BBB Community Guide - Winter 2014

FREE WINTER 14/15 serving Denver/BoulDerCommunity

guIdE

stay warm this winter

How to winterize your home!

PAgE 19

smart CharitaBLe GiVinG

sOLUtiOns FOr yOUr FinanCe &

taX issUes

PAgE 31

PAgE 16

Future of the BBB ................... 12BBB Torch Awards .......................25Customer Service Counts! ........28

InsIde: Save Money & Learn More About

BBB Accredited Businesses

BBBGuide.com

BBB Torch Award for Marketplace TrustTrust • Performance • Integrity

Culver Van Der Jagt2014 Winner, Community Advocate

BBB Serving Denver/Boulder

Specializing inHigh Quality, #1 GradeCedar Privacy Fences

Complete Installation or

Materials Only

Wholesale

to the Public!

HOA SpeciAliStS

Serving theMetro Area forOver 40 Years

2 Building a Better Community

CUSTOMER SATISFACTION IS OUR MISSION

*call for details

● Roofing● Restoration● insulation● gutters

● gaRages● Painting● tenant/finish

cleaning

15461 E. Batavia Drive, Unit BAurora, CO 80011303-340-8979 (Main) 303-829-2663 (Direct)www.getmecpr.com

Free Upgraded Shingle*

with the purchase of a complete

new roof!Exp. date 2/5/15

ADAMS BANK & TRUST Where your business and personal banking belong

Partnering With Small Businesses Since 1916

www.abtbank.com

Longmont • Firestone • Fort Collins • Berthoud

ADAMS BANK & TRUST Where your business and personal banking belong

Partnering With Small Businesses Since 1916

www.abtbank.com

Longmont • Firestone • Fort Collins • Berthoud

FURNACE AND AC SALE!

LENNOX ML 180Gas Furnace

ANy SizE$1800*

FREE*

FREE*

303-920-9123www.erivesheating.com

Expires 2/15/15*Permits and Code Upates Extra.

Crawl Spaces and Attics Extra.Must present this ad.

*Expires 2/15/15Must present this ad.

*Expires 2/15/15Must present this ad.

iComfort WiFi Thermostat When you Buy A Signature Collection Lennox Product

TRiP CHARGE AND PROBLEM DiAGNOSTiCS

We service all major brands!

WE WiLL BEAT OR MEET ANy HEATiNG OR A/C DEAL By

*On your next Heating or A/C Replacement. Expires 2/15/15 Quotes must be from Licensed, Insured & BBB Accredited Businesses. Must present this ad.

LOCALLy OwnEd And OPERAtEd! LICEnSEd And InSUREd!

Free Estimates!

ERIVES HEATING & AIR“Where quality and

economy meet”

15%*

Complete edition online at BBBGuide.com

Call today for a free quote 303.646.9300 • assuredroofing.comFree estimates on installation and repairs

Providing Colorado with highest Quality rooFing

ProduCts & serviCes sinCe 1997

2013 BBB Longevity Award

13 years of continuous BBB Accreditation since

Sept. 8, 2000

Owner on EVERY

job!

Winner of a Gold Star Certificate from

BBB/Denver Boulder, 2013

BBBGuide.com 5

Please note: BBB Accreditation can be discontinued or revoked at any time.

Always check with your BBB first to verify if an organization’s BBB Accreditation is

current by visiting denver.bbb.org or by calling 303.758.2100.

Copyright © 2014 by Brock Media. All rights reserved. Reproduction of any material in this magazine or on the BBB Community Guide website, including publisher-produced advertising, is strictly prohibited without publisher’s permission. The BBB Community Guide is published by Brock Media, 603 S. Broadway, Suite A, Boulder, CO 80305. Phone: 303-443-0600. Fax: 303-443-6627. Email [email protected].

9 Letter from Su Hawk, CEO

12 Meet the BBB of the Future!

16 Finding Good Financial Advice

19 Time to Winterize

25 Torch Awards – A Celebration of Ethics

28 Giving Good Customer Service

31 Smart Charitable Giving

36 NEW BBB Accredited Businesses

40 Advertiser Index

Publisher: Thomas W. Brock Art Director: Peggy Doyle Graphic Designer: Allison GrayAdvertising Sales: Sandi Ausman, Brad Buckley, Linda Wigod, Jason ZvittBBB of Denver/Boulder Publication Support: Vickie Denham, Carol Garton, Erin O'Neill, Brit Blalock, Adriana Carmona, Katie BrownCover photo by smCfeeters

CONTENTS

Complete edition online at BBBGuide.com

(303) 870-8257 or (303) 833-0615

LEO’S HEATING, AIR CONDITIONING & REFRIGERATION SERVICES, Inc.

10% senior discount on labor

over 40 years of experience.licensed and insured.

FREE WINTER 14/15

serving Denver/BoulDer

CommunityguIdE



PAgE 19



taX issUes

PAgE 31

PAgE 16

Future of the BBB ................... 12

BBB Torch Awards .......................25

Customer Service Counts! ........28



BBBGuide.com

Online At BBBGuiDe.cOm


Free Estimates!

Arnold Construction303-921-8743

arnoldbuilt.com

Specializing in:New Construction, Remodels, Kitchens, Additions, Decks, Basement Remodels,

Decorative Concrete, Outdoor Living SpacesFirst Time Customers

Receive 10% Off Entire Bill Up To $200

24 Hour Emergency Service

• Commercial• Residential• Bucket Truck

Services• Voice & Data Cabling• Retail• Swimming Pools• Ground Up• Industrial• Construction

• Tenant Finish• Office Buildings• Fire Alarms• Restaurants• Schools• Design Build• Medical Offices• Value Engineering• Sign Lighting &

Maintenance

u [ tq

FREE ESTIMATES303-431-7372

Ask About Our Build ‘n’ Give Program

“Fast, Friendly, Year Round Reliable Service”COMMERCIAL • RESIDENTIAL

CEDAR • VINYL • CHAIN LINK • MUCH MORE

BrothersFenceCompany.com

BBBGuide.com 7

The Highest Quality Windows

to Fit Every Budget!

• Vinyl, Wood, Fiberglass, and Composite• Double Pane Low E with Argon• Triple Pane Low E with Krypton• Unmatched Lifetime Transferable Warranty• FREE No-Pressure Estimates• Factory Direct Pricing• 1 Year Same-As-Cash Financing Available (WAC)

• Ask Us About Doors and Siding!

303-920-0175www.windowsam.com

Q UA L I T Y • S E R V I C E • VA L U E

Winner of Gold Star Certificate from BBB Denver/Boulder, 2003-2011Winner Customer Achievement Award, Angies List

All Major Credit Cards Accepted:

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Since 1994

303-757-1800www.budgetgarages.com • 5777 E. Evans, Denver, CO 80222

Custom GaragesAttached ◆ Detached ◆ Standard

We Build Year Round!Free Estimates

Licensed & Fully Insured

Budget Garages& C o n s t r u c t i o n C o m p a n y I n c .

• Affordable Pricing• Very Personable,

We Care About Your Painting Needs• Professional• Very Neat and Orderly• Owner Onsite the Majority of the Time• English Speaking Workers• Workman’s Comp & Insured

Professional Painting Contractor• We Never Use Subcontractors

OB Painting, Inc. 976 S. Cole Dr. | Lakewood, CO 80228

Phone: 303-986-8198 | Cell: 303-908-9063Email: [email protected]

OBpainting.com

$300 Off Exteriors!

$150 Off Interiors!

Expiration date: 2/15/15

Expiration date: 2/15/15

High Quality Professional Residential & Commercial Painting Services


JOE’S PLUMBING, HEATING &

AIR CONDITIONING, INC.

Don’t let the cold catch you by surprise

303-398-7044

www.joesplumbinghvac.com

Installation of new

Furnace

Any service

or repair Includes

Installment of (1) H.E. Air Filter

Furnace Tune-Up

$250 off $59.95 10% off

Ex: 2/15/15 Ex: 2/15/15 Ex: 2/15/15

No Job Too Small or Too large

PeTerSoN CoNCreTe,INC.

Commercial Custom Homes Tract Housing Driveways Patios Sidewalks

City Work Paving Curb & gutter Tear-out

& replace Caissons

Stamped Concrete

exposed aggregate Concrete

…and more!

“For THoSe WHo STIll Care abouT qualITy”

FREE

ESTIMATES!

Since 1972

303-286-8510 750 e. 71st ave., unit a, Denver

720-427-7327 • To see all our services go to: www.A-AaronRoofing.com • FREE ESTIMATES *

YEAR-ROUND ROOFING 7 DAYS

A WEEK

A-Aaron Pro Roofing & ExteriorsReliable Roofing ServiceWhether you’re in need of a residential or commercial roofing project, A-Aaron Roofing can get the job done quickly, safely, and within your budget.

We specialize in:• Hail Damage Specialists• Roof Repair• Roof Installation• Siding & All Exteriors• Residential & Commercial

Remember when craftsmen took pride in their work? We still do! At A-Aaron Roofing, we are a professionally run business with work warrantied for your protection.* We take pride in our work. “Expertise, experience and customer satisfaction! That’s our main goal. We are easy to work with and all jobs are supervised and inspected.”

*Call for details

BBBGuide.com 9

Su hAwk, PreSiDent AnD ceO, Denver/BOulDer BBB

why we’re So inspired by Students and Business leaders

Welcome to the winter edition of the BBB Community Guide. We invite you to en-joy the information in this edition of our magazine, created with publishing partner Brock Media.

As we end what we hope was a wonderful year for you, we also want to celebrate the importance of traditional values, highlighted with students and business people who want to make the world a wonderful place full of ethics, communications, re-spect and honesty.

