Buyer s Guide: Safety Management Software (2021)
Transcript of Buyer s Guide: Safety Management Software (2021)
V E R D A N T I X . C O M
E N V I R O N M E N T , H E A L T H & S A F E T Y
O C T O B E R 2 0 2 1
B Y C H R I S S A Y E R S
W I T H B I L L P E N N I N G T O N
Buyer’s Guide: Safety Management
Software (2021)
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Buyer’s Guide: Safety Management Software (2021)
This report provides executives in EHS roles with an up-to-date analysis of 15 prominent safety management
software platforms available on the market today. Our analysis leverages data collected from 15 vendors via
questionnaires. In addition, Verdantix has developed a rounded picture of the overall safety management
software market by utilizing publicly available data on acquisitions, partnerships and product releases. Our
analysis finds that safety management software is undergoing a transformative shift, as providers seek to
implement predictive safety capabilities. Consequently, during the next two years, software firms will
increasingly apply AI and predictive analytics to a wealth of data from Internet of Things (IoT) sensors, to deliver
enhanced reporting and visualization tools for EHS teams. Buyers should use this guide to support them in their
search for a safety management platform that fits their needs and to help them build a shortlist.
T A B L E O F C O N T E N T S
Buyer’s Guide: Safety Management Software (2021) ........................................................................................... 5
Defining Safety Management Software
Safety Software Empowers EHS Teams To Maintain Compliance And Improve Overall Work Health
Four Buyer Personas Vary According To Industry Risk Level And Firm Size
Buyers Are Finding Value Through Software That Can Collect, Collate And Report On Safety Data
Reviewing A Range Of Functional, Technical And Market Momentum Characteristics Will Help Buyers Identify A Best Fit Supplier
Three Solution Provider Types Each Have Associated Benefits
Review Of Key Product Enhancements ................................................................................................................ 16
Platform Developments Centre Around Data Collection And Analysis Tools To Further The Predictive Safety Revolution
Inclusion Criteria For The 2021 Safety Management Software Buyer’s Guide ............................................... 19
BlueKanGo’s No-Code Platform Empowers Firms To Configure Safety Management Workflows To Their Specific Needs
ComplianceQuest Delivers Safety Functionality For Buyers Seeking A One-Stop-Shop For All Their QEHS Needs
CONFORMiT’s Simplified Safety Management Solution Meets The Needs Of Firms With High-Risk Activities
Damstra Technology Provides Customers With A Highly Innovative Safety Management Platform
DevonWay’s Mobile-Based Safety Management Solution Connects Data Across Assets, Work And People
Emex’s Fast-Developing Platform Provides Integrated Safety, Sustainability And Environmental Solutions
GOARC’s Extensive Connected Worker Capabilities Provide Customers With Advanced Predictive Safety Solutions
KPA Combines Safety Software With Consulting Expertise To Provide A Comprehensive Solution For US-Based Buyers
Noggin’s Mobile-First Platform Offers Deep Safety Capabilities Whilst Integrating Security And CEM Functionality
Origami Risk Offers A Single Platform To Meet Customers’ Safety And Risk Management Needs
SafetyCulture’s Mobile-First Platform Supports Firms In Meeting EHS And Operational Business Needs
Safety Plus Leverages Its Safety Consulting Expertise To Deliver Software Suited To US-Based Buyers
Simple But Needed’s Mobile-First Safety Management Platform Is Supplemented By Robust Customer Support
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Vector Solutions Presents Broad Safety Management Capabilities For Customers Seeking Compliance With US Standards
Xybion’s Customizable Platform Is Targeted At Buyers In Strongly Regulated Industries
T A B L E O F F I G U R E S
Figure 1. Adoption Of Software By Safety Management Use Case ............................................................................... 6
Figure 2. Safety Management’s Position Within The EHS Software Landscape ........................................................... 7
Figure 3. Safety Management Software Functionality Breakdown ............................................................................... 8
Figure 4. Software Requirements Across Four Buyer Personas .................................................................................. 10
Figure 5. Buyer Considerations Across Solution Provider Types ................................................................................ 15
Figure 6-1. Safety Management Platform Development Areas: Platform Characteristics ........................................ 17
Figure 6-2. Safety Management Platform Development Areas: Functionality ........................................................... 17
Figure 7. Safety Management Platforms Included In The Buyer’s Guide ................................................................... 20
Figure 8. BlueKanGo Safety Management Solution Overview ..................................................................................... 22
Figure 9. ComplianceQuest Safety Management Solution Overview ......................................................................... 24
Figure 10. CONFORMiT Safety Management Solution Overview ................................................................................ 26
Figure 11. Damstra Technology Safety Management Solution Overview .................................................................. 28
Figure 12. DevonWay Safety Management Solution Overview ................................................................................... 30
Figure 13. Emex Safety Management Solution Overview ............................................................................................ 32
Figure 14. GOARC Safety Management Solution Overview ......................................................................................... 34
Figure 15. KPA Safety Management Solution Overview ............................................................................................... 36
Figure 16. Noggin Safety Management Solution Overview .......................................................................................... 38
Figure 17. Origami Risk Safety Management Solution Overview ................................................................................ 40
Figure 18. SafetyCulture Safety Management Solution Overview .............................................................................. 42
Figure 19. Safety Plus Safety Management Solution Overview ................................................................................... 44
Figure 20. Simple But Needed Safety Management Solution Overview .................................................................... 46
Figure 21. Vector Solutions Safety Management Solution Overview .......................................................................... 48
Figure 22. Xybion Safety Management Solution Overview .......................................................................................... 50
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O R G A N I Z A T I O N S M E N T I O N E D
3M, 3S Services, Alcumus Group, Allstate Insurance, Andritz, Anglo American, ArcelorMittal, Australian national
and state governments, AutoNation, Axonify, Benchmark ESG | Gensuite, Bengalla Mining Company, Berkshire
Hathaway, BlueKanGo, Boehringer Ingelheim, Boral, Bowers Management Analytics (BMA), Cabot Plastics,
Caterpillar, Chevron, ClearStream Energy Services, Coles Supermarket, Compass Group, ComplianceQuest,
CONFORMiT, Continental, Cority, Culligan, Dakota Software, Damstra Technology, Dangote Group, DEKRA, Delek,
Delta Coal, DevonWay, Dilygence Apps, DNV, EcoOnline, EdApp, EDF Energy, Edmonton Police Services (EPS), EHS
Insight, Eiffage, ELLWOOD, Emex, Enablon, Energizer, Entergy, Eramet, Etihad Airways, Evonik, FedEx, Fenix
Marine Services, FirstEnergy, Footasylum, Fortescue Metals Group, Forwood Safety, Framatome, Gatwick Airport,
GE Healthcare, GOARC, Graphic Packaging, Groupe Rocher, Hanover County, Harley-Davidson, Health and Safety
Executive (HSE), HEICO, Hermes, Host Terminals, HSI, ICL, Idaho National Laboratory, Ideagen, IKEA, Impossible
Foods, Industrial Scientific, Intelex, Intellect, International Organization for Standardization (ISO) , Invivo, INX
Software, Irish Life, iScout (acquired by KPA), IsoMetrix, ITRAK 365, JAE Oregon, Johnson & Johnson, KAZ Minerals,
Keppel, King County Metro, KiwiRail, Konecranes, KPA, Kruger, Libryo, Linx-AS, LiveSafe, London City Airport,
L'Oréal, Los Alamos National Laboratory, Lumiform, Merck Sharp & Dohme, Metal Trades, Miba, Microsoft, M+W
group, National Fire Protection Association (NFPA), National Safety Council (NSC), Noggin, Northwell Health,
Occupational Safety and Health Administration (OSHA), Origami Risk, Panasonic, Parsons Corporation, Pfizer,
Pilotech, Premier Foods, ProcessMAP, Pro-Sapien, Protex AI, Quentic, RegScan, Safesmart, SafeTraces, Safety
Plus, Safetybank, SafetyCulture (iAuditor), SAI Global, Salesforce, SAP, Schneider Electric, SHE Software, Shield
Safety, Simple But Needed, Skeena BioEnergy, SmartCone Technologies, Sodexo, Sofvie, Sologic, Sphera, Steel
Dynamics, StoryShare, Summit Materials, Sysco Ireland, TapRooT, TenForce, Thomas Concrete, Toyota, Urbint,
U.S. Department of Transportation (DOT), U.S. Department of Veterans Affairs, U.S. Environmental Protection
Agency (EPA), U.S. Food and Drug Administration (FDA), UL, Vector Solutions, VelocityEHS, Vinci, VisiumKMS,
Walmart, West Pierce Fire & Rescue, Westmoreland Coal Company, WishingSoft, Xybion.
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Buyer’s Guide: Safety Management Software (2021)
This report provides executives in EHS roles with an up-to-date analysis of 15 prominent safety management
software platforms available on the market today. Our analysis leverages data collected from 15 vendors via
questionnaires. In addition, it uses data from multiple Verdantix research studies to provide insights into global
EHS executive safety management software adoption and investment plans. Verdantix has also developed a
rounded picture of the overall safety management software market by utilizing publicly available data on
acquisitions, partnerships and product releases.
Verdantix finds that worker safety is a top priority for EHS functions. The 2020 Verdantix global survey revealed
that 98% of EHS executives consider improving worker safety to be a moderate to high priority goal over the
next two years, highlighting the continual drive for enhanced safety outcomes (see Verdantix Global Corporate
Survey 2020: EHS Budgets, Priorities & Tech Preferences). This guide is intended to help safety management
software buyers understand which functionality they should prioritize, according to a selection of buyer
personas, as well as the key platform traits that should be used to shortlist providers. Prospective buyers should
use this guide to support them in their search for safety management software platforms that fit their
requirements.
Defining Safety Management Software
Safety management software is a well-established market, with a high adoption rate amongst EHS executives. Of
the 301 firms questioned in the 2020 Verdantix global survey, only 10% signalled that they had no plans to use
software for incident management in 2021 and just 12% indicated that they had no plans to use software for
safety hazards and risks mitigation (see Figure 1). Despite its maturity, the market is undergoing a wave of
innovation, spurred on by the global pandemic and by technology developments such as AI and Internet of
Things (IoT) device integrations (see Verdantix Market Size And Forecast: Safety Management Software 2021-
2026). During the past 12 months, the safety management software customer base has expanded, as software
providers increasingly re-position their offerings to cater to the needs of small and medium-sized enterprises
(SMEs), in addition to continuing their support for large enterprise segments (see Verdantix Strategic Focus: High
Impact EHS Software Use Cases For SMEs). New solutions have also entered the market; consider Linx-AS, which
launched its WorkSafe cloud solution in the past year. Consequently, the safety management software provider
landscape is wider than ever. For the purposes of this guide, Verdantix defines ‘safety management software’ as:
Software that enables organizations to improve safety-related outcomes.
We define ‘safety management software providers’ as follows:
Safety management software providers offer functionality across incident management, risk management, audits and
inspections, safety programme management, and/or safety-related training and development.
Safety management is a fundamental aspect of EHS software and directly addresses the ‘S’ in EHS (see Figure 2).
Although safety software is often tied to health and environment functionality, as is the case with platform EHS
providers, this report also explores offerings from safety management specialists. To reflect the broad safety
needs of prospective buyers, this buyer’s guide reviews solutions targeted at both SME and enterprise
customers across the full industry risk spectrum. For an in-depth assessment of the capabilities of specific
vendors, Verdantix provides a competitive benchmark of enterprise EHS software and process safety
management (PSM) platforms, developed through further research (see Verdantix Green Quadrant: EHS
Software 2021; Verdantix Green Quadrant: Process Safety Management Software 2021).
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Adoption Of Software By Safety Management Use Case
Note: Data labels are rounded to zero decimal places, percentages less than 7% have been written as numbers
Source: Verdantix Global Corporate Survey 2020: EHS Budgets, Priorities & Tech Preferences
F I G U R E 1
Safety Software Empowers EHS Teams To Maintain Compliance And
Improve Overall Work Health
A series of macroeconomic influences – notably, the global pandemic, growing traction in the SME market and
technology advancements – have led to a vibrant safety software market landscape. Broadly offering six core
areas of functionality, today’s safety management solutions typically:
• Cover the full incident life cycle, from capturing event details through to their resolution.
