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INNOVATIVE ACCOUNTING SOFTWARE

IQ Hospitality

Tel: +27 21 880 0420 | Fax: +27 21 880 0488First Floor Rhino House, 23 Quantum Road, Technopark, Stellenbosch, 7600

info@iqretail.co.za | www.iqretail.co.za The intelligent choice.

HHospitality

With IQ Hospitality you have access to one of the most powerful restaurant point of sale management systems available, and whether you run a hotel, restaurant, canteen, deli, or bar, we’re confident you’ll find all the features and functionality

you need, allowing you to balance inventory and staff more effectively.

Bar

Back Office

Room Bookings

POS

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• Tabletracking,tabletransfersandtablereser-vationswithtablesplitting

• Take-aways(counter,phoneinanddeliveryorders)withroutes

• Userdefinedandautomatedpromotionsperdateandtimerangeandrecurringdaysandtimes,withmultiplestartandendtimes

• UserdefinablehardwaresetupperPCwithseamlessintegrationtotouchscreen,key-board,mouse,scannerorprogrammablekeyboard

• Multiplemenulayoutswithunlimitedmenuitems,instructionsandmodifiers

• Userdefinablemenuswithlocation,colour,sizeandpicturerelatedplacementoptions

• Multipletendermediatypesincludingcash,creditcard,discount,staff,nocharge,account,room,cheque,voucher&gratuity

• Payouts(pettycashinandout)• Automatedservicechargesandstaffmeal

allowances• Multi-Currencysetup,tenderingandcash-up• Itemandwaitrontransfersfromanytable• Multiplesecuritylevelsandaccessmanage-

mentcontrol• Multiplelogonoptionsincludingswipecards,

biometrics(fingerprintrecognition)andmanualinput

• DetailedandsummarizedVATreporting• MultiplecashdrawerspersinglePCcanbe

setuptobewaitronspecific• Integratedcustomerloyaltysystemwithpur-

chasesanalysisandscoringfacility

• CashSalesmodulecatersforbusybars,nightclubs,delis,sportsclubsorgeneralretailtypestores

• Integratedroomsetupwithreservationsandbookingsystem

• Fulldebtorandcreditorsystemwithreceipting,journalprocessing,ageanalysisandauditing,statementprinting

• SupplierGoodsReceiving,CustomerInvoicingandPurchaseandSalesOrders

• Bulk&Portioncontrol(Prep/Cuttingsheet)withyieldanalysis

• Allreportscanbeexported&emailedasPDF,Html,Excel,Bitmap,Jpeg,etc

• Realtimerecordingoftheoreticalandactualstockandsalesvalues

• Waitronpromotionalincentivesonmenuitemsusingpointsorcomm.%orvaluewithperfor-manceandauditanalysis.

• Multipleordercopyprintingandto9differentlocationswithmultiplecustomercopyprint-ingoptions

• Itemre-orderlevelsandre-orderquantitieswithwarningindicators

• Capturingoverheadexpenditureusingledgeraccountingstructuredaccounts

• Generalledgeraccountanalysisandexportingofaccountbalances

• Seamlessbackofficeintegrationtoledgeraccounts

• Fullsalesanalysisshowingsales,profitandGP%,byitem,departmentorbygroupperrevenuecenterorcombined

• Openitem,nochargeitemsandvoideditemprocessing

• Timeattendancetrackingwithhourlywagecalculationsandstaffmanagementfunctionality

• Fullrecipecontrolandcosting,includingrecipeswithinrecipes

• Daily&Weeklyusageforecastingbasedonpre-vioussaleshistory

• Multiplepaymenttypes(cash,creditcard,cheque,voucher,etc)persale

• Inter-branchandstockholdingtransfers• Multiplestockholdingandsalesoutlets• Barcodeprintingandscanningwithweighted

itemprocessing• Fullaudittrackingandsupervisorcontroldown

totransactionlevel• Reprintingofpreviouslyprocessedorders,bills,

take-aways,payouts,etc• Customerlinkedpricinganddiscounting• Stockshrinkageanalysisperitem,category,de-

partment,groupforanydaterange• ItemSales,costofsales,GP%,reportingforany

period,pastorpresentandforanylocation/revenuecentre

• Stockmovement,valueandvarianceanalysisforanyperiod,pastorpresent,andforanylo-cation/revenuecentre

• Catersformultiplevenues,conferencesandweddingsoperations

• Integrationto3rdPartyonlineloyaltysystem,Maxisoft&stockcountsystem,Totalizer.

Hospitality Features:

Your complete Restaurant and Hospitality management system including back office.Withover25yearsexperienceintheretailandaccountingsoft-wareindustry,IQRetailistodayaleadingsoftwaredeveloper,providingstateoftheartsoftwaresystemsandlegendaryserviceexcellence,withinstallationsnationallyandinternationally.