We recently held our annual Torch event to honor businesses and non-profits, alongside students who received scholarships. It was an exciting evening for them (please see pages 25, 26 & 27 for the full details), and while we were honored to provide the awards, we were actually given even bigger gifts. Each of the students shared their perspectives, alongside former scholarship recipients, and from very deserving businesses and non-profits, and we all were enchanted with the optimism that surrounds those who will be the leaders of tomorrow.

Our keynote speaker and emcee was Brian Vogt, President/CEO of the Denver Botanic Gardens who talked about the importance of personal integrity and grace and why both of those attributes have served in his moral compass toward the di-rection of his life.

As we reflect each day on what drives us forward, we hope their stories will inspire you to believe in what’s possible and to stay grounded in what is important.

As always, please let us know how our BBB is doing in these same areas; we welcome your thoughts.


Residential & CommeRCial Roofing

[email protected] • gardnerroofs.com

don’t be scared of fall and Winter roof work…call and ask us why!

Gardner Roofing is part of a premier network, holding certifications with Owens Corning Platinum Preferred Contractors and GAF Master Elite Roofing Contractors. Only 3% of all roofing contractors have qualified as GAF Master Elite Contractors and only 1% of all roofing contractors have qualified as Owens Corning Platinum Preferred Contractors.

We are a full-service tree company that offers tree pruning, removal, stump grinding,

plant health, lawn-care services, and irrigation services.

Certified arborist & Colorado State Ag Qualified supervisors available.

Colorado’s Tree InjeCTIon speCIalIsTs

We specialize in systemic and trunk injections, a safe alternative to spraying that works.

We can treat for Bark beetles, IPS engraver beetles, Emerald ash bore, and many others.

303.871.9121Call or email for your free tree/lawn proposal!

Ross Tree Company

Integ

rity In Action

[email protected] C [email protected] www.rosstree.net

proudly serving Metro denver since 1978


BBB StAnDArDS

As a trailblazer in the business community that represents nearly 8,000 companies, BBB is a widely respected voice in setting standards for marketplace trust for businesses and consum-

ers. Rest assured that you can look to your BBB to be a thought leader in the Denver/Boulder area. What do we mean by that? As our President and CEO, Su Hawk says, “You can count on your BBB to not only fol-low and report on trends in the marketplace, but also to find innovative ways to create a more ethical business and consumer cul-ture. We’re also seeking and implement-ing new methods to connect with and support even more of our stakeholders on a daily basis.”

One of those new methods is through BBB’s “Customer Reviews” feature on our Online Directory. These days, the In-ternet is inundated with review sites—places

to learn more about companies or to find a good deal. You’re probably familiar with websites like Yelp, Angie’s List, and Google Reviews, but did you know that your BBB does something that none of those sites do? BBB vets reviews from customers to ensure that they have in fact done business with the company that they’ve assessed.

That’s right, we want to make sure that consumers can read accurate reviews by weeding out fraudulent

information.Your BBB has become a hub for commu-

nity protection by creating ways for con-sumers to connect with trustworthy busi-nesses. At findacompany.org, you can search through thousands of Accredited Businesses and choose to work with one that has met BBB’s Standards for Trust.

BBB screens, monitors, and approves its Accredited Businesses in order to provide

consumers with choices between many de-

relevancy for today’s market and Beyond

meet the BBB of the

FuturecuStOmer reviewS

findacompany.org

cOnSumer PrOtectiOn

utilize the vAriOuS OFFer-

inGS OF yOur lOcAl BBB tO

mAke inFOrmeD DeciSiOnS AS A

cOnSumer

these standards help the entire marketplace by holding businesses accountable to the following:

❶ Build trust by establishing and maintaining a positive track record in the marketplace. ❷ Advertise honestly by adhering to established standards of advertising and selling. ❸ tell the truth by honestly representing products and ser-vices, including clear and adequate disclosures of all mate-rial terms.❹ Be transparent by openly identifying the business’s na-ture, location and ownership, and clearly disclosing all its policies, guarantees and procedures.

❺ honor Promises through abiding by all written and oral agreements.❻ Be responsive by addressing marketplace disputes quickly, professionally and in good faith.❼ Safeguard Privacy by protecting any collected data against mishandling and fraud, collecting personal informa-tion only as necessary, and respecting consumers’ prefer-ences regarding the use of their information. ❽ embody integrity by approaching all business dealings, marketplace transactions and commitments with integrity.

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BBBGuide.com 13

trusted BBB logo✔ Logo links to your BBB Business Review creating

powerful search engine optimization. ✔ 112 BBBs across North America + 400,000

Accredited Businesses = 800 million business web links.

✔ More than 4 million website visits in 2013✔ More than 3.3 million unique website visits in 2013Online Business Directory25,000 consumers per month visited BBB’s Online

Directory in 2013…great marketing opportunity. request A Quote12,000 quotes in 2013…an exclusive lead-generating benefit for your business.BBB Affinity ProgramsEach program is designed to reduce your business costs.customized BBB Business reviewsEconomically market your business by customizing your review.

Business events & workshopsGet new business leads and high-light your company through BBB networking and events.marketing AdvantagesMarket to millions of consumers and nearly 8,000 accredited businesses and charities in the Denver/Boulder area and the 12 counties your BBB serves.

why JOin neArly 8,000 BBB AccreDiteD BuSineSSeS AnD chAritieS?

pendable companies. At Denver.BBB.org, you can read the latest information on upcoming events, business tips, and consumer warnings about recent data breaches or untrustworthy companies. We’re here to ensure that both businesses and consumers are safeguarded in the marketplace.

In addition to all of that, when your BBB notices trends in an industry, we contact local enforcement organizations to ensure that consumers are as protected as possible. Last year, your Denver/Boulder BBB completed a thorough sweep of the local air duct cleaning industry after detect-ing that many companies were using untrustworthy ad-vertising tactics. Even now, over a year later, the Colorado Attorney General’s Office is still using the sweep to shut down companies who are not meeting basic standards of

service and accountability. BBB meets monthly with other regulatory agencies such as the FBI, Colorado Division of Securities, OSHA, Public Utilities Commission, Postal In-spectors, Colorado Bureau of Investigation, and others to ensure that our businesses and consumers are protected and informed.

Don’t waste your own time or money by working with a company you’re not sure if you can trust. Utilize the vari-ous offerings of your local BBB to make informed deci-sions as a consumer. And if you’re a business owner with integrity, make sure you become BBB Accredited today, so that consumers in our local community know you’re reliable and ready to treat customers with the utmost re-spect and service. Honesty, transparency, and responsive-ness are what drive your BBB every day. ✻

10% off!*

contract price with this ad.

*Must present the coupon for estimate. New installation only. Call for details. Expires 2/15/15.

303-868-5362www.cerichardwood.com

2171 S. Trenton Way • Suite 209 • Denver, CO 80231

est. 2004

*Minimum purchase required. All discounts apply to our regular prices. All prices include expert installation. Sorry, no adjustments can be made on prior sales. Cannot be combined with other offers. See store for warranty. **Call store for details. Offers expire 2-15-15 ©Champion®, 2014

We design it, build it, install it and guarantee it.**™

OFFER CODE: 29807

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We design it.We will help you select the right solution for your home. We build it.Champion products are proudly made in the USA and are designed as systems, which means fit, finish, and performance are outstanding. We install it.Our polite, professional installation teams respect your home and clean up completely.

We guarantee it.You get a complete guarantee on all products and their installation.**

BBBGuide.com 15

Video inspect (before to see problem specifically,

& after to show what was cleaned out) & Clean Sewer Line for $169

Expiration date 2/15/15

Water Heater installation of 40 gallon Residential Natural Gas

for $850Expiration date 2/15/15

PLUMBIN

G & DRAIN

REPAIR

S• Licensed/Insured• Immediate Response!• Competitive Pricing

24HOUR

Emergency Service

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303-919-7332www.oasisplumbingco.com

Master plumber on calloversees all Work

Water Heater installation of Commercial Grade $200 off


HEALTHCAREBUSINESSSchool ofSchool of School of

TECHNOLOGY

could be one degree away

ATTENTION EMPLOYERS Looking to hire highly qualified graduates?

Call our Career Services office at

303-300-8740 x7013.

* The amount of increased earnings varies by field and degree. Source: http://www.census.gov/prod/2012pubs/p70-129.pdf (see Table 8).

Call now to learn more

303-300-8740 x7001www.collegeamerica.eduDenver Campus: 1385 South Colorado Blvd.

CollegeAmerica offers associate’s and bachelor’s degrees for high-demand career fields:

• Business and Accounting• Healthcare and Nursing• Information Technology

You

from earning a higher income*

HEALTHCAREBUSINESSSchool ofSchool of School of

TECHNOLOGY

could be one degree away

ATTENTION EMPLOYERS Looking to hire highly qualified graduates?

Call our Career Services office at

303-300-8740 x7013.

* The amount of increased earnings varies by field and degree. Source: http://www.census.gov/prod/2012pubs/p70-129.pdf (see Table 8).

Call now to learn more

303-300-8740 x7001www.collegeamerica.eduDenver Campus: 1385 South Colorado Blvd.

CollegeAmerica offers associate’s and bachelor’s degrees for high-demand career fields:

• Business and Accounting• Healthcare and Nursing• Information Technology

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from earning a higher income*

• Design/build basement finish company

• Free design consultation*

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• Local References*Call for details. Offer expires 2/15/15.


like the saying goes, the best things in life may be free, but many milestones still require careful financial plan-ning. Whether you’re looking to buy your first house,

start a college fund for your kids, save for retirement, or just try your hand at investing, making the right financial deci-sions can feel overwhelming. Working with a professional who specializes in financial advising is often a good way to feel more confident about personal money matters and to ensure you and your family are on track to reach your goals.

