BPM Exam Study Guide - Oracle

Oracle Unified Business Process Management

Suite 11g Essentials

Exam Study Guide

Tom Barrett

Senior Technical Project Manager

WWA&C Partner Enablement

Objective & Audience

Objective

Help you prepare to take the Oracle Unified Process Management

Suite 11g Essentials (1Z0-560) exam by providing pointers to

resources that you can use in your preparation.

Targeted Audience

• Consultants working in the roles of process analyst/architect or

process designer/developer.

• Candidates must have hands-on experience using Oracle's

BPM Suite 11g product .

• Field experience with BPM in addressing customer

opportunities is recommended.

• Up-to-date BPM Suite 11g product training is encouraged.

For Oracle employees and authorized partners only. Do not distribute to third parties.

© 2012 Oracle Corporation – Proprietary and Confidential

http://www.oracle.com/partners/en/knowledge-zone/middleware/bpm-exam-page-324475.html




http://www.oracle.com/technetwork/middleware/bpm/overview/index.html

Exam Topics & Objectives

Exam Topics

The Oracle Unified Business Process Management Suite 11g

Essentials exam consists of 11 topics:

1. BPM Fundamentals

2. Product Overview

3. Process Modeling

4. Process Simulation

5. Process Implementation

6. Process Analytics

7. Process Spaces and BPM Workspace

8. Business Rules

9. Human Workflow

10. Custom Workflow User Interface

11. Administration

Exam Objectives

The exam objectives are defined by a learner or practitioner level of knowledge:

• Learner-level: questions require the candidate to recall information to

determine the correct answer. Example: Define the term cloud.

• Practitioner-level: questions require the candidate to derive the correct answer

from the application of their knowledge, which can only be attained by extensive

experience with the product. Example: The client requires a cloud

implementation for both intranet and extranet usage. What would you

recommend to address the need?



Training Options

For each exam topic there have been identified alternative training options that are

available at Oracle. The training options are divided into four categories:

• Instructor-Led Training

The boot camps are designed as a "jump start" training to enhance your skills by

providing role-based training on industry-leading Oracle solutions and services.

The boot camps are built as concise, intensive, and real-time training to give

partners a competitive advantage as they prepare to build powerful solutions for

their own customer base. Partners can choose to attend these boot camps in

class or in a live virtual class format to maximize the effectiveness and the time

allocated to training. Partners can take any publicly-scheduled Oracle University

courses at steep discounts. Benefit from hands on experience to gain real

working skill and work toward Oracle certifications.

• Online Training

Oracle partners are entitled free access to the Oracle Knowledge Center, a vast

library of recorded product courses. New courses are regularly added to the

library, providing partners with the latest information and training to master new

products or to increase proficiency on the new releases.

• Documentation

Books, white papers, product user guides and reference manuals are available

from Oracle on the web.



http://www.oracle.com/partners/en/most-popular-resources/enablement20-boot-camps-171771.html

http://education.oracle.com/

http://ilearning.oracle.com/ilearn/en/learner/jsp/announcement.jsp?aid=131

http://docs.oracle.com/cd/E21764_01/soa.htm

Topic 1: BPM Fundamentals

Objectives Level

• Define BPM and explain its value proposition Learner

• Describe the closed-loop life cycle and Oracle’s BPM Methodology Learner

• Explain capability maturity levels and elements of good BPM governance Practitioner

Training Options


– Oracle Business Process Management Suite 11g Implementation Boot Camp (4 Days)

– Oracle BPM 11g Modeling (3 Days)

– Oracle BPM 11g: Implement the Process Model (3 Days)

• Online Training

– Mastering Oracle BPM Suite 11g Webcast Series: BPM Overview (60 minutes)

• Documentation

– Oracle Fusion Middleware Modeling and Implementation Guide for Oracle Business Process

Management: Oracle Business Process Management Suite Overview

– Getting Started with Oracle BPM Suite 11gR1 - A Hands-On Tutorial: Chapters 1 & 2

Sample Questions

• Which one empowers the business user to model the business process?

A. BPM Studio

B. BPM Composer *

C. Enterprise Manager

D. BPM Analytics

• Which is the greatest benefit of the closed-loop lifecycle?