IQRetailiscommittedtobestpracticemethodologiesusingWindowsbasedarchitecture.Withcontinueddevelopmentsandimprovements,youareassuredthatyouarekeptuptodatewiththelatesttechnologyandtrends,keepingyouaheadoftheopposition.

Youcanbeassuredthatyou’llspendlesstimemaintainingitandmoretimeexploitingthesimpleyetpowerfulmanagementtools.IQRestaurantdatabasecomeswithhighendfeatureslike,builtindataintegrity,redundancychecking,rollbackandcommit,SQLreporting,featuresusuallyonlyfoundinlarge,costlyandsupportintensivedatabases.

Scalabilty & CompatibiltyIQRestaurantisthecompletehospitalitysolutionforsmalltolarge,frombackofficetofrontoffice.

Payment Processing

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Providing a stable, fast and user friendly graphical inter-face (GUI), IQRestaurantwithunsurpassedfunctionalityandscalabilitywillhelpcontrolanysizebusinessandincreaseturnoverinhalfthetimeandwithhalftheeffort.Withvarioususerinterfacingoptionssuchastouchscreen,mouse,keyboardandprogrammablekeyboards,allowwaiterstations/PCstobeindividuallyconfigured,allowinguniqueanddiversesetupstobe achieved.

Whetheritisasmallsingleuser,overthecountertake-awayoperation,oralargemulti-user,450-seaterinstallation,withmul-tiplestockholdings,multiplecostandincomecenters,wehaveasolution.Unlimitedproducts,suppliers,debtors,recipes,menus,instructionsandmodifiers(basicallyeverythingisunlimited)ensurethatanymenucanbeimplementedsoyoucandesignaneffectiveinterfaceforyourstaff.

IQ Restaurant has the diverse ability to cater for mixed oper-ational environments, e.g. restaurant and bar mixed with a retail shop and deli or even a take-away (including deliveries and route setup).Noneedforaspecialoradditional“Bar”or“fastfood”typePOSsystem,asIQRestaurantcatersforlargeandbusybarsandnightclubswherespeedisoftheessence.

Withmultipleslipformats(salesdockets),theestablishmentcancaterformultiplerevenuecenterseachwiththeirownidentity.Therestauranthasthefacilitytoprintit’sownheading,footerdetailsandlogo,whiletheretailshoporsecondfranchiseprintsit’sownlogoanddifferentsalesdocketdetails.

Theuseofmultiplepaymenttypes(cash,creditcard,discount,cheque,voucher,room,account,etc)persale,customers can part pay the bill with more than one type of payment,halfwithcashandtheremainingamountviacreditcardoronaccount.Withtheuseofextensivemultiplesecuritylevelsandaccessmanagementthroughswipecards,biometrics(fingerprintrecognition)andmanuallogongivesyoupeaceofmind.

Customer LoyaltyCustomersatisfactioniskeyandsuccessofanybusiness.Theintegratedcustomerloyaltymodulewillallowyoutofocusmoreonincreasingcustomerloyaltytoimprovetheirdiningexperi-ence.Fully integrated with a central customer database, the loyalty function is able to award points, commission or values to customers based on the products they have purchased.Eachproductcanbepre-allocatedwithloyaltyscoringmethodsbasedonpoints,commissionpercentageorafixedvalue.

WiththeaddedbenefitIQRestaurantcanbelinkedtoanonline3rdpartyloyaltyprogram,Maxisoft(Maxiclubs’Onlineloyaltyprogram),cateringformulti-storeloyaltyintegration.

Customerscanthenredeemtheirloyaltyintheformofvouchersorasamonetaryvalueorallowtheirbalancetoaccumulate.

Personaldetailsandtendenciespertainingtoeachcustomer,suchaspreferreddishes,beverages,seatingarrangements,dis-likes,birthdays,anniversarydates,dependants,diningfrequencyandpaymentdetailsareavailableandcanbeutilizedformarket-ingcampaignsorexportedto3rdpartycustomerloyaltysystems.

Take-AwaysIQRestaurantTake-aways,counterandphonein,includingdeliverieswithroutecosting.Routes can be predefined with automatic delivery charges and driver allocation.Deliveriessystemautomaticallyintegratestoacentralcustomerdatabaseandcustomerscanbesearchedviatelephoneorname.Newcustomersareautomaticallyaddedtothecentralcustomerdata-base.Customerpurchasescanthenbetrackedviatheintegratedcustomerloyaltysystemenablingmarkettrendsandbuyingpatternstobeextracted.