✤ Before choosing a financial advisor, it’s important to do some planning and researching to make sure your advisor is qualified, reliable, and has experience working with financial situations similar to yours. If you decide to hire a financial professional, keep the following tips in mind to help you find one you can trust with your finances and future plans.

✤ Before you start looking for names, take some time to mark out your financial goalposts. Have a conversation with family members and come up with a list of financial goals that you think are important to your future. Having specific objectives in mind can make it easier to select an advisor who knows the right financial tools to make those goals a reality.

✤ Use your personal network. Instead of sorting through hundreds of listings from an online search engine, reach out to friends, coworkers, and extended family and ask if they can make a recommendation. Always check out service providers with the BBB first and choose a BBB Accredited Business for added peace of mind. Get quotes using the BBB’s free Request-A-Quote service at www.findacompany.org.

✤ Keep an eye out for professional certification. Accord-

ing to the Colorado Financial Planning Association, one of the most common and trustworthy credentials to look for is a Certified Financial Planner or CFP label. If an advi-sor is a CFP, it means he or she was trained in a school or program that is certified by an international board and follows certain professional and ethical policies.

✤ Take the time to set up appointments with several dif-ferent advisors and don’t be afraid to ask lots of ques-tions. The National Association of Personal Financial Advisors (www.napfa.org) has tools to help you come up with important questions to ask every advisor you meet, and they can also help you sort through what answers to look for in return.

✤ Look at an advisor’s personal qualities alongside their fi-nancial knowledge and experience. Is he or she friendly and attentive? Your relationship with your financial advisor may last years or even decades as they help you meet your goals over a lifetime. Just like in other parts of life, your relation-ship with your advisor will be stronger if they make you feel comfortable and if they understand what’s important to you.

✤ Consider how you will pay your financial advisor. Accord-ing to the National Association of Personal Financial Advi-sors, there are a few different ways that an advisor might charge for their services. Some work on a fee-only model, which means they charge clients on a yearly, monthly, or even hourly basis for their advice and money-management services. Other advisors don’t charge a fee at all, but instead get paid a commission on the plans and investment products they sell to their clients. Some use a combination of both types of payment. Deciding which payment model is most affordable for you will depend on the kinds of financial ser-vices you want. ✻

Finding Good Advicefinancial

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BBBGuide.com 17 17 Building a Better Community

Securities offered through LPL Financial, member FINRA, SIPC. Investment advisory services offered through Householder Group Financial Advisors, L.L.C.,

a registered investment advisor not affiliated with LPL Financial.

David Cichon was awarded exceptional service by the Five Star Professional group in 2011

Five Star award winner David R. Cichon and

Stephanie Cichon-Bruno

David R. CichonRegional Vice President

Trust • Knowledge • Strength

Asset Protection, Tax Reduction and Estate and Retirement Planning

7700 E Arapahoe Rd., Ste. 110 Centennial, CO 80112Phone: (720) 482-1917

[email protected]

How big is your retirement shortfall?

Will you outlive your money

or will your money outlive you?

Go to www.davidcichonpresents.com

and find out.

720-365-1187GrandHomeServicesllc.com

*call for details

• Committed to Excellence• No Extra After-Hours Service Call Charge • 1 Year Warranty* On Service Repairs• Licensed & Insured• Invest in Your Home & Family • Family-Owned & Operated

Heating • CoolingLET US KEEP YOU WARM IN

THE COMFORT OF YOUR HOME!

SAVE 10%*

ON A NEW FURNACE!

*with qualified payment only

Exp. date 2/15/2015

Where Integrity is our passion . . .

and the standard for everything we do!

Our Services● Professional Hail & Wind

Damage Roof Inspections● Roof Replacement Estimates● Roof Repairs & Maintenance● Cedar Shake Repairs &

Maintenance● Roof Certifications● Gutter Estimates● Gutter Replacement● Offer 100% Financing*● Accept All Major Credit Cards

Every aspect of my experience rates excellent. Everything was done when they said it would be done.

All work was excellent. The clean-up was superb. The sales and service representative was excellent,

always keeping me well informed. I will recommend you to anyone who needs a roof.

I cannot compliment Integrous roofing enough.- Patty V.

(303) 524-5926 (Phone) • (303) 302-5432 (Fax)

www.integrousinc.com

Contact us for a FREE quote!

“

“

*Call for details


Time To Winterize!

Amazing Furnace Tune Up

Guarantee!*

Get your heating system rejuvenated for only $99. If your system breaks down for any reason

this winter,I will refund 100% of your money, no questions asked.*

Call now for an estimate on a new Bryant Furnace. Factory rebates up to

$550 with qualified equipment.

$100 off all whole house humidifiers

Free Service Call with Repair!

Expiration date 2/15/15 *Call for details

$252 Service ValueFor only $99*

(bypass, powered and steam)Expiration date 2/15/15


Call us today!303.353-8496

$250 OFF*

FURNACE INSTALLATION*

$59*

FURNACE TUNE-UP10 POINT CHECK

$69*

DRYER/VENT CLEAN UP

A Leaky Duct System is Your Problem!

(720) 545-9653www.AerosealColorado.com

of Colorado

The ONLY Duct Sealing Solution.

$200 OFF Hurry! Offer expires 2.28.15

DUCT SYSTEM SEAL

2011 “BestNew HomeProduct”This Old House

HIGH ENERGY BILLS?UNEVEN TEMPERATURES?UNCOMFORTABLE ROOMS?

Over 250Duct SealsPerformed

inColorado!

winterize

By meagan vitek

Dust off the skis, dig out the coats, layer-on your clothing, and stock up on tea. When brisk winds blow, we need to prepare not only ourselves, but

also our homes for cold weather. Jack Frost is here!According to the U.S. Department of Energy, heating

and cooling accounts for more than half (54 percent) of a home’s utility costs. Before heading to the

store to stock up on winter-proofing supplies, though, you need to

determine your home’s spe-cific needs.

Some contractors rec-ommend starting with an energy audit. During an audit, a professionally trained energy auditor tests your entire house

for areas of missing insulation and leakage points. This gives you a road map for how to improve those areas.

While an energy audit isn’t mandatory, it eliminates the possibility of addressing the wrong problem. One con-tractor compares an audit to an x-ray: “If you think you broke your arm, you just don’t go to a doctor to get your arm set, you get an x-ray first. You want to know what the exact problem is, and then solve it.” An audit can make the money you spend on energy improvements stretch further.

whole-house ApproachWhile small improvements

like weather stripping and caulking will improve en-ergy efficiency, the U.S. De-partment of Energy recom-mends a whole-house approach, which can reduce a home’s greenhouse emissions and energy consumption by 20 to 50 percent. This approach is costlier, but it saves money and in-creases comfort in the long-term.

In homes lacking proper insulation, a substantial amount of heat escapes through the attic. “Attics tend to be the leaki-est part of any home,” says Matt Wilmoth of EnergySmart,

Time To

An enerGy AuDit eliminAteS

the POSSiBility OF ADDreSSinG

the wrOnG PrOBlem

Winterize!

keep the chill out and the warmth in with these small to large home winterization tips.

BBBGuide.com 19

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a partnership between local cities, counties, and utilities that helps businesses and homes become more energy efficient. Most homes 15 years and older don’t have ap-propriate insulation, Wilmoth notes.

Adding attic insulation and sealing the attic can increase a home’s comfort level by tenfold. If your attic has less than a foot of insulation, you could benefit from insulation and air sealing. Adding attic insulation is akin to putting

on a fleece jacket when it’s cold outside. If you combine insulation with air sealing, your fleece jacket now has a Gortex windbreaker on top of it. On cold, windy days this combination gives you the best bang for your buck.

Replacing old appliances with energy-efficient models also improves efficiency. When selecting new products, check the appliance’s Energy Guide label to see how

window options can boggle the mind. Coatings, tints, gas fillers, framing materials, energy ef-ficiency and appearance are among the things

that need to be considered. Here’s a quick checklist of what to look for as you shop, and the energy ratings best suited for windows in our area:labels. Look for the ENERGY STAR and the National Fen-estration Rating Council (NFRC) labels, which help ensure that your new windows meet federal guidelines for en-ergy efficiency. ENERGY STAR ratings are set by the U.S. Department of Energy and are region-specific based on weather patterns, so look for a map showing that the win-dows are suited for Colorado’s mercurial climate.u- & r-Factors. U- and R-factors measure how well a win-dow prevents heat from escaping or entering. U-factors commonly range from .25 to 1.25. The lower the U-factor, the better; look for windows with a low U-factor of .35 or less. R-factor is usually used for rating the efficiency of attic and wall insulation, but some manufacturers adopt it for windows as well. For window ratings, the R-factor can go up to 10, and some manufacturers sell top-of-the-line windows that exceed R-9. The higher the R-factor the better; look for an R-value of at least 4.Solar heat Gain coefficient. Solar Heat Gain Coefficient (SHGC) is a new, more accurate way to describe how much solar heat a window lets in. SHGC is expressed us-ing a scale of 0 for none, to 1 for 100 percent. The lower

a window’s SHGC, the less solar heat and light it lets in, which helps keep a house cooler. A low SHGC can reduce cooling; a high SHGC can increase passive-solar heat gain. Choose a corresponding value that best suits our climate, probably between .40 and .55.condensation resistance. This is rated on a scale of 0 to 100. The lower the number, the more resistant the window is to condensation buildup. construction. Frames can be made from a variety of ma-terials, including wood, fiberglass, vinyl, steel, aluminum, plastic and wood, or composites of any of these. Vinyl is often used in our climate, because metal transfers cold and heat too easily and wood requires a lot of mainte-nance. Some companies make dual-purpose windows that are wood on the inside for aesthetics, and mainte-nance-free vinyl, metal or fiberglass on the outside for durability. Look for quality construction that includes up-graded weather stripping, and a warm-edge spacer be-tween the glass and high-quality hardware. Warm-edge spacers help prevent condensation by using a rubberized stainless-steel channel instead of aluminum, which fails more often because it expands and contracts more as it heats up and cools down. Frames also should be tightly sealed to prevent air and water flow. Ask about the manu-facturer’s warranty, because you want your investment to last long enough to pay for itself—10 years is OK, 20 years is good, but a lifetime warranty is ideal.low-e Glass. Some windows are made with regular glass, but better models feature low-emissivity or low-E glass. This type of glass has a microscopic metal coating that reflects up to 70 percent of heat energy while allowing in visible light, generally giving it an R-factor of around 4. Some higher-end windows also contain other insulators such as heat-mirror film that more than double their insu-lating properties to R-9 or higher. Better-quality windows are beneficial in sunny Colorado, where you want to block hot summer sunlight but let in warm winter sunshine. Gas Fillers. The spaces between double- and triple-paned windows can be filled with regular air or inert gases, such as argon and krypton. Inert gases are odorless, colorless and nontoxic, plus they reduce heat transfer. Argon, for example, has about 33 percent less thermal conductivity than air.Air leakage. Different styles of windows have different rates of air leakage. Hinged windows generally offer the lowest leakage rates, but look for an air leakage rate of less than .30 cfm/ft2, which is the standard in most areas. ✻

