Business ProductivityOnline Suite

www.ATIEScorp.com

The Challenges Are RealNow more than ever, we understand that you need practical and money-saving solutions that work together to help maximize employee effectiveness, reduce wasted time and cost, and streamline your business.

The most-prominent characteristics driving the behavior of SMBs are associated with the constraints on their IT budgets and personnel. It's no surprise that the smaller the company, the fewer technical capabilities exist internal to the organization.

“

”— Robert Anderson, Gartner – Feb. 5, 2010

Market Insight: SMB Characteristics Shape Technology Preferences

Data security remains the top security priority for SMBs.

84% say it is a critical or high priority due to lack of budget and staffing as major reasons.

Managing vulnerabilities and complex threats is a critical or high priority for 81% of SMBs.

67% of SMBs say dealing simply with the day-to-day tactical issues is a challenge or major challenge.

“ ”

— Jonathan Penn, Forrester ResearchJan. 25, 2010

The State of SMB IT Security and Emerging Trends: 2009 to 2010

Quality of life matters. As organizations ask more of their employees, work and life often become intermingled. People work from their cars, airplanes, or little Johnny’s football game. Tying an employee to a desk is a surefire way to lose them.

“

”— Drue Reeves, Burton Group – April 2009Cloud Computing: Transforming IT

Users need to be more productive when away and mobileIt needs to be easier for users to work together and collaborateNeed technology solutions that can change with our business

Users need tools that are easy to use and work togetherSystem maintenance takes too much time and resourcesWant knowledgeable customer support when needed most

Difficulty managing IT budgets and costsNeed to focus on the business, not internal technologyTechnology pricing and licensing is to complex

Customer FeedbackStudy of 1,800 IT and business decision makers in mid-size companies

IT security is expensive and labor intensiveVirus and spam risk is high and hard to manageCost, complexity, and control of data management

Security

Cash Flow

“It just works”

Agility

Business Productivity Online SuiteMicrosoft’s most trusted communication & collaboration software, delivered as a suite of online services, designed to help meet your needs for robust security, 24x7 reliability, and user productivity.

IT Control& Efficiency

User Familiarity& Productivity

Enterprise-Class Security & Reliability

Secure Instant Messaging: text,

audio, video

Online meetings,

presentations, and training

Document storage,

management, collaboration

E-mail, calendaring,contacts

BPOS: Enterprise-Class Security & ReliabilityPowered by the same Microsoft email and collaboration systems that businesses have been using for decades.

Always up-to-date antivirus & anti-spam protection

High reliability and disaster recovery from geo-redundant datacenters

Strict privacy policies

Guaranteed 99.9% uptime with money-back Service Level Agreement

The reliability we get with the Business Productivity Online Suite leads to peace of mind. This is something we just don’t have to worry about. “ ”

— Charles Carkeek President, Kindering/Carkeek Technology, Inc. (100 users)

Availability and Data SecurityGeo-redundant datacenters enable 99.9% uptime reliability.

Primary and backup in United States1. Brazil2. Canada 3. Chile4. Colombia5. Costa Rica6. Mexico7. Puerto Rico8. Peru9. United States

Dublin with backup in Amsterdam1. Austria 2. Belgium3. Cyprus 4. Czech Republic5.  Denmark 6.  Finland 7.  France 8.  Germany9. Greece10. Hungary 11. Ireland12. Italy

13. Israel14. Luxembourg15. Netherlands16.  Norway 17.  Poland18. Portugal 19.  Romania20. Spain 21.  Sweden 22.  Switzerland23. Trinidad &

Tobago 24.  UK

Singapore with backup in Hong Kong1. Australia2. Hong Kong3. India4. Japan5. Malaysia6. New Zealand7. Singapore

7 Layers of Security

Security Management Security Monitoring & Response, Threat & Vulnerability Management

Edge Routers, Firewalls, Intrusion Detection, Vulnerability Scanning

Network perimeter

Dual-factor Authentication, Intrusion Detection, Vulnerability Scanning

Internal Network

Access Control & Monitoring, Anti-Malware, Patch & Config MgmtHost

Secure Development Lifecycle, Access Control & Monitoring, Anti-Malware

Application

Access Control & Monitoring, File/Data IntegrityData

User Account Management, Training & Awareness, Screening

Facility Video Surveillance, biometrics, Access Control

A risk-based, multi-dimensional approach to help safeguard data and services

BPOS: User Familiarity & ProductivityDesigned seamlessly with Microsoft Outlook and Office programs users already count on.

