Campus Computing 2002 - Southeastern Louisiana University · Providing online/distance education...

Campus Computing 2007 Executive Summary

The Campus Computing Survey, a part of the Campus Computing Project, is an annual national survey of information technology in higher education. The survey focuses primarily on academic computing issues. Southeastern Louisiana University submitted the 2007 Campus Computing Survey on October 3, 2007. This report shows a comparison of campus computing at Southeastern at that time with Public Universities and All Institutions who responded, based on the 2007 Campus Computing Survey. Uses of Information Technology • Southeastern rates higher than All Institutions and Public Universities in use of computer-based

classrooms/labs, computer based simulations/exercises, and electronic mail.

Points of Excellence • While many institutions experienced security incidents such as theft of computer(s) containing

confidential data files, hack/attack on the campus network, identity management issues, major computer virus infestation, major spyware infestation, and explore/loss of sensitive data in distributed environment, Southeastern did not experience any security incidents.

i Institutional Research and Assessment

• Southeastern is among 44% of All Institutions and 33% of Public Universities that require computer

instruction or competency for all undergraduate students. • Southeastern ranked quite well in the quality of its Web site, providing most of the academic

resources and services to students, faculty and staff. Admission and financial aid applications, course catalog, course registration, fee-payment, on-line courses, library catalog, and IT support resources and training are just some of the resources and services available through Southeastern’s Web site.

• The technology infrastructure at Southeastern is outstanding. In almost all the categories,

Southeastern rates better than the average rate of All Institutions and Public Universities.

Areas for Improvement • The number of network servers at Southeastern is quite low. While Southeastern has 50 network

servers, the average of All Institutions have 193 and Public Universities have 630 network servers.

ii Institutional Research and Assessment

• The average number of FTE help desk/technical support personnel at All Institutions is 40 and at

Public Universities is 139, while Southeastern has only 20. The ratio user support (enrollment/help desk) at Southeastern is 680 students to 1 help desk person, while the ratio at All Institutions is 260:1 and at Public Universities is 174:1.

• While campus network and Internet access are provided to all faculty and available in all dormitories

at Southeastern, the percentage of overall campus and classrooms covered by wireless network access is quite low. Only 25% of overall campus and 5% of the classrooms are covered or served by wireless network access.

• Southeastern limits the file size of email documents or attachments to a maximum of 10 MB. The

average maximum file size at All Institutions is 23 MB and at Public Universities is 39 MB. • Students at Southeastern are allowed to have a Web site with a maximum size of 50 MB. The

average size at All Institutions is 117 MB and at Public Universities is 208 MB.

iii Institutional Research and Assessment

Campus Computing 2007

Southeastern All Institutions

Public Universities

Number of Respondents 1 555 79General Campus Policies About Desktop ComputersDoes your Institution have: % Yes % Yes

A formal policy promoting or mandating computers/technology resources forCurriculum utilization? No 30.1 % 29.5 %Undergraduates? No 23.8 % 36.7 %Graduate/professional students? No 37.3 % 39.2 %Distance education? No 34.6 % 41.8 %

A computer instruction/competency, technology/information literacy requirement for % Yes % YesAll undergraduates? Yes 43.8 % 32.9 %All faculty? No 10.3 % 1.3 %All administrators? No 11.0 % 3.8 %All staff? No 11.2 % 6.3 %

A special computer use/technology fee or annual/term computer use charge for all students? Yes 55.0 % 73.4 %Average annual computer use fee (where charged) $ 120 $ 103 $ 157

A written policy/code of conduct/acceptable use policy for % Yes % YesCampus e-mail accounts? Yes 96.2 % 98.7 %Campus-hosted individual/personal Web pages? Yes 80.3 % 92.4 %Duplication of copyrighted software/software piracy? Yes 96.2 % 100.0 %Fair use of copyrighted content (books, articles, etc.)? Yes 92.6 % 93.7 %Downloading commercial music/videos from the web? Yes 82.9 % 92.4 %Student use of social networking sites (Facebook, MySpace, etc.)? No 13.2 % 14.1 %

Operating systems recommended/supported % Yes % YesMac OS X Yes 87.4 % 94.9 %UNIX Yes 59.7 % 82.3 %Linux Yes 72.8 % 88.6 %Windows NT Workstation Yes 18.3 % 29.1 %Windows 2000/XP Yes 99.3 % 98.7 %Windows Vista No 46.9 % 49.4 %Open VMS Yes 12.1 % 13.9 %Sun/Open Solaris No 43.0 % 72.2 %Novell Yes 27.9 % 36.7 %

1 Institutional Research and Assessment



Public Universities

General Campus Policies About Desktop Computers (Continued)Do you require or strongly recommend computer or PDA/Handheld for students

Computer for all undergraduate students?No 47.8 % 38.0 %Recommend Recommend 44.8 % 50.6 %Require 7.4 % 11.4 %

Computer for undergraduates in specific disciplines or academic programs?No 39.8 % 12.7 %Recommend Recommend 43.2 % 43.0 %Require 17.1 % 44.3 %

PDAs/Handhelds for undergraduates in specific disciplines or academic programs?No 84.7 % 77.2 %Recommend Recommend 9.9 % 16.5 %Require 5.4 % 6.3 %

iPods or other multi-media devices in specific disciplines/academic programsNo No 92.0 % 81.6 %Recommend 7.1 % 18.4 %Require 0.9 % 0.0 %

Cell phones for all students?No No 92.6 % 92.2 %Recommend 7.4 % 7.8 %Require 0.0 % 0.0 %

Does your institution (or individual units) recommend a particular brand or product for % Yes % YesHardware

students? Yes 44.3 % 44.3 %faculty? Yes 84.2 % 67.1 %administrators/staff? Yes 86.0 % 69.6 %

Softwarestudents? No 70.7 % 67.1 %faculty? Yes 90.8 % 77.2 %administrators/staff? Yes 92.4 % 79.7 %




Public Universities

General Campus Policies About Desktop Computers (Continued)As of Fall 2007, will your institution have an initial or single sign-on campus portal?

Campus portal not available as of Fall 2007 10.8 % 1.3 %Portal issue under discussion/review 17.6 % 11.4 %

Portal being installed/under development in 2007/08Portal being installed/under development in

2007/08

18.7 % 12.7 %

Campus portal up and functioning for Fall 2007 52.9 % 74.7 %Our campus portal is/will be: % Yes % Yes

Homegrown/local 18.2 % 17.3 %Blackboard/WebCT 7.7 % 6.7 %Campus Cruiser 2.5 % 0.0 %eCollege 0.2 % 0.0 %Jenzabar 6.0 % 0.0 %Oracle/People Soft Oracle/PeopleSoft 12.0 % 25.3 %SunGard Higher Ed/Luminis-Campus Pipeline 26.7 % 29.3 %Sun Microsystems Portal 0.2 % 0.0 %Time Cruiser 0.4 % 0.0 %Unicon/Academus 1.7 % 1.3 %uPortal 6.6 % 12.0 %Other 17.8 % 8.0 %

Uses of Information TechnologyHow strongly do you agree or strongly agree: % Agree or % Agree or

Strongly Agree Strongly AgreeFaculty have unreasonable expectations about user support Agree 48.3 % 41.0 %Technology has improved instruction on my campus Strongly Agree 93.2 % 93.6 %We plan to require all students to own a computer by Fall 2008 Disagree 9.9 % 14.1 %Access to Internet 2 by Fall 2008 is essential to our long-term tech needs Agree 33.5 % 76.9 %We are experiencing major cost over-runs/unexpected costs in our ERP deployment activities Strongly Agree 17.9 % 19.2 %Open source offers a viable alternative for key campus ERP applications Disagree 27.6 % 29.5 %Open source will play an increasing important role in our campus IT strategy Strongly Agree 57.3 % 62.8 %




Public Universities

Uses of Information Technology (Continued)The single most important IT issue over the next 2 or 3 years is: % Most % Most

Important Important

Providing online/distance education via the webProviding online/distance

education via the web

5.4 % 2.6 %

Providing adequate user support 8.9 % 5.1 %Assisting faculty integrate technology into instruction 11.2 % 12.8 %Financing replacement of aging hardware/software 10.3 % 7.7 %Moving toward campus-wide wireless networks 1.5 % 0.0 %Integrating academic and administrative IT services 2.9 % 6.4 %Providing student portal services 4.5 % 2.6 %Upgrading/replacing network and data security 25.5 % 20.5 %Hiring/retaining qualified IT staff 12.3 % 18 %Upgrading/replacing administrative IT/ERP systems 13.0 % 21.8 %Upgrading/replacing campus network 3.3 % 2.6 %Upgrading/replacing emergency communications 1.3 % 0.0 %

Current IT/Computer Facilities and Resources Average AverageHeadcount enrollment on campus as of Spring 2007 13,596 10,288 24,191Number of institution owned desktop or notebook computers as of May 2007 4,800 3,548 10,193Number of institution owned Unix workstations as of May 2007 15 120 512Number of personally owned computers used on campus as of May 2007 350 3,771 12,357Proportion of individuals who own desktop or notebook computers

StudentsDesktops 25 % 44.8 % 51.0 %Notebooks 25 % 50.5 % 54.2 %

FacultyDesktops 80 % 66.5 % 79.5 %Notebooks 20 % 35.3 % 39.7 %

Number of desktop computer labs, clusters and classrooms as of May 2007 52 86 176.5How many dedicated to departments or units? 30 37 76.2




Public Universities

Current IT/Computer Facilities and Resources (Continued)Number of desktop computers/workstations in all labs/classrooms/clusters as of May 2007

Notebook/Desktop Computers 1,521 1,068 2,338Unix Workstations 0 37 162

Number of network servers as of May 2007 50 193 630Percentage of operating systems installed on institutionally-owned computers and servers

Computers/clientsMac 3 % 12.3 % 13.2 %Windows 2000/XP 85 % 75.7 % 65.5 %Windows Vista 0 % 3.9 % 6.8 %Unix 1 % 1.9 % 4.0 %Linux 11 % 2.8 % 4.7 %

Network serversMac 0 % 3.1 % 3.7 %Windows 2000/03 35 % 57.3 % 44.2 %Solaris/Open Solaris 0 % 6.5 % 11.2 %Unix (non-Solaris) 5 % 6.8 % 12.9 %Linux 35 % 13.7 % 18.1 %Novell 25 % 7.5 % 5.8 %

Total Number (FTE) of IT help desk/technical support personnel 20 39.5 139.1Ratio user support (enrollment/help desk) 679.8 260.4 173.9Percentage of faculty with individual/personal Web page 1.0 30.6 35.8Percentage of classes that use:

Computer-based classrooms/labs 40 % 39.4 % 36.1 %Computer-based simulations/exercises 25 % 19.0 % 17.3 %Presentation handouts 30 % 56.0 % 50.9 %Electronic mail 100 % 81.5 % 86.7 %Commercial courseware/instructional resources 15 % 31.9 % 29.3 %Internet resources (from off-campus resources) 10 % 60.0 % 61.9 %Course management tools for online course resources 25 % 49.6 % 55.6 %Web pages for class materials and resources 50 % 42.8 % 51.0 %"Clickers"/classroom response system 5 % 4.6 % 8.5 %Podcasting 1 % 2.3 % 3.3 %




Public Universities

Academic & Instructional Computing Policies, Procedures and ResourcesDoes your campus/institution % Yes % Yes

Have formal projects for developing desktop instructional software/courseware? No 65.8 % 81.0 %Provide support for faculty developing instructional software/courseware? Yes 78.3 % 82.3 %Provide support for faculty developing software for their research? Yes 44.4 % 59.5 %Have a program for rewarding courseware development? No 39.3 % 44.3 %Have a technology resource center focusing on use of IT? Yes 83.4 % 92.4 %Have agreements/licenses for duplication of software products? Yes 85.2 % 94.9 %Have a formal plan for using Internet for marketing to off-campus audiences? Yes 70.0 % 74.7 %Have a formal program to reward the use of IT in faculty review/promotion process? No 20.5 % 15.2 %Maintain library of academic courseware? No 27.9 % 34.2 %Have a formal program assessing the impact of IT on instruction? No 24.8 % 31.6 %Have a formal policy regarding ownership of Web-based resources developed by faculty? Yes 56.7 % 75.9 %Have a formal program to provide supplemental IT training for IT staff? Yes 62.9 % 73.4 %Assess impact of IT on instructional services and academic programs No 40.5 % 41.8 %Charge students for access to digital content (online reserves, course packets, etc.)? No 5.8 % 5.1 %Recycle most (60% or more) of the institution's used/obsolete computers? Yes 87.0 % 88.6 %Inform students about privacy issues related to social networking sites? No 50.5 % 57.0 %Maintain a campus page on Facebook No 12.6 % 10.5 %Maintain a campus page on MySpace No 10.9 % 13.0 %Have institutional presence on Second Life No 15.6 % 33.8 %Maintain a public campus Wiki No 13.0 % 20.8 %

Does your institution have a strategic plan for:Information technology?

no 4.2 % 3.8 %currently preparing a plan currently preparing a plan 22.6 % 17.7 %yes 73.2 % 78.5 %

Instructional technology/instruction integration?no 23.3 % 24.1 %currently preparing a plan currently preparing a plan 28.8 % 20.3 %yes 47.9 % 55.7 %


n



Public Universities

Academic & Instructional Computing Policies, Procedures and Resources (Continued)Does your institution have a strategic plan for:

Deploying course management tools?no 20.3 % 16.5 %currently preparing a plan currently preparing a plan 19.5 % 13.9 %yes 60.2 % 69.6 %

Distance education?no 31.8 % 21.5 %currently preparing a plan 23.0 % 27.9 %yes yes 45.2 % 50.6 %