A. Realizing continuous process improvement *

B. Implementing business change

C. Enabling the business analyst

D. Enhancing collaboration



http://www.oracle.com/partners/en/most-popular-resources/044383.html

http://education.oracle.com/pls/web_prod-plq-dad/db_pages.getCourseDesc?dc=D66123GC20

http://education.oracle.com/pls/web_prod-plq-dad/show_desc.redirect?dc=D68637GC10&p_org_id=1001&lang=US&source_call=


http://event.on24.com/r.htm?e=332931&s=1&k=D8989214FA59E3F4FEEB0800808A963A

http://docs.oracle.com/cd/E21764_01/doc.1111/e15176/intro_bpm_suite.htm


http://www.amazon.com/Getting-Started-Oracle-Suite-Hands-/dp/1849681686/ref=sr_1_1?s=books&ie=UTF8&qid=1329760206&sr=1-1






Topic 2: Product Overview

Objectives Level

• Explain key architecture components Learner

• Identify key design-time and run-time features Learner

• Describe supported personas Learner

Training Options





• Online Training

– Mastering Oracle BPM Suite 11g Webcast Series: BPM Overview (60 minutes)

• Documentation

– Oracle BPM Suite 11g: BPM without Barriers (White Paper)


Management: Oracle Business Process Management Suite Overview

– Getting Started with Oracle BPM Suite 11gR1 - A Hands-On Tutorial: Chapters 3 and 4

Sample Questions

• How is a data type expressed in BPM Suite 11g?

A. business object *

B. data object

C. business item

D. business data

• Which two activities are supported by BPM Studio?

A. Designing BAM dashboards

B. Creating user interfaces *

C. Building value chain models

D. Designing adapter services *






http://event.on24.com/r.htm?e=332931&s=1&k=D8989214FA59E3F4FEEB0800808A963A

http://www.oracle.com/us/technologies/bpm/bpm-without-barriers-wp-190949.pdf









Topic 3: Process Modeling

Objectives Level

• Describe the purpose and evolution of BPMN Learner

• Implement roles and organizational units Practitioner

• Use the main diagramming objects Practitioner

• Add conditional logic, parallel paths and loops Practitioner

• Design subprocesses to organize your models Practitioner

Training Options





• Online Training

– Building Your First Process with Oracle BPM 11g (Self-Paced: 2 hours)

– Oracle BPM 11g Quick Start Series: Implementing a Business Process in Oracle BPM 11g

(40 minutes)

– Mastering Oracle BPM Suite 11g Webcast Series: Mastering BPMN 2.0 (79 minutes)

– Modeling a Business Process in Business Process Composer (12 minutes)

– Modeling and Simulating a Business Process in Oracle BPM 11g (40 minutes)

• Documentation

– Oracle Fusion Middleware Modeling and Implementation Guide for Oracle Business

Process Management 11g: Modeling a Process

– Oracle Fusion Middleware Business Process Composer User's Guide for Oracle Business

Process Management 11g: Modeling Business Processes with Oracle BPM

– Getting Started with Oracle BPM Suite 11gR1 - A Hands-On Tutorial: Chapter 7

Sample Questions

• How many start and end events can a BPMN process have?

A. only one start event and only one end event

B. only one start event, but multiple end events

C. multiple start events, but only one end event

D. multiple start events and multiple end events *

• Identify one gateway that cannot have an outgoing conditional path.

A. Exclusive Gateway

B. Inclusive Gateway

C. Parallel Gateway *

D. Event Gateway






http://www.oracle.com/webfolder/technetwork/tutorials/obe/fmw/obpm/11g/r1/firstProcess/firstprocess_obpm11g.htm

http://oukc.oracle.com/static05/opn/login/?t=livewebcast&c=918156358

http://apex.oracle.com/pls/apex/f?p=44785:24:2537976291059401:::24:P24_CONTENT_ID,P24_PREV_PAGE:5427,24

http://event.on24.com/r.htm?e=332963&s=1&k=7BCA0458B27D6A62239223E55002344C

http://apex.oracle.com/pls/apex/f?p=44785:24:1155837693171801::NO:24:P24_CONTENT_ID,P24_PREV_PAGE:5986,29

http://www.oracle.com/webfolder/technetwork/tutorials/tutorial/bpm/11g/r1/Modeling_and_Simulating_a_Process/player.html

http://docs.oracle.com/cd/E21764_01/doc.1111/e15176/partpage_iii.htm




http://docs.oracle.com/cd/E21764_01/doc.1111/e15177/model_bus_procs_bpmcu.htm








Topic 4: Process Simulation

Objectives Level

• Explain simulation scope and objectives Learner

• Create process simulation models Practitioner

• Create project simulation definitions Practitioner

• Run simulations and analyze results Practitioner

Training Options





• Online Training

– Oracle BPM 11g Quick Start Series: Modeling and Simulating a Business Process in Oracle

BPM 11g (40 minutes)

• Documentation


Management 11g: Running Simulations in Oracle BPM


Sample Questions

• Which three can you analyze using simulation?

