Bud Airport Guide 2015 Corr v4
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Transcript of Bud Airport Guide 2015 Corr v4
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Reptri kalauzAirport guide
2015
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TA
RTALOMJEG
YZK
2
TARTALOMJEGYZK
Bemutatkozs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4ti clok. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Parkols s kzlekeds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Utasfelvtel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Utasbiztonsgi ellenrzs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Tranzit s beszlls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Klnleges ignyek. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Vsrls s gasztronmia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40Egyb szolgltatsok. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42VIP szolgltatsok. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Repltri vrk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Elveszett poggysz. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Kiltterasz. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Szolgltatsok zleti partnereknek. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Lgitrsasgi elrhetsgek . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Kapcsolat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Tudtad-e, hogy... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
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CONTEN
TS
3
CONTENTS
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Travel destinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Parking and transport. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Check-in. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Passenger security screening. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Transit area and boarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Special needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Shopping & dining. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Other services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43VIP services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Lounges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Lost luggage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Observation terrace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Services for business partners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60Airline contact details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Contact information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Did you know... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
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BE
MUTATKOZ
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KEDVES PARTNERNK!Az elmlt kt vben mindkt alkalommal Budapest nyerte el a rgi legjobb repltere cmet. A Kelet-Eurpa legjobb replternek jr Skytrax-dj az egyik legrangosabb szakmai kitntets, amit a nem-zetkzi lgikzlekedsben elrhettnk. Ugyanakkor ez egy nagyon fontos visszajelzs is a szmunk-
ra, valamint minden repltri partner s szolgltat szmra, hogy a tavaly elrt siker nem egyszerialkalom volt. Bebizonytottuk, hogy kpesek vagyunk a szolgltatsaink minsgt s a kivl telje-stmnyt nemcsak megtartani, hanem tovbb nvelni. Teljes mrtkig hisznk abban, hogy az egy-re szlesebb kr knlatunk s szolgltatsaink hozzjrulnak az utazs lmnyhez. A dj ismteltodatlse megerst bennnket abban, hogy j ton haladunk, s innovatv szemlletnk elismersretallt utasaink krben, szmunkra pedig ez a legfbb mrce.
A Budapest Airport tbb mint 30 orszg 80-nl is tbb clllomsval knl kzvetlen sszekttetst. Akorbbi desztincik kre 2014-ben tovbb ersdtt, jabb lgitrsasgok lptek a budapesti piacra, ami
rvn jelentsen bvltek az elrhet jratok Budapestrl egyebek mellett London, Prizs, Isztambul, Bar-celona, Dubaj s Tel Aviv replterre. A bvtseknek s az j jratnyitsoknak kornt sincs vge: a 2015-s nyri menetrend tucatnyi j desztincival indult Budapesten, idn jra megjelennek a hossz tv sa tengeren tli jratok is: Toronto, Montrel s Peking is elrhetv vlik kzvetlen jrattal Budapestrl.
Hogy a jrathlzat bvlsn kvl pr jelentsebb beruhzst emltsnk: az elmlt vben mintegy 2milli eur rtkben feljtottuk mindkt futplyt, s elvgeztk a kapcsold teljes kr fnytechni-kai karbantartst. Megjult a kisgpes terminl (GAT) s bvlt a terminlon elrhet lounge szolglta-tsok kre is. Idn egy jabb karbantart hangrt ptnk a repltr mszaki eltern s megkezdjk
a mszeres leszllt egysg (ILS) cserjt.Elmondhat teht, hogy a jrathlzatunkkal egytt a repltri infrastruktra s a szolgltatsok kreis bvlt s fejldtt, ezzel adva alapot jelen kiadvnyunk sszelltsra. A kvetkez oldalakon sze-retnnk nnek bemutatni a repltren jelenleg elrhet szolgltatsok szles krt, hogy ezzel ismegknnytsk a budapesti repltrrel kapcsolatban az gyfelei rszrl felmerl krdsekre valminl knnyebb s pontosabb vlaszadst. Bzunk benne, hogy kiadvnyunkat n is hasznosnak ta-llja, s mindennapi munkja sorn segtsgre lesz.
Budapest AirportMagasan a legjobb!
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IN
TRODUCTION
5
DEAR PARTNER!Over the past two years, Budapest Airport was named the best airport in the region both times. TheSkytrax Award for best airport in Eastern Europe is one of the most prestigious professional accoladesthat we could achieve in international aviation. It is also important feedback for us and all airport part-
ners and service providers, that last years success was not a one-off. We have proven that we are notonly able to maintain our excellent service quality and performance, but also to improve it further. Wefirmly believe that our ever broader range of services and our services contribute to the travel experi-ence. Winning this award for the second time strengthens our belief that we are on the right track, andthat our passengers appreciate our innovative approach. For us, this is the most important benchmark.
Budapest Airport offers direct aerial connections to more than 80 destinations in over 30 countries.The number of destinations increased further in 2014 as new airlines entered the market in Budapest,whereby the choice of flights available to London, Paris, Istanbul, Barcelona, Dubai and Tel Aviv, amongst
other destinations, has been significantly expanded. And that is by no means the end of the frequencyincreases and new flights; the 2015 summer schedule features a large number of new destinations,including the reappearance of long haul and transatlantic flights, as Toronto, Montreal and Beijing haveonce again become accessible with direct services from Budapest.
In addition to our route development efforts, we would like to highlight a few large capital expenditureprojects; over the past two years, we renovated both runways at a cost of approximately 2 million EUR,and performed comprehensive maintenance works on the related ground lighting infrastructure. TheGeneral Aviation Terminal has been renovated, and the lounge services available at Terminal 2 have
been expanded. This year we are building a new aircraft maintenance hangar next to the technicalapron, and will commence the replacement of the instrument landing system (ILS).
Thus it is apparent that not only our route network, but our airport infrastructure and services have alsobeen expanded and developed, providing a good basis for compiling this publication. Over the nextpages, we would like to present to you the wide range of services available at the airport, to make iteasier for you to provide precise answers to any questions raised by your clients in connection withBudapest Airport. We hope that you will find this publication useful in your daily work.
Budapest AirportWhere everything takes off!
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TICLOK
6
AirTransat Toronto/MontrealIberia Madrid
Skygreece Airlines TorontoAir China BeijingSAS StockholmVueling Rome
Ryanair Athens, CopenhagenWizzair Lisbon, Maastricht, Hurghada, Alghero (seasonal),
Glasgow, Bologna, Teneriffe
J JRATOK S LGITRSASGOK 2015-BEN (NYRI SZEZON)ROUTE LAUNCHES AND NEW AIRLINE PARTNERS IN 2015 (SUMMER SEASON)
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TI CLOK S LGITRSASGOK 2015-BENDESTINATIONS AND AIRLINES IN 2015
ti clDestination
LgitrsasgAirline
ti clDestination
LgitrsasgAirline
ti clDestination
LgitrsasgAirlineAlghero Wizzair
Alicante Wizzair
Amsterdam KLM RoyalDutch Airlines
Athens AegeanRyanair
BarcelonaRyanairVueling AirlinesWizzair
Bari WizzairBasel EasyjetBeijing Air China
Belgrade Air SerbiaBelavia
Berlin EasyJetAir Berlin
Billund RyanairBirmingham WizzairBologna WizzairBourgas WizzairBristol Ryanair
BrusselsBrussels AirlinesRyanairWizzair
Bucharest Tarom
CairoEgyptair
Catania WizzairCologne Germanwings
Copenhagen NorwegianScandinavian
Corfu WizzairDoha Qatar AirwaysDortmund Wizzair
Dubai WizzairEmirates
Dublin Aer LingusRyanair
Dusseldorf GermanwingsEast Midlands Jet2.Com
Edinburgh Jet2.ComEindhoven Wizzair
Frankfurt LufthansaGeneva EasyjetGlasgow WizzairGothenburg WizzairHahn WizzairHamburg Germanwings
Helsinki FinnairNorwegian
Heraklion WizzairHurghada Wizzair
IstanbulTurkish AirlinesPegasus Airlines
WizzairKiev WizzairKutaisi WizzairLarnaca WizzairLeeds Jet2.Com
Lisbon TAP Air PortugalWizzair
London
EasyJetNorwegianBritish AirwaysWizzair
RyanairMaastricht Wizzair
MadridIberiaRyanairWizzair
Malaga WizzairMalmo Wizzair
Malta Air MaltaWizzair
Manchester Jet2.ComRyanair
Milan Ryanair
WizzairMinsk Belavia
Moscow AeroflotWizzair
Munich LufthansaNaples WizzairOslo NorwegianPalma de Mallorca Wizzair
Paris
RyanairAir FranceEasyJetTransavia France
Pisa RyanairPrague Czech AirlinesRhodos WizzairRiga Air Baltic
RomeRyanairAlitaliaVueling AirlinesWizzair
Rotterdam Transavia Airlines
StockholmNorwegianScandinavianWizzair
Stuttgart GermanwingsTampere RyanairTeneriffe Wizzair
Tel AvivEl-AlWizzair
Thessaloniki WizzairTirgu Mures Wizzair
Toronto Air Transat (onlyin the summer)
Venice RyanairVienna Austrian Airlines
Warsaw LOT Polish AirlinesWizzair
Zakinthos WizzairZurich Swiss International
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DESZTINCI
K
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DESZTINCIK 2015 (NYRI SZEZON)DESTINATIONS 2015 (SUMMER SEASON)
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D
ESTINATIONS
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RKOLSSKZLEKED
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GPKOCSIVALA repltr jl megkzelthet gpkocsival Bu-dapest brmely pontjrl. A vros kzpontjbl20 perc alatt lehet kirni a reptrre, az n. gyors-
forgalmi ton, amelyen haladva gyakorlatilagakadlymentesen kzelthetk meg a termi-nlok. A Budapestet tehermentest M0 aut-plynak ksznheten a repltr az orszgsszes autplyjval is kzvetlen sszektte-tsben van.
A repltr koordinti:
Budapest Airport 2. Terminl: 47 25 57.75szak, 19 15 41.03 Kelet, magassg: 147 m
BY CARThe airport is easily accessible by car from an-ywhere within Budapest. It usually takes about20 minutes to drive to the airport from the city
center via the express road, which normally pro-vides practically seamless access to the termi-nals. Thanks to the M0 ring road around Buda-pest, the airport also has a direct connection toall motorways in Hungary.
The coordinates of the airport:
Budapest Airport Terminal 2: 47 25 57.75 North,19 15 41.03 East, altitude: 147 m
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PARKOLSParkolink egsz vben 0:0024:00 rig tarta-nak nyitva.
