Breastfeeding & AI: could an Alexa Answer Bot increase breastfeeding rates?
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Transcript of Breastfeeding & AI: could an Alexa Answer Bot increase breastfeeding rates?
Breastfeeding An Alexa Answer Bot
Ask Alexa questions about breastfeeding and get immediate voice answers composed by breastfeeding experts.
Problems With Current Breastfeeding Care• Continued low rates of 6+ month
exclusive breastfeeding • Hospitals struggle with resources to
provide adequate support for breastfeeding moms after discharge • Lack of access to breastfeeding help in
the community • Easily accessible information on the
internet and social media is seldom evidenced based
© United States Breastfeeding Committee
Example 1 ‘Breastfeeding’ DialogUser: “Alexa, open Breastfeeding.”
Alexa: “Breastfeeding. You can pose a question or hear about key topics. What would you like to do?”
User: “Ask a question.”
Alexa: “Ok, what is your question?”
User: “How do I take the baby off the breast?”
Alexa: “ It is best not to pull the baby off of the breast without first releasing the latch. This is so that you do not damage the nipple or startle the baby. To release the latch place your pinky finger in the side of the babies mouth, next to your nipple, and break the seal of the babies lips.”
Example 2 ‘Breastfeeding’ DialogUser: “Alexa, open Breastfeeding.”
Alexa: “Breastfeeding. You can pose a question or hear about key topics. What would you like to do?”
User: “Ask a question.”
Alexa: “Ok, what is your question?”
User: “Can I put sugar on my breast to make my baby want to breastfeed?”
Alexa: “I don’t think I have been asked that before. I will contact an expert to get the answer. I will follow up shortly with a response.”
Three Ways ‘Breastfeeding’ can Answer Questions: 1. Immediate answer according to ‘Breastfeeding’ answer
database The Alexa skill uses word recognition to answer the question that is asked. Answers are based on evidenced based literature for tele-health breastfeeding help.
2. Human assist answer bot An intelligent voice bot that can answer questions based on assistance from human experts when ‘Breastfeeding’ is presented with a question it does not understand.
3. One-to-one private messaging HIPPA compliant voice messaging between users and breastfeeding experts to answer complex multi-turn questions that require back-and-forth dialog.
New technologies make this kind ofservice possible for the first time.Natural language recognition & processing
Artificial General Intelligence
Crowdsourcing & Mobile© United States Breastfeeding
Committee
Future Feature Development• Photos & Video • Call in via
telephone • Video-conferencing • Storage of patient
data for customization
© United States Breastfeeding Committee
The ‘Breastfeeding’ TeamRyan Cameron
Emily Sylvester, MS, RD, LDN, CLC
Dr. Eric Ledermann, MD
Andrew Romaner
James Schultz
Steve Tingiris
Discussion Questions• Who is selected to train the artificial
intelligence (AI) with their answers? • Start up capital? • Pilot sites for beta version? • Target populations with greatest
need? • Barriers to adoption? • What are the possible applications for
AI and breastfeeding help? i.e. mother-baby units, OBGYN, community programs
Contact Us• Breastfeeding experts please contact:
[email protected] • Business partners please contact:
