CallManager Comparison
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Transcript of CallManager Comparison
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Cisco Unified Communications Manager Version 6.0 includes the following new features:=====================================================================================
Version 4.X on the Windows 2000 Operating System, and versions 5.X and 6.0 (planned for availability in first half of 2007) as aLinux-based appliance model implementation.
Provides the call-processing capabilities for Cisco Unified Communications Manager Business Edition, a simplified, single-server solution designed for medium-si
zed businessesIntegrates Cisco Unified Mobility into Cisco Unified Communications Manager software, making access to mobility features easier and more cost-effective
Supports dual-mode devices, enhancing the productivity of employees who need tomove between campus wireless and external cellular network environments
Supports the medium-sized business- and retail-friendly, multibutton Cisco Unified IP Phone 7931G
Supports a new suite of Cisco Unified IP Phones: Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, and 7942G and the Cisco Unified SIP Phone 3911
Cisco call manager 5.1:=======================
Call manager installed on Cisco MCS 7800 server platforms.
Cisco Unified CallManager 5 supports Resource Reservation Protocol (RSVP) agentcapability. The RSVP agent on a Cisco router extendsCAC capability beyond a hub-and-spoke topology within a cluster. Now a call canbe routed directly between two locations without havingto traverse the hub, allowing alternative network topologies and more efficientuse of networks.
Cisco Unified CallManager 5.0 includes Japanese, Korean, and Chinese (Traditional and Simplified) languages, Cisco UnifiedCallManager 5.1 now supports Arabic too.
Session Initiation Protocol (SIP) support is available in Cisco Unified CallManager 5 with support of line-side devices, including IETFRFC 3261-compliant devices available from Cisco Systems and other manufacturers.Cisco SIP-compliant devices include the CiscoUnified IP Phone 7905G, 7912G, 7940G, and 7960G models. SIP is also available onthe Cisco Unified IP Phone 7911G, 7941G, 7941GGE,7961G, 7961G-GE, 7970G, and 7971G-GE models.
new ones in version 5.1:=======================
Codec support for automated bandwidth selection: G.711 (mu-law and a-law), G.722, G.722.1, G.723.1, G.728, G.729A/B, GSMEFR,GSM-FR, wideband audio (proprietary 16-bit resolution; 16-kHz sampled audio), and Advance Audio Coding (AAC) for usewith Cisco Telepresence devices
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*Divert calls to voicemail (iDivert)
CISCO UNIFIED CALLMANAGER VERSION 5 ENHANCEMENTS:=================================================
SIP trunk and endpoint support provides enhancements to support SIP and host SIPphones, improving interoperability and opening ways to develop innovative applications. Cisco Unified CallManager supports coexistence of SCCP and SIP phones,allowing migration to SIP while protecting investments in existing devices. Cisc
o Unified CallManager 5 includes the following major SIP functions:
Native support of SIP devices
CTI for Internet service provider (ISP) phones
Presence information for SIP devices
Fault, configuration, accounting, performance, and security (FCAPS) enhancementsto support SIP
SIP trunk enhancements for external applications, such as conferencing and presence
Third-party SIP devices supporting RFC 3261
SIP line-side RFCs: RFCs 3261, 3262, 3264, 3265, 3311, 3515, and 3842
SIP trunk RFC support: RFCs 2833, 2976, 3261, 3262, 3264, 3265, 3311, 3515, 3842, 3856, and 3891
CALL MANAGER 7:===============
Some of the key features of the recent release follow:
Local route groups and transformation patterns greatly reduce the configurationeffort to create dial plans.
Intelligent bridge selection saves you money by optimizing the use of video bridgeresources.
Trusted relay points facilitate trusted quality of service (QoS) and Call Admission Control(CAC), as well as trusted VLAN traversal for Cisco Unified Communications softwareclients.
Early offer support with support of G.729 on Session Initiation Protocol (SIP) trunks provides the savings of low-bandwidth codecs
Active directory 2008.
The Cisco Unified Communications Manager Bulk Administration Tool (BAT) allows administrators to perform bulk add, delete, and update operations for devices andusers.The application was enhanced in Version 6 to provide export and import of database information, including calling search space, device pool, and Cisco Survivabl
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e Remote Site Telephony (SRST).
Version 7.0 further enhances the solution by adding many other features, among them hunt and pilot lists, computer telephony integration (CTI) routegroups, transformation patterns, presence groups, message waiting, and mobilityinformation.
Telephony New features:=======================
Directed call pickup
Do not disturb--call reject
SIP Support:============
conference chanining
Cisco Unified IP Phone 7931G
Busy-lamp-field (BLF) alert
Secure Real-Time Transport Protocol (SRTP) over SIP trunk
CALL MANAGER 8:===============
Cisco Unified IP Phones 6900, 8900, and 9900 model phone support.Version 8.0 adds support for the universal-serial-bus (USB) video camera and Cisco Unified IP Phone 6901 and 6911 models.
Cisco Unified Communications Manager 8.0 enhances RSVP to allow calls that crosscluster boundaries or terminate in other call control clusters to be able to use RSVP agents to provide end-to-end dynamic Call Admission Control (CAC) even fo
r calls to phones outside the cluster.
Analysis Manager: Analysis Manager is a feature of the Cisco Unified Communications Manager Real-Time Monitoring Tool (RTMT) that allows RTMT to provide solution-level diagnostic features for other Cisco Unified Communications applications,including Cisco Unified Customer Voice Portal, Cisco Unified Intelligent Contact Management Enterprise
Codec support:Internet high-fidelity codec (iSAC) support.
Dialed Number capacity on SIP phones (56 lines for Cisco Unified IP Phone 79x2 and 79x5 phones
CALL MANAGER 6:===============
New Telephony Features
Cisco Unified Communications Manager Version 6.0 includes several new telephonyfeatures:
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Do Not DisturbAllows the end user to turn off the ringer
IntercomProvides an administrative assistant the ability to whisperto a manager
Audio Message Waiting IndicatorIncreases the accessibility of message indication
Secure ConferencingProvides media encryption to those on an Ad-Hoc conference call
Call RecordingOffers a more efficient method to record calls
Silent MonitoringUses that more efficient method to observe call center agents
New 24-Button Phone:The Cisco Unified IP Phone 7931G is supported in Cisco Unified Communications Manager 6.0.
Call Manager 6.1:=================
The first one is the Join Across Lines feature for connecting multiple calls orconferences and the second is a Single Button Barge feature thatallows authorized users to enter a call as an additional party by pressing a single key.
Performance Improvements to Existing Features:
1)Callback support for voice gateways
2)Session Initiation Protocol (SIP) trunk device identification