Incident management encompasses software processes that take place once an incident has already
occurred, meaning that safety teams are able to capture incident event details and follow the status of a
given incident through to its resolution (see Figure 3). A key aspect of this functionality is the ability to
analyse a given event within the software, identify its root cause and extract lessons learned.
Comprehensive incident management should go beyond the identification of lessons by enabling EHS
teams to disseminate learnings and assign corrective and preventive actions (CAPA), to drive continuous
safety improvement. Software should also offer EHS teams the opportunity to capture and analyse near-
miss events.
• Support safety teams in identifying and controlling sources of risk.
Strong risk management functionality is central to accident and incident prevention. As such, EHS teams
are placing a concerted effort on proactively mitigating risk, with 71% of respondents in the 2020
Verdantix global survey considering the improvement of risk management to be a high priority goal over
the next two years (see Verdantix Global Corporate Survey 2020: EHS Budgets, Priorities & Tech
Preferences). Risk management functionality allows EHS teams to identify and mitigate hazards at their
23%
44%
44%
46%
31%
34%
24%
27%
11%
9%
12%
12%
13%
8%
8%
5
18%
5
12%
10%
5
1
Advanced analytics or business intelligence tools
EHS training, learning and development
Safety hazards and risks mitigation
Incident management
"To what extent will your firm use EHS software for the following processes in 2021?"
Wide usage across operations Usage at multiple facilities Limited usage at a few facilities
Pilot projects only No plans to use in 2021 Don't know
N=301
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Safety Management’s Position Within The EHS Software Landscape
F I G U R E 2
Source: Verdantix
source. Once hazards are identified, software should support the assessment of risks, their prioritization
and the development of controls to avoid them. As EHS teams strive for improved risk management,
executives should consider the ability of software to evaluate the effectiveness of control measures.
• Aid management of safety programmes through the dissemination of safety information.
Improving safety performance requires both a granular and an overarching view of safety. While both
incident management and risk management are concerned with individual events, safety programme
management functionality takes a human-centric approach. Specifically, safety programme management
is concerned with the dissemination of safety information through safety messages, meetings and
objectives, as well as ensuring the safety of job roles. Job role safety is achieved through performing job
hazard analyses (JHAs), monitoring behaviour and overseeing worker competencies and training. Aside
from the human element, programme management allows EHS teams to stay up to date with evolving
regulations and maintain compliance.
• Air emissions
• Chemicals mgmt
• GHG emissions
• Hazardous waste
• Sustainability and ESG
• Water mgmt
• Waste mgmt
Environment
• Ergonomics
• Industrial hygiene
• Occupational health
• Pandemic response
• Case mgmt
Health Safety
• Incident mgmt
• Risk mgmt
• Safety programme mgmt
• Audits and inspections
Training
Business intelligence, analytics and reporting
Safety Management Software Functionality
Considered For Buyer’s Guide
Document mgmt
• Contractor mgmt
• Mgmt of change
Mobile solutions
EHS Software Functionality
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Safety Management Software Functionality Breakdown
F I G U R E 3
Source: Verdantix
• Facilitate compliance through audits and inspections management.
Firms subject to audits and inspections ensuring the validity of safety measures, reports and processes
will require software with robust documentation capabilities and full audit trails. At its heart, audits and
inspections management is a documentation and reporting solution that allows EHS teams to create
custom questionnaires, collaboratively and securely edit documents, and generate reports on audit and
inspection results. Such features are vital to ensure compliance with regulatory or corporate
requirements. Some software providers also offer best practice audit protocols for out-of-the-box
functionality. Beyond documentation management, software should allow firms to schedule audits and
inspections, as well as manage follow-up items from audit findings.
• Deliver safety-related training resources through learning management systems.
Training has emerged as a must-have element of EHS software functionality amongst buyers. In the 2020
Verdantix global survey, 95% of EHS executives indicated plans to use software for training in 2021. EHS
• Incident event capture
• Incident mgmt
• Incident analysis
• Near-miss workflow
• Regulatory templates for incidents
• Workers’ compensation, claims and absence
mgmt
• Corrective and preventive actions (CAPA)
Incident Management
• Scheduling
• Checklists and protocols
• Documentation and controls
• Data audit tools
• Reporting
• Audit follow-up
• Inspections
Audits & Inspections Management
• Compliance risks
• Controls
• Identification and prioritization
• Assessment
• Analytics
• Register
• Emergency response and crisis mgmt
Risk Management
• Regulatory compliance
• Behaviour-based safety (BBS)
• Job safety analysis (JSA)
• Permit to work
• Process safety
• Lone worker safety
• Safety meetings, objectives and targets mgmt
Safety Programme Management
• Training content
• Training scheduling
• Training tracking
• Training standards and certifications
Training & Development
Aggregates all safety data:
• Dashboarding
• Charting and analysis tools
• Business intelligence (BI) tools
• Forecasting & predictive analytics
• Reporting
Business Intelligence & Analytics
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platforms recognize this demand, making innovative e-learning providers a hot acquisition prospect. For
example, in July 2021 SHE Software acquired StoryShare, a mobile and microlearning solutions provider.
Critical to improved safety performance is the ability to engage employees in effective training.
Consequently, training is an area experiencing significant innovation, as providers deploy microlearning,
gamification and immersive technologies in a bid to boost learner engagement. Robust offerings in this
space provide a broad range of in-house safety training modules and automate scheduling and tracking
of training progress.
• Bring safety data to life through business intelligence and analytics solutions.
Business intelligence (BI) solutions are a key differentiator for safety management software providers. In
the next two years, buyers will place significant emphasis on robust reporting tools, real-time dashboards
and clear visuals that allow safety teams to make informed decisions. In our 2020 EHS global survey, two-
fifths of respondents signalled their intent to increase the use of advanced EHS analytics or to pilot the
technology for the first time during 2021. Typically, EHS teams leverage BI tools to track lagging indicators
such as lost time injury frequency rates (LTIFR), total recordable injury frequency rates (TRIFR) and total
recordable injuries (TRI). However, customers will progressively seek to analyse leading indicators as they
pursue predictive safety management.
Four Buyer Personas Vary According To Industry Risk Level And Firm Size
Safety management functionality can be segmented into six areas, with a wide variety of use cases, ranging from
the identification of risks to managing claims following an incident (see Figure 3). Central to all functionality is
the ability to perform business analytics on safety data, providing facility, regional and global safety heads with
key metrics. However, not all buyers desire the full breadth of safety management processes. Verdantix has
identified four broad buyer personas with varying solution requirements. These are:
• SMEs in low- to medium-risk industries with immature safety management systems.
Small enterprises in low-risk industries often have limited EHS resources – sometimes only a single
person is responsible for EHS duties. As such, safety software should streamline compliance processes,
reducing the administrative burden and costs for strained EHS teams. Additionally, firms in this category
may rely entirely on paper-based processes or in-house systems such as Excel (see Verdantix Best
Practices: EHS Software Selection For Mid-Market Buyers). Consequently, buyers should look to providers
with proven track records of overhauling legacy systems (see Figure 4). For instance, Ideagen serves a
host of SME clients with often outdated safety processes. Consider JAE Oregon, which selected Ideagen’s
Q-Pulse software to replace its in-house system and improve compliance with International Organization
for Standardization (ISO) standards. More positively, the barrier to safety management software adoption
has lowered in the past two years, thanks to the rise of Software as a Service (SaaS) solutions.
• SMEs in high-risk industries seeking to mitigate non-compliance and safety risks.
The breadth of safety software available to SMEs is growing ever larger. Buyers in this category can
choose from specialist SME providers, as well as EHS platforms with dedicated solutions targeting SMEs.
From a platform property perspective, SME firms typically require out-of-the-box functionality and
accelerated implementation timelines compared with larger-scale deployments. However, software
functionality requirements can vary drastically by industry risk grouping. High-risk industries need broad
and deep safety capabilities, as the material risk to these firms due to incidents and non-compliance is
great. Consider a construction contractor in Bergen County, which was fined over $600,000 after
Occupational Safety and Health Administration (OSHA) inspections uncovered several worker safety
violations. To combat non-compliance risks, firms in high-risk industries should prioritize robust risk
management and regulatory compliance capabilities.
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Software Requirements Across Four Buyer Personas
F I G U R E 4
Source: Verdantix
• Large enterprises in low- to medium-risk industries in search of simplified and flexible software.
Large enterprises desire a solution that can scale geographically. Key to this is the deployment of a SaaS-
based platform that allows all sites globally to update to the same version. Alongside enterprise
architecture, large enterprises in low-risk industries desire simplified yet customizable software solutions
that offer a subset of the total breadth of safety management functionality. As a result, providers offering
a dynamic module add-on approach will suit these buyers. The ability to expand or contract software
capabilities according to business needs will help avoid overcomplicated systems with redundant
functionality, boosting platform utilization. Furthermore, low-risk customers typically face limited EHS
resources. A major focus point for these firms will be software that streamlines reporting through strong
documentation capabilities.
Low &
medium
risk
SMEs
• Simple software UI
• Assistance migrating
away from legacy
systems
• Out-of-the-box offering
• Accelerated
implementation
timelines
• Only essential safety
mgmt functionality
• Dynamic approach to
module add-ons
• Value compliance and
strong documentation
mgmt
• Automated reporting
Large Enterprise
• Simple software UI
• Strong integration
capabilities
• Highly customizable
• High scalability
High risk
• Breadth of safety mgmt
functionality
• Deep capabilities in
targeted areas
• Strong risk mgmt
capabilities, particularly
root cause analysis
• Simple software UI
• On-premise or cloud
deployment
• Out-of-the-box offering
• Accelerated
implementation
timelines
• Breadth of safety mgmt.
functionality
• Deep capabilities in
targeted areas
• Strong risk mgmt
capabilities, particularly
root cause analysis
• Simple software UI
• Highly customizable
• Strong IoT and software
integrations
• High scalability
Functionality Platform properties Functionality Platform properties
• Only essential safety
mgmt functionality
• Dynamic approach to
module add-ons
• Value compliance and
strong documentation
mgmt
• Automated reporting
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• Large enterprises operating in high-risk industries that prioritize depth and breadth of
functionality.
Firms in industries such as chemicals, oil and gas, and mining and metals are subject to stringent
regulation with severe penalties for non-conformance. Consequently, buyers in high- and very high-risk
industries require deep capabilities across the six core safety management areas. Additionally, large
enterprises may operate across a broad spectrum of regions and industries, necessitating a diverse
portfolio of risk management features and regulatory coverage areas. Due to the size and complexity of
EHS operations for these firms, customers typically utilize multiple EHS solutions, encompassing stand-
alone solutions, point solutions and in-house systems. It is imperative that the selected safety
management offering easily integrates with existing EHS and business systems, providing a single source
of truth for EHS teams.
Buyers Are Finding Value Through Software That Can Collect, Collate And
Report On Safety Data
Verdantix has identified four buyer personas with varying safety management functionality and platform
property preferences. Our analysis finds that firms are finding value in safety management software by:
• Maintaining compliance and reducing costs arising from fines and insurance pay-outs.
Firms must navigate regulation from a host of bodies, such as OSHA and the Health and Safety Executive
(HSE), and conform with ISO standards. Safety management software helps firms maintain compliance by
offering out-of-the-box regulatory reporting templates, automating report field completion, and tracking
regulatory changes, ultimately improving safety and, in turn, reducing costs. For instance, by
implementing ProcessMAP’s EHS software platform, Harley-Davidson created an enterprise-wide system
that reduced worker compensation claims by 85%. In some cases, safety management providers are
helping clients achieve further cost savings by directly integrating with insurance providers to reduce
premiums.
• Improving visibility into safety trends and KPIs.
The value of safety management software is increasingly determined by its use in discovering trends and
insights that can lead to enhanced safety outcomes. Buyers expect software to empower safety teams by
aggregating relevant safety data and identifying key trends and common issues. For instance,
Westmoreland Coal Company centralized all safety data using Cority’s safety management suite to
improve firm-wide visibility. Following the software rollout, reporting timelines were reduced from weeks
to days. Beyond improved day-to-day reporting, BI tools include sophisticated data analysis tools that
allow safety teams to pull together contextual information to establish the cause of specific events.
Consider HEICO, an aerospace and electronics firm that utilized the AI advisor tool from Benchmark ESG |
Gensuite to discover the root cause of potentially serious injuries and fatalities (pSIFs). After analysing
20,000 data points between 2018 and 2020, HEICO identified 699 pSIFs, at 95% accuracy.
