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1 Pegasystems 2006

Business Agility RequiresThe Pegasystems Build For Change Advantage

Directly Executable Business Requirements Familiar business tools immediately turn business objectives into responsive software

Unified Policies and Procedures Automatic interplay of business policies (rules) and procedures (processes) eliminates

manual identification, coding and integration of changes

Multi-Circumstance Rules Resolution Change-aware rule selection based on multiple data values such as customer, product,

channel, business unit, geography, data with automatic enterprise best-practices

Flex and Scale of Deployment Deploy business change rapidly and securely the way your business needs: pilot,

departmental solution or enterprise backbone

Intent-Driven User Experience Merge business goals with user intent to optimally tailor each interaction for clarity, content

and suitability to the task in hand

Six-R Work Automation Sophisticated rule-driven process automation to optimize the full work lifecycle: Receive,

Route, Report, Research, Respond, and Resolve

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BPM is Pegasystems single business focus.

Pega have proven success through our manydeployments.

We have a great number of references in this

area. Our Thought Leadership experience is an

indispensable asset to our customers

More than 20 years developing businesssystems.

Great deal of domain knowledge in verticalsincluding Banking, Insurance, Healthcare,central Government

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3 Pegasystems 2006

Pegasystems SmartBPM Suite

Design

Build

Deploy

Monitor

Analyze

Improve

Model

Simulate

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4 Pegasystems 2006

Application Frameworks

Pega offers a catalogue of pre-builtapplication frameworks starter kitsthat enable fast implementation of

business functionality within industryverticals:Banking

Insurance

Heathcare

Risk, Fraud and Compliance

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Powerful Rule Engine Functionality

Business Rule

Decision

Decision

Tree

Event

Constraint

Expression

Decision

Table

SLA

Trigger

On

Change

Policies

Processes

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GEOGRAPHY

TIME

CHANNEL

PRODUCT

CUSTOMERPlan for all Customer,Partners and

Circumstances

Multi-Dimensional Specialisation

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Just-When-Needed Retrieval

Best Source

Automate the Work

Procedural

Declarative

Model &Simulate

Productivity &Quality Alerts

Cases& Folders

Skill BasedRouting

Priority

Telephony

Scan & Fax

Browser

Web Services

TailoredInteractions

ProactiveFollow-up

Guided Processing

Automated Transactions

System-Driven

Priority &Escalation

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PRPC Basic Multi-Tier Architecture

Enterprise Repository

Customer

DB

Data Tier

SmartBPM

Eng ine (Server)

Tier

Thin Client

Tier (Browser)

SmartBPM Portals Internet App licationPort lets

JSR 168 & WSRPSharePoint

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Federated BPM

Pega offers a selection ofcomponents to allow the deploymentand management of federated BPM

nodes across an enterprise:Integrated Work Manager

Virtual Enterprise Repository

Platform as a Service

Autonomic Event Services

Business Information Exchange

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SmartBPM

WORK DB

Data Integration/ETL

Data Mart

Data WarehouseSCM

E

R

P

ETL

Process

A RAPID l i

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A RAPID solution

Ease of integrationwith existing ITrequirements

Agility

ofbusinessto

adaptto

change

and

de

ploy

solutions

Extensive codedevelopment

required

No codedevelopment

required

Real-time

Adjustment,

ProcessImprovement &

Deploymentwithout coding

Traditional BPM

vendors

Bespokeapplication

development

PEGA

bpm met

Documents

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