A 2. Terminl mellett tbb mint 2600 parkolhelyll rendelkezsre, amelyek magukban foglaljk aPrmium Parkolt, a Terminl Parkolt, a HolidayParkolt, a Holiday Plus Parkolt, a Business Par-kolt s a Buszparkolt.
Minden parkolnk rztt s biztostott.
Online parkols
A Budapest Airport bevezette a www.bud.hu olda-lon az online parkolsi rendszert a repltr sz-szes, arra alkalmas parkoljban. Az online parko-ls lnyege, hogy legksbb 12 rval a tervezettinduls eltt, akr otthonrl a szmtgprl, akr
okostelefonrl elre lefoglalhat s kifizethet arepltri parkols. Az autsnak ezek utn csakki kell nyomtatnia a foglalsrl szl vonalkddalelltott bizonylatot. Ksbb, a repltri parkolbarve meg kell vrnia, amg a rendszm-felismerszmtgpes rendszer magtl kiad szmra egyjegyet s be lehet hajtani a parkolba.
Extra szolgltatsknt, a parkols foglals-
val egyidejleg kzi autmoss s a SkyCourtLongue all inclusive szolgltatsa is foglalhat.
Online foglals esetn parkolink a listarhoz k-pest jelents kedvezmnyekkel foglalhatak.
zleti lehetsg utazsi irodk szmra parko-lk rtkestse az online foglalsi rendszerenkeresztl jutalk alapon: az utazsi iroda a repl-tren ignybe vehet parkolsi szolgltatsokatkzvett utasai szmra. A parkolsi szolgltat-sokat az utazsi iroda foglalja le az utasok nev-ben s azt az utazsi csomagjval egytt, vagy
nll termkknt rtkesti. Az utazsi iroda aparkolsi szolgltatst a BUD online rendszer-ben tudja lefoglalni a sajt felhasznl nevvel sjelszavval trtn belpst kveten.
Bankkrtys fizets s F-s szmlk
gyfeleink a Parkol gyflszolglaton kvl br-melyik parkolban, a helysznen bankkrtyval is
kiegyenlthetik a parkolsi djat.F-s szmla krhet: a djfizet automatnlkapott bizonylat alapjn a parkolst kvet 15 na-pon bell. E-mail cm megadsval elektronikusszmla ignyelhet postai ton (postacm: Buda-pest Airport Zrt., 1185 Budapest, BUD NemzetkziRepltr), illetve a Terminal Parkolban tallhatgyflszolglatnl fizets eltt jelezve.
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PARKINGOur car parks are open non-stop all year round.There are more than 2600 parking spaces avail-able at Terminal 2, including Premium Parking,Terminal Parking, Holiday Plus Parking, HolidayParking, Business Parking and Bus Parking.All of our car parks are guarded and insured.
Online parkingBudapest Airport has introduced an online park-ing system for all suitable car parks at the airporton www.bud.hu. With online parking, it is possibleto book and pay for parking using a computer orsmartphone, at least 12 hours prior to the plannedtime of departure.
Drivers need to print the confirmation with the
barcode in the right corner. All drivers then haveto do when they arrive at the car park is wait forlicence plate recognition system to issue a ticket,and they are free to enter.
As an additional service hand car wash and the allinclusive service of SkyCourt Lounge can also bebooked together with parking.
Our car parks can be booked with significant dis-
counts compared to the gate prices through theonline booking system.
Business opportunity for travel agencies - selling
parking spaces through the online booking sys-tem on a comission basis: agencies may medi-ate parking services available at the Airport to itspassengers. Parking services may be booked onbehalf of the passengers and sold together withthe agencys travel package or as a standaloneproduct. The agency may book the parking ser-vice in the online system of BUD after logging in
with the its own user name and password.
Credit card payment and VAT invoices
Customers can pay for parking by credit card at allpay stations in any of the car parks, in addition tothe customer service office.
VAT invoices may be requested within 15 days ofparking, on the basis of the receipt from the pay
machine. An electronic invoice may be requestedby mail, providing an email address (mailing ad-dress: Budapest Airport Zrt., 1185 Budapest, BUDInternational Airport), and at the customer serviceoffice in Terminal Parking, if indicated prior to pay-ment.
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PARKOLSSKZLEKED
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PARKOLINK
Premium ParkolA terminl eltt az rkezsi s indulsi szinteken. Kiemelt helyek Ki- s beszlls idejre Kamerval, rendszm-felismerssel s extra
biztostssal vdett terlet 5 percen belli kihajts djmentes, minden
parkolt belertve legfeljebb naponta
2 alkalommal.Terminal ParkolA terminl mellett (kevesebb, mint 1 perc sta aterminltl) Rvidtv parkols s vrosltogatsok idejre Kamerval, rendszm-felismerssel s extra
biztostssal vdett terlet Mozgssrlt igazolvnnyal rendelkez sze-
mlyeknek a parkols 60 percig djmentes. XXL s Busz parkol terlet a Terminl Par-koln bell!
Holiday Plus ParkolA reptr terletn lv hossz tv parkol(3-5 perc sta a terminltl) Vrosltogatsok s nyaralsok idejre idelis Kamerval, rendszm-felismerssel s extra
biztostssal vdett terlet
Holiday Parkol A reptr terletn lv hossz tv parkol
(6-10 perc sta a terminltl) Olcs parkol, idelis hosszabb nyaralsok
idejre Kamerval, rendszm-felismerssel s extra
biztostssal vdett terlet
Business Parkol zleti utazshoz ajnlott Kiemelt gyflszolglat
Ingyenes, 2 perces busztranszfer a terminlbejrathoz
Kamerval, rendszm-felismerssel s extrabiztostssal vdett terlet
A repltrre trtn visszarkezskor az utasaz AriportShuttle-Minibusz pultnl krheti dj-mentes visszaszlltst a Business parkolba.
Buszparkol
Az autbuszparkol a terminlokhoz vezet trlbalra lekanyarodva kzelthet meg, a termin-loktl 3-5 perc stra tallhat.
Tovbbi informci:Parkol gyflszolglat (0:00-24:00 rig)tel.: +36 1 296 5553 e-mail: [email protected] Parkol gyflszolglat (0:00-24:00 rig)tel.: +36 1 296 8553 e-mail: [email protected]
honlap: www.bud.hu/utazas/kozlekedes_es_parkolas/parkolas
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OUR CAR PARKS
Premium ParkingRight at the terminal, on the departure and arrivalslevels. Premium location For pickup and drop-off Protected by CCTV, license plate recognition
and extra insurance You can exit the car park with your ticket within
5 minutes free of charge, maximum 2 timesper day, counted at all airport car parks.
Terminal ParkingNext to the terminal (less than 1 minute walk fromthe terminal building). For short-stay parking and city breaks Protected by CCTV, license plate recognition
and extra insurance
The first 60 minutes of parking is free of chargefor persons with a disabled parking permit. XXL and bus parking area in Terminal Parking
available.
Holiday Plus ParkingOn-site long-stay car park (3-5 minutes walk fromthe terminal). Ideal for city breaks and holidays
Protected by CCTV, license plate recognitionand extra insurance
Holiday ParkingOn-site long-stay car park (6-10 minutes walk
from the terminal) Budget parking, ideal for holidays Protected by CCTV, license plate recognition
and extra insurance
Business Parking Recommended for business trips Dedicated customer service Free, 2-minute bus transfer to the terminal
Protected by CCTV, license plate recognitionand extra insurance
Upon arriving back at the airport, please go tothe AirportShuttle Minibus desks located in thearrivals hall and ask for a free transfer back toBusiness Parking.
Bus ParkingThe bus parking lot can be accessed by turning left
from the road leading to the terminal buildings. Itis located at a 3-5 minute walk from the terminal.
More information:Parking customer service (24 hours a day)Tel.: +36 1 296 5553 Email: [email protected] Parking customer service (24 hours a day)Tel.: +36 1 296 8553 E-mail: [email protected]: www.bud.hu/english/passengers/ac-
cess_and_parking/parking
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PARKOLSSKZLEKED
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TAXIA 2. Terminl s a fvros kzt a legnagyobb hagyomnyokkal rendelkez (1913-ban alaptott) taxivllalat,a Ftaxi szlltja utasainkat. A Ftaxi tbb szz gpjrmve s kpzett, tapasztalt munkatrsi grdjabiztos alapot nyjt az utazkznsg ignyeinek magas szint kielgtsre. A fuvarozst legalbb egyidegen nyelvet beszl, felksztett taxisok ltjk el, t vnl fiatalabb, nagymret, A kategris autkkal.Valamennyi gpkocsiban az utasok hitelkrtyval is tudnak fizetni.
A repltrre rkez utasok foglalsaikat a Budapest Airport 2A s 2B terminlok bejratnl fellltottstandoknl rendelhetik meg. Az utasokra a standok eltti taxi pontokon folyamatosan taxik vrakoznak,
2013. szeptember 1-tl a fvrosi taxirendelet a szolgltats djt az egyszeri, 450 forintos (1,5 EUR) alap-dj s 70 HUF/perc (0,23 EUR/perc) vrakozsi dj mellett 280 forint/km-ben (0,95 EUR/km) rgztette.
Ennek rtelmben egy t a vroskzpontba krlbell 6500 forintba (22 EUR) kerl, a kzlekedsiviszonyoktl fggen.
Krjk, vegyk figyelembe, hogy ms, nem szerzdtt taxitrsasgok ignybe vtele, amelyek szolgl-tatsaikat esetleg a terminlpletben knljk, ilyen szablyozs hinyban kockzatos lehet.
Tovbbi informci:
Telefon: +36 1 222 2 222Mobil: +36 20 222 2 222,+36 30 222 2 222, +36 70 222 2 222E-mail: [email protected], [email protected]: www.fotaxi.hu
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TAXIFtaxi, the taxi company with the longest traditions (founded 1913) in Hungary transports passengersbetween the terminals and Budapest. Ftaxis several hundred cars, trained and experienced colleaguesensure a safe basis to satisfy passengers needs at a high standard. Taxi drivers speaking at least oneforeign language are in service with large, category A cars younger than five years. All cars acceptcredit cards.
Reservations can be made in person at the Ftaxi booths located at the exits at Terminals 2A and 2B. Atthe taxi rank in front of the stands, taxis are parking continuously waiting for passengers.
From 1 September 2013, a new taxi decree was introduced in Hungary, regulating the price of tax-is at a fixed tariff of 280 HUF/km (0.95 EUR/km), in addition to the one-off base fee of 450 HUF(1.50 EUR) and 70 HUF/minute (0,23 EUR/minute) waiting fee. A ride to the city center should typicallycost around 6500 HUF (22 EUR), depending on traffic conditions.
Please be aware of exposing yourself to risks by using non-regulated taxi service providers soliciting atthe terminal buildings.