›Continues on page 22

window Shopping –

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much energy it consumes and how it compares to other models. ENERGY STAR–approved appliances meet strin-gent energy-efficiency criteria set by the Environmental Protection Agency and the U.S. Department of Energy.

If replacing an older furnace is within your budget, the U.S. Department of Energy recommends choosing a fur-nace with a High Annual Fuel Utilization Efficiency (AFUE) rating, which measures how much fuel a particular model converts into heat. While the national minimum AFUE rat-ing is 78 percent, some ENERGY STAR products exceed 90 percent. Keep in mind that this rating only determines the efficiency of the furnace itself. You’ll need to factor in

whether or not your home has proper insulation, double-paned windows and other energy upgrades. Be sure to maintain and clean the furnace annually.

To add extra warmth, replace window screens with storm windows, which are available for most window types and help reduce air leakage into and out of the home. Although costly, swapping out single-pane alu-minum windows for energy-efficient double-paned win-dows saves money in the long run, and the windows will pay for themselves within years.

So bundle up your home for winter—and you may not have to bundle up yourself while you’re inside it! ✻

Easy Fixeshere are some tips:● Turn down the thermostat (or install a programmable

one) when you’re not home or sleeping. According to the U.S. Department of Energy, this saves nearly 10 percent on annual heating and cooling costs.

● Take advantage of passive solar by letting in natural light during the day.

● Seal air leaks with caulk, weather stripping or spray-foam insulation to prevent cold air from seeping inside. “Hot will always finds its way to cold through the path of least resistance,” says Matt Wilmoth of EnergySmart. Caulk and weather stripping “keep air you’re paying to heat from finding its way outside.” Focus on windows, doors, chimney, corners, attic hatches, and along foundation areas where pipes or wires exit.

● Insert baby-seal guards on electrical outlets that face exterior walls to prevent cold air from coming through the sockets.

● Cover the hot-water heater with a thermal blanket. ● Plug appliances and electronics into power strips,

and turn off the strip when it’s not in use. This saves

up to $100 per year, according to the U.S. Depart-ment of Energy.

● Change furnace filters. Dirty filters restrict airflow and increase energy demand.

● Replace incandescent bulbs with compact fluorescent lights (CFLs). This simple switch can save up to $50 a year for 15 bulbs and more than $600 over the entire lifetime of the bulbs, according to the U.S. Depart-ment of Energy.

● Set the hot-water heater temperature to 120 degrees.

● Use draft snakes to eliminate air flowing in and out beneath doors.

● Insulate pipes with pipe foam that has a high R-value.

● Use a space heater.

● Reverse the direction of ceiling fans. Most have the option to switch from a cooling counterclockwise motion to a clockwise motion that pushes heated air downward.

● Seal heating and cooling ducts with mastic. Accord-ing to ENERGY STAR, this can improve heating and cooling efficiency by as much as 20 percent. ✻

Doing a complete energy overhaul isn’t feasible for everyone, but there are ways to winterize a home without

emptying your bank account.

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BBBGuide.com 25 25 Building a Better Community

Torch

A program of the BBB Denver/Boulder and the BBB Foundation

each year the BBB and BBB Foundation pay tribute to businesses, nonprofits, and schol-arship recipients who exemplify an out-standing commitment to fair, honest, and

ethical practices. This year’s Torch Awards reflected a magnificent celebration honoring students and or-ganizations that embody the honor, integrity, and trust of the BBB values.

Businesses and nonprofits competed in a rigor-ous examination of each organization to receive the coveted BBB Torch Award. The 2014 Torch celebration expanded the evening to include three businesses, two nonprofits, a community advocate, and a business customer service award. Over 35 qualified, outstanding businesses and nonprofits competed for the awards. Each winner exemplified an excellent commitment to ethics.

The BBB Student of Integrity Scholarship presentations were an inspiring and elevating moment during the event. Four economically disadvantaged students who embod-ied leadership and integrity received this year’s awards. A $10,000, $5,000, and $2,500 scholarship were awarded, thanks to generous donations to the BBB Foundation.

Added new this year, a $10,000 Tech Scholarship was presented by Mike and Vivian Jenner, owners of Illu-men, the 2014 technology sponsor.

The BBB Foundation’s Vision includes creating and implementing an Ethic’s Curriculum for youth in 2015. Five organizations were honored as new partners in this important new program initiative: Denver Schol-arship Foundation, Generation Schools Network, Junior Achievement-Rocky Mountain, Inc., Mi Casa Resource Center, and Open World Learning.

“This curriculum will create the ethical workforce of tomorrow,” said Denis Murray, assistant dean at Re-

gis University and curriculum advisor. “That’s where the Regis University mission and the BBB Foundation mission come together. It’s all rooted in education. There’s a lot of information out there, but it comes down to what we do with that information as individuals,” he said. “Teaching young people and adults to ask the right questions so they learn to make ethical decisions is the worthwhile path of business education.”

The BBB Denver/Boulder and the BBB Foundation congratulate all the winners honored at the BBB Torch Awards on October 30th.

tOrch AwArDS

a celebration of ethics

student sCholarships winners(left to right)adriana montielJuan dimasolivia greenwoodwalKer sanChez

26 Building a Better Community BBBGuide.com 26

Inner City Health Center

Larson Financial, Inc.

Safehouse Progressive Alliance for Nonviolence

Hammersmith Management, Inc.

Core Contractors, Inc.

Culver Van Der JagtA Master’s Hand, LLC

Bayaud Enterprises, Inc.mpowered

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Working to help people with physical and emotional disabilities obtain employment

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E N T E R P R I S E S

BBB torch Award winnersSmall Business Category: A Master’s Hand, LLC

Medium Business Category: Core Contractors, Inc.

Large Business Category: Hammersmith Management, Inc.

Small Nonprofit Category: (tie) mpowered and Safehouse Progressive Alliance for Nonviolence

Large Nonprofit Category: Bayaud Enterprises, Inc.

Nonprofit Customer Service: Inner City Health Center

Special Recognition for Community Advocate: Culver Van Der Jagt

Business Customer Service: Larson Financial, Inc.

BBB Student of integrity Scholarship recipients$10,000 - Juan Dimas, Denver Center for International Studies

$5,000 - Olivia Greenwood, Columbine High School

$2,500 – Adriana Montiel, Hinkley High School

Student of integrity technology education Scholarship$10,000 – Walker Sanchez, Arrupe Jesuit High School

SmArtS Student of integrity Scholarships$1,000 – Dennise Montanez, Westminster High School

$1,000 – Janiea Ruscio, Westminster High School

$1,000 – Michael Garcia, Westminster High School

SponSorS

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Student of Integrity Technology Education Sponsor

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Silver Sponsors

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PrintingSponsor

Spanish Media Sponsor

Preferred Production

Partner

THANK YOU TO THESE TABLE SPONSORS!

Allied Building Products

Champion Windows

Core Contractors

Goodwill Industries of Denver

Hammersmith Management

Illumen

Interstate Roofing

Jones Lang Lasalle

Kaiser Permanente

Keybank

Klein & Co.

Larson Financial

Learning Foundations

MetroList

mpowered

Omni Financial

Perfect Processing

Premier Members Federal Credit Union

Safehouse Progressive Alliance for Nonviolence

Smashburger

Subscriber Services

Swingle Lawn, Tree & Landscape Care

The CS Team

Trish Thomas Consulting

Thank you to our sponsors

The 2014 Torch celebration was a success in part to our many sponsors, nominees, presenters, students and volunteers. The event was fast paced with enter-tainment by past students, High Flyers aerial dancers, Ben Johnson, Classical Guitarist and our emcee and in-spirational speaker, Brian Vogt, CEO Denver Botanical Gardens.

The BBB Foundation is the 501(c)(3) philanthropic arm of the BBB serving Denver/Boulder. The Founda-tion’s mission is to raise up an ethical marketplace for tomorrow, by creating both ethics education and op-portunities for students and youth.


cuStOmer Service

If you don’t

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way to attract and retain customers to your business and products.

train your employees…Stress the importance of being courteous, greeting customers with a smile, and respecting a customer’s viewpoint. Develop training programs that ed-ucate your employees about every aspect of your business or product. A large part of selling and providing services is education; employees need to know what they are selling and why it is valuable to the customer. An uninformed em-ployee can cause a customer to feel as though the business is not reliable or trustworthy, which in turn will make the customer look elsewhere for the product.