Campus portal services?no 22.1 % 13.9 %currently preparing a plan currently preparing a pla 30.2 % 24.1 %yes 47.7 % 62.0 %

Wireless networks?no 7.6 % 7.6 %currently preparing a plan 15.7 % 10.1 %yes yes 76.7 % 82.3 %

Web services (integration/deployment)?no 20.6 % 29.1 %currently preparing a plan currently preparing a plan 24.1 % 19.0 %yes 55.3 % 51.9 %

Network security?no 6.3 % 2.5 %currently preparing a plan currently preparing a plan 21.5 % 15.2 %yes 72.2 % 82.3 %

IT disaster recovery?no 4.7 % 1.3 %currently preparing a plan 36.2 % 32.9 %yes yes 59.1 % 65.8 %




Public Universities


Administrative Systems/ERP upgrade/replacement?no 12.5 % 6.3 %currently preparing a plan currently preparing a plan 14.5 % 16.5 %yes 73.1 % 77.2 %

Digital content management?no 38.0 % 34.2 %currently preparing a plan currently preparing a plan 36.8 % 29.1 %yes 25.2 % 36.7 %

Data warehousingno no 37.3 % 17.7 %currently preparing a plan 31.8 % 30.4 %yes 30.9 % 51.9 %

Business intelligence/analyticsno no 54.8 % 36.7 %currently preparing a plan 30.3 % 40.5 %yes 14.9 % 22.8 %

Open Source deployment and developmentno no 72.8 % 65.8 %currently preparing a plan 14.9 % 16.5 %yes 12.3 % 17.7 %

Podcasting course lectures/resourcesno no 46.5 % 40.5 %currently preparing a plan 40.3 % 38.0 %yes 13.2 % 21.5 %

Emergency communication/notificationno 6.9 % 5.1 %currently preparing a plan currently preparing a plan 49.1 % 50.6 %yes 44.0 % 44.3 %




Public Universities


Digital preservation/data archivingno 38.5 % 32.9 %currently preparing a plan currently preparing a plan 41.8 % 41.8 %yes 19.6 % 25.3 %

Cellular phones/mobile devicesno no 56.9 % 48.1 %currently preparing a plan 23.9 % 31.7 %yes 19.3 % 20.3 %

"Web 2.0" resources and servicesno no 66.0 % 57.0 %currently preparing a plan 29.0 % 40.5 %yes 5.0 % 2.5 %

508 accessibility/compliance for Web pages/resourcesno 37.9 % 26.6 %currently preparing a plan currently preparing a plan 29.6 % 29.1 %yes 32.5 % 44.3 %

Has your institution established a single product standard for:Desktop/notebook computer operating system?

No No 70.8 % 91.1 %Macintosh 0.4 % 0.0 %Windows 2000/XP 25.6 % 7.6 %Windows Vista 2.9 % 1.3 %Linux 0.4 % 0.0 %




Public Universities

Academic & Instructional Computing Policies, Procedures and Resources (Continued)Has your institution established a single product standard for:

Desktop/notebook product or manufacturer?No No 66.7 % 88.6 %Apple 0.4 % 0.0 %Dell 19.1 % 7.6 %Gateway 3.8 % 2.5 %HP/Compaq 4.7 % 0.0 %Lenovo 2.7 % 1.3 %Other 2.7 % 0.0 %

Course management system?No 9.9 % 10.1 %Angel 4.1 % 1.3 %Blackboard/WebCT Blackboard 66.3 % 70.9 %eCollege 1.6 % 0.0 %Desire2Learn 3.2 % 7.6 %Moodle 7.8 % 3.8 %Sakai 2.5 % 5.1 %Other 4.5 % 1.3 %

What academic resources/services are on your campus Web site? % Yes % YesUndergraduate admissions applications Yes 98.2 % 97.5 %Financial aid application Yes 91.0 % 92.4 %Current course catalog Yes 99.6 % 100.0 %Program/major/degree requirements Yes 98.2 % 98.7 %Course registration Yes 94.4 % 98.7 %Course add/drop options Yes 89.9 % 98.7 %E-commerce (fee payments, etc.) Yes 82.9 % 94.9 %On-line courses (i.e., full course online) Yes 77.9 % 93.7 %Student ePortfolios Yes 34.9 % 50.6 %Library/card catalog Yes 94.4 % 97.5 %Interlibrary loan services Yes 86.7 % 91.1 %Journals and reference resources Yes 93.2 % 96.2 %Course reserves Yes 65.6 % 82.3 %




Public Universities

Academic & Instructional Computing Policies, Procedures and Resources (Continued)What academic resources/services are on your campus Web site? % Yes % Yes

Student transcripts Yes 85.1 % 94.9 %Degree audit software Yes 70.1 % 79.7 %IT support resources Yes 94.4 % 100.0 %IT training/tutorials Yes 83.8 % 92.4 %Instructional software Yes 64.0 % 87.3 %Desktop software (MS Office, etc.) No 47.3 % 70.9 %Faculty/staff directory Yes 97.7 % 100.0 %Campus dining services Yes 50.2 % 57.0 %Campus housing services Yes 44.8 % 64.6 %Student health services Yes 35.6 % 53.2 %Student newspaper Yes 69.1 % 88.6 %Student handbook Yes 91.0 % 97.5 %Athletic event schedule Yes 90.1 % 98.7 %Alumni information/services Yes 90.6 % 97.5 %Press releases/media services Yes 95.7 % 97.5 %Campus book store Yes 86.9 % 92.4 %Campus resale services Yes 34.5 % 54.4 %Personalized student calendar Yes 47.7 % 59.5 %Campus OneCard account services No 40.5 % 68.4 %Digital Music Service (Napster, etc.) No 12.9 % 25.3 %

Future Issues Affecting Campus ComputingHow important are the following to campus computing and IT planning over the next 2-3 years? (Scale from 1 ="Not Important" to 7 ="Very Important")

Average Average

Operating system/interface/development toolsWindows XP 7 5.5 5.2Windows Vista 6 5.9 6.1Windows Server 5 6.2 6.1Macintosh OS X (client) 4 4.9 5.0Macintosh OS X (server) 1 3.6 3.9Solaris/Open Solaris 1 3.4 4.7




Public Universities

Future Issues Affecting Campus Computing (Continued)How important are the following to campus computing and IT planning over the next 2-3 years? (Scale from 1 ="Not Important" to 7 ="Very Important")

Average Average

Operating system/interface/development toolsUnix 6 4.3 5.1Linux (client) 5 3.7 4.6Linux (server) 6 5.2 5.9O/S Interoperability 4 5.2 5.5

HardwareNotebook computers 7 6.4 6.4Macintosh computers 4 4.6 4.9Unix workstations 5 2.7 3.9Tablet computers 6 4.2 4.5PDAs/handheld computers 6 4.8 5.3Cellular/mobile phones 3 5.4 5.8WiFi enabled cell phones 2 4.5 4.8iPods/MP3 players 2 4.2 4.4

