Best Ir Practices in Manufacturing Concern

8/13/2019 Best Ir Practices in Manufacturing Concern

1/17

BBM 503

Best IR practices in

manufacturing

Submitted by:

Geetu

BBM 5thSEM

117516

Submitted to:

Sanjeev Bhatnagar


2/17

Contents

Meaning

Features

Factors of industrial Relation

Three actors of industrial Relation

Obecti!e of industrial Relation

Functions of "ndustrial Relation

Condition for Congenial "ndustrial Relation

#$$roaches to "ndustrial

Factors Contributing to harmonious industrial Relation

Case Study% B&'(

References

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")*+STR"#( R'(#T"O)S

MEANING

The concept of indutria! re!ation "ean the re!ationhip #et$een e"p!o%ee and

"anage"ent in the da%&to&da% $or'ing of an indutr%( But the concept ha a $ide "eaning(

)hen ta'en in the $ider ene* indutria! re!ation i a +et of functiona! independence

invo!ving hitorica!* econo"ic* ocia!* p%cho!ogica!* de"ographic* techno!ogica!*

occupationa!* po!itica! and !ega! varia#!e(,

#ccording to *ale ,oder- "ndustrial Relations are a ./hole field of relationshi$ that

eists because of the necessary collaboration of men and /omen in the em$loyment

$rocess of an industry12

#ccording to the "ndustrial (abour Organisation "(O4- ."ndustrial Relations deal

ith either the relationshi$ bet/een the state and em$loyers6 and /or7ers6

organi8ations or the relation bet/een the occu$ational organi8ations themsel!es12

The concept of indutria! re!ation ha #een e-tended to denote the re!ation of the tate $ith

e"p!o%er* $or'er* and their organiation( The u#ject therefore inc!ude indutria!

re!ation and joint conu!tation #et$een e"p!o%er and $or' peop!e at their $or' p!ace*

co!!ective re!ation #et$een e"p!o%er and their organi.ation and trade union and part

p!a%ed #% the State in regu!ating thee re!ation(

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F'#T+R'S

1( Indutria! re!ation are "ain!% the re!ation #et$een e"p!o%ee and the e"p!o%er(

2( Indutria! re!ation are the outco"e of the practice of hu"an reource "anage"ent

and e"p!o%"ent re!ation(

/( Thee re!ation e"phai on acco""odating other part%0 interet* va!ue and need(

artie deve!op 'i!! of adjuting to and cooperating $ith each other(

( Indutria! re!ation are governed #% the %te" of ru!e and regu!ation concerning

$or' p!ace and $or'ing co""unit%(

5( The "ain purpoe i to "aintain har"oniou re!ation #et$een e"p!o%ee and

e"p!o%er #% o!ving their pro#!e" though grievance procedure and co!!ective

#argaining(

6( The govern"ent and hape indutria! re!ation though indutria! re!ation po!icie*

ru!e* agree"ent* "ediation* a$ard* act etc(

7( Trade 3nion i another i"portant intitution in the indutria! re!ation(

Trade union inf!uence and hape the indutria! re!ation through co!!ective

Bargaining(

4( Indutria! re!ation deve!op the 'i!! and "ethod of adjuting to and cooperating

$ith each other(

( The Govern"ent&invo!ve to hape the indutria! re!ation through !a$* ru!e*

agree"ent* a$ard etc(

1(The i"portant factor of indutria! re!ation are e"p!o%ee and their organi.ation*

e"p!o%er and their aociation and Govern"ent(

F#CTORS OF ")*+STR"#( R'(#T"O)S


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Indutria! re!ation are inf!uenced #% variou factor* vi.(* intitutiona! factor* econo"ic

factor and techno!ogica! factor(

1( Institutional Factors:Thee factor inc!ude govern"ent po!ic%* !a#our !egi!ation*

vo!untar% court* co!!ective agree"ent* e"p!o%ee court* e"p!o%er0 federation*ocia! intitution !i'e co""unit%* cate* joint fa"i!%* creed* %te" of #e!ief*

attitude of $or'* %te" of po$er tatu etc(

2( Economic Factors:Thee factor inc!ude econo"ic organi.ation* !i'e capita!it*

co""unit "i-ed etc(* the tructure of !a#our force* de"and for upp!% of !a#our force

etc(

/( Technological Factors:Thee factor inc!ude "echani.ation* auto"ation*

rationa!i.ation* and co"puteri.ation(

( Political Factors: Thee factor inc!ude po!itica! %te" in the countr%* po!itica!