• Reducing the frequency of injuries and incidents through robust controls and identification.
Workplace accidents are a common trigger for the procurement of safety management software.
According to the National Safety Council (NSC), the total cost of work injuries to the US economy in 2019
was $171 billion. Owing to the huge cost for firms, risk management and incident management modules
are considered ‘must have’ solutions for firms in higher-risk industries. Consider Edmonton Police Service
(EPS), which switched from paper-based reporting to Cority’s Safety Cloud solution. Following the
implementation, some divisions reduced their number of incidents by up to 65%. EPS attributed the
improved incident rate to robust root cause analysis allowing safety teams to take appropriate corrective
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actions. As another example, Miba, an automotive parts manufacturing firm, utilized Quentic’s Health &
Safety module to reduce its reportable accidents per 1,000 employees from 12 to seven, resulting in the
avoidance of approximately 40 serious incidents.
• Fostering a mature safety culture.
The use of software to distribute safety material organization-wide, place responsibility on employees to
report on safety incidents, and change worker behaviour, is leading to improved safety cultures in the
workplace (see Verdantix Strategic Focus: The Role Of Technology In Behaviour Based Safety
Management Programmes). For instance, mobile-based solutions such as Noggin and Intellect are readily
available to the entire workforce. Apps support real-time notifications and two-way communication to
ensure that safety best practices are top of mind. Safety management software also drives participation
with training material – an area that is traditionally challenging for workers to actively engage with. For
example, after implementing Axonify’s e-learning solution, which utilizes microlearning and gamification,
Merck Sharp & Dohme achieved an 80% monthly voluntary participation rate within a 12-month
timeframe.
Reviewing A Range Of Functional, Technical And Market Momentum
Characteristics Will Help Buyers Identify A Best Fit Supplier
Customers are leveraging safety management software primarily for compliance management, data analysis
and reporting, incident reduction, and improving firm-wide safety cultures. To aid buyers in shortlisting software
providers, Verdantix has identified key platform properties that buyers should review. Prospective buyers
should explore the safety management providers’:
• Breadth and depth of safety functionality, particularly for documentation and risk management.
Clearly, a provider’s ability to offer sufficient functionality is a top priority for buyers. From a safety
management perspective, the sophistication of solution providers’ risk and documentation management
capabilities is particularly important when assessing software components. As the first point of defence
against hazards, robust risk management is essential for improved safety outcomes. Forwood Safety is an
example of a provider that specifically focuses on critical risk management, with the aim of preventing
fatalities. For audits, strong documentation capabilities allow firms to streamline approvals and version
control, by permitting multiple users to submit changes. Highly configurable approvals processes support
organizations in ensuring data accuracy and consistency. Buyers should seek to deploy a solution that has
sufficient functionality, whilst maintaining ease of use.
• Ability to integrate the platform with other software solutions.
Safety management platforms are required to communicate with a host of other software solutions and
databases, such as environmental management systems, human resources (HR) databases, contractor
software and insurance provider data. A major pain point arising from legacy solutions is poor data
integration, resulting in duplicated work efforts, additional ‘work around’ software systems and increased
manual processes. Consequently, buyers should closely review the breadth of the application
programming interfaces (APIs) offered by providers, ensuring that they offer appropriate types based on
the data complexity. The provision of a range of APIs will streamline the integration of third-party tools,
allowing for real-time data analysis and extraction. For example, safety management solutions such as
ComplianceQuest, built on enterprise software platforms, such as Salesforce, have access to a
comprehensive list of APIs. Additionally, no-code business process management (BPM) platform,
BlueKanGo, offers a dedicated API configurator module.
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• Interconnectedness of safety modules as well as in-built enterprise apps.
For safety management software to operate as a cohesive solution, data flow between various safety
management modules should be seamless and user interfaces (UIs) must appear consistent. However, as
many providers develop their solutions via acquisition, software modules can appear siloed. Buyers
should ascertain whether shortlisted platforms have successfully integrated all modules, providing the
user with a single-entry way to safety management and a single sign-on (SSO). This is a major focus point
for providers; consider IsoMetrix, which positions its Golden Threads solution as a competitive
differentiator. Golden Threads is used to associate and connect data across the breadth of the platform’s
solutions, to reduce risk. In some instances, providers have direct integrations with enterprise platform
features. Due to being developed on the Microsoft Cloud, ITRAK 365 and Pro-Sapien, for example, are
deeply integrated with Teams, SharePoint, Power BI and other Microsoft apps.
• Regulatory coverage, focusing on industry-specific expertise and geographical range.
Identifying applicable health and safety regulations and maintaining compliance is a significant challenge,
which safety management software helps firms overcome. Comprehensive solutions should streamline
compliance management and provide up-to-date compliance registers, typically supplied via partnerships
with regulatory content providers such as RegScan or Libryo. Buyers operating in highly regulated
industries should seek evidence of robust regulatory content capabilities, as well as industry-specific and
geography-specific safety expertise. For example, DNV’s ship manager app offers safety inspection
capabilities for the maritime industry.
• UI consistency, ease-of-use and breadth of mobile app functionality.
Mobile apps are integral to the usability of safety management software and are heavily utilized for
incident and observation recording. Data from the 2020 Verdantix global survey show that 51% of EHS
decision-makers wished to expand their use of mobile apps or to pilot mobile apps for the first time
during 2021 (see Verdantix Global Corporate Survey 2020: EHS Budgets, Priorities & Tech Preferences).
Moreover, across the 14 different buyer criteria assessed in our 2019 survey, UI quality emerged as the
most important factor, with 45% of respondents considering it to be a very important platform property.
When reviewing mobile app offerings, buyers should prioritize UI consistency, degree of configurability,
ease-of-use and range of in-app functionality.
• Software configurability, allowing buyers to tailor workflows and build custom modules.
Safety management software should support customers’ unique safety processes through highly
configurable forms and workflows. The configuration process is a time-consuming component of safety
management software implementations and can lead to deployment timelines that span multiple years.
Consequently, buyers should review the extent to which configurations can be completed in-house, as
well as the range of implementation partners a provider supports. For large platform deployments,
software configuration is typically carried out by third-party implementation partners. However, Verdantix
is witnessing a new breed of low- and no-code platforms that seek to empower customers to carry out
software configurations themselves.
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Three Solution Provider Types Each Have Associated Benefits
Many factors are involved in selecting a safety management software platform. Verdantix has distilled this
broad range of properties into a short-list of vital assessment points for buyers. Data integration and inter-
module connectivity, UI configurability, consistency and ease-of-use, and breadth and depth of functionality
emerge as necessary software proof points. In addition to assessing the functional and technical capabilities of
each platform, buyers should be aware of three broad software provider types. Verdantix finds that:
• EHS software platform providers mitigate the need for integrating multiple point systems.
Platform providers cater to the full breadth of EHS use cases and, in many instances, expand beyond EHS
to include operational risk, governance, risk management and compliance (GRC) and sustainability
management capabilities. For example, Enablon combines a comprehensive EHS offering with
sustainability and operational risk management. Firms seeking to consolidate safety management with
other EHS use cases can do so through the deployment of a single EHS platform (see Figure 5). This
results in a consistent UI, minimizes required training, and streamlines data-sharing and SSO
authentication. Whilst EHS platforms allow customers to scale up their range of EHS use cases beyond
safety management, these solutions typically feature higher price points and greater complexity.
• Safety management specialists offer robust functionality in a lightweight form factor.
Most safety management software solutions available on the market are supplied by EHS platform
providers. However, customers also have access to a range of safety management software specialists
with offerings typically centred around incident management, audits, inspections and training. Specialist
software delivers robust safety management functionality whilst avoiding the associated bulk and
complexity of larger platform deployments. From a user perspective, dedicated safety management
software can provide a simplified UI, aiding platform engagement. Providers in this category may also
supply industry-specific safety management. Consider Shield Safety, a safety management software
provider targeted at the food and beverage sector.
• Mobile-first providers prioritize worker engagement, deployment times and customizability.
Mobile-first platforms design software for mobile devices ahead of the desktop platform. These providers
can span both safety management specialists and EHS platform types. By engaging with software through
mobile devices, safety accessibility is increased and users can easily complete inspections, audits and log
observations. A platform property commonly seen on mobile-first platforms is the use of low- and no-
code software, permitting users to configure their own apps in-house with little technical knowledge. Such
features are particularly beneficial for SME customers, who seek to quickly configure, deploy and garner
value from their chosen solutions. As such, mobile-first providers often emphasize accelerated
deployment times as a differentiator.
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Buyer Considerations Across Solution Provider Types
F I G U R E 5
Source: Verdantix
• Breadth of modules allows
for functionality expansion
at a later date
• Single platform for all EHS
needs
• Avoids multiple point
solutions
EHS Platform
• Less bulky deployment
• Often simplified, easy-to-
navigate solutions
• Often strong intermodular
connectivity and UI
consistency
• Highly tailored solutions
with industry-specific
offerings
Safety Management Specialist
Considerations:
• Highly customizable and
configurable
• Customer able to
customize using internal
resources, rather than
through a 3rd party
implementer
• Strong engagement rates
with workers
• Accelerated deployment
times
• Lightweight solution
Mobile-First, Low- & No-Code
Example
Providers:
Web Platform-Driven Mobile-Driven
Alcumus Group
Benchmark ESG | Gensuite
ComplianceQuest
CONFORMiTCority
Dakota Software
Damstra Technology
DNV
EcoOnline
Emex
Enablon
HSI
Ideagen
Intelex
INX Software
IsoMetrix
KPA
Linx-AS
Origami Risk
ProcessMAP
Quentic
SAI Global
SAP
SHE Software
Sphera
TenForce
UL
VelocityEHS
VisiumKMS
WishingSoft
Xybion
BlueKanGo
DevonWay
EHS Insight
Forwood Safety
Intellect
Lumiform
SafetyCulture (iAuditor)
Simple But Needed
GOARC
iScout (acquired by KPA)
ITRAK 365
Noggin
Pro-Sapien
Safesmart
SafeTraces
Safetybank
Safety Plus
Shield Safety
Sofvie
Urbint
Vector Solutions
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Review Of Key Product Enhancements
The safety management software space is undergoing a transition, as the implementation of IoT technologies, AI
and machine learning (ML), computer vision, and predictive analytics all start to represent real value to users.
This section of the report reviews platform development trends from the past 12 months, as well as focus areas
over the next two years, across the 15 safety management providers included in this buyer’s guide. Verdantix
also reviewed safety management software product release news to build an overarching view of the direction
in which the market is heading.
Platform Developments Centre Around Data Collection And Analysis Tools
To Further The Predictive Safety Revolution
With safety management solutions a highly influential component of a firm’s safety culture, buyers should adopt
a long-term mindset when shortlisting them. Conducting extensive shortlisting processes will help avoid
expensive platform changes down the line. The repercussions of switching software include extended learning
curves for platform users, IT infrastructure complications, data transfer challenges and additional software
implementation fees. Consequently, buyers can realise a multitude of benefits by conducting due diligence to
assess platform providers’ current levels of innovation and forward trajectories. Verdantix reviewed the
emerging functionality and product enhancement around which providers are converging. We found that safety
management software providers are:
• Leveraging AI and predictive analytics to move towards predictive safety management.
Although predictive safety is still in its infancy, the growth of AI and predictive analytics is accelerating its
development. Two-thirds of providers featured in this buyer’s guide expect to develop capabilities across
AI, ML, natural language processing (NLP) and predictive analytics over the next two years, with a view to
improving safety management (see Figure 6-1). Providers are already developing and releasing dedicated
AI and analytics solutions. In September 2020, for example, Cority released CorInsights, a predictive
analytics BI tool. Meanwhile, Benchmark ESG | Gensuite and Bowers Management Analytics (BMA)
released a tool to accelerate identification of trends related to SIFs using AI and predictive analytics,
providing safety leaders with insights into SIF prevention, and Xybion has been granted a US patent for a
predictive compliance risk solution.
• Integrating data from IoT sensors to create connected safety platforms.
