BIC Observatory 2012

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BIC OBservatOry 2012

CopyrightEBN

Ju

ne

2012


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Copyright EBN June 2012

This Obsevatoy epot was pepaed by the EBN team, M. Giodano

Dichte (Head o Quality and Technical Assistance), assisted by Ms.

Chiaa Davalli (Quality Oce). It was supevised by M. Philippe Vanie(CEO).

The inomation in this epot is issued by the Euopean BIC Netwok o geneal

distibution. Distibution is encouaged. Pats o tets and gues can be used

citing the souce.

Design:Arctiksprl


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Intdctin 4

Key Pemnce Indicts nd Vle Mney 6

Entepeneus and eisting SMEs 6Innovation 9Access to nance 10Physical Incubation 12Value o money 13

Pfling the EC-BICs 16

Owneship and inuence 16Human esouces & epetise 19Sevices 21

Sevices o new stat-ups 21Sevices o eisting SMEs 24Signposting 25

Business Model 26

Cnclsins 29

Tbles nd fges 30

Ntepd 31

Contents


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IntroduCtIon

Since 2004 EBNs ull membes, the EC-BICs (accedited Business and Innovation

Centes), povide a ull ange o data with the initial pupose o ensuing that

the EC-BIC tademak emains associated to innovation-based incubatos with

always inceasing quality standads. This enabled EBN to acquie a wide set o

data which, evey yea, is e-shaped in the om o the BIC Obsevatoy. This yea

makes no eception!

Also this yea the data was collected using the standad pocedues though the

EBN on-line sel-assessment questionnaie. In 2011 thee wee 144 BICs in Euope

and beyond, 130 o these povided answes that wee checked and hence validated

by the EBN quality team in the st quate o 2012. These epesent a little ove

90% o the BIC univese, endeing the data statistically vey elevant and making

it possible to povide a eal pictue o what has happened last yea within the BIC

community.

What will be shown in this epot theeoe is the esult o the had wok donedaily by the BICs staf and epets in suppoting new innovative stat-ups and in

intoducing innovation within selected eisting ms in the teitoies they seve.

Lets take a quick bids eye view o the data. Last yea the EBN netwok has

poduced moe than 5500 stat-ups, a little bit o a slowdown espect to the

data we had on 2010, but this is balanced by a aise in the total numbes o jobs


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poduced which is a gue close to 20.000, and again we can see that the cost

o ceating this jobs has signicantly deceased (as well as the public secto

contibution o each job ceated)! A sign o inceased eciency!

To have moe insights, you will have to go owad in eading the entie

epot, but beoe going into details about numbes and stats, we would

like to take the oppotunity to thank all the BICs. Women and men, who have

been able to take some time of om thei busy schedules to povide the data

that makes EBN the unique holde o a poweul database with inomation

on the Euopean innovation-based industy. An asset, we believe not many

can count on, and that is put to the sevice o EBNs membes in the om o

etensive epoting and always-moe sophisticated benchmaking tools.

Ss ess e se

Method: on-line sel-evaluation questionnaire plus subsequent validation

by the EBN Quality Team

Source: EBN Quality System http://quality.ebn.be

Total numbeo potentialpaticipants:

Pecentage oBICs paticipating

in the Suvey:144 90%


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Key PerformanCe

IndICators and

Value for money

EntrEprEnEurS and ExiSting SMESCompaed with the data om 2010, ou elements ae stikingly appaent in 2011:

The numbe o enquiies (contacts o entepise ceation) has inceased

damatically (vaiation +40%).

As a consequence moe business plans wee poduced in 2011 (vaiation +17,61%).

The inceased numbe o people passing though the pe-incubation stage didnot lead to an incease in the numbe o stat-ups. Indeed the aveage numbe

o stat-ups pe BIC evolved om the 2010 gue o 49,67 to 42,43 (vaiation

15,14%).