Go the extra mile…Learn your customer’s names, greet them

Did you know…It takes 12 positive customer experiences to make up for one negative experience? 1

70 percent of buying experiences are based on how the customer feels

they are being treated. 2

Consumers are 2X more likely to share their bad customer service experience

than they are to share their positive experiences. 3

89 percent of consumers have stopped doing business with a company after

experiencing poor customer service. 4

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with a smile, and have conversations. Building posi-tive relationships with your customers is customer service gold. How you respond and treat a cus-tomer can mean the difference between a positive, lasting relationship with referrals or an angry, anti-advocate for your business. When answering the phone, add a smile to your voice and have an up-beat attitude. You are there to serve the customer, so make sure they are being heard and appreciated. Be sure to return calls promptly, treat that message with the same sense of urgency and respect you would show a customer standing in front of you.

Problem solver…When customers do present complaints, make certain you know how to handle the situation or bring someone in who can. Acknowl-edge the customer’s complaint or concerns, apolo-gize if the situation calls for it and respond quickly. You want to make sure that you resolve the issue reasonably and fairly and in a time-efficient manner. The customer is likely to share their experience with others about your customer service skills. ✻

Sources: 1 Parature, 2013, 2 McKinsey, 2010, 3 2012 Global Customer Service Barometer, 2012 4 RightNow, 2011

wAnt tO ShAre yOur cuStOmer Service exPerience?

visit BBB’s “customer reviews” feature on our Online Directory. At findacompany.org, search through thousands of Accredited Businesses that meet BBB’s Standards for trust. learn more about BBB upcoming events, business tips, and consumer warnings at Denver.BBB.org.

Free

2014 AuroraGuide.com

community

local events | arts

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new Hope for

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aurora’s vietnamese

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your guide to:

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FREE WINTER 14/15


CommunityguIdE



PAgE 19



taX issUes

PAgE 31

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Future of the BBB ................... 12

BBB Torch Awards .......................25




BBBGuide.com

‹Our 36th Year!›

Building Community Since 1978

Brockpub.com [email protected]

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chArity

Over the holiday season, the public is inundat-ed with requests for charitable giving. When considering where your donation could make

a difference, always listen to your head as well as your heart. Make sure that your money is going to a non-profit that you feel supports a cause or mission you believe in. By making a charitable donation and mak-ing a difference, you may also be able to reduce your tax burden. Remember, only donations to a qualified charitable organization are deductible.

Charitable giving is on the upswing and has contin-uously increased over the last four years. According to Charity Navigator, charitable donations generated over $335 billion in 2013 with the majority of giving by individuals.

When you make the caring decision to give money to an organization, you deserve the assurance that your dona-tion is going to a reputable nonprofit organization that will use it ethically. Analyz-ing an organization’s ability to deliver on its promises is a complex process, but you don’t have to do it your-self. The BBB already does this work and makes its findings freely available to the public. To donate with confidence, start by looking for the BBB Accredited Charity Seal.

the 20 StandardsNonprofit organizations that display the BBB Ac-

Smart

listening to your head as well as your heart

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credited Charity Seal have committed to the highest standards of conduct by putting ethics, accountability, and trans-parency first. For these organizations, earning donors’ trust is a vital aspect of their mission. They are eligible to display the BBB Charity Seal if they meet the BBB’s comprehensive 20 Standards for Charity Accountability, pledge to meet them in the future, and agree to address any concerns brought to their attention by the BBB.

The 20 areas that the BBB reviews include questions of how a nonprofit governs itself through its board of direc-tors, how it spends and accounts for its money, how truthfully it represents its goals and achievements, and how will-ingly it shares basic information with the

public. Does the organization publish an annual report? Is its board properly com-posed and free from conflicts of interest? In short, does the nonprofit do its work as effectively as it wants you to believe? And the bottom line: What percentages of the organization’s funds go to its charitable programs as opposed to fund raising and administration costs? When you look up the full report on a BBB Accredited Char-ity, these percentages are clearly shown in a colorful pie chart that prospective donors can understand at a glance.

So, whether your generosity is driv-en by your holiday gift list or your de-sire to help in an emergency, do your homework—and make sure the non-profit you support will make good use of your money. ✻

• rely on expert opinions when it comes to evaluat-ing a nonprofit. Be cautious of third-party recommen-dations from bloggers or even your friends on social media, as they might not have fully researched the organization. The BBB reviews nonprofits against 20 standards, and its reports provide in-depth informa-tion in an easy-to-read format.

• Visit BBBDenvernonprofits.org for a list of BBB Accredited Charities you can donate to with confidence.

• Be cautious when giving online. With today’s technol-ogy, scammers can build a website in an hour mimick-ing a legitimate nonprofit organization. Be absolutely sure you trust the website before entering your credit-card or bank account information.

• Don’t succumb to high-pressure emotional pitches. Giving on the spot is never necessary, no matter how hard a telemarketer or door-to-door solicitor pushes it. An organization that needs your money today will welcome it just as much tomorrow.

• Avoid the middleman. Some nonprofits raise money to pass along to other organizations, but the BBB sug-gests giving directly to the organization you want to support. When the allocation of funds is streamlined, it lessens the chance of inefficiency or fraud.

• know the impact of your nonmonetary donations. Food and clothing drives, while well-meant, may not necessarily be the quickest way to help individuals in need, unless the organization has the staff and infrastructure to properly distribute such aid. Ask the organization about its trans-portation and distribution plans. ✻

wiSe Giving tips

BBB offers the following tips for donors:

chArity


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• Heating & Air Conditioning• Tenant Finish & Remodels• Service on all Makes & Models• Commercial, Residential & Industrial • New Installs• Replacements & Upgrades

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BBBGuide.com 33

Serving West and South Metro Denver & Surrounding Areas.

303-962-1276www.touchinghearts.com/denver

“Everyday we make a difference in someone’s life.”- Julie Elkjer, Owner

Touching Hearts at Home knows we all have different needs at different times. Many people with medical conditions, disabilities, or the progressive changes that come with aging choose to remain in the comfort of their home. We make it possible by helping with the tasks of daily living. We believe our person-centered care provides the physical, emotional, and spiritual support that everyone deserves.

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The mission of Colorado Home-less Families (CHF) is to provide transitional housing and supportive services for homeless families with children and to help them become economically self-sufficient within eighteen months to two years. CHF serves the entire family with case management, counseling, educational seminars, support group meetings, summer youth program and access to the food/clothing/furniture bank.

Colorado Homeless Families

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Executive Director Connie Zimmerman with CHF kids.

From the inception of CHF to October 2014...• CHF has housed 482 families• 405 families were self-sufficient

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Your BBB Community Guide marketing team will help YOU reach the Denver Metro market!Call or email our team to learn more about the powerful marketing impact the BBB Community Guide can have for YOUR Business!

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8600 RALSTON ROAD | ARVADA | FACEBOOK

(303)424-1042 www.oasisdayspa.net

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(303) 421-6986

www.als-appliance.com

• Appliance, Heating & A/C Repairs & Service

• HVAC - New Sales & Installationsince 2000

AccOuntinG & cOnSultinG

APPliAnce - heAtinG - Air cOnDitiOninG

ASBeStOS teStinG

BASement FiniShinG

Beer hOme BrewinG & eQuiPment

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®

Hardwood Floor Installation,Refinishing

& Water Damage Restoration

303-333-PARR (7277)www.aboveparr.com

The Wall Rebuilder

Dan and Laura Pino

303-698-1057www.wallrebuilder.com

Interior Plaster (and Drywall) Repair

Specializing in Older HomesFree Estimates

Briar StreetBuilders,LLC

7931 South Broadway #336Littleton, CO 80122

303.912.6778www.briarstreetbuilders.com

QUALITY PROJECTS AT

COMPETITIVE PRICES

Christian Care ServicesWe’re There…When You Can’t Be!

303-487-6494www.homehealthdenver.com

CARPET CLEANING • UPHOLSTERY CLEANING • TILE/GROUT CLEANINGAIR DUCT CLEANING • CARPET REPAIR/RESTRETCH • WATER DAMAGE CONTAINMENT

carpet & upholstery care inc.

[email protected]

www.carpetcolorado.com

in business for 24 years

Ross Landscape & IrrigationMaking your landscape dreams come true

Ponds, paths, walls, rock, sod, trees, plants and more! We design, install and repair sprinklers.

10+ years in BusinessWe accept cash, credit cards and checks

303-946-3503 [email protected]

Chris Ross / Owner

Commercial financing available

DENVER HEATING &AIR CONDITIONING

Commercial HVAC Preventative Maintenance • Purchase inspections

Tenant Finish • Emergency repair

303-806-8000 • www.denverheating.com

Beyond numBers

www.acctaxsolutions.net • [email protected]

Monthly financial statement preparationProactive planning throughout the yearTrusted Business Advisor servicesOutsourced Controller servicesTax Preparation & planning

303-232-8300

• Fast! Reliable! Trustworthy!

• Residential and Commercial

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• Air Conditioning Installation

• and much more!(720) 363-7600pedrozaheatingandcooling.com

FAmIly Owned And OpeRATed FOR 14 yeARS

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www.ampacrestorat ion.com

720-932-1244Mold ReMediation

Residential RestoRation

FiRe & WateR daMage

sMoke Mitigation

ConstRuCtion & ReModeling

Professional, reliable asbestos inspections for•Remodeling •Restoration •Demolition

Free consultation on asbestos testing questions. 303-246-4587

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commercial

Free Estimates!Broken springs replaced New doors and openers

303-920-2267 • [email protected]


BBB mArketPlAce

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Specializing in Access Control, CCTV and Alarms

www.BPASecurities.com720.641.9407

BLINDSMITH, INC.Blind Cleaning • Repair • Sales

(303) 467-7969 • www.blindsmith.comfamily-owned and operated!

