Better Law Firm Videoconference Training
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Transcript of Better Law Firm Videoconference Training
Training More Lawyers In Training More Lawyers In More Offices With Fewer More Offices With Fewer Resources:Resources: Better Videoconference TrainingBetter Videoconference Training
Professional Development InstituteDecember 10, 2010
Marsha Redmon, Esq. | Marsha Redmon Communicationswww.marsha.com
NIRVANA
NIRVANA… EYE CONTACT!
REALITY
REALITY = FLYING BLIND
BLIND…IN MULTIPLE LOCATIONS
SURVEY: Videoconference Training In How Many Offices?
1010%%//firmsfirms
2 2 officeofficess
4242%%//firmsfirms
3–53–5 officesoffices
6-6-1010 officesoffices
2828%%//firmsfirms
11 11 ++ officesoffices
2020%%//firmsfirms
LOOKS FAMILIAR… DOESN’T IT?
LESSONS FROM GREAT RADIO SHOWS
LESSONS FROM GREAT RADIO SHOWS
• Have two voices• Be conversational• Take “callers”• People love to
eavesdrop on conversations
LESSONS FROM GREAT RADIO SHOWS
Audio quality is very important. Period..
Can you hear me?
SURVEY SAYS… # VC Sessions Per Year
90% do 10-20 per year
SURVEY SAYS… # VC Sessions Per Year
58% do 21 or more per year
SURVEY QUESTION – VC Training Issues
How often do you experience the following issues re: Video Conference-based training?
• Session is boring
• Session is hard to understand or learn from
• Speaker is hard to see or hear
• Difficulty getting associates to attend
• Difficulty getting partners to teach via VC
SURVEY – VC Training Issues
0
10
20
30
40
50
60
70
See or hear Attend Hard to learn
Often or Regularly
SOLUTIONS?
LESSONS FROM TV – Good Framing
LESSONS FROM TV – Framing Too Close
LESSONS FROM TV – Framing Too Far Away
LESSONS FROM TV – Too Many Fast Movements
LESSONS FROM TV – Include Others
• Co-host or co-teacher
• Guest speaker
• Sidekick
• Reporter
• Live remotes
• Interview someone – Live or taped
LESSONS FROM TV – Use Video Clips
Majora Carter, TED Conference
LESSONS FROM TV – Use Demos + Props
LESSONS FROM TV – Pace + Interaction
• Fast paced
• Tightly scripted
• Ask audience to interact every 5-8 minutes
QUESTIONS
Marsha Redmon, Esq.
Marsha Redmon Communications
mredmon (at) marsha.com
www.marsha.com