Instructional applications and resourcesDeveloping instructional software 7 4.5 4.6Using instructional software in classes 7 6.1 6.1Using instructional software as a supplement to classes 7 6.3 6.3Computer-based classroom presentation facilities 7 6.5 6.5Internet resources for instruction 7 6.5 6.4Web pages for classes 7 5.9 6.0Web-based tutorials 7 5.6 5.8e-Books (e-textbooks) 7 4.4 4.3Course management systems 7 6.5 6.7On-line course evaluation 7 5.8 5.9Classroom "clickers" 5 4.5 5.1Wireless access in campus classrooms 5 5.8 6.0




Public Universities


Average Average

User support services/campus IT servicesOn-line IT training 7 5.3 5.3On-line technical support 7 5.9 6.0Computer resale program 7 3.2 3.5Computer repair services 7 4.4 4.2Help-desk services 7 6.6 6.6Alumni e-mail accounts 7 4.4 4.8Alumni services via the campus Web site 7 5.2 5.2Student eProfiles 7 5.1 5.3

Networking & lnternet/Web issues & resourcesWireless networks (802.Xstds) 6 6.6 6.6Wi-Max networks 5 4.5 4.7Voice over IP 7 5.5 5.8Microsoft Exchange 2 5.0 5.2Java 6 5.4 5.8XML (SOAP) 5 5.2 5.8NET (Microsoft) 5 4.5 4.8Open Net/Java Enterprise (Sun) 2 3.6 4.2QuickTime Player 2 4.7 4.8Real Player 4 4.5 4.5Microsoft Media Player 4 5.0 5.1Gigabit Ethernet 7 6.4 6.5Grid Computing 3 3.7 5.3Adobe Acrobat 6 5.7 5.8Internet videoconferencing 7 5.7 6.1VPN/Virtual Private Networks 4 5.7 5.9Identity management 7 6.4 6.7Open source software 5 4.8 5.2Student portal services 6 6.2 6.3SCORMS standards 1 3.7 4.3




Public Universities


Average Average

Networking & lnternet/Web issues & resourcesData encryption) 5 6.0 6.3Content management systems 4 6.0 6.1Instant messaging 6 4.9 5.2Wikis 2 4.5 4.9Podcasting 3 5.0 5.2Blogging 3 4.6 4.7

Administrative software/ERP--Upgrade or replacementAccounting/Financial Management 6 5.9 6.1Admissions/Recruitment 6 6.2 6.3Alumni 6 5.3 5.1CRM software 2 4.8 4.6Development 4 5.3 5.0eProcurement/Purchasing 6 5.3 5.7Human Resources 6 5.7 5.9Student Financial Aid Management 6 6.0 6.1Student Information Systems (SIS) 6 6.1 6.2Business Intelligence/Analytics 2 5.1 5.6

Vendor Services/OutsourcingData back-up or data storage 1 3.3 3.1ERP services 1 2.5 2.1Instructional technology services 1 2.4 2.1User support 1 2.5 2.3ResNet services 1 2.3 2.5eProcurement 1 3.1 3.1Student/campus portal 1 3.3 2.7Web hosting 1 3.3 2.8Student email services 2 3.8 4.1




Public Universities

Rating the Technology Infrastructure(Scale from 1 ="Poor" to 7 ="Excellent") Average Average

Computer networks and data communication 6 6.2 6.1Telecommunications and phone system 6 5.6 5.7Wireless networks 6 5.3 5.4User support services 6 5.6 5.5On-line reference resources in campus library/library system 6 5.9 5.9Web resources to support instruction 6 5.4 5.6Campus web site services/student portal 6 5.0 5.2Network security against hackers and virus attacks 6 5.7 5.6Disaster planning 6 4.5 4.6IT training for faculty 6 4.7 4.9IT training for students 6 4.0 4.4Campus portal 6 4.1 4.7Data warehousing 6 3.6 4.3Digital dashboards/ERP analytics 3 2.8 3.0Emergency communications/notification system(s) 2 4.2 4.5

Addressing Budget Issues by:Reducing purchases of computer technology

Doing this already 22.4 % 24.1 %Beginning in 2007-08 3.3 % 1.3 %Reviewing for 2007-08 10.5 % 10.1 %Decided not to do Decided not to do 63.8 % 64.4 %

Charging fees to departments and service unitsDoing this already Doing this already 26.4 % 67.1 %Beginning in 2007-08 2.7 % 2.5 %Reviewing for 2007-08 12.6 % 11.4 %Decided not to do 58.3 % 19.0 %




Public Universities

Addressing Budget Issues by: (Continued)Requiring a computer/IT fee for all students

Doing this already Doing this already 55.5 % 72.2 %Beginning in 2007-08 0.7 % 1.3 %Reviewing for 2007-08 6.1 % 12.7 %Decided not to do 37.7 % 13.9 %

Leasing rather than buying hardwareDoing this already 20.4 % 24.1 %Beginning in 2007-08 1.4 % 1.3 %Reviewing for 2007-08 12.8 % 13.9 %Decided not to do Decided not to do 65.3 % 60.8 %

Reducing hours in public access facilitiesDoing this already 14.1 % 16.5 %Beginning in 2007-08 1.3 % 3.8 %Reviewing for 2007-08 6.1 % 10.1 %Decided not to do Decided not to do 78.5 % 69.6 %

Reducing servicesDoing this already 20.2 % 27.9 %Beginning in 2007-08 1.8 % 3.8 %Reviewing for 2007-08 Reviewing for 2007-08 10.3 % 8.9 %Decided not to do 67.7 % 59.5 %

Reorganizing operationsDoing this already 55.7 % 70.9 %Beginning in 2007-08 7.4 % 13.9 %Reviewing for 2007-08 Reviewing for 2007-08 15.7 % 11.4 %Decided not to do 21.3 % 3.8 %

Reducing StaffDoing this already 17.2 % 21.5 %Beginning in 2007-08 2.2 % 3.8 %Reviewing for 2007-08 6.0 % 15.2 %Decided not to do Decided not to do 74.7 % 59.5 %




Public Universities

Addressing Budget Issues by: (Continued)Using information technology to reduce instructional costs

Doing this already Doing this already 44.3 % 55.7 %Beginning in 2007-08 4.1 % 3.8 %Reviewing for 2007-08 19.5 % 17.7 %Decided not to do 32.1 % 22.8 %

Making greater use of student assistants for user support servicesDoing this already Doing this already 78.0 % 86.1 %Beginning in 2007-08 2.9 % 3.8 %Reviewing for 2007-08 6.5 % 6.3 %Decided not to do 12.6 % 3.8 %

Outsourcing computing/IT services to commercial providersDoing this already Doing this already 16.8 % 11.4 %Beginning in 2007-08 2.0 % 2.5 %Reviewing for 2007-08 10.3 % 12.7 %Decided not to do 70.9 % 73.4 %