More information:
Telephone: +36 1 222 2 222Mobile phones: +36 20 222 2 222,+36 30 222 2 222, +36 70 222 2 222Email: [email protected], [email protected]: www.fotaxi.hu
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PARKOLSSKZLEKED
S
Hotels & City Center
City Area
Airport Area
Airport
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MINIBUSZA hztl hzig kzleked minibuszok gyjt-tert jratknt zemelnek, vagyis egy jrmben az azo-nos irnyba tart, vagy a repltrre azonos irnybl rkez utasok foglalnak helyet. Az AirportShuttle-Minibusz minden jrmve lgkondicionlt s ingyenes Wi-Fi internetelrssel rendelkezik, ezzel is kel-lemesebb tve az utat.
A repltri transzferszolgltats 8-15 fs, illetve 30-50 fs buszokkal szlltja az utasokat. A minibuszokminden esetben a terminlok fbejrata el rkeznek, illetve onnan indulnak tovbb.
Az utasok megtehetik foglalsukat az AirportShuttle-Minibusz pultoknl szemlyesen, vagy legalbb
12 rval a gp indulsa eltt az interneten tovbb utazsi irodkban illetve call centeren keresztltelefonon is.Airport Area
A replteret a belvrostl elvlaszt XVIII.,XIX. s a X. kerlet egy rsze s Vecss.
Hotels & City Center
Tbb mint 400 hotelt, a tgabb belvrost
s Buda kzponti rszeit foglalja magba.City Area
Kertvrosi rszek.
Tovbbi informci:
Telefon: (0:0024:00 rig) +36 1 296 8555Fax: +36 1 296 8993E-mail: [email protected], [email protected]: www.airportshuttle.hu
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City Area
Airport Area
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Airport Area
The area that separates the airport from the city center, which isformed by districts XVIII, XIX, a part of district X and Vecss.
Hotels & City Center
Includes more than 400 hotels, the larger part of the
city center and the central sections of Buda.
City Area
The suburbs.
More information:
Telephone: (24 hours a day) +36 1 296 8555Fax: +36 1 296 8993Email: [email protected], [email protected]: www.airportshuttle.hu
MINIBUSThe door-to-door transfer operates as a shared-ride service, which means that passengers travelingto/from the same/closely situated addresses are transported in the same vehicle. Every vehicle isequipped with air conditioning and Wi-Fi hotspots for free internet access, further increasing passengercomfort during the journey.
The service is provided with buses for 8 to 15 and 30 to 50 passengers. All minibuses arrive at anddepart from the main entrances of the terminals.
Bookings can be made in person at the Airport Shuttle Minibus desks or at least 12 hours before your
flight departure via an online reservation system, as well as through travel agencies or by dialing thecall center.
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TMEGKZLEKEDS
Vonat
Budapest Nyugati plyaudvar s a BudapestAirport 1. Terminljnl tallhat vonatllomskztt rendszeresen jrnak vonatok. Csaknemnapi 100 jrat knnyti meg a vrosbl a reptrreval kijutst s a visszajutst. Egy t ra 370 Ft(kb 1,3 eur).
A Ferihegy MV-meglltl a 200E jelzs aut-busszal lehet eljutni a 2. Terminlra.
Tovbbi informci:www.mav-start.hu
Busz
Hajnali 4 rtl msnap hajnali 1 rig a 2. Termi-nl, a Kbnya-Kispest metrlloms (M3 metr-vonal), illetve a Ferihegy vastlloms (vonatok aNyugati plyaudvar fel) kztt a 200E jelzsbusz szlltja az utasokat. Hajnali 1 rtl hajnali
4-ig a Liszt Ferenc Nemzetkzi Repltr 2. Ter-minlja s a Dl-pesti autbuszgarzs kztt a900-as jszakai autbusz kzlekedik.
A repltren vonaljegyet a BKK pultban, a pos-tn, a hrlap-zletben, vagy a Tourinform irodbanlehet vsrolni, ezen fell vonaljegy a 200E aut-buszon, a jrmvezetnl is vlthat. Egy vonal-jegy ra 350 Ft, a sofrtl vsrolva 450 Ft.
Tovbbi informci:www.bkk.hu
PUBLIC TRANSPORTATION
By train:
A regular train service operates between Buda-pest Nyugati Railway Station and Budapest Air-port Terminal 1. Daily nearly 100 trains provideeasy access to the airport and back, for 365 HUF(approximately 1.3 EUR).
The blue public transport bus numbered 200Eprovides transfer from the Ferihegy train stationto Terminal 2.
More information:www.mav-start.hu
By bus:
From 4:00 a.m. to 1:00 a.m. the next morning, busnumber 200E commutes between Terminal 2and the Kbnya-Kispest metro terminal (metroline M3), via the Ferihegy train station (trains tothe Nyugati railway station in Budapest). From
1:00 a.m.to 4:00 a.m., night bus number 900 op-erates between Budapest Airport Terminal 2 andthe South Pest bus garage.
Tickets are available at the BKK desk, the Post Of-fice, at the newsagents and at the Tourinform offic-es. Tickets are also available on the bus directly fromthe driver. A one-way ticket costs 350 HUF (450
HUF when purchased on the bus, from the driver).
More information:www.bkk.hu
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BKK INFORMCIS PULTA Budapesti Kzlekedsi Kzpont pultja a 2As a 2B Terminl rkezsi csarnokban vrja az
utazkat tmegkzlekedssel kapcsolatos infor-mcikkal, menetrendekkel, valamint jegyek sbrletek rtkestsvel.
BKK INFORMATION DESKThe BKK (Budapest Transport Center) counter at2A and 2B arrivals hall offers information on Bu-
dapest public transportation, timetables as well asticket sales.
AUTKLCSNZK S ELRHETSGEIK / CAR RENTAL
Avis
Telefon / Telephone: +36 1 318 4685Reptri iroda / Airport office: +36 1 296 6421,E-mail / Email: [email protected] / Website: www.avis.hu
Buchbinder/ Megadrive-Enterprise / Alamo /National
Telefon / Telephone: +36 1 225 2170
Reptri iroda / Airport office: +36 1 296 6610E-mail / Email: [email protected] / Website: www.buchbinder.co.hu
Budget
Telefon / Telephone: +36 70 931 8001E-mail / Email: [email protected] / Website: www.budget.hu
Europcar
Telefon / Telephone: +36 1 421 8373,+36 1 421 8370, +36 1 421 8371Reptri iroda / Airport office: +36 1 296 5386E-mail / Email: [email protected] / Website: www.europcar.hu
Hertz
Telefon / Telephone:
+36 1 296 0999, +36 1 296 0997Reptri iroda / Airport office: T2: +36 1 296 7171E-mail / Email: [email protected] / Website: www.hertz.hu
Sixt
Telefon / Telephone: +36 1 451 4227Reptri iroda / Airport office: T2: +36 1 296 0158E-mail / Email: [email protected]
Honlap / Website: www.sixt.hu
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UTASFELVTELA check-in, azaz a jegykezels s a poggyszfelvtela legtbb jrat esetben az induls eltt 2 rval kez-ddik, de vannak egyes lgitrsasgok, amelyek azutasfelvtelt 3 rval (pl. Wizz Air, Emirates), st akr
4 rval (pl. AirTransat) induls eltt megkezdik. Ajn-lott mr ekkor megrkezni a repltrre, hogy min-denre jusson id. Fontos megjegyezni, hogy ha az
utas feladand poggysz nlkl utazik s a repl-trre rkezs eltt online vagy a repltren mkd
automata kioszkok egyikn bejelentkezhet a jratra,
az utasfelvtelhez mr nem kell odamennie, azonnala biztonsgi ellenrzsre fradhat.
A poggyszokra vonatkoz szablyozs s slyke-ret lgitrsasgonknt vltoz.
Az utasok jegykezelskor kapjk meg a beszll-krtyt (boarding card), amelyen a kvetkez adatok
tallhatk: utas neve, jratszm, utazsi osztly, be-szlls pontos ideje, utas ltal elfoglalt ls szma. A
check-in pult a replgp menetrend szerinti indulsiideje eltt 40 perccel bezr, az ezen idpont utn r-kez utasok felvtele a jratra mr nem lehetsges.
Bizonyos trgyak, anyagok veszlyeztetik a replsbiztonsgt, ezrt szlltsuk mg a feladott pogy-gyszban sem megengedett. Csillagszrt, he-gesztpisztolyt, szdsszifonba helyezhet patront,
Scripto View tpus ngyjtt, campinggzt s br-
mely rdes felleten meggyjthat gyuft pldultilos replgpen szlltani.
CHECK-INCheck-in of passengers and hold baggage with themajority of airlines starts 2 hours before departure,but some will open check-in 3 hours (e.g. Wizz Airand Emirates), or even 4 hours (e.g. AirTransat) before
departure. It is recommended to arrive at the airportwhen check-in starts so that you have enough timefor everything. Please note that if you travel withouthold baggage and you checked in for your flight on-line before coming to the airport or at the self-check-in kiosks at the airport, then instead of joining the
queue in front of the check-in desks you may go tothe security screening right away.
Airlines specify different rules and weight limits forbaggage.
Passengers receive a boarding card during ticketvalidation, which specifies the following informa-tion: name of passenger, flight number, travel class,
exact time of boarding, passengers seat number.
The check-in counter closes 40 minutes prior to thescheduled departure of the flight. Passengers arrivingafter this time will not be able to check in for the givenflight.
Certain objects and substances may endanger avia-tion safety/security and thus may not be carried, noteven in hold baggage. For example, sparklers, weld-ing torches, cartridges for siphon bottles, Scripto View
lighters, camping gas equipment and friction match-es may not be transported on board aircraft at all.