Safety management software providers are increasingly striving towards becoming ‘connected safety’
platforms, by supporting the integration of data from various IoT sources to drive enhanced safety
performance. GOARC is an example of a provider that has positioned its offering around this idea, placing
IoT sensor integration at the centre of its Safety 4.0 platform. Additionally, safety management specialist
provider Sofvie lists connected wearables and IoT integrations as roadmap focus areas. To accelerate
development of IoT sensor and edge-computing capabilities, providers are utilizing partnerships with
technology firms. For instance, in June 2021 EcoOnline invested in Protex AI for real-time monitoring of
closed-circuit television (CCTV) footage; in April 2021 Intelex partnered with Industrial Scientific to
automate the collection and dissemination of hazard exposure alarm data; in March 2021 3M and Cority
partnered to address respiratory and hearing protection; and in December 2019 ProcessMAP partnered
with SmartCone Technologies.
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Safety Management Platform Development Areas: Platform Characteristics
Source: Verdantix
F I G U R E 6 - 1
N=15
7%
13%
27%
27%
7%
47%
33%
53%
20%
27%
33%
33%
33%
67%
27%
40%
40%
Integrated messaging
Wearable device integration
IoT sensor integration
Multi-language capabilities
Flexible APIs
AI, ML, NLP, predictive analytics
Mobile app UI
Cross-module and intermodule integrations
BI, analytics, reporting and visualizations
Implemented enhancements in the past year Focus area during the next two years
Source: Verdantix N=15
F I G U R E 6 - 2
Safety Management Platform Development Areas: Functionality
7%
40%
27%
33%
20%
47%
60%
47%
53%
13%
13%
13%
27%
13%
13%
27%
20%
Mental health and wellbeing
Public forms via QR code or link
Safety data sheets
Process safety mgmt
Regulatory register and compliance mgmt
Predictive risk mgmt
COVID-19 solutions
Library of on-demand safety content
Mobile app use cases
Implemented enhancements in the past year Focus area during the next two years
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• Capitalizing on high-quality safety data by improving their dashboarding offering.
Safety management suppliers are investing heavily in sensor integrations, as well as AI and predictive
analytics solutions, to draw insights from the wealth of sensor data. Such insights are only valuable if
presented to safety leaders in clear and impactful formats. Software firms recognize the value of high-
quality visualization tools – as such, 93% of firms featured in this buyer’s guide have developed BI,
reporting and visualization tools in the past year or will develop them over the next two years. Heat maps
are a common visualization focus area, as they can quickly present data to safety executives.
• Facilitating behaviour-based safety programmes designed to alter workers’ mindsets.
Behaviour-based safety (BBS) is designed to alter the mindset of workers to be more safety-conscious –
solutions of this type therefore offer a long-term solution to proactively mitigate risk (see Verdantix
Strategic Focus: The Role Of Technology In Behaviour Based Safety Management Programmes). Safety
management platform providers are integrating dedicated BBS modules into their offerings to meet the
desire to improve firm-wide safety cultures. Due to the emerging nature of BBS, firms are taking diverging
approaches to the deployment of these platforms. BBS solutions can include a host of functionality, such
as mobile app observation capture functionality, behavioural data collection through wearables, BBS
training and dedicated BBS analytics tools.
• Adding safety functionality for crisis scenarios and ongoing COVID-19 management.
Events such as COVID-19 and critical weather incidents, have spotlighted customers’ unpreparedness in
dealing with crisis scenarios. As such, many safety management solutions are incorporating critical event
management (CEM) and COVID-19 management solutions, to deliver a single, catch-all, safety platform.
For instance, Noggin’s software offers a blend of dedicated worker safety, emergency management and
crisis management software. Other software providers are following suit; in July 2021 EcoOnline acquired
Pilotech, a crisis management and emergency response solutions provider. Data collected from firms
featured in this buyer’s guide show that COVID-19 management solutions have continued to be a major
development area in the past year, with 60% of firms making enhancements relating to these (see Figure
6-2).
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Inclusion Criteria For The 2021 Safety Management Software
Buyer’s Guide
The safety management software market is well-established, with a huge range of suppliers, from EHS software
vendors to pure play safety management specialists. Due to the wealth of platforms available on the market
today, Verdantix has established inclusion criteria for the detailed customer profiles contained in this buyer ’s
guide. In this guide, we cover 15 safety management software suppliers that:
• Offer functionality for at least five out of the six areas considered.
Providers should have deep capabilities across five of the six safety management categories. Verdantix
has identified audits and inspections, risk management, safety programme management, incident
management and business intelligence as core functionality that all safety management platforms should
offer. Safety training functionality has been identified as an optional capability for inclusion.
• Do not already have a customer profile in the 2021 EHS Software Green Quadrant.
While EHS software platforms are undoubtedly offerings that should be considered by buyers, Verdantix
has existing vendor profiles for 22 EHS software Green Quadrant participants. To review EHS software
Green Quadrant participant profiles and a breakdown of their safety management capabilities, please see
the latest EHS software benchmark (see Verdantix Green Quadrant: EHS Software 2021).
• Have a head count of at least 30 employees.
This buyer’s guide includes safety management software providers that have at least 30 employees. A
minimum employee headcount has been applied to ensure that featured suppliers have the resources
necessary to deliver customer support and implement products.
Based on these criteria, this report includes profiles on: BlueKanGo, ComplianceQuest, CONFORMiT, Damstra
Technology, DevonWay, Emex, GOARC, KPA, Noggin, Origami Risk, SafetyCulture, Safety Plus, Simple But Needed
(SBN), Vector Solutions and Xybion (see Figure 7).
Please note that Verdantix defines the SME segment as firms with revenues between $10 million and $1 billion.
Large enterprises are defined as firms with revenues of more than $1 billion.
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Safety Management Platforms Included In The Buyer’s Guide
F I G U R E 7
Source: Verdantix
Provider Solution Name Overview
BlueKanGo BlueKanGoNo-code SaaS-based EHSQ software platform with a large
customer base
ComplianceQuest QHSE for Salesforce AppEnterprise QEHS solution built natively on the Salesforce
platform
CONFORMiT CONFORMiT
Safety management specialist provider focused on
preventing SIFs and HiPos for clients in high-risk
industries
Damstra TechnologyDamstra Enterprise
Protection Platform
Enterprise protection platform spanning safety, asset and
workforce management
DevonWay DevonWay EHS SuiteMobile-based, no-code safety management platform
aimed at large enterprises
Emex Emex SoftwareSafety, sustainability and environmental solutions provider
for firms of all sizes
GOARC GOARC Safety 4.0 PlatformSafety 4.0 Platform with extensive connected worker
capabilities
KPA KPA EHS SoftwareHighly configurable, compliance-driven safety
management solution
NogginNoggin Safety and Security
Platform
Mobile-first safety platform with integrated security and
CEM functionality
Origami Risk Origami Safety ManagementComprehensive platform covering safety and operational
risk management
SafetyCulture iAuditorMobile-first platform designed for frontline workers, with an
expansive customer base
Safety Plus SafetyPlusWebWell-rounded safety management capabilities for firms
seeking compliance with US regulations
Simple But Needed SBN Plus PlatformMobile-focused safety management software specialist
with strong customer support services
Vector Solutions Vector EHS ManagementUS-focused safety management provider supported by
robust BI tools
Xybion Emidence XDHighly customizable safety solution for customers in highly
regulated industries
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BlueKanGo’s No-Code Platform Empowers Firms To Configure Safety
Management Workflows To Their Specific Needs
Founded in 1998, BlueKanGo started from a quality, environment, health and safety (QEHS) consulting
background. From 2003, the firm pivoted to offer an integrated QEHS Software as a Service (SaaS) solution, with
a growing library of pre-configured applications. The provider caters to customers across a wide industry risk
spectrum, with a particular focus on the construction, healthcare and food and beverage sectors (see Figure 8).
The Rennes-headquartered provider has accrued more than 3,500 customers globally. Verdantix finds that
BlueKanGo offers:
• Highly configurable no-code software that empowers firms to create apps in-house.
A distinguishing feature of BlueKanGo’s offering is its no-code platform. BlueKanGo enables customers to
configure software internally, removing the time-consuming task of submitting platform change requests.
The firm offers five no-code tools, for app creation, electronic document management, business
intelligence (BI) and reporting, application programming interface (API) configuration, and portal design.
By creating apps using a visual flowchart, users require significantly less technical expertise to achieve
their desired functionality. Consider L’Oréal, which leveraged the no-code platform to create a custom
inspections app without the need for extensive training. Complementing BlueKanGo’s visual configuration
tools is a focus on providing strong customer support, allowing firms to rapidly resolve configuration and
training issues.
• Deployment models suited to contractor-heavy organizations.
As part of BlueKanGo’s ‘unlimited nominative access’, customers can add as many platform users as they
desire. Each user is provided with secure personal access and can use the platform and review
information according to their configured user rights. This pricing model is particularly beneficial for
customers with a large number of third-party organizations and high contractor turnover. BlueKanGo’s
solution focuses on digitizing firms’ processes via a host of dedicated apps, covering mobile-based audits
and inspections, training, personal protective equipment (PPE) management, corrective and preventive
actions (CAPA) management and digital permits to work.
• Connected safety management solutions evolving to meet modern EHS demands.
BlueKanGo’s suite of safety management solutions spans the full incident life cycle, from hazard
identification to root cause analysis and CAPA. Additionally, the firm offers solutions designed to
automate and centralize risk management. Firms can create a risk register and manage strategic
objectives and admissible risk levels through real-time analysis of KPIs and key risk indicators (KRIs). As
the safety management needs of firms adapt following COVID-19, BlueKanGo has reacted quickly to cater
to remote working needs. For instance, in 2020 BlueKanGo released remote audit and inspections
functionality. The remote auditing feature supports video-conferencing and is compatible with connected
devices such as drones and cameras.
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Source: Verdantix
F I G U R E 8
BlueKanGo Safety Management Solution Overview
Category Attributes Details
Vendor name BlueKanGo
HQ Rennes, France
Founded 1998
Solution name BlueKanGo
Solution componentsDesktop browser, progressive web app, wearable device
integration, IoT sensor integration
Differentiating features No-code platform, unlimited nominative access
Number of customers 3,500+
Location of customers
EMEA: 70%
Americas: 15%
APAC: 15%
Size classification of
customers
SMEs: 80%
Large enterprise: 20%
Deployment models used by
customersMulti-tenant cloud: 100%
Industry focus Construction, food & beverage, healthcare, manufacturing
Example named customersDEKRA, Eiffage, FedEx, Groupe Rocher, Invivo,
Konecranes, L'Oréal, M+W group, Sodexo, Vinci
Safety
management
customer footprint
Vendor overview
Safety
management
software offering
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ComplianceQuest Delivers Safety Functionality For Buyers Seeking A
One-Stop-Shop For All Their QEHS Needs
Founded in 2012, ComplianceQuest is an enterprise quality, environment, health and safety (QEHS) solution
built natively on the Salesforce platform. The firm has five locations across the US, the UK, Australia and India,
delivering safety management solutions to more than 300 clients globally (see Figure 9). ComplianceQuest’s
quality expertise makes it well-positioned to meet the safety needs of customers in highly regulated industries
who desire a single solution spanning all their QEHS requirements (see Verdantix ComplianceQuest Leverages
Salesforce Platform To Deliver Extensive EHS And Quality Management). Verdantix finds that ComplianceQuest
offers:
• Deep safety capabilities for firms in heavily regulated industries.
ComplianceQuest’s health and safety module offers the full suite of safety management capabilities,
covering incident management, risk management, audits and inspections and claims management.
Customers utilizing ComplianceQuest for multiple modules can mitigate the risk of siloed data and
minimize the number of point solutions by combining environmental and safety functionality in a single
platform. Firms seeking to adopt a proactive approach to safety should consider using ComplianceQuest
to identify potential risks based on historic data using AI and predictive analytics.
• A Salesforce-developed solution that offers highly adaptable and secure software.
By developing its platform on Salesforce, ComplianceQuest leverages the technology capabilities of a
solution used by over four million businesses globally, and in turn, passes these benefits onto customers.
ComplianceQuest users specifically benefit from Salesforce cloud deployment, enterprise-class security,
real-time analytics and reporting tools, along with a rich set of application programming interfaces (APIs)
and a highly configurable software solution. Firms seeking to integrate legacy software systems or adopt
connected worker technologies should consider the breath of Salesforce’s APIs and the resulting ease
with which they can digitize their functions. Additionally, Salesforce has developed solutions allowing
firms to deploy a single platform for multiple processes, providing familiarity for users.
• Just-in-time training solutions covering a broad range of heavily utilized safety topics.