The aveage numbe o jobs ceated in stat-ups pe BIC, albeit the gues above,

has not changed signicantly om 98,96 in 2010 to 95,85 in 2011 (vaiation

-3,1%).


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EnquiiesFeasibility

studies

Entepiseceationpojects

Businessplans

Stat-upsJobs ceatedin Stat-ups

2010 2011 2010 2011 2010 2011 2010 2011 2010 2011 2010 2011

Total 69307 97426 12461 13572 7125 7516 6989 8409 6358 5516 12668 12460

Aveage 541,46 749,43 97,35 104,40 55,66 57,82 54,60 64,68 49,67 42,43 98,96 95,85

Median 79,50 98,50 33,50 41,50 18,00 23,50 18,50 24,50 14,00 13,00 31,50 25,00

Table 1: new entrepreneurs - rom enquiries to job creation

As moe people ae contacting the BICs to get a st advice on entepise ceation,

the incubation pocess though the BIC model seems to have become moe

selective in the initial stages. This is also, most pobably, one o the key elements

o success o the BICs which still epot a vey high suvival ate o the suppoted

companies. This inceased selectivity is coelated with the highe ocus made by

BICs on innovation-based applications and entepeneus.

Figure 1: enterprise survival rate in 2011

Enterprise Survival Rate within incubation

period (%)

Enterprise Survival Rate 3 years following

graduation (%)


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Figure 2: some trends 2004 - 2008

O couse the BIC tademak is povided also to oganizations who not only

suppot the ceation o innovative stat-ups, but who, among othe things,

pomote the intoduction o modenization pocesses and o innovation in eisting

SMEs. In 2010, the BIC netwok has indeed shown inceased values o the KPIs inthis maket segment. Ove 14000 SMEs have eceived suppot in 2011 (vaiation

+31,5%) and ove 7000 jobs have been ceated in eisting SMEs (vaiation +16%).

Eisting SMEs suppoted Jobs ceated in SMEs

2010 2011 2010 2011

Total 11000 14472 6144 7389

Aveage 86 111,32 48 56,84

Median 46 40,50 21 23,50

Table 2: support to existing SMEs

The beakdown o sevices povided to SMEs makes us undestand that access

to nance is among the most equested, ollowed by a specic suppot to design

and implement innovative pojects. The need o innovation diagnostics is also

evincible om the data collected, as 22% o the sevices deliveed to eisting

SMEs ae ight on that taget.

Average N. of business plans

produced per BIC

Average N. of Start-ups

supported per BIC


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Figure 3: services to existing SMEs by typology

innovation

Innovation is o couse one o the main ocus o the BICs. O all the entepeneuial

pojects suppoted by the BICs, the level o innovation emains to date quite high,

conming that being innovative is one o the key chaacteistics o the stat-ups

and ms suppoted by a BIC.

Figure 4: technological innovation in BICs

Technological

innovation

Mechatronics &

Manufacturing

New & Advanced

materials

Energy and

environmental

technologies

Agro & Food

Technologies

Nano technologies

ICT, Software, Telecom &Digital Technologies

Life sciences & biotech

Non technological

innovation

Other (non

innovative)


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When zooming into technological innovation it is inteesting to analyze what

has happened duing 2011 with egads to IP development. Indeed the BICs have

collectively suppoted 2491 companies with IP issues, have equested 666 patents

o companies and entepeneus, who have nally been ganted a total o 307

patents. The gues show that thee has been a decease in the numbe o clients

suppoted when compaed with the 3006 suppoted in 2010 (vaiation -17%),although the EBN netwok has epeienced an incease in both, the numbe o

patents equested (vaiation +14%) and the numbe o patents ganted (vaiation

+15%). Anothe sign o the BICs inceased eciency.

Figure 5: intellectual property

accESS to financE

Ove 3600 clients o the BICs have been made eady to invest, though the BICs

sevices. This epesents an incease o 22% om the yea 2010, although the total

amount o capital aised o the companies has deceased by 5% to an estimatedtotal o 300.473,76.

