BSBITU101A Operate a personal computer PRACTICAL ...

BSBITU101A Operate a personal computer

PRACTICAL ASSESSMENT TOOL

2BSBITU101A Operate a personal computer PRACTICAL ASSESSMENT TOOL

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© SkillsDMC

Resources and Infrastructure Industry Skills Council Ltd (t/a SkillsDMC)

Level 9, 36 Carrington Street, Sydney, NSW 2000, Australia

Telephone: +61 (0)2 9324 8600

Facsimile: +61 (0)2 9299 3015

Email: [email protected]

Web: www.skillsdmc.com.au

Published by: Resources and Infrastructure Industry Skills Council Ltd (t/a SkillsDMC)

Level 9, 36 Carrington Street, Sydney, NSW 2000

First published: 2014

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TABLE OF CONTENTS

Instructions to Assessors 4

Prepare for the practical assessment 4

Workplace Health and Safety 4

Customising the assessment 4

Carrying out the assessment 4

Completing the assessment 4

Assessment conditions 5

Expiry status of assessment 5

Resources required 5

Range of variables 5

Pre-Assessment 6

Performance Checklist 7

1. Start computer, system information and features 7

2. Navigate and manipulate desktop environment 8

3. Organise files using basic directory and folder structures 9

4. Print information 10

5. Shut down computer 11

Final Assessment Summary 12

Assessment Outcome 13


INSTRUCTIONS TO ASSESSORS

To prepare for assessment of this unit of competency, assessors should refer to the RII Assessment Materials Overview Guide. This guide includes directions on how to conduct an assessment for Recognition of Prior Learning (RPL).

Prepare for the practical assessment • Ensure date, time, place, employee, assessment instrument and any tools/equipment are arranged.

• Ensure the environment is adequate for verbal delivery of assessment.

• Explain what is required of employee. Both employee and assessor must confirm employee’s readiness for assessment.

• Gather relevant site standards and procedures from the appropriate authorised company personnel.

Work Health and Safety • Ensure all personnel have completed an area-specific induction prior to assessment commencing.

• Site, area and statutory safety requirements must be observed at all times during the assessment.

• All Personal Protective Equipment (PPE) appropriate to the task being assessed and to the area the assessment is being carried out in, is to be worn at all times.

Customising the assessmentThe assessment should be customised to reflect site-specific:

• risks and hazards

• equipment and machinery

• processes and procedures, including reporting and recording procedures

• standards and requirements

Carrying out the assessment • Do not interrupt while employee is performing a task.

• Where appropriate “What if …” questions shall be asked to assess knowledge relating to emergency and/or operating situations.

• Where the employee is working dangerously or without necessary care or confidence, the assessor must direct the employee to cease work and terminate the assessment. Immediate feedback should be given.

• To gain overall competency in the unit, all assessment criteria must be met. All questions must be answered correctly unless otherwise stated in the assessment instrument or elsewhere in site policy.

Completing the assessment • All sections of the assessment must be completed with an ink pen.

• Pre–assessment: To ensure that the employee understands the assessment process the assessor must explain the assessment and any appeal processes to the employee. Both are to sign the Pre-assessment form prior to commencing the assessment.

• Performance will often need to be demonstrated over a period of time and/or in different locations. More than one assessment of a block of tasks may be necessary. The relevant part of a blank assessment tool can be copied for re-use, then dated and attached to the original once it is completed.

• Where appropriate, performance should be assessed across different Range Statement conditions eg wet and dry weather; day and night; different equipment attachments; different materials, etc.

• The assessment tool is structured to allow for suitable breaks where needed between blocks of tasks.

• Outcomes from theory and other supporting evidence assessments should be reflected in the final assessment summary.


• On final completion of the overall assessment the “Final Assessment Summary” sheet must be completed by both the employee and assessor, and signed by the authorising Supervisor/Manager according to site policy.

• Communicate to employee any feedback comments.

• If the NYC (Not Yet Competent) box is ticked, the assessor must inform the employee’s supervisor and further training needs to be given to bring the employee up to a competent level. Note: Refer to Training Manual for any clarification.

• Prior to commencement, advise employee of right to appeal under Company Fair Treatment policy (or equivalent).

Assessment conditionsAssessors must have the following:

• Certificate IV in Training and Assessment, or equivalent

• industry competence equal to, or in excess of, this unit of competency

• relevant industry experience, or work with individuals with relevant industry experience

Expiry status of assessmentRequirements for maintenance of competence (eg re-assessment) are determined by site policy.

