Campus Life & University Relations

Who are we and what do we do?Presented by Wade Robinson, Vice President for

Campus Life & University Relations

Ms. Deltha ColvinAssistant Vice President

and Director of TRIO Programs

PRESIDENTDr. Donald Beggs

GEARUPMs. Corinne Nilsen

Director

Mr. Jim Herrman Director

Student GovernmentAssociation

Temmuz CoskunPresident

Upward Bound Communication

Dr. Richard ArmstrongDirector

Wichita State UniversityDivision of Campus Life and University

Relations Organization ChartAugust 2010

Student Life

PRESIDENTDr. Donald Beggs

EnrollmentServices

Alumni AssociationMs. Deborah Kennedy

Executive Director

Ms. Ginger CoxAssistant to theVice President

Dr. Alan D’souzaPolicy Analyst

Director

University Relations

Disability ServicesMr. Grady Landrum

Director

Upward BoundWichita Prep

Ms. Rhonda HicksAssistant Director

Upward BoundMath-Science

Regional CenterMs. Kaye Monk-Morgan

Director

Talent SearchProject DiscoveryMr. Larry Ramos

Director

Student SupportServices

Dr. Deema deSilvaDirector

McNair Scholars ProgramMs. LaWanda

Holt-FieldsDirector

Educational Opportunity CenterMs. Frances Ervin

Director

Disability Support Services

Ms. Martha LewisDirector

Ms. ChristineSchneikart-Luebbe

Dean

Rhatigan Student Center

Financial AidMs. Deborah Byers

Director

UndergraduateAdmissions

Mr. Bobby GanduDirector

VeteransUpward Bound

Mr. Lawrence BrittonDirector

Dr. Wade RobinsonDean of Students

Career ServicesMs. Jill Pletcher

Director

Child Development Center

Ms. Laurie SpenceDirector

Heskett Center Campus Recreation

Mr. Dan MehlDirector

Housing andResidence Life

Ms. Vanessa RodriguezDirector

Special ProjectsMs. Amy Schafer

Director

Web ServicesMr. Bryan Masters

Director

Creative ServicesMr. Craig Lindeman

Director

Special Events andMs. Carmen Hytche

Director

News and Media Relations

Mr. Joe KleinsasserDirector

Multicultural AffairsMr. L. Victor Collins

Director

Student HealthServices

Ms. Marilyn YourdonDirector

Center forStudent Leadership

Ms. Eugena Lee-Olukoya

Director

Student Judicial Affairs/Conductand Mediation

Counseling and Testing Center

Dr. Maureen Dasey-Morales

Director

Mr. Barth Hague Associate Vice President for University Relations

Division of Campus Life and University Relations

Dr. Wade RobinsonVice President andDean of Students

Ms. Deltha ColvinAssistant Vice President

and Director of TRIO Programs

TRIO Programs

Ms. Delinda RoyseDirector of

DevelopmentSpecial Programs

CLUR is Restructuring

• Dean of Student issues now handled in my office– Morrison Hall 107• Code of Conduct• Complaints/Concerns• University Behavior Intervention Team (UBIT)

• Student Life Offices – Report to me at this time

Vice President for Campus Life & University Relations Office

• Support Students, Faculty and Staff – Alumni Association Liaison to President Beggs– Development/Outreach– Enrollment Services– Rhatigan Student Center– Special Programs– Student Life– University Relations

• Currently Overseeing Student Life Offices– Career Services– Center for Student Leadership– Child Development Center– Counseling & Testing Center– Heskett Center/Campus Recreation– Housing & Residence Life– Multicultural Affairs– Student Health Services

VP for CLUR (continued)• Additional Relationships

– Student Government Association– Student Conduct/Judicial Affairs

• Services for Students– Emergency Loan Program– International Student Hardship Grants– Student Fee Processes

Development• Donor/Community Relationship Development • Liaison Between CLUR and Community – Davis-Moore Auto Dealership– BG Products

• Resource for Financial and Gift In Kind Support– Scholarship– TRIO Program Space– Crew Team Location