*Access from mobile devices depends on carrier network availability

Designed to work with Microsoft Outlook and other Office software

25 GB email storage per user

Simplified collaboration for teams, projects, and documents

Shared calendaring makes scheduling easier

Works with devices used the most - PC, Mac, Windows Phone, iPhone, Android, and Blackberry*

Now I can simultaneously compare calendars to set up a meeting, which reduces my administrative time by at least 50 percent.“

” — Jeff Staser, SCG Founder and Principal (50 users)

Familiar and IntegratedDesigned to work with Microsoft Office to deliver the best productivity experience across the PC, Phone, & Browser

• 25 GB mailbox per user• Shared calendaring and contacts• Always-up-to-date anti-spam & anti-

virus• Access from Outlook on PC and Outlook

Web App in the browser• Offline access w/ Outlook

synchronization• Support for Windows Phone, iPhone,

Android, and Blackberry

• Single location for sharing and collaboration

• Collaboration sites for teams, projects, meetings, and documents.

• Offline access to documents in Outlook• Forms & workflow• Portal sites, content management, and

search

• Online meetings, presentations, and training sessions

• Desktop sharing & whiteboard tools• Rich media, hi-fi recording, live webcam

video• Multi-party video, VOIP/audio, switching• Web client support for remote attendees

• Business class Instant messaging (IM) and chat

• Seamless presence awareness• 1:1 video and voice chat• Integration across Microsoft Office

Outlook calendar and contacts and other apps, SharePoint

• Quickly check on another user’s availability

BPOS: IT Control & EfficiencyEliminate time & effort managing servers, while keeping you in control.

Patches, updates, backend upgrades automatically deployed

Web based IT controls and user management

More predictable annual costs and no additional hardware needed

Simplified migration and user adoption with purpose built tools

24/7, IT-level phone support

Microsoft Online Services gives us an easy way to grow rapidly without managing an expensive, cumbersome IT infrastructure.“ ”—Derk Rietveld, CEO & Orthopedic Surgeon, annatommie (40 users)

Simplified Management and AccessFlexible Web- and PC-based access for IT pros and users.

Rich client access without VPN

Web application access

Offline access to e-mail, calendar, contacts

SharePoint sites links

User downloads

Password Reset

User management

Service administration

Security settings and policies

Storage allocation

Domain control

Help and Support

End UsersIT Pros

More Predictable Annual Costs

Single price and features for each user, add users as you needAnnual subscription, billed monthly, per userA 40% cost savings over the individual services

$5.00/user

$5.25/user

$4.50/user

$2.00/user

Individual Services

Business Productivity Online Suite

$10.00/user40% off

individual services

Example: 50 Users - 66% savings over 3 years

More predictable costs, no additional hardware expense

General CostsOn-Premises

CostMicrosoft

Online Cost66%

Savings

Hardware and Maintenance $70,413 Included$70,413Software $107,738 $36,270$71,468

Operations $207,297 $100,456$106,840

Total $481,388 $165,612$315,777

Deployment and Migration $95,941 $28,886 $67,056

Per User Per Month $134/user $46/user$88/user

Savings over 3 years for 50 total users using e-mail, collaboration, IM/presence, web conferencing

Source: The BPOS Services Cost Comparison Tool

Example: 250 Users56% cost savings over 3 years

For 250 total users using e-mail, collaboration, IM/presence, web conferencing

General CostsOn-Premises

CostMicrosoft

Online Cost56%

Savings

Hardware and Maintenance $73,123 Included$73,123Software $123,078 $87,099$35,979Operations $298,827 $153,012

$145,815

Total $624,956 $274,291$350,665

Deployment and Migration $101,803 $34,180 $67,623

Per User Per Month $69.43/user $30.46/user$38.96/user

Hardware and Maintenance $16,048 Included$16,048Software $2,472 Included $2,301Operations -$840 Included -$840Deployment and Migration $10,445 Included $10,445

GENERAL COSTS:

HIGH AVAILABILITY:

Source: The BPOS Services Cost Comparison Tool

Customer Story

Orthopedic diagnosis, treatment, and rehabilitation centers in the Netherlands

14 offices, 40 employees

annatommie is growing rapidly, and wanted to take advantage of electronic, automated efficiencies to save money and improve productivity, while minimizing IT costs.

Solution Benefits

Microsoft Online Services gives us an easy way to grow rapidly without managing an expensive, cumbersome IT infrastructure.“ ” — Derk Rietveld, CEO and Orthopedic Surgeon, annatommie

annatommie implemented a new integrated patient data and appointment scheduling system and improved internal communications with Business Productivity Online Suite.

Flexible foundation to accommodate 30% growthImproved customer satisfaction $36,000 annual cost savingsStaff saves 2 hours per day from improved schedulingImproved system reliability & less IT management Improved productivity w/ web based access

Business SituationCompany Information

Customer Story

Full-service, multichannel jewelry retailer across the US.