Resources requiredA list of available resources that will be used to assess the competence of participants should be provided as an appendix to this document.

Range of variables • To be assessed on the above equipment on Company site.

• To communicate using Company methods in place.

• To conduct maintenance tasks as authorised by Company.


PRE-ASSESSMENT

Assessment process explained to the employee ( if Yes).

Any appeal relating to the outcome of the assessment or the way in which the assessment was conducted shall be made through the company’s fair treatment policy as explained to the employee ( if Yes).

Employee / Trainee AssessorEmployee/Trainee name: (Print)

Employee/Trainee comments:

Assessor name: (Print)

Assessor comments:

I fully understand the assessment and appeals process.

Theory assessment sighted and checked as Competent.

Signature:

Date:

Signature:

Date:


PERFORMANCE CHECKLIST

1. Start computer, system information and features Competent Not Competenta) Demonstrate how to adjust your chair so your feet are on the

floor and your back is firmly supported by the back of the seat.

b) Position the monitor so the top of it is at eye level

c) Identify three things that cause eye strain.

d) Demonstrate how to ensure that cables are inserted correctly and checked regularly.

e) Demonstrate how to check whether the computer has plenty of ventilation.

f) Ask:

What must you do if you spill water on the computer?g) Demonstrate how to start the computer and log on.

h) Ask:

What is the function of the following:

• monitor

• keyboard

• mousei) Demonstrate how to customise the desktop configuration.

j) Explain a situation when you could use the help function.

Assessor comments:

_____________________________________________________________________________________________________

_____________________________________________________________________________________________________

Sign-Off:

Supervisor: Assessor: Employee:

___________________ ____________________ _____________________


2. Navigate and manipulate desktop environment Competent Not Competenta) Demonstrate how to open a file on the Desktop.

b) Ask:

Where is the Exit command located?c) Demonstrate how to close a file on the Desktop.

d) Demonstrate how to resize a desktop window.

e) Demonstrate how to create a shortcut on the desktop.

f) Ask:

Who should you go to if you have any issues?

Assessor comments:

_____________________________________________________________________________________________________

_____________________________________________________________________________________________________

Sign-Off:


___________________ ____________________ _____________________


3. Organise files using basic directory and folder structures Competent Not Competenta) Demonstrate how to create a folder.

b) Demonstrate how to save a file under a new name.

c) Demonstrate how to rename a folder and move it to a new location.

d) Demonstrate how to find the size of a file.

e) Ask:

Why is it important to be able to save files and folders onto a thumb drive?

f) Ask:

How do you search for a particular folder?g) Demonstrate how to restore a deleted folder.

Assessor comments:

_____________________________________________________________________________________________________

_____________________________________________________________________________________________________

Sign-Off:


___________________ ____________________ _____________________


4. Print information Competent Not Competenta) Demonstrate how to print a document.

b) Demonstrate how you can view the progress of the print job.

c) Demonstrate how to print from a different printer.

Assessor comments:

_____________________________________________________________________________________________________

_____________________________________________________________________________________________________

Sign-Off:


___________________ ____________________ _____________________


5. Shut down computer Competent Not Competenta) Demonstrate how to close an application.

b) Ask:

Why is it important to shut down the computer according to company policies and procedures?

Assessor comments:

_____________________________________________________________________________________________________

_____________________________________________________________________________________________________

Sign-Off:


___________________ ____________________ _____________________


FINAL ASSESSMENT SUMMARY

Theory assessment completed as Competent ( if Yes).

Practical assessment summary Note: refer to mapping document if required

Competent Not Competent

1. Start computer, system information and features

2. Navigate and manipulate desktop environment

3. Organise files using basic directory and folder structures

4. Print information

5. Shut down computer

Assessor comments:

_____________________________________________________________________________________________________

_____________________________________________________________________________________________________


ASSESSMENT OUTCOME

Competent

Not Competent

Employee / Trainee AssessorEmployee/Trainee name: (Print)

Employee/Trainee comments:

Assessor name: (Print)

Assessor comments:

Signature:

Date:

Signature:

Date:

Authorising Supervisor/Manager (according to site policy)

Name: (Print)

Signature:

Date:

BSBITU101A Operate a personal computer PRACTICAL ...

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