In October 2020 ComplianceQuest integrated LearnAboutSafety, an on-demand, video-based safety
training service that provides just-in-time safety content. The solution aims to provide relevant trainings
as and when they are needed, by integrating the learning management system (LMS) within the incident
tracking module. Customers also receive a vast library of training material covering highly utilized safety
topics, such as personal protective equipment (PPE), equipment training and lockout/tagout (LOTO).
There are over 50 one-to-five-minute refresher training videos and the option to load or build custom
content that is site- or organization-specific.
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Source: Verdantix
F I G U R E 9
ComplianceQuest Safety Management Solution Overview
Category Attributes Details
Vendor name ComplianceQuest
HQ Florida, USA
Founded 2012
Solution name QHSE for Salesforce App
Solution componentsDesktop browser, native mobile app, progressive web app,
wearable device integration, IoT sensor integration
Differentiating features Solution built natively on Salesforce
Number of customers 320+
Location of customers
EMEA: 22%
Americas: 65%
APAC: 9%
RoW: 4%
Size classification of
customers
SMEs: 85%
Large enterprise: 15%
Deployment models used by
customersMulti-tenant cloud: 100%
Industry focusManufacturing, pharma & life sciences, food & beverage,
energy, construction
Example named customersClearStream Energy Services, Continental, Impossible
Foods, Salesforce, Walmart
Safety
management
customer footprint
Vendor overview
Safety
management
software offering
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CONFORMiT’s Simplified Safety Management Solution Meets The Needs Of
Firms With High-Risk Activities
Founded in 1986, CONFORMiT originated as a services and consulting firm (see Verdantix CONFORMiT Tackles
SIFs And HiPos With Its Safety And Risk Management Solution). Now headquartered in Québec, this safety
management specialist provider serves over half a million users globally. The firm’s safety speciality – preventing
serious injuries and fatalities (SIFs) and high potential events (HiPos) – allows it to cater to the safety needs of
clients with high-risk processes. Targeted industry verticals include mining and metals, manufacturing,
construction, and transport and logistics (see Figure 10). Although CONFORMiT has employees working
remotely across Canada and the US, it also serves clients across Europe and the Middle East and Africa (EMEA)
and Asia-Pacific (APAC) regions. Verdantix finds that CONFORMiT provides customers with:
• An easy-to-use safety management solution that utilizes visual safety analysis tools.
CONFORMiT’s safety and risk solutions are designed for use by frontline workers. As such, the software
interface is very easy to navigate, resulting in increased employee engagement and eliminating the need
for end-user training, aiding global deployments. From a management perspective, CONFORMiT software
ensures that safety leaders can garner necessary insights from safety data. Managers have oversight of
safety observations, action plans, workflows, task owners and corrective actions. CONFORMiT uses visual
methods to conduct safety analysis; its mind-mapping format can be structured using fishbone (Ishikawa),
5-Why or causal tree analysis methodology. Users can then work collaboratively to determine immediate
or root causes.
• Software focused on supporting safety teams by automating tasks and improving module
integrations.
Inter-module integration is extremely important in providing EHS professionals with a single view across
firm safety. Over the past year, CONFORMiT has added cross-module integration between its audits and
inspections module and its action plan management module, allowing users to streamline the corrective
and preventive actions (CAPA) process during an inspection. Moreover, the addition of an ‘Intervention’
mobile app supports workers by providing real-time contextual safety data as they conduct day-to-day
tasks. For instance, workers document how they are controlling the risks associated with each of their
jobs, with the software detecting deviations in established processes across energy control checklists,
safe operating procedures (SOPs) and job safety analyses (JSAs). Each completed step is registered in the
system, so that EHS teams have real-time visibility into gaps in controls and can improve processes
through risk assessments of hazards and events.
• Extensive risk management capabilities that have been further developed in the past year.
CONFORMiT’s vision is to digitize the management of risks. Consequently, the provider has deep risk
management capabilities that allow users to identify risks, determine and implement corrective measures
and monitor the effectiveness of applied measures. Customers can leverage the firm’s risk register
module to document all relevant data, such as photos, documents, possible consequences and safety
measures, in a centralized location. Centralized data enables EHS teams to calculate risk potential based
on configured risk matrices. Moreover, in November 2020, CONFORMiT deepened its risk management
capabilities via the acquisition of risk management software provider, Dilygence Apps.
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Source: Verdantix
F I G U R E 1 0
CONFORMiT Safety Management Solution Overview
Category Attributes Details
Vendor name CONFORMiT
HQ Québec, Canada
Founded 1986
Solution name CONFORMiT
Solution components Desktop browser, native mobile app
Differentiating features Background in consulting, automation of manual tasks
Number of customers 190+
Location of customers
EMEA: 8%
Americas: 90%
APAC: 2%
Size classification of
customers
SMEs: 58%
Large enterprise: 42%
Deployment models used by
customers
On-premise: 10%
Single-tenant cloud: 90%
Industry focusMining & metals, forestry, pulp & paper, manufacturing,
construction, maritime, transport & logistics
Example named customersArcelorMittal, Cabot Plastics, Eramet, Graphic Packaging,
Kruger, Skeena BioEnergy, Steel Dynamics
Safety
management
software offering
Safety
management
customer footprint
Vendor overview
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Damstra Technology Provides Customers With A Highly Innovative Safety
Management Platform
Damstra Technology, an enterprise protection platform (EPP), offers solutions designed to mitigate and reduce
unforeseen and unnecessary business risks. The firm’s offering spans safety management, asset management,
workforce management, lone worker solutions and access control solutions. Founded in 1998, this true Software
as a Service (SaaS) provider boasts more than 800 safety management customers across the mining,
construction, energy, utilities, government and education verticals (see Figure 11). By virtue of being
headquartered in Melbourne, Damstra Technology has built up a prominent client base within the Asia-Pacific
(APAC) region. Verdantix finds that Damstra Technology offers:
• Safety management software that integrates data across business ecosystems.
Buyers seeking a comprehensive safety management solution should utilize Damstra Technology’s Safety,
Predictive Analytics, Solo and Learning Management modules. The firm’s safety solutions place EHS teams
in control of all safety processes, allowing them to manage the entire workforce and ensure safety
legislation compliance. Broad safety capabilities are paired with a business intelligence (BI) solution that
supports small and medium-sized enterprises (SMEs) and enterprise firms in minimizing the quantity of
manual processes. Customers in asset-intensive industries can maximize value from Damstra
Technology’s predictive analytics engine by collating data from assets, people and workplaces for a
holistic view across an organization.
• Proven wearable device integration capabilities to enhance lone worker monitoring.
Damstra Technology’s Solo offering is a strong differentiator for firms wishing to improve lone worker
safety, implement biometrics monitoring, offer real-time fall detection, or enhance driver safety. The firm
has several documented wearable device deployments; consider a major ports firm, which utilized
Damstra Solo software and connected devices to better protect its site workers. The solution resulted in a
host of safety benefits for the firm, such as the ability to view worker locations within geofenced zones,
monitor interactions with heavy machinery, support lone workers in raising panic alerts and automatically
detect and report collisions. In the past year Damstra Technology has further developed its offering by
allowing users to access smart watch audio and video for emergency scenarios.
• A training solution that uses behavioural change and virtual reality technology.
Behavioural safety has emerged as an effective technique for safety teams, to mitigate risk at its source.
The Damstra portfolio of solutions seeks to develop a safety mindset amongst workers through a
combination of behavioural change and training solutions. For instance, the firm’s enterprise learning
platform includes a ‘Mindful Safety’ programme, which utilizes mindfulness techniques to increase risk
awareness, improve attitudes to safety and develop emotional control. Firms wishing to create
personalized and engaging training programmes can leverage Damstra Technology’s consulting services
to deploy microlearning content, and its media designers to build engaging content. The technologically
advanced provider has expanded its training library beyond video content to encompass virtual reality
(VR) courses that can be viewed in 360-degree video on a smartphone or via a mobile VR viewer through
the Damstra Learning module.
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Source: Verdantix
F I G U R E 1 1
Damstra Technology Safety Management Solution Overview
Category Attributes Details
Vendor name Damstra Technology
HQ Melbourne, Australia
Founded 1998
Solution name Damstra Enterprise Protection Platform - Safety Module
Solution componentsDesktop browser, native mobile app, progressive web app,
wearable device integration, IoT sensor integration
Differentiating featuresPlatform spans people, assets, workplace and data
solutions
Number of customers 800+
Location of customers Deployed in over 12 countries globally
Size classification of
customersSMEs: 100%
Deployment models used by
customersMulti-tenant cloud: 100%
Industry focusMining & metals, construction, ports & airports, utilities,
healthcare
Example named customersAnglo American, Bengalla Mining Company, Boral, Delta
Coal
Vendor overview
Safety
management
software offering
Safety
management
customer footprint
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DevonWay’s Mobile-Based Safety Management Solution Connects Data
Across Assets, Work And People
Founded in 2005, DevonWay is a mobile-based, no-code safety management platform aimed at large
enterprises. The firm seeks to help customers manage asset, work, quality and safety programmes on a single
platform. Its focus on regulated, high-risk industries has led to a strong customer base within the energy, oil and
gas and life sciences verticals (see Figure 12). The San Francisco-headquartered provider has four locations
across the US and a further location in Germany catering to Europe-based customers (see Verdantix DevonWay
Offers A Broad Suite Of Solutions For EHSQ And Asset Management). Verdantix finds that DevonWay offers:
• Safety solutions for buyers that prioritize platform engagement.
DevonWay seeks to maximize engagement via an easy-to-navigate mobile app with integrated safety
workflows and control-of-work functionality. Advanced in-app features such as geolocation, voice-to-text
function for hands-free notation, quick response (QR) and barcode scanning, e-signature approvals and
real-time alerts and notifications enhance the app’s utility, further encouraging usage. Consider
Framatome, a nuclear engineering and services firm, which has allowed employees to perform
inspections of 14,000 pieces of equipment of its nuclear reactor on the go, via DevonWay’s mobile
solution.
• Highly interconnected software, leading to improved business intelligence.
DevonWay’s safety management solution can be fully integrated with its quality management system
(QMS), EHS, enterprise asset management (EAM), and workforce management products, allowing data
across assets, work and people to be connected on a unified platform. This minimizes the need for
multiple integrations, whilst also reducing the risk of security-threats for platform users. Moreover, within
the safety management module, data from near-misses, non-conformances, corrective actions, and other
workflow issues can all be connected, supporting safety professionals by providing visibility across the full
audit trail. Insights drawn from connected safety data are easily available to business users via
DevonWay’s self-service business intelligence (BI) solution, which allows non-technical users to create
trend reports, statistical process control charts, heat maps, and other reporting types using a drag- and-
drop interface.
• A strong safety management offering suited to buyers in higher-risk industries.
The DevonWay platform provides customers with a broad suite of safety management functionality,
suited to buyers in regulated, high-risk industries. While the firm offers industry-specific solutions, its no-
code architecture permits users to easily configure software to their specific needs. Owing to its use in
high-risk industries, the firm has built out robust incident management capabilities. For example,
customers have the option to use built-in root cause analysis capabilities or can leverage DevonWay’s
partnerships by integrating with TapRooT or Sologic software. Looking forward, the firm seeks to further
develop its safety management offering by creating a machine learning-based recommendation and
classification engine.
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Source: Verdantix
F I G U R E 1 2
DevonWay Safety Management Solution Overview
Category Attributes Details
Vendor name DevonWay
HQ San Francisco, California, USA
Founded 2005
Solution name DevonWay Environmental Health & Safety Suite
Solution components
Desktop browser, native mobile app, wearable device
integration (through Open REST API), IoT sensor
integration (through Open REST API)
Differentiating featuresMobile-based, no-code platform that offers self-service BI
tools
Number of customers 50+
Location of customersEMEA: 10%
Americas: 90%
Size classification of
customers
SMEs: 50%
Large enterprise: 50%
Deployment models used by
customers
On-premise: 30%
Multi-tenant cloud: 70%
Industry focusEnergy, oil & gas, nuclear, biotechnology, construction,
government, manufacturing
Example named customersEDF Energy, Entergy, Framatome, GE Healthcare, Idaho
National Laboratory, Los Alamos National Laboratory
Safety
management
software offering
Safety
management
customer footprint
Vendor overview
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Emex’s Fast-Developing Platform Provides Integrated Safety,
Sustainability And Environmental Solutions
Established in 2010, Emex was founded on the belief that non-financial data can be better leveraged to improve
business performance. The firm has evolved this tenet by extending its solution coverage beyond health and
safety. It provides a single platform offering tracking and measurement features, allowing customers to more
easily take action to achieve their safety, environmental, social and sustainability objectives. The provider ’s
safety management offering serves more than 150,000 users, split across Europe and the Middle East and Africa
(EMEA), North America and the Asia-Pacific (APAC) regions (see Figure 13). Verdantix finds that Emex:
• Offers strong safety management functionality supported by an intuitive user interface.
