Enforcement Process Interaction with Licensees
-
8/13/2019 Capability Development Hygiene Officers 12 July 2012 New Rev 3
6/18
Current Training programme
Workshops & Seminars
Knowledge
SafePreparationof SushiSeminar
FoodContaminant
sEmergingTrends &Challengesto FoodSafety
Importance
of Sanitationto Prevent
Prevention of Food Contamination Food Safety Management System
Food Poisoning Investigation by MOH
Licensing Requirements for of CentralKitchens by AVA
Food Hotels Asia Conference 2012
Food Safety based on HACCP training forCentral Kitchens by AVA
Accreditation & Conformance Conferenceby SAC
-
8/13/2019 Capability Development Hygiene Officers 12 July 2012 New Rev 3
7/18
-
8/13/2019 Capability Development Hygiene Officers 12 July 2012 New Rev 3
8/18
New Officers
Domain Knowledge Processes Value Engagement
Disciplines 1. Domain Knowledge
2. Env Management
1. Operations
(SOPs, WIs,
protocols)
2. Policy
3. Law
1. Role, Purpose
& Impact of
NEA Officer
2. Ethics
3. Character
Development
1. Rules of Engagement
2.Effective interpersonal
communication with
public/offenders
3.WOG/People Centric Mindset
4. Basic psychology
5. Service Quality
Channel 1. Classroom Training
Induction Course
Foundation courses
2. E-learning
3. Assessment
References
1. Classroom
Training
2. E-learning3. References
4. On the job
training
5. Assessment
1. Orientation
Programme
2. Induction Course3. Corporate Video
4. Mentoring/
Buddy
1. Classroom Training
2. E-learning
3. References
4. On the job training
5. Assessment
Outcome COMPETENT, PROFESSIONAL, CONFIDENT AND ESTEEMED NEA OFFICER
Operation Ready Training Framework (New Officers)
OrientationProgramme
Classroom Training On-the-Job Training Assessment
-
8/13/2019 Capability Development Hygiene Officers 12 July 2012 New Rev 3
9/18
New Training Roadmap for Exisiting Hygiene Officers
Existing Officers
Knowledge Processes Engagement
New Workshops/Seminars
COMPETENT, PROFESSIONAL, CONFIDENT AND ESTEEMED NEA OFFICER
Basic Intermediate Advance
Foundation CourseModule 2: Food
Hygiene andManagement of
Food
Establishments
IntermediateCourse on Food
Microbiology,Hygiene and
Safety
Basic InvestigativeSkills
PestManagement at
FoodEstablishments
Basics on FieldEpidemiology
Basic Programme for HygieneOfficers
Environmental Law &Enforcement Programme
Update to Guide for HygieneOfficers
Field Manuals
(NEW)
Handling DifficultCustomers
Serve with Passion andExcellence
Cold ChainManagement
Course (NEW)
Setting up ofHACCP-based
Food SafetyManagement
System (NEW)
-
8/13/2019 Capability Development Hygiene Officers 12 July 2012 New Rev 3
10/18
Approach for New Courses
Classroom TrainingKnowledge
Pilot Participants for the
pilot run include SMs,Managers and officers
Fine-tune Participants of pilot run
will have a discussionon how the course canbe improve and fine-tune
Roll out The fine-tuned course
will be roll out to allhygiene officers
-
8/13/2019 Capability Development Hygiene Officers 12 July 2012 New Rev 3
11/18
New Courses
Classroom TrainingKnowledge
Cold Chain Management Course - 2 Days
Deepen officers knowledge on cold chain management
Understand the use of HACCP principles to maintain cold chain
Gain skills on inspection of cold chain system
Basics on Field Epidemiology 2 Days
Conducted by Dr Hisham of MOH
Equip officers with basic understanding of field epidemiology and outbreak investigation
Setting-up of HACCP-based Food Safety Management System - 3 Days
Deepen officers understanding of the HACCP concepts
Equip officers with knowledge on the setting up of a HACCP-based FSMS
Equip officers skills on inspecting a food establishments with HACCP-based FSMS
-
8/13/2019 Capability Development Hygiene Officers 12 July 2012 New Rev 3
12/18
New Field Manuel
Field ManualProcess
Field Manual to be developed as part of operationalexcellence initiative
Guide on field operations and technical procedurese.g. how to use PDA, thermometer etc
Easy reference for officers in the field
Project by: SM Sarifudin
(CRO)
-
8/13/2019 Capability Development Hygiene Officers 12 July 2012 New Rev 3
13/18
Safeguard Nurture Cherish
THANK YOU !
-
8/13/2019 Capability Development Hygiene Officers 12 July 2012 New Rev 3
14/18
Back-Up slides
-
8/13/2019 Capability Development Hygiene Officers 12 July 2012 New Rev 3
15/18
Current Training Programme
Workshops/Seminars
Knowledge
Date Title Description
Nov 10 Food Hygiene Seminar -Common causes of food poisoning-HACCP-based Food Safety Management System to reducehygiene lapses
Jan 11 Safe Preparation ofSushi Seminar
- Sharing by Japanese sushi chief on hygiene practices whenpreparing sushi
Jan 11 Food PoisoningInvestigation
-Sharing by MOH on science of field epidemiology, workflowon food poisoning and outbreak investigation
April 11 Food Contaminants Sharing by FAO, WHO & international food manufacturers onthe trends and emergence of food contaminants
May 11 SPLASH! Singapore Conference on regulation and management of swimmingpools
-
8/13/2019 Capability Development Hygiene Officers 12 July 2012 New Rev 3
16/18
Current Training Programme
Workshops/SeminarsKnowledge
Date Title Description
Jun 11 Control of Legionnaire'sDiseases
- Sharing by Dr Joshi on the spread of legionnaire's diseaseand how proper maintenance of cooling towers can preventthe disease
Jul 11 Licensing of CentralKitchens
- Sharing by AVA on the licensing requirements of centralkitchens
Aug 11 Emerging Trends &Challenges to Food
Safety
Sharing by AVAs international expert panel on the emerging
trends and challenges in food safety
Dec 11 Importance of Sanitation
to Prevent FoodContamination
Sharing by Prof Chris Griffith on the importance on hand
hygiene and environmental cleanliness to prevent foodcontamination
-
8/13/2019 Capability Development Hygiene Officers 12 July 2012 New Rev 3
17/18
-
8/13/2019 Capability Development Hygiene Officers 12 July 2012 New Rev 3
18/18