Menu Management & Ease Of UseIQRestaurant’sintuitivemenudesignandscreenflowpromptsyouthroughorders,andrequiresverylittleornoneedfortrain-ing,increasingemployeeproductivity.Withfrequentlabourturnover,IQRestauranthastheabilityduetoit’sdesignandeaseofuse,it’sneverbeensoeasytotrainnewbartenders,waitronsorevenanewmanager,allowingmoretimetobespentwiththecustomer.

Fast tender buttons or quick keys drastically reduce key strokes to speed up bar, cash sale or take-away transactions.

Abilitytosellitemsthatarenotmenubased(donotappearonthetouchmenu)canbedoneusingakeyboard,scannerorsearchedmanually. This again emphasizes the flexibility IQ Restaurant has and the ability is has to be implemented in just about any environment.

Customer Loyalty Capture

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Strictaccessandauditcontrolforallordering(quantities,pricechanges,discounts,nochargeitems,maximumandminimumvalues),voids,tables,cashsales,take-awaysandrooms.

WiththeadvancedcharacteristicsofIQRestaurantthatotherpackagesonlydreamof,youwillhavemoretimetoconcentrateoncustomerserviceandenjoybettercontrolandimprovedturnover.Achievethoseobjectivesyouhavesetouttoachieve.Everythingfromplacingorders,toperformingpayoutstoperformingendofdayprocedures,IQRestauranthasbeenopti-mizedtosaveyouandyourstaffvaluabletimeandmoney.

Menu buttons with both price and image display options and can be sized or colour coded and grouped together.Thisaidswithquickeritemidentificationwhichmeansquickerprocessingtimesandimprovedproductivity.Menuitemscanbesetuptocaterforwaitronandcustomerpromotionalincentivesusingpointsorcomm.%orfixedvalue.

IQRestaurantcatersforinstallationswherethemenu needs to look and function differently per revenue centers(e.g.thebarmusthaveadifferentmenutothatoftherestaurant,take-away,deli,sportsclubs,orretailshop).

Withallthesefeaturesandcontrolsatyourfingertipsyoucanstarttoenjoythefinerthingsinlife.

Powerfull Back Office & Stock ControlIQRestaurantcatersforfullbackofficesystemincludinganex-tensivestockcontrolandrecipesystem.Fulldebtorandcreditorsystemwithreceipting,journalprocessing,ageanalysisandtransactionauditing,statementandadvicenoteprintingandin-cluded,issuppliergoodsreceivingandcustomerinvoicing,salesandpurchaseorderswithinter-branchtransfersforheadoffice

tobranchorbranchtobranchstocktransferring.Thedebtorssystemisfullyintegratedtothefrontofficeandroomreservationmodule,allowingroomstobeclosedofftoadebtoraccount.IQRestaurant’spurchaseorderssystemcatersforbackordercontrolandthesalesorderssystemcomeswiththeoptiontoprintpickingslipsforwarehousedistribution.

IQ Restaurant uses perpetual inventory management in order to reduce over all food and beverage costs, improve turn over and increase profitability.

Fullpurchaseandsalescomparisonanalysis,showingthesales,purchases,profitandGP%,stockmovement,peritem,depart-mentorgroup,foranyday,week,monthoryear,reflectingeithertransactionbytransactiondetailsorsummarizedvaluesonly.IQRestaurantmanagementreportshavethefacilitytopinpointtopsellerandpoorperformers,stockmovementandvariancesperholding,peritem,foranydaterange,pastorpresent.IQRestauranthasthefacilitytoprintafterendofdayormonthend,foranyday,week,monthoryear,allowingfreedomtodoothertasksandnothavetoworryaboutprintingunnecessaryreportsorlosingthemandnotbeingabletoreprintthem.

Stockcontrolfiguresaretheoreticalandactualbasedandincludere-orderlevelsandre-orderquantitieswithwarningindicators.Re-orderreportingautomaticallyextractsonlythoseitemsthatarerequiredtobere-orderedandindicatethebestpriceandpreferredsupplier,savingyoutimeandspeedinguptheorderingprocessing.With a built in daily & weekly usage forecasting utility, based on previous sales history, means no more headaches due stock shortages and having to tell clients you’re out of stock. WithIQRestaurant’sbulk&portioncontrol(Prep/Cuttingsheet)withyieldanalysismakesaccuratestockcontrolandcostingacinchandimprovesprofitability.

Stock Enquiries

Table Orders

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Stockcountsandissuesarecentrallycontrolledandaccesscanbelimitedtotheusers’predefinedpermissions.Stockcountscanbedonedaily,weeklyormonthly,andcanbedoneperholding.CountedvaluescanbeenteredmanuallyorimportedfromtheTotaliser’sliquormanagementsystem,whichtakestheguessingoutofstockcounts.Allstockvariancesareautomaticallycalcu-latedbythesystemandaredoneatendofdaywhenthesystemrecalculatestheopeningandclosingfigures.Allstockdiscrepan-cies,adjustmentsandwrite-offsarepostedasstocktransactionssothatfullauditcontrolismaintainedastowho,whenandwhy.