A key feature of the Emex platform is mobility. Emex has developed highly intuitive Android and iOS apps
to support reporting and risk management, incidents, observations, actions and the dissemination of key
data relevant to the user. As well as providing a functional app layout, the Emex user interface (UI)
focuses on clearly presenting data via visual methods. For instance, in September 2021, Emex released its
bowtie risk methodology, allowing users to visually identify and control risks. The firm also strengthened
its safety offering in 2021 through the addition of integrated modules covering safety barrier
management, equipment and plant registers, documents and costs.
• Provides highly configurable analytics and reporting tools developed on the Power BI platform.
Emex recognize that central to improved safety management is the ability for safety professionals to draw
insights from EHS data. Thus, the firm has developed its platform’s dashboarding and analytics
functionality on top of the Microsoft Power BI platform, leveraging the latter’s advanced analytics
capabilities. Emex’s formula and KPI builder allows users to configure calculations based on specific
business requirements; formulas are then automatically generated from EHS data when running reports
and dashboards. The platform’s advanced analytics capabilities support trend identification both for
traditional lagging indicators and for leading indicators centred around safety observations and audit
results. Consider copper firm KAZ Minerals, which selected Emex to provide safety observation and
incident management solutions backed by an easy-to-use reporting solution.
• Is undergoing extensive platform development to drive technology innovation.
Emex is currently redesigning its platform, with the aim of supporting customers with a range of
functional and technical enhancements. The updated Software as a Service (SaaS) solution, due to be
released in early Q2 2022, will add Internet of Things (IoT) sensor and wearable device integration,
computer vision for workplace safety and industrial ergonomics. The new platform will also harness the
selective application of augmented reality (AR), machine learning (ML) and AI to process data in more
efficient ways. Emex expects to take further advantage of Microsoft software by integrating with
collaborative platforms for in-built messaging and by expanding its use of Power BI analytics tools.
Alongside technology enhancements, the update will bring a multitude of safety management features,
such as a new audits and inspections app that will allow safety professionals to work offline, attach and
annotate pictures, quickly take voice memos and leave comments. Each attached safety item can then be
tagged with a relevant handle to simplify audit data organization.
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Source: Verdantix
F I G U R E 1 3
Emex Safety Management Solution Overview
Category Attributes Details
Vendor name Emex
HQ London, UK
Founded 2010
Solution name Emex Software
Solution components Desktop browser, native mobile app, progressive web app
Differentiating featuresCombination of ESG and H&S, intuitive design, depth of
analytics capabilities
Number of customers 25
Location of customers
EMEA: 70%
Americas: 15%
APAC: 15%
Size classification of
customers
SMEs: 30%
Large enterprise: 70%
Deployment models used by
customers
On-premise: 20%
Single-tenant cloud: 80%
Industry focusFood & beverage, consumer goods, airlines, logistics,
manufacturing, mining, retail, financial services
Example named customersDangote Group, Hanover County, Hermes, IKEA, Irish Life,
KAZ Minerals, Premier Foods, Sysco Ireland
Vendor overview
Safety
management
software offering
Safety
management
customer footprint
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GOARC’s Extensive Connected Worker Capabilities Provide Customers
With Advanced Predictive Safety Solutions
Founded in 2015, GOARC is a Software as a Service (SaaS)-based software provider headquartered in Israel, with
additional offices in California, Texas and Singapore. GOARC’s offering is positioned around its Safety 4.0
Platform, a solution that provides extensive data integration capabilities from Internet of Things (IoT) sensors,
wearables and enterprise resource planning (ERP) systems (see Verdantix GOARC’s Safety 4.0 Platform Enhances
Integrated Risk Management Across Workers And Assets). The firm takes a proactive approach to safety
management by focusing on minimizing risk and preventing incidents before they occur. GOARC predominantly
caters to large enterprises operating in medium- and high-risk industries, with a particular focus on the
manufacturing, chemicals and oil and gas verticals (see Figure 14). Verdantix finds that GOARC offers:
• Superior connected worker capabilities for firms seeking to protect people and assets.
GOARC’s robust connected worker solution is well-placed to take advantage of increasing demand for IoT-
enabled platforms. Customers can access connected worker data via its industrial safety app, designed
for use by workers, operators and subcontractors. The solution provides access to real-time information
about facility conditions and worker safety and applies gamification techniques to promote safe
behaviour and encourage engagement. Owing to GOARC’s connected worker expertise, the solution
received the highest score for connected worker functionality in the 2021 process safety management
software (PSM) Green Quadrant benchmark (see Verdantix Green Quadrant: Process Safety Management
Software 2021).
• An interconnected risk management solution with critical event management (CEM) capabilities.
GOARC’s risk management offering allows safety activities and corrective actions to be tracked in one
place, thus removing silos of information and reducing risks. For instance, data from its Turnaround, Shift
Management, Incident Management and Operator Rounds modules are connected, permitting users to
issue, track, and close outstanding risks. The firm also applies AI to connected safety data to deliver
personalized and automated safety actions. For example, software can issue individual work orders,
location-based warnings, unsafe situation predictions and equipment use blocking. For emergency
scenarios, GOARC provides robust crisis management capabilities built around a centralized command
centre that can collate data from all internal and external sources.
• A rapidly developing solution centred on PSM enhancements.
Over the past year GOARC has considerably enhanced its offering by both broadening and deepening its
existing capabilities. In particular, the provider has added several PSM modules, which integrate data
from asset management and other modules, to support customers in managing operational processes
and maintaining business continuity. Additionally, a new Knowledge Center feature aligns closely with
demand for shared learnings and the drive for continuous improvement. Through the Knowledge Center,
administrative users can easily share safety information with all employees, to be accessed via a mobile
app.
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Source: Verdantix
F I G U R E 1 4
GOARC Safety Management Solution Overview
Category Attributes Details
Vendor name GOARC
HQ Israel
Founded 2015
Solution name GOARC Safety 4.0 Platform
Solution componentsDesktop browser, native mobile app, progressive web app,
wearable device integration, IoT sensor integration
Differentiating featuresAdvanced connected worker capabilities allow for real-time
data collection and analysis
Number of customers 20+
Location of customers
EMEA: 30%
Americas: 40%
APAC: 30%
Size classification of
customers
SMEs: 20%
Large enterprise: 80%
Deployment models used by
customersMulti-tenant cloud: 100%
Industry focusOil & gas, chemicals, mining & metals, maritime, logistics,
utilities, construction
Example named customers Delek, ICL, Keppel
Vendor overview
Safety
management
software offering
Safety
management
customer footprint
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KPA Combines Safety Software With Consulting Expertise To Provide A
Comprehensive Solution For US-Based Buyers
KPA is a compliance software and services provider based in Colorado. Founded in 1986, the firm has evolved
from specializing in the automotive industry, to addressing the needs of firms of varying sizes and industry
verticals, including in the construction, manufacturing, and energy sectors (see Verdantix KPA Aims To Boost EHS
Performance In SME Firms By Providing Comprehensive Software, Training And Services). KPA’s safety
management software focuses on streamlining compliance, whilst providing firms with robust analytics
capabilities and an expansive library of training resources. This true Software as a Service (SaaS) provider has a
sizeable portfolio of 9,000 customers, with the majority located within the US (see Figure 15). Verdantix finds
that KPA provides:
• Compliance-driven safety management software within a highly configurable platform.
KPA’s software is designed to give EHS managers the tools to automate manual processes, manage safety
and reduce the total cost of risk. KPA supports compliance through the provision of a vast library of highly
configurable forms, covering behaviour-based safety (BBS), job safety analysis (JSA) and tailgate talk
templates. Thanks to KPA’s detailed reporting framework and well-developed dashboarding tools, safety
teams receive clear oversight across safety incidents and near-miss data. For instance, following the
submission of a form, KPA’s dashboarding tool can automatically create visualizations for form questions.
These generated reports can be sent to required groups on a periodic basis. Once data visualizations are
created and distributed, safety teams can analyse the results to identify appropriate corrective and
preventive actions (CAPA) and assign follow-up actions.
• Engaging training management solutions with a growing library of resources.
Over the past year, KPA has further developed its training strengths by adding over 700 new courses.
KPA’s safety training offering aids EHS teams in mitigating non-compliance risks by sending recurring
reminders and refreshers to employees who have completed courses. Additionally, training engagement
is bolstered through its ‘Question of the Day’ feature, which pushes questions to users’ mobile apps for
fast engagement and a quick view into firm-wide knowledge on specific safety issues. Consider 3S
Services, an engineering, procurement and construction (EPC) contractor, which utilized KPA to enhance
its compliance with safety standards. The KPA learning management system (LMS) provided 3S Services
with visibility across firm-wide training statuses.
• Consulting expertise for buyers seeking a proactive safety software provider.
For buyers seeking proactive assistance in meeting safety targets, KPA’s consulting division offers
compliance audit and workplace health and safety services. On-site or virtual workplace services
complement safety management software by guiding clients through safety programme development
and regulatory programme assistance, to reduce injury and illness rates, decrease workers’ compensation
costs and increase productivity. KPA customers can leverage consultants’ regulatory knowledge to
distinguish the relevant actions needed to meet U.S. Department of Transportation (DOT), U.S.
Environmental Protection Agency (EPA) and Occupational Safety and Health Administration (OSHA)
requirements.
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Source: Verdantix
F I G U R E 1 5
KPA Safety Management Solution Overview
Category Attributes Details
Vendor name KPA
HQ Colorado, USA
Founded 1986
Solution name KPA EHS Software
Solution components Desktop browser, native mobile app, progressive web app
Differentiating featuresSafety consulting expertise, breath and depth of training
solutions
Number of customers 9,000+
Location of customers
EMEA: 0%
Americas: 99%
APAC: 0%
RoW: 1%
Size classification of
customers
SMEs: 85%
Large enterprise: 15%
Deployment models used by
customersMulti-tenant cloud: 100%
Industry focusConstruction, manufacturing, energy, agriculture, logistics,
automotive
Example named customers 3S Services, AutoNation, ELLWOOD, Toyota
Vendor overview
Safety
management
software offering
Safety
management
customer footprint
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Noggin’s Mobile-First Platform Offers Deep Safety Capabilities Whilst
Integrating Security And CEM Functionality
Founded in 2005 and headquartered in Sydney, Noggin’s platform provides incident management and
organizational resilience solutions for firms of all sizes. The Software as a Service (SaaS) provider predominantly
serves customers in medium- to low-risk industries, such as transport, government and aviation (see Figure 16).
With more than a quarter of a million users of its safety management software product, and a variety of global
customers, Noggin has cemented its ability to serve both large organizations and small and medium-sized
enterprises (SMEs). Although Noggin’s client base is concentrated within the Asia-Pacific (APAC) region, the firm
has additional sites in the US and UK, to serve its increasingly geographically dispersed client base. Verdantix
finds that Noggin:
• Offers safety solutions that seamlessly integrate with CEM modules.
Noggin’s safety software centralizes all safety processes for users to access via an intuitive platform that
follows International Organization for Standardization (ISO) standards. The platform assists users in
reducing the risk of non-conformances by automating processes and producing detailed safety reports.
For example, during incident management procedures, Noggin can automatically assign users tasks and
content specific to the incident type. Additionally, a shared guide prompts users to proceed through the
incident life cycle. For critical incidents, Noggin’s safety offering integrates with its crisis and emergency
management modules, allowing users to quickly elevate an incident to a critical event. Once escalated, the
software notifies relevant personnel and automates data-sharing across the provider’s Work Safety, Crisis
and Emergency Management modules.
• Supports firms in accelerating their safety maturity via a highly configurable no-code platform.
Noggin’s no-code platform provides customers with a highly configurable offering. Users can easily create
custom data models, forms, screens and dashboards, reports, workflows, maps and charts. Buyers
desiring bespoke solutions are even able to create modules from scratch. Complementing Noggin’s drag-
and-drop user interface (UI) is a library of best practice templates that allow safety teams to swiftly gain
value from the software. The library includes datasets, risks and controls, and data visualizations. Such
features are particularly beneficial for SME firms with limited EHS resources and organizations seeking to
quickly garner value from their EHS systems.
