Beyond the Myths about “Founder’s Syndrome”

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Beyond the Myths about “Founder’s Syndrome” Panel Discussion NAIS Annual Conference February 24, 2011

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Page 1: Beyond the Myths about “Founder’s Syndrome”

Beyond the Myths about “Founder’s Syndrome”

Panel DiscussionNAIS Annual Conference

February 24, 2011

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Premise:One of the demographic realities facing broad swath independent schools in the next several years is the retirement of a vast cohort of school heads, presidents, and executive directors who have either founded or who have served for many years as the schools’ leader.

“When the constellation of circumstances known as Founder’s Syndrome arises, the Board must assume a leadership role. Often it is unprepared to so.”(BoardSource, Moving Beyond Founder’s Syndrome to Nonprofit Success)

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‘Founder’s Syndrome’ “The imbalance of power in a nonprofit organization in favor of the founding executive that occurs because of the unique advantage of assembling the board and staff of the organization.”

“Beyond the Myths of ‘Founder’s Syndrome”

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Advice to the Board

if you’re not aware of the dynamics of during the transition of long-time or founding head, you’re likely to end up with an interim whether you know it or not”

“to honor the contributions of the outgoing leader and to ensure a healthy beginning for the new head, the role of the outgoing head is carefully considered and delineated by the board.”(Principles of Good Practice for Leadership Transitions in Episcopal Schools. )

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Panel

Richard K. Jung- Partner Education Access Strategies, Moderator

Lee Quinby-Executive Director for the Association of Colorado Independent Schools

Insights from experience and interactions with founders and founding boards in transition

Dick Barbieri- Interim Head

Insights from being an interim in several founder transitions

Kevin Smith- Head of School at Denver Academy

A fascinating case study…if you think you have an interesting founder’s transition, just listen to this one…..and it has a happy ending.

Mary Kesler- The Education Group

“The Essentials”…What you should know….based on 27 years of Head search experience

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Successful transition from a long-time head, especially a founder, requires effective attention to three areas

Planning

Acknowledgement

Severance

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PLANNING:

Clarify strategic goals.

Plan financial elements.

Design hiring process.

Prepare school community.

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ACKNOWLEDGEMENT:

Prepare for letting go.

Mark boundary.

Accept new leadership.

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SEVERANCE:

Shift leadership responsibility.

Implement financial elements.

Arrange head consultation.

Make symbolic changes.

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BibliographyMoving Beyond Founder’s Syndrome to Nonprofit Success by Thomas A. McLaughlin and Addie Nelson Backlund, BoardSource, 2008 Leadership Transition: Some Thoughts on the Process by Mimi Baer, NAES Newsletter, May 2007 NAES brochure on head of school transitions NAIS Head Search Handbook

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Dick Barbieri

Radical difference between non-profits and businesses in leadership succession

❑ Business CEOs groom successors❑ Successful CEOs often remain on boards after stepping

down

Of course there are differences and dangers❑ Business CEOs usually have a continuing financial stake❑ Occasional horror stories of interference by former heads

But boards have realized the foolishness of losing memory and talent through too-rapid turnover

❑ Why should we surrender intellectual/experiential capital, especially as a huge pool of leaders now are retiring?

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Barbieri

The norm in fact is too little transition, not too much

❑ My experience: 8 predecessors, 8 successors❑ Average length of face-to-face transition: 1 to 2 days❑ Number of successors who have sought any advice or

contact: 1. Frequency: 1 phone call

❑ New heads too often feel they must appear “omni-competent”

❑ Disappearance of former head leaves space for rumors – a ghostly presence may be worse than a real presence

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How Not to Transition❑ active role for former head❑ frequent presence on campus❑ involvement of former head with numerous staff or

trustees

How To Transition❑ clear expectation of ongoing head-to-head contact❑ initiated by current head

consisting of three possible elements:• history• information• advice

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Conclusion: schools live by stories; don't lose the narrative thread

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Brief History of Leadership at DA: • Founding Head had a tumultuous ouster in 1992- still in

institutional memory• I succeeded second Head, 36 years at DA, 16 as the Head

Senior AdministrationSchool groomed its senior leaders- 5 of 7 began as teaching assistants at DA

Founded in 1972

Mission: Lead as a center of excellence for the education of students with learning differences

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Disagreement and Discord Between the Board and Head

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Search:Board identified it was looking for CEO qualities and preferred an external candidate and an experienced Head