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Terminal 2A Terminal 2BAegean Airlines Air BerlinAer Lingus Air ChinaAeroflot Russian Airlines Air SerbiaAir France Air Transat
Air Malta AirBalticAlitalia British AirwaysAustrian Airlines EasyJetBelavia EasyJet SwitzerlandBrussels Airlines El Al Israel AirlinesCSA Czech Airlines EmiratesEgyptair FinnairKLM Royal Dutch Airlines GermanwingsLOT Polish Airlines IberiaLufthansa Jet2.comPegasus Airlines Norwegian Air ShuttleSAS Scandinavian Airlines Qatar AirwaysSwiss International Air Lines RyanairTAP Air Portugal Transavia AirlinesTarom Romanian Air Transport Transavia FranceTurkish Airlines Vueling Airlines
Wizz Air
All the charter flights
A 2. TERmINL CHECK-IN pULTjAINAK KIoSZTSA A KvETKEZ:CHECK-IN CoUNTER ALLoCATIoN AT TERmINAL 2 IS AS foLLowS:
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Online check-in
Az utasoknak tbb lgitrsasg esetben is otthonrl vgezhet, online check-inre van lehetsgk.Ilyenkor az utas otthona knyelmbl jelentkezik be a jratra s elre kinyomtatja a beszllkrtyjt,amit utna magval hoz a repltrre. A low cost lgitrsasgok esetben a check-innek ez a mdjaklnsen elterjedt, megesik, hogy a repltri check-inrt felrat szmolnak.
nkiszolgl utasfelvtel (self check-in)
A repltr 2A s 2B Terminljn bizonyos lgitrsasgok esetben nll chek-inre is lehetsg van
a kihelyezett rintkpernys felletek hasznlatval.A Budapest Airport 2. Terminljn 22 CUSS (Common Use Self-Service) berendezst, ms nven nki-szolgl check-in automatt hasznlhatnak az utasok. A 2A Terminlon 16, a 2B-n pedig 6 automata llrendelkezskre. Mivel ezek a berendezsek jelentsen meggyorstjk, hatkonyabb s egyszerb-b teszik a bejelentkezst, npszersgk igencsak megntt mind az utasok akik gy lhelyket ismaguk vlaszthatjk ki mind a lgitrsasgok krben.
Jelenleg a Lufthansa, az Austrian Airlines, az Air France, a KLM Royal Dutch Airlines, a Finnair, az AeroflotRussian Airlines, a Brussels Airlines, az Aegean Airlines, a Turkish Airlines, a Scandinavian Airlines, azEgyptair s az El Al Israel Airlines utasai hasznlhatjka CUSS-kioszkokat. Nhny tovbbi lgitrsa-sggal jelenleg is folynak trgyalsok a CUSS berendezsekre trtn ttrsrl.
Mobil check-in
Az utasoknak tbb lgitrsasg esetben is akr az utcrl vgezhet, mobil check-inre van lehets-gk. A szolgltatst felknl lgitrsasgok listja megtekinthet a Budapest Airport honlapjn.
Mind az online-, a CUSS- s a mobil jegykezels esetn, ha van feladand poggysz, akkor megkerl-hetetlen a hagyomnyos check-in pultok hasznlata azok nyitvatartsi idejben, ez esetben gyneve-
zett drop-off jegykezel pultok ll(hat)nak rendelkezsre a folyamat gyorstsa cljbl.
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Online check-in:The passengers of several airlines can check in online from the comfort of their homes where they printtheir boarding pass themselves. In the case of low cost carriers, this form of check-in is very popular,some of them charge extra fee for traditional airport check-in.
Self check-in:
The passengers of some airlines are able to check in on their own at Terminals 2A and 2B, using thetouch screens provided.
Passengers can use 22 self check-in machines at Terminal 2. There are 16 self check-in machines avail-able at Terminal 2A and 4-6 at Terminal 2B. Since these machines make check-in significantly faster,easier and more efficient, they have become very popular. Therefore there is ever-increasing demandfor them from passengers, who are thus able to select their seats themselves, as well as from airlines.
Currently the passengers of Lufthansa, Austrian Airlines, Air France, KLM Royal Dutch Airlines, Fin-nair, Aeroflot Russian Airlines, Brussels Airlines, Aegean Airlines, Turkish Airlines, Scandinavian Airlines,Egyptair and El Al Israel Airlines can use the CUSS kiosks, whilst talks are currently ongoing about theuse of CUSS with several other airlines.
Mobile check-in
Several airlines offer mobile check-in for passengers, which can be performed from anywhere. SeeBudapest Airports website for the list of airlines offering this service.
In case of online, CUSS and mobile check-in, the use of the traditional check-in counters during theiropening hours is unavoidable if passengers have hold baggage. In these cases, so-called drop-offcounters may be available, in order to speed up the process.
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Poggyszflizs
A Budapest Airport szerzdtt csomagflizszolgltat partnere a nemzetkzi htter TrueStar.A budapesti repltren az albbi szolgltatsokelrhetk a 2A s a 2B Terminl indulsi szintjn:
Nagy llkpessg vd flizs brmilyentpus brndre
Ronglsbiztos, kdolt cmke minden pogy-gyszhoz
Szemlyes telefonos gyflszolglat
Srls vagy elveszts esetn a poggysz
felkutatsar: 2 500 HUF / 9 EUR
Kapcsolat:
telefon: +36 70 394 7612e-mail: [email protected], [email protected]/utazas/szolgaltatasok/
poggyaszfoliazas
Poggyszkocsi szolgltats
A modern kocsik a repltr ngy pontjn a r-szkre teleptett trol snekben llnak az uta-sok rendelkezsre: a 2A s 2B Terminl rkezszintjnek poggyszkiad terben, valamint aTerminl parkolban a kt terminl eltti feljrkkzvetlen kzelben. A poggyszkocsik igny-bevtele sok ms reptrhez hasonlan brletirendszerben mkdik, azaz a snek mell kihe-lyezett automatk csak a brleti dj megfizetseellenben engedik a csomagszllt kocsik elv-telt. Egy kocsi szolglatba lltsa 300 forintba
vagy 1 eurba kerl.A kocsikat, amelyeket hasznlat utn az utasoknem tolnak vissza a snbe, tovbbra is llandangyjti az ezrt felels szolglat, hogy folyamatosszolgltatst nyjthassunk mind a ngy elosztponton.
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Airport luggage wrapping
Budapest Airports contractual baggage wrappingpartner is the international operator TrueStar. Thefollowing services are available on the departurelevel of Terminals 2A and 2B:
Heavy-duty protective wrapping for all types ofluggage.
Security tamperproof label & code.
Personalized telephone customer care services.
Tracking in the event that your luggage is lostor damaged.
Price: 2 500 HUF / 9 EUR
Contact:
phone: +36 70 394 7612e-mail: [email protected], [email protected]/english/passengers/shop-ping_and_gastronomy/services/secure-lug-
gage-wrapping-8188.html
Baggage trolley service
Modern baggage trolleys are available to passen-gers in storage rails installed specifically for thispurpose in four locations at the airport; in the bag-gage reclaim areas of Terminals 2A and 2B and inthe Terminal Car Park, near the walkways leadingto the terminal building. Similarly to numerous oth-er airports, the use of baggage trolleys operates ina rental system. The dispenser machines placednext to the storage rails only allow passengers totake a trolley once the rental fee has been paid.The fee for the use of baggage trolleys is 300 HUF
or 1 EUR.Trolleys not returned to the storage rails by pas-sengers after use will be collected by the com-petent staff members, so that the service can beprovided on a continuous basis at all four dis-penser points.
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Krjk utasainkat, hogy, az utasbiztonsgi vizsglatra val felkszlssel segtsk az ellenrz-ponton val zkkenmentes thaladst. rtsk ki zsebeiket, vegyk le a felsruhzatukat (zak,blzer, kabt, mellny, stb.), s helyezzk a trgyakat, ruhkat a manyag tlckba. Kln krsreaz vet s a cipt is le kell venni (utbbi esetben igny szerint lbzskok llnak rendelkezsre).A hordozhat szmtgpeket minden esetben ki kell venni a kzipoggyszbl, s kln tlcba
kell helyezni.Ha kzipoggyszban szllt folyadkot, aeroszolt vagy glt, azt be kell mutatnia a biztonsgiellenrzsre.A kzipoggyszban csak kis mennyisg egyenknt maximum 100 milliliternyi folyadkot, krmet, illetve zselt lehet felvinni a replre. A kis trolednyeket maximum 1liter rtartalm, tltsz, jrazrhat manyag zacskba kell helyezni. Az elrsoknak megfelelzacskt elre meg lehet vsrolni, de tbb repltri zletben is kaphat. A kzitskban (orvosiigazols ellenben) a repls idejre felttlenl szksges gygyszerek, diabetikus termkek,bbitelek vihetk fel a replgp fedlzetre. A biztonsgi ellenrzst kveten az indulsi tran-
zitban tallhat repltri boltokban brmilyen folyadk megvsrolhat.
UTASBIZToNSGI ELLENRZS
Clllomstl fggetlenl, a repljrat indulsa eltt minden utas, illetve minden feladott s kzipogy-gysz is biztonsgi ellenrzsen esik t. Az utasoknak fmrzkel kapun kell tmennik, kzipogy-gyszukat pedig rntgenberendezssel vilgtjk t. Az eljrs clja az, hogy semmifle szr-vgeszkz, fegyver, folyadk vagy ms, a repls biztonsgt veszlyeztet anyag, trgy ne juthasson fela gp fedlzetre.
Az utasok a 2. Terminlon a SkyCourtnak ksznheten mr clllomstl fggetlenl vlaszthatnak,hogy a 2A vagy a 2B Terminl fell esnek t az utasbiztonsgi ellenrzsen.
Az arra rszorultak, gy a kismamk, a mozgskorltozottak vagy az idsek ignybe vehetik a szintn
mindkt terminl fell elrhet Fast Track Lane-t, azaz a gyorst svot, mellyel az utasbiztonsgi vizs-glatnl vrakozssal eltlttt id jelentsen lervidthet.
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YSCREENIN
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Whilst waiting for screening, please help us ensure that you can pass through the security pro-cess as smoothly as possible. Passengers are requested to empty all pockets, take off any upperbody over garments (jacket, blazer, coat, waistcoat, etc.) and place their belongings and garmentsin the plastic trays. Belts and shoes may also have to be taken off upon request (in the latter case,foot sacks are available, if required). All laptop computers must be removed from your hand bag-
gage and placed in a separate tray.If you are carrying liquids, aerosols or gels in your hand baggage, you must present these forchecking. Liquids, creams and gels may only be taken on board aircraft in hand baggage in smallquantities (maximum 100 milliliters each). Small jars and containers must be placed in a transpar-ent, re-sealable plastic bag with a maximum volume of 1 liter. Plastic bags complying with regu-lations can be purchased in advance, and they are also available in several shops at the airport.Medication, diabetic products and baby food required during the flight may be taken on board inhand baggage (with a doctors certificate). After security screening, liquids can be purchased in
the airport shops located in the departure transit area.
PASSENGER SECURITY SCREENING
Irrespective of the destination, all passengers and all hand and hold baggage will have to undergosecurity screening prior to departure. Passengers pass through a walk-through metal detector, whilehand baggage is screened using an X-ray machine. The aim of this procedure is to prevent any sharpitems, weapons, liquids or other materials compromising aviation safety/security from being takenon board aircraft.
Thanks to the Skycourt, passengers can now choose to undergo security screening either on the sidefacing towards Terminal 2A or 2B, irrespective of their destination.
Passengers in need, such as women with children, the disabled and the elderly, may use the Fast Track
Lane available from the direction of both terminals, whereby the time spent waiting for passenger se-curity screening can be significantly reduced.