IQRestaurantprovidesacomplete break down and detailed analysis of all tender media(e.g.cash,cheque,creditcard,voucher,discount,voids,etc)andbankingperday,andorpercash-uplocation,allowingyoutoeffortlesslypinpointanycash-uporbankingdiscrepancies.

Withfull waitron performance and audit analysis,IQRestaurantallowsyoutodifferentiatetopperformersandunderperformers,tracktheaccountabilityandscrutinizeeachwait-ronssales,wages&commissions,gratuityandordersprocessed.Waitronremunerationisbasedonbasicwage/salary,gratuity,in-centivecommission,hourlywageswithbreakagelevyandcreditcardchargeslevy.

Allreportscanbeemailed,printed,previewedorfaxedwiththeaddedbenefitofbeingexportedasPDF,Html,Excel,Bitmap,Jpeg,Tiff,DataInterchangeableandmore.

Allreportsgeneratedareprofessional,comprehensiveanddepictmeaningfulandeasytoreadinformationthatwillhelpyoumakesuperiormanagementdecisions.Mostreportshavethefacilitytobeprintedinsummaryordetailedmodeforanydaterange,eliminatingunneededreportsandconfusingliststo

choosefrom.Reportshavetheoptiontoreflecteventhesmall-estpieceofinformationandhavethefacilitytocreatecustomreportqueriesinordertonarrowtheinformationdowntospe-cificentries.

AccountingIncludedintheIQRestaurantsystemisasmallbuteffectiveac-countingsystem,includingthefacilitytocreateandmaintainageneralledgerchartofaccounts,budgets,processjournalsandcheques,viewaccountsdetailsandtransactions.The general ledger integrates with debtors, creditors, stock, rooms and all other front office processing alleviating any double work. IQRestaurantsgeneralledgerhasthefacilitytoprintdetailedorsummarizedVATreports,ledgeraccountanalysis,ledgerauditsandtheoptiontoexportledgeraccountswithmonthlymove-mentfigurestoa3rdpartyaccountingsystem.

Room Booking & ReservationsIQRestaurant’sintegratedroomandreservationmodule,whichcomesasstandard,integratesdirectlywithfrontofficepro-cessing,debtorsandcentralcustomerloyaltydatabase.The full integration to both back and front office eliminates the hassle of double work and possible errors.

Theroomsmodulecatersforunlimitedamountofrooms,roomtypes,roomareas,andduetotheseamlessintegrationtothedebtorsandcustomerloyaltydatabases,theavailableinforma-tioncanbeusedasamarketingtoolforcampaigns,mailshots,trends,andfeasibilitystudies.IQRestaurantroomsmodulekeepsanindefinitehistoricaltrackofroomandguestsdetailsal-lowingroomsdetailsforcertainguesttobereprintedorqueriedatalaterstage.

Roombookingsfollowtheprocessofbeingbooked,confirmedandthenbookedin.Anyoneofthesestepscanbereversed,butrequirestheappropriatesupervisoraccess.Anychangesmadetoreservationsaretracked,recordingthedateandtimeandwhomadethechange.Informationliketouroperator,flightandarrivaltimes,transport,depositandpaymentdetails,andanyspecialneedsorinstructionscanbecapturedatthetimeofcreatingthereservationandcanbealteredatalaterdate.Confirmationdocketscaneitherbeprinted,faxedoremailedtotheclient.

Allroomsandreservationsarecolourcodedanddisplayedusinganeasytoreadgridview,displayingbothroomavailabilityandguestdetails.Reservationscanbebookedandviewedusingfuturedatesorbookedguestscanbemovedfromoneroomtoanotherorchangearrivalanddeparturedates.

TheIQRestaurantroomsmodulecatersforfulljournalpro-cessingfacility,allowingtheentryofserviceornon-stockitemrelatedtransactions,aswellaspayments,reversals,additional

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Hospitality

Room Booking Maintenance

chargesetc.,withaddedbenefitofbeingintegratedtothegeneralledger.Acompletestatementoftheroomandguestdetailscanbeprintedatanytime,allowingtheguestandestablishmenttokeeptrackofthemovementandroombalanceorthefacilitytoqueryanytransactionsbookedagainsttheroom.

Oncetheroomhastransactiondetailspostedagainstit,itmaynotbeclearedordeleted,oranewguestbookedin,untilsuchtimethattheguesthasbeenbookedout.Thissafeguardsclientsleavingwithoutpayingandthatsomeonecanbeheldaccountableforthemanagementoftherooms.