BRAVIA Service Care Guide

8/8/2019 BRAVIA Service Care Guide

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SERVICE CARE CARDSony Electronics Asia Pacific Pte. Ltd.


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ContentsGeneral Information Of BRAVIA Page

1. Picture Quality 1

2. Remote Control Sensitivity 43. LCD TV Gets Hot 5

4. Precautions On Handling LCD TV 6

5. Connectivity (DVD) 7

6. Connectivity (PC) 8

7. Connectivity (HDMI) 9

8. HDMI - CEC connectivity 10

Specific Features And Functions Of BRAVIA1. Auto Tuning 12

2. Manual Tuning 13

3. Program Sorting 14

4. Viewing Settings 15

5. Brightness Adjustment 166. Power Saving Mode 18

7. Display Information 19

8. MPEG Noise Reduction 20

Dear Valued Customer,

We congratulate you for choosing Sonys BRAVIA modeland we welcome you to enjoy the Sony experience.

This booklet wil l provide you some basic

understanding of Sonys BRAVIA models key featuresand its connectivity to external equipments.

For more details, please refer to the suppliedInstruction Manual or you may also visit your localSony Support website.

If you still need any technical assistance, please contactyour local Sony Service Centre.

We hope you will enjoy the wonderful performance ofSony BRAVIA.


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Possible reasons are:i. Playback pictures are recorded in High Definition

(HD) format.ii. These pictures are played back by HD players such

as Blu-ray Disc player, HD camera or HD Gameconsole.

Play back from VCR, DVD players are mainly StandardDefinition (SD) format.

HD pictures are 3 times clearer than SD pictures.Refer to the pictures showing picture quality differencesbetween SD & HD.

My picture is not clear andhaving lot of dots, lines and

hazy. How can I improve the

picture quality?

Why is the picture quality ofLCD TV crystal clear whenplayed back by some

equipments?

Standard Definition ( SD) - 4.3 Ratio

High Definition ( HD) - 16.9 Ratio

Picture Quality

The basic difference is the picture clarity in the LCD TV. The picture clarity (resolution) ismeasured in number of Pixels.

Full HD offers 2 Mega Pixels (1920 x 1080) resolution.The higher the pixels, the better the resolution and capability of displaying finer details.

HD Ready offers 1 Mega Pixel (1366 x 768) resolution.

Does your TV has this label? You can enjoy Full HD games (e.g.PLAYSTATION3). You can view Full HD pictures from HD camcorders (e.g. HD Handycam).

You can playback Full HD movies from HD players (e.g. Blu-ray player). You can receive Full HD digital reception from a digital tuner/set top box.

High Definition Multimedia Interface (HDMI) is thestandard interface to connect other HD devices toBRAVIA. HDMI offers:

High bandwidth for all signal transmissionbetween HD devices.

Transfer of uncompressed audio/v ideosignal between HD devices.

Picture Quality

What is the recommendedinterface to connect

Full HD to HD Devices ?

What is the differencebetween Full HD and

HD Ready?

HD Programs

HD Game Consoles

HD Camcorders

Full HD LCD TV

HD Player

Possible causes are:i. Antenna installation.ii. Antenna location.iii. Signal distribution.

Consult a qualified antenna-installer before approaching Sony Service Centre.

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Picture Quality Remote Control Sensitivity

How can I prevent theremote control from

operating intermittently?

Refer below table for commonly available connectivity to LCD TV and other equipment.

Picture Quality Name

HDMI(High Definition

Multi MediaInterface)

Picture+

SoundNo

RF/CoaxialPicture

+Sound

No

DVI(Digital Video

Interface)Picture Yes

Component Video Picture Yes

S-Video Picture Yes

Composite Video Picture Yes

SignalTransmitted

Separate audioconnection

required or not?

PictureQu

alityPerformance

Normal Quality

Best Quality

What are the commonconnectivity available

to LCD TV? Which is the

best connectivity?

Please refer to the instruction manual to check the location of the remote commander sensor on the TV.

Follow below actions:i. Aim remote control towards remote commander sensor location on the TV.ii. Remove the items blocking the sensor .iii. Replace batteries if needed.

BrightnessSensor

Remote CommanderSensor

CORRECT ( )

R

Sockets/Ports

3 4


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Precautions On Handling LCD TV

How can I prevent

panel damage?

How can I safelytransport LCD TV?

Why LCD TV isgetting too warm?

Note: Built-in protection circuit will automatically switch off the unit if it is hotter than normal.

