Let’s make it simple

Directed by Saad U Khan & Team

Brand and Media, Private and Confidential

BRAND & MEDIA

COMPANY PROFILE

Location

United StatesIndia

Brand and Media, Private and Confidential

Brand and Media has been established as a independent service provider company based out of Noida, India since 2012. Our traditional business model is based on the accomplishment of different services related to web designing & development, Customer Care, Sales, Computer technical support and Debt management. Emerging from a base level towards a global business perspective. Brand and media concentrate towards an intelligent approach to after market services. Brand and Media works on the theory of implementing the right knowledge process input and metric through our different methods keeping the business continuity planning. There is a great need for further business prospect to capitalize the market and make most of it along with a brand name. In addition to the existing business we are entering into the market of Digital Marketing, Search Engine Optimization, Lead generation and Outsourcing. Company holds well experienced individuals in their domain to make sure that the cornerstones are very strong for a future prospect. We have got a vision that says, “Let’s make it simple”, and indicates towards a time when business will be a lot easier starting from manufacturer to the end user.

Brand and Media, Private and Confidential

GOVERNANCE

Board of Directors

Risk ManagementFramework

Rigorous Internal Controls

Code of Conduct

All our directors are possessed with rich multi-industry experience and recognized for their contribution in their chosen profession.

We work on the theory of Define Measure Analyze Improve and Control.

We identify and prioritize risk followed by the application of resources to minimize the risk with an improved performance and result.

Internal audits are performed by the high rank officials in the organization to make sure that we are doing the right thing for our consumer and maintaining a business ethic. Audits are also run to

identify a potential risk and manage and control over it..

We have adopted a Code of Ethical Business Conduct that applies to all employees. Every employee is responsible for his or her own actions, and proper business conduct and ethical behavior are

fundamental conditions of employment. Any employee, regardless of job or title, who observes or becomes aware of unethical or unlawful

activity, is obligated to report such activity immediately. 

WHAT WE CARRY

Purpose

• Become a leader in the industry by enhanced services, relationship and profitability

Vision

• Our Vision is to provide the best in class service and become a brand to trust on.

Mission

• Our mission is to provide exceptional service through innovation and advanced technology.

Value

• We believe in treating our customer with respect and faith.

• Integrity is the core value of our business.

Goals

• We've got the Creativity to innovate through our technology to design the quality product worthy of a value. We will give you a choice followed by our solution. Once done, ultimate results delivered.

BRAND AND MEDIAWeb Designing and Development

Digital Marketing

Search Engine Optimization

Content management System

Pay Per ClickSocial Media OptimizationEmail marketing

Software and Android application

development

BUSINESS PROCESS

OUTSOURCING

Customer Care Sales

Debt Management Lead Generation Debt Management

TECHNICAL SUPPORT

On-site customer technical support

Off-site technical support

WEB DESIGNING & DEVELOPMENTBrand and Media has a very interesting approach towards Web Designing. More than how does a website looks like, we concentrate on what it can do or how does it work. For Brand Media Web Designing is an efficient tool of creation which attracts and once the contact is made with the individual it moves on to the purpose which is to have business which looks amazing and has value worth its beauty. Our Web Design covers all the ideas creativity, and the purpose for which it is meant. We will also help you in the maintenance part of it as your website may need a regular assistance for a better promotion as well. If designing a house needs bricks, cement and paint etc then we also place our innovative thinking and possibilities in your Web Design to make sure it’s a perfect online digital marketing business for you.

Our Strategy

For Product

• We have solutions.

For Promotion

• We have information

For Price

• We have value

For Place

• We have access

Workforce of 16 Web Developers and 1 process manager.

COMPUTER TECHNICAL SUPPORTWe deal in the software and hardware technical part of the computer, we provide technical support as well in terms of hardware and software part of a laptop, desktop, printers and Internet services. Brand and Media has specialist working towards any issue related to Antivirus support as well.

• 36 Technical Support Associates including 5 MS Certified technicians as well.

Workforce

• Dell, HP, Apple, ACER, Lenovo, Wipro, Asus, Sony, Samsung, Toshiba, Software support for Windows, MAC, Android, Blackberry, iOS and Xenix.

Projects

DEBT MANAGEMENT

We deal in analyzing the debt risk of credit card, analyze and then recover the debt under the guidance of FDCPA guidelines. Minimizing the risk and recovering the bad debt.

• 5 Credit analyst along with a Team Manager.Workforce

• American Express, MBNA, Capital One and Lowes

Projects

CUSTOMER CARE

We work on the existing Software warranty support services for Brand and Media. To summarize, existing customer calls in for technical support and service related issues.

• 7 Customer Care ProfessionalsWorkforce

• Hawaiian Telecom, SC Johnson, Internet virus Pop up, Pro build holdings and Microsoft.

Projects

OUTBOUND AND INBOUND SALES

We work on the leads for Outbound technical support sales, printer sales, Microsoft Office and Antivirus. We also offer service related to debt management and on site technician. Executives are also involved in direct sales for SEO and web designing to small and medium business segments.

• 13 Sales support Associates.Workforce

• Computer software and hardware warranty, Telecommunication Sales for startec global communication and web designing, search engine optimization & debt management programs & consulting.

Projects

LEAD GENERATION

We conduct our business surveys to the end customer to capture the information related to their education, employment, finance and regular activities. These surveys help us to find out the possible business opportunities in different industrial sectors.

•10 Survey Analyst.Workfor

ce•B2B process surveys for enterprise level service opportunities. We generate the surveys for finance in particulars for some of the renowned credit card companies, which in turn help for the financial and debt management services.

Projects

HUMAN RESOURCEOur Human Resource team is designated to manage people, workplace, work culture and environment effectively. The objective is to create a happy work place. “Brand and Media has a wonderful human resource management designed to maximize employee performance”. Human Resource team makes sure that there is a perfect balance to meet the needs of both the company and it’s people.

Employee engagement

Performance management

Training and Development

Payroll

WHY USDesignated workforce management

Quality Certified workplace

Privacy and Data protection

Customer and Client centric metrics

Six Sigma and Lean End to end process management

Can We Deliver?

Can We Win?

Can We profit?

YES

With the right science followed by a perfect blend of art, we make sure that the best has been delivered to our clients. For us a better business relationship is a perspective business opportunity to move on to a next level. That is how we start and complete. Our business idea is client centric to maximize the profit to make sure that the business grows which in result will give us a better future perspective. Our motive is to become a brand that our client remembers for lifetime.

Lets Begin

Brand and Media, Private and Confidential