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Best Practice IT Professional Development. Why? Constant evolution in IT –“Commodity technical...
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Transcript of Best Practice IT Professional Development. Why? Constant evolution in IT –“Commodity technical...
![Page 1: Best Practice IT Professional Development. Why? Constant evolution in IT –“Commodity technical skills are going overseas” (Computing – Jan 2007) New “Skills.](https://reader035.fdocuments.us/reader035/viewer/2022081806/56649d965503460f94a80139/html5/thumbnails/1.jpg)
Best Practice IT Best Practice IT Professional DevelopmentProfessional Development
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Why?Why?
• Constant evolution in IT– “Commodity technical skills are going
overseas” (Computing – Jan 2007)
• New “Skills profile”– Business aware, good communicator, able to
manage business relationships, creative, innovative, leadership ability (Computing – Jan 2007)
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Understand the Strategic contextUnderstand the Strategic context
• What are the strategic business objectives?
• How does IT enable them?
• How are they supported by the current people development processes?
• What is the HR strategy/ HR objectives?
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Managing the IT resources in Managing the IT resources in different environmentsdifferent environments
• What skills have we got?
• What level of skill? Basic? Expert?
• How many?
• How can we evaluate?
• What do we need?
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Defining the skills we needDefining the skills we need
Yesterday• Programming• Analysis/Design• Operations• Support• Management
Today
• Innovation• Transformation• Communication• Leadership….
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Create a Skills Management Create a Skills Management StrategyStrategy
• Determine the business case for skills/resource management, professional development, and other strategic change
• Analyse professional development processes/strategy vs a Maturity Model of professional development
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Create Skills DirectoryCreate Skills Directory
• Determine the key Skills
• Establish a measurement framework
• Create a skills matrix
• Re-invent the wheel?
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Skills FrameworkSkills Framework
“SFIA describes what people do, not necessarily what their jobs are called”
introduction to SFIA
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Skill CategoriesSkill Categories
• Strategy and planning
• Development
• Business change
• Service provision
• Procurement and management support
• “Ancillary”
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LevelsLevels7 - set strategy, inspire, mobilise
6 - initiate, influence
5 - ensure, advise
4 - enable
3 - apply
2 - assist
1 - follow
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Planning developmentPlanning development
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Personal development Personal development Participant withskills portfolio
Ad-hocDevelopment
Participant withenhanced skills
portfolio
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Planned Professional DevelopmentPlanned Professional DevelopmentParticipant withskills portfolio
DevelopmentCycle
Participant withenhanced skills
portfolio
CDP
DevelopmentPlanning
CompletedDevelopment
Cycledocumentation
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The ProcessThe Process Assess Individual Skill NeedsAssess Individual Skill Needs
• Where am I now? – Skills Framework (SFIAplus)
• Where do I want/need to be? – Skills Matrix (organisation’s needs)
• How can I get there– Development process ->– Fill the gaps
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The ProcessThe Process Development CycleDevelopment Cycle
Create Cycle
Record Progress
Pursue Actions
Development Objectives, based on Skill needs, and Actions to achieve them
ReviewProgress
Verify Record & Sign off Cycle
Practitioner & Manager
Practitioner & Manager
Practitioner
Practitioner
Manager
Create Journals, linked to planned Actions
Agree new Actions as appropriate
Add comments to close cycle
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Integrate the Personal Development Integrate the Personal Development Process with Performance Process with Performance
Management Management
• Formalise the Development Process
• Agree parameters for measuring the effectiveness of the process– Eg time frames, quality criteria, filling skills
gaps
• Set performance targets, using these parameters
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Corporate relationships with Corporate relationships with The BCSThe BCS
• Group membership
• Accredited professional development programmes– Individual development planned, monitored
and reviewed– Well tested Success Factors and
Performance Indicators– Annual audit by BCS
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Corporate relationships with Corporate relationships with The BCSThe BCS
• “Trusted Source” arrangements
• Streamlined nomination process for BCS Membership grades
• “CITP Processing Agreements”