Outsourcing student portal services to commercial providersDoing this already 6.7 % 0.0 %Beginning in 2007-08 0.9 % 0.0 %Reviewing for 2007-08 6.3 % 3.8 %Decided not to do Decided not to do 86.1 % 96.2 %

Outsourcing user support services to commercial providersDoing this already 8.7 % 9.0 %Beginning in 2007-08 0.9 % 1.3 %Reviewing for 2007-08 10.9 % 11.5 %Decided not to do Decided not to do 79.5 % 78.2 %

Outsourcing ERP servicesDoing this already 8.5 % 6.8 %Beginning in 2007-08 0.8 % 1.4 %Reviewing for 2007-08 4.0 % 4.1 %Decided not to do Decided not to do 86.8 % 87.8 %




Public Universities

Addressing Budget Issues by: (Continued)Outsourcing ResNet services

Doing this already 6.2 % 5.3 %Beginning in 2007-08 0.9 % 1.3 %Reviewing for 2007-08 8.9 % 12.0 %Decided not to do Decided not to do 84.0 % 81.3 %

Outsourcing student email servicesDoing this already 9.3 % 4.0 %Beginning in 2007-08 6.7 % 7.9 %Reviewing for 2007-08 29.1 % 48.7 %Decided not to do Decided not to do 54.9 % 39.5 %

Delaying/deffering ERP deployment/replacement/upgradesDoing this already 13.5 % 13.9 %Beginning in 2007-08 1.4 % 1.3 %Reviewing for 2007-08 7.4 % 10.1 %Decided not to do Decided not to do 77.6 % 74.7 %

Deferring/reducing use of consultants on IT projectsDoing this already 43.0 % 48.1 %Beginning in 2007-08 1.6 % 3.8 %Reviewing for 2007-08 Reviewing for 2007-08 13.0 % 16.5 %Decided not to do 42.4 % 31.7 %

Migrating to Linux/Open Source desktop applicationsDoing this already 7.6 % 11.4 %Beginning in 2007-08 1.3 % 1.3 %Reviewing for 2007-08 13.5 % 22.8 %Decided not to do Decided not to do 77.6 % 64.6 %

Migrating to Open Source administrative/ERP applicationsDoing this already 5.6 % 7.6 %Beginning in 2007-08 1.1 % 0.0 %Reviewing for 2007-08 11.0 % 17.7 %Decided not to do Decided not to do 82.3 % 74.7 %




Public Universities

Addressing Budget Issues by: (Continued)Negotiating as a state system/consortium for ERP software and services

Doing this already 41.6 % 59.5 %Beginning in 2007-08 0.4 % 2.5 %Reviewing for 2007-08 Reviewing for 2007-08 7.8 % 6.3 %Decided not to do 50.3 % 31.7 %

Negotiating as a state system/consortium for digital content for the library, curriculum, etc.Doing this already 65.6 % 63.3 %Beginning in 2007-08 2.0 % 1.3 %Reviewing for 2007-08 Reviewing for 2007-08 11.6 % 15.2 %Decided not to do 20.8 % 20.3 %

Negotiating as a state system/consortium for desktop application softwareDoing this already 67.6 % 69.6 %Beginning in 2007-08 1.8 % 1.3 %Reviewing for 2007-08 Reviewing for 2007-08 9.2 % 7.6 %Decided not to do 21.4 % 21.5 %

Strategic, Budget and Personnel Issues(Scale from 1 ="Not Important" to 7 ="Very Important") Average Average

Assessing benefits of existing investment in computing and technology resources 7 6.0 6.0Clarifying goals and campus plans for technology resources 7 6.4 6.5Providing incentives and rewards for faculty to support tech. integration into the curriculum 6 4.8 5.1Allocating campus funds to support expanded services 6 5.6 5.8Faculty concerns about the benefits of computing in the curriculum 6 4.9 5.0Administrative concerns about the benefits of computing in the curriculum 6 4.7 4.5Establishing/maintaining campus-wide standards for hardware 7 5.9 5.4Establishing/maintaining campus-wide standards for software 7 6.0 5.6Operating a computer resale program for students & faculty 5 2.7 3.0Developing budget mechanism to replace aging equipment on a routine basis 6 6.2 6.2Using technology based commercial curriculum products 6 4.7 4.5Using technology resources to enhance distance education program 7 5.2 5.8Negotiating site licensing with textbook publishers 7 4.0 3.7Negotiating site licensing with academic publishers 6 4.2 3.9




Public Universities

Strategic, Budget and Personnel Issues (Continued)(Scale from 1 ="Not Important" to 7 ="Very Important") Average Average

Sharing digital resources with other campuses/institutions 6 5.1 5.6Developing/updating campus policies for Web-based intellectual property 7 5.4 5.3Helping IT personnel stay current with new technologies 7 6.4 6.2Retaining current IT personnel, given off-campus competition 7 6.1 6.1Moving more of our user support services to the Web 6 5.9 5.9Surveying student and faculty about IT issues and services 6 5.8 5.9Assessing the return on investment for IT spending/resources 6 5.5 5.4Researching the total cost of ownership (TCO) for IT purchases 5 5.2 5.4Using Open Source tools and applications 5 4.3 4.6Supporting PDA/handheld devices 4 4.7 5.3Managing/distributing digital learning resources 6 5.2 5.4Controlling/restricting file sharing of commercial content 6 5.5 5.4Data warehousing 2 5.1 5.9Storage management 3 5.8 6.1Server consolidation 3 5.7 5.9Server virtualization 3 5.7 5.8IT Business Continuity 4 5.9 6.1Identity Management 5 6.0 6.5Business analytic/intelligence 3 5.0 5.3Environmental ("green") issues in the acquisition and disposal of IT hardware 4 5.0 5.0

This Year's Computing Budget Compared to Last Year's Total computing budget for central IT services

Reduced >5% 3.3 % 3.8 %Reduced 3-5% 3.8 % 2.5 %Reduced 1-3% 7.0 % 10.1 %No change 30.9 % 32.9 %Increased 1-3% 31.1 % 27.9 %Increased 3-5% 13.5 % 13.9 %Increased >5% Increased >5% 10.5 % 8.9 %




Public Universities

This Year's Computing Budget Compared to Last Year's Total academic computing budget


Total administrative computing budgetReduced >5% 3.1 % 3.8 %Reduced 3-5% 3.3 % 1.3 %Reduced 1-3% 7.4 % 11.4 %No change 37.2 % 32.9 %Increased 1-3% 28.9 % 24.1 %Increased 3-5% 11.7 % 15.2 %Increased >5% Increased >5% 8.5 % 11.4 %

Purchases of computers by academic computing unitsReduced >5% 2.9 % 1.3 %Reduced 3-5% 2.9 % 2.5 %Reduced 1-3% 7.2 % 11.4 %No change 58.3 % 59.5 %Increased 1-3% 18.8 % 17.7 %Increased 3-5% 6.0 % 3.8 %Increased >5% Increased >5% 4.0 % 3.8 %