Two internal candidates, neither chosen as finalists, much concern on staff

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Board Decision:•Search Committee invited an emeritus trustees to join

•At 11th hour, he proposed “encouraging the retiring head to stay on until he could train a successor” and suggested a large gift if the board would agree

•Board chose to hire their preferred candidate that matched the strategic needs of DA

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4 transition visitsListening- groups of staff telling the story of DA- from when first arrived and contemporary stories (January 2008)- I wrote 100 day and 3 year plans on the plane after

Meeting with outgoing Head (skiing) and key administrators- begin to transition and to build the senior team, continue to meet with other staff (February)

Meeting with board chair (skiing), meeting with parent groups and continue to meet with staff (April)

Attend the board’s annual meeting, outline transition with senior administrators and planned a retreat (May)

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Administrative Retreat, Summer of 2008

“We’ve been Talking about this for 5 Years”

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Top 20 for DA since July 2008:

1 Re-organized Literacy Specialists Program2 New curricula: elementary math and

writing, MS Writing3 New elementary formative reading

assessment (DRA)4 Re-organization of department chairs 5 Comprehensive Employee Evaluation

Process6 Improved Communication on Campus

through multiple venues7 Management Training, particularly mid-

level managers8 Effectively networked within DA

community and external agencies- Significantly increased the profile of our school locally

9 Produced a substantial surplus through closer fiscal management

10 Closed a Capital Campaign, renovated one building

11 Completed the scope and sequence of the DA Program

12 Completed a comprehensive system of formal assessment/evaluation for students.

13 Complete planning for a new high school model and implemented it in 2010

14 DA Parents Association- helping to transition the organization from a mini fundraising group to a wider community asset in order to increase parent participation on campus and support for DA programs and initiatives.

15 Completed the Strategic Plan- Data driven with a Balanced Scorecard of KPIs

16 Raised funds to equip each room with a SMART Board

17 Moved internal data systems and website to Blackbaud systems in 2010

18 Raised funds to begin a 1:1 assistive technology program for 2011

19 Board moved from 10 – 5 meetings! “A show of support for the strength of our senior administration”

20 Smooth transition

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Keys to the successful Head transition at Denver Academy:

Learn the culture and integrate- easier to work from within

Take advantage of the “low hanging fruit” and other opportunities to make fast change

Build a strong partnership with the Board chair and outgoing Head

Create common vision based on values- 5 Dysfunctions of a Team Retreat

Be yourself

Don’t be afraid to move assertively to do what is right for the school- take the opportunity in a new direction

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• The founder’s perspective• Two major events for the founder shaping the

departure– Retirement– Leaving the school

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• Retirement – facing the unknowns– Financial– Relocating– Loss of support – What to do with time

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Knowing when to retire

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• Always wondered how you know its time to retire/leave your school– Health issues –– Lack of excitement for what you’re doing– Sense of ownership

• Actually developed the top 10 list of -- won’t bore you with entire list but these were among my favorites

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Now might be the time

• You’re on your 5 strategic plan• Your great grandchild is entering as a new student this

coming fall• Faculty turnover is so complete that there is no one

there to say, “But we’ve always done it that way.”• For the first time in an admissions interview you think

it’s probably OK to accept the unqualified child since she comes with a $100,000 check

• Quality of life becomes more important than time and money

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The deep-seated concerns for the long-tenured head

• Change culture• Loss of historical perspective• Unfinished projects • Financial implications to the school for change• Accepting that someone else can do the job

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The search and transition• Watching internal

candidates vie for your job

• Wanting to help andnot being called upon

• Lack of sensitivity for the outgoing head –

• Combined celebrations• On campus visits while

you are still there• Lack of communication about

changes and happenings• Out of the loop

Goodbye

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Some random ideas• Consider the HOS when candidates are on campus• Take time to get input from head on their interaction

with the candidates• Invest in heightened level of retirement planning for

your head (an your faculty)• Make plans to take the candidate away as new

person arrives• Understand that no matter how ready the head is to

leave, it is still a very emotional time

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Contact Information for the Panel

Richard K. Jung- Partner Education Access Strategies

[email protected]

Lee Quinby-Executive Director, Association of Colorado Independent Schools

[email protected]

Dick Barbieri- Interim Head

[email protected]

Kevin Smith- Head of School at Denver Academy

[email protected]

Mary Kesler- The Education Group

[email protected]