Installed on the wall Installed with stand

Air Circulation is blocked

Leave at least this space clearance around the set Leave at least this space clearance around the set

30 cm

10 cm

6 cm10 cm 10 cm

30 cm

10 cm 10 cm

LCD TV installed in Built-in cabinetmust have sufficient ventilation.

Wall Wall

Follow below precautions.i. Disconnect all the cables.ii. Minimum 2 persons to carry the TV.iii. DO NOT stress/press on the LCD panel.iv. Ho ld firmly on the bottom (as shown).v. No jolts or vibration.

Follow below precautions.i. DO NOT push or scratch the screen.ii. DO NOT throw any objects on the screen .iii. Move slowly to adjust the angle of TV.iv. Wipe gently with a soft cloth moistened with mild detergent.v. Do not use cleaning agents such as Alcohol, Thinner , Acid cleaner etc..

LCD TV generates small amount of heat which is dissipated via the ventilation holes.

It is recommended: Never cover the ventilation holes. Leave some space clearance around the LCD TV as shown in the pictures.

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Connectivity (DVD)

How can I connectLCD TV to DVD player?

Connectivity (PC)

How can I connectLCD TV to PC?

Please refer to the instruction manual to check the location of the remote commander sensor on the TV.

Follow below steps to connect DVD player to LCD TV.

Step 1:Method 1:Connect to ComponentVideo input.

Method 2:Connect to CompositeVideo / S-Video inputs.

Step 2:i. Press MENU.ii. Press

__to select External Inputs option and press U.

iii. Press__to select HD/DVD 1 option (Method 1) and press U.

Or Select Video 1 option (Method 2) and press U.iv. DVD logo appears and then play DVD.

Follow below steps to connect PC to LCD TV.

Step 1:Connect the PC to the TVthrough PC input.



iii. Press__to select PC option and press U.

External Inputs

Select: Set: Exit: MENU

Edit Video Labels

HDMI Device Selection

Video 1

Return

Video 2

Video 3

HD/DVD 1

HD/DVD 2

HDMI 1

HDMI2

HDMI 3

PC

Rear View

Method 1

Method 2

Press Menu

__

U

External Inputs


Edit Video Labels


Video 1

Return

Video 2

Video 3

HD/DVD 1

HD/DVD 2

HDMI 1

HDMI2

HDMI 3

PC

Rear View

Audio

RGB Jack

MENU

Program List

External inputs

Settings

Show available TV programs


MENU

Program List

External inputs

Settings



Note: Connection through Component Video gives better picture quality.Choose HD/DVD1, HD/DVD 2 or whichever input is available for method 1 connection.Choose Video 1, Video 2 or whichever input is available for method 2 connection.7 8

Press Menu

__U


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Connectivity (HDMI)

How can I connectLCD TV to other

HDMI equipments?

Note: HDMI control must be set on both the TV and external equipment .Choose HDMI 1, HDMI 2 or whichever input is available for connection.

Continue to step 3

HDMI-CEC Connectivity

How can I set upHDMI - CEC?

Follow below steps to connect HDMI equipments to LCD TV.

Step 1:Use HDMI connector toconnect to HDMI equipmentsto LCD TV as shown.

Follow below steps to connect multiple HDMI equipments to LCD TV.

Step 1:Use HDMI connector to connect to HDMI equipments to LCD TV as shown.


__to select Settings Option and press U.



iii. Press__to Select HDMI 1 option and press U.

Rear View

Audio

HDMI

HDMI Equipment (Blu-Ray)

5 4 3 2 1

5 4 3 2 1

HDMI1

HDMI2

Up to 5 devices can berecognized end to end for

cascade connection

Rear View

External Inputs


Edit Video Labels


Video 1

Return

Video 2

Video 3

HD/DVD 1

HD/DVD 2

HDMI 1

HDMI2

HDMI 3

PC

MENU

Program List

External inputs

Settings



MENU

Program List

External inputs

Settings



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Press Menu

__U Press Menu

__

U


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HDMI-CEC Connectivity

How can I set upHDMI - CEC?

Auto Tuning

How can Iperform Auto Tuning

Step 1:i. Press MENUii. Press

__to select Settings option and press U.

iii. Press__to select Channel Set Up option and press U.

Follow below steps to perform Auto Tuning.

Step 2:i. Press

__to select Auto Tuning option and press U.

ii. Press__to select OK button and press U.

iii. Press MENU to exit the menu screen, once tuning is completed.

Step 3:i. Press

__to select HDMI setup option and press U.

ii. Press__to turn ON option and press U.

iii. Power on all the connected devices.iv. Press

__ to select OK option and press U.

iii. Wait for the scanning to complete.