Purchases of computers by administrative computing unitsReduced >5% 3.8 % 3.8 %Reduced 3-5% 3.1 % 2.5 %Reduced 1-3% 8.1 % 7.6 %No change 61.4 % 65.8 %Increased 1-3% 16.1 % 15.2 %Increased 3-5% 5.2 % 1.3 %Increased >5% Increased >5% 2.4 % 3.8 %




Public Universities

This Year's Computing Budget Compared to Last Year's (Continued)Purchases of computers by academic departments

Reduced >5% 3.6 % 1.3 %Reduced 3-5% 3.3 % 2.5 %Reduced 1-3% 7.4 % 10.1 %No change 59.4 % 62.0 %Increased 1-3% Increased 1-3% 19.7 % 19.0 %Increased 3-5% 4.7 % 2.5 %Increased >5% 2.0 % 2.5 %

All institutional purchases of desktop/notebook computersReduced >5% 4.2 % 1.3 %Reduced 3-5% 2.9 % 0.0 %Reduced 1-3% 6.9 % 7.6 %No change 45.9 % 62.0 %Increased 1-3% 27.1 % 20.3 %Increased 3-5% 8.8 % 7.6 %Increased >5% Increased >5% 4.3 % 1.3 %

Network serversReduced >5% 1.8 % 0.0 %Reduced 3-5% 2.7 % 0.0 %Reduced 1-3% 5.1 % 5.1 %No change 47.3 % 54.4 %Increased 1-3% 28.9 % 26.6 %Increased 3-5% Increased 3-5% 8.8 % 5.1 %Increased >5% 5.4 % 8.9 %

Server software and related productsReduced >5% 1.1 % 0.0 %Reduced 3-5% 1.6 % 0.0 %Reduced 1-3% 3.6 % 5.1 %No change 51.3 % 54.4 %Increased 1-3% Increased 1-3% 28.7 % 21.5 %Increased 3-5% 9.2 % 12.7 %Increased >5% 4.5 % 6.3 %




Public Universities

This Year's Computing Budget Compared to Last Year's (Continued)Wireless network


User training and supportReduced >5% 1.6 % 0.0 %Reduced 3-5% 1.3 % 0.0 %Reduced 1-3% 4.0 % 5.1 %No change 61.6 % 65.8 %Increased 1-3% Increased 1-3% 21.5 % 20.3 %Increased 3-5% 7.4 % 5.1 %Increased >5% 2.7 % 3.8 %

Professional development for IT personnelReduced >5% 2.5 % 1.3 %Reduced 3-5% 1.8 % 1.3 %Reduced 1-3% 5.8 % 8.9 %No change 54.0 % 59.5 %Increased 1-3% 23.8 % 21.5 %Increased 3-5% Increased 3-5% 9.2 % 2.5 %Increased >5% 2.9 % 5.1 %

Campus portal servicesReduced >5% 1.1 % 0.0 %Reduced 3-5% 0.7 % 0.0 %Reduced 1-3% 3.3 % 10.1 %No change 58.1 % 57.0 %Increased 1-3% Increased 1-3% 19.3 % 19.0 %Increased 3-5% 8.3 % 6.3 %Increased >5% 9.2 % 7.6 %




Public Universities

This Year's Computing Budget Compared to Last Year's (Continued)ERP software and services


eCommerce/campus commerce servicesReduced >5% 1.1 % 0.0 %Reduced 3-5% 1.6 % 0.0 %Reduced 1-3% 3.1 % 6.3 %No change No change 68.6 % 67.1 %Increased 1-3% 17.9 % 16.5 %Increased 3-5% 4.5 % 3.8 %Increased >5% 3.3 % 6.3 %

External service providersReduced >5% 2.5 % 3.8 %Reduced 3-5% 2.7 % 1.3 %Reduced 1-3% 7.2 % 6.3 %No change No change 66.6 % 72.2 %Increased 1-3% 13.6 % 11.4 %Increased 3-5% 3.6 % 2.5 %Increased >5% 3.8 % 2.5 %

Security issuesReduced >5% 0.5 % 0.0 %Reduced 3-5% 0.9 % 0.0 %Reduced 1-3% 1.4 % 1.3 %No change 32.5 % 29.1 %Increased 1-3% 34.8 % 34.2 %Increased 3-5% 15.2 % 12.7 %Increased >5% Increased >5% 14.6 % 22.8 %




Public Universities

This Year's Computing Budget Compared to Last Year's (Continued)Identity management

Reduced >5% 0.9 % 1.3 %Reduced 3-5% 0.9 % 0.0 %Reduced 1-3% 1.3 % 1.3 %No change No change 49.4 % 33.3 %Increased 1-3% 26.7 % 37.2 %Increased 3-5% 11.4 % 15.4 %Increased >5% 9.4 % 11.5 %

Consultants for IT projects and servicesReduced >5% 5.1 % 7.6 %Reduced 3-5% 3.8 % 0.0 %Reduced 1-3% 8.3 % 12.7 %No change 54.6 % 53.2 %Increased 1-3% 15.9 % 11.4 %Increased 3-5% Increased 3-5% 5.6 % 3.8 %Increased >5% 6.7 % 11.4 %

Data warehousingReduced >5% 1.4 % 1.3 %Reduced 3-5% 1.1 % 0.0 %Reduced 1-3% 2.9 % 3.8 %No change 65.0 % 51.9 %Increased 1-3% Increased 1-3% 19.3 % 26.6 %Increased 3-5% 5.4 % 7.6 %Increased >5% 4.9 % 8.9 %

CRM services/softwareReduced >5% 1.3 % 0.0 %Reduced 3-5% 1.4 % 0.0 %Reduced 1-3% 3.3 % 3.8 %No change No change 76.5 % 79.8 %Increased 1-3% 9.9 % 10.1 %Increased 3-5% 4.2 % 3.8 %Increased >5% 3.4 % 2.5 %




Public Universities

This Year's Computing Budget Compared to Last Year's (Continued)Supporting Open Source projects/applications

Reduced >5% 2.4 % 2.5 %Reduced 3-5% 3.3 % 2.5 %Reduced 1-3% 2.9 % 3.8 %No change 70.5 % 60.8 %Increased 1-3% 15.6 % 27.9 %Increased 3-5% Increased 3-5% 2.9 % 1.3 %Increased >5% 2.5 % 1.3 %

Business ContinuityReduced >5% 0.9 % 0.0 %Reduced 3-5% 1.3 % 0.0 %Reduced 1-3% 1.1 % 1.3 %No change No change 55.2 % 51.9 %Increased 1-3% 25.9 % 25.3 %Increased 3-5% 9.0 % 6.3 %Increased >5% 6.7 % 15.2 %

Business analytical/Business intelligence productsReduced >5% 1.3 % 0.0 %Reduced 3-5% 2.0 % 0.0 %Reduced 1-3% 2.7 % 5.1 %No change No change 63.1 % 59.5 %Increased 1-3% 19.0 % 21.5 %Increased 3-5% 6.2 % 5.1 %Increased >5% 5.8 % 8.9 %