• Program Resource Support • Divisional Representative to WSU Foundation

University Relations

• CONSTUENTS SERVED– Prospective students, both traditional and non-traditional– WSU donors and contributors– WSU alumni– Wichita metro area at large– The world beyond Wichita

• HOW THEY ARE SERVED– Telling the WSU story as Kansas’ only urban serving university– Partnering with Admissions and others in marketing to prospective students– Building the WSU brand image at home and beyond– Helping various WSU organizations to effectively market their programs and

services

Special Programs: TRIO/GEAR-UP/ODS

• Description of Population– TRIO

• Limited Income Status• Low-income Status• First Generation Status• Academic Potential• Motivation for Secondary and Postsecondary• College Ready• Middle School, High School, and Postsecondary• Federal Program Eligible and Meets Federal Guidelines• Certified Disability

– Gaining Early Awareness and Readiness for Undergraduate Programs (GEAR UP)• Low-income Status• Foster or Adoptive Care Status• Elementary-High School Participants• Federal Program Eligible and Meets Federal Guidelines• Reside in Court Appointed Housing to Single/Family Homes

– Office of Disability Services (ODS)• Disabled , Meets Federal Guidelines, Postsecondary Status, Capable, Persistent

Special Programs (continued)• Ways Serve Population Best

– TRIO– Gaining Early Awareness and Readiness for Undergraduate Programs (GEAR UP)– Office of Disability Services (ODS)

• Grade Level Specific Instruction and Workshops• One-to-One and Group Assistance• Knowledgeable and Quality Staff• Knowledgeable of Problems Facing Low-income, First Generation Students, and

Persons with Disabilities• Customized and General Programming • Assistance to Parents and Students• Offer Scholarships-Assistance in Location of Resources• Summer and Academic Year Activities• Quality Services

Rhatigan Student Center

• Who the RSC Supports– Bowling Team– Community– Faculty/Staff– Students (Future and Current)– Alumni

Rhatigan Student Center (continued)

• How we Serve/Support– Employment for Students– Most successful bowling program in the nation– Best bowling camp in the nation– Volunteer/leadership opportunities through SAC– Place to relax between classes– Recreation and fun in the Rec Center– Various eating places– Provide study space and meeting rooms– Bookstore provides books and other educational materials– Rhatigan Renewal will provide more space, activities, and will be ADA compliant– Bookstore provides great deals on textbooks– Help alumni maintain connection to the university through events– Increase campus life (maintaining traditions)– Events that bring the community on campus

Alumni Association• Alumni

– 97,182 total number of alumni– 52,675 total alumni living in Kansas– 32,672 total alumni living outside of Kansas– 79,102 living graduates– 81,043 total graduates

• Recordkeeping– The association researches and records information on more than 103,000 alumni

records.– More than 10 million fields of database information are maintained.– Alumni records house more than 25,000 archived biographical files of news releases,

photographs and articles.

Alumni Association (continued)• Events

– The tradition of Homecoming returned to campus after a 20-year hiatus in 2010.– 41% of honored high school students who attend Shocker Honors Scholars Banquet register for

classes at Wichita State.– Since 1955 the Alumni Awards spotlight the achievements and service of extraordinary alumni,

faculty and staff.– Rockin’ the Roundhouse raises nearly 300,000 annually for the benefit of the alumni association and

WSU Athletics.

• Communication– The alumni magazine, The Shocker, is the only WSU publication that annually reaches all alumni

members. This award-winning magazine is distributed in Fall and Spring.– The Shocker Online, a monthly enewsletter, is distributed to alumni members to keep timely news

and information flowing throughout the Shocker community.

• Scholarships– WSU Alumni Association’s Legacy Endowed Scholarships are awarded annually to children or

grandchildren of individuals who have completed 30 or more credit hours at Wichita State.– Since its inception the Drive Your Pride license plate program has raised more than $200,000 for

student scholarships.

Enrollment Services• Enrollment Services

– Provide vision and oversight for Undergraduate Admissions, Orientation, Financial Aid and Scholarships

– Select, advise and provide oversight for the Dean’s Scholars program (both prospective and current Dean’s Scholars)

– There are over 100 Dean’s Scholars currently on campus, with the charter class entering their senior year

• Undergraduate Admissions– Serves undergraduate, domestic students (US citizens, permanent and undocumented residents)– The Office of Admissions recruits, admits and provides orientation to new Shockers through on/off

campus programming, representation at college and community fairs, plus visits to high schools and colleges. In short, admissions spreads the WSU message throughout the state and beyond

– Admissions provides special outreach and programming for middle school, high school, transfer and returning adults

– To learn more about undergraduate domestic admissions requirements and recruitment practices, plan to attend our annual Recruitment Workshop at 8:10 a.m. on 8/25 or 8/26. Contact Debbie Neill (x5675 or debbie.neill@wichita.edu) for more information.

Enrollment Services (continued)• For the Office of Financial Aid: More information at www.wichita.edu/financialaid– Disburses over $90 million dollars annually in federal, state, institutional, and outside aid to approximately 60% of our

student body– Veteran’s Services are also housed within the Office of Financial Aid; second floor, Jardine Hall. We currently serve

approximately 500 veteran students with their educational benefits.– Students can access their financial aid and scholarship information 24/7 online via the mywsu.wichita.edu website.

Students can pay their bill electronically as well.

• Scholarships: Scholarship information is available online at www.wichita.edu/scholarships – Institutional scholarships – five major areas– General Scholarships – awarded through the Office of Financial Aid– Academic College Scholarships – specific to majors and awarded by each college– Athletic Scholarships – based on athletic abilities and awarded through coaches and Athletics– Outside Scholarships – funds awarded to students through external organizations – Other – Departments and Campus Organization scholarship support through departmental resources, student fees and/or

grants– Incoming/new students are awarded through the online general scholarship application, the DSI competition, academic

college competitions, and other programs and specific scholarship applications. Funding source is primarily mill levy dollars from Sedgwick County.

– Continuing/current student are awarded through renewals and recommendations from each academic college. Funding source is primarily WSU Foundation endowed and current funds, with some also awarded from mill levy dollars.

Student Life• Offices Include

– Career Services– Center for Student Leadership– Child Development Center– Counseling & Testing Center– Heskett Center/Campus Recreation– Housing & Residence Life– Multicultural Affairs– Student Health Services

• Who We Serve– The Entire Campus Community: Past, Present, and Future

Student Life (Continued)• How We Serve Them (a few of many)

– Job and Career Fairs– Placement Services– Learning Laboratory for Teacher Training and Special Programs with Children– Personal Counseling Opportunities– Campus and Community Testing Services– Campus Health and Wellness Programs– Multiple Residential Living Opportunities– Programming for New Students– Multicultural Student Mentoring– Multicultural Programming for Students, Parents and the Wichita Community– Comprehensive Health Services– Leadership and Training Opportunities– Greek Life Oversight– Service Learning and Community Engagement Opportunities

College Portrait Information

WSU Students

WSU Students

WSU Students Are:

• Busy– Many work too many hours

• Diverse– Gender, Ethnicity, Age, International

• Mobile– South Campus, West Campus, Main Campus

• Involved– Greeks, SAC, Academic Groups, Center for Student

Leadership

Customer Service• Cost of Education– I expect my staff to provide excellent customer service– I tell students and parents they should expect excellent

service from us• Every Contact Counts• Never a More Competitive Environment• Go the Extra Smile– Your attitude is contagious, a smile can make all the

difference in the world– If someone looks lost, they probably are

• Campus map resources on campus on the web• If unsure, double check yourself as offices have moved

Customer Service (continued)

• Help Us Help You– Information Sheet Provided at Orientation Sessions– Hundreds of Staff Here to Help

• Must ask• Must engage

– “Hidden Shopper”• Some campus tours have people evaluating service• Feedback is used to improve

QUESTIONS?