New entepeneu eady o

investment

Eisting SMEs eady o

investment

2010 2011 2010 2011

Total 1592 1688 1376 1957

Aveage 12,43 12,98 10,75 15,05

Table 3: investment readiness

Number of client companies

supported in IP issues

Number of patents requested Number of patents granted

2010

2011


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Looking into the difeent souces o unding, in 2011, we can see that thee have

been quite signicant changes since the yea beoe. Indeed ventue capital has

deceased, as well as ealy stage unding. The othe types o capital aised has

eached 50% o the total, making it woth, net yea, to investigate what actually

othe capital aised means. Fom a look to gue 6, it appeas that govenment

unding schemes and access to bank loans ae most pobably the two itemswhich will mainly compose the othe categoy. Moeove moe attention should

pobably be made to Business Angels Investment as many BICs have developed

close links with vaious netwoks.

Figure 6: breakdown o unding sources

Figure 7: breakdown o fnancial services oered by BIC

Seed capital raised

Angel investment raised

Venture capital raised

Other capital raised

No nancial service offered

Supply of nancing from own resources

Contacts with informal investors/Business Angels

Entry to venture capital after the seed phase

Entry to seed capital providers

Entry to normal bank loans

Participation to public nancial programmes/ projects


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Figue 7 above gives an initial poling o how the BICs ae actually suppoting

und aising o entepeneus and SMEs. As could have been easily oecasted, all

BICs ae poviding nancial sevices unde difeent oms using all the possible

channels to get things stated!

phySical incubation

Aveage squae metes

o owned incubatosAveage occupancy ate

Aveage incubation time

(yeas)

2010 2011 2010 2011 2010 2011

7549 7271 0,78 0,63 3,1 2,64

Table 4: physical incubation

Aleady last yea we egisteed a decease o the aveage occupancy ate,

which hit the low o 78% in 2010. Fo 2011, as can be viewed by the table above

the data conm the tend, and we obseved a deceased value o 63%. Is it a

sign o the times which calls back the ecession spectum, which has indeed

paticulaly afected the popety development component o incubatos? O is

it a clea indication that thee might be the maket is demanding o moe vitual

incubation sevices? Indeed this is not good news, but thee is an oppotunityto put moe emphasis on the non-inastuctual sot components o the BICs

sevice potolio.

Tenants in incubatos Employment by tenants

2010 2011 2010 2011

Total 3937 3729 24505 19641,00Aveage 31,71 28,68 191,44 151,08

Median 23,50 21,50 98,00 83,00

Table 5: tenants in incubators

The KPIs maybe can tell us something! The numbe o tenants hosted in physical

incubatos has seen a vaiation o -19,5%, a gue highe than the -15,4% vaiation

o all stat-ups ceated in the netwok, maybe poviding some indications that, to

some etent, thee is the need to go vitual. The same eecise can be done looking


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at the statistics o the employment by incubato tenants. Indeed the vaiation o

employment in tenant companies has been o -19,8% which compaed to the moe

geneal gue calculated above o a decease o jobs ceated in statups o -3,1% ,

can be seen as a conmation o the above statement on vitual sevices.

valuE for MonEy

Some inteesting thoughts aise om the analysis o the value o money,

specically i we compae the gues o this yea with the tends in the last yeas.

Indeed, aleady in 2010 we could see that thee was a decease in the cost pe job

ceated, a decease which is conmed in 2011. We can also see that this decease

is accompanied by a decease o the public nancial contibution pe job ceated.

O is it an incease o the eciency o the BICs sevices?

Cost pe job ceatedPublic nancial contibution pe job

ceated

2010 2011 2010 2011

12058,79 10886,64 8338,79 7867,63

Table 6: investment per job created

I the cost pe job ceated has deceased o 9,72%, the public nancial contibution

has also deceased o 5,65%, which means that in elative tems thee is a highe

contibution pe job ceated o the public secto in the public/pivate secto tadeof,

but, in absolute tems a negative vaiation needs to be anyway epoted.

