Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles...

86
Beyond the Overhead Myth: How New Data Sources Are Reshaping the Nonprofit Sector San Diego, CA 12 January 2016

Transcript of Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles...

Page 1: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Beyond the Overhead Myth: How New Data Sources Are Reshaping the Nonprofit Sector

San Diego, CA

12 January 2016

Page 2: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

11

Page 3: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 4: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 5: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 6: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 7: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 8: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 9: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 10: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 11: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 12: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 13: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 14: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 15: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 16: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 17: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 18: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

21

Page 19: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

volatile

uncertain ambiguous

complex

Page 20: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

vision

understanding agility

clarity

Page 21: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Social change is hard.

Really hard.

Page 22: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

the two elephants in the philanthropic room…

E1: Some nonprofits are better than others (they create more social or environmental impact per dollar)

E2: Some donors are better than others (their donations create more social or environmental impact per dollar)

Page 23: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Information about…

ORGANIZATIONS (e.g., Nurse-Family Partnership is currently serving 22,795 babies and their mothers in 40 states across the U.S.)

RESOURCES (e.g., The Robert Wood Johnson Foundation made a 5-year, $10 million grant to Nurse-Family Partnership in 2007)

INTERVENTIONS (e.g., regular nurse visitation for new mothers their babies leads to a .2 point increase in math & reading GPA in grades 1-6)

ISSUES (e.g., 50% of children from at-risk backgrounds are below the basic level for reading and math skills)

Page 24: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 25: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 26: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 27: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 28: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

“It is a paradox of the world of foundations and donors that they want (1) tight financial controls, (2) elaborate financial reporting, (3) sophisticated measures of outcomes and impact, and (4) more fundraising, while insisting that organizations cut ‘overhead.’ Overhead consists of these items they want so badly!” – Patrick J. Nugent

Page 29: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Illustration Credit: Julian Yu

Me (Preacher)

You (Choir)

Page 30: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Illustration Credit: Julian Yu

“Preaching to the choir actually arms the choir with arguments and elevates the choir’s

discourse.”

Page 31: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

There is plenty of blame to go around.

Page 32: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

31

Page 33: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Solution: We must face this problem head-on.

Page 34: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 35: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

A nonprofit’s investments in training, planning, evaluation, and internal

systems—investments in itself—are how a nonprofit sustains and improves its impact on

the world.

www.overheadmyth.com

Page 36: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Coverage in 200+ outlets

Page 37: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 38: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

1. Demonstrate ethical practice and share data about your performance

2. Manage toward results

3. Help educate funders on the real costs of results

Page 39: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

D E M O N S T R AT E E T H I C A L P R A C T I C E A N D S H A R E P E R F O R M A N C E D ATA

1. BBB Wise Giving Alliance’s Standards for Charity Accountability

2. Independent Sector’s Principles for Good Governance and Ethical Practice

3. PerformWells’ Performance Management Cycle

WWW.OVERHEADMYTH.COM/RESOURCES

Page 40: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

M A N A G E T O W A R D R E S U LT S ( 1 / 2 )

Strive to make a lasting impact.

1. Leap of Reason and The Performance Imperative

2. Lean Impact Principles

3. “Zeroing in on Impact” – SSIR

WWW.OVERHEADMYTH.COM/RESOURCES

Page 41: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

M A N A G E T O W A R D R E S U LT S ( 2 / 2 )

Understand your true costs.

1. Nonprofit Finance Fund’s many resources

2. Donors Forum’s Real Talk about Real Cost

3. AICPA’s Audit and Accounting Guide for NPOs

WWW.OVERHEADMYTH.COM/RESOURCES

Page 42: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Engage in a conversation with your donors explaining the Overhead Myth.