$10 off!*

720-940-3661 www.AroundTheClog-Co.com

Serving Boulder CounTy

* Offer expires 2/15/15

Main line drain Cleaning

Front range Plumbing Co. inC.

(303) 451-1971Fax (303) 451-1360

www.frontrangeplumbing.com • [email protected] Irma Dr. • Northglenn, CO 80233

Commercial/ResidentialFor All Your Plumbing Needs

Providing healing, hope,

and opportunity for survivors of domestic

violence and their children.

2014 Semifinalist, BBB Torch Award for Marketplace

Ethics/Trustsafehousealliance.org

303-449-8623

mOlD inSPectiOn & remeDiAtiOn

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uPhOlStery & cArPet cleAninG

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limOuSine Service

Colorado Radon Testing, LLC

MAXSECURITY

2171 South Trenton Way • Suite 226 • Denver, CO303-745-8888

Fax 303-745-8889 • www.maxsecuritydenver.com

Burglary • FireCamera Systems

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C U S TO M I Z E D S E C U R I T Y

If You Are Between the Ages of:● 40s—50s and looking for assistance with your parents● 50s—70s and looking for assistance with your transition

into Social Security and Medicare● 70s—Up and looking for assistance

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can help!(303) 755-1845 / www.csadvocare.com

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The Gold Standard in Private Car ServicesLocally Owned & Operated

(303)-805-2178 • www.denverdriver.com

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Serratos Plumbing & Consulting, Inc.

Ben Serrato | 720-454-9746Owner/Licensed Master [email protected]

We Specialize in a large variety of services!

Only BBB Accredited Businesses can advertise in the BBB community Guide. Advertise in the Spring issue! Deadline: January 30, 2015

Online too! BBBGuide.comcontact Brock media: 303-443-0600 [email protected]

YourFREE

WINTER 14/15


CommunityguIdE



PAgE 19


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yOUr FinanCe & taX issUes

PAgE 31

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Future of the BBB ................... 12

BBB Torch Awards .......................25


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Save Money & Learn More About


BBBGuide.com

use the BBB Brand to Promote Business!

BBBGuide.com 35

BBB mArketPlAce


The BBB of Denver/Boulder has nearly 8,000 accredited businesses, so always be sure to check the onlinedirectory at findacompany.org. We're pleased that the companies on this and the following page are

newly accredited, and we encourage you to consider them and all of our accreditedbusinesses first whenever looking for reliable companies.

1-800 Water Damage of Denver303 284-0145Water Damage Restoration

1st American Insurance Agency303 996-5096Insurance Agency

1st Mile High Locksmith720 248-8087Locks & Locksmiths

361 Degrees970 306-1371Construction Management

5 Logistics720 336-5123Trucking Transportation Brokers

93.7 The Rock303 989-3920Radio Stations & Broadcast Companies

A Fresh Coat, LLC303 650-6670Painting Contractors

A Good Shop Inc.720 971-2643Auto Repair & Service

A Plumbing Pro720 989-8035Plumbing - Contractor

A Plus Services303 909-0029Carpet & Rug Cleaners

A to Z Renovations & Construction, LLC.720 434-6176Contractors-General

A Touch of Class Painting LLC720 297-6909Painting Contractors

A&M Properties, LLC303 238-5548Association Management

A-1 Floor Covering720 436-5949Hardwood Floor Contractors

A-Aaron Pro Roofing & Exteriors720 427-7327Roofing Contractors

AAA Citywide House Cleaning720 229-2279House Cleaning

Above and Beyond Premier Home Care Services, LLC720 789-5899In-home Care

Abrams & Associates , LLC303 322-4115Attorneys - Business Law/Corporation/Partnership

Abuelo Painting Company720 364-7826Painting Contractors

ACA Quality Floors720 290-2481Floor Laying, Refinishing & Resurfacing

Academy Bank866 868-9141Banks

Acosta Landscapes720 331-3364Landscape Contractors

Adams Plumbing LLC720 212-4487Plumbing - Contractor

Adeste In-Home Care720 529-1211Senior Home Care

Advanced Cleaning & Restoration Specialists303 452-7717Carpet & Rug Cleaners

Advanced Climate Solutions303 868-3846Heating Equipment & Systems Cleaning & Repair

Aero Steel Buildings, Inc.303 565-5031Buildings - Pre - Cut, Prefab & Modular - Dealers

Aesthetic Nurse Specialists LLC303 898-8085Skin Care

Airwaves Wireless LLC303 835-7978Home Automation

Alborz Real Estate Company LLC303 332-7344Property Management

All Access Fence303 324-7977Fence Contractors

All Angles Covered303 419-8784Roofing Contractors

All Backyard Fun LLC800 451-2550Patio Equipment & Supplies

All Star Hardwood Flooring303 919-3091Floors - Hardwood

All Western Mortgage303 515-4227Mortgage Brokers

Allen Family Law Firm, P.C.303 398-7048Attorney - Family

American Pride Auto Glass303 681-8952Auto Repair - Windshield, Glass Shops

Amptek Electrical Services, Inc.303 421-9465Contractors - Electrical Commercial

Andy's Repair Inc303 274-0299Medical Equipment & Supplies

Annie's Animal Clinic, LLC.303 471-5040Veterinarians

Anytime Auto Glass and Chip LLC720 229-9118Auto Repair - Windshield, Glass Shops

Apex Lock & Key Colorado LLC720 999-4355Locks & Locksmiths

Aqua Corporation/Aqua Sprinklers303 744-1331Lawn & Garden Sprinkler Systems

Archadeck of Front Range303 736-6739Patio & Deck Builders

Around the Clog, LLC720 940-3661Plumbing Drains & Sewer Cleaning

Asset Protect One Inc.720 244-0100Investment Management

Asset Recovery Solutions, Inc303 733-0135Auto Dealers-Used Cars

Atmosphere Mechanical303 471-5981Heating Equipment & Systems Cleaning & Repair

Auto Mart USA LLC303 438-4000Auto Dealers-Used Cars

Avinova Media Group, LLC720 237-4134Web Design

B.P. Air Conditioning & Heating303 344-4080Heating Contractors

Bark N Wash303 766-1020Pet Grooming

Bella Basements303 660-2188Basement - Finishing

Best Tree Specialists720 324-0497Tree Service

BestYard.com, LLC720 851-7550Lawn Maintenance

Big Dog Lock-N-Key303 777-7144Locks & Locksmiths

Big O Oil Company303 790-9470Auto Repair & Service

Blu Note AV303 825-7285Home Theater

Blue Dog Designs LLC720 237-6852Pet Services

Blue Mountain Plumbing, Heating & Cooling720 839-4015Plumbing - Contractor

Blue Ribbon Auto Glass303 466-6874Auto Repair - Windshield, Glass Shops

Bright Choice Basement Finishes, Inc.303 475-0536Contractors-General

Broadstream Roofing & Exteriors720 256-3495Roofing Contractors

Broadview Kennels303 755-0471Kennels & Pet Boarding

Bull & Bear Outfitters, Inc303 215-1313Financial Services

BW Builders, LLC303 357-5200Roofing Contractors

C & C Sand and Stone Co719 290-5051Landscaping Equipment & Supplies

Carol's Creations303 697-7919Home Improvements

new BBB Denver/Boulder Accredited Businesses,July 1, 2014 - September 30, 2014

BBBGuide.com 37

Carpet Mart and More303 693-2863Carpet & Rug Dealers-New

Carry the Light Electric Inc303 234-1235Electric Contractors

Cars Helping Charities, Inc303 423-2277Fund Raising Counselors & Orgs

Casebolt Law Corporation PC303 757-3344Attorneys - Estate Planning

Castaneda Painting Inc720 353-6606Painting Contractors

Centennial Builders & Siding Supply, Inc.303 692-0993Contractors-General

Centennial Revenue Management, LLC303 835-7992Financial Planning Consultants

Centers for Health and Public Safety, LLC303 220-0378Medical Equipment & Supplies

Champion Roofing855 875-3363Roofing Contractors

Chem Dry of Boulder720 304-3910Carpet & Rug Cleaners

Cherry Creek Mortgage Company303 320-4040Mortgage Bankers

CHROMA Decorative Finishes720 308-3285Painting Contractors

Citron Workspaces303 665-7676Office Furniture & Equipment

Citywide Drain Cleaning & Plumbing LLC303 451-6875Plumbing Drains & Sewer Cleaning

Climate Comfort Mechanical Services303 736-2886Heating & Air Conditioning

Colonial Builders720 205-3543Contractor - Remodel & Repair

Color Image Painting LLC720 971-6260Painting Contractors

Colorado Collections Company LLC720 440-9701Collection Agencies

Colorado Construction and Restora-tion, LLC720 449-2662Contractors-General

Colorado Gastroenterology303 861-0808Physicians & Surgeons-Gastroenterology

Colorado Green Custom Landscaping LLC303 507-9449Landscape Contractors

Colorado Parent303 320-1000Publishers - Magazine

Colorado Siding Supply303 576-9175Siding Materials

Colossal Carpet Care303 520-4727Carpet & Rug Cleaners

Compassionate Life Solutions, LLC303 886-3423Senior Move Manager

Control Heating Solutions Inc720 377-7817Heating & Air Conditioning

Correct Electric303 437-9355Electric Contractors

Corridor Mortgage Group866 323-9600Mortgage Brokers

Costa's Custom Painting Inc.303 805-5132Painting Contractors

Custom Flooring Specialists720 320-4924Contractors- Flooring

CV Restoration LLC720 220-5283Contractor - Remodel & Repair

Dan L Hansen DDS, PC303 985-1615Dentists

David R Huskey DDS303 722-0204Dentists

David's Garage303 587-8384Auto Repair & Service

Day and Night Lock Service303 875-4646Locks & Locksmiths

Decker Heating and Air Conditioning303 838-3888Heating Contractors

Decktec Outdoor Designs Inc303 277-1550Patio & Deck Builders

Denver Contractors, Inc.303 835-7641Roofing Contractors

Denver Plastic Surgery Associates303 320-8618Physicians & Surgeons - Cosmetic, Plastic & Reconstructive Surgery