• Has added functionality to aid platform accessibility and cater to employee wellbeing needs.
In the past year, Noggin has added functionality that improves solution accessibility and aids data entry,
ultimately leading to improved safety outcomes. For instance, the firm has added public forms that
enable employees and contractors to enter information into Noggin’s platform without login details. The
forms are made quickly accessible via a link or quick response (QR) code. Noggin also recognizes the
increasing emphasis on employee wellbeing and its correlation with safety performance. The firm’s
provision of a mental health and wellbeing module is evidence of its multi-pronged approach to safety
management, which aims to support EHS professionals in reducing safety risks arising from mental health
issues.
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Source: Verdantix
F I G U R E 1 6
Noggin Safety Management Solution Overview
Category Attributes Details
Vendor name Noggin
HQ Sydney, Australia
Founded 2005
Solution name Noggin Safety and Security Platform
Solution componentsDesktop browser, native mobile app, progressive web app,
IoT sensor integration via API
Differentiating featuresIntegrated safety management, critical event management,
business continuity and security capabilities
Number of customers 150+
Location of customers
EMEA: 4%
Americas: 11%
APAC: 85%
Size classification of
customers
SMEs: 89%
Large enterprise: 11%
Deployment models used by
customersMulti-tenant cloud: 100%
Industry focusLogistics, government, aviation, utilities, higher education,
entertainment venues, healthcare, financial services
Example named customers
Allstate Insurance, Australian national and state
governments, Etihad Airways, Fortescue Metals Group,
Gatwick Airport
Vendor overview
Safety
management
software offering
Safety
management
customer footprint
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Origami Risk Offers A Single Platform To Meet Customers’ Safety And Risk
Management Needs
Origami Risk was founded in 2009 by industry experts seeking to create a single-version, cloud-based risk
management information system (RMIS) platform. Since its inception, the Chicago-headquartered software
provider has established offices in London, Philadelphia, Denver, Atlanta and Salt Lake City (see Verdantix
Origami Risk Integrates EHS And Risk Management Solutions Across A Unified Platform). The firm has also
expanded its product offering to encompass dedicated EHS, governance, risk and compliance (GRC) and
property and casualty (P&C) claims, as well as policy administration and healthcare solutions. An extensive US
presence and expanding product portfolio has helped Origami Risk accrue more than 700 clients across a range
of industries, including logistics, manufacturing, food and beverage, retail, hospitality and construction (see
Figure 17). Verdantix finds that Origami Risk offers:
• Well-rounded safety management software with dedicated BBS capabilities.
As part of its safety management offering, Origami Risk offers Audits and Inspections, BBS Observations,
Incidents Management, Safety Meetings and Analytics modules. Via its dedicated behaviour-based safety
(BBS) workflows, users can easily detect behavioural trends and trigger corrective actions, create
observation templates with scoring criteria, and conduct observations both online and offline. Safety
leaders receive oversight of progress towards safety improvement goals, which can be tracked according
to location, safety score, task category and other metrics. Recognizing the importance of BBS, the firm
released a host of new dashboards and online tools in January 2021 to speed up the enterprise-wide
implementation of safety initiatives.
• Solutions suited to firms that require operational risk management capabilities.
In addition to safety management functionality, Origami Risk offers a process safety management (PSM)
module to meet growing customer demand for operational risk solutions. The PSM module covers
chemicals management, job safety analysis (JSA), lockout/tagout (LOTO) and permit-to-work functionality.
Through its comprehensive JSA functionality, EHS professionals are properly supported in developing
training and in reducing the risk level of jobs. JSAs can be organized by role, location, facility, department
or supervisor, allowing them to be easily accessed and reviewed, based on a series of factors such as risk
level, accident rate or controls in place. Origami Risk also caters for specialized safety risks such as driver
safety.
• A single platform catering to EHS, RMIS and GRC requirements.
Origami Risk allows safety management software buyers to not only manage safety and operational risk,
but also to oversee enterprise risk management (ERM) and GRC via a single platform. The provision of
RMIS and GRC capabilities allows clients to remove silos between disparate solutions, identify
interconnected risks, consolidate claims and policy data, and ensure that reporting capabilities provide
the insights needed for an integrated response. Thus, safety leaders benefit from improved visibility of
safety initiatives and the related impacts on incidents, injuries, hazards, risks, citations, litigations and
fines.
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Source: Verdantix
F I G U R E 1 7
Origami Risk Safety Management Solution Overview
Category Attributes Details
Vendor name Origami Risk
HQ Chicago, Illinois, USA
Founded 2009
Solution name Origami Safety Management
Solution componentsDesktop browser, native mobile app, progressive web app,
wearable device integration (proof of concept)
Differentiating features Integrated EHS, RMIS, GRC and healthcare capabilties
Number of customers 700+
Location of customers
EMEA: 5%
Americas: 93%
APAC: 1%
RoW: 1%
Size classification of
customers
SMEs: 48%
Large enterprise: 52%
Deployment models used by
customersMulti-tenant cloud: 100%
Industry focus Industry-agnostic
Example named customers Fenix Marine Services, Compass Group, King County Metro
Vendor overview
Safety
management
software offering
Safety
management
customer footprint
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SafetyCulture’s Mobile-First Platform Supports Firms In Meeting EHS And
Operational Business Needs
Launching its checklist app iAuditor in 2012, and evolving into an operations platform, SafetyCulture has
undergone rapid growth fuelled by private equity (PE) interest, leading to a $1.6 billion valuation in May 2021.
The firm’s entirely mobile-based safety management solution centres around two primary software offerings:
iAuditor, an inspection, issue capture and corrective action platform; and EdApp, a micro-learning and learning
management system (LMS) solution. Whilst SafetyCulture is headquartered in Sydney, additional offices in the
US, the UK and the Philippines support a global customer base active in over 85 countries (see Figure 18).
SafetyCulture provides:
• Software designed to empower frontline workers and streamline manual processes.
SafetyCulture’s iAuditor platform is designed with frontline workers at the fore; its seamless user interface
(UI) allows workers to quickly and comprehensively capture incidents and near-miss events on the app.
The platform equally supports administrative users with a host of automated workflows and time-saving
functionality. For instance, iAuditor allows firms to quickly convert paper or Excel checklists into
customized forms. Additionally, pre-configured logic accelerates form completion by prompting or hiding
fields based on submitted answers. Although large enterprise users tend to export data to their business
intelligence (BI) tool of choice, small and medium-sized enterprises (SME) can leverage iAuditor’s real-time
analytics dashboard that integrates data from both in-app observations and Internet of Things (IoT)
sensors.
• Highly accessible software, supporting firms of all sizes in rapid deployments.
The free-to-download iAuditor app allows organizations to quickly benefit from its entire suite of
inspections functionality. SafetyCulture’s ‘freemium’ sales model results in an accessible and transparent
pricing structure that has led to the firm accruing more than 54,000 clients globally. SafetyCulture utilizes
this vast network by allowing customers to develop and share forms amongst its community of users.
Thus, the firm currently boasts more than 85,000 pre-built checklists. Further benefits of the lightweight
app-based platform can be found in deployment times. Consider Coles Supermarkets, which rolled out
iAuditor across its 760 store locations within a vastly accelerated timeframe.
• Rapidly expanding functionality to cover training, IoT sensors and insurance provider integrations.
Customer growth and PE funding has empowered SafetyCulture to broaden its offering. For instance, in
September 2020 the firm added comprehensive training capabilities via the acquisition of EdApp, a
mobile-first training content and LMS solutions provider. Additionally, a concerted focus for the firm has
been building out its IoT sensor integration capabilities. Its sensor-agnostic platform allows customers to
purchase sensors directly, streamlining integration. Users can then define critical ranges and triggers that
notify administrative users of unsafe scenarios and prompt actions. Through its Mitti solution,
SafetyCulture rewards businesses with favourable insurance premiums, using both EHS data and
behaviour-based pricing.
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Source: Verdantix
F I G U R E 1 8
SafetyCulture Safety Management Solution Overview
Category Attributes Details
Vendor name SafetyCulture
HQ Sydney, Australia
Founded 2012
Solution name iAuditor
Solution componentsDesktop browser, native mobile app, progressive web app,
IoT sensor integration
Differentiating featuresEase of implementation, ease of use, accessible pricing
structure
Number of customers 54,000+
Location of customers
EMEA: 40%
Americas: 40%
APAC: 20%
Size classification of
customers
SMEs: 81%
Large enterprise: 19%
Deployment models used by
customersMulti-tenant cloud: 100%
Industry focus
Manufacturing, construction, mining & metals, power
utilities, logistics, retail, hospitality, facilities management,
airlines
Example named customersColes Supermarkets, Footasylum, KiwiRail, London City
Airport, Schneider Electric
Safety
management
customer footprint
Vendor overview
Safety
management
software offering
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Safety Plus Leverages Its Safety Consulting Expertise To Deliver Software
Suited To US-Based Buyers
Founded in 1991 and headquartered in Alabama, Safety Plus originated as a safety consulting firm focusing on
risk management and loss control programmes. The firm built out its software offering in 2014 through the
release of SafetyPlusWeb, a stand-alone safety management software platform designed to help organizations
in the US manage their safety programmes. Since its release, Safety Plus has amassed over 1,000 clients and
110,000 active users across a variety of medium- to very high-risk industries, including oil and gas, construction
and transportation (see Figure 19). The firm’s safety consulting background provides it with a deep-rooted
understanding of the safety issues facing customers, as well as enabling it to supplement its software offering
with safety services expertise (see Verdantix Safety Plus’s Solutions Offer Granular Insights Into Worker Safety).
We found that Safety Plus:
• Offers well-rounded safety management capabilities for firms seeking compliance with US
regulations.
Safety Plus provides broad safety management functionality, concentrating on compliance with US-centric
regulations, such as those of the Environmental Protection Agency (EPA), the Mines Safety and Health
Administration (MSHA), the U.S. Occupational Safety and Health Administration (OSHA) and, the U.S.
Department of Transportation (DOT). For instance, using in-built forms, users can capture OSHA 300,
300A, and 301 data, to auto-generate OSHA logs by department and location. For risk management,
customers can identify hazards and prioritize these based on their risk categorization. Safety Plus focuses
on streamlining safety management through the automated notification of hazards to relevant personnel
and the use of analytics to identify trends in incident and inspection data.
• Has developed its platform to mitigate the risk of non-conformances.
In the past year Safety Plus has developed its platform by focusing on functionality designed to relieve the
administrative burden on EHS teams and maintain compliance. The firm has added self-registration
functionality for firms with high employee turnover, empowering third parties to add themselves to the
hiring client's SafetyPlusWeb profile. Once added, individuals receive access to assigned trainings based
on their job title, job tasks and job location. Moreover, a new Tasks module allows administrators to
assign singular or recurring tasks to any employee, based on regulatory needs, identified hazards from
audits and inspections, and workplace incidents.
• Boasts a proven learning management system with a strong library of training resources.
Safety Plus offers clients a learning management system (LMS) with more than 80 native safety videos
and tests and over 500 toolbox talks. Each employee receives an individualized training portal that can be
accessed via a desktop browser or mobile device. Users can then configure business rules to automate
the distribution of training material, certificates and supporting documentation. When training certificates
are nearing expiration, both employees and supervisors receive automated alerts notifying them of the
upcoming deadline, according to pre-defined triggers. Safety Plus’s depth of safety training capabilities
and use of automated reminders has led to increased engagement amongst customers. Consider Metal
Trades, a US-based heavy steel fabricator, which witnessed a 97% increase in completed training within
five months of deploying SafetyPlusWeb.