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A Fast Track Lane kzvettett szolgltats utazsi irodai partnerek rszre
A szolgltatst az utasok jval elre is megvsrolhatjk a tovbbrtkestst vllal utazsi
irodknak ksznheten.A szolgltats irnt rdekld irodk a Budapest Airporttl nett 2,50 Eurrt vsrolhatjk mega gyorst svra jogost kuponokat, melyeket darabonknt minimum 5 Eurrt, vagy 1500 Forin-trt adhatnak tovbb gyfeleiknek. A jogosultsgot biztost sorszmozott jegyeket 10 darabostmbkben lehet megvsrolni a repltr zemeltetjtl s akr a helysznen, akr postn t-vehetk.
Tbbi inrci: [email protected]
Hnla: .bud.hu/utazas/indulas_eltt/gyrs_check-in
Fast Track Lane a gyorst sv
A gyorst svot ignybe vev utasok rvidebb vrakozssal juthatnak t a biztonsgi ellenrzsen akifejezetten nekik dediklt utasbiztonsgi csatornn keresztl.
A gyorst svot a prmium szolgltatsra jogosult utas kln jegy vltsa nlkl ignybe veheti, ha algitrsasg errl tjkoztatja a Budapest Airportot. A prmium utasaik szmra a szolgltatst bizto-st lgitrsasgok listja a www.bud.hu-n folyamatosan frissl. Emellett a gyorst sv hozzfrhetturista osztly jeggyel vagy a diszkont lgitrsasgoknl vsrolt jeggyel utazk szmra is, ha ha -sonlan a fapadosoknl bevezetett elsbbsgi beszlltshoz megvsroljk ezt a szolgltatst.
A Fast Track Lane jegyek ra 1500 forint vagy 5 eur s a kvetkez helyszneken vsrolhatk meg:
T2A Fast Track Automatk T2B Fast Track Automatk
Az arra rszorultak, gy a kismamk, a mozgskorltozottak vagy az idsek kln dj fizetse nlklvehetik ignybe a gyorst svot.
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The Fast Track Lane is a mediated service for travel agency partners
Passengers can purchase the service in advance, thanks to the travel agencies which also offer it.Interested travel agents can purchase the coupons granting the right to use the Fast Track Lanefrom Budapest Airport for net 2.50 EUR, and can sell these to their clients for at least 5 EUR or1500 HUF. The numbered tickets granting entitlement to use the service are available in blocks of10 from the airport operator on site, or by post.
mre inratin: [email protected]
website: .bud.hu/english/assengers/bere_light/ast_check-in
Fast Track Lane - for a faster journey
Passengers using the Fast Track Lane can use a dedicated channel to get through passenger securityscreening with shorter waiting times. This service is available to all passengers.
Certain airlines premium passengers have access to the service without purchasing a ticket, if the air-line informs Budapest Airport about this. For an accurate list of these airlines, please see www.bud.hu.In addition, economy or any low cost airline passengers may also gain access, either through pre-pur-chasing the product from their airlines, or by visiting one of the sales points in the terminal, similarly tothe priority boarding services of low cost carriers.
The Fast Track Lane vouchers cost 1500 HUF or 5 EUR, and can be purchased at:
T2A Fast Track Lane ticket machines T2B Fast Track Lane ticket machines
Passengers in need, such as women with children, the disabled and the elderly may use the servicefree of charge.
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TLEvL-ELLENRZSHa az utas nem schengeni vezetbe tartoz or-szgba utazik, az utasbiztonsgi vizsglat utnt kell esnie egy tlevl- vagy utazsi okmny-ellenrzsen. Itt a hivatalos okmny mellett a be-szllkrtynak is kznl kell lennie, mert ellenr-zs sorn ezt is elkrik.
E-PASSPORT S E-KIOSZKEurpai Unis plyzati tmogatssal a rendr-sg automatizlt rendszert alaktott ki a BudapestLiszt Ferenc Nemzetkzi Repltren. A rendszerkt szint, elszr a ngy e-kioszk egyiknl kella biometrikus tlevelet regisztrlni, majd a sike-res okmnyolvasst kveten egy gynevezette-kapun, ujjlenyomat olvass utn lehet thalad-ni. A folyamat rendkvl gyors s utasbart. Meg-rtst utastjkoztat animci segti.
TRANZITA lgi oldal az utas szmra az utasbiztonsgiellenrzssel kezddik s oda mr csak beszl-lkrtyval lphet be.
Telefonlsra, pnzvltsra, vsrlsra mindkt
terminlon bven van lehetsg.
BESZLLSA beszllkapukat minden esetben a jratinfor-mcikat megjelent monitorokon kell ellenriz-ni. A jratinformcis monitorokrl az utasok arrlis tjkozdhatnak, hogy hny perc mlva kerlkirsra a jrathoz tartoz kapu szma. Egyeslgitrsasgok esetben mr a beszllkrtynfeltntetsre kerl a kapu szma s a beszlltskezdetnek ideje.
A repltren hromfle beszlltsi md rhetel: a gyalogos, az utashidas s a buszos.
Beszlltskor az utasoknak beszllkrtyjukras utazsi okmnyaikra is szksgk van, mivela kapunl vgs ellenrzsre kerl sor.
Tovbbi informci:
Telefon: +36 (1) 296 7000E-mail: [email protected]: www.bud.hu/utazas/indulas_elott
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PASSPORT CONTROLIf you are traveling to a country outside of theSchengen zone, you will need to have your pass-port or travel document inspected after check-in,for which you should have not only your officialdocument, but also your boarding pass available,since this will also be inspected.
E-PASSPORT AND E-KIOSKUsing EU funding, the Police has established anautomatic system at Budapest Airport, consistingof two levels. First, biometric passports must beregistered at any of the four e-kiosks, then, oncethe document has been successfully read, pas-sengers can pass through an e-gate, followingfingerprint identification. The process is fast anduser-friendly. An animation is available to helppassengers understand what to do.
TRANSIT AREAPassengers can enter the airside with a valid board-ing pass, after undergoing security screening.
Both terminals offer numerous opportunities forshopping, to make phone calls and to exchange
money.
BOARDINGBoarding gates have to be checked every time onthe FIDS screens where passengers can also seewhen (in how many minutes) the gate number willbe displayed for a given flight. In the case of cer-tain airlines the gate number and boarding timeare already displayed on the boarding pass.
There are 3 boarding methods at our airport: walk-ing, by bus, or via a boarding bridge.
Passengers will need to present their boardingpass and travel documents during boarding forfinal inspection.
More information:
Telephone: +36 (1) 296 7000Email: [email protected]: www.bud.hu/english/passengers/be-
fore_flight
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AZ EGYSZERSTETT BESZLLKApUK (EBK) HASZNLATRLA budapesti repltr 2. Terminljn 2012 ta elrhet a gyalogos ki- s beszllts. Az utasok knyel-
mre tekintettel javasoljuk, hogy a terminl pletbl csak akkor induljon az alapszolgltatst BiztostBeszllt Kapu fel, amikor arra a felhvst a jrata esetben az utastjkoztat monitorokon megltja.A beszllt kapuhoz jutsra kell idt biztostunk, de a beszllkrtyn jelzett kapu zrs idpontjramindenkppen oda kell rnie az utasnak. Ahogy kzeledik a beszlls ideje, krjk figyelje a terminlonmkd utastjkoztat monitorokat, mert akr az utols pillanatban is megvltozhat a kapuszm.
A zsilipkapun thaladva egyrtelm jelzsekkel elltott folyos vezet az EBK fel. A lgitrsasgok ki-szolgl szemlyzete itt ellenrzi a beszllkrtyt. A maximum vrakozsi id vrhatan nem haladjameg a 30 percet.
RKEZ UTASoK AZ INDULSI SZINTENA forgalmi helyzettl fggen a schengeni terletrl rkez jratokat a Budapest Airport az indulsiszinten is tudja fogadni, ha a jrat utashidas kiszolglsban rszesl. Ez a kiszlltsi md nem ltalno-sthat bizonyos jratokra, sok mindentl fgg, hogy beengedjk-e ezen utasokat az indul tranzitba.Ha igen, akkor rkezs utn az utasok ugyangy vsrolhatnak s fogyaszthatnak az zletekben, mga duty free zletben is vsrolhatnak (dohnytermkek s alkohol kivtelvel). Az indulsi szintrl akijrat feliratokat kvetve jutnak le egy lpcshzon t az rkezsi szintre, ahol a poggyszfelvtel
utn lphetnek ki a terminlrl.
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THE USE of THE BASIC BoARDING GATES (BBG)In Terminal 2 of Budapest Airport, walk-on/walk-off boarding and disembarkation was introduced in
2012. For your convenience, it is recommended to leave for the Basic Boarding Gates from the terminalbuilding only when the call to do so is displayed on the passenger info screens. Sufficient time is availa-ble for you to get to the boarding gate, but you should make sure you do arrive there before the time ofclosing of the gate indicated on your boarding pass. As the start of boarding approaches, please checkthe passenger info screens as your gate number may be modified in the last moment.
Once through the electronic gates, a properly signed walkway leads passengers to the BBG. Once inside,
boarding passes will be checked by the airline representative. It is expected that the maximum time to be spent
in the BBG is 30 minutes.
ARRIVING PASSENGERS AT DEPARTURE LEVELDepending on traffic conditions, Budapest Airport is also able to serve arriving Schengen flights on thedeparture level, if they are handled on air jetties. This procedure cannot be used in the case of all flights,it is dependent on a number of things whether passengers can be allowed into the departure transitarea. If so, then arriving passengers can shop and dine in the departure transit area, including the dutyfree stores (with the exception of tobacco products and alcoholic drinks). Arriving passengers can thenproceed from the departure level, following the exit signs, via a staircase, to the arrivals level, where
they reclaim their baggage and leave the terminal.
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Tovbbi hasznos tippek az EBK hasznlathoz
Az egyszerstett beszllkapukhoz vezet t els llomsa az pletn bell kihelyezett zsilipka-pu rendszer, melyen az utasok legkorbban az adott jrat indulsi ideje eltt 50 perccel haladhatnakt. A zsilipkapukon az utas a beszllkrtyjn lv vonalkd leolvassval juthat t, amelyet nl-lan kell vgeznie. Itt hvjuk fel az utasok figyelmt, hogy a zsilipkapu mg nem a beszllt kapu!
A zsilip indulsi id eltt 15 perccel lezr, aki ezutn r a zsiliphez mr ksi utasnak szmit s nem
tud lemenni a beszllt kapukhoz, lemarad a jratrl! Az adott lgitrsasg tjkoztatsnak megfelelen legksbb a jrat indulsi ideje eltt 30 perccel
az utasnak a lenti beszllt kapuknl kell jelentkeznie.