A. Process throughput and performance *

B. Resource allocation for roles *

C. Activity-based cost *

D. End-to-end production run-time durations

E. ROI

• Which two correctly describe a Project Simulation Model?

A. It is used for simulation across multiple processes. *

B. It describes the simulation scenario for a process model.

C. It is associated with shared resources. *

D. It is configured using BPMN 2.0 notation.

E. It is driven by parameters provided at application deployment time.








http://docs.oracle.com/cd/E21764_01/doc.1111/e15176/simul_bpmpd.htm










Topic 5: Process Implementation

Objectives Level

• Describe task types Learner

• Explain ways to start and end processes Learner

• Implement event support and exception handling Practitioner

• Create business objects and task services Practitioner

• Generate a form for a task Practitioner

• Configure service tasks and script tasks Practitioner

• Create service implementations Practitioner

• Map data for activities Practitioner

• Implement security roles and identity management Practitioner

Training Options





• Online Training

– Building Your First Process with Oracle BPM 11g (Self-Paced)

– Oracle BPM 11g Quick Start Series: Implementing a Business Process in Oracle BPM 11g

(40 minutes)

– Mastering Oracle BPM Suite 11g Webcast Series: Mastering BPMN 2.0 (79 minutes)

• Documentation


Management 11g: Modeling a Process


Process Management 11g: Modeling Business Processes with Oracle BPM


Sample Questions

• You need a set of participants to vote on a task. The appropriate task to use for this pattern is

_____.

A. FYI

B. Initiator

C. Group *

D. Management

• To assign a global unique identifier (GUID) to a variable, you would use a(n) _____.

A. simple expression

B. XPath expression *

C. XSLT transformation

D. service invocation to a service that provides a GUID






http://www.oracle.com/webfolder/technetwork/tutorials/obe/fmw/obpm/11g/r1/firstProcess/firstprocess_obpm11g.htm



http://event.on24.com/r.htm?e=332963&s=1&k=7BCA0458B27D6A62239223E55002344C













Topic 6: Process Analytics

Objectives Level

• Describe process analytics architecture and out-of-the-box metrics support Learner

• Add a business indicator to a process and assign data Practitioner

• Add measurement marks and counters to a process Practitioner

• Create a dashboard Practitioner

• Set up integration with Oracle BAM Practitioner

• Create BAM data objects and alerts Practitioner

Training Options





• Online Training

– Oracle BPM 11g Quick Start Series: Monitoring a Business Process in Oracle BPM 11g (30

minutes)

– Mastering Oracle BPM Suite 11g Webcast Series: Process Analytics-Intelligent Decision

Making (60 minutes)

• Documentation


Management 11g: Using Process Analytics


Sample Questions

• When are the process metrics data captured for all identified sampling points?

A. as the process is executed *

B. on completion of the process

C. at regular intervals during the process execution

D. at user-specified intervals

• Which two are correct about business indicators?

A. Business indicators can be captured at measurement marks. *

B. Dimensions allow the user to capture numerical values.

C. All business indicators are captured at sampling points and a subset are captured at

measurement marks. *

D. Counters should always be used at Interval Start and Interval Stop.







http://event.on24.com/r.htm?e=332969&s=1&k=2FB2937FB7148A0CD02A836C9D9A1B18




http://docs.oracle.com/cd/E21764_01/doc.1111/e15176/monitoring_proc_act_bpmpd.htm










Topic 7: Process Spaces and BPM Workspace

Objectives Level

• Describe the features and roles serviced by Process Spaces

and the BPM Workspace Learner

• Organize work by creating and using views Practitioner

• Delegate and reassign work Practitioner

• Manage and track processes Practitioner

Training Options





• Online Training

– Oracle BPM 11g Quick Start Series: Participating in a Business Process in Oracle BPM 11g

(20 minutes)

– Social BPM: Integrating Enterprise 2.0 with Business Applications (60 minutes)

• Documentation

– Oracle Fusion Middleware User's Guide for Oracle Business Process Management

11g: Using Oracle Business Process Management Process Spaces


Sample Questions

• Which tool do you use to view the data in a process instance?

