BRTS INTEGRATION – APPLICATION OF INTELLIGENT TRANSPORT MANAGEMENT SYSTEMS (ITMS)

ASIA BRTS- AMDAVAD 7.9.12

Sanjeev Kumar LohiaOSD and E.O JS(UT),Ministry of Urban Development,Govt of India

ITMS benefits and Opportunities

Intelligent Transit Management System

Operational Efficiency by

use of IT enabled process

management

Enhanced Service

Standards, bring in

commuter oriented

approach, better organization of planning and operations, including

customer facing information

delivery.

Capital Improvements

& Control, marketing, and

automates collection and

payment of transit fares.

Productivity through

Integration of Financial

Processes, Operations

Management, Commuter

driven approach ensuring high availability.

ITMS Project Scope

• Software Solutions Landscape Automated Fare Collection System (AFC) & Common Clearing

System

GPS based Fleet Monitoring System

Passenger Information System (PIS)

Financial Management System (FMS)

Vehicle Despatch & Scheduling System (VDSS)

Depot Management System (DMS)

Bus Terminal Management System (BTMS)

Incident Management System (IMS)

Business Intelligence (BI)

Enterprise Management System (EMS)

ITMS Project Scope

• Infrastructure Landscape

Data Centre, Disaster Recovery Site

Control Centre ,Training Centre

Bus Station Infrastructure

Bus Infrastructure

Communication Infrastructure

ITMS Project Scope

• Hardware Solutions Landscape BUS Station Equipment's

Turnstile Fare Gate Smart Card / Barcode Validator LED based Passenger Information System

Displays Point Of Sale - Ticket Terminal Station Server & Communication Module Handheld based Ticket Checking

Bus Equipment's Bus Driver Console Front/Rear/Middle Passenger Information Display

System Integrated Bus Controller

Contd…

Control Center and Disaster Recovery Center Automated Fare Collection System Financial Management System & Central Clearing

House System Vehicle Location System Bulk Initialization System Card Personalization System Central Communications System Depot Management System Bus Terminal Management System Vehicle Scheduling & Dispatch System Incident Management System Enterprise Management System Video Wall for Operations Management

ITMS Project Scope

• Operations, Management & Maintenance Services  Ticket Operators, Control Centre operators

Level-1 (Control Centre), Level-2 (Technical Operators) and Level-3 (bug fixing & roll out) Support

System Administration and Database Administration

Ticket Terminal Operations

Over all Operations of AFC

Vehicle Monitoring and communication services

Incident Management System

Vehicle Scheduling & Dispatch Service

Passenger Information System

Bus Terminal management System

Depot Management System

The service provider manages all operational activities within the guidelines decided of the transport company and hence provides

management bandwidth to enable operations management and efficiency enhancement.

ITMS Enterprise View

Identify Efficiency

Improvement Opportunities

Contact & Operations

Centre

Stakeholder Consultation Propagate New SOP’s

Higher Revenue

Identify

IMPROVEMENT EFFECIENCY PROCESS THROUGH ITMS IMPLEMENTATION PROCESS!

Business / Operational Intelligence and

Feedback Measurement

Learning Process Implementation and Impovement

Achievement

Base / Initial Deployment of

ITMS

2012 - 2013

ITMS Creates a learning and feedback System.

Short TermPublic Transport System gets the necessary Traction

Learning and feeback leads to efficient Processes.

Medium Term Long Term

2013- 2014 2014- Onwards

TIMELINE process for Cyclic improvement through ITMS Implementation

Financial Analytics

Vehicle Analytics

Passanger Analytics

Traffic Analytics

360⁰ operational View and Analytics leads to efficient decision making process and delivers financially and operationally sustainable city

transport model.

Unless we put the PUZZLE TOGETHER!

Initial Term

Mid-Term

Long Term

Financial Regulation Bus Schedule

Management Traffic Management

Operational Characteristics

Knowledge Aggregation

Optimized Operational Plan Execution through operational Intelligence

Feedback

Operational Benefits Progression Chart

Operational Efficiency Increases over a period of time due to high predictability and data intelligence input to operations management team.

Bus Station Infrastructure

• Off board fare collection• Use of Flap Barriers• Use of Smart card / tokens

Bus Station Infrastructure

Bus Station Infrastructure

Passenger Information System

LED displays at Bus stations and busesAudio announcement systems in buses

LED and audio announcements inside buses

Bus ITS Equipment's

Bus Driver Console

Central Control Centre

Operations monitoring & management at Control centre

ITMS Communication Network

Authorized Access Control

Control and Record of Entries

Zone wise / Authorization wise access control

Hardware Security

Firewall for external network

Secure VPN Policy

Multi-layer security

Online Network Auditing

Access Permissions for data access

International Practice of UID Password Mgmt

Restricted Media drives access

Access /Audit Trail Mgmt

Logical Security

Physical Security

Network Security

Asset records maintenance & verification

Access via authorization system

Hw/SW Access Control Mechanism

Data Management

Architecture

High Availability Architecture | Transaction Consistency

Security

Database Access Control | Data Auditing | Schema Change Management | Master Data Change Management

Availability

Performance Monitoring | Database Tuning | Backup & Recovery | Change Management | Storage Management

ITMS Security Framework

Logical Security

Process Role Security, Operator role based

Device Level Security

All field devices operate in secure mode with secure keys and necessary hardware based secure SAM’s

Data security

Encryption and other suitable standards like trail Management

Secured VPN based communication

interfaces

ITMS Security Framework

Project Contours

Procurement of Services – Implementation Plan

•Hardware, Software and O&M Procurement Plan • Competitive bidding process to be undertaken to select single service provider to

provide following services

Hardware deployment and installation - Capital Expenditure

Software deployment and implementation – Capital Expenditure

Operations and Management for 6 years (payable monthly) to include following services:

I. Manpower on bus stations for ticketing

II. Manpower in Central Control Centre to provide operations support and maintenance

III. Field Support Staff to maintain field equipment's

IV. Maintenance cost for deployed software and hardware