67 stores, 70 HQ workers, 500 retail workers

REEDS needed to replace phone- and paper-based communications with electronic communications to help its staff be more efficient. It also wanted to reduce costs and improve uptime of existing systems.

Solution BenefitsREEDS subscribed to BPOS to give employees web-based access to the latest communications tools and and new online training tools.

Increased productivity enabled more selling timeE-mail support reduced 80 percentInfrastructure costs reduced 90 percentReduced training time and costs with online training sessions

We wanted to give our corporate operational staff more time to devise winning jewelry strategies and marketing campaigns and free our store people to sell. “ ”

— Jim Rouse, CFO, REEDS Jewelers

Business SituationCompany Information

Customer Story

Provides early childhood intervention services for children with disabilities and other special needs

100 employees in Bellevue, WA

The center’s IT infrastructure and old POP3 e-mail system would crash periodically causing a drag on staff productivity, and required continual maintenance and management.

Solution BenefitsThe Kindering center updated their old POP3 based e-mail system to business-class messaging and calendaring. They also started using new collaboration technology to improve efficiencies and communications among staff and customers

New e-mail capabilities and features improved communication across the organizationMobile and web access improved staff efficiencyImproved system reliability Reduced IT maintenance and administration

The reliability we get with the Business Productivity Online Suite leads to peace of mind. This is something we just don’t have to worry about. “ ”

— Charles Carkeek, Kindering/Carkeek Technology, Inc.

Business SituationCompany Information

Business-class user productivity, collaboration, and mobilityEliminate time spent on patches, upgrades, and maintenanceAnywhere web access to IT controls and user management*

99.9% uptime backed by financial Service Level AgreementFast, simple deployment with familiar and compatible tools24x7 IT level phone support

Makes costs even and more predictableBuy only what you need, when you need itNo additional hardware costs

Always up to date antivirus and anti-spam protectionMultiple layers of data safeguards, redundancy, and reliabilityWorld-class operational standards and privacy policies

How BPOS Can Help Your Business

Security

Cash Flow

“It just works”

Agility

*Anywhere internet access is available

Find Out For Yourself!

The best way to find out how quickly and easily you can be enjoying the benefits of BPOS in your organization is to try it for free.

Free 30-day Trial

Need more? ATIES is a certified Microsoft partner and we can offer a customized Proof-of-Concept experience for your evaluation.

Proof of Concept

More Information: www.atiescorp.com www.microsoft.com/online

© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after

the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft Exchange OnlineA business-class messaging solution with advanced e-mail, calendaring, contacts, and task management.

Microsoft Exchange Online is a much cleaner solution than Google Apps because everything is from one provider—Microsoft—so I don’t need a lot of third-party applications to link computers, cell phones, and laptops.

“” — JW Keller, President, Datatune (25 users)

25GB mailbox per user

Shared calendars, contacts & tasks

Anti-virus & anti-spam included

Outlook PC client and web browser access

Offline synchronization

Active-sync mobile device support

Blackberry device support*

Compliance and archiving*

*Additional subscription required

Microsoft SharePoint OnlineA highly-secure central location where employees can efficiently collaborate with team members, share knowledge and find organizational resources. 

Document sharing and collaboration

Collaborative team & project workspaces

Internal web portals

Built in templates and layouts

Integrated with Microsoft Office applications

Blogs and wikis for broad information sharing

Content management and search

Anti-virus documents and file scanning

Instead of rifling through file folders or searching through the server file system, employees and volunteers can locate policies, procedures, forms, and other documents on SharePoint sites.

“ ”— Shavawn Smith, Community Resource Specialist, Crisis Call Center (28

users)

Microsoft Office Live MeetingA complete Web, audio, and video conferencing solution.

With Live Meeting, we can bring together text, video and other images and the voices and faces of fellow conference goers in way that can really help an audience to understand what we are talking about.

“” — Jay Magness, Medway Plastics Corp.

Multi-party audio, video, and web conferencing

Powerful desktop and application sharing

PowerPoint upload w/ interactive whiteboard tools

Active speaker video switching, multi-party video, and multi-party VoIP/ audio

Integration with PSTN audio conferencing providers

PC client app and web browser access

Microsoft Office Communications OnlineRobust instant messaging (IM) and presence functionality for real-time, person-to-person communication via text, voice, and video.  

Presence & instant messaging (1:1 and multi-party)

PC-to-PC audio and video calling

Click-to-communicate from Outlook and SharePoint

Person-to-person file transfer

Calendar Integration with Exchange

Address book search

End-to-end encryption of text conversations

Our consultants work across five time zones on a daily basis. It’s imperative that they be connected and communicating, and Microsoft Online Services enables them to do this in a way we never could before.

“” — Jeff Staser, SCG Founder and Principal (50 users)