partie and their ideo!ogie* their gro$th* "ode of achieve"ent of their po!icie*

invo!ve"ent in trade union etc(

5( Social and Cultural Factors: Thee factor inc!ude popu!ation* re!igion* cuto" and

tradition of peop!e* race ethnic group* cu!ture of variou group of peop!e etc(

6( Governmental Factors: Thee factor inc!ude Govern"enta! po!icie !i'e indutria!

po!ic%* econo"ic po!ic%* and !a#our po!ic%* e-port po!ic% etc(

T&R'' #CTORS OF ")*+STR"#( R'(#T"O)

Three "ajor participant or actor of indutria! re!ation* vi.(* $or'er and their

organi.ation* "anage"ent and govern"ent are identified(

1( Workers and their Organisations: The tota! $or'er p!a% an i"portant ro!e in

indutria! re!ation( The tota! $or'er inc!ude $or'ing age* educationa! #ac'ground*

fa"i!% #ac'ground* p%cho!ogica! factor* ocia! #ac'ground* cu!ture* 'i!!* attitude

to$ard other $or'er etc( $or'er0 organi.ation pro"inent!% 'no$n a trade union

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p!a% their ro!e "ore pro"inent!% in trade union( The "ain purpoe of trade union i

to protect the $or'er0 econo"ic interet through co!!ective #argaining and #%

#ringing preure on "anage"ent through econo"ic and po!itica! tactic( Trade union

factor inc!ude !eaderhip* finance* activitie etc(

2( Employers and their organi!ation: E"p!o%er i a crucia! factor in indutria!

re!ation( 8e e"p!o%ee the $or'er* pa% the $age and variou a!!o$ance* regu!ate

the $or'ing re!ation through variou ru!e* regu!ation and #% enforcing !a#our !a$(

8e e-pect the $or'er to fo!!o$ the ru!e* regu!ation and !a$( 8e further e-pect

the" to contri#ute their reource to the "a-i"u"( The difference #et$een the

de"and of $or'er and e"p!o%er reu!t in indutria! conf!ict( Nor"a!!% e"p!o%er

have higher #argaining po$er than $or'er( But their #argaining po$er i

under"ined $hen co"pared that to trade union( E"p!o%er fro" their organi.ation

to e9uate :or e-ce!; their #argaining po$er $ith that of trade union( Thee

organiation protect the interet of the e"p!o%er #% preuring the trade union and

govern"ent(

/( Government: Govern"ent p!a% a #a!ancing ro!e a a cutodian of the nation(

Govern"ent e-ert it inf!uence on indutria! re!ation through it !a#our po!ic%*

indutria! re!ation po!ic%* i"p!e"enting !a#our !a$* the proce of conci!iation and

adjudication #% p!a%ing the ro!e of #oth e"p!o%ee0 organiation and e"p!o%er0

organiation(

OB9'CT"'S OF ")*+STR"#( R'(#T"O)S

The pri"ar% o#jective of indutria! re!ation i to "aintain congenia! re!ation #et$een

e"p!o%ee and e"p!o%er( The other o#jective are

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1( To pro"ote and deve!op congenia! !a#our "anage"ent re!ationo!!ective #argaining i a proce through $hich e"p!o%ee iue are ett!ed through

"utua! dicuion and negotiation through give and ta'e approach( If the iue are

not ett!ed through co!!ective #argaining the% hou!d #e referred to vo!untar%

ar#itration #ut not to adjudication in order to "aintain congenia! re!ation(

( ,aintenanceo# Industrial peace:

er"anent indutria! peace in an organi.ation i"ot eentia! $hich can #e enured through the fo!!o$ing "eaure

Machiner% for prevention and ett!e"ent of indutria! dipute( It inc!uded

!egi!ative and non&!egi!ative "eaure( reventive "eaure inc!ude $or'

co""ittee* tanding order* $e!fare officer* hop counci!* joint counci!

and joint "anage"ent counci!( Sett!e"ent "ethod inc!ude vo!untar%

ar#itration* conci!iation and adjudication(

Govern"ent hou!d #e provided $ith the authorit% of ett!ing the indutria!

dipute $hen the% are ett!ed #et$een the t$o partie and a!o #% vo!untar%

ar#itration(

roviion for the #ipartite and tripartite co""ittee in order to evo!ve

peronne! po!icie* code of conduct* code of dicip!ine etc(

roviion for the variou co""ittee to i"p!e"ent and eva!uate the co!!ective

#argaining agree"ent* court order and judge"ent* a$ard of the vo!untar%

ar#itration etc(

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Indutria! re!ation iue are co"p!e- and "u!tifariou( The% are the reu!t of ocia!*

cu!tura!* econo"ic* po!itica!* and govern"enta! factor( An econo"it interpret indutria!