The business model o the BICs still depends heavily on public secto unding

which epesents 67% (63% in 2010) o the total income o the EC-BICs. The total

investment o the public secto in the BICs in 2010 is estimated at 181.582.532,00

(estimated collective amount) wheeas in 2011 the estimation is o 175.685.071,00.This vaiation o -3,2% can patially eplain the incease in the value o money

inde, especially i coupled with the inceased numbes o jobs ceated in the

netwok (in new stat-ups and eisting SMEs).


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Stat-ups pe

100K o BIC

ependitue

Jobs ceated

pe 100K o

BIC ependitue

Business plans

ceated pe

100K o BIC

ependitue

SMEs assisted

pe 100

o BIC

ependitue

2010 2011 2010 2011 2010 2011 2010 2011

Aveage 2,59 3,24 7,74 13,21 4,37 4,31 4,84 8,88

Table 7: value or 100k Euro o BIC expenditure

The gues above denitely conm that thee has been a moe ecient use o

the available nancial esouces and a stonge capacity and eibility o the BICs

to adapt themselves to changing cicumstances. The gues below instead, ae

epession o the decease in tems o stat-up ceated and o the incease o the

KPIs elative to the eisting SMEs suppoted in the yea.

Stat-ups pe

FTE membe o

BIC staf

Jobs ceated

pe FTE

membe o BIC

staf

Business plans

ceated pe FTE

membe o BIC

staf

SMEs assisted

pe FTE

membe o

BIC staf

2010 2011 2010 2011 2010 2011 2010 2011

Aveage 2,92 2,60 8,74 10,82 4,94 4,23 5,77 8,07

Table 8: value or FTE member o BIC sta

Among all the statistical calculations that stem out o the dataset, the value o

money in tems o cost pe job ceated in tems o public nancial contibution pe

job ceated, povide pobably the most poweul inomation on the impact BICs

can achieve. A public nancial contibution o less than 8.000,00, epesenting72% o the actual unds needed to ceate a job, with a suvival ate o aound

90%, is quite a unique agument demonstating that the BICs community has

a stong and ecient impact on the economic egeneation pocess and on the

geneation o new ms and jobs. A mission o clea public inteest, poweed by

entepeneus.

The public secto is o couse heavily involved, as can be seen in table 9, which

epots the degee o owneship (in tems o voting ights) o the BICs. Howeve,

the involvement o the public secto could and should be upgaded, in odeto povide moe esouces investing in human capital (and less on physical


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inastuctues), the human skilled and epeienced human esouces who can be

engaged in boosting the BICs value chain, with a net positive leveage efect on

the ceation o ms and jobs and on the development o competitive SMEs.

This epot demonstates that investing in BICs is a sae and sound investment othe public secto. A low-isk investment, as the suvival ate is vey high, with high

and ast etuns since in less than 1 yea the public secto will get its investment

back thanks to the inceased ta inow it has geneated suppoting the ceation

o new jobs.

Figure 8: some trends o BICs value or money

Figure 9: trends o some KPIs per 100K o BIC expenditure

Start-ups

Jobs created

Business plans

SMEs assisted


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ProfIlIng

the eC-BICs

ownErShip and influEncE

Geneally, in 2011, thee has been a slight incease o the numbe o oganizationengaged in the BICs govenance, although, inteesting enough, the pecentage

o public bodies owneship has inceased om 68,48% to 71,20%, conming the

high involvement o the public secto as BICs shaeholdes.

Public Bodies Pivate Bodies Total

Numbe 667,00 1182,00 1849,00

Owneship (%) 71,20 28,80 100,00

Table 9: BIC ownership

Epectedly the main public shaeholdes o BICs ae epesentations o local

administations (egions, local govenments and municipalities NUTS 1, 2 and 3

levels) which count up to 64% o public secto owneship. As o pivate secto

owneship, it is woth to mention that the majoity o pivate shaeholdes ae

actually entepises (38%).