Setup TV

Auto Start-up

Language

Cinema Drive

AVSetup

HDMISetup

Timer Settings

Power Saving Settings

LightSensor

Chiness

Auto

Off

ProductInformation

AllReset

Auto Start-up

Language

Cinema Drive

AV Setup

On

Off

On

HDMI Setup

Timer Settings

Select: Back: RETURN

Device List Update

Searching for devices,

Please wait.

Devices found: 0

Select: Back: RETURN

Setup

Do you want to update the HDMI device list?

Please power on the devices and activate each

HDMI control setting before updating.

OK Cancel

Back: RETURN

Auto Tuning

Do you want to start Auto Tuning?

OK Cancel


Picture TV

TargetInputs

Picture Mode

Reset

Backlight

Picture

Brightness

Color

Hue

AllInputs

Vivid

Max

High

Low

18

Cool

0

60

40

Max

Color Temperature

Noise Reduction

Advance Settings

MPEG Noise Reduction

Sharpness

MENU

Program List

External inputs

Settings



Auto Tuning

Program found: 1

VHF Low


Channel Setup TV

1 DigitDirect

Auto Tuning

Programme Sorting

Programme Labets

Programme Block

ManialProgramme Preset

Back: RETURN

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Continued from page 10

Press Menu

__

U

_ _Press Menu

__

U

_ _


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Manual Tuning

How can I tunethe channels manually?

Program Sorting

How can Isort programs?




Follow below steps to perform Manual Tuning. Follow below steps to sort programs.




Step 2:i. Press

__to select Manual Program preset option and press U.

ii. Press__to select VHF Low button and press U.

iii. Press_ to begin Manual Tuning.iv. Press Uto stop Manual Tuning.v. Press

__to highlight the program and press U.

Step 2:i. Press

__to select Program Sorting option and press U.

ii. Press__to select program numbers and press U.

iii. Press MENU to exit.

Press Menu

__

U


Picture TV

TargetInputs

Picture Mode

Reset

Backlight

Picture

Brightness

Color

Hue

AllInputs

Vivid

Max

High

Low

18

Cool

0

60

40

Max

Color Temperature

Noise Reduction

Advance Settings


Sharpness

MENU

Program List

External inputs

Settings


Select: Set: Exit: MENU Select: Set: Exit: MENU

Picture TV

TargetInputs

Picture Mode

Reset

Backlight

Picture

Brightness

Color

Hue

AllInputs

Vivid

Max

High

Low

18

Cool

0

60

40

Max

Color Temperature

Noise Reduction

Advance Settings


Sharpness

MENU

Program List

External inputs

Settings




Channel Setup TV

1 DigitDirect

Auto Tuning

Programme Sorting

Programme Labets

Programme Block

ManialProgramme Preset

Back: RETURN


Channel Setup TV

1 DigitDirect

Auto Tuning

Programme Sorting

Programme Labets

Programme Block

ManualProgramme Preset

Back: RETURN Select: Set: Exit: MENU

Channel Setup TV

Programme

Manual Programme Preset

TVSystem

VHF Low

Label

AFT

Skip

Colour System

SignalBooster

SignalLevel

Audio Filter

03

B/G

On

No

Auto

Auto

Low


Channel Setup TV

Programme

Manual Programme Preset

TVSystem

VHF Low

Label

AFT

Skip

Colour System

SignalBooster

Audio Filter

03

B/G

On

No

Auto

Auto

Low


Channel Setup TV

00

Programme Sorting

01

02

03

04

06

07

08

05

09


Channel Setup TV

00

Programme Sorting

01

02

03

04

06

07

08

05

09

13 14

SignalLevel

Press Menu

__

U

_


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Viewing Settings

What is the bestviewing distance from

the LCD TV?

What are the preferredpicture settings?

Brightness Adjustment

3xx

I notice a change inbrightness betweendifferent LCD TVs.

Is this normal?

When judging the brightness certain factors are to be considered

RECOMMENDED BRIGHTNESS: Check the LCD TV is capable of producing bright yet natural images. Look for an image

that shows a good level of detail in dark areas without washing-out the rest of theimage by being too bright.

Consider the brightness of the surrounding environ ment. This always affects theperceived picture brightness of the LCD TV. A LCD TV will appear less bright or toobright in different rooms because light differs in each scenario.

ABOUT BRAVIA: The BRAVIA LCD TV is equipped with an Auto Light Sensor. This is an Automatic

backlight control system which will automatically adjust its brightness according tolighting conditions.