conf!ict in ter" of i"perona! "ar'et force* a p%cho!ogit interpret in ter" of

i"perona! "ar'et force* a p%cho!ogit interpret in ter" of individua! goa!* and "otive

etc( i"i!ar!%* a ocio!ogit interpret fro" hi o$n vie$point( But the tud% of indutria!

re!ation hou!d #e fro" the "u!tidicip!inar% approach(

1( Psychological -pproach to Industrial *elations: According to p%cho!ogit* iue

of indutria! re!ation have their origin in the difference in the perception of

"anage"ent* union and ran' and fi!e $or'er( The perpetua! difference arie due to

difference in perona!itie* attitude* etc( Si"i!ar!% factor !i'e "otivation* !eaderhip*

group goa! veru individua! goa! etc(* are reponi#!e for indutria! conf!ict(

2( Sociological -pproach to Industrial *elations: Indutr% i a ocia! $or!d in

"iniature( ?rganiation are co""unitie of individua! and group $ith differing

perona!itie* educationa! and fa"i!% #ac'ground* e"otion* enti"ent etc( Theedifference in individua! create pro#!e" of conf!ict and co"petition a"ong the

"e"#er of individua! ociet%(

/( .uman *elations -pproach to Industrial *elations: 8u"an reource are "ade up

of !iving #eing #ut not "achine( The% need freedo" of peech* of thought* of

e-preion* of "ove"ent and of contro! over the ti"ing( Thi approach i"p!ie that

the re!ationhip #et$een e"p!o%ee and e"p!o%er a #et$een t$o hu"an #eing( The

ter" hu"an re!ation inc!ude the re!ationhip during the out of e"p!o%"ent ituation(

( Gandhian-pproach to Industrial *elations: Mahat"a Gandhi0 vie$ on indutria!

re!ation are #aed on hi funda"enta! princip!e of truth* non vio!ence and non @1


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poeion( 3nder the princip!e pf non&vio!ence and truth* Gandhi "eant a peacefu!

co&e-itence of capita! and !a#our( Truteehip i"p!ie cooperation #et$een capita!

and !a#our( Gandhi advocated the fo!!o$ing ru!e to reo!ve indutria! conf!ict

)or'er hou!d ee' redrea! of reaona#!e de"and through co!!ective

action(

Trade union hou!d decide to go on tri'e ta!'ing #a!!ot authorit% fro" a!!

$or'er and re"ain peacefu! and ue non& vio!ent "ethod(

)or'er hou!d avoid tri'e to the poi#!e e-tent(

Stri'e hou!d #e reorted to on!% a a !at report(

)or'er hou!d avoid for"ation of union in phi!anthropica! organiation(

)or'er hou!d ta'e recoure to vo!untar% ar#itration to the poi#!e e-tent

$here direct ett!e"ent fai!ed(

Factors Contributing for &armonious "ndustrial Relations

1( There i a fu!! acceptance #% "anage"ent of the co!!ective #argaining proce and

of unioni" a an intitution( The co"pan% conider a trong union a an aet to

the "anage"ent(

2( The union fu!!% accept private o$nerhip and operation of the indutr%< it

recogni.e that the $e!fare of it "e"#er depend upon the uccefu! operation

of the #uine(

/( The union i trong* reponi#!e and de"ocratic(

( The co"pan% ta% out of the interna! affair of the union< it doe not ee' to

a!ienate the $or'er0 a!!egiance to heir union(

5( Mutua! trut and confidence e-it #et$een the partie( There have #een no

eriou ideo!ogica! inco"pati#i!itie(

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6( Neither part% to #argaining adopt !ega!itic approach to the o!ution of pro#!e"

of re!ationhip(

7( Negotiation are pro#!e"&centered( More ti"e i pent on the da%&to&da%

pro#!e" than on defining a#tract princip!e(

4( There are $idepread union&"anage"ent conu!tation and high!% deve!oped

infor"ation haring(

( Grievance are ett!ed pro"pt!% in the !oca! p!ant* $herever poi#!e( There i

f!e-i#i!it% and infor"a!it% $ithin the procedure(

1(The environ"enta! factor do not #% the"e!ve caue peace #ut the% create

condition to deve!op it( The attitude and the po!icie of the partie* the

perona!it% of their !eader and their techni9ue* #ring a#out good re!ation(

Case Study = Bhel Com$any

Bharat &ea!y 'lectricals (imited:B&'(; i one of the o!det and !arget tate&o$ned

engineering and "anufacturing enterprie in India( The Group viion i to #e A )or!d&