A. BPM Workspace Process Tracking

B. BPM Business Catalog

C. Fusion Middleware Control *

D. BPM MDS Connection

• Which three actions can be performed in Process Spaces?

A. set up business rules for collaboration

B. share documents such as requirement documents, feedback documents, and design

specs *

C. discuss issues *

D. define business indicators for custom dashboards

E. create a process instance space for collaboration specific to one process instance *







https://event.on24.com/eventRegistration/EventLobbyServlet?target=registration.jsp&eventid=207713&sessionid=1&key=CF1343DD07037B7BBE0C5AD09F335FC3&partnerref=launch&sourcepage=register

http://docs.oracle.com/cd/E21764_01/user.1111/e15175/bpmug_part_pp.htm











Topic 8: Business Rules

Objectives Level

• Explain how rules are integrated with mediator and human workflow Learner

• Create an IF-THEN business rule Practitioner

• Define a business rule using a decision table Practitioner

• Test business rules Practitioner

Training Options





• Online Training

– Business Rules Component Overview (57 minutes)

– Customizing Business Rules in Oracle BPM 11g (90 minutes)

– Mastering Oracle BPM Suite 11g Webcast Series: Ruling with Rules (60 minutes)

• Documentation


Management 11g: Using Business Rules


Process Management 11g: Using Oracle Business Rules


Sample Questions

• In which two ways can BPMN processes use rules?

A. Rules are used to define process flow. *

B. Rules are used to describe human task assignments. *

C. Rules are used to modify past actions.

D. Rules are used to change completed task activities.

• In an IF-THEN business rule, you can't _____.

A. call a rule function

B. use aggregations like count, max, and average

C. use while loops

D. change a fact object structure *







http://apex.oracle.com/pls/apex/f?p=44785:24:1155837693171801::NO:24:P24_CONTENT_ID,P24_PREV_PAGE:5676,29


http://event.on24.com/r.htm?e=332964&s=1&k=77B866039773AFFD16B381F0A2DAB8C2

http://docs.oracle.com/cd/E21764_01/doc.1111/e15176/bus_rules_bpmpd.htm




http://docs.oracle.com/cd/E21764_01/doc.1111/e15177/business_rules_bpmcu.htm

http://docs.oracle.com/cd/E21764_01/doc.1111/e15177/business_rules_bpmcu.htm







Topic 9: Human Workflow

Objectives Level

• Describe the architecture for workflow Learner

• Explain the supported human task patterns Learner

• Explain expiration and escalation policy options Learner

• Configure a human task and add data assignments Practitioner

• Create approval groups Practitioner

• Set security and access controls Practitioner

Training Options





• Online Training

– Human Task Component Overview (55 minutes)

• Documentation


Management 11g: Using Human Tasks


Process Management 11g: Working with Human Tasks


Sample Questions

• The default owner for a task is the _____.

A. operation system user that starts the server

B. Weblogic Server's identity

C. ProcessOwner application role *

D. anonymous user

• Which is the default signature policy for workflow participants?

A. no signature required *

B. password required

C. digital signature required

D. password or digital signature required








http://docs.oracle.com/cd/E21764_01/doc.1111/e15176/human_task_bpmpd.htm




http://docs.oracle.com/cd/E21764_01/doc.1111/e15177/human_task_bpmcu.htm

http://docs.oracle.com/cd/E21764_01/doc.1111/e15177/human_task_bpmcu.htm







Topic 10: Custom Workflow User Interface

Objectives Level

• Identify the key components of ADF Learner

• Create business components and task flows Practitioner

• Build a data entry form Practitioner

Training Options




• Online Training

– Oracle ADF Quick Overview (10 minutes)

– Introduction to Oracle ADF Seminar (32 minutes)

• Documentation

– Oracle Fusion Middleware Developer's Guide for Oracle SOA Suite11g: Designing Task Forms

for Human Tasks

– Oracle ADF 11g Primer (White Paper)


Sample Questions

• Which three statements are true about ADF Business Components (ADF BCs)?