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Source: Verdantix
F I G U R E 1 9
Safety Plus Safety Management Solution Overview
Category Attributes Details
Vendor name Safety Plus
HQ Alabama, USA
Founded 1991
Solution name SafetyPlusWeb™
Solution components Desktop browser, native mobile app, progressive web app
Differentiating features In-house safety consulting expertise
Number of customers 1,000+
Location of customersAmericas: 99%
RoW: 1%
Size classification of
customers
SMEs: 80%
Large enterprise: 20%
Deployment models used by
customers
On-premise: 5%
Multi-tenant cloud: 95%
Industry focusManufacturing, construction, oil & gas, logistics, heavy
industrial, municipalities
Example named customersAndritz, Evonik, FirstEnergy, Host Terminals, Summit
Materials, Thomas Concrete
Safety
management
customer footprint
Vendor overview
Safety
management
software offering
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Simple But Needed’s Mobile-First Safety Management Platform Is
Supplemented By Robust Customer Support
Simple But Needed, also known as SBN, provides a mobile-focused safety and risk management solution that
was first released in 2009 (see Verdantix Simple But Needed Aims To Make Safety Compliance More Accessible
With Its Mobile-Focused Safety Management Solution). The firm focuses on providing software solutions that are
quick to implement and easy to use, whilst still allowing for the management of complex safety use cases and
data analysis. The provider serves customers across varied industry verticals, including construction, insurance,
life sciences and oil and gas (see Figure 20). Verdantix finds that SBN provides:
• Safety management solutions for buyers desiring rapid implementation timelines.
SBN serves more than 400 safety management customers globally, the majority of which are from the
small and medium-sized enterprise (SME) segment. Customers in this market segment often face limited
implementation resources. SBN provides buyers with an easy-to-configure mobile app and a web-portal-
based platform that accelerates implementation timelines for both small enterprises and global firms.
Additionally, once deployed, users can quickly draw benefits from the platform. This is due to an
extremely intuitive user interface (UI), which reduces the need for training by making it easy for users to
fully access the platform’s functionality, from initiating inspections to assigning corrective and preventive
actions (CAPA).
• Software that can handle a broad range of safety use cases.
SBN provides customers with wide-ranging out-of-the-box safety management software use cases. For
example, SBN can be utilized for hot work, incident tracking and observations, confined space, near-miss,
lockout/tagout (LOTO), daily safety walkthroughs, and Occupational Safety and Health Administration
(OSHA), National Fire Protection Association (NFPA) and International Organization for Standardization
(ISO) compliance. The compliance-driven safety solution supports customers in developing easy-to-follow
observation checklists, to improve data-gathering. Consider SBN’s Engage+ module, which provides staff
with self-guiding safety observation reporting tools that lead to large, standardized data sets. Safety
teams can then leverage SBN’s comprehensive business intelligence (BI) tools or integrate with third-
party systems using its open application programming interface (API).
• A continuously developing mobile-first solution alongside strong customer support services.
SBN remains true to its founding principle that ‘the best idea wins’. The firm attributes the intuitive nature
of its software platform to a product development process guided by customer feedback. For instance, in
the past year SBN has launched a series of COVID-19-initiated product enhancements, such as integration
with temperature-screening kiosks, to support customers in re-opening workspaces. SBN also
emphasizes its strong customer support services. For example, customer support does not vary according
to licence size, and the firm provides continuous optimization and training resources for customers at no
additional charge.
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Source: Verdantix
F I G U R E 2 0
Simple But Needed Safety Management Solution Overview
Category Attributes Details
Vendor name Simple But Needed
HQ San Francisco, California, USA
Founded 2009
Solution name SBN Plus Platform
Solution componentsDesktop browser, native mobile app, progressive web app,
IoT sensor integration
Differentiating features Mobile-first platform, ease of implementation
Number of customers 420+
Location of customers
EMEA: 5%
Americas: 92%
APAC: 2%
RoW: 1%
Size classification of
customers
SMEs: 88%
Large enterprise: 12%
Deployment models used by
customers
On-premise: 3%
Single-tenant cloud: 1%
Multi-tenant cloud: 96%
Industry focusPharma & life sciences, oil & gas, manufacturing,
insurance, public transit
Example named customersBerkshire Hathaway, Caterpillar, Chevron, U.S. Department
of Veterans Affairs
Vendor overview
Safety
management
software offering
Safety
management
customer footprint
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Vector Solutions Presents Broad Safety Management Capabilities For
Customers Seeking Compliance With US Standards
Florida-headquartered provider Vector Solutions was founded in 1999 as RedVector, an integrated training and
performance solutions firm for engineering and construction industries. Over the past 10 years, Vector Solutions
has made a string of strategic acquisitions to broaden and deepen its expertise. The Software as a Service (SaaS)
provider now offers industry-focused solutions across four product verticals: training and learning, risk
management, workforce management and operational readiness. The provider’s safety management software
offering, Vector EHS Management, formerly known as IndustrySafe, was acquired in 2017 and sits within its risk
management vertical. The firm has five locations across North America, allowing it to meet the needs of a
primarily US-headquartered customer base (see Figure 21). Verdantix finds that Vector Solutions provides:
• US-focused safety capabilities supported by robust business intelligence tools.
Vector Solutions’s EHS Management product delivers functionality across five core safety management
areas. Owing to a 95% US-based customer pool, Vector Solutions prioritizes compliance with Occupational
Safety and Health Administration (OSHA) standards. For instance, Vector EHS Management can
automatically determine if a workplace incident is OSHA reportable or recordable; customers can
generate regulatory reports for OSHA 300, 300A and 301 logs; and pre-built inspection checklists can be
linked to OSHA regulatory standards, such as 29 CFR 1910 and 1926 Construction Safety. Complementing
Vector Solutions’s safety capabilities are robust reporting tools that encompass more than 150 pre-built
leading and lagging indicators. Safety managers can schedule automated reports on a recurring basis,
providing EHS teams with up-to-date visibility into safety performance.
• Extensive safety training capabilities, with both in-house and custom content.
Having originated from a training background, safety training and development emerges as a focal point
of Vector Solutions’s offering. The platform provides in-house interactive and mobile-based training
content, as well as training management capabilities. For instance, users can assign, monitor and report
on course completions, as well as identify skill gaps by tracking training requirements. Customers can also
develop and upload custom training content and tests. Consider West Pierce Fire & Rescue, which was
able to disseminate custom training videos using Vector Solutions’s platform, consequently lowering the
barrier to entry for new recruits. Currently each of Vector Solutions’s four products are distinct offerings;
looking forward, the firm wishes to develop integrations to provide customers with a single entryway to
its entire suite of SaaS products.
• An expanding set of mobile safety management capabilities, bolstered by strategic acquisitions.
Vector Solutions’s acquisition of LiveSafe, a mobile safety solutions provider, in October 2020 has
expanded its safety capabilities for remote workers. LiveSafe brings real-time mobile risk prevention,
reporting and response capabilities, furthering Vector Solutions’s strategy of providing integrated safety
solutions. Vector EHS Management's native mobile app allows users to record incidents and inspections
and conduct behaviour-based safety (BBS) observations and corrective and preventive actions (CAPA),
whilst offline in the field. Once a connection is established, users can upload the data to the Vector EHS
Management platform for further analysis and reporting.
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Source: Verdantix
F I G U R E 2 1
Vector Solutions Safety Management Solution Overview
Category Attributes Details
Vendor name Vector Solutions
HQ Tampa, Florida, USA
Founded 1999
Solution name Vector EHS Management
Solution components Desktop browser, native mobile app
Differentiating features Extensive training capabilities and US regulation support
Number of customers 500+
Location of customers
EMEA: 3%
Americas: 95%
APAC: 2%
Size classification of
customers
SMEs: 92%
Large enterprise: 8%
Deployment models used by
customersMulti-tenant cloud: 100%
Industry focusConstruction, manufacturing, power utilities, government,
logistics, universities
Example named customers Culligan, Energizer, Panasonic, Parsons Corporation
Safety
management
customer footprint
Vendor overview
Safety
management
software offering
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Xybion’s Customizable Platform Is Targeted At Buyers In Strongly
Regulated Industries
Founded in 1977, Xybion initially supported pharmaceuticals firms in managing R&D and drug safety testing for
US Food and Drug Administration (FDA) submissions (see Verdantix Xybion Offers A Single Cloud Solution For
Safety, Occupational Health, Risk, Compliance And Claims Management). Since its inception, Xybion has
maintained its focus on highly regulated industries, whilst expanding its capabilities to cover pre-clinical R&D
management, digital lab management, compliance, quality and risk management, and workplace health and
safety. Its cloud-based platform aims to aggregate data and processes surrounding incidents and compliance
whilst connecting customers with partners, suppliers and regulatory bodies. Central to Xybion’s offering is its
Emidence XD platform, which features a built-in rules engine to automate business processes and a built-in
forms engine for automated data capture. Xybion has offices in four locations across the US, Canada, Germany
and India, and serves more than 160 clients in 25 countries across all its offerings. Verdantix finds that Xybion:
• Offers unified safety solutions positioned towards three buyer types.
Xybion’s safety solution is targeted towards buyers in regulated industries, such as life sciences,
healthcare, government and pharmaceuticals (see Figure 22). The firm leverages more than 40 years’
experience in the life sciences sector to provide customers with industry-specific safety expertise.
Additionally, Xybion’s integrated digital lab management, pre-clinical R&D management and health and
safety solutions can provide life sciences firms with a single solution across their safety, critical
environment and compliance management needs. Xybion’s safety management solution offers modules
for three buyer groups: employers, insurance carriers and third-party administrators, and healthcare
providers. Across all buyer groups, Xybion underlines its ability to integrate safety data from both internal
and external sources into a single database.
• Provides customizable software for rapid adaptation to changing business requirements.
Xybion’s highly customizable solution allows customers to utilize both out-of-the-box functionality and to
tailor software interfaces to meet individual business needs. This rapid customizability is facilitated by the
use of a low-code platform, empowering Xybion’s ‘Your Process-Your Way’ positioning. Customers that are
fast-growing or that undergo frequent safety process changes should consider the added flexibility that
Xybion’s low-code platform offers. For instance, Northwell Health, New York's largest healthcare provider,
was able to quickly adapt its safety software according to changing functional requirements.
• Has broad incident management capabilities supported by mobile functionality.
Xybion provides extensive incident management functionality, covering near-miss workflows, regulatory
templates, compensation claims, absence management, case management and corrective and preventive
actions (CAPA). Additionally, software supports all stakeholders in the management of workers' injury life
cycles, from pre-injury to compensation and a safe return to work. Robust mobile functionality supports
incident management through injury and accident reporting, whilst providing a host of other online and
offline functionality. For instance, any reported incident can be shared across all interested parties by the
affected worker via the mobile app.
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Source: Verdantix
F I G U R E 2 2
Xybion Safety Management Solution Overview
Category Attributes Details
Vendor name Xybion
HQ New Jersey, USA
Founded 1977
Solution name Emidence XD
Solution componentsDesktop browser, native mobile app, progressive web app,
IoT sensor integration
Differentiating features Life sciences expertise
Number of customers <10
Location of customers Americas: 100%
Size classification of
customers
SMEs: 70%
Large enterprise: 30%
Deployment models used by
customers
Single-tenant cloud: 30%
Multi-tenant cloud: 70%
Industry focusPharma & life sciences, healthcare, pharmaceuticals,
insurance
Example named customersBoehringer Ingelheim, Johnson & Johnson, Northwell
Health, Pfizer
Vendor overview
Safety
management
software offering
Safety
management
customer footprint
W W W . V E R D A N T I X . C O M
V E R D A N T I X C A P A B I L I T I E S
RESEARCH, ADVISORY, INSIGHTS & EVENTS
Through our research activities and independent brand positioning we provide clients with:
Research relationships based on an annual research subscription
Confidential advisory services such as commercial due diligence
Thought leadership studies for brand building and lead generation
Executive summits, roundtables and webinars
Advisory workshops to rapidly increase your sector knowledge
Multi-country and complex customer survey projects
Marketing campaign support with analysts and content
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Environment, Health & Safety
Focuses on the software and services
markets that enable corporations to improve
their performance across environment,
health and safety including compliance, risk
and performance.
Operational Excellence
Focuses on helping managers in operations, asset
reliability, process safety and maintenance roles
to leverage technologies which enhance
production reliability, asset health and
operational safety.
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Focuses on software, intelligent building
technologies and consulting services that
enable real estate and facilities executives
to optimize the value and performance of
their building portfolios.
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Focuses on the decisions of investors, tech
providers, financial services firms and corporate
leaders. Conducting in-depth research on the full
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succeed with ESG and sustainability strategies.
Verdantix is an independent research and advisory firm with expertise in digital strategies
for Environment, Health & Safety, ESG & Sustainability, Operational Excellence and Smart
Buildings. Our mission is to anticipate the insights and data that our clients need so you can succeed
with growth strategies, invest wisely and optimize performance.