Mosdhelyisg a 2B Terminlhoz tartoz EBK ltestmnyben nincs, a 2A esetben pedig korlto-zottan rhet el. ppen ezrt krjk, hogy erre legyenek tekintettel mg a zsilipkapun val kilpseltt.
A kapukhoz vezet, illetve a replgptl az pletbe vezet tvonal terletn, valamint a teljes lgioldalon (klnsen a gpek krzetben) szigoran tilos a dohnyzs!
A PRIORITY beszlltst megvsrl utasok az EBK pleten bell kln, a szmukra kialaktott ter-leten vrakozhatnak, illetve elsknt mehetnek ki a replgphez.
Amennyiben az utast ksi rkezs miatt leveszik a jratrl a lenti kapunl, akkor a kiszolglszervezet alkalmazottai visszaksrik a terminlpletbe, ahol a tranzit terletrl kiksrve intzhetijegynek tfoglalst, illetve a korbban feladott poggysznak tvtelt.
FONTOS informci, hogy akinek az otthon kinyomtatott jegyn, beszllkrtyjn VISACHECKfelirat szerepel, annak minden esetben jelentkeznie kell beszlls eltt a check-in pultnl dokumen-tum ellenrzsre, fggetlenl attl, hogy van-e feladott poggysza.
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Tips for the use of the basic boarding gates (BBG)
The first stop on the way to the BBG is the sluice gates installed inside the building, which passengersmay pass through 50 minutes prior to the departure of their flight at the earliest. Passage through thesluice gates is possible by having the bar code found on the boarding pass scanned, which passengersperform themselves. Please note that the sluice gate is not the boarding gate.
The sluice gates are locked 15 minutes prior to departure time. Passengers who arrive at the sluice
gates after this time will be denied boarding. Based on the policy of the airline in question, passengers must report to the boarding gate on the
apron 30 minutes prior to departure at the latest.
Please note that there are no bathrooms in the BBG on the Terminal 2B (non-Schengen) side andthere is limited access to bathrooms on the Terminal 2A (Schengen) side. Please take this into ac-count before leaving the terminal building via the sluice gates.
Smoking is strictly prohibited along the entire route to the BBG and from the aircraft to the building,as well as anywhere on the airside, and especially around aircraft.
Passengers who have purchased PRIORITY boarding can wait in a separate area within the BBGhalls, and will be the first to proceed to the aircraft when boarding begins.
If passengers arrive late, staff from the airlines ground handling partner will escort them back to theterminal building, where, after being escorted out of the transit area, they can rebook their flights andretrieve their hold baggage checked in earlier.
Please note that passengers who have VISACHECK printed onto their boarding pass or ticketprinted out at home must report to the check-in counter prior to boarding for a document check,irrespective of whether they have any hold baggage or not.
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DoHNYZ UTASAINKNAK: A terminlon a kijellt dohnyzhelyek kivtelvel tilosa dohnyzs. Dohnyzsra kijellt helyek a fbejratok krnyezetben az ajtktl 5 mterestvolsgon kvl, a 2A Terminl galrijn tallhat ltogat teraszon, illetve a SkyCourt galria-szintjn, a dohnyz teraszon tallhatk. Mindegyik helysznen tjkoztat felletek tallhatk,amelyek engedlyezik a dohnyzst.
Az utazs sorn az utasok specilis szolgltatsokat is ignybe vehetnek, gy pldul a gyermekek egye-dl is utazhatnak, a csecsemvel utazk is krhetnek kln szolgltatsokat, s igny szerint specilismen is krhet. A szolgltatsokrl bvebben a jratokat indt lgitrsasgoknl lehet rdekldni.
Orvosi segtsgrt a repltri munkatrsakhoz kell fordulni.Valamint az orvosi gyelet telefonszma: +36 1 296 6399.
foGYATKKAL L, ILLETvE CSKKENT moZGSKpESSG UTASoKNAKFogyatkkal l s cskkent mozgskpessg (PRM) utasainknak attl fggetlenl rendelkezskrellnak a vonatkoz szolgltatsok, hogy melyik lgitrsasggal utaznak. Ugyanakkor fontos tudni, hogybizonyos jegytpusok nem foglaljk magukban a PRM utasok szmra szksges szolgltatsi szintet,pldul a nagyobb lbhelyet.
Ha a repltren vagy a lgi jrm fedlzetn segtsgre van szksgk az utasoknak, errl a lgitrsa-
sgot mr a jegy foglalsakor rtesteni kell. Amennyiben utasaink a jegyfoglalsakor nem ignyeltk aszolgltatst, ezt mg megtehetik a www.bud.hu internetes oldalon, az Induls eltt/Specilis ignyekmenpont alatt tallhat a segtsgnyjts-ignylsi adatlap kitltsvel.
A fogyatkkal l, illetve cskkent mozgskpessg indul utasoknak valamelyik kijellt pontnl azgynevezett hvpontok valamelyiknl vagy a jegykezel pultnl kell jeleznik, hogy megrkeztek arepltrre, s itt kell krnik a segtsgnyjtst. A szolgltatst termszetesen tszll s rkez utasainkis krhetik. A hvpontok mindkt terminlon a fldi s lgi oldalon, valamint a parkolban megtallhatk,kamerval s mikrofonnal felszereltek. A hvpontokon kln gomb szolgl a siket s nagyothall, valamint
a ltskrosult s mozgskorltozott utasoknak.Tovbbi informci: Honlap: www.bud.hu/utazas/indulas_elott/specialis_igenyek
A szolglat telefonos elrhetsge: +36 1 296 8998.
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foR SmoKING pASSENGERS: Smoking is prohibited in the Terminal with the exceptionof designated smoking areas. Designated smoking areas are located at the main entrances ata distance of more than 5 meters from the doors, on the visitor terrace on the mezzanine ofTerminal 2A, and on the smoking terrace on the mezzanine level in the SkyCourt. Smoking areasare clearly indicated by the relevant signs all areas.
Special services are available for passengers when traveling by air, for example, unaccompanied mi -nors, traveling with a baby and a special menu on board. Please contact your airline for more detailabout these services.
For medical assistance, please contact airport staff.The telephone number of the medical assistance service is: +36 1 296 6399
PERSONS WITH REDUCED MOBILITYServices for persons with reduced mobility (PRM) are available for PRM passengers, irrespective ofwhich airline they are flying with. However, please note that certain ticket types do not necessarily coverthe service level you need, for instance extra legroom.
If you require assistance at the airport or on board the aircraft, you must notify the airline alreadywhen you book your ticket. If you have not pre-booked the service together with your ticket, you
can fill out the booking form on Budapest Airports website at www.bud.hu under Before departure/Special needs.
In the case of departing passengers, PRMs may indicate their arrival at the airport and request assis-tance by means of the call points or at the check-in desk. The service is of course also available for ar-riving and transfer passengers. Call points are available on the landside and airside at both terminalsand in the car parks, equipped with a camera and microphone. At the call points there are separatebuttons for hearing-impaired / deaf, visually impaired and disabled passengers.
More information: Website: www.bud.hu/english/passengers/before_flight/special_needs.The PRM assistance service is available by telephone on: +36 1 296 8998.
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RETAILA Repltren vsrlsi s tkezsi lehe-tsgek szles kre megtallhat, a DutyFree zlet knlata mellett ajndktrgyak,divat- s divat-kiegszt termkek, ksze-
rek, dessgek, valamint utazsi kiegszttermkek is kaphatk az zletekben.Az zletek s vendglt egysgek jelentsrsze a tranzitterleten bell tallhat, ezrtis rdemes az utasoknak idben kirkeznika repltrre.
RETAILThere is a wide range of retail and F&B offersat the airport; in addition to the products in theDuty Free, retail outlets are selling souvenir,fashion, accessories, jewelry, confectionary,
and travel accessories. Quite a few storesand F&B outlets are in the transit area, whichis one the reasons why it is worthwhile forpassengers to come to the airport in time.
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T2B
zletek / Shops
Heinemann Duty Free,Hub,Memories of Hungary,
Relay,SPAR
ttermek / Restaurants
Bar Wings,Flocaf,Negroni,Panopolis,Upper Crust,
Food for Flight
SKYCOURT
zletek / Shops
BL raszalon,Frey Wille,Gift Point,
Heinemann Duty Free,Guess/Calvin Klein,
Herend,Hugo Boss/Polo RalphLauren,Hungaricum wine & finefood,Lian Day Spa,Longchamp/Montblanc/
Burberry,Memories of Hungary,
Playersroom,Relay,Swarovski,Szamos,Jos Eber,Gratiae,
Tech2Go
ttermek / Restaurants
Burger King,Costa Coffee,Dr. Juice,
Gundel,Hippopotamus,KFC,Kouzina,Leroy,Negroni,Neo,Seasons,Upper Crust,Yum Cha,The Terrace
T2A
zletek / Shops
Budapest & Music,
Heinemann Duty Free,Living Toys,Michal Negrin,
Nemzeti dohnybolt /Tobacco shop,Playersroom,Relay,Sunglass Center,Victorias Secret,Virgin,Vodafone,
Yves Rocherttermek / Restaurants
Caf Ritazza (2 db/2 pcs),
Neo pult/counter,Camden food co,Dr. Juice
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PNZGYI SZOLGLTATSOK
Interchange
Eurpa vezet pnzvlt szolgltatjnak egys-gei 6 helyen llnak az utasok rendelkezsre arepltr 2. Terminljn.
ATM
Az rkez utasok a poggyszvr csarnokban sa kinti vrcsarnokban tallhatnak ATM automa-tkat, az indul utasok pedig a SkyCourtban a 2Aterminl fel haladva a mozglpcs mellett.
Posta
A Magyar Posta a 2A Terminl nyilvnos rsz-nek emeleti szintjn vrja a kedves utasokat sksriket.
FA visszaignyls
A nem EU lakosok az FA visszatrtsket aBudapest Airportnl kszpnzben megkaphat-jk, ha az rut olyan kiskereskedtl vettk, akia visszatrtseit a Global Blue vagy Premier Tax
Free-n keresztl intzi.A visszatrts ignylshez mutassa be a kiske-resked ltal killtott advisszatrtsi rlapot amegvsrolt ruval, a vsrlst igazol blokkal stlevelvel egytt a Budapest Airportnl mkdvmkirendeltsgen. A vmhatsg kiviteli b-lyegzvel ltja el az rlapot. Ezutn a SkyCourt-ban s az T2B indulsi tranzitban (az tlevl ellen-rzs utn) tallhat Interchange kirendeltsgnl
kaphatja meg a visszatrtst.