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Figure 10: breakdown o public sector shareholders in BICs

Figure 11: breakdown o private sector shareholders in BICs

The catchment aea o BICs is vey much local and egional. BICs ae and emain

local tools to suppot entepeneuship and ae acknowledged mostly by egional

and local administations, although, to be noted, national govenments ae also

moe and moe ecognizing the ole o the BICs.

National/federal government

Local Government

100% publicly nanced R&D structures

Public owned capital funds

State (s) in federal organized states

Municipalities

Public owned companies

Others

Regional Government

Specic governmental agencies

Chambers of commerce (if public)

Private nanced R&D structures

Employers associations

Economic development not for prot entities

Private owned capital funds

Private people

Chambers of Commerce

Trade Unions

Enterprises

Banks

Others


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Figure 12: catchment areas o BICs

Figure 13: public sector acknowledgment o BICs


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huMan rESourcES & ExpErtiSE

A little ove 2100 people have been employed oveall in BICs in 2011, and since the

coe mission o the BICs is to sustain entepeneuship, 28% o these wee diectly

involved in entepeneuial guidance activities.

Figure 14: human resources, breakdown by role

In tems o BICs size measued by numbe o employees, the modal value is the

ange 7-9 ollowed closely by the ange 3-6. BICs ae still eible oganizations

who tend to intenalize a substantial potion o the equied epetise.

Figure 15: BICs size (sta)

Other

Incubator management

Administration

Training entrepreneurs

EU / National / Regional project management

General Management

Communication, events, animation

Entrepreneurs guidance and support


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Figure 16: man/days o external expertise used by BICs

As last yeas suvey showed, also this yea, it is clea that the key aeas o epetise

o the BICs ae the ceation and suppot o high-tech SME ceation and suppot

and access to nance.

Figure 17: BICs core areas o expertise


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Intenationalization sevices ae also etensively deliveed by the BICs. Indeed

68% o the BICs ae actually poviding these sevices though in-house schemes o

in patneship with patne oganizations, including though the newly established

EBN sot landing platom.

The oveall othe sevices ofeed by BICs, besides thei coe aea o epetise,

elate mainly to the povision o specic taining and the set-up o intenational

and national pojects as well as to specialized technology suppot.

Figure 18: additional services oered

SErvicES

This epetise tanslates in specic sevices and in a specic set o tools and

pocedues that each BIC delives and implements on a daily basis. Sevices

diected to new entepeneus o the ceation o new stat-ups, as well as to

eisting SMEs o an aea, intended to incease the eciency with which they go

to maket.

SErVICES FOr NEW STArT-UPS

Conming last yeas analysis, the BICs appea to povide a wide ange o sevices

to new entepeneus and appea to be well equipped! All o them povide nancial

suppot and the ovewhelming majoity povides suppot in the pe-incubation

phase (beoe the actual ceation o the m).


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Figure 19: services to new entrepreneurs

Identicationofidealtarget/

entrepreneur

Templateforriskanalysis

Entrepreneurialskill-a

ssessmenttool

Provisionofbusinessplantemplate

Helpingtodenethe

businessmodel

Helpingtowritethebusinessplan

Financialplanningandsimulation

Availabilityo

fdatabaseofnancialtools

Helpingtondna

ncialsupport

Provisionofincubation

space

Assessmentoftr

ainingneeds

Trainingforentrepreneurs


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Much action takes place when it is time to pomote entepeneuship. Indeed

ove 4200 events have been oganized acoss the netwok and these have been

attended by moe than 158000 people, while when it comes to taining ove 5200taining sessions have been oganized o moe than 58000 paticipants. The

beakdown o taining topics by BIC can be seen in gue 20.

