Business Letter video video Used to Share ideas Request information Apply for a job Order products...
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Transcript of Business Letter video video Used to Share ideas Request information Apply for a job Order products...
Business Lettervideo
Used to Share ideasRequest informationApply for a jobOrder productsRegister complaints
More Formal
Usually do not know the person contacted.E-mail has replaced much of this correspondence.
Text Book Page 512
Semi-Block Form (may also be in Block Form)Heading – Why?Inside Address Colon follows salutation
Dear Sir or Madam:
Body of Letter
Explain the purpose of the letter.Be clear and concise.Write in polite and formal style.Conclude with a suggestion or action item.
Closing
Capitalized and end with a comma.Be appropriate.
Sincerely,Respectfully,
Handwritten signature above typed name.
Sample letter with line
spacing and margins.
Sample LetterBE SURE TO ADD PROPER ADDRESSES AND HEADINGS
Dear Sirs:I'm afraid that the enclosed (xyz) product doesn't work. It is the third one I've had to return this month (see attached correspondence).
I bought it from ABC stores at Newtown, Big County on (date). I was careful to follow the instructions for use.
Other than the three I've had to return recently, I've always found your products to be excellent. I'd be grateful if you could send a replacement and refund my postage (state amount).
I really appreciate your help.
Yours faithfully,signatureJ Smith (Mrs)Enc.
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