TURISZTIKAI SZOLGLTATSOK
Tourist Info
A Turisztikai Informcis irodkban minden olyaninformcit megtudhat, amire szksge lehet,legyen sz tmegkzlekedsrl, vrosnzs-rl, fesztivlokrl, killtsokrl vagy brmilyenms kulturlis esemnyrl. Turisztikai Informcimindkt terminl rkezsi szintjn (2A s 2B) ta-llhat.
OTP Travel
Az utazsi iroda a 2B terminl galria szitjn ta-llhat. Az OTP Travel Kft. az egyik vezet utazsiiroda a magyar idegenforgalomban, repljegyek,szllsfoglalsi szolgltatsok, utazsok, vrosl-togatsok, kulturlis programok s biztostsokszles knlatval vrjk az utasokat.
Jegyelads / Informcis pult
A 2A s 2B terminl indulsi csarnokban ismegtallhat a kk szn JEGYELADS pult. Itt aBUDPORT utazsi iroda kedvezmnyes replje-gyek rtkestsvel ll az utazni vgyk rendel-kezsre. Ezenkvl repltri informcis pult-knt is mkdnek.
A terinlk trkt keresse ebldalunkn:www.bud.hu/utazas/indulas_elott/interaktiv_terkep
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TOURISM SERVICES
Tourist Info
Tourist information provides all the informationa visitor might need about public transportation,sightseeing, festivals, exhibitions and more. Tour-ist information offices are available on the arrivalslevel, both at Terminal 2A and 2B.
OTP Travel
The travel agency is located in the Terminal 2Bgallery. OTP Travel is one of Hungarys leadingtravel agencies, offering airline bookings, accom-modation, trips and city breaks, cultural programs,
as well as insurance services.Ticket sales / Information desk
TICKET SALES counters are available in thecheck-in halls of both Terminals 2A and 2B. Here,the BUDPORT agency offers airline bookings atfavorable prices. They also operate as an airportinformation center.
FINANCIAL SERVICES
Interchange
Europes leading currency exchange service isavailable for passengers at 6 points of Terminal 2.
ATMArriving passengers can find ATMs in the bag-gage reclaim area as well as in the landside wait-ing hall. Departing passengers will find an ATM inthe SkyCourt, walking towards Terminal 2A, nextto the escalators.
Post office
A Post office is located on the mezzanine level ofTerminal 2A, in the public area.
VAT refund
Non-EU residents can receive a VAT refund at Bu-dapest Airport in cash, if they purchased goodsfrom a retailer who transacts refunds via GlobalBlue or Premier Tax.
To claim a refund, please present the refund form
filled out by your retailer, the goods purchased,the receipt attesting the purchase and your pass-port to the customs branch office operating atBudapest Airport. The customs authority appliesan export stamp to the form. You can then receivethe refund at the Interchange outlets operating inthe SkyCourt and the T2B departure transit area(after passport control). fr a terinal a, lease isit:www.bud.hu/
english/passengers/before_flight/interactive_map
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VEZETK NLKLI INTERNET WI-FIA budapesti repltr teljes indul s rkez utasforgalmi terletn elrhet a vezetk nlkli internetkapcsolat az utasok szmra.
A telefonokkal, laptopokkal s tblagpekkel a bud:free wifi nvre keresztelt hlzatra csatlakozva in-gyenes szolgltatst nyjt a Budapest Airport az utasok szmra.
A kivlasztott hlzaton egy regisztrcis fellet tlt be, amelyen e-mail cm megadsval s a felhasz-nlsi felttelek elfogadsval kt rn t akr megszakts nlkl internetezhet a felhasznl. Ez egyutazs alkalmval bven elegend, a terminlokon vrakozssal eltlttt id tlagosan alig tbb mintegy ra.
Honlap: www.bud.hu/utazas/szolgaltatasok/wifi/internet
WIRELESS INTERNET WIFIBudapest Airport provides a wireless internet connection for passengers in all departing and arrivingpassenger circulation areas.
It is worth searching for the internet at the airport with smartphones, laptops and tablet computers, asBudapest Airport provides a free service for passengers on the network called bud:free wifi.
Once the network has been selected, a registration page will load, which provides an uninterruptedinternet connection for up to two hours if an email address is provided and if the terms and conditionsare accepted. This is more than enough during a standard journey, as the average waiting time spent atthe terminals is just over one hour.
Website: www.bud.hu/english/passengers/services/wifi
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GYEREKJTSZKA gyermekek nem csak a SkyCourtban, hanem aztlevl ellenrzs utn, a 2B Terminlon is tallnakkifejezetten a szmukra ptett vrhelyisget.
A kt vrt a Budapest Airport mr tavaly sz-
nesebb, bartsgosabb alaktotta, idn pedigvadonatj s vltozatos jtkokkal tesszk mgkomfortosabb a helyisgeket. Az jragondoltvrban az rkmozg gyermekeknek is lmnylesz a felszlls eltt a tranzitban eltlttt id, aki-ket szleik rmre gy knnyebb lefoglalni a v-rakozssal tlttt percekben.
poGGYSZmEGRZPoggyszmegrz szolgltatsunk a SkyCourtfldszinti folyosn, a 200E buszmegllnl lvbejrat mellett tallhat. A szolgltats 00.00-24.00-ban ll az utasok rendelkezsre.
Tovbbi informci:
Poggyszmegrz: +36 1 296 7999
Poggysz hzhoz szllts: +36 1 296 8802
KIDS CORNERSWaiting areas established specifically for childrenare available not only in the SkyCourt, but also inTerminal 2B, after passport control.
Both lounges had already been redecorated
last year, while this year, brand new toys werepurchased to make the facilities more fun andmore comfortable. The time spent in the newlyfurbished lounges will be an adventure even forthe liveliest children before starting their journey,making it easier for parents to spend the waitingtime.
LUGGAGE LOCKERSThe luggage storage room service is available inthe SkyCourt, on the ground floor corridor, nearthe 200E bus stop. The service is available topassengers 24 hours a day.
More information:
Luggage lockers: +36 1 296 7999
Luggage delivery: +36 1 296 8802
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KISGPES TERMINL
A GAT/General Aviation Terminal elssorban azokat az utasokat szolglja ki, akik sajt vagy breltkisreplgppel vagy business jettel utaznak, illetve specilis jratok utasait (pl. sportolk, klnlegesdelegcik stb.).
A GAT Terminl, 20 percre Budapest vroskzpontjtl, kzvetlenl a BUD Nemzetkzi Repltr 1.Terminlja mellett tallhat. Az plet eltt kln parkolhelyek llnak az utasok rendelkezsre.
A GAT Terminl teljes kr s magas sznvonal fldi kiszolglst a Celebi Ground Handling Magyar-orszg Kft. vgzi. A General Aviation Terminlon knyelmes s tgas vr, friss kv, dtitalok, min-sgi borok s friss hazai s nemzetkzi napilap vlasztk vrja az utasokat. zleti delegcik szmrakln, zrt trgyalhelyisg is rendelkezsre ll.
Tovbbi informci a nyjtott szolgltatsokrl s elrhetsgek:
Celebi Ground Handlingwww.celebi.hu/hu/chooser.html
GAT fldi kiszolglsi tevkenysg az albbi trsasgtl is ignyelhet:
Malv Ground Handling
www.mghweb.hu/hu/AS_general_aviation
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GENERAL AVIATION TERMINAL
The General Aviation Terminal (GAT) primarily serves passengers traveling with their own or with leasedprivate or business jets, as well as the passengers of special flights (e.g. athletes, special delegations,etc.).
The GAT is located 20 minutes from the center of Budapest, next to Budapest Airport Terminal 1. Dedi-cated parking spaces are available in front of the building for GAT passengers.
Celebi Ground Handling Hungary provides a full range of high-quality ground handling services at theGAT. A spacious and comfortable lounge, fresh coffee, beverages, quality wines and a selection ofHungarian and international newspapers is available for passengers. A separate meeting room is alsoavailable for business delegations.
More information on the services provided at the GAT:
Celebi Ground Handlingwww.celebi.hu/en/services_en.html
GAT ground handling services can be ordered from the following company as well:
Malv Ground Handling
www.mghweb.hu/en/AS_general_aviation
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VIP SZOLGLTATSOKInduls eltt vegye ignybe a Budapest AirportVIP szolgltatsait, s lvezze a kiemelt bns-mdot s a magas sznvonal kiszolglst.
Ignyelhet szolgltatsok:
VIP transzfer hztl-hzig VIP hostess ksret Elsbbsgi poggyszfelads s utasfelvtel Privt utas- s poggyszkezels Soronkvli utasbiztonsgi ellenrzs Lounge hasznlat VIP buszos transzfer a terminl s a replgp
kztt indulskor s rkezskor
Elsbbsgi, elklntett beszlls
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VIP SERVICESExperience exclusive treatment and premiumservice before you leave offered by the VIPservices of Budapest Airport.
Services available:
Door-to-door VIP shuttle VIP hostess escort/personal assistance Priority check-in Private check-in Priority security check Access to lounges VIP bus transport between the terminal and
the aircraft upon arrival or departure
Separate priority boarding
Bvebb informci s megrendels: / More information and order:
Malv Ground Handling:tel.: +36 70 949 9656; + 36 70 669 7624e-mail: [email protected]; [email protected] web: www.mghweb.hu
Celebi:tel.: +36 1 296 5933 e-mail: [email protected] VIP Airport Assistance (fldi kiszolgl szervezetekkel egyttmkdve):
tel:+36 70 949 9656 e-mail: [email protected]
Budport Conicerge:hamarosan/soon
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ZLETI VRKA Budapest Airport vri biztostjk a lehetsgetinduls eltt a nyugodt krnyezetben eltlttt k-nyelmes s zavartalan vrakozsra.
LOUNGESBudapest Airport offers several lounges tochoose from for a relaxed stay in an exclusive en-vironment before departure.
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SkyCourt Lounge
A Budapest Liszt Ferenc Nemzetkzi Repltr
2. Terminl SkyCourt galria szintjn helyezkedikel a 270 m2-es business vr, a SkyCourt Lounge.
A kellemes, nyugodt, kzponti helyen lv vra kvetkez all inclusiveszolgltatsaival vrjautasait:
ingyenes ital- s telvlasztk
ingyenes magyar s klfldi napilapok s ma-gazinok
ingyenes Wi-Fi szolgltats
mobiltlt
Business Corner fax s nyomtat hasznlattal
TV
mosdk a vr terletn
kerekesszkes utasok szmra kln helybiztostsa
A SkyCourt Lounge szemlyzete segtsget nyjta vendgek szmra az utazs sorn felmerl
problmk megoldsban s intzsben.