H E L P E D U C AT E F U N D E R S O N T H E R E A L C O S T S O F R E S U LT S

www.overheadmyth.com/press

OMB Circular A-122: Cost Principles for NPOs “provide that the Federal Government bear its fair share

of costs except where restricted or prohibited by law

Page 43: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

43

Summit To End The Overhead Myth: Meeting Report

SUMMIT TO END THE OVERHEAD MYTH

Cornell Club

New York City

January 14, 2014

PARTICIPANTS MEETING REPORT

Prepared by:

InsideNGO

[email protected]

Summit to End the Overhead Myth January 14, 2014 – The Cornell Club, NY—CONFIDENTIAL

Events & Initiatives

Grantmakers (The Early Adopters”)

Watchers & Helpers (“The

Evangelists”)

Grant Receivers (“The Hungry”)

Overhead Summit II

Funding to Support Scale and Results

(Thousands of NGOs)

A YEAR

AGO

Slide Credit: InsideNGO

Page 44: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Events, Initiatives & Publications

Grantmakers (The Early Adopters”)

Watchers & Helpers (“The

Evangelists”)

Grant Receivers (“The Hungry”)

Summit To End The Overhead Myth: Meeting Report

SUMMIT TO END THE OVERHEAD MYTH

Cornell Club

New York City

January 14, 2014

PARTICIPANTS MEETING REPORT

Prepared by:

InsideNGO

[email protected]

Summit to End the Overhead Myth January 14, 2014 – The Cornell Club, NY—CONFIDENTIAL

OverheadSummitIIFundingtoSupportScaleandResults

SummitIII:UnravelingtheOverheadMyth,ExaminingSolu onsofPlay

TODAY

Slide Credit: InsideNGO

Page 45: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

We must face this problem head-on.

can

Page 46: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

14

Page 47: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 48: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

To move forward: A Modest Proposal

Page 49: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

The Modest Proposal: Reimagine information about

nonprofits

1. The information must be multidimensional.

2. The information must be familiar to donors.

3. The packaging of nonprofit information must be standardized and efficiently distributed across the sector.

Page 50: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Proposal | multidimensional

Page 51: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

User Reviews

Expert Reviews

Sustainability

Health Rating

Nutritional Quality

Cost of Food

Friends Recommendation

Ambiance

Local Government Agency

Page 52: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Proposal | multidimensional

Page 53: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Stakeholder/User Reviews

Experts surveys

Deep analysis of performance

Highly simplified star rating

Standard sets of quality Wise Giving

Alliance

Compare Impact

Friends’ Recommendation

Page 54: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

External perspectives (Beneficiaries, Volunteers, Donors, Experts, Peers)

External analysis

Operational data

Financial data

Programmatic (qualitative)

Programmatic (quantitative)

Self-reported Third-party Inside-out Outside-in

Proposal | multidimensional

Page 55: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

General

Calories, Fat, etc.

Vitamins

Ingredients

General

Financial

Programmatic

Mission

Operational

Caramel Corn GuideStar

Proposal | familiar

(HYPOTHETICAL EXAMPLE!)

Page 56: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Proposal | efficient distribution

Page 57: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Proposal | efficient distribution

Page 58: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Proposal | efficient distribution

Page 59: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 60: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Standardized

profile (familiar,

multidimensional)

Distribution

system 2

1

Page 61: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 62: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 63: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

15

Page 64: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 65: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

DATA DISTRIBUTION DATA COLLECTION DATA INNOVATION

GuideStar’s Theory of Change

Quantity MORE GIVING

Quality SMARTER GIVING

Efficiency LESS WASTE

Effectiveness HIGH

PERFORMANCE

IMPACT

Donors Nonprofits

Trust in nonprofit

sector

Donor decisions

influenced by data

Supportive policy

environment

Simplified fundraising

systems

Greater collaboration

Fast learning among

nonprofits

Broad and deep information on nonprofits

New mechanisms for feedback and learning

Interconnected data systems

1 2 3

Page 66: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Standardized

profile (familiar,

multidimensional)

Distribution

system 2

1

Page 67: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Government Self-reported Stakeholders

