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What is Communication?

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What is Communication?

 Presented by:

Student Name Roll Number

1. Nilesh Desai 10

2. Sanjog Devrukhkar 113. Parag Patil 35

4. Tejas Shah 36

5. Sachin Strode 44

6. Shrutika Paradkar 46

Presented to:

Ms. S. Ganga(MFM 2008-11 SEM  –  III)

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DefinitionCommunication is the art of transmitting

information ,ideas and attitudes from one person toanother.

Communication is the process of meaningfulinteraction among human beings.

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Characteristics of communication

Communication is unintentional as well as

intentional

Communication is dynamic process

Communication is systemic

Communication is both Interaction and

transaction

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Process of communication

Message Encoding Medium Decoding

Decoding Medium Encoding Message

Receiver

(now sender)Sender

Transmission Phase

Feedback Phase

NOISE

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Objectives of communication

Information

It consists of facts and figures and data which can be

arranged in different patterns required for different

purposes.

Information does not include emotion.

Persuasion

Persuasion means making efforts to change or influencethe attitudes and behaviour of the others.

It is achieved by skilful appeal to emotion.

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To Entertain

To Relate To Integrate

To Motivate

To Train

Communication

Other Important Objectives of communication

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Methods of Communication

Verbal

e.g.: Spoken words

Written words

Non verbal

e.g.: Body language

Visual images

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Methods of Communication

Intrapersonal Communication

Interpersonal Communication

Group Communication

Mass Communication

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Media and Modes of Communication

Face to Face

Verbal Communication

transmitted electronically

Personally addressed

written communication

Impersonal written

communication

Internet, Intranet,

Groupware

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Channels of Communication

External

Internal

Employee

Upward communication

• Suggestions for improvement

• Disputes

• Performance Reports

Horizontal Communication

• Advice to other departments

• Co-ordination with other departments

• Problem solving for the other departments

• Problem solving within departments

Downward communication

• Jobs instructions

• Plans Policies

• Procedures and rules

•

Performance feedback and goals

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Communication Networks

Wheel Network

Circle Network

Chain Network

All Channel Network

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Barriers to communication

Physical Barriers

Language Barriers

Socio-Psychological

Organizational

Cross cultural

...//...

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Importance of communication

Large Size Organizations

Technological Improvements

Growth of Trade Union Emphasis on Human

Relations

Public Relations

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Bibliography

 www.wikipedia.com 

 www.google.co.in   www.youtube.com

Effective Communication by Bhushan Bhatia

International Journal of Communication

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