Nyitva tarts:
Htf: 05:00-22:00
Kedd: 05:00-23:30
Szerda: 05:00-21:00
Cstrtk: 05:00-23:30
Pntek: 05:00-22:00Szombat: 05:00-23.30
Vasrnap: 05:00-23:30
Bvebb informci:
+36 1 296 73 70honlap: www.mghweb.hu
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SkyCourt lounge
The 270 m2 SkyCourt Lounge is located on the
mezzanine level of the SkyCourt at Terminal 2.The pleasantly calm SkyCourt Lounge provides itsguests with the following all-inclusive services:
Complimentary food & beverages
Complimentary Hungarian and foreign dailynewspapers and magazines
Free Wi-Fi
Mobile charger Business Corner (computer, fax & printer)
TV
On-site bathrooms
Separate space for passengers using wheel-chairs
The trained staff at the SkyCourt lounge are morethan happy to assist you in solving any issues
arising during travel.
Opening hours:
Monday: 05:00-22:00
Tuesday: 05:00-23:30
Wednesday: 05:00-21.00
Thursday: 05:00-23:30
Friday: 05:00-22:00Saturday: 05:00-23:30
Sunday: 05:00-23:30
More information:
+36 1 296 7370Website: www.mghweb.hu
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Mastercard Lounge
j helyen, nagyobb terleten vrja nt aMasterCard Lounge!
A 2. Terminl SkyCourt pletnek galrijn ta-llhat az j MasterCard Lounge, a SkyCourt vrmellett, a rgi MasterCard Lounge-tl jobbra. Amg tgasabb, j vrban tovbbra is szmos
exkluzv szolgltatst vehetnek ignybe a lakos-sgi MasterCard prmium krtyk birtokosai,akr partnerk s gyermekeik trsasgban.
Prmium vrterem exkluzv szolgltatsokkalmr 160 m2!-en!
Az j lounge-ban tovbb bvlt az tel- s italk-nlat, de tovbbra is ignybe vehet az ingyeneswifi, a megjult dolgozsarok s az jsgknlat is.
Nyitva tarts minden nap: 5:30 19:30
Az exkluzv vrba djmentes belpst biztostbrmely magyar bank ltal magnszemly r-szre kibocstott prmium MasterCard bank-krtya, gy a Gold/Arany MasterCard, a PlatinaMasterCard s a World MasterCard krtyk.
Belps vendgekkel, illetve klfldn kibocs-
tott prmium MasterCard krtyval
A Magyarorszg terletn kibocstott, lakossgiPlatina MasterCard krtyk birtokosai djmente-sen vihetnek be magukkal egy vendget, s rajtakvl sajt, 18 v alatti gyermekeiket. A krtyabir-tokos ksretben rkez tbbi kzeli csaldtag3,000 Ft/f dj ellenben lphet be.
A Magyarorszg terletn kibocstott, lakoss-
gi Gold/Arany MasterCard s World MasterCardkrtyk birtokosai 3,000 Ft/f dj ellenben vi-hetnek be magukkal egy vendget s rajta kvlsajt, 18 v alatti gyermekeiket. A krtyabirtokosdjmentesen viheti be magval sajt 2 v alattigyermekt.
A vendgek utn fizetend djat a helysznen,kizrlag bankkrtyval egyenltheti ki.
A klfldn kibocstott lakossgi prmiumMasterCard krtyval trtn belps feltt-eleirl, krjk, tjkozdjon a mastercard.hu/premium weboldalon.
A MasterCard Lounge ignybevtelre vonat-kozan tovbbi informcit a mastercard.hu/premium weboldalon tall.
E-mail: [email protected]
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MasterCard Lounge
The MasterCard Lounge is available in a newlocation, with a larger area
The new MasterCard Lounge is located next tothe SkyCourt waiting area on the SkyCourt ter-minal level, to the right of the former MasterCardLounge. The new, more spacious facility offers
numerous exclusive services to premium resi-dential retail MasterCard holders, their partnersand children.
Premium lounge with exclusive services on160 m2!
We have further expanded our food and bever-age offer. A free Wi-Fi service, the remodeledwork station and our selection of newspapers re-
main available.Open every day: 5:30-19:30
Free entrance to the exclusive lounge is providedfor the holders of any premium residential retailMasterCard (Gold, Platinum, World) issued by anyHungarian bank,
Entry with guests and premium MasterCard
cards issued in countries other than Hungary
Any residential retail Platinum MasterCard issuedin Hungary ensures free entry for its holder, whocan be accompanied free of charge by one guestand their own children under the age of 18. Oth-er close family members accompanying the cardholder may enter for a fee of 3000 HUF/person.
The holders of any residential retail Gold and
World MasterCard issued in Hungary may be ac-companied by one guest and their own childrenunder the age of 18 for a fee of 3000 HUF/per-son. Entry is free of charge for the card holderschildren under the age of 2.
The fee for the entry of guests is payable onsite, with a credit card only.
Please visit the website www.mastercard.hu/pre-
mium for information on entry with residentialretail premium MasterCard cards issued in coun-tries other than Hungary.
For more information on the use of the Master-Card Lounge, please visit the website www.mas-tercard.hu/premium.
Email: [email protected]
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Platinum Service
A Celebi Platinum Service szemlyre szabott szolgltatsokat knl, amely tartalmazza a repltritranszfert, a repljegy illetve poggyszkezelst.
A csomagokat hordrok szlltjk, s igny esetn hoszteszek segtik az gyintzst. A replgphezVIP-busszal szlltja ki a Celebi az utasokat.
A tranzitvrban lv Platinum vrk az A s B terminlon, exkluzv szolgltatsokkal vrja az utasokat:zavartalan krnyezet, business sarok, internet hozzfrs, TV, fnymsol s fax.
Nyugodt, kellemes krnyezetben trtn megbeszlsekhez rendelkezsre ll az 1. Terminl kzvetlenszomszdsgban tallhat, privt replseket kiszolgl terminl VIP-terme. A tizenhrom fs vr-terem egyarnt alkalmas trgyalsra s pihensre is.
Bvebb informci:CelebiTelefon: +36-1-296-5933E-mail: [email protected]
Tovbbi informciTelefon: +36 1 296 9556
E-mail: [email protected]
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Platinum Service
Celebis Platinum Service offers personalized services, including airport transfer, ticket and baggagehandling.
Baggage is carried by porters and passengers are assisted by hostesses, if necessary. Celebi transportstravelers to the aircraft with a VIP bus.
The Platinum lounges in the transit area of Terminal 2A and 2B await passengers with exclusive servic-es: tranquil surroundings, business corner, internet access, TV, photocopier and fax.
The VIP room of the General Aviation Terminal near Terminal 1 is available for meetings in a peacefuland pleasant environment. The lounge can accommodate thirteen people and is equally suitable formeetings and recreation.
More information:CelebiTelephone: +36 1 296 5933Email: [email protected]
More informationTelephone: +36 1 296 9556
E-mail: [email protected]
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ELVESZETTPOGGYSZ
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ELVESZETT POGGYSZHa egy poggysz nem rkezik meg, nem jelentiazt, hogy vgleg elvesztett. Gyakran csak lemarada jratrl de mivel a poggyszcmkrl ismert acllloms, gy a kvetkez jratok valamelyikvelltalban megrkezik. A poggyszkeresk mun-kjt hlzatos szmtgpes rendszer segti.
Az elveszett vagy rongltan, hinyos tartalommalmegrkez poggyszokrt krtrts jr. A pogy-gysz elveszst rgtn a megrkezskor, az rke-z tranzitban vagy az tlevlkezels utn, a pogy-gysztvteli csarnokban kell jelezni az ElveszettPoggysz (Lost and found) gyflszolglatnl.
Az elveszett poggysszal kapcsolatos bejelen-tst az adott lgitrsasgnl, illetve annak fldi ki-szolgljnl kell megtenni. A bejelents alapjnjegyzknyv kszl. A ksve rkez vagy megta-llt poggyszokat krsre az utas ltal megadottcmre szlltjk. Az egyes lgitrsasgok kiszol-glit az albbi lista tartalmazza.
LOST LUGGAGEIf your baggage does not arrive at the destination,this does not mean that it has been permanent-ly lost. Often they simply miss the flight, but ar-rive on one of the subsequent flights, since thedestination is indicated on the label attached. Thework of baggage search personnel is aided by acomputer network system. Compensation is paidin relation to baggage that is lost, damaged or isof incomplete contents. Lost baggage can be re-ported in the arrivals transit area, or after passportcontrol, in the Lost and Found office located in
the baggage reclaim area.Records are taken of the reported lost item. Bag-gage delivered late or subsequently found is de-livered at the passengers request to the desig-nated address.
Please contact your airline or its ground handlingpartner in connection with lost baggage.
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Celebi Ground Handling
Aegean Airlines, Air Serbia, AirBaltic, Alitalia, Brussels Airlines, Austrian Airlines, British Airways,El Al Israel Airlines, Lufthansa, Qatar Airways, Ryanair, Swiss International Air Lines, Turkish Airlines
Telefon: / Telephone:
T2A: +36 1 296 5317, +36 70 332 4007, T2B: +36 1 296 5966, +36 70 332 4006E-mail: / Email: [email protected]
Malv Ground Handling:
SAS Scandinavian Airlines, Air Berlin, Emirates, Air France, Air Malta, Egyptair, Finnair,KLM Royal Dutch Airlines, Wizz Air
Telefon: / Telephone:+36 70 456 6038
E-mail: / Email: [email protected] Aviation:
Aer Lingus, Aeroflot Russian Airlines, LOT Polish Airlines, Pegasus Airlines, Belavia,Norwegian Air Shuttle, CSA Czech Airlines, easyJet, easyJet Switzerland, Germanwings, Jet2.com,Transavia Airlines, Transavia France, UTair Aviation, Vueling Airlines
Telefon: / Telephone:T2A: +36 1 296 8315, T2B: +36 1 296 8399E-mail: / Email: [email protected]
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KILTTERA
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KILTTERASZ
Az utasok s az ket ksrk, valamint a replsrajongk s fotsok kedvenc repteres helyszne a 2ATerminl tetejn tallhat kiltterasz.
Helyszn: 2A Terminl indulsi csarnok, galria szint (3. emelet)
Nyitva tarts: 0-24 (tli idszakban 11-19 h)
Belpjegy: 500 Ft (fizets: kszpnz, bankkrtya)
tel/ital vsrlsi lehetsg: a teraszon
Mosd: bent a terminlbanA dohnyzs megengedett.
Az automata belptet kapuk miatt rdemes a mosd hasznlatt mg a terasz ltogatsa eltt meg-ejteni, a belpjegy ugyanis egyszeri belpsre jogost!
A Budapest Airport ingyenes WiFi szolgltatsa a kiltteraszon is elrhet.
Mindenkit szeretettel v