Diversified Electric and Controls, LLC303 945-4897Electric Contractors

Dream Shuttles LLC720 436-3342Buses-Charter & Rental

Drywall Specialists, LLC720 939-4887Drywall Contractors

DUI Defense Matters720 542-6148Attorneys - DUI

Echo Summit Properties, LLC303 768-8255Property Management

Electric Sign Maintenance LLC720 422-4044Lighting Fixtures - Repair & Maintenance

Energy Star Exteriors303 921-8849Gutters & Downspouts

Epic Plumbing & Heating Inc.303 681-8162Plumbing - Contractor

Evergreen Electrical Services LLC303 670-9045Electric Contractors

Everything Hot Tubz303 806-9400Spas & Hot Tubs - Dealers

Executive Career Partners Inc.877 246-3308Job Listing & Advisory Services

Extreme Custom Painting LLC720 436-9112Painting Contractors

Eye9 Design720 229-0703Web Design

Family Environmental Compliance Services Inc303 296-6022Asbestos Consulting & Testing

Finley's Fine Flooring303 946-4965Hardwood Floor Contractors

Forte Advertising, LLC303 928-7142Advertising Agencies & Counselors

Gen's Remodeling LLC720 434-0543Home Improvements

General Casework, Inc.303 862-3563Kitchen Cabinets & Equipment-Household

Glasgow Flooring & Remodel720 472-0391Floors - Hardwood

GPI LLC303 731-1904Sales & Order Books

Granite Doctor LLC720 878-7580Granite

Groove Mazda303 360-8000Auto Dealers-New Cars

GS Exterior Experts Corp.720 545-1293Siding Contractors

H and H Construction, LLC720 236-4957Roofing Contractors

HANNERS HANDYMAN & HOME REPAIR720 338-2783Home Improvements

Hart Construction Inc303 385-0692Roofing Contractors

Hawkeye Construction, Inc.303 988-7138Contractors-General

Heart to Heart Companion and Dementia Care419 276-0785In-home Care

Heat Treat Inc303 997-0319Bed Bug Removal

Heflebower Funeral Services, Inc.720 344-6087Funeral Homes

High 5 Plumbing720 984-4117Plumbing - Contractor

High Quality Asphalt720 490-8407Asphalt

Home Colors and Effects720 375-6574Painting Contractors

Home Improvement Inc303 669-9956Home Improvements

Homefront Inspection, LLC303 777-8025Home Inspection Service

HomeKamp Inspections, LLC720 254-7923Home Inspection Service

Homeland Remodeling, Inc.303 921-0422Contractor - Remodel & Repair

Homeward Bound Animal Hospital303 981-4663Veterinarians

Homeward Inc720 535-5115Home Health Services

House Cleaning Maids Inc720 364-4942House Cleaning

HWY 103 Plumbing303 567-1031Plumbing - Contractor

In Home Companion Care720 862-5656In-home Care

Insite Landscape LLC720 506-1313Landscape Contractors

Isaac McMillan Painting720 612-3349Painting Contractors

New BBB Accredited Members ➤ July 1, 2014 - September 30, 2014


J C Electric, LLC303 434-3504Electric Contractors

J McDonald Painting & Coating303 370-9179Painting Contractors

J.T.'s Landscaping & Lawn Service LLC720 364-6025Landscaping Clean-Up - Spring & Fall