Events oganized

to pomote

entepeneuship

People that

attended events

to pomote

entepeneuship

Taining

events o new

entepeneus

New

entepeneus

that attended

events

Taining events

o SMEs

People that

attended events

o SMEs

2010 2011 2010 2011 2010 2011 2010 2011 2010 2011 2010 2011

Total 3925 4208 168284 158296 4506 5280 62978 58661 2003 2300 36120 33877

Aveage 30,66 32,4 1314,7 1217,7 35,20 40,6 492,00 451,2 15,64 17,7 282,18 260,6

Table 10: promotion o entrepreneurship and training.

Figure 20: breakdown o trainings or new entrepreneurs by topics

Many topics ae taught in BIC taining, but the most equent ae the classics!

Indeed maketing, business planning, management and investment eadiness

emain in the top list.

Business

Planning

Investment

Readiness

Management Marketing IP Rights Other


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SErVICES FOr ExISTING SMES

Appaently SMEs ae looking o specic pogams to develop innovations in thei

own companies, which o couse bings the case o seious innovation diagnostics

to be undetaken by the BICs (22% o the sevices deliveed to SMEs ae innovationdiagnostics as pe gue 3).

Figure 21: services to existing SMEs

Taining activities have been oganized thoughout the netwok also o eisting

SMEs. 2300 events have been oganized in 2011 which saw the paticipation o

moe than 33500 SMEs.

It is possible to zoom into the development o innovative pojects o SMEs and

to undestand the content o these pojects. Oveall 75% o the BICs ae ceating

and suppoting SMEs with pojects elative to the establishment o coopeation

among the SME themselves and the r&D institutions o the aea. Moe than hal o

the BICs (55%) ae developing intenational technology tanse oppotunities as

well as SME specic nancing schemes. Also coss-bode coopeation pogams

hit high in the list (50% o BICs), as intenationalization o businesses emains a

high pioity.


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Figure 22: programs to develop innovation in SMEs

Intenationalization sevices ae equested by SMEs and signicantly deliveed by

BICs. Indeed 95% o the BICs epot being eady to povide sevices o SMEs to

stat intenational business, and 72% o the BICs have epoted doing assessments

on intenationalization needs.

SIGNPOSTING

Coopeation with othe oganizations o intenationalization activities is quite

stong. As can be seen in the gue below BICs signpost o such sevices mostly

to Chambes o Commece, to govenmental epot agency and to pivate

consultants. Coopeation in this espect with the Entepise Euope Netwok

involves 50% o the BICS.

Figure 23: signposting or internationalization services


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Moe geneally the BICs ely on thei netwok to be able to both, povide a ully

compehensive ange o sevices, and to make sue these ae popely tailoed to

the needs o the entepeneus and SMEs. Indeed no BIC epots opeating alone,

without patneing no signposting activities! Legal and accountancy sevices

ae heavily signposted, as well as the sevices elated to epetise on intellectual

popety ights.

Figure 24: signposting

buSinESS ModEl

As aleady epoted above BICs ely o two thids o thei needs on thepublic secto. Thee is o couse a diect coelation between the public secto

benetting om the BICs actions and the public nancial contibution afecting

the ovewhelming majoity o the BICs (only 1 BIC epots not eceiving unds om

the public secto in 2011).

Subsidies play a geat ole hee. Indeed i we add up the values o income coming

om national, egional and local bodies, stuctual unds and othe public subsidies,

we each a gue o 58%.


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Figure 25: public sector income

A close look into the beakdown o pivate secto unding will eveal that 79% o

it is coming om the management o the incubato (entals) and ees o sevices

(o tenants, entepeneus and eisting SMEs).

Figure 26: private sector income

On the ependitue side, the most impotant items ae those elative to human

esouces: staf costs (42%) and etenal epetise (15%). Oveheads each 20%

o total epenses, while maintenance o the incubato buildings sums up to 11% o

total ependitues.