Emergency communication/notification servicesReduced >5% 1.1 % 1.3 %Reduced 3-5% 0.2 % 0.0 %Reduced 1-3% 0.0 % 0.0 %No change 21.8 % 21.8 %Increased 1-3% Increased 1-3% 29.3 % 25.6 %Increased 3-5% 16.1 % 14.1 %Increased >5% 31.5 % 37.2 %




Public Universities

The Technology Budget Average AveragePercentage institutions experiencing computing budget cut in 2006-07 10.3 % 10.1 %

Percentage of budget that was cut 0 % 0.7 % 0.5 %Total central computing budget 2007-08 $ 4,377,083 $ 6,486,004 $18,023,026 Percent of budget allocated to:

Hardware 2 % 19.5 % 14.3 %Software 1 % 13.6 % 10.3 %Personnel 59 % 48.1 % 55.4 %Content licenses 4 % 6.1 % 4.0 %User support 3 % 15.6 % 17.6 %Network service/support 29 % 13.5 % 15.7 %

Central computing/IT budget as an estimated percentage of total campus IT spending 70 % 54.1 % 39.1 %All IT expenditures as an estimated percentage of total campus expenditures 5 % 6.5 % 5.1 %Current replacement cycle for desktop/notebook computers (years)

Student labs1 year 0.7 % 0.0 %2 years 5.8 % 5.1 %3 years 3 years 49.4 % 57.0 %4 years 36.5 % 35.4 %5 years 7.6 % 2.5 %

Faculty officesI year 0.0 % 0.0 %2 years 0.9 % 0.0 %3 years 32.6 % 34.2 %4 years 4 years 51.7 % 53.2 %5 years 14.8 % 12.7 %

Administrative offices1 year 0.0 % 0.0 %2 years 0.5 % 1.3 %3 years 27.1 % 35.4 %4 years 4 years 53.2 % 57.0 %5 years 19.2 % 6.3 %




Public Universities

Web and Networking IssuesHow does your institution address the problem of spam?

Recommend end-user filters Recommend end-userfilters

60.4 % 75.9 %

Deploy server filters Deploy server filters 98.0 % 96.2 %Use DNS blacklists Use DNS blacklists 72.1 % 79.7 %Other 22.8 % 19.0 %

Does your institution have a plan to upgrade/enhance/replace the campus network?No current plan/policy 13.4 % 8.9 %

Under discussion/developmentUnder

discussion/development

32.7 % 31.7 %

Currently funded network replacement/upgrade plan 53.9 % 59.5 %How important are the following issues on your campus? Average Average(Scale from 1 ="Not Important" to 7 ="Very Important")

Supporting instructional labs & clusters 7 6.1 5.8Creating Web pages for department use and course resources 7 5.2 5.0Digital image libraries/archives 5 4.9 5.1Disaster recovery 7 6.2 6.3Virtual private networks (VPN) 6 5.6 6.0Network security 7 6.7 6.9Gigabit ethernet 7 6.0 6.3Grid computing 5 3.0 4.5Electronic commerce 6 4.8 4.9Wireless networks (802.xx stds) 6 6.3 6.4Wi-Max wireless networks 7 3.9 4.2Making campus networks accessible to PDA/handheld devices 6 4.2 4.6Making campus networks accessible to WiFi phones 6 3.7 3.9Data encryption 6 5.6 5.8Replacement cycle for network infrastructure 6 5.9 5.9Identity management 6 5.9 6.3Internet2 4 3.8 5.5Spyware 7 5.6 5.5IT Disaster Communications Capacity 7 5.8 6.1




Public Universities

Web and Networking Issues (Continued)How well developed are network connections and the instructional infrastructure?

Percentage of faculty connected to the campus network/have Internet access 100 % 99.7 % 99.7 %Percentage of classrooms connected to the campus network/have Internet access 60 % 94.0 % 89.9 %Percentage of classrooms with fixed computer projection capacity 20 % 65.5 % 58.7 %Percentage of dormitory beds with network connection 100 % 75.6 % 94.7 %Percentage of campus covered/served by wireless network access 25 % 63.6 % 61.7 %Percentage of classrooms covered/served by wireless network access/services 5 % 60.1 % 60.3 %

Current transmission capacity of your campus networkHigh speed video

Functional now Functional now 67.0 % 88.6 %Coming A/Y 2007-08 4.9 % 2.5 %Scheduled for A/Y 2008-09 7.1 % 0.0 %Not applicable 21.0 % 8.9 %

ATMFunctional now Functional now 16.7 % 24.1 %Coming A/Y 2007-08 0.5 % 0.0 %Scheduled for A/Y 2008-09 0.7 % 0.0 %Not applicable 82.1 % 76.0 %

Local area wireless networksFunctional now Functional now 94.6 % 93.7 %Coming A/Y 2007-08 0.9 % 0.0 %Scheduled for A/Y 2008-09 1.4 % 2.5 %Not applicable 3.1 % 3.8 %

Full campus wireless networksFunctional now Functional now 43.0 % 38.5 %Coming A/Y 2007-08 11.4 % 12.8 %Scheduled for A/Y 2008-09 28.6 % 28.2 %Not applicable 17.0 % 20.5 %




Public Universities

Web and Networking Issues (Continued)Current transmission capacity of your campus network

Gigabit EthernetFunctional now Functional now 85.0 % 92.4 %Coming A/Y 2007-08 4.4 % 1.3 %Scheduled for A/Y 2008-09 6.5 % 3.8 %Not applicable 4.2 % 2.5 %

10 Gigabit EthernetFunctional now 21.9 % 50.0 %Coming A/Y 2007-08 5.3 % 6.4 %

Scheduled for A/Y 2008-09 Scheduled for A/Y 2008-09 20.8 % 18.0 %

Not applicable 52.0 % 25.6 %Voice over IP

Functional now 44.8 % 61.5 %Coming A/Y 2007-08 Coming A/Y 2007-08 8.9 % 7.7 %Scheduled for A/Y 2008-09 19.4 % 12.8 %Not applicable 27.0 % 18.0 %

Internet2Functional now Functional now 44.0 % 96.2 %Coming A/Y 2007-08 3.8 % 1.3 %Scheduled for A/Y 2008-09 6.5 % 0.0 %Not applicable 45.7 % 2.5 %

National LambdaRailFunctional now 11.0 % 41.8 %Coming A/Y 2007-08 4.3 % 13.9 %Scheduled for A/Y 2008-09 4.5 % 7.6 %Not applicable Not applicable 80.1 % 36.7 %




Public Universities

Web and Networking Issues (Continued)Does your institution provide off-campus network access services for:

Dial-up/ISPStudents

No No 72.3 % 46.8 %Yes, without a fee 24.1 % 41.8 %Yes, for a fee 3.6 % 11.4 %

FacultyNo No 61.3 % 43.0 %Yes, without a fee 35.1 % 46.8 %Yes, for a fee 3.6 % 10.1 %