A. ADF BC is an object-relational mapping framework. *

B. ADF BC allows a convenient way to publish Service Data Object (SDO) services. *

C. ADF BC View Objects are read-only views of the underlying database tables.

D. An ADF BC Entity Object represents a database table. *

• Which statement is false about generated task forms?

A. A generated task form can be customized by adding and removing UI components or changing the

layout.

B. You can choose your own layout before the form is actually generated.

C. You can add ADF BC data controls to a generated task form.

D. A generated task from project contains a single JSF page in a single unbounded task flow. *





http://download.oracle.com/otn_hosted_doc/jdeveloper/11gdemos/ADF112/ADF112.html

http://download.oracle.com/otn_hosted_doc/jdeveloper/11gdemos/Introduction_To_ADF/Introduction_To_ADF.html

http://docs.oracle.com/cd/E21764_01/integration.1111/e10224/bp_designtf.htm




http://www.oracle.com/technetwork/developer-tools/adf/learnmore/oracle-adf-11g-primer-154277.pdf







Topic 11: Administration

Objectives Level

• Manage roles and configure organization units Practitioner

• Manage approval groups and use flex fields Practitioner

• Monitor business processes Practitioner

• Troubleshoot installation and runtime issues Practitioner

Training Options




• Online Training

– Mastering Oracle BPM Suite 11g Webcast Series: Deployment and High Availability (60

minutes)

• Documentation


Process Management 11g: Performing Administrative Tasks

– Oracle Fusion Middleware Administrator's Guide for Oracle SOA Suite and Oracle Business

Process Management Suite 11g: Administering Human Task Service Components and Human

Workflow Service


Process Management Suite 11g: Administering Oracle BPMN Process Service Components

and Engines

– Oracle Fusion Middleware Installation Guide for Oracle SOA Suite and Oracle Business

Process Management Suite 11g: Troubleshooting


Process Management Suite 11g: Troubleshooting Oracle SOA Suite


Sample Questions

• When you create a swimlane role, the artifact that's created is a(n) _____.

A. virtual user

B. approval group

C. LDAP group

D. application role *

• When are role mappings, defined through JDeveloper, used to update the realm's security

configuration?

A. only during the first deployment *

B. for every deployment

C. for every deployment of the same version

D. for every deployment of a newer version





http://event.on24.com/r.htm?e=332971&s=1&k=F084A50B438A8B74D5A68B7AAE71BA27

http://docs.oracle.com/cd/E21764_01/doc.1111/e15177/admin_bpmcu.htm

http://docs.oracle.com/cd/E21764_01/doc.1111/e15177/admin_bpmcu.htm

http://docs.oracle.com/cd/E21764_01/integration.1111/e10226/part_hwf.htm





http://docs.oracle.com/cd/E21764_01/integration.1111/e10226/part_bpm.htm





http://docs.oracle.com/cd/E17904_01/doc.1111/e13925/troubleshooting.htm




http://docs.oracle.com/cd/E21764_01/integration.1111/e10226/appx_trouble.htm










Exam Registration

• How to register for the exam?

You can register for all Oracle certification exams with Pearson VUE. Before a

registration can be submitted, a Pearson VUE profile must be created using your

Company ID. Your Company ID can be obtained by contacting your local Oracle

Partner Business Center or by signing in to your OPN account. Your Company

ID is located in the section on the right under "Company information".

Please follow these instructions in order to properly set-up your Pearson VUE

account for the first time.

• Have you completed an Oracle Certification Exam in the past?

Due to systems enhancements, each partner who has completed an Oracle

Certification Exam will need to update their Pearson VUE profile in order to

receive credit and for those records to appear in the OPN Competency Center.

• How to get full recognition as Certified Implementation Specialist?

To get full recognition as a Certified Implementation Specialist you need to:

A. Update your Pearson VUE profile with your Company ID

B. Activate your Certview Account

Please follow these instructions and your records will be properly recorded.



http://www.pearsonvue.com/oracle

http://www.youtube.com/watch?v=OXwUfteaAjQ&feature=player_embedded

https://competencycenter.oracle.com/

http://www.oracle.com/partners/en/most-popular-resources/specialized-345178.pdf

BPM Exam Study Guide - Oracle

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