From national, regional, local bodies

Other public subsidies

Income from EU Programmes

EU structural Funds

Public Income through National & Regional programmes

Other public income

Income from housing + incubator services

Other private income

Income from client-SMEs/Entrepreneurs

Private sponsorship


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Figure 27: BICs expenditures

Payroll

Overheads

Other costs

Consultants and external experts

Cost of incubator building(s)

Subsidies to Entrepreneurs

Financial costs


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ConClusIonsBy Philippe Vanrie, EBN CEO

Inteesting things have happened last yea! Ate moe than a quate o a centuy,

EBN can again demonstate that BICs still epesent one o the most ecient

answes o ceating new ms, geneating jobs enabling applied innovation acoss

SMEs, and stimulating local and egional economies.

Futhe challenges ae awaiting BICs in the nea utue as new tends, altenative

methodologies and advanced tools ae emeging. Living labs ae booming, the

co-woking movement is gowing, open innovation is evealing its potential, angels

unds and cowd unding ae catching the entepeneuial communities attention,not to mention the new wave o acceleation pogams. I see that BICs ae moe

and moe able to integate these new tends though a coopeative mindset athe

than a competing attitude, which again conms the ndings o the obsevatoy

epot, whee comments wee made about the eal capacity o the BICs to adapt

to new contets.

The cuent challenging economic times actually pesent etaodinay

oppotunities o enhancing the competitiveness o oganizations though

innovation, coopeation and entepeneuship. We stongly believe thatbottom-up mico-economic initiatives (entepise ceation and development

based on innovation and collaboation) can signicantly and positively afect the

maco-economic landscape. Communities o poessional enables such as BICs,

Incubatos and simila oganizations ae ecient geneatos and acceleatos o

entepeneuial innovations and the engine o building myiads o mico & mezzo-

business objects.

The Euopean Economy needs to enhance the opeational eciency o the delivey

mechanisms though which challenges ae addessed and solutions ae deliveed!

As descibed in the statistics above, BICs and thei stakeholdes ae ofeing the

peect stat+gowth packages to thei innovating custome-entepeneus,

deliveing thei double mission o public and pivate inteest with dedication,

poessionalism, intelligence and an impessive value o money!


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Table 1: new entepeneus - om enquiies to job ceation 7

Table 2: suppot to eisting SMEs 8

Table 3: investment eadiness 10

Table 4: physical incubation 12

Table 5: tenants in incubatos 12

Table 6: investment pe job ceated 13

Table 7: value o 100k Euo o BIC ependitue 14

Table 8: value o FTE membe o BIC staf 14

Table 9: BIC owneship 16

Table 10: pomotion o entepeneuship and taining oganized 23

Figue 1: entepise suvival ate in 2011 7

Figue 2: some tends 2004 - 2008 8

Figue 3: sevices to eisting SMEs by typology 9

Figue 4: technological innovation in BICs 9

Figue 5: intellectual popety 10

Figue 6: beakdown o unding souces 11

Figue 7: beakdown o nancial sevices ofeed by BIC 11

Figue 8: some tends o BICs value o money 15Figue 9: tends o some KPIs pe 100K o BIC ependitue 15

Figue 10: beakdown o public secto shaeholdes in BICs 17

Figue 11: beakdown o pivate secto shaeholdes in BICs 17

Figue 12: catchment aeas o BICs 18

Figue 13: public secto acknowledgment o BICs 18

Figue 14: human esouces, beakdown by ole 19

Figue 15: BICs size (staf) 19

Figue 16: man/days o etenal epetise used by BICs 20

Figue 17: BICs coe aeas o epetise 20

Figue 18: additional sevices ofeed 21

Figue 19: sevices to new entepeneus 22

Figue 20: beakdown o tainings o new entepeneus by topics 23

Figue 21: sevices to eisting SMEs 24

Figue 22: pogams to develop innovation in SMEs 25

Figue 23: signposting o intenationalization sevices 25

Figue 24: signposting 26

Figue 25: public secto income 27

Figue 26: pivate secto income 27

Figue 27: BICs ependitues 28

taBles & fIgures


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BIC Observatory 2012

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