Brijuni, 10-12 May 2012Avv. Elena Bocci

�The importance of

Corporate Social Responsibility (CSR)

� ISO 26000

�Veneto Experience about CSR

� “Corporate Social Responsibility is a concept whereby companies integrate social and environmental concerns in their business operations and in their interaction with their stakeholders on a voluntary basis” (Green Paper 2001-EU Commission)

� “CSR is the responsibility of enterprises for their impact on society” (Communication 25 October 2011-EU Commission)

Guidance on Social Responsibility:

“CSR is the responsibility by an organization for the impacts of its decisions and activities on society and the environment through a trasparent and ethical behavior”

� 7 Principles of CSR

� 7 Core Subjects of Guidance on CSR

7 core subjects of guidance on CSR:

1. Organizational governance

2. Human rights

3. Labour practices

4. Environment

5. Fair operating practices

6. Consumers issues

7. Community involvement and development

7 principles of CSR:1. Accountability

2. Transparency

3. Ethical behavior

4. Respect for stakeholder interests

5. Respect for the rule of law

6. Respect for international norms of behavior

7. Respect for human rights

� Over 450.000 small to medium sized companies

� Great flexibility

� Remarkable speed of initiative and response to the demands expressed by the world markets

� Elements of innovation and modernisation with more traditional features and values

� Attention to the territory

� Memorandum of Agreement for the CSR

signed by Veneto Region and Chamber of

Commerce of Veneto (2006)

� Veneto Stakeholder Forum on CSR (2007)

� Minimum Requirements for a Path of Social Responsibility

� Self Evaluation Grid on the Minimum Requirements of CSR

� Compendium of Best Practice of CSR

� “Practices and CSR in the business districs of Veneto” (Ca’ Foscari University of Venice)

CategoriesCategoriesCategoriesCategories IndicatorsIndicatorsIndicatorsIndicators

1. Commitment by Management

1. Identity card of socially responsible company2. Monitoring internal systems

2. Non Discrimination 3. Equal opportunities4. Disabilities and minorities

3. Employment 5. Training and stage6. Quality of company environment and

work private life balance7. Respect of collective association & unit rights

4. Health & Safety 8. Injuries & illnesses

5. Environment 9. Environmental management systems & sustainability

10.Raw materials, packagings11.Energy consumption, materials & emissions

CategoriesCategoriesCategoriesCategories IndicatorsIndicatorsIndicatorsIndicators

6. Products, Customers, Suppliers

12.New products/services13.Information & product labeling14.Suppliers

7. Social Development 15.Community 16.Ethical-environmental products -

services

8. Transparency 17.Internal & external customer satisfaction

18.Communication & community involvement

9. Credibility / Reputation 19.Litigation, penalties & administrative measure

20.Internal rules for law enforcement, for the prevention of corruption & unethical behavior

Font: Ca’ Foscari University of Venice

� Apply self-evaluation grid and feasibility study of incentives for the adoption of minimum requirements

� Disseminate principles of CSR

� Train intermediaries, enterpreneurs and corporate managers, public and private

� Establish a regional award for the best company socially responsible

CSR policies → benefits:

1.Company environment

2.Relationship with the local community

3.Reputation and loyalty

4.Relationship with financial institutions

Avv. Elena Bocciwww.avvocatobocci.cominfo@avvocatobocci.com