James Builders, Inc.720 490-6122Contractors-General

JB Consulting LLC720 270-4668Commercial Roofing

JCO Construction LLC720 315-1915Contractors-General

Jeremy B. Baxter303 747-6870Home Improvements

Jimmie Mobile Lock and Key303 469-9363Locks & Locksmiths

Job Done Locksmith LLC303 459-7710Locks & Locksmiths

Jolein A. Harro P.C.303 463-6302Attorneys - Divorce

Jovanovich Contracting720 561-9000Roofing Contractors

Junk-A-Haulics LLC303 922-5192Thrift Shops

K & P Roofing LLC303 853-0072Roofing Contractors

Keith Dorrell Construction720 495-2165Remodeling Services

Ken Caryl Plumbing & Heating303 973-5123Plumbing - Contractor

Kendal N. Carlson DMD, P.C.303 355-2373Dentists

KEZ Construction CO720 422-9794Construction & Remodeling Services

L 7 Custom Carpentry720 226-2343Deck Builder

Laptop Repair Castle Rock303 663-9082Computers-Service & Repair

Law Offices of E. Christopher Lang, P.C.303 268-3991Attorneys - Tax

LCR Restoration720 341-3230Handyman Services

Let's Fix It, LLC720 989-3885Heating Equipment & Systems Cleaning & Repair

Light Speed Delivery303 584-9999Movers

LintFree Dryer Vent Cleaning, LLC720 951-1834Dryer Vent Cleaning

LMH Capital Inc303 282-5353Mortgage Brokers

Lovett Tree Company, Inc.303 500-2601Tree Service

Low Price Lock & Key720 982-4875Locks & Locksmiths

Lowry Speech & Occupational Therapy303 360-0727Occupational Therapists

LVH Painting, Inc720 732-0092Painters - Commercial or Residential

Lynx Construction LLC720 370-3330Remodeling Services

M & J Construction and Maintenance LLC720 296-2302Remodeling Services

Mad Peaches LLC303 474-4436Laser Cosmetic Services

Marks Lloyds Furs303 322-2287Fur Business-Wholesale & Manufacturers

Masterful Masonry303 502-7758Mason Contractors

Maximum Edge Tile & Paint720 254-9094Painting Contractors

Mechanics Garage LLC720 883-8832Auto Repair & Service

Metro Property Management Inc.303 309-6220Property Management

Michael K. Kevlyn DDS, PC303 867-3701Dentists

Mile High Lockservice303 450-6552Locks & Locksmiths

Mile High Tree Care, Inc.303 292-9393Tree Service

Mindbox Studios720 438-8885Web Design

Miro Jewelers, Inc.303 393-8880Jewelers-Retail

Mobile Computer Specialists LLC720 276-0797Computers-Service & Repair

MoneyMax Mortgage, Inc.303 782-4778Mortgage Brokers

Mountain Heart Woodworks, Inc303 621-2120Sawmills

Mountain Range Building LLC720 338-8303Hardwood Floor Maintenance

N2it Plumbing & Drain Cleaning, Inc.303 621-7738Plumbing Drains & Sewer Cleaning

Nelson & Associates Remodeling Inc303 424-6221Windows

New Century Modern LLC303 708-1105Home Builders

Nile Auto Sales303 322-1785Auto Dealers-Used Cars

No Limits Archery Inc303 270-0185Archery Equipment & Supplies

Northeast Denver Homes, Inc.303 482-7945Real Estate

Olivas Contractor720 436-6163Landscape Contractors

OnPoint Roofing, INC.720 375-5258Roofing Contractors

OpenGate Software, Inc.303 748-6452Computers Hardware, Software & Services

Our Drain and Sewer Company, LLC720 435-7315Plumbing Drains & Sewer Cleaning

P. Scott Lowery, P.C.303 218-7539Attorneys

Pai Lum White Dragon of Thornton303 451-8483Martial Arts

Paradise Homes LLC303 946-0656Contractors-General

Peek's Plumbing & Mechanical, LLC303 278-4946Plumbers - Commercial

Pinnacle Consulting Group LLC720 504-4091Financial Services

Pipkin Braswell Funeral and Cremation, Inc.303 996-0869Funeral Homes

Pitrone Brothers Inc.303 688-8738Painting Contractors

Planet Media LLC303 295-1402Web Design

Priority Restoration, Inc.303 660-5133Roofing Contractors

Professional Siding Inc.303 659-5988Siding Contractors

Proff Paint Company LLC303 475-9127Painting Contractors

ProServ Colorado303 502-5252Appliances-Small-Service & Repair

ProsFound.com720 907-1233Marketing Programs & Services

PSI Roofing and Exteriors303 659-5988Roofing Contractors

Reality Concepts800 916-6196Web Design

Red Fox Electric Inc720 331-2852Electric Contractors

Residential Landscape303 887-1697Landscape Contractors

Residential Lending LLC303 795-6025Mortgage Brokers

Rocky Mountain Asphalt Service303 292-8060Paving Contractors

Rocky Mountain Dent Service, Inc.303 282-0990Auto Paintless Dent Repair

Rocky Mountain Home Inspections, LLC303 731-9458Home Inspection Service

Rocky Mountain Outdoor Solutions303 588-4190Concrete - Stamped & Decorative

Roundhouse Spirits303 997-6134Distillers

Ryan's Rod Service720 329-3138Auto Body Repair & Painting

Satin Train970 215-7264Photographers

Saucedo's Concrete LLC303 506-5553Concrete Contractors

Sawtooth Builders, Inc.303 800-4334Contractors-General


BBBGuide.com 39

Second Wind Building Corporation303 521-3595Contractors-General

Secure Data Recovery Services Denver303 968-2728Computers-Data Recovery

Seguros Axion LLC303 243-5670Insurance Companies

Servpro of Aurora303 576-6868Water Damage Restoration

Sierra West Contractors720 490-6122Roofing Contractors

Signature Hardwood, LLC720 236-9514Contractors- Flooring

Silva Construction, Inc.720 550-8175Concrete Contractors

Silvercloud Construction Group, LLC303 862-5218Concrete Contractors

SJS Heating & Cooling LLC303 916-2891Heating Contractors

SK Wall Design, LLC303 900-8714Contractors - Retaining Wall

Skin in the City720 366-5840Laser Cosmetic Services

Small World Movers, LLC303 931-6135Movers

Solar Power Pros303 797-6527Solar Energy System Design & Installation

South Boulder Animal Hospital303 499-1800Veterinarians

Spa Palace, Inc.303 432-8900Spas & Hot Tubs - Dealers

Sponsored Publications Inc303 726-2034Publishers-Directory & Guide

Stephens Financial Services303 321-0039Financial Services

Sterling Mortgage & Investments, Ltd.303 858-8802Mortgage Brokers

Straight Line Painting, Inc.303 332-3999Painting Contractors

Straightforward Shooting LLC720 989-9662Gun Safety & Marksmanship Instruction

Strideopolis303 284-1057Online Retailer

Sunrise Landscape Co.303 444-8266Landscape Contractors

Sunshare LLC303 396-0919Contractors - Solar Energy

Synergy Painting Solutions, LLC720 256-6391Painting Contractors

T D Automotive303 360-8383Auto Repair & Service

Talon Restoration720 334-9823Home Improvements

Tankrtots Purebred English Bulldogs303 653-1437Dog Breeders

The Blind and Shutter Store303 834-1020Window Coverings

The Costa Rican Connection303 530-1669Travel Agencies & Bureaus

The Denver Tax Office of Gordon Hummel Jr, CPA, LLC303 357-5207Taxes-Consultants & Representatives

The Eley Law Firm303 785-2828Attorneys - Employment & Workers Compensation

The Flag Makers LLC303 634-2272Flags & Banners

The Law Office of Vernon Ready, LLC720 201-3802Attorney - Family

The Law Offices of Farncombe, Schultz, and Farncombe, LLC720 489-3729Attorneys

The Modern Edge LLC720 299-7638Event Planners - Corporate

The Murray Law Firm LLC720 272-7605Attorneys

The S.I.G. Advisors of Farmers Insur-ance303 635-6454Insurance Agency

The Senior Citizen Discount Card303 841-9300Marketing Programs & Services

The Visual Edge Signs and Designs, Inc.303 407-0390Signs

The Zapor Law Office, P.C.303 866-0990Attorney - Elder Law

Tichota Builders Inc720 629-2500Construction & Remodeling Services

Tipsy's Liquor World303 551-7000Liquor Stores

Tipton & Associates Fine Jewelers, LTD303 399-6977Jewelers-Retail

TopSide Roofing & Construction720 550-1800Roofing Contractors

Toy Automotive Inc720 379-7070Auto Repair & Service

Troy's Wall to Wall Flooring LLC720 670-9792Floor Coverings & Installation

True Dart LLC303 393-8309Marketing Consultants

Trusted Home Improvements303 960-6921Home Improvements

Unity Community Acupuncture303 837-8166Acupuncturists

Urban Acrobatics, LLC720 295-4396Gymnasiums

Vantage Autos303 371-8555Auto Dealers-Used Cars

Vee Snead Inc720 936-3422Concrete - Stamped & Decorative

VeriCour, LLC303 734-1811Staffing - Technical

Veteran Maintenance LLC720 448-5565Home Improvements

Villa Hermosa Remodeling720 203-1846Remodeling Services

Waste Management Of Colorado, Inc.303 797-1600Rubbish & Garbage Removal

Wayne's Construction Service, LLC720 352-4510Demolition Contractors

WeatherProof Roofs303 423-6237Roofing Contractors

Wolfersberger LLC720 541-7725Property Management

Xact Marketing, Inc.720 560-4224Handyman Services

YippieKiYay Systems, Inc303 306-4669Professional Services (General)


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ContaCt


1st Stop Bail Bonds .....................................................29

A & P Heating Co ........................................................23

A Better Garage Door Inc. .......................................34

A Master's Hands .........................................................24

A-Aaron Pro Roofing & Exteriors ............................ 8

Abbey Carpet & Tile ...................................................29

Above Parr Hardwood Floors.................................34

Accounting & Tax Solutions Inc. ............................34

Adams Bank & Trust ..................................................... 2

Adams Roofing, LLC ..................................................23

Add-A-Deck of the Rockies ....................................34

Aeroseal of Colorado ..................................................18

African Eyes Travel .....................................................35

All Weather Heating & Cooling ...............................18

Al's Appliance Sales & Service ...............................34

American Dream Decks .............................................21

AmPac Restoration & Construction .....................34

Applewood Plumbing Heating & Electric .......... 10

Arnold Construction .................................................... 6

Around the Clog, LLC ................................................35

Assured Roofing ............................................................4

Basement Finishing Colorado. ...............................34

The Basement Edge ....................................................15

Bayaud Enterprises ....................................................27

Bellino Electric Services. ............................................ 6

Bill Smith Plumbing & Heating...... Inside Back Cover

Blindsmith, Inc. .............................................................35

BPA Securities, LLC ....................................................35

Briar Street Builders, LLC .........................................34

Brock Media ................................................................. 30

Brother's Fence Company ......................................... 6

Budget Garages and Construction Co Inc. ......... 7

C Property Restoration ............................................... 2

Centennial Tap Beer Service Inc. ...........................34

Ceric Hardwood Floors Inc.......................................13

Champion Carpet & Upholstery Care ..................34

Champion Windows ....................................................14

Christian Care Services .............................................34

Citywide Drain Cleaning & Plumbing, LLC .........13

College America ...........................................................15

Colorado Asbestos Inspections .............................34

Colorado Capital Painting, LLC ..............................29

Colorado Homeless Families ..................................33

Colorado Radon Testing, LLC .................................35

CS AdvoCare Inc. ........................................................35

Customized Maintenance Service ..........................18

Day & Night Mechanical Solutions .......................23

Denver Driver ................................................................35

Denver Heating & Air Conditioning ......................34

Diversified Radiology of Colorado .......................24

DLC Arbor Services, LLC ..........................................35

Electric Doctor. .............................................................. 2

Erives Heating & Air ..................................................... 3

Fine Carpet & Fabric Care .......................................35

Front Range Plumbing Co. Inc. ..............................35

Gardner Roofing .......................................................... 10

Grand Home Services, LLC .......................................17

Hammersmith Management Inc. ...........................24

Householder Group .....................................................17

Integrous Roofing & Restoration, Inc. ..................17

Joe's Plumbing, Heating & Air.................................. 8

KCA Companies, Inc...................................................32

Leaf Guard of Colorado ..........................Back Cover

Leo's Heating Air Conditioning & Refrigeration Services, Inc. ................................................................... 5

Max Security .................................................................35

McMahan Cleaners ......................................................34

Mold Check ....................................................................35

Montgomery Insulation ..............................................21

New Windows for America ....................................... 7

Oasis Day Spa ...............................................................34

Oasis Plumbing .............................................................15

OB Painting Inc. ............................................................. 7

Ozark Fence ..................................................................29

Pedroza Heating & Cooling Inc. .............................34

PEEK'S Plumbing & Mechanical, LLC ...................21

Peterson Concrete, Inc. ............................................... 8

Ross Landscape & Irrigation ...................................34

Ross Tree Company ................................................... 10

Safehouse Progressive Alliance for Nonviolence ...........................................................35

Security Plumbing & Heating .................................35

Serratos Plumbing & Consulting Inc. ...................35

Split Rail Fence & Supply Co. .................................... 1

Touching Hearts at Home ........................................33

Trenka Real Estate .......................................................17

Van der Jagt Law Firm ..............Inside Front Cover

The Wall Rebuilder .....................................................34

FREE WINTER 14/15 serving Denver/BoulDerCommunity

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Bill Smith Plumbing & Heating303-781-7856

4101 South Broadway, Englewood, 80113www.billsmith-plumbing.com

Use Coupon for Plumbing, Heating & Cooling, Water Heaters, and Drain Cleaning Service and discover the Bill Smith Plumbing experience!We offer fair pricing and are dedicated to great customer service.*Coupon must be presented at the time of service, and must be accompanied by payment. Cannot be combined with other offers. Expires 2/15/15

Bill Smith Plumbing & Heating,Inc. What is on your Winterizing / Pre-Holiday Check List?• Shut off / drain down of Evap coolers• Boiler system check and tune up• Check and service furnace• Change furnace filter• Have ductwork scoped and cleaned• Disconnect all outside garden hoses• Shut off / drain down of sprinkler system• Main house sewer drain scoped and cleaned• Check for any leak in plumbing system• Winterization of vacant or vacation home• Check water heater condition• Pre-Holiday remodel

We can help you with any of these needs! Be sure to give us a call to schedule or let us know if there is something we missed that

we can help you with!

EST. 1956

$30 OFF!*

**Call for details

**

**

303-536-5109LIFETIME WARRANTY / FULLY TRANSFERABLE

Why Risk Cleaning Another Gutter?

solutionriskproblem

problem - Traditional gutters clog with leaves and debris, damaging your roof, foundation, fascia and landscaping.

risk - Cleaning out gutters is dangerous — falls are the number one cause of accidental death and injury around the household.

solution - LeafGuard will never clog, or we will clean them out for you for free, forever — Guaranteed.

Plus receive a $100 Gas cardwith Purchase of a leafguard system0 interest, 0 payments for 12 months

*Not valid with any other offer, or previous job. Present offer at time of estimate. exp. 11/15/14

labor*

*Not valid with any other offer, or previous job. Present offer at a time of estimate. Exp. 2/15/15

BBB Community Guide - Winter 2014

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Transcript of BBB Community Guide - Winter 2014