Buzinski 3 Design Of Host Training

Design of Webinar Host Training – CISPI Hand Out 3 of 7

Note: This training assumes the existence of an “Interaction Tools Procedure Guide” that provides basic step-by-step instructions for using each of the Interaction Tools. The Guide can also include resources for questions, additional information, etc. For example:

“To share an application using the Application Sharing feature:

1. Make sure the application that you want to share is opened and maximized.2. Click on the “Share” pull-down menu.3. Click on the “Application” link.4. If needed, click on the application that you want to share.5. Click on the “Share” button.6. To end sharing, click on the “Exit/Stop Sharing” button.”

Training Goal: After the training and using reference material, participants will be able to use the software’s features, including:

Application Sharing Break Out Rooms Chat Desktop Sharing Mark-Up Tools Polling Q&A Raise Hands Testing White Board Yes and No Voting

Design of Webinar Host Training - CISPI.doc of 5


Preparation:

Announce training goals, course agenda, and participant requirements. Limit class to 6 participants. Ask participants to have a small PowerPoint file and a small Excel spreadsheet

ready to use during training. If using a short (15-minute) break (see below) the training will last about an hour.

Course Outline:

Welcome participants:

Introduce yourself. Have participants introduce themselves. State training goal. State training benefits. State post-training expectations. Review agenda. Ask for questions.

Describe tool:

“Virtual classroom” software. Review terms (Class, Instructor, Learner). Provide examples of use, stating benefits.

“Distance collaboration” software. Review terms (Session, Host, Participant). Provide examples of use, stating benefits.

“Webinar” software. Review terms (Session, Presenter, Attendee). Provide examples of use, stating benefits.

Use and benefits are limited only by your imagination!



Introduce concept of participant interaction in virtual classes:

Student interaction and participation is an important factor in determining student learning and satisfaction.

If a traditional, face-to-face classroom instructor is dynamic (use of hand gestures and non-verbal expression, good body language, and good presence), an in-person lecture can be very engaging.

Unfortunately, that naturally-engaging behavior is not available in a virtual class. It is replaced with student interaction and participation. For example, one training organization uses this rule—“there is some sort of

student participation or interaction after every four slides.”

Reviewing the Procedure Guide as you conduct a demonstration of all Interaction Tools, review Participant basics:

Review the Raise Hands feature; use only to ask questions. Do not use for Yes and No Voting!

Review the Yes and No Voting feature; use for Yes and No answers only. Review the Chat tool. State examples of use (send private message about

technical problems to Instructor, reflect on new content and send Chat for review by class as part of an activity, etc.). Ask each participant to send you a Chat and describe the result.

Review the Q&A tool. State examples of use (send question on content for review at end of class, etc.). Ask each participant to send you a question and describe the result.

Sharing your desktop when possible, continue to review additional Interaction Tools:

State that the White Board can be used as a chalkboard for brainstorming, to highlight areas on documents, etc. Share your Desktop and demonstrate how to open the White Board. Demonstrate how to use the Mark-Up Tools by using the Line Draw Tool to draw a “Tic Tac Toe” graphic on the Board. Use the Text Tool to title each section of the graphic with a participant’s name. Stop Sharing, display the White Board, and have each participant use a Mark-Up Tool in their space of the graphic.

Share your Desktop again. Show participants how you can create a one- or two-question Poll. End Sharing, display the Poll, have participants complete it, and show or describe the results.



Sharing your desktop when possible, continue to review additional Interaction Tools (continued):

Share your Desktop and demonstrate Application Sharing by sharing an Excel file. Have each participant collaborate and enter data within the spreadsheet. Review several examples of possible Application Sharing (PowerPoint file creation, proposal creation, etc.). End Sharing, give each participant control of the screen, and have each participant share an Excel file. When a participant shares a file, ask all participants to enter new information within the file.

Share your Desktop and demonstrate how you create Break-Out Rooms. End Sharing, pair participants, and place each pair in one of three break-out rooms. Have each participant share his/her previously-used Excel file and have both participants mark-up each file. Visit each Break-Out Room to review progress and answer questions. Bring all participants back from the Break-Out rooms.

Assign Practice:

Tell each participant that they will now create a small virtual class or collaboration session. Giving them at least 15 minutes, have them take a break or log off from the session and create a session that uses at a minimum:

o A Yes or No response,

o A Raised Hand,

o (At least) One Polling question,

o The White Board, and

o At least one Application Sharing where all participants should (and do)

modify the application.

Review Practice:

Have each Participant present their session. Provide coaching and feedback as needed.



Close the training.

Ask for questions. Discuss additional concepts, such as:

o Try to keep sessions under 60 minutes.

o Using a 20-point or greater PowerPoint font size

o For repeated uses, create a script to introduce and practice the basic tools

(Raise Hand, Yes or No Voting, Chat, and Q&A).o Consider recording your session.

State the resources available to participants if they have any questions or would like more information.

Thank participants for their time and attention.


Buzinski 3 Design Of Host Training

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