>!a Engineering Enterprie >o""itted to Enhancing Sta'eho!der a!ue(

B&'( initiati!es regarding em$loyee relations- em$loyee de!elo$ment and gro/th1

1( 'm$loyee relations:%

B8EC i of the opinion that peop!e are it greatet aet and ha therefore adopted the

#et practice for it e"p!o%ee(

2( Trade +nions: &

In B8EC D8ANSI* there are "ain!% 7 trade union $hich are in contract $ith the

"anage"ent for the $or'er en!it"ent(An% e"p!o%ee can #eco"e a "e"#er of the 3nion(

1( A!! iue re!ated to $or'"en are dicued $ith the 3nion( The $or'er e!ected

repreentative are given off ti"e for their "eeting( Thee organi.ation enhance jo#ecurit% of e"p!o%ee* he!p in increaed $or'er participation in "anage"ent and

give !a#our a dignified ro!ein a ociet%( >o!!ective #argaining iue are dicued

$ith recogni.ed union at different !ocation on a regu!ar #ai(

/( ;rie!ance &andling


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obecti!e

The o#jective of the procedure i to redre and ett!e the grievance a ear!% a poi#!e to

it point of origin #% creating an environ"ent $hich hare feta! a cu!ture of candidate and

faith o that e"p!o%ee can vent their grievance $ithout an% fear of victi"i.ation and

repria!(

In order to achieve the a#ove aid o#jective the fo!!o$ing princip!e ha!! #e fo!!o$ed @ Be given a fair hearing #% their i""ediate uperior concerning an% grievance the%

"a% $ih to raie(

The% can free to appea! to a "ore enior "anager againt the deciion "ade #%

i""ediate uperior(

Ma% #e acco"panied #% a fe!!o$ e"p!o%ee of their o$n choice $hen raiing the

grievance or appea!ing againt a deciion(


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co"pan% ce!e#rated 5 %ear of "utua! co&operation coordination and undertanding

#et$een the Manage"ent and the 3nion(

?1'm$loyee oune!or(

'(F#R' SC&'M'S ") B1&1'1(1- 9)S"

A1 '#(, R'ST

a4 $ea'!% ret i given to thoe e"p!o%ee $ho attend their dut% three da% avai!ed

!eave $ith pa% at !eat for three da%( 8o$ever !eave $ithout pa% $i!! not #e

counted in three da%(

b4 Ne$!% appointed e"p!o%ee !oe their firt $ee'!% ret in the cae the% jointed

their dut% and don0t co"p!ete a#ove condition of ret(

c4 >o"penator% !eave hou!d #e avai!ed in / da% againt hi $ee'!% ret $or'ing(

1 S#(#R, #)* #;'S

a4 8FA paid to ever% entit!ed e"p!o%ee $ho i not a#ent "ore than even da% * at

fu!! rate( If he a#ence for "ore than even da% than 8FA i given on pro&rata

#ai(

b4 Baic * A* >A *>EA *CTA* Medica! *)A * pecia! a!!o$ance are #eing paid on

#ai on pa%a#!e da% (

31 M'*"C#( #((O)C'

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Medica! i "a-i"u" upto F 25* A or F(2 M(

>1 O'R T"M'

ou#!e ?T i paid to a!! $or'er and other entit!ed e"p!o%ee againt $or'ing on

nationa! fetiva! ho!ida% on #aic HA:A if app!ica#!e;

51 *'#T& R'("'F F+)*

F 7 i paid to dependent of decreaed of per"anent e"p!o%ee( An a"ount ha #een

fi-ed according!% to grade and $or'er contri#ute at r 6 at the ti"e of uch

"ihappening( A o"e of F /5 i contri#uted #% the "anage"ent and F /5 #% the

e"p!o%ee(

?1 M#RR"#;' #))"'S#R,

Marriage anniverar% for a!! head of depart"ent and their repective 2 I> are a!o ce!e#rated

in B8EC e"p!o%ee c!u#( A parit% and gift i given to the concerned e"p!o%ee(

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References

///1bhelher$1com

"ndustrialrelations1nau7rihub1com

///1slideshare1net

///1bhelhs1co1in

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Best Ir Practices in Manufacturing Concern

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