Sources of information about nonprofits in the United States

Page 68: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Strengths of Form 990 data: • It is relatively comprehensive (most

nonprofits have to fill it out) • It is in a standardized format

(nonprofits have to answer the same questions)

• It has great baseline information on mission, staff, board, and finances

Weaknesses of Form 990 data: • It does not have much data on

nonprofit programs or impact • The data tends to be at least a year

and a half old • It not specific to particular types of

nonprofits (for the most part)

Page 69: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Government Self-reported Stakeholders

Sources of information about nonprofits

Page 70: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Basic operational information

Financial information

Qualitative programmatic

information

Quantitative programmatic

information

Page 71: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 72: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 73: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

1. What is your organization aiming to accomplish?

2. What are your strategies for making this happen?

3. What are your organization’s capabilities for doing this?

4. How will your organization know if you are making progress?

5. What have and haven’t so far?

Page 74: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Government Self-reported Stakeholders

Sources of information about nonprofits

Page 75: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Gather reviews from users

Structured input from experts

Deep analysis of performance

Highly simplified star rating

Collect basic info & set standard

of quality Wise Giving Alliance

Company Analysis

Standardized descriptions

Page 76: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

DATA DISTRIBUTION DATA COLLECTION DATA INNOVATION

GuideStar’s Theory of Change

Quantity MORE GIVING

Quality SMARTER GIVING

Efficiency LESS WASTE

Effectiveness HIGH

PERFORMANCE

IMPACT

Donors Nonprofits

Trust in nonprofit

sector

Donor decisions

influenced by data

Supportive policy

environment

Simplified fundraising

systems

Greater collaboration

Fast learning among

nonprofits

Broad and deep information on nonprofits

New mechanisms for feedback and learning

Interconnected data systems

1 2 3

Page 77: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Data Collection

#GSImpactCall

1 B R O A D A N D D E E P I N F O R M AT I O N O N N O N P R O F I T S

s

Page 78: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Data Distribution I N T E R C O N N E C T E D D ATA S Y S T E M S

2

Page 79: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Data Innovation N E W M E C H A N I S M S F O R F E E D B A C K A N D L E A R N G I N G

3

Page 80: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

The supply chain of nonprofit information – 2000

Sources Aggregators Hubs Channels Users

Nonprofits IRS GuideStar

Feedback?

Donors

Page 81: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

The supply chain of nonprofit information – ~2015

Sources Aggregators Hubs Channels Users

Nonprofits IRS

Volunteers

Beneficiaries

Donors

Experts

Community foundations

GuideStar Great

Nonprofits

Fidelity

Vanguard

Schwab

Amazon.com

Network for Good

Volunteer Match

DonorEdge

Facebook Causes

Wealthy donors

Retail users

Foundation staff

Philanthropedia

GiveWell

Root Cause

Foundation Center

BBB Wise Giving Alliance

Feedback?

Solid lines are existing relationships Dotted lines are potential relationships

Foundation staff

Nonprofits

Media

Government

Foundations

Page 82: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 83: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

The basics of “medium data” for the nonprofit sector:

A nonprofit common profile

…that is multidimensional,

…placed in context,

…linked to the key tech platforms of our time,

…and enhanced by constant cycles of innovation & learning…

…at scale

(without being a jerk)

Page 84: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

Not chaos-like together crushed and bruised; But, as the world, harmoniously confused: Where order in variety we see; And where, though all things differ, all agree.

Alexander Pope, 1713

Page 85: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.
Page 86: Beyond the Overhead Myth - sdgrantmakers.org · 1/12/2016  · 2.Lean Impact Principles 3.“Zeroing in on Impact” – SSIR . MANAGE TOWARD RESULTS (2/2) Understand your true costs.

T H A N K Y O U !

Questions?

Raise your hand or

tweet #SDGNow @jacobcharold

T H A N K Y O U !

[email protected]