eHospitality: Role of Website Personality on Website Effectiveness
Broker Website Effectiveness
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Transcript of Broker Website Effectiveness
Broker Website Effectiveness
National Broker Traffic Report
January 21st, 2009 – PARIS, FR
WAV Group
Victor Lund, Partner
www.wavgroup.com 2
PurposeDevelop Benchmarks that Brokers may use to
understand……• How the online consumer reaches your site• Other websites that play a role in driving
consumer traffic• The truth of Search Engine Optimization• Real Search Engine Keywords• Technical Trends about consumer’s
computers
www.wavgroup.com 3
Day of week has little impact overall
Schedule agents to respond to email inquiries7 Days a week
www.wavgroup.com 4
Consumers are on your website 24 hours a day
www.wavgroup.com 5
86% Win6% Mac8% Other
Insist that your website be accessible using any computer
www.wavgroup.com 6
Go Big!
www.wavgroup.com 7
www.wavgroup.com 8
Insure that your website works on all browsers
www.wavgroup.com 9
Your website address is popularized by marketing
www.wavgroup.com 10
Google is the most popular search engine
www.wavgroup.com 11
Your brand is the most important search term
www.wavgroup.com 12
Thanks to Participants
www.wavgroup.com 13