GTA Board of Directors

September 11, 2008

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Agenda

• Financial Update

• Organizational Update

• State Portal

• Enterprise Governance and Technology Planning

• Security

• IT Outsourcing Update (g@IT 2010)

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GTA’s FY 2009 BudgetFY 09 FY 09

FY 09 Budget AmendedAOB Adjustments Budget

REVENUES Appropriated Funds -$ -$ -$ Computer Services Revenues 53,000,000$ 4,000,000$ 57,000,000$ Telecommunications Services Revenues 60,000,000$ 3,400,000$ 63,400,000$ Revenues from Sales of Data and Web Development 38,551,000$ (460,000)$ 38,091,000$ Revenues from Use of Prior Year Funds 813,890$ -$ -$ TOTAL REVENUES 152,364,890$ 6,940,000$ 158,491,000$

EXPENSES Personal Services 46,605,190$ (5,523,857)$ 41,081,333$ Regular Operating 4,134,929$ 74,469$ 4,209,398$ Motor Vehicle Purchases 50,000$ (50,000)$ -$ Equipment 3,721,150$ (364,258)$ 3,356,892$ Computer Charges 28,885,505$ 2,461,800$ 31,347,305$ Real Estate Rentals 6,482,044$ (660,278)$ 5,821,766$ Telecommunications 49,188,162$ 861,824$ 50,049,986$ Contracts 10,430,967$ 2,362,072$ 12,793,039$ Transfers 2,866,943$ 204,953$ 3,071,896$ Grants -$ TOTAL EXPENSES 152,364,890$ (633,275)$ 151,731,615$

POSI TI ONS 548 (38) 510

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GTA’s Financial Situation

$125,000,000

$150,000,000

$175,000,000

$200,000,000

$225,000,000

FY 04 FY 05 FY 06 FY 07 FY 08

Revenues

Expenses

FY2004 FY2005 FY2006 FY2007 FY2008 FY2008Actuals Actuals Actuals Actuals Projected 04/30/08 Actuals

Revenues

Computer 64,859,244$ 70,705,041$ 51,614,275$ 60,996,669$ 58,328,661$ 58,624,261$ Telecom 106,390,164$ 105,409,384$ 95,713,509$ 82,754,344$ 70,888,043$ 72,432,796$ Data Sales 27,619,836$ 28,131,501$ 29,809,150$ 29,721,771$ 33,895,470$ 34,872,617$

Total Revenues 198,869,244$ 204,245,926$ 177,136,934$ 173,472,784$ 163,112,174$ 165,929,674$

Operating Expenses 196,487,920$ 192,540,398$ 175,476,026$ 182,626,755$ 159,872,021$ 157,845,848$

Total Operating Surplus/Deficit 2,381,324$ 11,705,528$ 1,660,908$ (9,153,971)$ 3,240,153$ 8,083,826$

Nonoperating Income 22,030,923$ 20,390,389$ 3,385,422$ 10,427,006$ 5,021,827$ 4,584,397$ Nonoperating Expense 21,487,558$ 15,972,967$ 9,133,843$ 2,964,285$ 4,238,260$ 3,920,132$ Transition Costs 4,152,486$ 4,773,082$

Net Income/(Loss) 2,924,689$ 16,122,950$ (4,087,513)$ (1,691,250)$ (128,766)$ 3,975,009$

Note: FY 2007 Computer Revenue contains a one-time payment of $5 million from DHR for the purchase of Oracle Licenses.

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Organizational Update

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Building Our SMO

• Core staff in place September 1▪ 7 top-level leadership positions▪ 11 other appointed positions

• Recruitment for 32 other positions began July 18

• Reviewing resumes, interviewing and filling positions through October

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HR Functions Transferred to SPA

• Effective July 1

• Further reduced GTA’s administrative overhead

• SPA responsible for day-to-day transactions

• GTA sets strategy and policies

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State Portal

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Timeline for Portal Outsourcing

Issued Request for Qualified Contractors: May 19

Announced qualifying contractors: June 13

Issued RFP: July 28, 2008

• Proposals due: September 12, 2008

• Evaluate proposals: September − October 2008

• Sign contract: November 2008

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Georgia.gov Now Among Nation’s Best

• Ranks No. 2 in 2008 e-government study by Brookings Institution (formerly Brown University)

• Up from 13 in 2007 and 38 in 2006

• Affirms Governor’s goal of making Georgia the nation’s best-managed state

• Portal usage continues to grow▪ 1.18 million users, 44.7 million page views in 2006

▪ 1.5 million users, 51 million page views in 2007

▪ 2.1 million users, 60 million page views projected for 2008

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Enterprise Governance

and Technology Planning

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Policies, Standards and Guidelines

• Streamlined the PSG issuance process using existing industry or federal standards and guidelines

• Standards are issued with a 6-month forward effective date to allow for agency impact analysis

• Standards and guidelines apply to all aspects of IT in state government

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Policies and Standards: OCGA 50-25-4(a)

“The authority shall have the following powers:

• (10) to set technology policy for all agencies except those under the authority, direction or control of the General Assembly or statewide elected officials other than the Governor;

• (18) to coordinate with agencies, the legislative and judicial branches of government, and the Board of Regents of the University System of Georgia, regarding technology policy;

• (21) to establish technology security standards and services to be used by all agencies;

• (24) to expand and establish policies necessary to ensure the legal authority and integrity of electronic documents;”

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Standards Published to Date

• Strategic Planning for IT

• Project Financial Management

• Technology Project Management

• Technology Review Standard

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Guidelines Published to Date

• Project Management Glossary

• Project Financial Management

• Technology Project Management

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Policies, Standards and GuidelinesUnder Development

• 18 in Program Management, including▪ Program Management

▪ Portfolio Management

▪ Risk

▪ Independent Validation and Verification

• 7 in Service Delivery, including▪ Operations Change Management

▪ Operations Capacity Management

▪ Incident Management

▪ Release Management

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Board Action Requested

Technology Management Policy

• Management of IT operations will be ITIL-based

• Why Information Technology Infrastructure Library?▪ ITIL provides a framework on which to base standards,

guidelines, procedures and processes in support of IT service delivery organizations

▪ ITIL is an internationally recognized reference library

▪ Gartner recommends the use of the ITIL framework as a reference for IT service delivery standards

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Security Update

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• 109 of 113 state agencies filed annual status reports

• Reports received from all three branches of government

• Statewide report due October 31▪ Will include new initiatives to improve risk posture for agencies

• Improving risk assessment program based on lessons learned

• 30 state organizations using GTA’s business continuity planning tools and services▪ More considering them

Agency Information Security Reports

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IT Outsourcing Update (g@IT 2010)

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Timeline: We Continue On Schedule

Developed requirements, RFQC, RFPs: January - March 2008

Released RFQC: March 2008

Announced qualifying bidders: April 7

Released RFPs: April 21

Received Managed Network Services responses: June 12

Received Infrastructure Services responses: June 26

• Sign MNS contract: October 17

• Sign Infrastructure Services contract: November 7

• Transition to external service providers: November 2008 - March 2009

• Technology transformation: November 2008 and beyond

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How Is GTA Helping Agencies Prepare?

• Leading an “Interoperability Project”▪ Develop individual plans to integrate agency

processes with SMO and service providers▪ Evaluate top 3 integration points▪ Recommend approach for agencies to prepare▪ Offer process templates▪ Suggest GTA support models

• Establishing enterprise standards

• Training▪ Technology management through service levels▪ Forecasting and demand management▪ Processes

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Board’s Role in State Transformation

• Oversight of state’s technology transformation

• Adoption of IT policies▪ State’s new security policies

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