DSL/BroadbandStudents



WirelessStudents



Number of "plug & play" ports on campus for mobile computer users 450 572.0 897.2Number of wireless nodes on the campus network 500 284.2 621.9Does your institution limit the size of email documents/attachments? Yes Yes = 80.0 % Yes = 84.8 %

Maximum file size (Mbytes) 10 22.8 39.1




Public Universities

Web and Networking Issues (Continued)Does your institution limit the size of student web sites? Yes Yes = 57.0 % Yes = 75.9 %

Maximum size (Mbytes) 50 117.0 208.0

Organization, Planning and Impact IssuesIs your campus part of a multicampus system with shared computing resources? Yes Yes = 49.5 % Yes = 68.4 %Academic and administrative computing are:

Separate units 26.3 % 34.2 %One single unit One single unit 73.7 % 65.8 %

Has your institution reorganized information services units in the past 2 years? % Yes % YesAcademic computing No 37.3 % 52.6 %Administrative computing No 34.7 % 61.5 %Libraries No 12.6 % 9.0 %Telecom No 30.9 % 46.2 %

Do you anticipate a reorganization of information services units in the next 2 years? % Yes % YesAcademic computing Yes 25.5 % 30.8 %Administrative computing Yes 24.2 % 28.2 %Libraries Yes 11.8 % 14.1 %Telecom Yes 24.2 % 26.9 %

The heads of the academic and administrative units report to:Academic computing

President 5.8 % 2.5 %Provost 12.1 % 16.5 %CIO or CTO CIO or CTO 64.0 % 72.2 %Other vice provost/vice president 13.7 % 5.1 %Dean 4.5 % 3.8 %

Administrative computingPresident 6.3 % 2.5 %Provost 6.3 % 10.1 %CIO or CTO CIO or CTO 68.7 % 82.3 %Other vice provost/vice president 16.9 % 5.1 %Dean 1.8 % 0.0 %




Public Universities

Organization, Planning and Impact Issues (Continued)The heads of the academic and administrative units report to:

LibrariesPresident 1.1 % 0.0 %Provost Provost 64.1 % 86.1 %CIO or CTO 10.1 % 3.8 %Other vice provost/vice president 12.4 % 3.8 %Dean 12.3 % 6.3 %

Does your institution have a chief information/technology officer?No 13.1 % 0.0 %Currently under discussion 2.9 % 1.3 %Yes Yes 84.0 % 98.7 %

What academic and operational units report to the CIO/CTO? % Yes % YesAcademic computing Yes 78.4 % 87.3 %Administrative computing Yes 84.9 % 96.2 %Libraries No 12.1 % 3.8 %Media center No 51.8 % 55.7 %Telecommunications Yes 77.0 % 91.1 %

The CIO (or senior institutional computing/IT officer) reports to:President No 36.7 % 30.4 %Provost/vice president for academic affairs Yes 27.6 % 43.0 %CFO/vice president for business/administration affairs No 28.3 % 17.7 %Other No 7.4 % 8.9 %

Is the CIO a member of the president's cabinet/executive committee? Yes Yes = 51.4 % Yes = 58.2 %Which unit provides tech support for most departmental computer labs?

Individual department 9.2 % 30.4 %Central IT service unit Central IT service unit 66.0 % 22.8 %Both 24.8 % 46.8 %




Public Universities

Organization, Planning and Impact Issues (Continued)How does your institution deal with the "life cycle" of desktop computers?

One time allocation 7.8 % 19.0 %Developing budget 23.2 % 31.7 %Have budget Have budget 69.1 % 49.4 %

What security incidents did your campus experience in the past year? % Yes % YesTheft of computer(s) containing confidential data files No 17.1 % 30.4 %Hack/attack on the campus network No 45.6 % 65.8 %Hack/attack on the student/personnel/alumni data files No 6.3 % 20.3 %Hack/attack on administrative/financial files No 4.3 % 12.7 %Hack/attack on research data files No 3.6 % 10.1 %Other attack on institutional data files No 8.1 % 21.5 %Identity management issues No 20.2 % 36.7 %Major computer virus infestation No 14.8 % 19.0 %Major spyware infestation No 15.9 % 19.0 %Student security "incident" related to social networking sites No 13.2 % 15.2 %Explore/loss of sensitive data in distributed environment No 14.6 % 46.8 %Intentional employee transgressions affecting IT security No 6.5 % 7.6 %

Security concern for 2007-08 (Scale from 1 ="Low" to 5 ="High") Average AverageTheft of computer(s) containing confidential data files 4 4.1 4.4Hack/attack on the campus network 3 4.1 4.2Hack/attack on the student/personnel/alumni data files 3 3.8 3.9Hack/attack on administrative/financial files 4 3.9 4.0Hack/attack on research data files 3 3.1 3.7Other attack on institutional data files 3 3.6 3.8Identity management issues 4 4.0 4.1Major computer virus infestation 5 3.5 3.5Major spyware infestation 5 3.5 3.5Student security "incident" related to social networking sites 4 3.2 3.1Explore/loss of sensitive data in distributed environment 2 3.5 4.4Intentional employee transgressions affecting IT security 4 3.1 3.2




Public Universities

Organization, Planning and Impact Issues (Continued)Campus strategy on Open Source tools for central IT infrastructure services

None: little if any interest in or deployment of Open Source tools 12.6 7.6Observing: watching other institutions with interest, but no active deployment 16.9 7.6Limited use: some activity, primarily backroom/infrastructure tools 38.6 40.5Operational: significant deployment, focused on key operations Operational 13.9 21.5Mission crititcal: using a number of academic, administrative, and research resources 13.9 19.0Contributing: strong support and strategy to develop new/enhance current tools 4.1 3.8

Campus strategy on/engagement with Open Source applicationsNone: little if any interest in or deployment of Open Source applications 15.1 8.9Observing: watching other institutions with interest, but no active deployment Observing 39.1 31.7Limited use: some activity, primarily testing/deployment in selected departments 24.5 30.4Operational: significant deployment, focused on key applications 9.4 13.9Mission crititcal: using a number of academic, administrative, and research applications 6.3 6.3Contributing: strong support and strategy to develop new/enhance current applications 5.6 8.9

Open Source projects and personnelNumber of current Open Source support/development projects in central IT services 3 2.2 3.1FTE personnel allocated to the projects 1 1.2 2.8

How does your institution address the problem of P2P digital piracy on campus networks?Installed a technology solution to stem P2P piracy (Copy Magic, etc.) 29.1 25.3Mandatory user education program 12.8 24.1

Sanction students for copyright, P2P or DCMA violationsSanction students for

copyright, P2P or DCMAviolations

45.9 64.6

Students can lose campus network/email access or privileges for P2P violations 70.5 86.1Student financial penalty or fine paid to college/university for P2P violations 6.3 10.1


Campus Computing 2002 - Southeastern Louisiana University · Providing online/distance education...

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Transcript of Campus Computing 2002 - Southeastern Louisiana University · Providing online/distance education...