Calculating the ROI of Transit Security

#1 Question Asked

“Do you have any stats on the ROI of transit cameras?”

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3 Key Variables Impact ROI

Frequency of incidents

Investigative Costs

Labour rates

Calculating Your ROI

Step 1: Quantify Real & Perceived Risks

Injury Claims

Crime

Accident At-Fault

Vandalism

Worker’s Comp Claims

Doug Mosher Manager, Transit

Security

False Injury Claims

“We have incidents on board where claims are made that are not legitimate — you know right away with cameras if they are or not. “

Halifax Transit

Incident Investigation/Crime Reduction

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“With our video system we have a useful tool to resolve arguable points in incidents, improve accident investigations, and have significantly reduced the number of assaults and crimes on board.“

Regina TransitArnold Buehler

Manager, Operations

Step 2: Collect Historical Data

# of Incidents

Operator Assaults

Injury Claims

CrimeAccident Investigation

• # of claims by type• Average claim payout• % settled vs. dismissed• Average Defense Costs

• # crimes by type• Average cost to repair• Out-of-service impact• Investigation times

• # accidents by type• Accident-related claims• Repair costs• Insurance costs

Establish a Benchmark

• # assaults• Worker’s Compensation• Absenteeism• Lost work hours

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Step 3: Set Goals/Expectations

Expect 30-50% reduction in incident investigation times

Operator Assaults

Injury Claims

CrimeAccident Investigation

Reductions in costs & incident

frequency

Step 4: Do the Math

Before

$96,000

$2,000

$49,000

$4,340

After

$40,225

$1,000

$15,400

$2,590

Savings

$55,775

$1,000

$33,600

$1,750

Injury

Crime

Accident

Assault

=-$152,340 $59,215 $93,125

Step 4: Do the Math – 300 Buses

Bus Surveillance System Cost (Installed)

Monthly Cost Savings

# of Months to Payback=

Our Example:

= 14.5 months

300 buses x $4,500/8-camera system

$93,125

Real Life Example – Halifax Transit

• Reduction in on-board crime

• Easier claim investigation

• $2M Investment• Payback in 1.5 years

Established Technology Roadmap

Get more transit safety tips at:blog.seon.com