This helps to provide the optimum picture quality in any environment. This helps avoid eye-strain while watching TV as the picture brightness will follow the

lighting of the room accordingly. With the Auto Light Sensor feature, there may be savings on your electrical costs

because this system reduces excessive brightness which then optimizes its powerconsumption.

Screen Size Viewing Distance Range

26 Inch 1 metre32 inch 1.2 metre37 inch 1.4 metre40 inch 1.5 metre46 inch 1.7 metre52 inch 2 metre

These are 3 recommended settings as below:i. Suitable for standard picture: Standard Mode.ii. Best for watching movie at home: Cinema Mode.iii. Best for shop front display: Vivid Mode.

Best viewing distance depends on the screen size.Refer to the table below for recommended viewing distance.

Recommended distance for viewing High Definition picture is 3 times of TV vertical screen size.Recommended distance for viewing Standard Definition picture is 5 times of TV vertical screen size.

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Brightness Adjustment Power Saving Mode

Why is the picturedarker than usual?

How can I adjust TVbrightness manually?

Follow below steps to adjust brightness.. The picture will be darker if the unit is in power saving mode.Follow below steps to switch off power saving mode.



Step 2:i. Press

__to select Set Up option and press U.

ii. Press__to select Power Saving Setting option and press U.

iii. Press__to select Off, Low, High or Picture Off and press U.

Step 2:i. Press

__to select Picture option and press U.

ii. Press__to select Brightness option and press U.

iii. Press__to select required level and press U.

iv. Press MENU to exit.

Press Menu

__

U

Press Menu

__

U


Picture TV

TargetInputs

Picture Mode

Reset

Backlight

Picture

Brightness

Color

Hue

AllInputs

Vivid

Max

High

Low

18

Cool

0

60

40

Max

Color Temperature

Noise Reduction

Advance Settings


Sharpness

MENU

Program List

External inputs

Settings





MENU

Program List

External inputs

Settings




Setup TV

Power Saving


Power Consumption

Off

Off


Setup TV

Power Saving


Power Consumption


Picture TV

TargetInputs

Picture Mode

Reset

Backlight

Picture

Brightness

Color

Hue

AllInputs

Vivid

Max

High

Low

18

Cool

0

60

40

Max

Color Temperature

Noise Reduction

Advance Settings


Sharpness


Picture TV

TargetInputs

Picture Mode

Reset

Backlight

Picture

Brightness

Color

Hue

AllInputs

Vivid

Max

High

Low

18

Cool

0

60

40

Max

Color Temperature

Noise Reduction

Advance Settings


Sharpness

Brightness

Min Max

54


Setup TV

Auto Start-up

Language

Cinema Drive

AVSetup

HDMISetup

Timer Settings


LightSensor

Chiness

Auto

Off

ProductInformation

AllReset

Off

Low

High

Picture Off

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Display Information

How can I remove thegray rectangle or clock

in the bottom left

corner of the screen?Follow the below steps to adjust display information.

In AV input mode, the display info (i+) buttonwill have the following function.

Press Menu

With Noise

After Noise Reduction

Step 2:i. Press

to select Picture option and press .

ii. Pressto select MPEG Noise Reduction

option and press .iii. Press

to select Low option and press .


to select Settings option and press .

MENU

Program List

External inputs

Settings


Select: S et: Exit: MENU

Select: S et: Exit: MENU

Picture TV

TargetInputs

Picture Mode

Reset

Backlight

Picture

Brightness

Color

Hue

AllInputs

Vivid

Max

High

Low

18

Cool

0

60

40

Max

Color Temperature

Noise Reduction

Advance Settings


Sharpness


Picture TV

TargetInputs

Picture Mode

Reset

Backlight

Picture

Brightness

Color

Hue

AllInputs

Vivid

Max

Low

18

Cool

0

60

40

Max

Color Temperature

Noise Reduction

Advance Settings


Sharpness

High


Select: Exit: MENU

Medium

Off

High

Low

2019


How can I reduceMPEG noise?

(mosquito type noise

due to blocks in picture)Follow below steps to adjust brightness.

Channel number

Press once:Displays information such ascurrent channel number andscreen mode such as Wide

Mode. (Channel number or AVinput label will remain)

Press twice:Removes channel number or AVinput label and displays Clockin the lower right corner of thescreen. If the Clock is not set

will display --/--.

Press thrice:Removes clock information

from screen. (Returns to normalviewing mode without any

display information).

Screen mode

Wide Mode:

Wide Zoom

Clockinformation

10:46 AM

15

Press the display info button

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